Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 03/19/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Questrade Questrade (@Questrade) reported

    @harmless_exe There seems to be a localized issue for Telus internet customers in BC. A current workaround would be to access our trading platforms using mobile web, or through a mobile hotspot. Feel free to reach out to our customer service team for additional support if needed.

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.

  • HaseebJutt_ ᕼᗩᕼᗩᔕEEᗷ ᗩᕼᗰᗩᗪ (@HaseebJutt_) reported

    Hey @TELUSsupport, gimme a reason why should I stay with @TELUS when the competition is offering 15 more GBs on 5G network for the same price. CSR couldn’t care less about losing a customer! Thx

  • AllanWebster14 Allan Webster (@AllanWebster14) reported

    @canmd1971 @ickiestvicki Not all patients have adequate internet connections or devices for video conferencing. Is Doug getting 'help' from companies like Telus Health?

  • robb_35mm Robb 35mm (@robb_35mm) reported

    Hey @TELUS @TELUSsupport why is ping from BC to gaming services suddenly so bad? Used to be 80ms to Hoyoverse (Genshin) servers and now it’s a solid 180ms for the last 2 days. Unusable.

  • lala98906985 lala (@lala98906985) reported

    @TELUS 2 hours later, still on hold… worst company I’ve ever dealt with!

  • Questrade Questrade (@Questrade) reported

    @FirasM Hello Firas, we checked with our team and this seems to be a localized issue for Telus internet customers within British Columbia. A current workaround would be to access our trading platforms using mobile web, or through a mobile hotspot.

  • AllenRaph Allen (@AllenRaph) reported

    @CaptainGeko @JamesKerwin Just not sure why Western Canadian ISP are suddenly having problems connecting to PWI servers since Thursdays patch. (Telus, Bell, or Shaw) are 3 very large ones with significant backbone reach throughout US with subsidiaries.

  • Melkorka12 ✊ 🇺🇦 #Ukrainian #Cree #Canadian (@Melkorka12) reported

    @edwards_iam @TELUS @ShawInfo You like it? Good service?

  • DKCKingston Doug (@DKCKingston) reported

    @rexglacer Huawei is a board member of the Canada China Business Council since 2017 - Charest is never ever going to cancel them -or how many Billions are we going to have to pay if they do? lawsuits etc - there in the CBC as well as TELUS