Telus

Telus Outage Report in Cranbrook, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cranbrook, British Columbia 02/12/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cranbrook, British Columbia

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkle030575 Sparkle K (@sparkle030575) reported

    @TELUSsupport Hi Telus support. I send a DM! I hope you can help me!

  • CrownRoyal22 Qing James Dynasty (@CrownRoyal22) reported

    One Soccer included in the Telus sports package now, not a bad move.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUS A 3 day wait is fine for me as I have a cell phone but there are seniors in the neighbourhood without that luxury. Is it really OK to leave people without 911 service for that long?

  • ADT ADT (@ADT) reported

    @scuba_jude @TELUS Could you assist with this customer concern?

  • THEScottVigne Scott Wigner 🍻🇨🇦🇩🇪🇮🇩 (@THEScottVigne) reported

    What a day I had yesterday. I tried to chase down a beer delivery truck that took off with my beer order. I was on the phone for over an hour with Telus getting my new cell phone setup. I had over 500 stolen out of my bank account and was on the phone for two hours

  • CrankyBastid Coby (@CrankyBastid) reported

    Im so sick of @TELUS optik freezing, with their garbage internet also. #TimeToSwitch

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • AlexTheGreatish Alex Clark (@AlexTheGreatish) reported

    @nicklmg @SnazzyQ Wow that's terrible, must be Shaw. I have 1Gb/s symmetrical for $80/mo w/ zero downtime. Ty Telus

  • cforde Carl Forde (@cforde) reported

    @AnnaGHughes @Shawhelp Recommend Telus. I’ve had good customer service and good internet service from them for several years.

  • CallOnIceStands Jocelyn (@CallOnIceStands) reported

    @DJRoss_72 It's down. But it's on NBC (135 Telus) if you have cable.