Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/04/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • casualmomsense 🧙‍♀️Nicole Sanderson (@casualmomsense) reported

    @bbctsan82 @TELUS Lol well the problem is everything is a nest of cords. I think there's a modem, and another thing, that blink. But I swear there's stuff setup in 3 rooms and i hate it all. I have the ability to plug in/out. After that I'll call telus. Im NOT tech inclined and never needed to be

  • Blonde_Duchess Melanie PA Clarke (@Blonde_Duchess) reported

    @TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • TDotMonkey Talking Monkey (@TDotMonkey) reported

    @TELUS help with that Surcharge on your credit card is what you are doing

  • davidguitard David Guitard (@davidguitard) reported

    @RogersHelps Good for you. On Northwest Ontario 8 hrs to Winnipeg, MB. Our area Bell Wireless and Telus for SmartHome Security no affect during interruption. Telus use on Bell Wireless Network no issues for security home.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm assuming your devices were working before, with no issues (or at least was better than what has been happening recently lol). Telus sends updates for the equipment occasionally (usually overnight). The update may have changed the settings from what was working.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS Just to clarify, I mean if you take a photo of it then I may be able to help; not that I need to see it in person - that would be creepy

  • jaayday J Bell (@jaayday) reported

    @coffeehustler @TELUS I was just saying that all internet felt slow today lol

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I have an idea of what the problem is but, from what you're telling me, I wouldn't be able to explain the solution lol

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @CanmoreRobb @TELUS @CRTCeng Apparently they can’t charge it in quebec… Meaning they treat Canadians differently