Telus

Telus Outage Report in Duffield, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duffield, Alberta 12/04/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyAd LallyA (@LallyAd) reported

    @moineespoetry @TELUS Join @Shawhelp im on there 1.5gig service and it’s great and more reliable I was Telus and it was horrible

  • HennigarRd Deane Hennigar (@HennigarRd) reported

    @familymoneysave I'm thinking yes. I had the worst shellacking with that thing I can recall. No faith in management now and just moved on. Bought fortis, telus and CNQ.

  • douglasr Douglas Robertson (@douglasr) reported

    A story about TELUS... It's summer 2019 and my TELUS Internet isn't working. I try the usual troubleshooting, then similar steps with support over the phone with no success and they send a tech the next day. The tech says the modem needs replacement, does so and all is well.

  • darkmarrcuuss DreadKnox (@darkmarrcuuss) reported

    What a shock, ethernet services are spotty-to-down in my rural town... again. Tethering won't work either, since mobile networks are so slow here. Thanks Telus, once again you've shown me why I should jump to starlink. You're infrastructure is garbage.

  • Poohnigan Leighsa Cuthill (@Poohnigan) reported

    I don't recommend Telus Business Connect App ... terrible, one more call from a Gilmour Meat customer and I will open a meat shop. Gilmours, your calls are still coming to me, can I get a finders fee? @TELUSBusiness #gilmours_meat

  • LotL20 LotL (@LotL20) reported

    Hi @TELUS it's been three hours now. That's three hours I've been tied to the phone, indoors, because cell reception in my area is awful. So, how do we handle stuff like this - how do I bill you for the work time I've lost?

  • tammyara tamara (@tammyara) reported

    without me asking, my phone company has increased my data allowance from 10gb to 20gb over two years. telus would never

  • LotL20 LotL (@LotL20) reported

    @TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @DTESworksafe @VancouverPD That may be a fair point. I know a mild social housing complex on 2nd into which Telus *may* not be willing to send its service people - but I can't confirm that.

  • lowejosh Josh Lowe (@lowejosh) reported

    @TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.