Telus outages and service status in Parkland County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Parkland County, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 6, 12:40 PM EDT	0	0
May 6, 1:00 PM EDT	0	0
May 6, 1:20 PM EDT	0	0
May 6, 1:40 PM EDT	0	0
May 6, 2:00 PM EDT	0	0
May 6, 2:20 PM EDT	0	0
May 6, 2:40 PM EDT	0	0
May 6, 3:00 PM EDT	0	0
May 6, 3:20 PM EDT	0	0
May 6, 3:40 PM EDT	0	0
May 6, 4:00 PM EDT	0	0
May 6, 4:20 PM EDT	0	0
May 6, 4:40 PM EDT	0	0
May 6, 5:00 PM EDT	0	0
May 6, 5:20 PM EDT	0	0
May 6, 5:40 PM EDT	0	0
May 6, 6:00 PM EDT	0	0
May 6, 6:20 PM EDT	0	0
May 6, 6:40 PM EDT	0	0
May 6, 7:00 PM EDT	0	0
May 6, 7:20 PM EDT	0	0
May 6, 7:40 PM EDT	0	0
May 6, 8:00 PM EDT	0	0
May 6, 8:20 PM EDT	0	0
May 6, 8:40 PM EDT	0	0
May 6, 9:00 PM EDT	0	0
May 6, 9:20 PM EDT	0	0
May 6, 9:40 PM EDT	0	0
May 6, 10:00 PM EDT	0	0
May 6, 10:20 PM EDT	0	0
May 6, 10:40 PM EDT	0	0
May 6, 11:00 PM EDT	0	0
May 6, 11:20 PM EDT	0	0
May 6, 11:40 PM EDT	0	0
May 7, 12:00 AM EDT	0	0
May 7, 12:20 AM EDT	0	0
May 7, 12:40 AM EDT	0	0
May 7, 1:00 AM EDT	0	0
May 7, 1:20 AM EDT	0	0
May 7, 1:40 AM EDT	0	0
May 7, 2:00 AM EDT	0	0
May 7, 2:20 AM EDT	0	0
May 7, 2:40 AM EDT	0	0
May 7, 3:00 AM EDT	0	0
May 7, 3:20 AM EDT	0	0
May 7, 3:40 AM EDT	0	0
May 7, 4:00 AM EDT	0	0
May 7, 4:20 AM EDT	0	0
May 7, 4:40 AM EDT	0	0
May 7, 5:00 AM EDT	0	0
May 7, 5:20 AM EDT	0	0
May 7, 5:40 AM EDT	0	0
May 7, 6:00 AM EDT	0	0
May 7, 6:20 AM EDT	0	0
May 7, 6:40 AM EDT	0	0
May 7, 7:00 AM EDT	0	0
May 7, 7:20 AM EDT	0	0
May 7, 7:40 AM EDT	0	0
May 7, 8:00 AM EDT	0	0
May 7, 8:20 AM EDT	0	0
May 7, 8:40 AM EDT	0	0
May 7, 9:00 AM EDT	0	0
May 7, 9:20 AM EDT	0	0
May 7, 9:40 AM EDT	0	0
May 7, 10:00 AM EDT	0	0
May 7, 10:20 AM EDT	0	0
May 7, 10:40 AM EDT	0	0
May 7, 11:00 AM EDT	0	0
May 7, 11:20 AM EDT	0	0
May 7, 11:40 AM EDT	0	0
May 7, 12:00 PM EDT	0	0
May 7, 12:20 PM EDT	0	0
May 7, 12:40 PM EDT	0	0

May 7: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

Spencer Bennett (@spencerbennett1) reported 30 minutes ago from Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Dubon007 (@gdubon007) reported 5 minutes ago
Rogers and Bell have both told reporters they do not plan to adopt similar accent‑modifying AI for their customer‑service channels, drawing a distinction with Telus on how AI should be used in call‑centre operations
Nogoodboyo (@nogoodboyo_yvr) reported 11 minutes ago
Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps
Donnie Baseball (@SilkWilkes) reported 12 minutes ago
@cdntradegrljenn I'm on a $50/mo unlimited plan with Rogers that includes no roaming charges. Absolutely NONE! Longtime Telus customer and they couldn't give me free roaming. Rogers is the devil but Telus got to $17/day for roaming.
Greg Hadubiak (@BreakPointca) reported 15 minutes ago
@TELUS what is with service outage in Magrath neighborhood of Edmonton?
x-DD (@Dee_Skwared) reported 16 minutes ago
@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
VprVenom (@ViperVenom110th) reported 16 minutes ago
@TdLeaker Whenever you call the bank or Roger’s/bell/telus always press the prompt for French. Just tell that person it must of been an accident. 9 out of 10 times they speak English and will help you anyway and you don’t have to hear that scammer accent.
Scammer Defence (@ScammerDefence) reported 17 minutes ago
@Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.
Zeno1 (@JZDialektic75) reported 19 minutes ago
@globeandmail Telus should just **** off in general
Aly Defrawy (@defrawidis) reported 20 minutes ago
Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness
SLXL-51 (@ScumLeague) reported 21 minutes ago
@AmazingZoltan @RightHereEh Telus has NEVER given me a problem. I've stayed with them for years.