Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/08/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireTemagami6 claire m 🇨🇦 (@ClaireTemagami6) reported

    @TPK342 @CBCNews I was going to switch to Telus from Chat’r. Now that’s out. Any suggestions for a good non-ROGERS related server? I’ve had absolutely lousy phone service from Chat’r for 6 months since construction forced a tower move in our area.

  • pmayvr Paul Antonioni (@pmayvr) reported

    @jodyvance @CRTCHearings Those that "can’t afford to NOT pay by credit card" should probably be pre-paying their cell phone one month in advance or use their debit card. If they can only pay their cell bill by credit they have bigger problems than reimbursing Telus for the fee that Telus pays the banks.

  • GMilcke Goetz Milcke (@GMilcke) reported

    @CBCNews National Post on August 11, 2022: "We have the world’s most expensive wireless costs. " Are we stupid enough to support a raise in consumer costs? I also want to add Telus' operating profit 2021/22: 2.557B 2020/21: 2.453B 2019/20: 1.853B Questions?

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    I wonder how everyone in @citysprucegrove feels after @TELUS just tore their yards apart, to install crap nobody wants.

  • GrizzMedia DG (@GrizzMedia) reported

    @ClaireTemagami6 @CBCNews @Cinevoice Telus has been great for me. Not the most expensive. The issue here is credit card companies are gouging their clients and the clients are pushing back.

  • Jason_Sheard Jason Sheard (he/him) (@Jason_Sheard) reported

    @CRTCeng Where on your site can I make a complaint regarding telecoms such as Telus wanting to charge extra fees for payments made with a credit card?

  • article123x whatever (@article123x) reported

    @nationalpost We want to charge Telus for the crappy system and service!

  • bguy22 Brando (@bguy22) reported

    @CBCNews Shame on you @Telus and the @CRTCeng for even considering this. There should be no service charge for simply paying a phone bill via cc. You are a multi-billion dollar corporation and can survive without implementing this.

  • excellerate3 excellerate (@excellerate3) reported

    @TELUS I am going to cancel my services with @telus if they charge a credit card processing fee

  • mireaulttester Olivier Mireault (@mireaulttester) reported

    @JamesTCanadian @TELUS Same, started with them since they had a discount for renters in that building. Hated the service, moved to Shaw, I don't even bother with the returning customer ping pong anymore.