Telus outages and service status in Lister, British Columbia

Problems in the last 24 hours in Lister, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lister, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Lister, British Columbia

Latest outage, problems and issue reports in Lister and nearby locations:

• 
  corinnac23 (@cndbassetmom) reported 48 minutes ago from Lister, British Columbia

  @QaiserMahboob1 @TELUS Telus used to have fabulous customer service. It used to be that I wouldn’t get a reply like I got. Loyalty used to mean something until Telus started taking away agents’ abilities to help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALPHA MALE! (@dingoboy70) reported 6 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  Ash (@ashley_streets) reported 6 minutes ago

  @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

• 
  Valentin Prugnaud 🦊 (@valentinprgnd) reported 8 minutes ago

  Building RSC Boundary, Hookie, and Streambench (native Mac app for Kafka/NATS/Redpanda). Spent the last few years shipping AI-powered dev tooling at TELUS: an incident workflow (500+ reports), an LLM eval framework on the Vercel AI SDK. Looking for a senior product engineer role in AI-native devtools. Remote, Canada. Open to scoped contract work too, audits, specific features, fixed fee. DMs open.

• 
  Dlakes (@dlakes_fx) reported 9 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

• 
  biag (@TFCLeafnation) reported 10 minutes ago

  @mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 11 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported 16 minutes ago

  @ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.

• 
  BigKekwithCheese (@BigKekwith) reported 18 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

• 
  Del (@FullScopeWelds) reported 19 minutes ago

  @BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.

• 
  Mr.Retired Life. (@Kowalsk15796884) reported 22 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus sucks.