Telus

Telus Outage Report in Cranbrook, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 02/28/2026 17:20

February 28: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BaillieIan Ian Baillie (@BaillieIan) reported

    Hey @telus if I stop paying my @masconcable will you call us? We need to get a hold of you- but we call and call and then it rings and someone never answers the phone. Its the worst system ever.

  • rooftophyub Lys 🍀 (@rooftophyub) reported

    talking to a telus customer service rep and they're over here just eating lmaoooo bring back your filipino call center reps pls

  • JoshArbess Josh Arbess יהושע בן-אליעזר (@JoshArbess) reported

    @rcarrick Quite the opposite with @TELUS. Never been on hold for more than 10 minutes before reaching an agent.

  • adilaliyev Adil Aliyev (@adilaliyev) reported

    @TELUS I understand your employee have their KPIs, I know you try to make more money, but it is really annoying everytime to get advertising. Today you called then I said not interested in TV, then your people knocked my door to offer TV service. 1/2

  • fredoskemp fredo (@fredoskemp) reported

    grown *** man gon drive by n say telus sucks ***** as I get out the work whip??? It’s literally 9 am

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @TELUSsupport How do I reach the Telus ADT customer service team? Is there an email address? Have tried calling and left my number, but nobody has called me back. It's been 4 days.

  • mcmillan Rob (@mcmillan) reported

    @snarfmason I grabbed the Telus boosters which is their budget mesh. Helped a bit, but I was having some issues with my client adapter, so figured I'd go for the drop since it was only ~$200 to install. I would have been happy with consistent 300! Mine was sometimes 50 with random dc's.

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    Well, a service call with @TELUS was painless. Maybe cuz it was something they wanted to change.

  • nougatjesus Nougat "Bonjour/Hi" Christ (@nougatjesus) reported

    @nationalpost @TELUS .@TELUS sucks. And how bad do you have to be to use the National Poo for advertising? Telus bad it would seem.

  • TG87721686 TG (@TG87721686) reported

    @TELUSsupport @Patrick87827040 That is ridiculous- I am a broker and my team needs the info live - we pay Telus for cable and specifically the news channels on several devices- why wouldn’t we just cancel our 2500$ a month we pay Telus and stream CNBC live … hmmm now that I think about it 👋 so long Telus