Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/31/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dylanja54656994 dylan james (@dylanja54656994) reported

    Wow @TELUS. I had no internet or service and I lost my chance at buying a new @Xbox. Thanks a lot

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • ToastedP3ANUT Nate (@ToastedP3ANUT) reported

    @TELUS what the heck is going on in Langley, no service dropping calls, no text messages, and no notification from you guys that your having issues. You guys should be letting us know via SMS or social media when your having issues.

  • miket136 Michael Thomlinson (@miket136) reported

    @TheoFleury14 Yes Telus completely down; not sure how long it was out; came back a few moments after I noticed.

  • thefitzyshow fitzy (@thefitzyshow) reported from Chilliwack, British Columbia

    @TELUS @TELUSsupport - in Chilliwack bc, phone is emergency only, when i dial 611 it says no network connected. network came back online for a few minutes... do i need to worry or is it just a tower issue? thx

  • AlyssaWadey Alyssa Wadey (@AlyssaWadey) reported

    @ohkeenanv @TELUS yep back on, quick outage it seems

  • liquidboyblue Miciah (@liquidboyblue) reported

    @TELUS is there currently and outage in Edmonton? Currently myself and my staff can't make calls

  • CleaningOil Oil City Cleaning (@CleaningOil) reported

    @TELUS UPDATE YOUR DAMN CLIENTS

  • HarvYEG mark (@HarvYEG) reported

    @TELUS my cells and landlines are down

  • SurgenorCory Cory Surgenor (@SurgenorCory) reported

    @TheoFleury14 Telus is down in Northern BC