Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/16/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyLa72049212 Mandy Lang (@MandyLa72049212) reported

    @TELUSsupport my elderly aunt’s number, that I call nearly every day, is suddenly saying that it’s not an assigned number. And her Telus cell phone is also not working. Is there a network problem causing this?

  • Procrastik8 bigmamakano (@Procrastik8) reported

    @ChrisWNunn @telus is still forcing a family member to do rapid tests every 72 hours. There is zero science to support this. I want so call a class action law suit.

  • lothrazar Lothrazar (@lothrazar) reported

    @TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason

  • Bayounis عبدالعزيز (@Bayounis) reported

    @TELUSsupport hi there. I’m out side canada with an over due payment and telus doesn’t support non canadian credit card payment for the bill !! Your phone support doesn’t connect And now I’m receiving emails about sending me to a collection agency!? I want to pay my bill

  • lothrazar Lothrazar (@lothrazar) reported

    @TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @thebrandonsun Actually we’d be lucky enough to have our call go through with the lack of cell service in rural Manitoba. @CRTCeng @TELUS

  • SkeleVenn 💀 (@SkeleVenn) reported

    spent the *entire day* being bounced around by Telus technical/customer support for internet no work. It is finally fixed, and I am EXHAUSTED. Sooo much stress-crying. ****. folks on the phone were all nice at least... those wait times though. man.

  • bartkolounger Julie B (@bartkolounger) reported

    @TELUS Is this why my rates are so damn high? How about you stop trying to play social Justice warriors with client money and do something that would really help Canadians? Cut your rates! Stop gouging customers!

  • radonaware *** Gieck (@radonaware) reported

    I guess TELUS doesn’t like late payments but wits ok to not respond to damage during fiber optic install

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    i give telus $100 a month and a lot of the time, it feels like im in a walmart using the same wireless internet as all the customers there. difference is, im hard wired into my modem and still have absolute garbage service. what a waste of time and money.