Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/07/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • arpan_on_BC Arpan Parhar (@arpan_on_BC) reported

    Why is your service so consistently bad? Appalling. @TELUS @TELUSsupport

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @CBCNews Now we ALL get Rogers' fantabulous "customer service"? How does this not break monopoly rules? And before you go there, Telus is worse.

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.

  • Bgstony Barry ‘Big Ed’ Gibson (@Bgstony) reported

    @maxfawcett Never felt I ever had much choice. I guess in the past decade Telus has competed with Shaw for my cable. And of course there’s always satellite. But I never really considered this monopoly industry to be competitive to my benefit. Rogers owning Shaw doesn’t really change that.

  • biggregger Greg (@biggregger) reported

    @Rogers check this out, @telus lied me over promising me AirPods with purchasing a new iPhone 12 and now saying I can’t get them, want a new customer?

  • GaylinChev Gaylin Chev (@GaylinChev) reported

    @PatBulmer1 A few months before my mom died, she switched from Shaw back to Telus. She was 79 and had bad eyesight. She needed help to understand the new remote and where her channels were. Simple, right? Nope, their service dept were total jerks to her, more than once.

  • GaylinChev Gaylin Chev (@GaylinChev) reported

    @PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.

  • BrettCl52830843 Brett Clark (@BrettCl52830843) reported

    @DarrenMorin At least there is still some western Canadian options for us westerners. My experience with most central Canadian companies has been negative. I used Rogers several years ago and punted them due to bad customer service and their dismissive arrogance made me bail. Back to Telus

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @SrushtiGangdev Telus won't like that! They will be pushed down to number three if this deal is approved. Some have not yet realized this also applies to cable TV and home internet service. It does not apply to Corus Ent. and stations like CKNW. Not sure about Global TV.

  • biggregger Greg (@biggregger) reported

    @TELUSsupport @TELUS very POOR customer service being promised AirPods and now being told I will not get them and if I want to buy out of my own pocket I will get credit for two months worth or service This is horrible service and after 20 years as a customer, I’m done