Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jbelote24 J.B. (@jbelote24) reported

    @greyedwolf @CanadensisMax Everything the mob stands for. Trans national organized crime along with the Koch network, the saudis working with Telus and harpers IDU. They do not care about the people unless they can use you to sew discourse to help there cause

  • AndremmackoM André M Macko (@AndremmackoM) reported

    @TELUS TELUS service may be fine for some but I get no service. So 5G is about as impressive to me as their 4G, 3G and all the way down the line for decades. Useless.

  • outdoorvoice1 outdoorvoice 👩‍💻 (@outdoorvoice1) reported

    @WhistlerBlckcmb @TELUS Your lines re passes are not operational!! I’ve been calling for 4 days and getting a message then a dropped call!! please help!!

  • ramigh Rami Ghanem (@ramigh) reported

    Anyone else having significant internet issues with TELUS for the past ~month? I've had to use my phone's data plan + 4 fast passes to make it through the month... :(

  • daringibson1 Darin Gibson (@daringibson1) reported

    @Shawhelp @TELUS @ShawInfo Shaw Help- I am sure that has been helpful for many people. The reality is that so many more people cannot afford your promotion. I see it daily. Forced to choose between food and rent. Nothing left for wifi... Could you do more?

  • Lavshep Lavshep (@Lavshep) reported

    @mediarz @TELUS @TELUSsupport Is that why your not online today......damn with is taking so long to fix it

  • DartmouthDogs Sing Blue Silver (@DartmouthDogs) reported

    @regdns @Kayeishness @Roscopcoletrain Exactly. Ask them why they're going against CRTC rulings by saying no. I've gone from Bell to Telus to Eastlink with my cell number. The only reason you should have a problem is if you've cancelled your cell number before you try to port it.

  • EgersundFarmTom TurboT from PB (@EgersundFarmTom) reported

    @Shawhelp Raising my Internet and Cable package $684 annually for exactly the same package and telling me I have to sign a two year commitment or it goes up $1784 annually is just some fantastic customer service. Loyal customer for years but time to switch to Telus

  • AmberLaiird Ambizyy (@AmberLaiird) reported

    Staying on hold with Telus is a real pain, makes me want to have a drink of milk and ****@my self all day...

  • 1doinitanyway1 Alex S. (@1doinitanyway1) reported

    @TELUS Too damn expensive. There's a reason I left Telus for cell service.