Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/12/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBamford9 Crypto ****** 420 (@MikeBamford9) reported

    @Bell_LetsTalk @Bell Get your service from a better place like Roger's or telus you'll thank me. The lack of customer service here is disgusting. The charges I've recieved for returning a phone upgrade is ******* pathetic

  • ThatGuy4Fr33dom That Guy (@ThatGuy4Fr33dom) reported

    @edjanes79 @CdnChange Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or a nice message may make it’s way to Telus headquarters…it’s the Canadian thing to do Eddy

  • GERRYODAY GERRY O'DAY (@GERRYODAY) reported from Penticton, British Columbia

    Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.

  • TheRealFam13 Mark (@TheRealFam13) reported

    @MarkJPwns_ @TELUS We have 1 gigabite service from my provider but my bill would almost double...

  • Nelson19777 🇨🇦Full Nelson🇨🇦 (@Nelson19777) reported

    @Zer0PucksGiven @koodo @telusmobility And it's cheaper. I'd argue Telus customer s are the dummy's.

  • adriarose_ adria (@adriarose_) reported

    Had anyone gotten a new phone or phone plan recently? I’m with Telus & looking at my options for a new phone seems to be both $$ and full of gibberish terms and conditions. I’d prefer to stay with them because their network is good in the NWT but I’m open to suggestions.

  • VaylouV vaylou (@VaylouV) reported

    @Tori_Ace_Star @TELUSsupport telus support doing anything but supporting 😭

  • kelseyccroft Kelsey Croft (@kelseyccroft) reported

    I’m having a real problem with @TELUS calling me repeatedly to offer “deals.” They’ve called me at least 4 times today alone. Is this something anyone else is dealing with?

  • rajimsaini Raman Sainai (@rajimsaini) reported

    @TELUSsupport dear Telus I am one of your existing client having Telus account number :- 6046149378 I had requested over a phone with one of your customer care executive and asked for 2-months vacation from wifi cause I would not be available in canada in this time period.

  • ElevenRooneys Eleven🇺🇸🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ElevenRooneys) reported

    What is with the trashy service at #telus