Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/28/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rubberduckys96 Taylor (@Rubberduckys96) reported

    @TELUS my service is terrible all the time. I live in town, I can barely get service at my house.

  • MyOpini91495421 My Opinion (@MyOpini91495421) reported

    Yes there are issue with Hockey Canada. Should sponsors pull their support? Not in my opinion. Young players like the World Juniors will take the brunt, not the admin. Shame on @CanadianTire and @Telus

  • The_Calgarian The Calgarian (@The_Calgarian) reported

    Wow…thanks for responding. In SE Calgary. Almost half of my company is experiencing same problems plus about 10 other people with Telus phones in my personal life. All have the same problem….dropping almost every call and ‘choppy robot voice’ I know you are aware of it

  • yourbcagent Anshu Arora (@yourbcagent) reported from Winnipeg, Manitoba

    @TELUS network getting worse by the minute

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport Telus, is there an outage going in MTL area for 5G services. No internet on phones.

  • NanaimoB NanaimoBar (@NanaimoB) reported

    @TELUSsupport Need assistance with billing on account closed July 2022 (today October 2022). I received ANOTHER BILL today. Bill total is $0. When will these bills stop. In decades, I have had exemplary service from Telus. Family worked for BC Tel, and shareholder. WTH?

  • StatefarmMcCoy Jake McCoy (@StatefarmMcCoy) reported

    @TELUSsupport and @TELUS After a 2 hour wait on hold your agent was unable to help me with my issue and transferred me to another department.

  • Shane_01976 shane grover (@Shane_01976) reported

    @taj1944 Telus even has a dececated Vancouver canucks sports channel that they never ever use anymore channel 913 on Telus

  • KrisWoznesensky Kris Woz (@KrisWoznesensky) reported

    @zlaff @TELUS ive been here before with telus. truly awful.