Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/10/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @BobKingcma @TELUS @Telus never told me, I had to wonder why voicemail wasn’t working and research it. Imagine they’d have harder time flogging their fibre network if they revealed hidden service cuts or price hikes.

  • MerieSarge Meredith Sargent (@MerieSarge) reported

    @TELUS @TELUSsupport is it true that you are denying replacement phones under your “insurance coverage” for phones lost in the Lytton fire? On basis the customer is unable to return the damaged phone? REALLY? “Telus celebrates Pride month”. Are you proud of yourselves now?

  • DawnBritton13 I found the GOPs tiny little girl *****. (@DawnBritton13) reported

    @StuporManIsHere @missykender Also I got weird hang up calls one day Called the number back Guy who answered said he worked for Telus as a line worker No he hadn’t called me THAT SAME DAY FROM THAT SAME NUMBER FAKE CRS CALLS I knew immediately these calls were a scam They don’t want you to hang up and check.

  • muneer_bey Muneer Bey (@muneer_bey) reported

    @TELUS I have been lied from very first day joining Telus. Each new agent I speak with tell me that previous agent lied to you and did not know what they were doing. An agent suppose to be at my house between 11-1pm today it is almost 2pm where is he. HELP

  • adamundefined Adam Cox (@adamundefined) reported

    If you want to help a friend of mine who lost everything in the fires in Lytton, BC would you mind RT’ing my last tweet. It seems Telus is denying insurance coverage because she doesn’t have a damaged phone to return.

  • KaityMahrii Kaity (@KaityMahrii) reported

    @TELUS hey Telus why is my cell service randomly REALLY BAD this past week? I've never had issues with service from my home and now I have 1 or no bars!

  • scuba_jude Jude Groves (@scuba_jude) reported

    @parksie246 @TELUS @TELUSsupport When you stop paying your bill, but then it’s just to turn off the shoddy service.

  • BobKingcma Bob King (@BobKingcma) reported

    @StrategicThghts @TELUS What you didn’t say is how long it took to find out. For a communications company, Telus is really bad at communicating. Call them a communications equipment provider.

  • grizzyof3 grizzyof3 (@grizzyof3) reported

    @edmontonjournal @TELUS I keep seeing this damn story all over my feed as if it is taunting me. I don’t live in the middle of nowhere and can barely get 25mbps on a good day. Bad day I get nothing. I live 1.5km from a city of 68k. Better off if I lived in the middle of nowhere

  • MerieSarge Meredith Sargent (@MerieSarge) reported

    @TELUSsupport “welcome to our support channel. Burning questions?” YES why are Telus mobility customers being denied replacements if their phone GOT BURNT? Do better Telus