Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/15/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DonaldiMariette Mariette Donaldi (@DonaldiMariette) reported

    @VancityReynolds @Mintmobile @peternowak I asked him already! There's a certain ex-Rogers/ex-Telus CEO that could probably help on this! Canadians will support a Ryan Reynolds' company and we're tired of paying outrageous cell costs!

  • ShawnKing Shawn King (@ShawnKing) reported

    Here I am again - FOURTH Sunday in a row, wasting time dealing with the robots at @Telus. They are blaming my BANK for the three Telus withdrawals this month. They want to call me to “discuss the issue”. **** OFF. JUST FIX THE ISSUE.

  • OverPatriarchy OverPatriarchy 🌈☘️ 🇵🇸 (@OverPatriarchy) reported

    All I want for Christmas this year is for the Telcos to shut down the scam calls..@Bell @TELUS @Rogers #CRTC .. Why answer the phone anymore.. #copycatnumbers #USPhonebanks

  • Bethkem Michael Bethke (@Bethkem) reported

    @ssolyom I used the 1-833 number. 68 minutes got my wife and I appointment on the same day within a half-hour of each other. Treat the person nicely. Remember, this isn't Bell, Rogers, or Telus helpline.

  • brookekell GO TO THE YOUTUBE (@brookekell) reported

    @JuhstinFx I wish we got paid. I work for Telus but I’m remote so I don’t even think we’re required. Most people have said it’s like 12-18 hours of feeling like **** and then back to normal. My first two were Pfizer and booster is Moderna so we’ll see how it goes

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Happy dance!!! No longer plagued by that piece of **** @TELUS Optik TV. Gone!!!! Doing the Amazon Prime video with extra channels now. Cheaper and hopefully better signal. Also ditched Telus Internet. Nothing wrong with that but too high priced. Got better deal! Yay!

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    Oh good one, Telus - you can't fix this, we have no internet access & your tech is running our mobility data up with a FaceTime call. Just beautiful. Also sounds like you've been charging us for Fibre but not giving us Fibre, according to the tech. If that's the case, you'll be

  • chetanb197 Chetan Bhanushali (@chetanb197) reported

    @TELUSint I have not yet received my payment for October- November working for Telus international Ai community. Do you have any solution regarding this problem. Many mails and forms raise yet no reply.

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @StephanieOxygen @britboy77 Telus would be not so bad if they didn't screw us so hard on the prices. It's rediculous how much they charge.

  • hellodumbdum futureisbleek (@hellodumbdum) reported

    @TELUS DO NOT GET TELUS. IT HAS ONE OF THE WORST SERVICES AND CUSTOMER SERVICE.