Telus outages and service status in Cold Lake, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Cold Lake, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta@TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.
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BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta@DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.
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Constance Van Horne (@cmvanhorne) reported from Cold Lake, AlbertaSpent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.
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BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta@melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dp (@Dpietro83) reported@JonFraserTF @TELUS They raised my internet bill brim $80 to $180 and were charging me for a product I wasn't even receiving. After arguing with loyalty for an hour they now call me every night when I ask them to stop. Horrid service
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TheFallGuy (@TheFallGuy450) reported@JonFraserTF @TELUS Telus is the worst.
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Warlok (@TheOnlyWarlok) reported@JonFraserTF @TELUS Years ago after cancelling TELUS cell phone service in the 90s, I had to chase Teleus for a year to get back money they owed me from charging after the fact. Several calls to several levels of help later, I eventually got them to send me a cheque. It seems they didn’t learn.
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JayFarms🚜 (@JayFarmsSK) reported@JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up
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Jonathan (@kingofvictoria) reported@JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.
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Brick$d (@lofiParlour) reported@JonFraserTF @TELUS @TELUSBusiness has charged me $220 to break my contract after 7 years and still haven’t cancelled my service or the fees. I haven’t been in my business space since April. I’m certainly going to reconsider my other business contract with them
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Rick Hewat (@kidrickhewat) reported@JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!
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Chris W J Roberts (@cwjroberts) reported@JonFraserTF @TELUS Entire family switched from mainline Telus a few months ago after three strikes of brutal customer service and outright deceptive practices. Used to be the best Canadian cellco by far. Fire the C-suite and board.
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Goosedog (@Piccoq333) reported@JonFraserTF @TELUS I was a 30 year customer and got the service you described . I was happy to leave. All the Cdn Cell phone companies are the same when it comes to acknowledging customer loyalty.
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Alex (@The_Alex_64) reported@MobileSyrup This is disgusting, @TELUS, and violates the @CRTCeng requirement to waive activation fees. As a customer, i am deeply disappointed in your disrespect to consumers. Do better.