Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/12/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • puck_lover Puck Lover (@puck_lover) reported

    @TELUS Too bad its not available 🙄

  • lilFrigid Frigid (@lilFrigid) reported

    @TELUS Your company ******* sucks.

  • BurnCity79 JJ (@BurnCity79) reported

    @IanSeggie @TELUSsupport As an ex Bell customer & now current Telus customer I can tell you Telus customer service is way worse than Bell. Their service in general is worse than Bell.

  • Psyllea Psyllea (@Psyllea) reported

    @Bell Thanks for the spam calls asking if I want to put somebody on my account. And thank you even more for it taking 14 days to actually be put on a do not call list. I really appreciate how little you give a **** about me as a customer. Maybe Ill change to @TELUS

  • guist_pat Pat Guist (@guist_pat) reported

    @TELUSsupport Does anyone have the problem you phone TELUS support told the wait will be an hour......use the call back option! Sit & wait phone never rings and like magic you get a notification you have VM & it’s TELUS SAYING THEYLL HAVE TO CALL BACK🤬Major Fail @TELUS

  • nakatomiplz2121 Ryan (@nakatomiplz2121) reported

    @nic0lebush @RalphGarman Not on Amazon Canada, ITunes, or Telus. Really sucks.

  • gord_h Gord H (@gord_h) reported

    @Telus @BT_Vancouver @RLacate why do we not get BT Vancouver anymore on Telus tv ? we get BT Toronto... #sucks #cfjc

  • KetchupInvestor Ketchup Investor (@KetchupInvestor) reported

    @DividendesFNB Thanks for the vote of support! RY was my 4th largest bank position. I reconfigured so that my bank holdings now rank TD, RY, BNS, BMO, CM. And my Telus position was too small...much smaller than my BCE. I want to grow it at faster pace than BCE. I’m treating BCE like a bond. 🤞

  • joel_patch Joel Patch (@joel_patch) reported

    Nothing like being hung up on &interrupted steadily and not have 1 question answered during a cust.service call last night @TELUS @TELUSsupport maybe #howdoicancel #canBELLdobetter #terriblecustomerserviceMikael

  • puck_lover Puck Lover (@puck_lover) reported

    @TELUSsupport I called the business support line & was connected right away, but all I could hear was what sounded like a daycare in the background - no telus employee for about 45seconds to a minute. Then he comes on and says something like "thank you for calling telus, how...