Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/17/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.

  • BunnyEared Sam Ivey (@BunnyEared) reported

    @TELUS is there an issue with service in HRM? I keep losing bars and dropping calls in areas that never happened before. Restarted my phone, still happening....

  • GlynisWhiting Glynis Whiting (@GlynisWhiting) reported

    @TELUSsupport the phone line connected to our house is down and laying across a busy road, tugging every time a car goes by. We cannot reach anyone at Telus. What should we do?

  • NoComingBack Dayna Goad (@NoComingBack) reported

    @TELUS @TELUSsupport used to have the best customer service and now it has gone to complete **** and makes me want to switch providers.

  • MarkKafka Mark Kafka (@MarkKafka) reported

    @bava_batra @TELUSsupport @TELUS BTW, don’t judge everyone the same, there are good and bad reps. Not all are the same, one other thing, besides complaining have you ever taken the time to thank or commend someone for doing a good job? Based on your tweet, I think not!

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    @GoopyFS Yes lol but this isn't a telus issue its a stupid sound system issue

  • Mulder578 🇨🇦 🏒TheRealMu£d€® 🏒🇨🇦 (@Mulder578) reported

    @SmoothOil I have Telus...no issues all tournament...

  • ronproulx ronno (@ronproulx) reported

    Meanwhile I hate the music edit on the Telus ad using Fleetwood Mac Don’t Stop : bad idea and badly executed

  • mrminorthreat Robert (@mrminorthreat) reported

    I was super frustrated by shaw's internet, and I gotta say haven't had any of those problems with @TELUSsupport but all the little bullshit things that telus has and all the pro consumer things shaw is doing sure makes me wish I could switch back.

  • Sir_Boops Merry Chrysler (@Sir_Boops) reported

    I think the routing at Telus is just ****?