Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 01/31/2026 03:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zulu153 Zulu (@zulu153) reported

    @akastes @TELUSsupport Hardly a problem just for Telus. Try going to a B.C. hospital emergency room and getting service with your voice.

  • zulu153 Zulu (@zulu153) reported

    @CodyHarrison29 @TELUSsupport Because the failure is affecting this message system - the web server is down. That why we all got notifications (a very short message) via the cell towers (still working) that some computers have failed at Telus - the one running the phone call,data service and the web service.

  • debs_wolf Debbie W (@debs_wolf) reported from Edmonton, Alberta

    @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

  • Bigelowbill123 Bigelowbill (@Bigelowbill123) reported

    @Alski51 @JAnneliese16 @TELUSsupport Don't know if that would help seeing when a lot of providers use Telus towers.

  • MustForceful ForcefulMust (@MustForceful) reported

    It’s fixed for me. # Telus down

  • trackwanderer mama bear (@trackwanderer) reported

    @JeanSwanson_ All day yesterday. Seems ok today. On the Telus network.

  • ShirleyPWilson Shirley P Wilson (@ShirleyPWilson) reported

    @ty_olsen @MissionRecord @AbbyNews I hope he's not on the Telus network.

  • discoprincess Meh-lissa 🇨🇦 (@discoprincess) reported

    Yes there is a major Telus outage You can't even access their outage page 🤘

  • ABWarRoom Canadian Energy Centre War Room⚠ (@ABWarRoom) reported

    Yes, @TELUS did kill cell service in Western Canada for no reason. But that's no reason not to trust @TELUSHealth as they take over Alberta Health Services piece by piece. #ableg #cdnpoli #abpoli

  • jesseferreras Jesse Ferreras (@jesseferreras) reported

    @advocateclaire @JeanSwanson_ Telus was having issues. Should be back now. I'm getting texts again.