Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 03/05/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkprincessmc Glitter (@pinkprincessmc) reported

    @DanAlbas @TELUS @TELUSsupport why hasn’t our bills gone down??

  • getrealtheatre KarenG (@getrealtheatre) reported

    @richardzussman How appalling. Many of us really ARE wondering if that is what it will take to find a doctor. We now rely exclusively on Telus Health, and it sucks. There is nothing funny about the situation we are in. He should apologize.

  • oldninjax Ryan Persaud (@oldninjax) reported

    Tip: if you’re roaming with @TMobileHelp in Canada and your data stops working, you may have to manually switch your carrier. In Ottawa, Telus was automatically selected, but data did not work. Switching to Bell solved the issue.

  • matthewlthomas Matthew Thomas (@matthewlthomas) reported

    @TELUS any tips on how an existing customer can get your agents to stop calling me? I’m getting 5-6 calls a week trying to sell me additional devices and services. I’ve asked politely to be off the call list numerous times but it doesn’t seem to work.

  • rustysnack rustysnack (@rustysnack) reported

    Thanks @telus for lying to me about applesupport+ coverage, then increasing my bill too! This future sucks.. #notfriendly

  • Fran1Jody Jody Fran (@Fran1Jody) reported

    @StephenPunwasi 5 days of service is pretty lame IMO. telus used to give me half a month or a whole month free when they were down a day. that seemed fair to me. 5 days is like $20 credit. doesn't seem fair when it took us 3 times longer to get anything done that day

  • itsHerOhMyGod ⚢ Rachel | Ahri's side *** ♡ (@itsHerOhMyGod) reported

    oh of course the video ads play but the art posts take forever to load, **** u telus gimme my high speed data back

  • TORONTO6GODOVO TORONTO6GODOVO ⁶𓅓 🦖🦂🕊️ (@TORONTO6GODOVO) reported

    @bitchlikr @AboutRogers Ya telus bell fastest data allways got service

  • to_eme EmeTO (@to_eme) reported

    @ADT hey ADT just an alert there is a guy walking around my neighborhood wearing a Telus Polo & ball so saying he works for you & asking if they can put a sign in our yard for a free camera. Think he’s fake as he skipped the next 5 houses when I pointed out my neighbours cameras

  • h_hodgson88 H H (@h_hodgson88) reported

    @TELUSsupport Is an absolute scam. The website states that Customer Support for Telus TV is “24/7”. I just called and an automated voice message tells me “Sorry, we’re closed. Please call back during business hours”. This is a blatant LIE. I can’t wait to get rid of this service