Telus Outage Report in Cranbrook, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• Unity Marguerite (@unitymarguerite) reported 25 minutes ago from Kimberley, British Columbia

  Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Salin Sarin (@SalinSarin) reported 6 minutes ago

  @TELUS Purchased 2 samsung phones. Did not get the Buds+. Acc# 37673967. Can you please help get these??

• Patty (@Neverpatsy) reported 7 minutes ago

  @RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.

• Geoff (@jetsetchan) reported 8 minutes ago

  @TELUSsupport @KBottom2 Hello Telus, we’re back to constant pixelated tv and service interruptions in our area too, many times in the past few years but never as bad as the past two days. Can we get a phone number to call without waiting this morning? We’ve had about a dozen service visits to the house.

• Dumb But Hot (@2fast2funerals) reported 9 minutes ago

  @StayGoulden Rogers is awful. Impossible customer service, and the service is mediocre for the prices you pay. I worked for bell... they’ll **** you. Go with Telus

• dave316 (@dave316) reported 11 minutes ago

  Day 6 at least of no phone service from @TELUS. Tech here Thursday but didn't finish the job. Hasn't been back. DM to @TELUSsupport 24 hours ago. No response. Horrible service. 2 no shows from appointments they scheduled Fri&Sat.

• Kruti Sutaria (@KrutiSutaria) reported 11 minutes ago

  This is because of you @TELUS @telusmobility I should cancel both my offices and my home services. You understand my time is valuable all right.

• FCFYield (@FCFYield) reported 13 minutes ago

  @kevin__177 @nachkari Both Telus International and Telus Health will end up being two high quality growth Canadian listed companies. The Canadian equity market is terrible. Cdn investors will be all over these listings

• Kevin Sidebottom (@KBottom2) reported 18 minutes ago

  @TELUS I spend over $500/month on Telus services and can’t get reliable internet coverage. Many in our neighbourhood have the same complaint. Maybe it’s time to go to Bell.

• Mohamed Asni (@AsniMohamed) reported 19 minutes ago

  @KloepperJ @Bell @TELUS Not even an existing customer, just trying to transfer my number and they couldn't do that. Just signed up for their internet. Cancelling it after 1 day because of the horrible customer service. Don't know how you lasted 10 years.

• CGouef (@CGouef) reported 19 minutes ago

  @GinaSock @SAndersonshpk We all are, @GinaSock. We all are. I'm hoping that I can improve the online experience for my students that they *want* to log in and partake in each lesson. As for the lack of internet, that is a real problem and Telus and Shaw must step up to help these families.