Telus outages and service status in Kimberley, British Columbia

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kimberley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Kimberley, British Columbia

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Unity Marguerite (@unitymarguerite) reported 15 minutes ago from Kimberley, British Columbia

  Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jase P (@jasonforu1986) reported 9 minutes ago

  @JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.

• 
  Benjamin Ferguson (@ballisticpantz) reported 11 minutes ago

  @TELUS @TELUSsupport 1/2 <29 days since I had to get my network profile re-provisioned by someone with adequate administrative privileges. 90 minutes & finally talked to a floor supervisor who apparently is connecting to back-end technician. Cautiously optimistic while I wait..

• 
  Harlow Journey (@HarlowJourney) reported 13 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

• 
  DividendBoomer (@BoomerDivvies) reported 13 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Del (@FullScopeWelds) reported 15 minutes ago

  @BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.

• 
  TELUS (@TELUS) reported 19 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 20 minutes ago

  @MurrayManera @EPCOR @TELUS 311 won't do ****. My opinion is merely based on years of direct experience.

• 
  B.R (@Blurrr_y) reported 20 minutes ago

  I swear whoever runs @TELUS must be complete morons. Ported 2 numbers to a competitor and then went to @TELUS to return the devices. They tell me I should have told them first I was porting to another service so they could ‘prepare’ my bill but since I didn’t it’s more difficult

• 
  Reiko Koyama (@reikokoyama79) reported 23 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  l0wk3y (@L0wk3yC) reported 29 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit