Telus outages and service status in Clearwater, British Columbia

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 10 minutes ago from Clearwater, British Columbia

  Phone. So I spend a great deal of time on the phone again with someone who runs all these tests and it was so bad that the Telus speed test page wouldn’t even load.🙄 She told me to phone billing and get a credit cause I’m. Not getting the service I’m paying for.

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 20 minutes ago from Clearwater, British Columbia

  So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

• 
  ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported 47 minutes ago from Clearwater, British Columbia

  I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CurlyZebra (@CurlyZebra77) reported 3 minutes ago

  @ravinispunk @TELUS Thank you for your help. I’ll have to check into this program, to see if it’s a decent speed and unlimited..since we have three disabled folks in the house and when you’re disabled you spend a lot of time at home using internet 😩

• 
  Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported 5 minutes ago

  @TELUS Just checked w Xfinity - I get 116 channels and recording along w fast internet. Better value than what I'm getting from @telus for being a loyal customer. if I dont hear back within the next 24 hrs with an acceptable solution, i'll cancel my service.

• 
  Bubba Love's Bubbles (@BrianWa51721128) reported 10 minutes ago

  @Blackbird3311 @TELUSsupport @TELUS Optic Service is pathetic. We're switching providers

• 
  Brett Stone (@BStoneBrief) reported 12 minutes ago

  @CanadianPro2 @MarkJCarney You can even technically use black water by transfering heat to sewage lines which would also facilitate district heating probably even more than the steam tunnels will in the downtown Telus building. But then that fosters bad bacteria.

• 
  Jasmine Kaur G (@jgarcha) reported 15 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Alex Stevens (@AlexSte49374492) reported 19 minutes ago

  @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

• 
  TELUS Support (@TELUSsupport) reported 21 minutes ago

  @MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?

• 
  Social Moi 🇨🇦🏳️‍🌈🏳️‍⚧️🐻‍❄️🍔🤣 (@Social_Moi) reported 22 minutes ago

  @jnbella @TELUS Yes, it's exhausting! Everytime my deal ends, I have to call and say I want to cancel, go through a long rigmarole with the agent until they offer me something decent.

• 
  TELUS Support (@TELUSsupport) reported 22 minutes ago

  @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

• 
  Ash Mishra (@ashwani_avgeek) reported 22 minutes ago

  Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.