Telus

Telus Outage Report in Parkland County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Parkland County, Alberta 02/20/2026 16:50

February 20: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrscotty5 Scotty (@mrscotty5) reported

    @TELUSsupport Wi-Fi won’t work, call Telus. Turns out you haven’t replaced my equipment in years so its obsolete. So give me a discount send guy to replace it all. Now works worse then before 👍 #rogers #shaw anyone need a loyal customer cause #telus don’t

  • 21stcenturyfem Chantal (@21stcenturyfem) reported

    Is 40 mins on hold the norm to reach @TELUS for customer support? First time calling in after switching providers and honestly, not too impressed @TELUSsupport

  • dultsboi Dalton 🌹 (@dultsboi) reported

    @pizzah000ligan thank your lucky stars Telus sucks asssss

  • MarkKafka Mark Kafka (@MarkKafka) reported

    Wanted to give @TELUS a big thank you and a great surprise! Had a call with a customer rep on Dec 10 and in closing asked if there was anything else he could do, jokingly I said you can call me on my #birthday and this morning he did! Now that is #customerexperience

  • crocque41 RockyLou (@crocque41) reported

    @SaskLass @CBC I am with Telus and have asked them numerous times to remove CBC from my package. Unfortunately that’s not an option. So I have to pay for a garbage programming I don’t watch 😡. #CBCsucks

  • spreekster Steve Spreekmeester (@spreekster) reported

    @TELUS is there anyone who can help a 10 year customer with an overcharge of 1000$ from a BPN that I NEVER USED!! COME ON!! THIS IS INSANE

  • ShoshinZen Jon Moore (@ShoshinZen) reported

    @MsCommuniKate @BrownKnowser I met the guy a couple times when I worked for the Telus dealership he was associated with - I got instantly creepy vibes from him and the way he interacted with his daughter. I have NO clue how he got away with this **** for such a long time.

  • vinayan1986 vinayan c (@vinayan1986) reported

    @JenniferSavvy @shakepay Nice,which network you are on ? Still havent recieved mine @shakepay I am on koodo which is in telus network

  • kemac60 KeMacR (@kemac60) reported

    @ryanjespersen Here’s another ‘Total Disregard For Lockdown’. #Telus is still out there selling and installing security systems , internet etc .. IN TOTAL VIOLATION OF LOCK DOWN !!!!!

  • jenrobin99 Jennifer R Fenton (@jenrobin99) reported

    @TELUS how dare you cut off a phone...at your fault when the bill isn't even due for almost another week..wow then tell me I have to pay for reconnection!BAD BAD BAD. @TELUS guess you don't like customers