Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/30/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelscheapvlog Nigel Hay (@nigelscheapvlog) reported

    Nice peaceful drive home, no calls as @telus was down. Glad I downloaded @ChrisMoyles show earlier rather than stream it on commute home #licktheskirtingboard

  • Atari_Hotel Atari Hotel ♿️ (@Atari_Hotel) reported

    I'm kind of worriedthat my @TELUS prepaid phone, with enough credit to last though May, said "Emergency Calls Only" when I just looked at it, the Telus icon was grayed out on the dropdown menu and #nobars. It came back to normal after a bit, but no longer feel I can count on it

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @theoriginaljbk @TELUS @TELUSsupport And the worst is they (like Bell, etc) outsource most of their calls to India and the Philippines so there’s never any consistent customer service. Won’t even use canadian labour during precarious economic times so they can cheapen services but don’t pass that on to consumers

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    @UrGirlSaigon @TELUS @TELUSsupport I was like "wtf, I'm 100% sure I paid my bill this month" xD

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @theoriginaljbk @TELUS @TELUSsupport OMG YES!! Mine used to be like $50 plus tax for 20 years. Then it got consistently more and more expensive every year with these new thousands of dollars worth iPhones, smartphones etc. Now it’s $149 per month! How does service cost jump $100 in less than 5 years?? Madness!

  • positronmchappy AA (@positronmchappy) reported

    Don’t call anywhere on their launch day. Call Wednesdaor Thursday mornings to any business. That will still **** you, but… less hold music. And, a human that may have had some time to breathe &/or lie ok. There are better playlists than Rogers, Bell, & Telus, via Spotify, etc.

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    @flyingpilz @acechhh @TELUS I just got my service back. Hopefully yours is back soon! Crazy how during a pandemic we're encouraged to connect via technology then this happens xD

  • flyingpilz Andrea See Photography (@flyingpilz) reported

    @acechhh @TELUS Same also still down

  • britchick_18 Claire Beardsley (@britchick_18) reported

    Hey @TELUSsupport @TELUS how come there's no service in Winnipeg?

  • AlexRompen J. Jonah. Jameson (@AlexRompen) reported

    @kgingeri @TELUS Yes.. and instead of being a decent company that just says on their FB or Twitter acct they are having issues for whatever reason, they just leave people hanging... what a pile of **** @telus is... will be so glad to switch to literally anyone else..