Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/18/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sdcinvancouver SDC 🔭 ☄️ ☮️ 🇮🇷❤️‍🔥🇺🇦 🇨🇦 (@sdcinvancouver) reported

    My "love" for Telus was lost after several very poor support call experiences over the past few weeks; they were all for different reasons and for different accounts (I manage 6 lines). @TELUS appears to have changed. In my experience, they used to care about their customers.

  • ronologist roni (@ronologist) reported

    @hospitalvespers oh god never mind then. telus made me do that of all places, jumped through all the hoops and it's still not updated. they just broke my spirit

  • StephanieMayne Stephanie Mayne (@StephanieMayne) reported

    @TELUSsupport I’m not a Telus customer but am receiving Telus invoice, account & upcoming installation emails. I need this to be actioned please.

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

  • Kim06812698 K. Shanks (@Kim06812698) reported

    @TELUS @TELUSsupport not acceptable. Called Telus last week to start the bring back on my phone. Was told price and phone was locked to my account while sorting out another issue. Week later prices have changed & phone is no longer available. What are you going to do about it!

  • eyeriseca EyeRise (@eyeriseca) reported

    Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So my @TELUS internet service has just stopped the past four day for no reason. No notification of an interruption and no reason there would be one. And don't tell me to unplug it and plug it back in again.. I can't even call anyone to help. I'm using the worst week..

  • BecomingKelsey Kelsey Sproat 💕 (@BecomingKelsey) reported

    @EternalBlueSix @SaskTel SaskTel didn't have the phone I wanted 11 years ago so I moved over to Telus and have never looked back... Just better all round.

  • SpennyLove Spencer Love | @LoveWrestlingCA (@SpennyLove) reported

    Today has consisted of finding out how much my vehicle will be to fix and waiting on TELUS to figure out why I was so wildly overcharged on my bill last month 🙃

  • Paulbouzane Paul__NL (@Paulbouzane) reported

    @dwancherry I’m with Telus… no issues today.