Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 11/28/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jennysaja4real1 Jennysaja4real34 (@Jennysaja4real1) reported

    @TELUS @TELUSsupport omg horrendous service. On the phone for two hours and hung up on both times. I need to switch to Bell because this is absolute nonsense that no one can help me with my issue #terribleservice

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    There's A LOT more people calling for the Big 3 here (Rogers, Telus & Bell) to be broken un or at least broken down enough that they will be forced to properly compete and also some more calls for the Rogers/Shaw deal not to go through at all.

  • Redbird01478501 Redbird ☮️ (@Redbird01478501) reported

    What if the Rogers Internet crash in Canada was a cyber attack & not simply a maintenance glitch. We’ll never know but scary if they attack Rogers, Bell & Telus all at once.

  • ProsaicPKent Peter Kent (@ProsaicPKent) reported

    @acoyne Both internet + cellular service should be re-considered/re-regulated as essential utilities…like electricity, water and roads. Rogers, Bell + Telus should be able to compete on broader services and bundles.. but fundamentals must be engineered to failsafe levels across industry

  • pdbuick Patrick Buick (@pdbuick) reported from Moncton, New Brunswick/Nouveau-Brunswick

    Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.

  • Daytripinanhour Kevin Kenny (@Daytripinanhour) reported

    @RogersHelps This isn’t the 1st time Rogers has let us down. Bell and Telus looks good.

  • shyanaemilie shy (@shyanaemilie) reported

    @TELUSsupport please explain and update us on the #Edmonton #Telus wifi outage. I work from home and lose money every minute it's out.

  • NorthwestVoip NorthwestVoip (@NorthwestVoip) reported

    NET OPS: Telus appears to be experiencing an interoperability problem right now. Telus customers may not be able to connect to numbers outside the Telus network including some Northwest Numbers. Shaw and Rogers customers appear to be unaffected.

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    Ok ok, Telus dude. We've had this conversation multiple ways, multiple times in the last 5 minutes. Quit trying to upsell me on crap, I don't want it. I know all this ****. Jeeze. Can we just deal with my issue, not everything else.

  • AthulMa47972743 Athul Mathew (@AthulMa47972743) reported

    I received second email from Rogers, The CEO’s forgot to mention what action is taken to prevent further outages in the future. Outage happened twice this year 11 Jan and 8th July 2022. I switched to Telus for Internet! The email meant a lot 🙄! #rogers #rogersoutage #Canada