Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/24/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BryansHungry Bryan (@BryansHungry) reported

    @TELUSsupport @Caper_jmo Just to piggy back off this same thing here. Both Telus and Koodo one phone with each. Randomly no signal and dropping calls started about Saturday, same location.

  • StuckontheSofa HMCS Shoe Thief (@StuckontheSofa) reported

    Anyone have Shaw TV? How much space is available in the "Cloud PVR"? Their offering seems to blow my available Telus service out if the water. Especially with the add on cel phone plans.

  • cealsin Cealsin (@cealsin) reported

    @ShawInfo How come my internet turns off every day for 10 or more minutes? I never had this issue with Telus. I work from home during the day and night and depend on my internet, I pay over a hundred dollars a month I expect better service. #straightenup #CustomerExperience

  • BryceMeiklejohn 𝔅𝔯𝔶𝔠𝔢 (@BryceMeiklejohn) reported

    @ShawHelp down in Strathcona area, might be time to switch to @TELUS

  • CJconrod Chris J. Conrod (@CJconrod) reported

    Annnnnd my download speed is back to being crap 🙄 **** i hate Telus

  • ElvaHow70091851 Elva Howe (@ElvaHow70091851) reported

    @TELUS telus internet has been dropping for two weeks and Tech Support says...there's an outage it's being worked on and there's no end date. Yet when I check the outage map there's nothing indicated. So, are they just jerking me around or incompetent.

  • jarid_snow J. Snow (@jarid_snow) reported

    @TELUS @TELUSsupport what the heck is going on with your mobile reception!! I’m outside, in the middle of town, atop a hill and there’s 1 bar of reception?! This has been ongoing for a week now! #fail #substandard #yyt

  • jasontkachuk Farmer J (@jasontkachuk) reported

    @kittlefarms If telus ever gets around to switching my service we are going to a text and email option as our main contact. Farmers are much more phone savvy then nonfarmers. But the preferences switch for email or text is at a much older age then you'd think.

  • CuzICantStop Cuzi (@CuzICantStop) reported

    Did @Shawhelp seriously just tank Edmonton and surrounding area’s internet? Wow. I miss @TELUS. I never had any outages like this when I was with them. This is crazy.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!