Telus

Telus Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/30/2026 04:35

March 30: Problems at Telus

Telus is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fuckitperc3000 mia (hot spiritual gf arc) (@fuckitperc3000) reported

    kinda sad only stores w outside exits are open at the mall because why ******** would i be going to the telus store.. i want to buy jeans and actually try them on 😐

  • Whitaker1Andrew Andrew Whitaker (@Whitaker1Andrew) reported

    Why does it cost Telus 45 dollars to reconnect internet and it is based on poor people. Why??? It is to get money and from poor people. That is called usury.

  • kmun ⛓ Kʀɪs ⛓ (@kmun) reported

    Talk about INSTANT regret moving our business away from Telus. Pals, the grass is not greener. Worst customer experience. @Bell should be ashamed, they sure wanted that 6 new device sale though… They messed everything up in the initial call then proceeded to blame it all on us.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Got woken up by phone call @TELUS before 7am! Morons! Claims to be figuring out the ****** Telus Optik TV signal - again! Says the tech who came out last Sunday and told us to buy our own wire to change back to hardwire instead of digital is full of ****.

  • fba_manno The Haitian Entrepreneur💰 (@fba_manno) reported

    Telus customer service over the phone <<<<<<<<<< Telus customer service in store

  • 69babygirl1969 pinkgirl (@69babygirl1969) reported

    Hey Ontarians. Is anybody else having issues calling or texting who have Telus?

  • abbydeveney ADev 🤞 (@abbydeveney) reported

    Total @TELUS @TELUSsupport fail as I try to buy a channel to watch #frenchopen2021 men's semis. And I get a spinning circle.

  • mhoye mhoye (@mhoye) reported

    If Canadians are less credulous than anyone else about nonsense vaccine conspiracies it's because Bell, Telus and Rogers are all such crap companies that there's no way we're getting 5G anything for free.

  • KeepTryna JustTrynaKeepUp (@KeepTryna) reported

    @TELUS convinced me to leave Shaw after almost 20 years. Worst mistake ever. You can take your equipment and your $1000 cancellation fee and jam it. While I wait on hold. Again. For a supervisor. Oh also you owe me two days vacation since I have no service

  • jordansmiths Jordan Smith (@jordansmiths) reported

    On hours 2.5 with @TELUSsupport Getting passed around like a hot potato. How do I justify paying for this!? I'm not getting paid like you to be on the phone #fail #telus #poorcustomerservice @TELUS