Telus

Telus Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/10/2026 16:00

March 10: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hmm80085 RogI (@hmm80085) reported

    @theJagmeetSingh Damn, should of bought telus stock

  • rafzal1305 Riz Khan (@rafzal1305) reported

    @koodo website does not have any phone # to contact customer service. Digital Assist is not smart enough to help you except "Schedule a Callback". I set up "schedule a callback" but did not receive any call. Why don't companies have CSR phone # to resolve issues? @TELUS

  • DietrichOsswald Dietrich Osswald (@DietrichOsswald) reported

    @theJagmeetSingh Jagmeet, Think first ! - maybe Telus made a huge profit by tracking Canadians with the „Covid App“ paid by this government, the very one YOU support ?

  • SWCalgaryGuy Brian 😎 Latte sipping Calgary elite (@SWCalgaryGuy) reported

    @kyleintheyyc @TELUSsupport I work for TELUS. If you need further support please reach out to me so I can arrange it

  • jipper007 Jipper (@jipper007) reported

    @zerocool6687 @theJagmeetSingh Telus is into waaaaay more then telecom. They have many government service contracts. I also pay $35 a month for 16gb and unlimited talk and text. It’s $45 after tax. No contract. Bring your own device or expect to pay. Shop around.

  • AutoMatikMan Daniel Enright (@AutoMatikMan) reported

    @theJagmeetSingh is that amount that telus made only in telecom or is also including their massive presence in the medical field? want to lower prices and fix healthcare look into that

  • JimEnnis12 Jim Ennis (@JimEnnis12) reported

    @theJagmeetSingh Telus made that much! That means dividends might go up for me as I own a few shares of that company. I use those dividends to pay my bills etc. Seeing your government does nothing to help it’s citizens!!!!! Comments Jag?????

  • Ooklum Ooklum (@Ooklum) reported

    @TELUS @TELUSsupport Been without internet since Dec 23rd in Surrey, BC Canada. I've contacted support 2-3 times every day and they always tell me there's no ETA on a fix and they can't tell me if a crew is assigned. Not even on the outage map. Going to switch to Shaw soon.

  • Doug50187577 Doug (@Doug50187577) reported

    @theJagmeetSingh Telus has invested over $40,000,000,000 ($40B) in network and infrastructure. If they netted $1.45B then their rate of return is 3.625%. GIC’s are paying 4-5%. How is a 3.625% ROI gauging customers? I bet you personal ROI on your investments are greater than Telus! Hypocrite!

  • LaurieSturm Laurie Sturm (@LaurieSturm) reported

    @TELUS @ExcellenceCan Re: Excellence: Hey what is the deal with channel 811. Broken voice/picture freeze why can't this be fixed. Seems to be ur problem! Be nice to be able to watch all the channels with these naggy problems.