Telus outages and service status in Parkland County, Alberta

Problems in the last 24 hours in Parkland County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Parkland County, Alberta

Latest outage, problems and issue reports in Parkland County and nearby locations:

• 
  Spencer Bennett (@spencerbennett1) reported 25 minutes ago from Parkland County, Alberta

  I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dayna (@daynabeee) reported 5 minutes ago

  @casualcactii 500 people had access to your name Ave address. More customer services reps at Telus have access to the same information.

• 
  Bryan (@BigGuyBry) reported 6 minutes ago

  @GradyTripp00 @MarkJCarney Don't worry, Telus said the water run off from the stadium will fix everything. Ignore the long dry hot summers we've been having.

• 
  Sarah (@shankarita) reported 7 minutes ago

  @deliaflower1 You probably got someone in Pakistan. I had to get help from the BBB once before a Canadian Tech from Telus called me and fixed the problem.

• 
  Tanev's Grill (@tanevsgrill) reported 8 minutes ago

  @SyncMercy Putting any business there would generate the same amount of tax revenue. Federal investment building something for a private corporation to profit off of doesn't help taxpayers. Telus leading this project should concern you more than it encourages you.

• 
  The Tusken Senator (@arobill3) reported 9 minutes ago

  @VanCityVice @Emily_Lowan We’re saying that instead of addressing any of the issues you crudely describe as noise (homelessness, opioid epidemic, wealth inequality) the gov is fast tracking projects for Telus that don’t do **** for the community.

• 
  Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported 10 minutes ago

  @TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.

• 
  El Punitor (@ElPunitor) reported 11 minutes ago

  My solution to crappy service from @TELUS is @Rogers.

• 
  Noel HC (@biathlon1) reported 14 minutes ago

  @TELUSsupport That is how I finally accessed my bills. Three days now My Telus app is not displaying them. I prefer using the app. Escalate this as I don’t think I am the only customer experiencing the issue. Also see the DM string I have had with support.

• 
  6atWest (@6atwestlake) reported 17 minutes ago

  @MobileMikeV @SawyerMerritt Funny my Telus fibre optic is less reliable than my starlink was. After taxpayer rural fibre was added (thanks everyone) I did lower my bill $50 a month at the time. (It crept back up and starlink is cheaper now). But starlink had no slow downs. Telus fibre still does. It’s strange. Top soeeds (although I only need about 20-30 were about 150 for starlink and 3-400 for Telus. So apparently it is faster (just of no benefit to my usage)…but the micro slowdowns are.

• 
  Richard L. Bennett (@RichardLBennett) reported 19 minutes ago

  To hell with Data Centres. Damn Telus. Curse Telus.