Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/11/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HeidyMo LaMoMo (@HeidyMo) reported

    Had a call w/@TELUS @TELUSsupport team this morning. Very helpful. However, there seems to be a disconnect w/info listed on my acct online vs what the rep sees on file causing more confusion. Something to look into please so as to have better service moving forward.

  • JaidonWatt Jaidon Watt (@JaidonWatt) reported

    @TELUSsupport How can I cancel my account abroad? Can I be contacted while overseas if I put my Telus sim card back in my phone?

  • wolfhsch wolfhsch (@wolfhsch) reported

    @Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow

  • woolfs_s Woolf’s Ghost (@woolfs_s) reported

    We've messaged @TELUSsupport : @TELUSsupport we've been on the phone for over an hour waiting for help to pay the Telus bill. What is going on over there that you can't manage to deliver any customer service within an hour's time?

  • shermyntank Cilantro in a salad bowl (@shermyntank) reported

    @TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….

  • Chest_Rockwell7 Chest Rockwell (@Chest_Rockwell7) reported

    @KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service incomparably better

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?

  • electraglide67 Sammy (@electraglide67) reported

    Is Telus internet down in Agassiz

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @paulnixey @CineplexMovies There’s way too many of these kinds of companies and they’re supposed efficient method of operating these days. Is there any wonder customers get angry with such horrible customer service. Ever try to get a hold of @TELUS and get something resolved, beyond brutal!

  • Kristy91808800 Kristy (@Kristy91808800) reported

    @ryderseashells I crawled into bed thank goodness for cellular service. Lol maybe I’ll burn up some of my excess data I pay for every month and Telus doesn’t let me keep the amounts left. Always feels good lol