Telus outages and service status in County of Two Hills No. 21, Alberta

Problems in the last 24 hours in County of Two Hills No. 21, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in County of Two Hills No. 21, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Telus Issues Reports Near County of Two Hills No. 21, Alberta

Latest outage, problems and issue reports in County of Two Hills No. 21 and nearby locations:

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  Karlene Yakemchuk, PAg, CCA (@KarlOesch) reported 13 minutes ago from County of Two Hills No. 21, Alberta

  @GarilynMMorris @TELUS Yup… and for the monthly bill I dont have cell service to make a call from our farm, or our house - unless on wifi to make a wifi call. Downright pathetic.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Ryan's Johnson. 🚧 Lets rebuild this culture! 🚧 (@Jhammy51) reported 5 minutes ago

  Switching to telus **** Roger's man @Rogers @TELUS

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  bijboutique (@bijboutique1) reported 11 minutes ago

  @TELUSsupport @TELUS how much more do we have to pay to have cable that actually works when we want to use it? Stuff your fiber. After you ripped up My property and have REFUSED to fix it I will NEVER GET YOUR FIBER. But I will Be suing your contractors.

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  bijboutique (@bijboutique1) reported 12 minutes ago

  @TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!

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  Canadian fan (@fan_canadian97) reported 15 minutes ago

  @BluelineBardown @Rogers Telus is terrible

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  Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported 16 minutes ago

  @GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.

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  Eric Von Schäfer (@schafer_von) reported 16 minutes ago

  @BluelineBardown @Rogers Already had swapped to Telus because I can't ******* stand Shaw->Rogers tech support when their internet breaks because their service quality is horrible.

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  Britt Filion (Kennedy) (@brittkennedyWX) reported 19 minutes ago

  Has anyone’s data not been working with Telus lately? We switched back from Virgin because virgin was garbage, and now I’m having issues with Telus again. 🙄

• 
  Toronto Crime Watch (@CrimewatchTO) reported 26 minutes ago

  Halton Police Charge Man in Alleged Rogers, Bell and Telus 'Fake Agent' Scam A 42-year-old man is facing multiple charges after Halton Regional Police say they uncovered a "fake agent" fraud scheme involving stolen electronic devices valued at more than $36,000. According to the Halton Regional Police Service, the investigation began earlier this month after officers were alerted to several suspicious packages being shipped to a post office box in Milton. Police say the scam involved fraudsters posing as representatives of major telecommunications companies, including Rogers, Bell and Telus. Victims were allegedly convinced to order new smartphones or other electronic devices through their existing wireless accounts after being falsely told the products would be provided free of charge. Once the devices were delivered, investigators allege the victims were contacted again and told there had been an error with the order. They were then instructed to return the devices to a post office box controlled by the suspects. Police say the electronics were ultimately shipped overseas and sold for profit. Members of the Halton Regional Police Financial Crimes Unit conducted surveillance on the post office box and arrested a suspect on July 9 while he was allegedly collecting the fraudulent packages. Adnan Asghar,42, of Milton has been charged with: -Fraud Over $5,000 -Possession of Property Obtained by Crime Over $5,000 -Laundering Proceeds of Crime Investigators allege Asghar was found in possession of 22 electronic devices, including iPhones, iPads and Samsung Galaxy smartphones, with a combined value exceeding $36,000.

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 27 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  Alan Cross 🇨🇦 (@alancross) reported 27 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT: