Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/28/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StockMKTNewz Stock Market News (@StockMKTNewz) reported

    Worst performing large cap stocks from today FedEx $FDX -9.1% Incyte $INCY -8.5% Telus $TIXT -8% Lucid $LCID +6.9% Peloton $PTON -6.3% Facebook $FB -4% Warner Music $WMG -4% Doximity $DOCS -3.2% Exact Science $EXAS -3.2% Adobe $ADBE -3.1% $UPS -2.3% Darling $DAR -2.3%

  • esmcelroy Eric McElroy (@esmcelroy) reported

    @RM_Transit @edwardrow This is a monopoly problem! Rogers/Bell/Telus are being stubborn on this. They’re assuming they can hold out until the BAI exclusivity ends. On install side, it’s a tech problem of closures to lay cabling and gear in the tunnels. Every station is connected, but tunnels need time.

  • GoldenMumma Elizabeth Golden (@GoldenMumma) reported

    @TELUS also bad home internet and at times the mobile sounds like a robot and looses conection.

  • justthemandi03 Mandi (@justthemandi03) reported

    @Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.

  • tameverts Tammy Everts (@tameverts) reported

    @TELUSsupport Yes, I checked all my connections and restarted my router. The issue isn't at my end. To clarify: My plan is actually your Telus Gigabit plan. Though in reality I've never experienced even close to that.

  • JamesMurtagh17 James Murtagh (@JamesMurtagh17) reported

    @TELUS home security and health monitoring require attention to service delivery my 90 yr old mothers living well companion is still not supporting her because Telus shipped it to the wrong service address 4000km away...Telus hasno problem billing my account though!

  • EyesWid51213134 Eyes Wide Open (@EyesWid51213134) reported

    @TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!

  • dianesbaker1 Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • GoldenMumma Elizabeth Golden (@GoldenMumma) reported

    For anyone considering @TELUS, Dont. they tricked us into a contract for 3 years of security when all i called for was internet and mobility. the rep said "it comes with it anyways so you may aswell pick 2" now i have a contract for 3 years and no one @telus is willing to help

  • IanWagner1487 Ian Wagner (@IanWagner1487) reported

    It’s really hard to believe in the year 2021 with all of the worlds technology how bad cell phone coverage is on the main highways in New Brunswick and Nova Scotia . Purely unacceptable! Way to many dead spots , and dropped calls while traveling @Bell_Aliant @TELUS @Rogers