Telus Outage Report in Cold Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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BÜHLER #68 🏒 #Oilers
(@Dueling_Cancer) reported
from
Cold Lake, Alberta
@melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.
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BÜHLER #68 🏒 #Oilers
(@Dueling_Cancer) reported
from
Cold Lake, Alberta
@DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Rameez
(@rameez927) reported
@TELUSsupport I meant I am unable to reach Telus via customer support to cancel my service and hence reaching out here as a last resort
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seymour1238 🇨🇦
(@seymour1238) reported
@TELUS >>> Worst company in the universe <<<!!!
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Dr Paul Mackey
(@auscandoc) reported
@kootenaysdoc @DrDMPetersMD I’ve locumed in two clinics where they have been forced from one Telus product to another because Telus end of lifed their EMR. Disastrous. In fact I called Telus support and said “I certainly do hope you are recording this … and told them why”
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Lily
(@liliandajan) reported
Why tf do people even use Telus?!! They have the worst customer service
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Jason Pillay
(@itsjasonpillay) reported
@TELUS @TELUSsupport super unhappy with Telus today and the customer service
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Oriana
(@LilHurricaneo) reported
@mssinenomine oh no! I went a few months without one sort of recently and was cut off from my healthcare, peer support and mom. my mom had given me a phone to use and it was fine for yrs then all of a sudden she was getting huge bills. She refused to call telus and fix it so i couldnt use
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The Beardo🆒
(@TheBeardoTweets) reported
Naturally, the tech who came to hook up service today isn’t allowed to drill holes. Therefore, without paying for an electrician or Telus to re-wire the incoming connection to the basement, my only option is to run wires out of my pantry across the main floor of my house.
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Arif Himani
(@ArifHimani) reported
@TELUSsupport I opened an inquiry ticket with canada post they said they don't have any scan for the phone does it mean I was lied to by telus. Ridiculous!!! I was then better off at my previous service provider you guys are no different sorry to say but very upset
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Corebolt
(@Corebolt) reported
@KingstonLegacy Telus couldn't even figure out the number and was saying the sim was deactivated, that said, the damn thing is a max volume and a message came in and made me jump so I think it's still good. Police sounds like the best bet, I'll bring it to the station after work tomorrow.
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Andy Patrick
(@handyandydesign) reported
Had 3 internet outages in 3 weeks on @RogersHelps and an awful customer experience trying to find out the fix status. 2 out of 3 outages caused by @Bell digging up streets to lay cables. Thank god for @TELUS and their great mobile service, they've kept me working during all this!