Telus Outage Report in Cold Lake, Alberta

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

• 
  BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported 5 minutes ago from Cold Lake, Alberta

  @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

• 
  Constance Van Horne (@cmvanhorne) reported 19 minutes ago from Cold Lake, Alberta

  Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

• 
  Constance Van Horne (@cmvanhorne) reported 20 minutes ago from Cold Lake, Alberta

  @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

• 
  BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported 33 minutes ago from Cold Lake, Alberta

  @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Fougere (@WayneFougere) reported 5 minutes ago

  We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?

• 
  Kelly Is No One (@kellyIsSomeOne) reported 7 minutes ago

  @LandryLes @TELUS Nope, sorry...that's a huge problem. I've been laughed at before like that and got into a huge verbal altercation with the jerk. I'm sorry that happened Les, that's so rude & condescending.

• 
  Lance Leonard (@Fermitthakrog8) reported 8 minutes ago

  @LandryLes @TELUS Uh oh. I have them. Was going to cancel after the agreement ends anyway.

• 
  TELUS Support (@TELUSsupport) reported 8 minutes ago

  @Dylan18Janet You can check your invoices in your TELUS online account to see the exact changes and details. If there are errors, you can the dedicated team at 1-888-811-2323. Thank you.

• 
  imdv (@deepak26v) reported 11 minutes ago

  @TELUS Instead of posting about shows, it would be nicer to support customers by answering calls or helping via emails. I have been on 1hr long calls but no answer and app email show Tech problems. I have a billing problem.

• 
  Lisa Herbert 🦋🦋🦋 (@whodini76) reported 12 minutes ago

  @LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?

• 
  Blazewing ➡️ Fangs make everything better (@blazewing2010) reported 13 minutes ago

  You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS

• 
  Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓ (@rastasack) reported 13 minutes ago

  @annwmac They sit on the Wireless Board, shared with Rogers and Telus, and one honest outsider, they are Bell Heavy. Bell says to other two, we share our towers, roaming but the truth is, your other service won't work on the furthest distance so Bell can still brag they are best coverage

• 
  Samih (@samih0044) reported 13 minutes ago

  @TELUS And it will be a big frown for this Instagram social network

• 
  Wandering_Grace (@Andrea___Grace) reported 15 minutes ago

  @Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!