Telus

Telus Outage Report in Duffield, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duffield, Alberta 01/27/2026 17:55

January 27: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidShawn6488 Bassman (@DavidShawn6488) reported

    @AlloccaMirella There are others like Telus but yes that’s the problem it’s always the peace’s of **** in government and why in Canada your Cell is so expensive not enough competition

  • NigisTee ♛ RealityChick ♛ (@NigisTee) reported

    @taimhuynh Im lucky to have been in this situation. Cell was bell but home was rogers. I think its a smart way to keep it just in case. My daughters phone is telus, my moms is freedom. So in case any network is down we still have some way of communication.

  • AnitaFl25063669 Anita Fleming (@AnitaFl25063669) reported

    @merry123459 We stick with Telus because my one experience using Bell cell phone support felt like bent trapped in a Dilbert carton.

  • LisaWannamaker Lisa W (@LisaWannamaker) reported

    Rogers pissed me off in about 2001 and I swore I would never connect with them again. Boom. Thanks @TELUS for the working network all day long.

  • GEcho1967 GhostEcho1967 (@GEcho1967) reported

    @TWilsonOttawa Thing is, Bell and Telus are just as bad. Many others are just licensing use of their networks. So.. I'd say, have a back up pay-as-you-go on a different network than your main. Always keep cash on hand. Trudeau hates not tracking our purchases.

  • TheAdamBaum Adam JK (@TheAdamBaum) reported

    @telus your new customer service people suck, I try to be polite to the people calling to try and sell me stuff I dont need but when they hang up mid convo the second after I mention Im not responsible for services in my home, I get even MORE pissed off that you waste my time

  • abosse2001 austinbruski (@abosse2001) reported

    @FP_Champagne No! Don't talk to telus and bell! The CEO of telus and bell are already buddies and work together. We don't need them being friends with Rogers also, That's the very last little bit of competition, if you can even call with that, that we have left. ******* idiot

  • AndyNSHfx Andy McLean (@AndyNSHfx) reported

    @AlixG_2 so.. it would be the interac network folks who put the bid out for inet connectivity and rogers won the bid. over telus / bell, etc.

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @midnightriderV2 Still don't use a cell phone, daily. It's wonderful. And I worked Biz Solutions for TELUS + never used cell again after retiring. I never dropped everything for a phone call at home. Still use my Dad's handy shortwave radio for tunes in the yard.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @TWilsonOttawa Great talk with @TELUS on your earlier release eh! @FP_Champagne, Guess that explains Telus vulture ads trying to steal Rogers customers mid outage.