Telus

Telus Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/14/2025 23:30

December 14: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealBrettzky Brett (@TheRealBrettzky) reported

    Anyone else with Telus and experience no service/signal?

  • hoarthur Arthur Ho (@hoarthur) reported

    @GarrickTheDJ @TELUS @TELUSsupport No service at all in Markham (404/16 area)

  • really_leina Leina (@really_leina) reported

    @TELUS @koodo cell service out rn it seems?

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported

    @taiifabb Seems a lot of “TELUS” customers have experienced this issue. FYI, Just made a call and finally got through. How about you? @TELUS @TELUSsupport

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • SheriB_ Sheri Llycia (@SheriB_) reported

    Anyone with Telus having service issues?

  • zahadoom Adam'son (@zahadoom) reported

    @Bruins6477 @Peter_Muscat @TELUSsupport Was reading about that earlier in the day too that telus was having issues.

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • kindredSue Suzanne Pilon (@kindredSue) reported

    @sudburydotcom Telus as well cell went down

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported

    Anyone in the GTA on #Telus with NO SERVICE right now? I got nothing... @TELUSsupport