Telus outages and service status in Duffield, Alberta

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

• 
  Spencer Bennett (@spencerbennett1) reported 35 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shagrath: "The freest of men fly no colors at all" (@Shagarchist) reported 55 seconds ago

  @MackTheKnive It's a stop gap, not a permanent fix but probably yeah. I'm already looking at an antenna. May drop the hammer soon. If only to not keep sending Telus $$$ for dogshit service.

• 
  Fuzzy Bear (@FuzzyBe02910905) reported 1 minute ago

  @VanIsleInvestor @BNNBloomberg @MobileSyrup Hey: I was as shocked by the numbers as you. I had no idea the TIXT side of the biz had ballooned in such a fashion. What the heck are they all doing, besides making it tougher to move your Telus service from one address to another?

• 
  StickersRIP vtuber (@StickersRIP) reported 8 minutes ago

  @YakkStack Telus handed over data to the government without customer consent. Also, no warrant.

• 
  Raquel 🇨🇦 (@RaquelRktgirl1) reported 9 minutes ago

  @globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.

• 
  Pepperfly (@Pepperfly228975) reported 10 minutes ago

  So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.

• 
  Inspired Aquariums (@InspiredAquaCA) reported 10 minutes ago

  "We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑

• 
  hairy hole (@pissblvd) reported 15 minutes ago

  @PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense

• 
  Marc Udeschini (@DukeMarcude) reported 21 minutes ago

  @MarkJCarney @TheStalwart Steel or "steal"? Didn't Telus and Carney just grab 300M for work never delivered?

• 
  fireanticanadainG.bettmen! (@jwd7150) reported 22 minutes ago from Calgary, Alberta

  Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

• 
  guy guy (@guyguy47587709) reported 25 minutes ago

  @MTe005 @cd_hooks @Lux_Stella_ of what economy? No ai company is making money or adding any value. Every normal company is admitting that it’s useless too. Instead of carney doing anything of value he just gave up billions to Telus for their new customer service