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Telus

Telus Outage Report in Clearwater, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Clearwater, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Clearwater, British Columbia

Latest outage, problems and issue reports in Clearwater and nearby locations:

  • twotonetulip
    ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    Phone. So I spend a great deal of time on the phone again with someone who runs all these tests and it was so bad that the Telus speed test page wouldn’t even load.🙄 She told me to phone billing and get a credit cause I’m. Not getting the service I’m paying for.

  • twotonetulip
    ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my

  • twotonetulip
    ᏋᏝᏝᏋ 🇨🇦 (@twotonetulip) reported from Clearwater, British Columbia

    I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pscho_yeg
    peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • carolannbagan
    carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported

    i'm having intermitant internet problems thus afternoon @telus has to do something about this. it's annoying

  • Ravi_Selvarajan
    Ravi Selvarajan (@Ravi_Selvarajan) reported

    @TELUSsupport please help . Telus Internet not working in Silverado #yyc #calgary please reply @TELUSBusiness @TELUS

  • walian15
    Damian W (@walian15) reported

    @telus internet is down in NE Edmonton since 15:30

  • LoveAmuSystem
    Amu 🐝🐝 (Decolonize) (@LoveAmuSystem) reported

    @InukUnikorn Wonder if this is a province wide issue, in #yeg with Telus and internet has been acting up all day. Half the day internet hasn't been working.

  • ghippolt
    Gisela Hippolt (@ghippolt) reported

    @MapleAnglican @TELUS @TELUSsupport Same for me. I submitted an outage on its website.

  • AlyInTheHouse1
    🌙Aly✨ (@AlyInTheHouse1) reported

    @telus nothing is better than paying an arm and a leg for a phone that can’t even send text messages. Your service is so lacking it’s absolutely ridiculous.

  • ecurtisxx
    em (@ecurtisxx) reported

    @TELUSsupport Both Telus wifi and phone data are not working in Edmonton. For some reason can only use Twitter and FB Messenger on data, and nothing on wifi. Calls and texts won't go through.

  • Xcrimson64
    X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus!

  • Bee_In_YEG
    Just a bee (@Bee_In_YEG) reported

    No internet also mobile date down can only have limited access to Twitter by app waiting on the phone with @TELUSsupport for 20 minutes now still waiting @TELUS