Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 01/10/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • corbyhart corby🌎🇨🇦 (@corbyhart) reported

    Hey Telus, did you try restarting your network?

  • ShirleyPWilson Shirley P Wilson (@ShirleyPWilson) reported

    @ty_olsen @MissionRecord @AbbyNews I hope he's not on the Telus network.

  • BCBawnee 🧡🌸𝕓Ãώ~Ň€𝑒🌈🇨🇦 (@BCBawnee) reported

    @RSin78 I'm with Public... which is Telus.. Koodoo had issues too. BC and AB were affected. Someone on Bell said they had issues too.

  • blackllama Suki (@blackllama) reported

    Sigh, still no call back. I give up. I can't bring myself to wait for 2hrs on the customer support line again. I guess we'll get internet whenever @TELUS decides. I'm tired.

  • bow_en_arrow Grant Bowen 🇨🇦 (@bow_en_arrow) reported

    @TELUSsupport came back just before you announced it was restored. And here I thought I was a Koodo customer. But I think "Koodo customer" really means "Telus customer with worse service"

  • lisalou802 lisa anderson (@lisalou802) reported

    @ScarletBjornson My phone was too. And then my pvr box shut down. All Telus. Everything back up and working now.

  • Mona_Robertson 🇨🇦Mona R.🇨🇦 (@Mona_Robertson) reported

    @VancouverSun And then today Telus network went down! Interesting 🤔

  • trackwanderer mama bear (@trackwanderer) reported

    @JeanSwanson_ All day yesterday. Seems ok today. On the Telus network.

  • smellymellyly Mel Ly (@smellymellyly) reported

    @EvoCarShare Would the evo users get some credits/compensation for the inconveniences? I know evo is not at fault, but telus is. Since telus will probably provide some conpensation to evo. I believe many users, who rely on the car service, had been greatly inconvenient.

  • jesseferreras Jesse Ferreras (@jesseferreras) reported

    @advocateclaire @JeanSwanson_ Telus was having issues. Should be back now. I'm getting texts again.