Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 11/02/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @aalalasiinn @TELUS It’s also good you left them they like to rip you off. And can’t provide u with good service.

  • ImbeaultStryder RoboltDevOwner (@ImbeaultStryder) reported

    @TELUS top ten reasons why I hate Telus 1:they suck. :2 they suck. 3: they suck. :4 they suck. :5 they suck. :6 they suck. :7 they suck :8 they suck. :9 they suck. And finally :10 are internet has been down for 3 hours

  • fredthealien316 Fred the Alien (@fredthealien316) reported

    @BigNasty6oh4 @TELUSsupport I actually just spent an hour with Telus working out a better price for the internet. I just got rid of most of my channels as well. It's to expensive. I even had to get rid of the WWE network.

  • Terence_AT Terence Robertson (@Terence_AT) reported

    @rdnewsNOW I hope this means better cell service in the northeast section of Red Deer. @TELUS

  • deancassell Cassell Roofing 🇨🇦 (@deancassell) reported

    What has happened at #Telus ? My PA has spent 2 days tring to resolve a minor problem, but has been fobbed off to 5 different reps and still no answers. Talk about #brutal

  • faey06 Pat Compliance (@faey06) reported

    I have been on hold for FIFTY EIGHT minutes with #Telus & I'm not getting any further, but don't want to hang up as that won't sort out the crappy problems. What happened? I remember when Telus was awesome!

  • TheLunarVibes Lunar Vibes (@TheLunarVibes) reported

    So now you all get to hear about it. And I'll be tagging Telus at the end of the thread so far. I was promised a call on Tuesday that didn't happen because back end people did not complete customer services request. I was redirected to a closed office by a second

  • GabrielBauman Gabriel Bauman 🇨🇦 (@GabrielBauman) reported

    @PhilRidinBikes Our solution has been Public Mobile (cheap Koodo/Telus) plus Teksavvy (resold Shaw). Rock solid. Looking at switching to Lightspeed for better speeds/rates.

  • JonCampbell57 Jon Campbell (@JonCampbell57) reported

    @double_a_larsen @TELUS I wonder if that means we get faster signal

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?