Telus Outage Report in Clearwater, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Clearwater, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clearwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Clearwater, British Columbia
Latest outage, problems and issue reports in Clearwater and nearby locations:
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ᏋᏝᏝᏋ 🇨🇦
(@twotonetulip) reported
from
Clearwater, British Columbia
So @TELUS in May I tweeted about how wonderful the service I got was. And the service was great However the internet package that I upgraded too never seemed to increase my speed and infact our wifi is so bad that I can’t be alone in my house and play Spotify on my
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ᏋᏝᏝᏋ 🇨🇦
(@twotonetulip) reported
from
Clearwater, British Columbia
I know @Telus gets a bad rap a lot of the time but I gotta say on Tues I called and had the most helpful, well spoken & mannered man spend an hour on the phone with me trouble shooting and today I had an equally wonderful young man come to the house to replace my modem. Grateful
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Jason Pedlar
(@med8or) reported
@TELUS @TELUSsupport now charging a 1.5% credit card processing fee before the CRTC actually approves? The principle of it may be enough for me to cancel my 22 year account.
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Elendel19
(@Elendel19) reported
Wow so @TELUS net income last quarter rose by 39.7% and now I’m getting a notice that they need to start charging a service fee for credit card payments?? 150 million in profit per month isn’t good enough @TELUSsupport ?? Jesus Christ
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LovingMyLife
(@CuriousJEH) reported
Anyone out on Twitter world have a suggestion to get the attention of @TELUS or @TELUSsupport? I can’t get a response from them and I need HELP!
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☕️🍷Last Name, First Name 🚴🏼♂️⛳️
(@IcemanYVR) reported
@chrisonhismac @TELUS @TELUSsupport The only problem with this is whomever you switch to will be doing the exact same thing.
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Glenna Cross
(@gacross) reported
@ianhanomansing I sure hope not! As a decades-long Telus customer, this really annoys me!
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Bryan Flynn
(@24Flynn) reported
@TELUSsupport @TELUS called in to customer support, told wait time could be up to 20 mins… it’s been 1 hour 10 mins now, are you out of staff too? Are you going to use people shortage and Covid as excuse too?
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Karen
(@ksavvy31) reported
Am I reading this @TELUS email correctly. They are now charging 1.5% if you pay by pre-auth credit card. so for me that will be about $3.25/mth on top of all my services That are already outrageous. Um, what a ****** business plan. Def. Not pro customer service!! #telus #nope
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Chris Ricketson
(@MR_RICKETSON) reported
Anyone else find @TELUS 5G network sucks!? #orisitjustme #5G