Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/07/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Hey @TELUS the bad press only seems to be getting worse. You better stop this plan for credit card fees before it is too late

  • sprochester Ari (aka Susan) Rochester (@sprochester) reported

    @mynlcorner @koodo I'm with koodo and have had more calls dropping in the past few weeks, but not nearly what you're describing. There's only one Telus tower near you. I wonder if it's down?

  • SloshTheYeti Slosh The Yeti (@SloshTheYeti) reported

    @SuzeMorrison @TELUS Right now that cost burden is theortically distributed across everyone - including those who don't qualify for credit. Is there a particular solution outside of these two options you would rather see?

  • FraserValleyRD Fraser Valley Regional District (@FraserValleyRD) reported

    Telus completed repairs and restored cellular and landline service to affected communities at approximately 2:00 am Sunday morning.

  • jimcarrol1964 Jimcarrol1964 (@jimcarrol1964) reported

    @SalmanStays @TELUS If Telus decides to go through with this one and a half percent surcharge I might just end up switching carriers. I'm already paying a lot for my cell phone service and if Telus decides to do this it's only showing it's being greedy so

  • RunNorthernGirl Northern Girl 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@RunNorthernGirl) reported

    @TELUS Dig under the surface and you will find 5G contracts....tied to WEF. Take your lines off my property, I do not want your Telus service. The Canadian public deserves uncurrupt Health Care delivery. Conflicts of interest exist

  • TonyWallace416 Tony Wallace (@TonyWallace416) reported

    @TELUS The way things are going in Ontario I soon expect to see medical assistance in dying for the poor and disabled on DoorDash. cheaper than raising #ODSP

  • tacticszerozero Darth Errol (@tacticszerozero) reported

    @thegreatdandin0 Eh. Just making sure this stays alive. That’s too bad. It took them ages for my neighborhood to get Telus Fibre. When they upgraded, I ditched Delta Cable and went to Telus and never looked back. It’s been the most consistent internet I’d used and I’ve had Shaw as well.

  • dmaharajh10 The Dove (@dmaharajh10) reported

    @TELUSsupport I would like to keep this public because I'm not getting any new services from you and we in Canada are consistently amongst the highest mobile costs in the world. I've been with Telus for over 15 years and I've never had an ad-hoc increase like this without any justification.

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    Shocker. When @TELUS @TELUSsupport reached out from my tweet asked me to DM. They care so little about their customer just gave “sorry for inconvenience, have a nice day” answer. Without addressing anything. #awfulbusiness #telussucks #support