Telus outages and service status in Creston, British Columbia

Problems in the last 24 hours in Creston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Creston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Creston, British Columbia

Latest outage, problems and issue reports in Creston and nearby locations:

• 
  corinnac23 (@cndbassetmom) reported 33 minutes ago from Lister, British Columbia

  @QaiserMahboob1 @TELUS Telus used to have fabulous customer service. It used to be that I wouldn’t get a reply like I got. Loyalty used to mean something until Telus started taking away agents’ abilities to help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dennis Van Raalte (@dvanraalte) reported 5 minutes ago

  Don’t recommend Telus. Bait and switch on your plan. Big promises and **** delivery. @TELUSsupport @TELUSBusiness @TELUS

• 
  G Had Joe (@Alpha_Views) reported 6 minutes ago

  @HarlowJourney @TELUSsupport @TELUS Things that never happened.

• 
  Parental Advisory (@Parental_OnX) reported 7 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 8 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  Kjzil (@Kjzil1) reported 9 minutes ago

  @VoteCanadaCom I haven’t had landline service since April. Have called @Telus repeatedly, keep getting told “they are coming”. They must be walking here from India. Will be cutting off payments since I am not receiving any service. Also switching my cell phone provider.

• 
  Clayton (@phinx404) reported 9 minutes ago

  @RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android

• 
  DKP (@Dkpower33) reported 10 minutes ago

  @conorsvan1 I'll never ever use a anything telus again because of exactly this, only this did it to me with home internet once.

• 
  Clare A (@Murphysmom67) reported 12 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  TELUS (@TELUS) reported 17 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Pelch61 (@I2LENS) reported 18 minutes ago

  @Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?