Telus Outage Report in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Unity Marguerite (@unitymarguerite) reported 4 minutes ago from Kimberley, British Columbia

  Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  50s Male in North Zone with Comorbidities (@patmccombe) reported 6 minutes ago

  @shandro @AHS_media I thought you hated family doctors there Big Red. Aren't people supposed to use TELUS Babylon for these sorts of issues? I was watching you deal with the reporters today - you still need to work on the anger. People who are just doing their jobs you know. @Albertadoctors

• 
  Barb (@forgottensoul8) reported 8 minutes ago

  @SamParton I hate Telus. Absolutely the worst customer service ever! They do not deserve your business. Dump them

• 
  Gardo Taurus (@GardoTaurus) reported 10 minutes ago

  @TELUS Wish you covered more areas around 100 Mile House, BC. Been putting in requests for what seems to be forever now :(. Tons of customer would jump ship from Shaw.

• 
  Dagger1977 (@dagger1977) reported 13 minutes ago

  @leftcoastxpress @TELUS Check out Telus plans. I got 10gb plan with them and am always way under. Telus is also pretty good at negotiating bills down even if it’s your fault.

• 
  Samantha Parton (@SamParton) reported 14 minutes ago

  I desperately need a new phone & in my attempts to get one I have spent at least 4 hours on hold wi/Telus in the past week. Have yet to get any actual help (can’t order it online, for various reasons). Maybe it’s not a new phone but a new service provider I need

• 
  Michael Diana (@michaeIdiana) reported 14 minutes ago

  @JDylanBurke I imagine they would look something like the Telus logo slapped on Canada’s World Jr helmets. If that’s the case, not terrible

• 
  Jeff Vass (@jeffvass) reported 15 minutes ago

  @TELUSsupport my services went down last Wednesday, I had 3 reps over the phone troubleshoot to no avail. Tech came Friday and sort of fixed the issue but have been getting the run around from @TELUS since. Is there someone who can escalate

• 
  Chelsea Butler (@chelseaabutler) reported 15 minutes ago

  Wows @TELUS I am blown away by the disgusting customer service I just received. There’s a couple hours I’ll never get back. #switchingcompanies #howrogers

• 
  james duke 71 (@45meduim71) reported 15 minutes ago

  Ya koodo at koodo at least direct energy and telus understand my money situation and havent cancelled my service but u idiots did and now I can't do my pt job cuz I have no cell service u *** holes!!

• 
  SD 39 Vancouver (@VSB39) reported 16 minutes ago

  UPDATE: Unfortunately the internet issue affecting the District and schools remains. Telus is on site looking to resolve. More info as it becomes available.