Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 03/10/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ColmerAlisa AlisavandenBiggelaar (@ColmerAlisa) reported

    @TELUSsupport Sorry just saw this…so we are extremely frustrated with telus, between our mobile and home services we are now paying almost $500 a month for a service that constantly goes down…

  • kevinodotnet Kevin (@kevinodotnet) reported

    Please join me today in turning the screws, slightly, on Bell, Rogers, or Telus. Leave the independents alone. I just called Bell, my current ISP, and mentioned how their competitor has a faster service for the same price if I switch. I now have that faster service, same $.

  • teslainvernon teslainvernon (@teslainvernon) reported

    @DeadpoolHarryP at the moment it appears to use TELUS' network but I'm fairly sure it used to be Rogers in the past.

  • EngineerLiang Xu Liang Li (@EngineerLiang) reported

    @TELUS @HockeyCanada We support you! #CheerForGood @HockeyCanada

  • crewcred Don (@crewcred) reported

    @TELUS @TELUSsupport Your internet is absolutely trash. Can't watch TV on optik or use internet. So tired of it, time to switch to Shaw. I don't know how you can't get it right after sending different techs to fix it.

  • rmmtenterprises Ralph (@rmmtenterprises) reported

    @AlbertBouchal @ArcticBasecamp Well 1930 we had snow in white rock bc. In Calgary we had 2 weeks of cold temps end Jan to Feb. Telus paid us to stay home early 2000. Your solar green power stuff not working while it's cold solar panels covered in snow.

  • KenneaPaul PK (@KenneaPaul) reported

    @WhistlerBlckcmb @TELUS Open Chick Peak, open Raven, open some options for us to eat on the mountain! Your reservation system for VERY limited tables is ridiculous. You’ve closed steeps, closed lower roundhouse, closed chick pea, closed Raven you are killing our reputation with horrific service.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.

  • VeryScott Scott Troudt (@VeryScott) reported

    So, @TELUS has been incorrectly billing me since I switched back from @RogersHelps. Calling in has not helped, as the reps are clueless. Tried escalating on their website and they have disabled that option due to Boxing Week sales. WHAT? TELUS has really gone down hill-and fast!

  • JeffMcNeil04 Jeff McNeil (@JeffMcNeil04) reported

    All I want for NYE is the service I once had. To be able to have a telephone call again without drop calls and lost audio. Maybe the CRTC complaints will help get @TELUS to resolve the issue me and many others have in the Cape Breton CBRM area.