Telus

Telus Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cold Lake, Alberta 05/04/2025 01:25

May 04: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • balaneski 🇨🇦 Joe Balaneski 🇺🇦 (@balaneski) reported

    @blbourassa Haven't had a single outrage or issue since switching to @TELUS

  • MarahFA MarahFA ✨🇺🇦 (@MarahFA) reported

    So when I got my phone I was told the battery life is amazing. I had issues day 1, called the store and the rep told me it's normal. I spoke to telus, they told me it isn't. I kept the phone, and holy crap the battery is horrible.

  • alluringstorms alluringstorms 🇨🇦 (@alluringstorms) reported

    @Erin_Kwx @charliemizza Wtf?! I mean i'm on a family plan with my mom (TELUS) and it's 40GB of data. I think it's being paid at like 140 USD per month but only if we use those 40GB of data each month (180 CAD).

  • AssadFarrukh FORESHADOW (@AssadFarrukh) reported

    @TELUS how long does it take you peeps to send one damn phone to your consumer it been more than 10 days

  • Soni90918365 Soni (@Soni90918365) reported

    recharge. Is anyone in you company who can solve your company network problems and hold your customers. if yes then solve my problem i done international recharge and trying to select the local network like Rogers and Telus but message shows not able to connect try later showing

  • Saqrilege Saqib Bhatti (@Saqrilege) reported

    **** you Telus

  • priddis1 Rick Scott (@priddis1) reported

    @nateglubish @ABmunis Too bad MD of Foothills bureaucracy does not agree. They cancelled 2 internet towers last year. One from TELUS and 1 from Explornet.

  • ryomenari nari (@ryomenari) reported

    @Vin1ciusRocha @oi_oficial thanks @TELUS for having a bad wifi booster, my jitter sucks and I canT PLAY NO MATTER WHAT I DO

  • blbourassa Brenda❤️⚾️ MMXXII (@blbourassa) reported

    @balaneski @TELUS Shouldn’t have to switch providers to the service I’m paying for, but appears it may be inevitable

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported

    Is anyone else having issues with #TELUS internet going in and out? #yyc @TELUSsupport