Telus

Telus Outage Report in Drayton Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Drayton Valley, Alberta 12/27/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Drayton Valley, Alberta

Latest outage, problems and issue reports in Drayton Valley and nearby locations:

  • ToerperTech Toerper Tech (@ToerperTech) reported from Brazeau County, Alberta

    @Jefffrost41 @CR9090JK @TELUS So Telus oversold & now it is our problem. Nice! They need to make the change. 1st company to improve bandwidth will win many clients.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThePlayersChal ThePlayersChallenge (@ThePlayersChal) reported

    @TELUS I’ve been on hold for over 50 minutes. The customer service is terrible. Can someone please help me?

  • KillarneyHealth Killarney Health (@KillarneyHealth) reported

    @SunLifeCA 2 MONTHS since direct billing has been down! Called everyday. Wasted hours of our time & no solution. Never encountered this level incompetence and lack of support with any other insurer. We are losing clients and business everyday. Should have stayed with Telus.

  • eileen_irons Eileen Irons (@eileen_irons) reported

    @TELUS I never had a company harder to deal with than Telus! It was so bad that I cancelled my contract and switched to Shaw their customer service is 100% better!

  • Tiredof08854843 Rose (@Tiredof08854843) reported

    @RagingLibNana I actually had a job as a 611 repair operator, in 1976 and then 6 months in Edmonton Telephones now Telus, got the computer to test lines. i was data entry and a calming voice to broken phone people and businesses.

  • oriel_ca Oriel (@oriel_ca) reported

    A big ‘**** you’ to the @CRTCeng for allowing credit card processing fees to be transferred to customers. @TELUS is making millions in profit in this telecom monopoly Canadian market. Thanks for accruing more cost for Canadians during these times.

  • Toghko H Ma (@Toghko) reported

    @ErikGretland @TELUS I have the same problem with Telus, they have charged me too much. I got some money back, but why should they overcharge me in the first place. I think Canada is very poor protecting us against these telecommunication companies. Too expensive to have a line in Canada.

  • GinaEllis4 Gina Ellis (@GinaEllis4) reported

    @JekyllnnHide sorry to hear...didn't make my call to telus yesterday and gonna get daughter to do (I WAS IN LABOR W YOU FOR 36 HOURS!)(never mind mild labor)...dread the whole thing (JUST MAIL US A NEW ROUTER!)

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • chanklotey Chan L (@chanklotey) reported

    Need a new phone provider! @TELUS is crap

  • toreal72 Tony Reale (@toreal72) reported

    @TELUS @TELUSsupport has to be the absolute worst tech support ever. They read from a script rather than listen to the problem you’re having. Wasted 4 hours over two days on the phone with them, they said they’d call me back and never did and promblem still not solved. What next?