Telus outages and service status in Clearwater, British Columbia

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 30 minutes ago from Clearwater, British Columbia

  Phone. So I spend a great deal of time on the phone again with someone who runs all these tests and it was so bad that the Telus speed test page wouldn’t even load.🙄 She told me to phone billing and get a credit cause I’m. Not getting the service I’m paying for.

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 31 minutes ago from Clearwater, British Columbia

  So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 39 minutes ago from Clearwater, British Columbia

  I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omni G (@OmniG7) reported 5 minutes ago

  @Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 7 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Canadian❤️ (@SoNaCanada) reported 11 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

• 
  Andrew Sair (@sair_andrew) reported 11 minutes ago

  @TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.

• 
  Emmanuel Richie (@emmanuel_r90) reported 11 minutes ago

  Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Mazi Patrick (@nachoxy) reported 14 minutes ago

  @TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport

• 
  Justin Lynn (@Justin_1304) reported 17 minutes ago

  @TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.

• 
  Nancee Droo (@NanceeDroo) reported 18 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 19 minutes ago

  @TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.

• 
  dapipi.imba (@DapipiImba) reported 25 minutes ago

  I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens