Telus

Telus Outage Report in Parkland County, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Parkland County, Alberta 05/09/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • unknown33483111 unknown (@unknown33483111) reported

    @Kim_YYZ @sonimtech Now on Telus! But I'm getting all kinds of trouble trying to buy it.

  • AhmadAdele Adele Ahmad (@AhmadAdele) reported

    @TELUSsupport Every time a Telus agent says they will call me back, or if I choose a call back option from your “waiting room”, I never receive the call and it just goes straight to my voicemail. My phone doesn’t ring and the call isn’t listed in my log. Why? How can I fix it?

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

  • SimpleMoolah Ryan (@SimpleMoolah) reported

    @TELUS 2hrs wait time for a customer service rep is TOTALLY UNACCEPTABLE! Been on hold for 2hrs and NO ONE has answered yet!😡

  • MubashshirZakir Mubashshir Zakir (@MubashshirZakir) reported

    @TELUSsupport @TELUS I am trying to add a new line to my plan. Going in circles with for days with support. Chat tells me it can't schedule callback. Call centre drops cals and, I get a text saying I will be prioritized next time I call. Then I am in massive wait times again.

  • lopez_d_s David Lopez (@lopez_d_s) reported

    @TELUS on hold for over 50 min's and then get hung up on. Why would you treat you clients this way?

  • HetAch12 Het Acharya (@HetAch12) reported

    @TELUS @TELUSsupport making it really hard to reach customer care. You can schedule a sales call instantly but they make you wait hours when trying to reach customer care. Disappointing.

  • Trail_blazerz Trail_blazer (@Trail_blazerz) reported

    @TheTyee When people are most desperate for medical help & finding a doctor, the sharks start to circle. This is clearly greed and profiting from a serious situation. Every single doctor associated with Telus Health should be investigated and have his/her licence suspended or cancelled.

  • Cheridonna84 cherry pie (@Cheridonna84) reported

    Wow @TELUSsupport @TELUS I can’t believe that, instead of upgrading a nursing home to fibre optics, you’re just going to disconnect all of their service. Most of those people in their their TV is there only thing to do and you’re going to take that away from them.

  • JeffKinakin Jeff kinakin (@JeffKinakin) reported

    @TELUS @TELUSsupport what’s the point of having a customer service number when I can’t reach anyone due to your automated system?