Telus

Telus Outage Report in Clearwater, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Clearwater, British Columbia 02/18/2026 02:00

February 18: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    Phone. So I spend a great deal of time on the phone again with someone who runs all these tests and it was so bad that the Telus speed test page wouldn’t even load.🙄 She told me to phone billing and get a credit cause I’m. Not getting the service I’m paying for.

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • typical_susan SusanT (@typical_susan) reported

    I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus

  • Verbikt Austin (@Verbikt) reported

    @MattyPlumz @TELUS For ****** real eh? It's some brutal service

  • Oliver_Trpcic OT (@Oliver_Trpcic) reported

    Hey @TELUS. Little confusing how you are doing customer service at your market mall location. 2 customers. 3 visible reps. Only one willing to help. The others just kept referring to the QR code at the front of the store and sitting at their computers. Jerrit S was helpful.

  • MrsShinski 🌤 (@MrsShinski) reported

    @DGRealist @TELUS @tamarataggart It's so bad today, not that it's ever good.

  • lkelaher lkelaher (@lkelaher) reported

    @Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • DreyDreydesigns Drey (@DreyDreydesigns) reported

    @TELUSsupport That’s correct. Everyday service provide by @TELUS drops off. Can you provide some explanation on why this happens?

  • marci_gee Marci Geisler (@marci_gee) reported

    Last summer @TELUS dug up every lawn on the street and left a mess for my parents to fix. Now I find out they've been swindled by a sales rep desperate to make good on this dumb expense. They signed a 3 year contract for services that have NOT ONCE worked since I've been here.

  • bajablastluver 🫀🪷rey🦋🪬 (@bajablastluver) reported

    TELUS GIVE ME MY MONEY YOU DUMB ***** IM A POOR PERSON YOU THINK YOU CAN JUST CHARGE ME $400 AND GET AWAAY WITH IT

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    I don't understand how my rural Telus mobile internet can go down for like 90 minutes but my smartphone also with Telus worked fine lol