Telus

Telus Outage Report in Cranbrook, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 01/17/2026 22:30

January 17: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganJourney1 Megan Journey (@MeganJourney1) reported

    Telus: services not working again. Max who is the escalation manager was supposed to follow up a week ago but hasn’t. I have left e messages abs no returned call. How long do you expect me to go without service???????????????

  • johntorque john torque (@johntorque) reported

    @TELUS you guys are so corrupt. i adjust my credit card auto payment on my phone and you crooks use that as an excuse to drop my promo rate. i will never stop bashing you

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @geostylegeo Amazing how add a note has disappeared the continuation of the thread ,that tells you they are upselling cause it does not work and you have told them to fix their equipment or remove it 3 times..still dealing in bullshit. & how it only works the day before the tech arrives telus

  • RyanVoutilainen Ryan Voutilainen 🇨🇦🇫🇮🇺🇦 (@RyanVoutilainen) reported

    @Brad604 No issues for me with Telus

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @TELUS @TELUSsupport he has tried phoning Telus and could not get ahold of a human person to help him

  • chercecilia Cheryl Cecilia (@chercecilia) reported

    90% of our happiness is how we see the world, not what is happening in it? This seems like a very privileged take based in never having to experience first hand what is "happening in the world." @TELUS this training can't be serious in 2022.

  • K_Somaratne kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia

    @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

  • lou_deasis Lou De Asis (@lou_deasis) reported

    lmao Telus tech support not allowing PureFibre service to be activated at my sister's townhouse unit because they couldn't find the address in their system. Threatening going to Shaw changed their minds but no progress was made after 2 wks Fantastic job guys. Off to Shaw they go

  • Lidsville Lindsay Brown (@Lidsville) reported

    @jaclynmacrae In terms of general pushback against the BC govt's poor & inequitable pandemic mgmt, BCGEU have been pretty weak. They're denying the Telus rumour, but in v general terms. Seems other unions may be dealing w Telus right now but in this current round of negotiations BCGEU is not?

  • cbcwatcher cbcwatcher (@cbcwatcher) reported

    " Instead of attacking independent providers, governments should match their service levels. Telus is embarrassing government by exposing its deficiencies.