Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/23/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustang80 Clint (@Rustang80) reported

    @elks @TELUS ****, I came to Canada to be 2-5?!

  • tery_green Tery Green (@tery_green) reported

    @trustednerd @TELUSsupport On behalf of TELUS, take your business elsewhere. No one wants to deal with you. And I said it before and I’ll say it again… It👏is👏not👏a👏service👏dog!!

  • kannibal25 Terry Thomas (@kannibal25) reported

    @darthvanderlaan @TELUS All telcos are like that though. I'd suggest contacting their customer retention or loyalty team to see what they can offer you.

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @Ruthnotabot @TELUS As an older person, you will remember that Telus continued to charge seniors $10 a month for a coloured handset well into the 90s. Talk to me after you've been paying their bills for a few years. Last month we went six days without service.

  • B54332458 B (@B54332458) reported

    @trustednerd @TELUSsupport @TELUS These problems are de minimis and best resolved amicably. You are not required to use this service. Your lawsuit will fail. At least send them a letter first and give them a chance to fix this.

  • Cthwilson1 Tom Wilson 🇨🇦 (not hockey player) (@Cthwilson1) reported

    @darthvanderlaan @TELUS Ask to be passed in to customer retention. They have much more leeway than the regular sales staff.

  • Jamsaysnobrunch Jam on Crumpet Supremacy 🍓 (@Jamsaysnobrunch) reported

    @trustednerd @TELUSsupport @TELUS Isn’t it fun when stupid things happen to stupid people

  • Snowchimp_Dev Darren | Snowchimp Interactive (@Snowchimp_Dev) reported

    @sblomkamp Our Telus internet has been pretty terrible lately, not sure what's going on. I was going to try upgrading my router to see if that helps.

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport When I call the support line, I am told the Manager is in a Meeting (every single time). They keep telling me they understand the problem and that it is frustrating... and yet no one can fix it. #telus #unprofessional #convincemetostay(2/3)

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport so how are you going to fix this? Contract signed on August 26th... It is October 4 and still nothing. I'm losing business and you don't seem to care. So unprofessional! #telus #customerservice #imreadytowalk (3/3)