Telus Outage Report in Cold Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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BÜHLER #68 🏒 #Oilers
(@Dueling_Cancer) reported
from
Cold Lake, Alberta
@DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.
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BÜHLER #68 🏒 #Oilers
(@Dueling_Cancer) reported
from
Cold Lake, Alberta
@melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Loves Music
(@MusicMan1730) reported
The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?
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Lisa Herbert 🦋🦋🦋
(@whodini76) reported
@LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?
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Calamity Jane
(@rachiojane) reported
Washer blew a fuse or the wiring is faulty & gotta call somebody to fix it. There were sparks & it smells like burnt plastic. Hope the repair guy is hot like that Telus tech guy was so I can fantasize about a real life porn scenario but act standoffish when I have to talk to him
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Roger Loves Music
(@MusicMan1730) reported
I just rec'd this msg from Telus Support @Telus @TelusSupport in DM like I am dumb: We're sorry to hear that you experience issues with your home internet WiFi MusicMan1730. Please try the troubleshooting steps at "Website" and test. I've reset my modem twice B4 that!
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Pat Compliance
(@faey06) reported
@TELUSsupport Still not getting ANY HELP WHATSOEVER!!! I called the number you gave and they could not assist - said they were not 'mobility'. Going back to rep(s) that 'tried' to assist earlier. I just need to access my TELUS Business Connect page.
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~insert promo details here~
(@kristadb1) reported
And, yes, this happened to me :D I had to work Christmas day (welcome to Telus Mobility, Merry Christmas! how can I help you), and also the really good Chinese restaurant near me opened for 4 hours for suppertime, so I called in my order and was able to snag food after work!
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Bruce Kohn
(@brucee76) reported
@Mintmobile @VancityReynolds @tomsguide Too bad it’s not available in 🇨🇦 Canada. Your home country. Autocratic legislation lobbied for by Telus/Bell/Rogers/Shaw keep true competition out.Not just in this but true media representation.
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Matt Dagley
(@mattdagley) reported
Telus is working like garbage. Can’t wait to switch.
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Fei He
(@FeiHe84810336) reported
@TELUSsupport Hi, I may have to bother you again. I have contacted Telus support hotline to create a new repair request of the pole 2 months ago. But there is no any feedback till now. Could you help to look into this? Thank you!
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Wandering_Grace
(@Andrea___Grace) reported
@Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!