Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/02/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cvs821 cvs82 (@cvs821) reported

    @TELUS how does someone pay their last bill, no access to my Telus from their phone as I have moved to a different provider. Also calling to Telus leaves me on hold for over 30 minutes per call, without any one to help with the payment! No calls during non business hrs! Argh 😖

  • CampsiteBio Campsite.bio (@CampsiteBio) reported

    Shaw and Telus have confirmed with us that they have not blocked our site. This appears to be a bad DNS cache that should resolve itself over time.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.

  • HelloAgainWorl1 Health Freedom Fighter🇨🇦 (@HelloAgainWorl1) reported

    @TheWindsorStar @TELUS Until 5G goes down!

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.

  • sweetscurio Carla Thompson (@sweetscurio) reported

    WtF is with the spate of phone calls every hour?! 7 diff numbers blocked starting at 6:30 in am 😡ffs make that 8 as I type this! @Virgin Mom in AB says same thing for her today from her local area codes! @TELUS (ps we have great credit ratings so not collections)

  • milobloom12 Derrick Zito (@milobloom12) reported

    Wow!!! Not surprised no reply from them# never again. Telus. Problem with my iphone. Apple ran tests. No issue. Telus cannot find problem. Willing to cut contract penalty in half to get new phone. Telus wont budge. .

  • GastownGay Skye 🇨🇦 (@GastownGay) reported

    @WitchinBC @journo_dale I think what they are talking about is the mobility fees for service - think your monthly payment to rogers/bell/telus. I don't think the discussion is about the cost of the device.

  • tracylyn44 Tracy D (@tracylyn44) reported

    Just had another person call saying I called them. Wtf @TELUS

  • AB_pacman Shawn Parizeau (@AB_pacman) reported

    hey @TELUSsupport @telus can you PLEASE STOP PHONING MY LANDLINE WITH UNSOLICITED SPAM protip: if i wanted your services I would be a customer.