Telus Outage Report in Cold Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Albhouse
(@phouse123) reported
@TELUSsupport Does anyone know what the customer service hours are for Telus Mobility? Been on hold since 4:00. It is now 5:10. Nowhere could I find the open/closed hours. Also no indication of where I am in the queue, or even if I am in a queue. Will this be hours? Days?
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Shaimaa Mouftah
(@Shimoofekry) reported
@TELUS worst network and prepaid plans ever! Don’t ever chose them!
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Sacha
(@sachardonnay) reported
@Bobby_fOrr @TELUS Finally started working - hopefully doesn’t cut out again
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Barbara Borchardt
(@CreatEveInVan) reported
Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious
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Richard Richards
(@DoubleDickie) reported
@Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet
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꧁꧁𝑗ℎ𝑜𝑡𝑎꧂꧂
(@boora_jhota) reported
@Rogers hey rogers i just switched to telus ur services are awful
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Ross
(@Ross78877729) reported
@TELUS cell service down in Chesley Ontario been off all afternoon hello lets not have a rogers incident here come on you better then that
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1st Class Chris
(@coachchrispect) reported
@TELUSsupport is Telus down? Did service crash? Middle of the NFL game?
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glenn
(@glennblnco) reported
Hey @TELUS, stop calling me outside business hours because when I try to get a hold of @TELUSsupport outside of business hours, y’all don’t answer. If you’re bothering people when they’re having dinner, then answer your support calls during these times too.
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Slightish
(@its_Slightish) reported
@TELUSsupport the 7/11 near me has #telus wifi but no one can log on so I typically call telus support and give them my mac ID but havent been able to get thru on the phone lately can you assist me on here?