Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/13/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BMatB Dr Ben Britton (@BMatB) reported

    @mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...

  • CenturyGum Century Gum (@CenturyGum) reported

    @CarttCa So now when you violate the YouTube terms of service your whole Telus home internet and mobile phone and city smart streetlights and healthcare system get banned along with your gmail and everything else? :P

  • wesdouglas Wes Douglas (@wesdouglas) reported

    @hales0104 @TELUS I’m having the exact same problem, but it started this morning. Did you find a resolution?

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @JoeisCranky @TELUSsupport @TELUS Mine was really slow last night.

  • _SilentNoise Steve-O (@_SilentNoise) reported

    This -40 weather sucks. Been so cold that our @TELUS LTE-based rural internet often comes to a standstill or is spotty at best, making loading a website or streaming a 360p video tough. Don't get me wrong, loving the service, but the cold's really messed with it the last few days

  • hannadelanie hanna (@hannadelanie) reported

    @TELUS ****** sucks 😤

  • SavageBean Dr. Julie (@SavageBean) reported

    @BMatB @mikamckinnon @DocDaoust Then yes, I for SURE recommend buying cell phone service from a Fido or Koodo instead of a Rogers, Bell, or Telus. Teksavvy contracted with Bell in my apartment building for internet service and (unprompted) LOWERED my rate while I was there

  • jennings4 Jordan Jennings (@jennings4) reported

    So #canucks game was on Pacific no blackout. I have centre ice but it's not on centre ice tonight. Literally get through 2 periods and now it's blacked out? Where's my game @TELUS @NHL

  • ernielittle ernie little (@ernielittle) reported

    Just got a call from Telus about my business cell, I use to be their customer until they would not drop the 2 dollar bill fee which they claimed was helping the environment, even though they were just pocketing the money.

  • itagakiKaede kaede • カエデ 🥀 Vtuber (@itagakiKaede) reported

    @AscartPrince I'm on that Shaw **** 😭😭😭 I want to switch to bell or telus