Telus

Telus Outage Report in Parkland County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Parkland County, Alberta 03/28/2026 18:20

March 28: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jamespatyoung James Young (@jamespatyoung) reported

    Then last week was told I could have install on Thursday during the day. Moved a tonne of meetings around and a work trip to Pemberton only to have Telus cancel and reschedule for Today. Just got a call DAY OF, to cancel the install because of ‘back end issues’…. UNBELIEVABLE.

  • Sopwith_ Sopwith (@Sopwith_) reported

    @Telus I have now been told twice that my complaint has been “escalated”, and three times that someone would call me within 24 hours. Still waiting. I have stopped all payments on this account.

  • SmokeCityFC1 SmokeCityFC (@SmokeCityFC1) reported

    @TELUSsupport I am unable to sign-in with my Telus authentication to SportsNet Now. I contacted them and was told it was your issue and I need to contact you. When I tried to contact Telus I could not reach an agent to resolve the issue. Can you help?

  • sachin12solanki Sachin Solanki (@sachin12solanki) reported

    @TELUS @TELUSsupport Please solve my Billing issue. I am contacting you since last 2 months. Please resolve it asap.

  • JonFat2Fierce Souled Out (@JonFat2Fierce) reported

    My mom went to make a $300 payment at @scotiabank and the bonehead took her money and sent it to Telus, a phone company. For 2 months now she's been trying to correct it all. This is why I never deal with bank tellers.. many couldn't even operate a lemon aid stand.

  • gardenlilac2 Garden Gnome (@gardenlilac2) reported

    @ElizabethRBess @dockevinmcleod I have been hearing about people using telus Babylon which is an online service. If you need prescriptions renewed for example, or need to check in with a Dr. about changes. Maybe check it out?

  • notovogons Tidi (@notovogons) reported

    @TweeetLorraine Yeah after 10 minutes of crap on the Telus automatic voice thingy a few weeks back I yelled “can I speak to a real person?” Was connected.

  • ravijadav94 Ravi Jadav (@ravijadav94) reported

    @TELUS Neither your online support nor your in store services are able to help me with an eSim. Your Aliston,ON store have the worst customer service.

  • canadianwolf17 Canadianfox17 (@canadianwolf17) reported

    @TELUSsupport what is your email to contact in regards to TELUS mobility for billing issues? I am unable to find it on your website.

  • Maark0_o mark (@Maark0_o) reported

    @sherrydacosta I'm with Koodo. They've got good coverage--i believe they use the telus network