Telus

Telus Outage Report in Duffield, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duffield, Alberta 01/27/2026 03:25

January 27: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MyTwoCents000 My Two Cents (@MyTwoCents000) reported

    @TheCounterSgnl Too late - they've been imbedded in Telus' wireless network about 20 yr now

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUS So what was the reason for the failure to cancel my TV plan October 5, 2021? I can't figure out her explanation. This is the explanation: "It did not cancel it initially because it was set for a future cancellation date, and it got stuck in our system".

  • Roxxymommy Golden Oaks (@Roxxymommy) reported

    Will the announcement that Canada is cutting Huawei affect rural customers with a telus hub internet connection @TELUSsupport Because suddenly mines terrible tonight.

  • JDEye jDi (@JDEye) reported

    @krisster8 @TrueNorthCentre Telus started swapping out their Huawei cellular equipment last summer, in a project expected to take a couple years or so to complete. No word on if they're also swapping higher-level network devices in their central offices yet.

  • ingenity KennyJ (@ingenity) reported

    @AlbertaLeonidas Colour me a skeptic. Our govt has a huge woody for surveillance data. Telus has stopped implementation, but, they are not removing any switches from the network. In theory, it just takes one in the configuration to siphon metadata. Who knows, how do we verify?

  • tfer68 Trent Ferguson (@tfer68) reported

    @BethCharron1 @Bret_Sears Except that our 5G network is already up and running. Telus is using Huawei hardware.

  • blacktopher Christopher Black (@blacktopher) reported

    @MercedesGlobal @ChrisGNardi I wonder how much $$$ we're going to give to Telus to compensate them for their bad business decision.

  • brainbah1 brainbah (@brainbah1) reported

    @TELUS how about you put more cell towers in my area. You sell a service but don't provide the basic requirements of a cell phone in many areas. I had to buy a $700 booster and a 25 foot pole for it to get service.

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUS So here is the thing. When I write to Brian J. Porter the CEO of @scotiabank I cc him on every communication until my problem is resolved. He has never asked me to stop cc'ing him. Maybe he is a CEO who actually cares about customers.

  • FortErieRocks Derek Joon (@FortErieRocks) reported

    @TELUSsupport Hey Telus you over priced **** smurfs why can't you chicken ******* a plans that are affordable like the States, Boost Mobile $50 a month unlimited talk, text and data... you moose fondlers would charge $100+ for an unlimited plan like that... give yer ***** a tug.