Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 03/17/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mjhutch Mike (@mjhutch) reported

    @CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.

  • CheeseMaster_Pr The Cheese Master (@CheeseMaster_Pr) reported

    @waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.

  • downhomesunset Christine Dix (@downhomesunset) reported

    @acrosspoem2 @Crackmacs Telus also owns semi private health care clinics that are forcing poor people out!

  • timothyvh Tim (@timothyvh) reported

    @s_guilbeault Canadians pay some of the highest rates for cell data and Internet (from Bell, Telus, etc), whereas the "internet giants" are valued by Canadians. Want proof? Just look at younger Canadians who have never had cable.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @koodo if Telus has a 5G network, and they're your parent company, why don't you?

  • sharon_crawford Sharon (@sharon_crawford) reported

    So in light of terrible customer service from @TELUS I will not have internet for over 1 month ... so catch y’all on the flip side

  • JrdNR Raymond 🇨🇦 (@JrdNR) reported

    Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.

  • scottlee93 Scott Lee (@scottlee93) reported

    @tobiicheung My internet provider is also Telus and I gotta say, it's not the best 😒 Also, the internet routers that they give you is pretty bad - upgrading it will probably boost your wifi significantly

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • JRI_Media James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.