Telus outages and service status in Parkland County, Alberta

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

• 
  Spencer Bennett (@spencerbennett1) reported 17 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Del (@FullScopeWelds) reported 27 seconds ago

  @BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 5 minutes ago

  Today an @EPCOR garbage truck took out my phone landline in the back alley. I've witnessed them striking the overhead cables before, but today they broke one. Went through a rigamarole explaining to @telus to send a technician tomorrow. I loath both of these companies, BTW.🤬

• 
  . (@its6o4) reported 5 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  SpellsSoBad (@NoGrammer) reported 5 minutes ago

  @conorsvan1 If you have Telus internet that's on you for being an idiot.

• 
  Roger Loves Music (@MusicMan1730) reported 6 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  justistruth (@justistruth) reported 6 minutes ago

  Telus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.

• 
  Jas (@keepontruckin78) reported 14 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 15 minutes ago

  @TELUS @mmabrey1 We need a supervisor or a senior technician to look into our specific line immediately and resolve this. Who is going to take ownership of this ticket and fix our connection?

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 15 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport

• 
  DividendBoomer (@BoomerDivvies) reported 15 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.