Telus

Telus Outage Report in Drayton Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Drayton Valley, Alberta 02/07/2026 19:25

February 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Drayton Valley, Alberta

Latest outage, problems and issue reports in Drayton Valley and nearby locations:

  • ToerperTech Toerper Tech (@ToerperTech) reported from Brazeau County, Alberta

    @Jefffrost41 @CR9090JK @TELUS So Telus oversold & now it is our problem. Nice! They need to make the change. 1st company to improve bandwidth will win many clients.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itssteve81 Steve (@itssteve81) reported

    .@TELUS Love being made to feel like I’m the bad guy while calling in to cancel my fathers mobile account after he just passed away because I’m “unwilling” to take over his account. Maybe your agents need more training on compassion and empathy during a difficult time like this

  • SoumilMehta3 Soumil Mehta (@SoumilMehta3) reported

    Switched from telus to rogers due to plan being super expensive. I do still owe some money to telus which I am trying to pay. Called 3 times and got thrown from one dept. to other. Spent hours and still no result. Terrible service. @TELUS @TELUSsupport

  • downhomesunset Christine Dix (@downhomesunset) reported

    @ScofieldDamien @erstlecocq @SheilaGunnReid I was a non paying patient (they took 25% non pay patients) at a semi-private clinic in Calgary. My doctor got sick right around the same time Telus Health bought the clinic. Turfed me w/o any help in finding another doctor. Took me months to find another…

  • SonnyBigshot Sonny Bigshot Sports (@SonnyBigshot) reported

    @TELUSsupport What has happened to Telus Support? Tried to log into my account online only to watch the spinner spin. Tried to have Telus services installed only to have appointments missed. Stuck with Shaw. Telus used to be the best. #telusfail

  • TerryMedica Terry Cotter (@TerryMedica) reported

    @cvangeyn Why is TNF not in my Telus cable service anymore? Too much balance and advocacy of access to information and liberty?

  • AkinLynooo Akin محارب (@AkinLynooo) reported

    My experience with @TELUS has been nothing short of an abysmal service. @TELUSsupport Imagine me chasing you guys for over 5 weeks to finish the installation at my house. For 5 weeks, you have been promising to give me a call back within 24 to 48 hours.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Too bad you don’t love your customers. However you do love ripping us off.

  • Mr_Mbb Mbb 💭 (@Mr_Mbb) reported

    hey, @telus @TELUSsupport , any problem of hacking?!? I received at least 4 “suspect” emails asking me to open attachments….cmon guys, you can do better than this!!!

  • ceceliag1234 ceceliag (@ceceliag1234) reported

    @TELUS @TELUSsupport after@ober 5 hours and the fifth transfer to an over billing error the call drops and no return call from TELUS the lack of customer service is incredulous there is no customer support wasted day off on what the Reebok’s four people I spoke agreed your error

  • DiscernDomains 🇨🇦✍️Canadian Prole w/unacceptable views (@DiscernDomains) reported

    @lraitt The only contracts the telcos/ISPs are doing is for Internet service - and you don't have to sign one of those. Going one year term / month-to-month is still a thing. In my experience here in AB, Telus is more competitive than Shaw. Much more.