Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 04/26/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @DeetoriaDee You’d let a 7yr old ride from Mill Creek down Connors Hill up the Telus Hill and then down to 109st? Kids these days don’t have the awareness to take that trip, know where they are going, and are 100% competent & capable of doing it. We don’t have that in the Tik Tok age.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonwong_21 Jason Wong (@jasonwong_21) reported

    @TELUSsupport Didn’t help! I’m assuming it has to do with the Sasktel network being down, as I believe Telus uses Sasktel towers in the province.

  • aguyswife1 ATjude (@aguyswife1) reported

    @JpFair @SteveBuick2 @Ashantz6 Telus sold customer data to Dept of Health for 200,000.they’ve been tracking Canadians

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AntiVenom42420 I'm sorry to hear you're still having issues with your service and that you're considering leaving TELUS. The outage has been fixed already. Please let us know if the situation gets fixed with our colleagues from the technical support.

  • DKCKingston Doug (@DKCKingston) reported

    @RebelNewsOnline @SheilaGunnReid EST 2017-Canada China Business Council-Huawei was on the board of directors:They have already installed 5G equipment in Telus cell towers across Canada. Employment & Social Development CDA made Telus sign NDA regarding the extent of existing Huawei 5G network operations in CDA

  • Eddy_Elmer Eddy Elmer 🏳️‍🌈 (@Eddy_Elmer) reported

    @Endeavourist @sarahkirby_yung Has some redeeming features, but not enough, I think, to make up for the terrible massing. I'm looking at the whole, rather than the parts. The parts look nice, but the whole doesn't. This will join the other architectural weirdness on Georgia: Telus Garden, Post, Deloitte Summit

  • theteapixie 🌬 😷 covidisairborne ✨ inexorabiliTEA✨ (@theteapixie) reported

    @TheJenRollins I have Telus. Telus sucks. Intermittently, I can get a signal. The service north of Madeira Park is probably not worth the time of the “big 3” service providers. I appreciate your info. Thank you for sharing.

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.

  • pawprints1986 Laney 👩‍💻🥄🍊🇨🇦 (@pawprints1986) reported

    @RebelNewsOnline @SheilaGunnReid Comforting... Wonder if it trickles down to their smaller companies like koodo and public. Wonder if it matters for those who keep location off or they straight up pinged the nearest tower And why *only* telus? 🤔

  • rodmk74 Rod the sewer 🐀 (@rodmk74) reported

    @RebelNews_CA @SheilaGunnReid So we pay for telus service twice. Once for us and once against us.

  • CarmenYEG McCarmee (@CarmenYEG) reported

    @DustinMorris13 @TELUS Is that why I keep getting phone calls from Telus? Marketing? Several times a day (that I never answer)?