Telus

Telus Outage Report in Cranbrook, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 02/16/2026 12:25

February 16: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpartySmallwood SpartySmallwood (@SpartySmallwood) reported

    Went to cancel my TV package that we didn't like after 3 days, @TELUSsupport @TELUS cancelled my entire internet as well, fml.

  • Wxle_ Mïïlo (@Wxle_) reported

    Telus is actually so bad

  • toszmn uɯzsoʇ (@toszmn) reported

    Rogers, Bell and Telus can't even provide reliable telecom service in the Québec City–Windsor Corridor where 47% of Canadians all live, but dude thinks that digital IDs are going to make future crime impossible.

  • dukesthedog Dale letawske (@dukesthedog) reported

    Faken telus, signal dies when macdavid scores

  • Canucke67 Bob Zerunkl (@Canucke67) reported

    @CBCNews People should buy pay-as-you-go SIM cards for use outside of Canada. They are much cheaper and won’t support Canada’s corrupt/greedy mobile providers such as Bell/Telus.

  • moistjezus moistjezus (@moistjezus) reported

    @TELUS your tv app on iOS is the worst app I've ever used. Always errors and can never watch anything.

  • Neil_C_Swart Neil Swart (@Neil_C_Swart) reported

    @TELUSsupport what is up in Victoria? No internet, Telus apps don't work, voice assistant is no help.

  • BakerPotparty Chris Baker (@BakerPotparty) reported

    @CBCNews Hmm… article says Telus and Bell are both raising roaming fees by the same amount ($1/day) at the same time (one day apart). Seems like “the fix” is in! How can the @CRTCeng let this happen? Isn’t corporate collusion a crime? #PriceFixing

  • _DanielMutton Daniel Mutton (@_DanielMutton) reported

    Wow absolutely awful customer service over the phone from “Mandy” @TELUS @TELUSsupport

  • peqs chibi fadista: feather-poke woman (@peqs) reported

    @knitmeg Exactly my situation: I'm also with Freedom and so get service, which I use for internet, but sldjaljdsald the calls I occasionally get vex me. And yes to this not at all being an issue. I have Telus on my work phone so to me it's, like, "oops, guess I can't work rn ¯\_(ツ)_/¯"