Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 01/21/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dev_akhan Abdullah Khan🏔 (@dev_akhan) reported

    @TransLinkNews @adtrack_media @TELUS An incredibly stupid idea. It's suffocating

  • milaanuness Milss (@milaanuness) reported

    Straight up the worst customer service I’ve ever received in my life was from @TELUS @TELUSsupport the last few weeks.

  • LacrosseFan247 CRob (@LacrosseFan247) reported

    @NLLRoughnecks @CurtisDickson17 @TELUS I wanted to know the significance of the wink after every goal. Luck? Signal to someone?

  • MattyPlumz Trey’s Diamonds (41-25-5) (@MattyPlumz) reported

    What in ******** is going on with your service @TELUS??? My goodness I can’t do anything with only 1 bar EVERYWHERE!!!! 😡🤬😡

  • Critical709 Mariaah🤔🙇🧐 (@Critical709) reported

    @TELUS I’m hearing 5G is very bad for you.

  • Aprylismyname Apryl Lee (@Aprylismyname) reported

    I am feeling new Telus, my first provider. Auto-checkef online, see what your tech store says. 📱 For my new iPhone 13 mini, use the damn thing.

  • nagelbach Alex Nagelbach (@nagelbach) reported

    @TransLinkNews @adtrack_media @TELUS If this blocks looking out the window this is incredibly stupid.

  • MattyPlumz Trey’s Diamonds (41-25-5) (@MattyPlumz) reported

    @TELUSsupport You would think that people have lives and not time to sit on hold and wait for you guys to respond so they can complain. How about Telus does something pro active and come test the area yourselves. There are more than enough people that complain already. Our area is horrid

  • VentiMoula Moula Venti (@VentiMoula) reported

    @telus need internet support can only zoom call in one room of house

  • daredevilhymnal ✷he/him✷♿️✷i only check notifs/DMs✷ PAYPAL IN BIO✷ (@daredevilhymnal) reported

    the reason this is finally easy - the reason i don't need a special machine for it - is that the invention of IP relay services means that i simply applied thru telus' website - the company that owns my cell service provider, public mobile. IP relay means you only need internet.