Telus outages and service status in Chilliwack, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Chilliwack, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Chilliwack, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chilliwack, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chilliwack, British Columbia
The most recent Telus outage reports came from the following cities: Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Chilliwack
|
Phone | 2 months ago |
|
Chilliwack
|
Phone | 3 months ago |
|
Chilliwack
|
TV | 3 months ago |
|
Agassiz
|
Phone | 3 months ago |
|
Chilliwack
|
TV | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Chilliwack, British Columbia
Latest outage, problems and issue reports in Chilliwack and nearby locations:
-
🌷𝕓.α.ώ.~ Ň.ᗴ.𝔼.🌷🇨🇦 (@BCBawnee) reported from Chilliwack, British Columbia@jaxsaid @MsYouDoYou I haven't had issues with Shaw. And the only reason why I went with them is because when I moved to the farm all Telus could offer us was internet 1 and satellite tv. Shaw gave us what Telus couldn't.
-
fitzy (@thefitzyshow) reported from Chilliwack, British Columbia@TELUS @TELUSsupport - in Chilliwack bc, phone is emergency only, when i dial 611 it says no network connected. network came back online for a few minutes... do i need to worry or is it just a tower issue? thx
-
Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@RTRGManageress I assume Telus but the moment I can pull that service from them it is very likely that they lose this business.
-
Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@TELUSsupport anyone else having a TV signal breaking up for Optik TV in Chilliwack or is this just a me problem? #telus
-
Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@smitty_mark And somehow the impression these companies give to their customers is we should be grateful for them allowing us to be their customer. #Telus
-
🌷𝕓ÃώŇ~ž𝒶𝔦🌷🇨🇦 (@BCBawnee) reported from Chilliwack, British Columbia@redsealsteamer @QuirkyGirl69 I'm a telus girl too. Contract ends in Oct, hoping by then @shaw will still have a good deal because I use them for my internet service and home phone as well.
-
Justin Cathcart (@JustinC99) reported from Chilliwack, British Columbia@smitty_mark @TELUSsupport Yes , it’s been terrible . Usually my @TELUS mobility has been great , but it’s been poor the past few weeks - lots of dropped calls , calls can’t go through , static , etc . Like it was 25 years ago
-
Mike Olson (@Mrolson74) reported from Chilliwack, British ColumbiaOK @TELUS I have to say that this is becoming old. I would love to watch the #WorldSeries2020 but I continue to get a choppy picture. Rebooting has not solved my problem and when the tech was here we thought the problem was solved. It is not. And this has been going on a week
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
TELUS Support (@TELUSsupport) reported@zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?
-
Mr Briggens (@mrbriggens) reported@Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.
-
Abhishek (@Abbieshake) reported@TELUS @TELUSsupport I’ve been a customer for over three years, and my home internet has been unavailable for two weeks despite repeatedly contacting support. This has been an extremely frustrating experience, and I cannot recommend TELUS based on the service I’ve received.
-
John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.
-
Bala Chandar (@chandar) reported@TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.
-
Marty (@FrancisMar86314) reported@kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬
-
Don Hoglund (@randomdh) reported@TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support
-
JF (@jayfl39) reported@mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!
-
Blacktop Cowboy (@Blacktop_Cowboy) reported@UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too
-
BirdDogsnDriftBoats (@OldCitori) reported@redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.