Telus outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Unity Marguerite (@unitymarguerite) reported 50 minutes ago from Kimberley, British Columbia

  Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 3 minutes ago

  @TELUS @mmabrey1 We finally checked with our neighbours, whose TELUS service is working perfectly. When we brought this up to your team on our latest call—which we have now been stuck on for over an hour—the story suddenly changed. Now we’re being told there hasn't been a disruption in our area.

• 
  Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported 7 minutes ago

  @ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.

• 
  TakeAstan (@TakeAstanned) reported 7 minutes ago

  @mike00617140414 @VoteCanadaCom Telus from the top down is being infiltrated by these retards.

• 
  justistruth (@justistruth) reported 7 minutes ago

  Telus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.

• 
  f u (@v38128) reported 14 minutes ago

  @ATurneer54354 @elevatereport @unfilteredwkels U are delusional. Go argue with the telus ai chatbot and beg to meet with a higher up over $3. Ur not important u sound poor and your clearly stupid

• 
  ICE CANADA (@BenDaws22753025) reported 15 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  Vancitybobby (@vancitybobby) reported 16 minutes ago

  @VoteCanadaCom I'm counting down the days my Telus home contract is done.

• 
  TELUS (@TELUS) reported 19 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Del (@FullScopeWelds) reported 24 minutes ago

  @BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 25 minutes ago

  @TELUS It's now late Friday afternoon. I still don't have a landline. Since the guy who showed up yesterday, who didn't repair the problem, no one has even contacted me. The cable in the alley is still hanging down where it fell. How much more of MY TIME are you going to waste?