Telus

Telus Outage Report in Cold Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 02/28/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sanwins Sanwin (@sanwins) reported

    @ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?

  • BregmanPs PSBlaw (@BregmanPs) reported

    @knugent4118 @RosieBarton They will allow more US ownership of Canadian health care companies adopting the US corporate model of health care. The fight will be over virtual health care. Telus, Rexall other companies launching for profit service funded by taxpayers. This needs more attention

  • tyler_vtyler tyler v (@tyler_vtyler) reported

    @TELUSsupport Do you know the specific boundaries or location of this outage? When I type my address in the Telus Status page it says I don't have an outage however our internet is not working.

  • AlbertaJSG AB Justice & SolGen (@AlbertaJSG) reported

    Please be advised that, due to a technical issue, Stony Plain Courthouse is not able to accept calls from cellphones, but can still receive calls from landlines. Telus is currently working to resolve the issue. For now, please use a landline to contact the courthouse.

  • VancouverShawnG Shawn G (@VancouverShawnG) reported

    @TELUS I spend approx $1000 per month on Telus . Called 2 weeks ago to have some lines moved . No call back . Moved everything myself . Talk about bad service #telus #terribleservice #bell

  • BrendanPtolemy Brendan Ptolemy (@BrendanPtolemy) reported

    Wow @TELUS it’s 8pm on a Thursday and there’s nobody to help me…. App errors, Online errors, call in to speak to someone and you’ve all gone home. #Terrible

  • katydecoste caricature of an arts student (@katydecoste) reported

    i would like to - no longer have an apple phone - no longer be a telus customer - not spend too much money any advice appreciated tysm

  • mrs_the_monarch Alex & Arthur (@mrs_the_monarch) reported

    I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.

  • LarryThird Larry Third (@LarryThird) reported

    @koodo Anyone on Koodo, Public Mobile or Telus have made comments about issues for 3 days now

  • bacardiking16 Bacardi (@bacardiking16) reported

    @Koodo gotta say, never had an issue. Then today I discovered you have no customer service. Your online help isn't really help at all. In this day and age CS makes or breaks a company. If you didn't have Telus as your sugar daddy you wouldn't be around anymore🙃🖕