Telus Outage Report in Parkland County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Parkland County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Parkland County, Alberta
Latest outage, problems and issue reports in Parkland County and nearby locations:
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Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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maria loi (@marialoi) reported
@TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!
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J Frazer 🧡🐲 (@FrazerJ_CA) reported
@Telus @telussupport Would you care to explain why after you’ve identified a fibre cut at V7C4C2 affecting dozens of customers since Friday, Aug 13, no action has been taken to restore service? This is after being assured “technicians are working on the outage”?
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myah✨ (@mixmasterm_) reported
not my mom telling me i need to shut up sometimes because i thought the guy at telus wasn’t giving bad customer service and she thought he was😐
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Ellie Greenwood (@eLLiejG) reported
.@TELUS Providing the worst internet service ever. 45 mins no answer on Mon, spoke on Tues - got internet working, Thurs - internet no longer working - 45 min call & they'll call back to tomorrow to check it's working (showing they have no belief that they've fixed the problem).
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Alex & Arthur (@mrs_the_monarch) reported
I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.
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Marc Lagace (@spacelagace) reported
@OlyBackstrom Having been a customer of Telus, BellMTS, and Rogers... they are all equally awful in their own special ways. Gonna guess this is Rogers tho
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Catherine Critchlow (@rambleoncat) reported
@TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!
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PSBlaw (@BregmanPs) reported
@knugent4118 @RosieBarton They will allow more US ownership of Canadian health care companies adopting the US corporate model of health care. The fight will be over virtual health care. Telus, Rexall other companies launching for profit service funded by taxpayers. This needs more attention
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Rob Somerville (@RobSomerville1) reported
@Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.
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Sanwin (@sanwins) reported
@ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?