Telus

Telus Outage Report in Clearwater, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Clearwater, British Columbia 01/31/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    Phone. So I spend a great deal of time on the phone again with someone who runs all these tests and it was so bad that the Telus speed test page wouldn’t even load.🙄 She told me to phone billing and get a credit cause I’m. Not getting the service I’m paying for.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jessyroos jessyroos (@jessyroos) reported

    @mapleservo Look up prices and incentives from Telus and ask for the same deal or better. If they won’t match then say you’re not happy and you need to think about it for a couple days. They will often call back with a better deal. Or ask to speak to customer retention.

  • BlakeCousins Blake (@BlakeCousins) reported

    @shawnhawaii I count three (Bell, Rogers, Telus), but the point stands. Telecomm fees for service are built on the notion that because the country is spread thin, the urban pocket density "can't possibly make up for the infra expense to connect rural", even though money has been thrown at it.

  • queenshadows_ allie🍍 (@queenshadows_) reported

    @iSmixie wait telus has internet wtf? bell doesnt work in ur area?

  • DawnCMW SkariMari (@DawnCMW) reported

    @JanisIrwin Then there's healthcare. Where to even start? Are we going to have to pay Telus to see a doctor? Is there a recruitment plan? Is there a plan to rehab people after we've burnt them down? Is there a plan to get delayed care back on track?

  • iSlymee Slyme (@iSlymee) reported

    @bpierson35 @TELUSsupport Welcome to the pit, Brad. 7 year telus customer here and I requested 4+ weeks ago to have fibre installed and setup at my new construction home for when I move in. They told me my area was already completed and is ready to move. Move in day & tech shows up and tells me there is…

  • ThatsSewCarley Carley Graham (@ThatsSewCarley) reported

    Spent today waiting for a @TELUS tech that never showed up (like he said he would, in person, on Thursday), after I spent Sunday running Optik cable through my own home because he couldn't. How much of the actual job do I have to do before I get a staff discount? @TELUSsupport

  • babykief_ 𝙲𝚊𝚛𝚊𝚖𝚎𝚕𝚒𝚣𝚎𝚍 𝙶𝚒𝚗𝚐𝚎𝚛 ✿ (@babykief_) reported

    Oh cool thanks Telus for just telling me if I don’t come up with $200 by next week you’ll cut off our only phone line…. Like how ******** is that gonna happen 🥲

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Anyone else’s iPhone CONSTANTLY searching for and dropping the Rogers network after updating to 15.3.1? Mum updated hers, but she’s with Telus - no problem. I’ve essentially had a handheld, Wi-Fi only mini-computer since yesterday. Any tips @RogersHelps or @AppleSupport?

  • SkyboxWriter SkyboxWriter (@SkyboxWriter) reported

    Well it’s not quite the miracle of miracles but despite the water damage completely turning it off the modem turned itself back on again half an hour ago and is actually fully functioning! (But definitely still “hosed” (ZING!) ergo probably dead soon anyway so Telus is replacing)

  • ve7ncd Nick VE7NCD✌️ (@ve7ncd) reported

    @33dBm I’ll have to look into MOCN, but I know Rogers has started sharing agreements to roam on the Telus/Bell network in BC to fill some network holes. It’s apparently a hard hand-off (call gets dropped) when they switch on/off the roam.