Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 12/25/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • teslainvernon teslainvernon (@teslainvernon) reported

    @ryr12r @TELUSsupport @TELUS Oh that sucks. 🙁

  • marcn Marc Novakowski (@marcn) reported

    @ryr12r @TELUSsupport @TELUS Wow, that sucks. I have never used it, but Staples has a business center with offices and wifi. Might be worth looking into...

  • aleksic Comrade 💎 ✋ (@aleksic) reported

    @JoelTeeling @TELUS In mt neighborhood it's the opposite. Shaw is down all the time and more expensive.

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    My @TELUS internet isn’t working (which isn’t uncommon) and when I call technical support, it’s closed. When I was with Shaw, they offered 24 support, not to mention, my service was rarely down. I regret ever switching my internet to TELUS.

  • gulzarnanda goldenboy (@gulzarnanda) reported

    @jkmnew twitter wasn’t working on the Telus network all day

  • c1aireify Claire (@c1aireify) reported

    Hi @TELUS thank you so much for disabling our optik account 2 weeks early before our move. It’s so nice to come home to a house with zero internet, zero cable, and no customer service to help us until the morning.

  • thecareyWo Carey (@thecareyWo) reported

    @deJager420 Mine was down too. It was a Telus issue !

  • jspackma Norma Jane (@jspackma) reported

    @PaulCha94025901 seems to be a telus issue.

  • mitchsbecray Mitch (@mitchsbecray) reported

    @itlooksreal It’s been broken on Wi-Fi all day but fine on cell signal. Like Telus home has blocked it or something

  • jkmnew jacob new (@jkmnew) reported

    @gulzarnanda I have both Telus internet at home and Public Mobile (on the Telus network) 😑