Telus

Telus Outage Report in Drayton Valley, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Drayton Valley, Alberta 12/14/2025 08:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Drayton Valley, Alberta

Latest outage, problems and issue reports in Drayton Valley and nearby locations:

  • ToerperTech Toerper Tech (@ToerperTech) reported from Brazeau County, Alberta

    @Jefffrost41 @CR9090JK @TELUS So Telus oversold & now it is our problem. Nice! They need to make the change. 1st company to improve bandwidth will win many clients.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bikey_mike Bikey Mike (@bikey_mike) reported

    @Coprolithic I'm one of those that was happy to find a better paying job before having to move out to the purpose built call centre in the middle of a field. Working out of Telus tower was fine. Job itself wasn't terrible and I have a signed photo of Michael Dell somewhere.

  • omegamoose Tony (@omegamoose) reported

    @kirst_alyssa Are you keeping your existing phone number to bring to your new provider? If so, don’t cancel it, as porting it out needs active service, and porting it will automatically cancel it with Telus. Saving you a trip.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    Can’t wait to go into @TELUS today to cancel their services.

  • ChrisTheDiehard Chris Kipfer (@ChrisTheDiehard) reported

    Hey @TELUS Been with you guys for 12+ years. Always paid my bill, for the last month every call has been dropped, calls not registering etc. Created a ticket for it and find out that a fix could take months or years, yet i'm still expected to pay out the contract?

  • SpenTaku Spencer (@SpenTaku) reported

    My 2 year internet contract with Telus ended and now they're charging me $205 instead of $95.20 every month. How ******** did it double?!

  • RebelloRebecca Rebecca Rebello (@RebelloRebecca) reported

    @TELUSsupport I had a home security system installed in June. The technicians did a poor installation job and nobody has replied to the last two emails I've sent. The SECURITY system can not connect to the camera frequently. Can someone contact me? #Telus #CustomerService

  • MCX7_ caramilk (@MCX7_) reported

    @TELUS Your Telus Assist is ridiculously stupid. It cannot switch me to an actual customer service assistant when they cannot answer my question

  • frempireak FrEmpireAA (@frempireak) reported

    If you are thinking about changing your mobility to @TELUS @TELUSsupport the wait time to speak to an agent is 1 hour they don’t even offer a call back and when you do get an thru they don’t help talk over you cut you off and say we will escalate your call and hang up on you

  • NugisAmanda Nugget (@NugisAmanda) reported

    @RogersHelps I'm not a riggers customer but i am an interac user, and i needed to make 3 different etransfers. What is Rogers gonna compensate me??? I rely on Telus, i have never had this experience with them, but they also don't make guarantees that they have the "most reliable service"

  • GhosteDrop Ghoste Drop (@GhosteDrop) reported

    @TELUS 🤬 because @TELUS @TELUSsupport is the worst service provider possible. Been without internet for almost a week and not a sign of the tech that was promised to us multiple different days. Unfuckingbelieveable.