Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/27/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    I never met 2 face company like Telus.I can't believe the stuff that there making me do verification all over again expect with no way to talk cra even this two times before the 1st cycle of billing do not I repeat do a business account with them

  • rowlandr Robin Rowland (@rowlandr) reported

    @TELUSsupport Telus promised a free on demand movie after the northern BC blackout, The movie I chose is on my bill.

  • cgsakurapink Erin Anderson (@cgsakurapink) reported

    Look, if I should ever require additional cable &/or Internet services, I will absolutely investigate what options Telus offers. But calling me over and over for days on end until I finally pick up and politely ask AGAIN to not be called? Not making me feel that customer loyalty.

  • schizostalker b (@schizostalker) reported

    I give Telus $90/month just for my data to still be ****

  • debbieelicksen Debbie Elicksen's Locker Room 🏈🏒⚾🇨🇦🇺🇦 (@debbieelicksen) reported

    @davegetssocial After the blackout by Rogers, looks like the remaining telecom monopoly that wins, by default, is Telus.

  • BCisGreat BCgirl (@BCisGreat) reported

    @VoiceOfFranky Privatizing health care really, really, really scares me ! and I don’t support TAX MONEY paying private health care providers or corporations. and I DO NOT SUPPORT TELUS HEALTH !!! PAY NURSES what they are WORTH ! and OPEN MORE EDUCATION SEATS !

  • akanaphoto Akanaphotography (@akanaphoto) reported

    +112505107173 watch for this number incoming to phone. 6 to 10 second call with no one there. Phone hacker. Telus thanks for caring about my call. You are not the only ones on the bloody planet busy hire more damn staff. 90 min is useless, less than useless.

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • meagandoesstuff Meagan ☕️ (@meagandoesstuff) reported

    @TELUSsupport I need to have someone come look at the Telus box that is on my property. I tried contacting the City of RD and they told me to contact you directly - but the number they gave me was incorrect. Help please. :)

  • beproftwyo bepro (@beproftwyo) reported

    @TELUS Telus pulling the old never returned equipment scam on my daughter. Do a Google search and see how widespread this is. She returned it 2 months ago through Canada post but they are threatening to wreck her credit if she doesn't pay $149 extortion fee.