Telus

Telus Outage Report in Parkland County, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Parkland County, Alberta 10/15/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nate_416 n a t e 🛸® (@nate_416) reported

    i can’t believe my phone was cut for $60. **** telus til i die

  • MeaganLoose acab (@MeaganLoose) reported

    @aitana_arcana that's so long im sorry for your loss **** telus and shaw

  • clem685 Clément G. (@clem685) reported

    @TELUSsupport and @TELUS is it normal for cust serv agents to hang up on customers after 4hrs on the phone w no resolution to billing issues #poorcustomerservice #notacceptable

  • eileenlesko Eileen Lesko (@eileenlesko) reported

    @UbakaOgbogu Shaw is horrible and they lie to you. At least Telus prefers not to.

  • anitakm Anita Ericksen (@anitakm) reported

    Telus smart hub oversold in my area. Known problem since 2017. Over 100 tickets making this an area of concern, though not high priority? Very sketchy internet. Locked in a two year contract since 2019. Why keep selling? #mulhurst #mameo #alberta @TELUS @TELUSsupport

  • tanyathib Tanya JonesThibodeau (@tanyathib) reported

    I've been a long time customer of Telus, since before you were Telus. The "people" in support are fabulous - IF you can get through to them. But the Telus automated systems are the worst I've every had to deal with and it's like this EVERY TIME. And the Live Chat bot is useless.

  • fmengo Fabricio Mengo (@fmengo) reported

    I talked to the agent number 8. I spent a total of 4 hours chatting during the last 7 days. I still don’t know when someone is coming to connect the service. It looks like the best way to move the Shaw Internet services is contract Telus.

  • JoshuaKnaak Joshua Knaak (@JoshuaKnaak) reported

    @ana_myla @TELUSsupport Might have to check them out. I’m done with @telus and their terrible service.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported

    @TELUSsupport OMFG! I now have Crystal trying to figure out how to get the correct monitor on my home in Hazelton. Last week “I’ll see what customer services can do” Never hear back! No security monitor for over a month now, no emergency # to call! Telus Security is the worst!

  • raywhitebc My_fake_account (@raywhitebc) reported

    @Shawhelp We have been struggling for 2 days now, earliest fix is 9 Jan, 2 people working from home, not good Shaw! Telus was here today running new wire and back tomorrow to connect us. Why is your service so slow? Crappy equipment, this will be 2nd router in 2 mths!