Telus outages and service status in Parkland County, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Parkland County, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 5, 10:20 AM EDT	0	0
May 5, 10:40 AM EDT	0	0
May 5, 11:00 AM EDT	0	0
May 5, 11:20 AM EDT	0	0
May 5, 11:40 AM EDT	0	0
May 5, 12:00 PM EDT	0	0
May 5, 12:20 PM EDT	0	0
May 5, 12:40 PM EDT	0	0
May 5, 1:00 PM EDT	0	0
May 5, 1:20 PM EDT	0	0
May 5, 1:40 PM EDT	0	0
May 5, 2:00 PM EDT	0	0
May 5, 2:20 PM EDT	0	0
May 5, 2:40 PM EDT	0	0
May 5, 3:00 PM EDT	0	0
May 5, 3:20 PM EDT	0	0
May 5, 3:40 PM EDT	0	0
May 5, 4:00 PM EDT	0	0
May 5, 4:20 PM EDT	0	0
May 5, 4:40 PM EDT	0	0
May 5, 5:00 PM EDT	0	0
May 5, 5:20 PM EDT	0	0
May 5, 5:40 PM EDT	0	0
May 5, 6:00 PM EDT	0	0
May 5, 6:20 PM EDT	0	0
May 5, 6:40 PM EDT	0	0
May 5, 7:00 PM EDT	0	0
May 5, 7:20 PM EDT	0	0
May 5, 7:40 PM EDT	0	0
May 5, 8:00 PM EDT	0	0
May 5, 8:20 PM EDT	0	0
May 5, 8:40 PM EDT	0	0
May 5, 9:00 PM EDT	0	0
May 5, 9:20 PM EDT	0	0
May 5, 9:40 PM EDT	0	0
May 5, 10:00 PM EDT	0	0
May 5, 10:20 PM EDT	0	0
May 5, 10:40 PM EDT	0	0
May 5, 11:00 PM EDT	0	0
May 5, 11:20 PM EDT	0	0
May 5, 11:40 PM EDT	0	0
May 6, 12:00 AM EDT	0	0
May 6, 12:20 AM EDT	0	0
May 6, 12:40 AM EDT	0	0
May 6, 1:00 AM EDT	0	0
May 6, 1:20 AM EDT	0	0
May 6, 1:40 AM EDT	0	0
May 6, 2:00 AM EDT	0	0
May 6, 2:20 AM EDT	0	0
May 6, 2:40 AM EDT	0	0
May 6, 3:00 AM EDT	0	0
May 6, 3:20 AM EDT	0	0
May 6, 3:40 AM EDT	0	0
May 6, 4:00 AM EDT	0	0
May 6, 4:20 AM EDT	0	0
May 6, 4:40 AM EDT	0	0
May 6, 5:00 AM EDT	0	0
May 6, 5:20 AM EDT	0	0
May 6, 5:40 AM EDT	0	0
May 6, 6:00 AM EDT	0	0
May 6, 6:20 AM EDT	0	0
May 6, 6:40 AM EDT	0	0
May 6, 7:00 AM EDT	0	0
May 6, 7:20 AM EDT	0	0
May 6, 7:40 AM EDT	0	0
May 6, 8:00 AM EDT	0	0
May 6, 8:20 AM EDT	0	0
May 6, 8:40 AM EDT	0	0
May 6, 9:00 AM EDT	0	0
May 6, 9:20 AM EDT	0	0
May 6, 9:40 AM EDT	0	0
May 6, 10:00 AM EDT	0	0
May 6, 10:20 AM EDT	0	0

May 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

Spencer Bennett (@spencerbennett1) reported 31 minutes ago from Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

seb (@SebsShoes) reported 2 minutes ago
@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
Christopher Wilson (@chrisw_ottawa) reported 3 minutes ago
@Harryslaststand @marlene4719 Nope. Not any more than other public assets like Air Canada, CNR, Petro Canada, Telus, BC Rail, Hwy 407 in ON, the Canadian Wheat Board, etc. etc. The public gets higher prices & poorer service. But a handful get very wealthy.
**** (@RickWoo90992396) reported 4 minutes ago
@trainofangels00 It's funny right. We were the ones who started the tariffs. I still don't see why we can't have America Dairy. I mean the biggest problem with canada is the lack of competition. Just google up a flight. Even telus and bell lie thru their teeth.
Adam Robinson (@QuarkSoupie) reported 6 minutes ago
@TELUSsupport The stress of cancer is horrible. I cant deal with Telus, it's too stressful. Keep my money if it's that important to you. Says alot about your company when you wont do a simple refund. Avoid telus at all costs everyone
Raven (@Sharisraven) reported 12 minutes ago
@telus scam artists! 20 year customer you want to charge me for this virus! Telus virus scam #telusvirusscam please share!!
Dan Kent (Stocktrades.ca) (@StockTrades_CA) reported 13 minutes ago
@TheWiseIC Almost guaranteed Telus said wtf. Lol
Alvin "everything is completely satire" Alberta (@AAlberta1905) reported 15 minutes ago
@CoryBMorgan Haha. I'm about to get starlink. The telus hub for rural internet is garbage. The lag times for watching live streams is so bad. My kid is losing his marbles getting timed out on his games. Done.
TELUS Soutien (@TELUSSoutien) reported 17 minutes ago
@SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.
JT (@8jerry8jerry8) reported 19 minutes ago
@TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT
Life's a Beach (@GraceOnFire2) reported 20 minutes ago
@rig_pig_11 @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor