Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/01/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael500ca Michael500ca 🇨🇦 (@Michael500ca) reported

    @telus @Michael500ca When are you going to fix this? I am not going to wait 3 hrs to talk to someone with broken english to fix something you messed up. #telussucks Can't access my email 3 years on.

  • CanadaNash Nash (@CanadaNash) reported

    @telus installed on Monday. System is already broken. 14hrs now no internet no tv, on Super bowl weekend. F this. I told the support rep anytime before 2 pm as I’m out at 2:30 he books the appointment at 3. Just got text from telus saying if i’m not there i will be charged $150.

  • Michael500ca Michael500ca 🇨🇦 (@Michael500ca) reported

    @telus You put that password into the account like a landlord putting the key in the apartment I'm trying to rent. I cannot access my account because of the stupidity. When are you going to fix this!

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @caparsons If Bluedot gets data from an app which doesn’t have access to phone number, how does Bluedot exclude records that Telus already has because the user is a Telus customer? Seems to me that much work was done with actual identities before anonyimation.

  • johnkuppers yiannikupp (@johnkuppers) reported

    @JackieBee_16 @TELUS That sucks. I hope this one has no issues.

  • ramonawildeman Ramona Wildeman (@ramonawildeman) reported

    @TELUS Signal seems to be dropped.

  • Michael500ca Michael500ca 🇨🇦 (@Michael500ca) reported

    @telus I've had no access to this for 3 years! You wanna fix that?

  • Franz_Trashka chlorine (@Franz_Trashka) reported

    @CIA @NellisAFB @DeptofDefense supposed to be D. It started in Nashua and the voices had me come down to Vegas. Why? They e shown that qanon and Lindsey Stirling s people are all related. I just did Eve at Telus, can I have pickup?

  • SocialAssassin2 Shane🏳️‍🌈 (@SocialAssassin2) reported

    Anyone with Telus having pixelation issues?

  • JackieBee_16 JB (@JackieBee_16) reported

    @johnkuppers @TELUS I have those issues all the time, I’m constantly rebooting the boxes - it’s ridiculous. This time on of the wireless the boxes just stopped working altogether. They’re sending me another one but it’s like…there’s never not something wrong