Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/21/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • quarantinebeat 🔥The Airborne AuntyPha🔥@quarantinebeat@zeroes.ca (@quarantinebeat) reported

    @Northern_Health is this a telus service?

  • lberg1969 Linda B (@lberg1969) reported

    @CTVNews Telus is charging 1.5% if a customer pays their bill with a credit card. This was a new added fee, that started in 2022. More $ for the corporate giants.

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    And joke is, I been with @TELUS since they bought clearnet since 1996!! You’d THINK these mfs would treat their loyal clients well but nooooope! They find more and more ways to nickel & dime their customers… like that wack *** 1.5% credit card processing fee. HATE @TELUSsupport

  • moodyangela Synthetic Animals (@moodyangela) reported

    @Vickietorious Wtf Isn’t it also charged extra if you use a credit card? Or is that just Telus?

  • anthony126456 Will sookram (@anthony126456) reported

    TELUS customer service sucks!!!!!!! I cancelled my service and there is a refund. They are not sending it, called them but cannot get anyone and online service doesn’t help either!!!! NEVER Telus again!!!!

  • MacMcGregr Mac (@MacMcGregr) reported

    @TELUS @TELUSsupport I’ve been on hold for over an hour on your customer support line. Is there anyone there?! Also - at this point, calling it a customer support line seems a bit misleading, don’t you think? #telus #sos

  • rolypolyistaken Roly Poly (@rolypolyistaken) reported

    .@chatrmobile your company makes it so hard to pay for the service. I just want to give you my money. Why ? Should I go to @TELUS ?

  • CindyCavanagh2 Cindy Cavanagh (@CindyCavanagh2) reported

    @telus purposely muting & not answering calls for 2 weeks, @MLA_Danielle @shaw not legal! Neither is giving customer cost & changing. Me!

  • CarlosMccfilms Carlos Mcc (@CarlosMccfilms) reported

    @TELUS not sure how you've been getting away with charging people while they wait for their sim card to arrive. Found out today while waiting for my new sim card to arrive I was getting billed even though I can't even use any of my features or service.

  • _Rewhan Simply Having An Undertow Shitscram Lime (@_Rewhan) reported

    Yes, TELUS does this ALL the time. They're literally the worst for it, too.