Telus

Telus Outage Report in Cranbrook, British Columbia

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The latest reports from users having issues in Cranbrook come from postal codes V1C.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 12/09/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cranbrook, British Columbia

The most recent Telus outage reports came from the following cities: Cranbrook.

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City Problem Type Report Time
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raywhitebc My_fake_account (@raywhitebc) reported

    @Shawhelp We have been struggling for 2 days now, earliest fix is 9 Jan, 2 people working from home, not good Shaw! Telus was here today running new wire and back tomorrow to connect us. Why is your service so slow? Crappy equipment, this will be 2nd router in 2 mths!

  • tanyathib Tanya JonesThibodeau (@tanyathib) reported

    I've been a long time customer of Telus, since before you were Telus. The "people" in support are fabulous - IF you can get through to them. But the Telus automated systems are the worst I've every had to deal with and it's like this EVERY TIME. And the Live Chat bot is useless.

  • Nikarax Rick Armstrong (@Nikarax) reported

    @Darcy_Lussier All I know is that if I were to switch to a new phone, my $55/mth Telus plan would double to $110/mth after financing was added in. The new structure is horrible.

  • MeaganLoose acab (@MeaganLoose) reported

    @aitana_arcana that's so long im sorry for your loss **** telus and shaw

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @telus is most screwed up, bureaucratic, inept communications co in existence. Can’t see how any could be worse. payment systems don’t work, over billing, little to no customer service. @JustinTrudeau why does your govt allow this & similar CO’s to abuse consumers like this?

  • eileenlesko Eileen Lesko (@eileenlesko) reported

    @UbakaOgbogu Shaw is horrible and they lie to you. At least Telus prefers not to.

  • nate_416 n a t e 🛸® (@nate_416) reported

    i can’t believe my phone was cut for $60. **** telus til i die

  • stephanuch92 Anna Borshin (@stephanuch92) reported

    Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬

  • anitakm Anita Ericksen (@anitakm) reported

    Telus smart hub oversold in my area. Known problem since 2017. Over 100 tickets making this an area of concern, though not high priority? Very sketchy internet. Locked in a two year contract since 2019. Why keep selling? #mulhurst #mameo #alberta @TELUS @TELUSsupport

  • _b3nts bents ☻ (@_b3nts) reported

    @Tchissyy @ManleyJessica If your between Telus and Koodo, Koodo is probably cheaper but with same service