Telus

Telus Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/31/2026 19:30

March 31: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PlansDiscount Discount plans (@PlansDiscount) reported

    @MobileSyrup Telus is offering that to every customer that leaves even if telus account been open for 2 days

  • Wpg_BlueBombers Winnipeg Blue Bombers (@Wpg_BlueBombers) reported

    @shopkeepz Hi there, the Telus network is down which is causing issues with some terminals. Unfortunately, the issue is not something we're able to fix ourselves but we're hoping it gets resolved quickly.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported

    @peggypoohkathy @Shawhelp @TELUS Telus is has a much more reliable system but their service is just as bad. What got me was I the guy who booked the work order exactly my concern. And he assured me it wouldn’t happen.

  • McBIack2345 Jordy Nguany (@McBIack2345) reported

    Telus are some ***** ******, they’ve put me on hold 3 times for 50 minutes. **** them, their mom, their grandma, their daughters, their sons, fathers, aunts, 2nd family, in laws, and everyone associated with em. Ima throw wet toilet paper on every ceiling in that place.

  • 5n3kBruh loispetefgriffinehehehe@gmail.com (@5n3kBruh) reported

    @OvertGGs @TELUS Hello, my internet has not been working these last couple of days. Please help!

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @jusTech_ca Tried again on Telus Fibre from PC this time...no issue on any browser.

  • trink3tdish emily (@trink3tdish) reported

    telus is playing some bops while i’m on hold i hope they never come back

  • Bot523397713 MattBott 5 (@Bot523397713) reported

    @AB_AgainstUCP Get ready for the prefabricated solution. Telus will be ‘partnering’ with Uber to help out soon!!!

  • BaseballRuben Ruben Lipszyc ⚾ 🇨🇦 (@BaseballRuben) reported

    Sucks that Canadian cable subscribers can't watch the ALDS #RedSox #Rays game 3 today. Neither @ShawInfo nor @TELUS carry @MLBNetwork. Luckily I haven't paid for cable in many years because of crap like this. Canadians can watch on DAZN.

  • EntitledCanada Support local businesses, farmers and producers (@EntitledCanada) reported

    @greengordon Absolutely useless service at overpriced costs. Mine outside every two weeks. On hands and knees fixing it. Tell me it my fault?? Outrageous EVER AGAIN @TELUS