Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/14/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • xyz57576262 truthteller (@xyz57576262) reported

    anyone else having trouble on telus today in alberta? phone says 3G not LTE. cant go online text call nothing!!! am on wifi at timmys right now

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @NEWS1130 Hmmm Telus announces mandatory vaccines for employees...next day Telus system is down at the infrastructure level taking out Telus , Koodo and Bell (which uses Telus equipment in Western Canada)... inside job?...could be a story here @NEWS1130

  • MissMayStar12 Georgia May (@MissMayStar12) reported

    @TELUS what is the * number for clients to call to report when there is no service?

  • sashostak Stephanie Shostak (@sashostak) reported

    @jacquiefenske @TELUS @TELUSsupport is aware of an outage that is impacting wireless customers in BC & AB & is working to restore service. A someone who doesn’t have a landline wireless is critical for me and to sudden have a dropped call and no wireless service was disturbing and concerning.

  • KateHerring17 Kate Herring (@KateHerring17) reported

    @jasonfherring Telus had issues. Seems to be resolved now.

  • PotatoBomb3 PotatoBomb (@PotatoBomb3) reported

    @CrownEss0 @TELUSsupport Telus as a whole is clearly having issues and you expect the app to work flawlessly? I shouldn’t have to explain to you why it doesn’t work like that.

  • blakemitch Blake (@blakemitch) reported

    @TELUS so it would seem that you're having major issues with your mobile networks today? My cell service has been up and down all morning

  • rmfaris Reema Faris (@rmfaris) reported

    Texts seem to be going through now, so I think the Telus network must be back up and running!

  • austinlhogg Austin Hogg (@austinlhogg) reported

    @Phasorburn Telus is having major network issues today.

  • DPeters123 DAVE (@DPeters123) reported

    all of BC and Alberta has no cell service with Telus.