Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/22/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • infil00p Joe Bowser (@infil00p) reported

    @fanCRTCProfling I thought Telus was the main Telco up to the Yukon border. Also, how would anyone know if NorthwestTel was using the kill switch? Their service is uniquely overpriced and ******.

  • 57expos Nick 💙 (@57expos) reported

    @19BAM91 @TELUS They must just love to sacrifice their employees dealing with customers wr service.

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp ... and by the way - up until today, I was a Shaw supporter and was about to upgrade to a new package. Why do companies with good products resort to lies and misdirection? I don't get it. Kinda forces me to go for the Telus new customer deal...

  • KATailors Keri A (@KATailors) reported

    Okay super uncomfortable with @TELUS spending people around our condo building talking about their promotional event yesterday. If I was interested I would have stopped by yesterday, since I didn't, I clearly don't need your service. 😳

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The new #Telus reply to the #CRTC Credit Card fee basically states, if you want to avoid the new credit card fee then use a different method of payment and **** you. And the whole reason why you are getting this fee is because we can charge it, except in Quebec.

  • TroyOneil9 Troy Oneil (@TroyOneil9) reported

    @TELUS @TELUSsupport #Telus I think it’s time you do a mass hiring for customer support!! Nobody should have to wait over an hour when needing assistance. Start spending your billions on new employees.

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUS , @TELUSsupport , I was told someone was "supposed" to call me and noone did. This is on top of being told i'm "supposed" to have my mobile data setting on when i am at home where i have #Wifi service which is not correct information.

  • thelightphone light (@thelightphone) reported

    @mikedinelle @TELUS It's still a work in progress, unfortunately can be a slow process, but we're working with their labs now to get certification.

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @TELUS with service speeds I could only measure in kb/s What a pathetic 1990's level of service!

  • laura_compton3 Laura Compton (@laura_compton3) reported

    @TELUSsupport @TELUS So far 9 hours of my time + 2 in store reps + 4 chat support reps and NO resolution for an issue that YOU caused. Now I’m told it will take until the end of the month. This is completely unacceptable. #frustratedcustomer #justwantedtoupdatemyphone