Telus outages and service status in Duffield, Alberta

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duffield, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Duffield, Alberta

Latest outage, problems and issue reports in Duffield and nearby locations:

• 
  Spencer Bennett (@spencerbennett1) reported 52 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken James (@kjames_2001) reported 7 minutes ago

  Yay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.

• 
  Gloria (@Gloria67778015) reported 8 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  Colin from the Cariboo (@Bietska) reported 12 minutes ago

  @TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡

• 
  x-Stunning Steve ⬆️ (@SteveDickerNL) reported 13 minutes ago

  @koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus

• 
  Raven (@Sharisraven) reported 14 minutes ago

  @cbc @aptn Telus hack has destroyed my life work and @telus is negligent in response. Help please

• 
  GoofyNewfie (@LeeBurt1974) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport They just imported all the call centers here now. So if you call for support you still get Indian. Just Brampton living now

• 
  ABexit (@chris_1982alta) reported 20 minutes ago

  @Bellrules @david_parker Central Alberta, every year I get one for olds, sundre, carstairs, Crossfield, Didsbury and a few others. There’s also the white pages online. Last week I phoned Telus directory search for a phone number in Sask, the service texted me the name, number and address.

• 
  TELUS Support (@TELUSsupport) reported 22 minutes ago

  @rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.

• 
  🇺🇸 WE THE PEOPLE 🇨🇦 (@surfa15615) reported 28 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Rogers Telus Bell etc hire them Because they R cheap and good at scamming 🤷 1 canadian scammed = more money for the crooked corporations, if you need a service go to any mall look for your provider & let them call for what you need this way companies will stop hiring scammers 🤷

• 
  candide persan (@CandidePersan) reported 30 minutes ago

  @seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems