Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/15/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GRIMMYinthe604 Michael Phillips (@GRIMMYinthe604) reported

    @marecageo @RobTheHockeyGuy Telus can't do that now that they are selling home security because the "security" at @bcplace is so far beyond atrocious, that it would actually reflect poorly on the actual telus home security #GenesisUnSecurity, a #Top25 company at never doing their job properly #VWFC

  • BecomingKelsey Kelsey Sproat 💕 (@BecomingKelsey) reported

    @LeilaWhite @EternalBlueSix @SaskTel What's better: The service and products. Why would I switch: I was getting terrible service, lacking products I wanted, and paying too much. Aren't SaskTel's rates the least expensive: No. At the time, I was paying about $67/mo less for three plans with Telus than with SaskTel.

  • Froddoyo Froddoyo (@Froddoyo) reported

    @SimplyMatthias @massaBeard @TheBeardGuys Lmao yea I have three options. 6 down 1 up with telus. Obvious nope. My current provider offers 1000 down 10 up, or 150 down 20 up on a more expensive business account. 🙄 I took the 20 up but miss out on the 1000 down

  • ao3savesmylife nova🌟 (@ao3savesmylife) reported

    ******* telus shut down my internet again

  • jodyheavener @jodyh@mastodon.online (@jodyheavener) reported

    The @TELUS fibre has been out in my entire building for 10 days now and @TELUSsupport still cannot tell me when it will be fixed. So not only am I paying over $100/mo for no service, I’m also paying around $40/day for coworking hot desks just to do my job. Absolutely insane.

  • _shell27 Michelle 🌚 (@_shell27) reported

    shoutout to @TELUS - called customer service to report a scam call from someone pretending to be Telus. After the sales rep took the info down, they saw that there was an offer available for me to get an extra 40gb for $10 less a than I was paying on my current plan - score! 🥳

  • bridagul Brian Dagul (@bridagul) reported

    @Lazylimey1 Brother give me Bell, Rogers or my provider back home Telus any day of the week. They are elite customer service compared to @LycamobileUK which is hands down the worst customer service I've ever had to deal with on every platform app, website and phone. Awful experience

  • StephanieMayne Stephanie Mayne (@StephanieMayne) reported

    @TELUSsupport I’m not a Telus customer but am receiving Telus invoice, account & upcoming installation emails. I need this to be actioned please.

  • graham_mere Meredith Graham she||her (@graham_mere) reported

    Hey @TELUS can you help me understand how I can get emails & texts about deals & promotions from you but you do not give people a heads up that a Bring Back Program is ending & the customer will have a nearly 700.00 phone bill? And there’s no opportunity for a payment program?

  • Kaaaymariee -km (@Kaaaymariee) reported

    @TELUSsupport why are you guys turning off my service after I just paid my bill!! You guys are getting worse and worse @TELUS #telus