Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/24/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaneHazelwood3 Shane Hazelwood (@ShaneHazelwood3) reported

    @TELUS never in my life have I experienced such piss poor customer service in my life! Twice I was lied to.

  • gobIinjoong ori • hj plush 📌 (@gobIinjoong) reported

    @theyunhosimp blame my dad not me 😭 he goes from telus to shaw to telus to shaw and he never tells me and it drives me insane

  • Natalie_SKi Natalie Nanowski (@Natalie_SKi) reported

    @TELUS @TELUSsupport why are your wait times terrible? My husband has been trying to switch providers to you guys and been on hold for hours. Not a great start to service eh?

  • timsbits Tim Conrad, APR (@timsbits) reported

    We were first approached by a Telus salesperson at our door two weeks ago. I was keen with what they offered but they couldn't verify if my address could have fibre. They said they'd get back to me. Never did... 2/I've verified my identity seven times in one call @TELUSsupport

  • timsbits Tim Conrad, APR (@timsbits) reported

    First, @TELUS Connect app issue. My account was not showing properly on their end. Hence, it wasn't working for me! After five agents I got to one who had to get me to remove the cover from new internet box. Cover wouldn't budge, until the entire unit came off. 8/This was 1:29min

  • jkparker J. Karen Parker (@jkparker) reported

    @TekSavvyCSR I’m on hold with Teksavvy phone support right now. I think they’re putting in a ticket with Telus to find out more.

  • jaayday J Bell (@jaayday) reported

    @coffeehustler @TELUS I was just saying that all internet felt slow today lol

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm really shutting up now - I'm going to get myself into trouble lol

  • ringneckryan Ryan (@ringneckryan) reported

    @TonyRouge Download the app on your tv or phone and try to log in. Call telus for help if you have too. It will only take 15 mins to do. You might miss the 1st period but thats ok. Good luck!!

  • AngryTurtle_Liz Angry Turtle (@AngryTurtle_Liz) reported

    @TELUS is a thief that's double billed me told me to call a support number they never answer while I remain on hold for over an hour cause they STOLE my money it's criminal they are allowed to steal money from customers and make them waste hours dealing with their mistakes