Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 02/01/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CapsColts J (@CapsColts) reported

    @TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck

  • AhmedIrtesam Irtesam Murshid Ahmed (@AhmedIrtesam) reported

    @jakkuh_t @TELUS @ASUS_ROG Damn son

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    Dear @telus. We have been living in the Peace Country for the past8 months and experiencing the atrocious internet / satellite service you are providing. Just curious since the county has already paid you for a new tower that you have failed to provide 1/2

  • trevorosborne1 Trevor Osborne (@trevorosborne1) reported

    @TSNRyanRishaug @TELUS Man it’s just as terrible in Leduc!

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    @fiskee60 Local area cell service is not a municipal responsibility, but we can share that Telus is working through the process to build a new cell tower in the Timberlands area.

  • DevonTarrant Devon Tarrant (@DevonTarrant) reported

    .. My wife works exclusively from home, and aside from that, trying to use any social media/streaming is completely garbage. (First world prob but I don’t care) @shawinfo, what gives? Do better, cause I was pretty darn close to cancelling outright and calling Telus. 🤔🤔🤔

  • patsnation0917 Chris (@patsnation0917) reported

    @TSNRyanRishaug @TELUS Welcome to telus. Where we want your money but aren't willing to do anything to help.

  • RdLessTrvled 🔸Dahlia Woods🔸 (@RdLessTrvled) reported

    @Rednor1 @TheRealDogPoun1 😣😲 wow Telus, earning gold stars everywhere I see. That's awful! You and all others went through enough! Prayers sent that the rest of the recovery is going smoother than Telus' offerings🙏

  • meshiknkenai rick spangler (@meshiknkenai) reported

    @TSNRyanRishaug @TELUS Remote testing not good. Willing to help just need you to reach out.