Telus outages and service status in Duffield, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Duffield, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duffield, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Telus
Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Duffield, Alberta
Latest outage, problems and issue reports in Duffield and nearby locations:
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Spencer Bennett (@spencerbennett1) reported from Parkland County, AlbertaI called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nilesh Kashinath Vikhe (@vikhe_nilesh) reported@TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Vancitybobby (@vancitybobby) reported@AmazingZoltan @VanceYung_73 Telus customer service has been extra terrible over the past few years...not much better than Rogers.
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BJS (@SikmaBj) reported@ProvoGal01 @TELUS @TELUSsupport The majority of Telus customer service workers are based in the Philippines and India.
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fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTelus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedTelus been down all day and I’m just gonna listen to Apple Music all day instead of Spotify.
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UPDATES DAO (@UpdatesDao) reported@empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?
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Dane Didkerson (@HabDomination) reported@MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.
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CFLisFun (@CFLisFun) reported@NelsonHackewich @cjones2451 That isn’t even the inherent problem. Eg. Flames has Telus as helmet sponsor while NHL obviously partners with Rogers. This issue is whether those team-level deals having exclusivity in team/player branding over the league. I honestly didn’t even know that was a thing lol
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TELUS Support (@TELUSsupport) reported@milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.