Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/17/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

  • Atari_Hotel Atari Hotel ♿️ (@Atari_Hotel) reported

    I'm kind of worriedthat my @TELUS prepaid phone, with enough credit to last though May, said "Emergency Calls Only" when I just looked at it, the Telus icon was grayed out on the dropdown menu and #nobars. It came back to normal after a bit, but no longer feel I can count on it

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolved the issue for me. #TELUS #networkdown #Canada

  • OGkwlfca kwlfca (@OGkwlfca) reported

    @TELUS service is down...no comment about this situation?

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @theoriginaljbk @TELUS @TELUSsupport I feel you! Completely. I’ve had it with them too tbh. They don’t even care about their customers anymore. They just want money. Their service they used to be so known for has really gone down last couple years, it’s not even worth it anymore.

  • nockwurst Robin Squires (@nockwurst) reported

    @TELUSsupport Telus network been down for nearly an hour and Telus has nothing to say about it?

  • Jace_On_Rice Jason (@Jace_On_Rice) reported

    @FarmerJer @TELUS Down for me, I have intermittent data but I still can't make phone calls

  • tweetsbyjude Jude Drory (@tweetsbyjude) reported

    @TELUS @TELUSsupport I cannot make or receive phone calls, or connect to TELUS assist online. Could you please clarify if there is an outage, and eta of service return?

  • nigelscheapvlog Nigel Hay (@nigelscheapvlog) reported

    Nice peaceful drive home, no calls as @telus was down. Glad I downloaded @ChrisMoyles show earlier rather than stream it on commute home #licktheskirtingboard

  • shanny2137 Shannon McKay-Frias (@shanny2137) reported

    @murtzjaffer @TELUSsupport Telus is working in Tottenham or New Tecumseth. My phone works & my son who is in Toronto right now is not working