Telus

Telus Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 03/14/2025 05:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CCooke12345 Chris Cooke (@CCooke12345) reported

    @RuckingNMauling @TELUS I did enjoy the timing of my issues and that particular quote

  • JennaTweets Jenna (@JennaTweets) reported

    I had really hoped that the pandemic would bring an end to door to door sales, but no, there’s @telus, once again trying to talk to me about my internet service.

  • Dharani24440605 Dharani Kumar (@Dharani24440605) reported

    @PurolatorHelp Thats more worst on the part. Without delivering to me your people are saying delivered and Telus is not ready to investigate about the delivery. But as a customer i have to suffer on all ends.

  • protagonist_of Deacon Blues (@protagonist_of) reported

    TELUS World of Science is a stupid ******* name. It's Science World! Everyone knows it's just Science World!

  • LegendPublic Public Legend (@LegendPublic) reported

    @TELUS Why are your Customer Service Representatives trained to ask for PIN numbers to validate customers??!? That’s like a bank asking for my ATM PIN - it should be private and you should be more careful with sensitive information.

  • coachmike66 not that coachmike (@coachmike66) reported

    @TELUSsupport Page won’t load. That’s how bad by @telus internet service is these days. :(

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    No matter how I try to solve the problem, if I am not encrypting traffic and it goes through either the Telus ADSL or LTE network in McBride, BC, then anything that's not ICMP or in a VPN seems to be either dropped or shaped into a black hole. Thanks in advance for any help.

  • HenningVision Henning Riebe (@HenningVision) reported

    @TELUSsupport my router says Telus fibre DHCP not working. No Internet for an hour now. Restarted everything + ONT, no worky

  • drogynousdaisy 🌼Daisy Clark🍑 (@drogynousdaisy) reported

    Do yourselves a favour and never get Shaw internet. We only had to cause there wasn’t enough Telus receptors or something along those lines but **** SHAW AND THEIR **** INTERNET🖕🏻🖕🏻🖕🏻

  • adamkelly111111 Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security