Telus

Telus Outage Report in Clearwater, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Clearwater, British Columbia 01/29/2026 22:35

January 29: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

  • twotonetulip ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TuraEmanuela Dr. Emanuela Tura (@TuraEmanuela) reported

    @cbcnewsbc The BC govt allows Telus to charge ~$5000 yearly per patient to access family doctors. Why can I not charge a small fee to cover my overhead and start seeing patients now? Is the Health Act still valid in a state of emergency?

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    @IRPlawyer @TELUSsupport No sarcasm intended, but I feel your pain. Our Telus services noticeably declined after Fibre Optik was introduced in 2019. Quality of customer and technical support also declined. Yesterday, I lost Internet connectivity 10 times. /2

  • GoobenB Gooben Paul board (@GoobenB) reported

    @TELUSsupport Rebooting modem did not work , I've checked all devices the problem still happens, could Telus SmartSteering be an issue ?! its only wifi that gets effected not ethernet

  • FriesenBrendon Brendon Friesen (@FriesenBrendon) reported

    @CR9090JK Anyone in AB not having issues with Telus in the last three weeks? Service has been beyond terrible.

  • ricklawrence_bc RICK LAWRENCE (@ricklawrence_bc) reported

    @IRPlawyer @TELUSsupport Telus is good at sending a bill every month. Their service is spotty at best.

  • handymanSL Terry Spencer (@handymanSL) reported

    @imboblayton Everytime I time I call direct Energy regulated or @TELUS , always scare you with it maybe up to two hours waiting.. when really it’s 15-30 minutes. I asked why they say that, oh maybe you’ll hang up and try again tomorrow lol wow!

  • CassidyTowers Cassidy Towers (@CassidyTowers) reported

    @TELUS when are you open? I just tried calling to set up a service and your system says you are closed but not when you are open....Shaw is open....

  • nicolacourtney Nicola? (@nicolacourtney) reported

    I cleared my data and if this doesn't work, @TELUS owes me a new phone.

  • marc_leblanc2 Marc LeBlanc (@marc_leblanc2) reported

    @HaloSupport are game servers down? I’m having a hard time hitting them from my shiny new @TELUS fibre, but my @Shawhelp connection seems to work. Network peering issues? Which DNS names does Halo Infinite use? Thanks!!

  • Marie29081529 Marie (@Marie29081529) reported

    @TELUS Are you kidding me? Do you think we're stupid?