Telus outages and service status in Parkland County, Alberta

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

• 
  Spencer Bennett (@spencerbennett1) reported 36 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C Lo aka Vandal Savage (@intrikitt) reported 9 minutes ago

  @TELUS @TELUSsupport I WILL be escalating. Cause I have gotten zero resolution in a company I have been with for 20+ years. FIX THIS NOW.

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 10 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  TELUS Support (@TELUSsupport) reported 13 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?

• 
  Bonnie & Stephen (@bonnewillbonne) reported 14 minutes ago

  @MeaghieC Pharmacists can do emergency refills in BC. Hopefully you will have some luck with Telus or another telehealth provider. Or show up at an urgent care clinic. Not sure where you live, but the one in Chemainus BC is really good.

• 
  B Dub (@TheBigBDub) reported 15 minutes ago

  @Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

• 
  Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported 15 minutes ago

  @lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!

• 
  Lois Roper (@LoisKRoper) reported 16 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

• 
  TELUS Support (@TELUSsupport) reported 17 minutes ago

  @Ayan604 That is completely unacceptable, and I am sorry you had that experience Andy. This sounds like a spammer or scammer spoofing our caller ID to pretend to be TELUS. Our team would never speak to anyone like that. To block fake calls like this for good, check out our TELUS Call Control feature.

• 
  ZuluTrucker (@zulutruckeryyc) reported 20 minutes ago

  @TELUSsupport Bunch of fukin liers - Telus has become BS company, stay away from this scammer company!!! 0 customer support, 0- follow-up nothing but LIES!!!!

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 27 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too