Telus

Telus Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/02/2025 20:15

December 02: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wm49291771 Rainmaker (@Wm49291771) reported

    Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

  • atulshinh Atul शींह (@atulshinh) reported

    @TELUS why internet issues at few places BC for 2nd time in a week?

  • lady_gae *** (@lady_gae) reported

    @koodo I have a $79 Koodo bill & never even put the SIM cards in our phones. Thanks Telus, this has cost you all of our business.

  • IIhamidII Hamid Abdollahi (@IIhamidII) reported

    @TELUS @TELUSsupport pikTv from telus is just a big scam. never works when you want it to

  • HannonHal Hal Hannon (@HannonHal) reported

    @TheSpecialist4 @DlozKillr @TELUSsupport TRUE STORY. Just home from hosp recovering from heart attack, had issue with Telus internet, called them & they refuse help w/o my DL# which was 13 flrs below in garage. Threw their $1,300 equip out 13th flr window, told them to pick it up, wrote letter to Telus exec, nvr billed

  • inkedwerdsmith 𝙼 𝙴 𝙶 ∙ 𝚃 𝚄 𝚁 𝙽 𝙴 𝚁 🏳️‍🌈 (@inkedwerdsmith) reported

    @BethGreenman Thankfully, I found a new doctor through Telus’ online health care service.

  • J3NNA13 Jenna D (@J3NNA13) reported

    @TELUS don’t appreciate a phone call offering me some kind of deal when I’m not even a Telus customer. The telemarketer even hung up on me when I asked him to lose my number & that I wasn’t a customer.

  • mamakittyof5 mamaKitty (@mamakittyof5) reported

    @TheSpecialist4 We had this problem too…bye bye Telus & went to Shaw

  • MrsBeerwort Angela Beerwort (@MrsBeerwort) reported

    I hate Telus, and Samsung, and anything phone/contract to use a service related. That is all.

  • marionetta marionetta (@marionetta) reported

    @AlbertaOtoole @erinotoole @JustinTrudeau It was a stupid question. Verizon used to own Telus shares; sold them years ago. And before that, GTE ( a precursor of Verizon) owned the majority of shares in BC Tel.