Telus

Telus Outage Report in Duffield, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duffield, Alberta 11/20/2025 20:05

November 20: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • str8ahed Stuart Rice (@str8ahed) reported

    @TELUS Picked up a new phone at your 7 Oaks, Abbotsford store earlier today. Great service, but please have your workers dump the masks. Masking is done. #freedom #MoveOn

  • randyw74 Randy Welch (@randyw74) reported

    @drex Sorry but Rogers has been a horrible company to deal with imo. Sadly we live in an area where TELUS doesn’t offer service but I will search all options. Rogers will never get another dime of my money. #oldguyanger

  • dyckster10 Vladimir Nets Ov (@dyckster10) reported

    @CTVNews Hey @TELUS @TELUSsupport , your fibre optic service isn’t available in my neighbourhood yet. It is 1/4 of a kilometre away though. Fix that and I’ll switch. I’d prefer not to deal with Rogers.

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @Kotyjo @mattgreensheave Yes, I saw a Starlink last year and it had an ethernet port on it, the one I got a few days ago didn't so I ordered one but it says mid April shipping. I guess I will have to leave Telus hooked to network a few more days 😢😢

  • Amu3188 amu (@Amu3188) reported

    @TELUSsupport Telus charged us $150 for reporting the service outage and technician visit. The fault is because of Telus. If you cannot reverse my charges, I will switch it to Shaw.

  • Dyertalk Michelle Dyer 😈🍷🇮🇹🌺 (@Dyertalk) reported

    @TELUSsupport Unfortunately, tech & I were on my cell phone for 40 min & still business connect not resolved - now @telus sales is calling asking if we want additions/extra lines/upgrades - um -I just want my paid for service to work. Techs will be calling Monday to start this all over again.

  • strawbeecream strawberrycream (@strawbeecream) reported

    @hypervisible What the heck @TELUS @TELUSsupport. You guys chummied up with Huawei in 2019, and now you provide "moderator support" to another Chinese company???

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Quea_Ali What’s bell? Is that different then Rogers? I’m with Telus my dgtr has Rogers & likes them I suppose, my son at first had bell, the. F’ing worst fricking experience ever.

  • MrsDDowd Dawn Dowd (@MrsDDowd) reported

    @TELUS Thanks for wasting our whole day while we waited for your staff, after you contacted us 3 times to say there was an issue with the alarm system. We will be going with another provider, you can pick up your crap next week. #adtbytelus sucks #27m16s no stamina call centre

  • jam6475 Justin Martin (@jam6475) reported

    @randyw74 @drex I've been a shaw customer since i moved to Vancouver back in 2005. Will probably be switching to Telus as I have no desire to become a Rogers customer.