Telus

Telus Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/28/2025 23:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrTibes mr.tibes (@MrTibes) reported

    @VancouverSun I hope you are able to reach someone from this country on their trouble-line. The last time, I waited for 2 hours and couldn’t understand what they were saying??? Perhaps we could “outsource” Telus to someone from Canada?

  • pmayvr Paul Antonioni (@pmayvr) reported

    @RobShaw_BC @TELUSHealth Several friends have told me how they use Telus Health and are happy to use a service that is based on prevetative treatment/care. Odd that the province, that can't even deliver emergency care, would be against this. Afraid that people might stay too healthy and not need the ER?

  • essssb_ Es (@essssb_) reported

    @TELUS @TELUSsupport has the absolute WORST customer service i’ve ever experienced in my life.

  • BenSkrewd Ben Skrewd (@BenSkrewd) reported

    I could call telus support again, but I don't have 2 hours to spend on hold with no solution from the other end ...

  • drewsbookreview drews book reviews (@drewsbookreview) reported

    @AnthonyLacavera @usher933 I doubt anyone can honestly define "true competitor" in any objective sense Yes we need more competition, really we only have 4 mobile providers (same number post merger) and only 2 ISP in any given market (same post merger) thats the issue Telus or shaw, rogers or shaw. Still 2

  • ChillAsHellYYJ Chilly As Hell YYJ (@ChillAsHellYYJ) reported

    @K_elly_B I get that it sucks; Telus should be the ones that are shamed for attempting to implement tiered healthcare. Semi/private clinics charges a fee is not new but it’s just huge profile than it was previously.

  • matthewlaird Matthew Laird (@matthewlaird) reported

    Telus Health: "We're confused why the province didn't consult with us first before shutting down our service which was violating the very clear law against our business model."

  • WildBil02184982 Wild Bill (@WildBil02184982) reported

    @ATSoos @TELUS @TELUSsupport I shut down telus 2 months ago. Go to superstore and talk to PC mobile. I am getting a really great deal for 30 bucks a month. Just sayin. I don't work for PC. I just hate telus

  • Terryg2017 Terry2017 (@Terryg2017) reported

    @AndreaWoo @adriandix BC’s negligence in managing the healthcare has resulted in many deaths due to no access to doctors, excessive waiting times for life saving treatments and procedures. Now they seek to prevent Telus from providing what they fail to do. How can Eby and Dix sleep at night ?

  • moodyangela Synthetic Animals (@moodyangela) reported

    @JonDurnin @richardzussman Telus poached a lot of GPs BCNDP refuses to fix the pay system for GPs We have more graduates than ever before, but we can’t retain doctors with this pay system They want to hire newcomers so they can keep wages low