Telus

Telus Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 01/28/2026 12:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spjanzen77 Fringe Minority Mama (@spjanzen77) reported

    @TELUSsupport First over 3 hours on phone with Telus because your modem breaks… no internet now until Friday afternoon for a tech…I need it for work..your service sucks…if Shaw can come sooner I will be switching providers.

  • yvr_ryan Ryan (@yvr_ryan) reported

    New phone comes tomorrow. I purchased a phone through Mobile Klinik, will use it for 6mos & upgrade. They sell/buy refurbished phones, great accessibility statement & owned by Telus, who provides service for youth leaving care, low-income fams, PWDs & seniors. Happy to support it

  • BCLakeLife BC Lake Life 🇨🇦/ 🇸🇻 (@BCLakeLife) reported

    @FidoSolutions No. That’s okay. I’ll reach out to a network that doesn’t crash an burn constantly. @TELUS

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    Is there a more frustrating customer service experience than trying to solve a billing issue with @TELUS?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @GrahamBlakeney Accidental roaming can sometimes happen when your device connects to the USA towers on the southern part of the island. We recommend turning off automatic network selection so your device only connects to TELUS towers and will prompt you if it wants to change.

  • PaulABelair1 Paul-Andre Belair (@PaulABelair1) reported

    @SaskTel Telus is unlimited data cap at 20gb and then slowed down for 75 a month and if you have multiple lines you save 15$ a month for each 1

  • LauraLeeblog Laura Lee (@LauraLeeblog) reported

    "Phone" issues like some #Telus employees "tried" telling him. I also was right partially about how his internet issues weren't his fault too. So...on #bratvibes ...I think @wolfe69err should be nice to me since i "only" put #money in his pocket like the good

  • ashleyellenryan Ashley Ryan (@ashleyellenryan) reported

    Anyone having reception/service issues with @TELUS ? I rarely have more than 1 bar of service no matter where I am, rarely able to make a phone call, to the point it’s getting concerning as I’m usually without service at all when I look at my phone @TELUSsupport online was 0 help

  • greecebaII Greeceball (@greecebaII) reported

    @MikmaqCanadian I said Telus and Shaw idiot. Your ‘research’ skills are hilarious. You google ‘media ownership in Canada’ and you think you struck gold because you found an image from 2014 that focuses on wireless and ISP. Im really sorry facts hurt your feelings so badly.

  • wealthbuildin15 wealthbuildingdad 🇨🇦 (@wealthbuildin15) reported

    @Brittonnorth @AdultingIsEasy And Telus has never even offered to buy me a drink before screwing me monthly.