Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 11/30/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • originalroyboy Ross Roy 🇨🇦 (@originalroyboy) reported

    Hey @TELUS @TELUSsupport It’s been days of repeatedly losing our TV / internet signal and we’re tired of it. We won’t be paying our bill for this month unless it’s significantly reduced to reflect the level of service. Get it fixed!

  • grannyk666 Darlene Kersten-Sharkey (@grannyk666) reported

    @FrancineCompton @TELUS Where is the support. This cannot be tolerated. Horrendous discriminatory treatment of an Indigenous Women.

  • shannonrfuller Shannon Fuller (@shannonrfuller) reported

    @TELUS your TV service sucks. Who knew someone could do worse than Shaw. Reboots just like the 80’s #servicefail #howhardcancablebe

  • _LatoyaKellie_ Latoya (@_LatoyaKellie_) reported

    @koodo I just signed up with you and I'm already pissed by the lack of customer service. Going back to @TELUS

  • leprchaunrabbit SirLeprechaunRabbit®️™️🍀🐰 (@leprchaunrabbit) reported

    Kodoo is part of @TELUS I wish I did not switch services; the automated service of Kodoo is useless. I have a simple question: that has wasted almost 2hrs of my time. @TELUSsupport if you can help, please do! Will I continue to get text billing? Or annoying emails?

  • LayerBead $bender....451 (137) (@LayerBead) reported

    @ADT your company is awful since telus took over .. 7 years I've been with you... I set an appointment for today between 8-9am two weeks ago, this morning no one showed up so I called in and was told that I was lying and there was no technician scheduled....

  • claygirlcan Aɳɠҽʅιʂʂα Uɳƚαʅαɳ 𓆉 (@claygirlcan) reported

    @TELUSsupport @TELUS Internet has been buggy lately; I'm in Edmonton. Is this issue not resolved yet? I need connection for work & home life. Please advise & fix.

  • DarcianM Darcian Morin (@DarcianM) reported

    @TELUS @TELUSsupport kinda hard to do that when I can't talk to anyone. Very disappointed, especially considering the service has worked great since installation. 2/2

  • MylisaDawn Lisa Marie (@MylisaDawn) reported

    @TELUSsupport I sent a DM, after waiting on hold more than 5hours on the phone to resolve an issue, I’m fed up. I’ll be moving forward with the @CCTS_CPRST complaint. @TELUS

  • FrancineCompton FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba

    I felt mistreated from the moment I got there but didn’t say anything. I asked if I was at the right place to pick up my phone. I had the email pulled up and my phone in my hand (I never hand my phone to people unless asked). Matt L took my phone out of my hand wo asking. @TELUS