Telus

Telus Outage Report in Duffield, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duffield, Alberta 12/30/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattfogsvo Matt Fogarty (@mattfogsvo) reported

    @radiodrummerguy Telus support over the last several months has been especially terrible.

  • BeaversAdvocate The Beaver (@BeaversAdvocate) reported

    @RogersHelps Couple coworkers who have @Telus are getting the same re-hashed Amber Alert.... Perhaps this is a problem with the people who send pit type messages?? Is this something you can forward to them??

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    Our TELUS internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept. I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best. There should be a law regulating wait times.

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    @TELUS Our internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept". OK. "I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best.

  • KeefLynch 𝚔 𝚎 𝚎 𝚏 (@KeefLynch) reported

    @Jess_Lynch @claytonhales83 @TELUS Yeh we had the 600 and it showed great speeds but the ping was trash. Anything wireless was slow AF. They hose you for crap. Horrible customer service. Never again. Telus all the way.

  • ewilliamson01 Elaine Williamson (@ewilliamson01) reported

    @TELUS how about providing us the internet service we've paid for instead of sending a service person every month to fix it. customers for 40 years!

  • ewilliamson01 Elaine Williamson (@ewilliamson01) reported

    please call my @telus landline to fix my internet-i can't get through on your chatbot or your phone-we have 5 people WFH and your service is terrible-we've had 3 service visits and bought more @telus equipment to fix your service

  • HWWMAN chris the HWWman (@HWWMAN) reported

    @jrock_1996 new internet not working out? im some what happier with telus since my upload isnt es than a mb per seceond

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    @Shanny19 @TELUS Shaw did that to us last year...... sooooo much! The game would cut out and freeze! Can't wait to watch hockey in 4k lol

  • claytonhales83 Hales (@claytonhales83) reported

    @KeefLynch @Jess_Lynch @TELUS I got told that if I have more than 1 thing ever connected on wifi i will never see 600.. my wired connection barely tops 350. Phone basically sitting on the modem I get 300