Telus

Telus Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 01/26/2026 15:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lyteforce Chris Golden (@lyteforce) reported

    I'm seriously at a loss with @TELUS. The only thing that I can see they've followed through on is @TELUSsupport asking for an escalation follow-up. Yet the person who called me this morning just told me only one person in the company can help me and they are off today. 1/2

  • AndremmackoM André M Macko (@AndremmackoM) reported

    @TELUS TELUS service may be fine for some but I get no service. So 5G is about as impressive to me as their 4G, 3G and all the way down the line for decades. Useless.

  • sjlulker Sean Lulker (@sjlulker) reported

    @ETECSA_Cuba come on guys get your act together. I am trying to do some work in Cuba. I use Rogers and Telus. Both phones are down AGAIN. This is ridiculous and @Rogers and @TELUSsupport say it is on your end AGAIN.

  • VanBluesat vanbluesat (@VanBluesat) reported

    Today, @TELUSsupport . Yes, there seems to be an issue with your lines coming from the Telus box into the home.. I then have to tell the technician to set up an appt time w/a technician to come out and check the lines. Then they try to tell me to switch to fibre optic. LOL.. OI!

  • mediarz mediar (@mediarz) reported

    No internet for 26 hrs. No sign of repairs. No notifications. No eta. @TELUS @TELUSsupport to keep me as a customer, all you had to do was keep delivering your over-priced service. But you can't even do that. Tomorrow I switch to @Shawhelp along with my neighbours. Good riddance!

  • Parshantwadhwa1 Parshantwadhwa (@Parshantwadhwa1) reported

    @DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.

  • CaffeineScene Amorphous 🏒 (@CaffeineScene) reported

    @CJW_101 Telus told me it was impossible that this was the reason but turning it off resolved all my problems and I haven’t had any since

  • outdoorvoice1 outdoorvoice 👩‍💻 (@outdoorvoice1) reported

    @WhistlerBlckcmb @TELUS Your lines re passes are not operational!! I’ve been calling for 4 days and getting a message then a dropped call!! please help!!

  • NickPerovic Limp Brizket (@NickPerovic) reported

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • sherribowles Sherri Bowles (@sherribowles) reported

    Loyal customer to @TELUS @TELUSsupport for the past 11 years and just received the absolute worst customer service. Whose a good provider to switch to?