Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 11/30/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raymondsnow raymond snow (He/Him) (@raymondsnow) reported

    @bryangcowell @TELUS I wonder how much money does it cost @telus for customer retention in terms of HR and overhead plus the discounts to keep customers. I wonder if they hard better pricing overall and not appear to engage in “drip pricing” would this savings be more than this plan revenue

  • MakeITWorkPC Make IT Work (@MakeITWorkPC) reported

    @sjperryCA Some mobile service providers only accept credit card for payment such as Koodo (owned by Telus).

  • NelsonTammany Nelson Cavalheiro (@NelsonTammany) reported

    Yes, multi-billion dollar corporation like TELUS just cannot survive without hammering Canadians with this additional 1.5% charge. Inflation is wiping them out. They need the CRTC to help them rip Canadians off even more since we already pay highest cell charges in the world.

  • Elliot_43 Canceled (@Elliot_43) reported

    @dragonfly666797 Telus is the worst. Would cancel right now if it didn't cost me buckets

  • RonStoneman7 Ron Stoneman (@RonStoneman7) reported

    @plkatv @Bell @Bell_Support Where in Canada bud. No issues here with Telus Fibre on the west coast.

  • Me93225228 🇺🇦 Vaccinated Me 💉 💉 💉🇺🇦 (@Me93225228) reported

    @Miss_KittyCat80 @TELUS I had really good service from Shaw the other day.

  • ABClm8 CherM (@ABClm8) reported

    @edmontonjournal Ya, it’s called the cost of doing business. Telus doesn’t make enough on it’s crappy product & service? Please…

  • pfak Peter Kieser 🍁 (@pfak) reported

    @chex383pub @Speedtest It's 2 links. 1 TELUS Fibre and 1 Shaw. Both 1Gbit/s. My internal network is actually my limit. Shaw has up to 1.5Gbit/s now, I believe. IIRC. Have 2 1GigE Links in LACP to my server, and 2 1GigE LACP links from my router to my network.

  • saskryan Ryan M. (@saskryan) reported

    Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.

  • tina_j_ TinaJ (@tina_j_) reported

    @connordpeters @gar21_s @CBCNews and which company would that be, i pay telus ,shaw , rogers never any trouble, so which company?