Telus

Telus Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/22/2025 12:00

February 22: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleGeorgeneau Kyle Georgeneau (@KyleGeorgeneau) reported

    @TELUSsupport 1 hour wait time! I'm shocked! Hey Telus, I was incorrectly billed for US data even though I was not in the US. Please fix.

  • D4V David Gluzman (@D4V) reported

    @IANRHARDING @TELUS Have I said this to you before? Because I say exactly the same thing! Problem is, most people HATE writing, or think they don’t know how. Writing is such an important skill, especially as a designer.

  • PHDFarm PHD Farm (@PHDFarm) reported

    Just got a phone call from Telus telling me I am a loyal customer and they want to make sure and getting the best service for my money so I told them if you want to make sure I get the best service for the money don't charge the credit card fee so they hanged up @TELUSsupport

  • JudithBares Judith Mitchell, A grateful Canadian 🇨🇦 (@JudithBares) reported

    @BillRob06744883 @TELUS Unbelievable. I got the same email. I can't wait to ditch them for internet and tv, as soon as my contract is over. I already changed my phone service.

  • KristaS85030035 Krista (@KristaS85030035) reported

    Long time @TELUS customer charged $50 activation fee. Spent 2 hours on phone only to be hung up on. Tried to email and error message appeared. Terrible experience with @TELUSsupport today.

  • Hazzard_66 Hazzard (@Hazzard_66) reported

    Telus you’re a crock of **** for charging customers a fee for pre-authorization with credit. @TELUS

  • Anneennaya Anne (@Anneennaya) reported

    @TELUS are you hurting so bad financially that you now have charge an extra credit card fee? Really? #greed

  • canadagraphs Canadagraphs 🇺🇦 (@canadagraphs) reported

    I'll be honest. I take personal joy in seeing the entirety of @Telus user base shitting on them. I hope their entire company burns to the ground, and is pissed on while their employees beg for more money from customers they **** over. **** TELUS!

  • bcb490 Bev Bursey (@bcb490) reported from Massey Drive, Newfoundland and Labrador

    @yvonneparsley I would be calling Telus on him and my neighbors to cancel their service. His aggressiveness is totally unwarranted anywhere. I know he has a job to do and a living to make but not need to harass you

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    @WackyGaru @TELUS Well I’m already paying more for there service so I’m moving on.