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Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne
    Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne
    Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wilson12_T
    Tom wilson (@Wilson12_T) reported

    @TELUSsupport All your guys solution is to restart the router have done that about 20 times always say they will call back and check up still nothing changed next step cancel Telus and buy musk

  • AllieGarn
    Allie G (@AllieGarn) reported

    @kirbiebaxter @TELUS @TELUSsupport Idk if they’re having trouble with their service. I lost my mobile internet for roughly 1 hour tonight.

  • dawn_healing
    Healing Dawn (@dawn_healing) reported

    So. #Telus is going to start charging 1.5% fees for each payment you make with your credit card. Nothing like paying for the opportunity to pay for services. Pay your own damn operational costs.

  • Squamishhawk
    jhawkings (@Squamishhawk) reported

    @TELUS unbelievable bad service. A Telus guy relentlessly called to convince to switch from Koodo. Offered deal, the math worked so I agreed. Guy called 5 times. Now switch over not working. 2 hours on hold. Not a real person to be found. @TELUSsupport

  • sarbuttzie
    🇨🇦 sarah b ⚡️🧘‍♀️🖤 (@sarbuttzie) reported

    @TeslaGoesPlaid Yes! We have determined that Starlink isn’t the option for us, we are going to make some adjustments/improvements to our current Telus system and hopefully that will resolve issues

  • alanrycroft
    Alan Rycroft 🇨🇦 ✊🏼 mastodon.world/@alanrycroft (@alanrycroft) reported

    The @telus phone line is over one hour backed up and the info I need about my own account is hidden from view online What gives @telus? When does my service end?

  • CindyCavanagh2
    Cindy Cavanagh (@CindyCavanagh2) reported

    @telus sucks…take service away for no reason. Also overcharge.

  • ShriramJogdand1
    Shriram. (@ShriramJogdand1) reported

    @TELUSsupport I thought to call Telus for billing issue. Wait time on phone is more than 1 hour. No Email Support available. Not able to login to Chat. How to reach billing support?

  • flipkoin2
    flipkoin 🟠 Covid is airborne 🌬 (@flipkoin2) reported

    Telus Health has my private and confidential health records and I never consented to that. SaskParty government gave (with a kickback scheme, the same way that Mike Harris owns many LTCs) my information without my consent. #skpoli

  • datadili
    volume ticker (@datadili) reported

    TELUS Corporation is down -3.03% in the pre-market $TU