Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 11/26/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    Today's @TELUS Optik TV signal has been shittier than usual! Do NOT sign up with Telus unless you like freezing, stuttering, unable to keep up with the show, not to mention the censorship by this unCanadian company.

  • Steve__Siebert Stephen Siebert (@Steve__Siebert) reported

    @redwoodacres Yes our @Xplornet hasn’t been good lately and our @TELUS cell service has been worse than the original flip phone service. How do these companies get away with this? I’ve asked Telus and they always just say they know they have a problem.

  • cal_sportsnut John Reppon (@cal_sportsnut) reported

    @TELUS, why is your cable so choppy lately? I pay good money every month for crap cable?

  • theexpertsource Raj (@theexpertsource) reported

    @Questrade It seems like you guys don't know what the issue really is and are shifting blame to ISPs. There's examples of users with Rogers, Bell, Telus, etc. so its not just specific ISPs.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    For the past 5 minutes the TV is frozen on someone climbing a mountain but the audio continues on the next few scenes. @TELUS Optik TV is a piece of ****!

  • 80lemoyne theagedreason (@80lemoyne) reported

    My 85-year-old mother in BC spent the entire day trying to get through to the @TELUS managed covid line. After hundred of attempts, she never got to talk to a human or book her vaccination. How is this not elder abuse? Telus couldn’t arrange a fart at a chilli-eating contest.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada hm. Wasn't you that brought up MSRP & the wireless code? I can't recall who it was then. Few people raised this issue w/ me asking for help. Inflated device rates above the MSRP & Telus applying a "special" which wasn't so special. In all cases people complained of Telus.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada .@Fernpick would it happen to be you that brought up the MSRP issue? There was also a person who compared all of the devices Telus was selling and did the work to get all the MSRP's possible from the various brands. It showed issues exactly like what Videotron said.

  • SardonicIAm Mike (@SardonicIAm) reported

    @adriandix @jjhorgan Gretzky had bad days for sure, but he wasn't exactly being paid by public purse was he? Let's see some accountability around the contract with Telus.

  • meredithheron I'm Speaking.... (@meredithheron) reported

    @fuzzbucket43 @TELUSsupport @TELUS I used to have them back when I had a treo but they didn’t have iPhones to support it