Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 04/01/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bruceinyyc Bruce Ramsay (@Bruceinyyc) reported

    @shandro @YourAlberta I would like you to INFORM US about when you are going to fix the My Health website so that both vaccinations are visible for ALL users. This might be important if proof of vaccination is required. Or does your Telus contract not include a warranty?

  • hhaidagwaii Heidi Archer (@hhaidagwaii) reported

    @TELUS @TELUSsupport @telusmobility over 2 hours on hold and troubleshooting only to be told there’s nothing to be done bc I haven’t wasted 2+ hours on more occasions to tell Telus their hub is ****

  • dgouldca Derek Gould (@dgouldca) reported

    Been a @TELUS customer for years, but the first time they ever contacted me to offer a discount was 30 minutes after I switched to another provider.

  • michaelmckenz Michael McKenzie (@michaelmckenz) reported

    @TELUS #verydisappointed- I’ve been a #Telus Customer for over 15 years and you own my digital footprint. I’ve got the monthly bills to prove it. You allowed an unauthorized signing authority to change my plan and now you are making it my problem. Seriously?

  • Suekordy 🇨🇦SueKords🇨🇦💎 (@Suekordy) reported

    Wished we had more competitors in media home services than @TELUS! They have worse customer service er and they gouge customers at every turn! They harass customers too! This rings true for all the cell companies too. If there was more competition, the prices wud drop! 😡

  • EDinVANcity Ed (@EDinVANcity) reported

    Does @TELUS suck in the rain as well? Or is it just @Shawhelp that stops internet service during cloudy periods. Wish we had more damn Internet options.

  • bk1022 It's not a conspiracy theory if it's true (@bk1022) reported

    @TELUS Canada is a garbage communist country. No thanks.

  • anonfmresident Dr. Heref Oru Ph. D (@anonfmresident) reported

    @Bateson_AB Follow these steps. 1) Post the meme to your social media 2) When Shandro shows up send your children inside 3) Listen carefully as he screams from your driveway. 4) When down call Telus Babylon support to have him picked up and removed.

  • miurama101 Bri Anderson (@miurama101) reported

    @TELUSsupport any reason as to why myself and a bunch of other people have basically had no service the last 3 days? I even spoke to someone who works for Telus where I live ( Wetaskiwin) and they said they noticed the service issue but have no idea what's going on. So what up?

  • vipertwosix ViperTwoSix (@vipertwosix) reported

    @staceyy_j @TELUSsupport I've come to the conclusion that everyone's phone/internet/whatever provider is just the worst, so much worse than the other guy... which is what the other person says about their provider. I had nothing but misery with Shaw, but love Telus.