Telus outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Unity Marguerite (@unitymarguerite) reported 52 minutes ago from Kimberley, British Columbia

  Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 1 minute ago

  Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

• 
  TELUS Support (@TELUSsupport) reported 2 minutes ago

  @milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.

• 
  TWG (@TWG2003) reported 4 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport As soon as I hear their voice I hang up - I can’t be the only one / they must be losing business

• 
  rubbertrout (@rubbertrout_) reported 4 minutes ago

  The sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed

• 
  Hungry (@Hungryj0fb) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Telus doesn’t give one ****.

• 
  Right Winged CDN (@DKNExCDN) reported 11 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.

• 
  Gabriele Polidori (@OSX_rulez) reported 15 minutes ago

  Hello @haveibeenpwned do you already have data from Telus Digital breach? Incident was identified on November 2025, now they're alerting their users. #privacy #databreach

• 
  Upside🇨🇦 (@FindyourUpside) reported 20 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.

• 
  Onlyamonkey (@onlyamonkee) reported 21 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Not to mention it’s not even about your phone most of the time. It’s trying to sell you cameras or some other product. I called support one time and I legit heard hens in the background of the call. Was unprofessional as ****

• 
  Cornerstone Marketing Inc. (@CS_MarketingInc) reported 22 minutes ago

  @gallomimia @cdntradegrljenn Owned by Telus - so same network