Telus Outage Report in Parkland County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Parkland County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parkland County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Parkland County, Alberta
Latest outage, problems and issue reports in Parkland County and nearby locations:
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Spencer Bennett
(@spencerbennett1) reported
from
Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hotsauceforlife
(@hhotsauce4life) reported
@TELUSsupport Will do. Ended up going to another provider and now Telus will not port our numbers. Pushing two hours on hold. This is pretty bad!
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•Kasane•
(@Velvet_Calamity) reported
@mike_rowan_van @AnthonyLacavera I am in the same situation.. leave Edmonton .. and go anywhere and Shaw service dies.. then it switches too nationwide.. which is garbage. I am switching to Telus when my contract is over.
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Chris Kohuch
(@ChrisKohuch) reported
@TELUSsupport @TELUS I’m moving my commercial refrigeration company to a new office space Dec 1st. Setup with Telus over a month ago to transfer the phone over on Nov 28th but they never showed up and now say they can’t get get there until Dec 5. I’m out of my old space Dec1st.
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bigbangtheoryfan
(@an34990453) reported
@TELUS Hi Telus. Was asked to return to a mall location today. Waited 2 hours and got sent home without resolution. No call back available until Dec 1. Not fair
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Scotfree_
(@Scotfree_1) reported
@MKhoromi @AnthonyLacavera @RogersBiz Ouch. Ohh, I remember those. If your unlocked phone is supported on their network check out Public Mobile -a Telus network subsidiary. Same national coverage area, unlimited Canada talk/txt/picture, 5 GB data at 4G speed. $40./mo.
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Ghastify
(@Ghastifylol) reported
@FaZeBlaze @Ninja wtf. @TELUS why does he get fibre and i get a weakened version of it bc my neighborhood doesn’t have it.
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jerry threet
(@jerry_threet) reported
I just spent 1.5 hours waiting for a customer service assistant on the phone for @TELUS @TELUSsupport AND THEN, when I got someone, they disconnected the call within 5 minutes of answering it. WTF.
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Dayton
(@Dayton_CA) reported
I cancelled my @Telus services to be effective mid month. I got a text that the new tenant can't even setup their Telus because didn't even cancel my account! they billed me for the entire month too! Now I'm 600km away and spending an hour+ on hold waiting to talk to a human wtf!
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Charmaine Straker
(@Cpstraker) reported
Anyone else having issues with #telus in #winnipeg?
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Imran Mirza
(@ImranMirza1687) reported
@TELUSsupport does Telus “Duopoly” in Alberta offer customer service?