Telus Outage Report in Duffield, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duffield, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duffield, Alberta
Latest outage, problems and issue reports in Duffield and nearby locations:
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Spencer Bennett
(@spencerbennett1) reported
from
Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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D a n S m i t h
(@dannysmith604) reported
Genuinely shocked at @telus @TELUSsupport for their approach to customer service and problem solving their connectivity issues. They are trying to charge me to send a technician to troubleshoot my [lack of] network that I already am paying for!
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Xoltri
(@xoltri) reported
@TELUSsupport it appears there are data capacity issues in Fallis, Alberta. During the week it is usually fine, but on the weekends when there are many people out to enjoy the lake I am getting as low as 0.1 Mbps, both with the Telus hub and with my mobile phone.
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abdul
(@abdulisuncool) reported
@Shawhelp I genuinely believe Shaw cannot go a week without having an outage in YEG. Telus fibre optic is looking really good right about now
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Tweeter
(@Tweeter63664946) reported
Why is @TELUS @TELUSsupport telling a new customer to run Telus fibre optic from the service pole to their house by themselves??? @ShawInfo is this what Shaw would do?
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Guimary
(@Guimary4) reported
@TELUS My wifi is down again telus
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aNobdy
(@Existential122) reported
@RealOGAnonymous Damn. Explaining the situation to your mobile carrier, usually they will try to work with you . Telus and Roger's are good this way. Bell are ***** (I had a similar issue once, they're response "not our problem") Good luck man
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Sandra
(@sandrahwilson) reported
@TELUSsupport @BellMobility Kingston East has needed cell tower upgrade for years. Service is terrible for both calling and data. Constant complaints in the area and you are going to lose customers if things don’t improve. #telus #bellmobity #virginmobility
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Queenbeebuzz
(@blackstingers) reported
@TELUSsupport why do we talk to people in Manila and Quatemala for support when Telus is a Canadian company and we need jobs.
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official stakh guy
(@bambiwankenobi) reported
the way telus just forced me to stop setting up my account today by not being available to call at 8pm was actually a powermove as I was getting so angry and so heated that I would've been such a weird customer to help ajsksksdkdk
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Norwegian Blue🐧
(@_Norwegian_Blue) reported
I see in an effort to escape from the bad #TelusBabylon publicity, Telus has rebranded it as Telus Health MyCare.🙄