Telus Outage Report in Duffield, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duffield, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duffield, Alberta
Latest outage, problems and issue reports in Duffield and nearby locations:
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Spencer Bennett
(@spencerbennett1) reported
from
Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex MacDonald
(@MerrilyMerrily5) reported
@brrittannyh Telus Babylon does it but never tried
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Bryan Worobec
(@bryan_worobec) reported
I spent about 8 hours over two days on the phone between TELUS, Microsoft, and some sketchy-as-**** company called Boku which apparently was the middleman in the transaction. As far as I can tell, this is what happened:
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Bryan Worobec
(@bryan_worobec) reported
Oddly, Owen NEVER got a text. We tried it twice. I think that sealed the deal for them. In the end, we told TELUS to disable all 3rd party purchases on our accounts, and got Owen a new number (we were concerned that the number he had was no longer secure).
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coyote thugly
(@CoyoteThugly) reported
Man my @Telus smart hub has been a pile of **** lately. Was great for like a year and a half. Now it’s terrible. Was giving no real solutions as to why when I called either. 😑
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OilFan
(@LOE35093771) reported
@EdmFootballTeam @TELUS “ damn I remember i got hit that hard when I was a rookie too” @EdmFootballTeam
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Hockeymom3
(@CecCalvo) reported
@WhistlerBlckcmb @TELUS I am beyond disappointed. we bought 5 x2 day edge cards to take the family on a ski trip for christmas. travel advisory for saskatchewan and bc was to not travel so canceled but whistler will not refund passes or move them to next year. this is worst customer service
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Trevor Pott, but on vacation
(@cakeis_not_alie) reported
The Telus rep arranged for a tech to visit in mid January "to see what they can do". Newsflash: there's ONE dude out here who does this, and he set it up in the first place. He's not an *******. If it could be solved that easily, he'd have solved it while putting it in.
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Trevor Pott, but on vacation
(@cakeis_not_alie) reported
The Telus rep wouldn't even talk about bonding the modems. Computer says no. It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. What an uppity peasant I am!
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Kelley Thompson
(@KTinVan) reported
@TELUSsupport trying to get some answers for the mobility EPP program to buy 2 iPhone pro max and transfer service to Telus but so far I’ve been unsuccessful
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Paul
(@cakesalie) reported
@TekSavvyBuzz Thanks. Internet availability in Canada is atrocious. In Revelstoke, Telus bought the only competition to shut them down then jacked up the rates. It's criminal collusion and monopolizing but the CRTC is in their back pocket so all we ever get is screwed.