Telus outages and service status in Coteau-du-Lac, Quebec

Problems in the last 24 hours in Coteau-du-Lac, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coteau-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Coteau-du-Lac, Quebec

Latest outage, problems and issue reports in Coteau-du-Lac and nearby locations:

• 
  Kevin Ilaqua (@kevinilaqua) reported 46 minutes ago from Vaudreuil-Dorion, Quebec

  @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported 13 minutes ago

  @TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.

• 
  Dan D'Alessandro (@ddalessandro) reported 13 minutes ago

  @telus getting worse and worse. Impossible to reach a customer rsp. Only want to direct me to my text, do it myself. I need their help and can’t reach them.

• 
  Pepperfly (@Pepperfly228975) reported 13 minutes ago

  So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.

• 
  Scammer Defence (@ScammerDefence) reported 13 minutes ago

  @Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.

• 
  heiba9866 (@heiba986627073) reported 15 minutes ago

  @trevor388569409 @Andrew_Sully @WestJet They can't even price a plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

• 
  Yojenkz (@JYojenkz) reported 17 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  JPG (@JPGonVI) reported 17 minutes ago

  @MizzzAlia Holy ****, you guys want telus to buy vancovuer a soccer team, buy them a pool… I can’t wait for my telus bills to skyrocket because you guys want **** you can’t afford

• 
  Jim Kearley (@JimKearley) reported 23 minutes ago

  @SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.

• 
  Diamond Hands (@4DiamondHands) reported 25 minutes ago

  @TELUS can you please put out updates for those affected in northern bc by the internet outage?

• 
  heiba9866 (@heiba986627073) reported 27 minutes ago

  @markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all