Telus

Telus Outage Report in Eckville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Eckville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Eckville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Eckville, Alberta 01/25/2026 11:00

January 25: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Eckville, Alberta

Latest outage, problems and issue reports in Eckville and nearby locations:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kittykat4512 Linda L Sear AKA: ''Kat Mom'' (@kittykat4512) reported

    Dear TELUS: I understand that you see home cable as a 'want' and therefore not a necessity for your customers, but I strongly believe that to even cut off our internet as well as our home phone, therefore leaving us without anything to use in case of a medical emergency, is WRONG

  • brycecampbel Bryce Campbell (@brycecampbel) reported

    @Leah_Holiove @Shawhelp Telus is far worst. Never have I ever had a good experience

  • MoarNoodlez ☀️ Serena-Rae ☀️ (@MoarNoodlez) reported

    @janahealer i was with bell and paid $170 per month and now pay $120 per month with telus (but have kinda ****** service) i am in alberta

  • upFronteZine Ralph Grabowski (@upFronteZine) reported

    @mat8iou This one also rejected my gmail address. Odd thing is, my telus account is a business account. I s'pose it's a crude but ineffective way to cut out non-valid requests.

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    Omg dealing with @Shawhelp is awful. No customer service. Problem still not solved after many attempts. So how is Telus?

  • jarisfull #Unacceptable honey 🇨🇦🇳🇱 (@jarisfull) reported

    @telus @koodo Have the worst customer service since @Bell

  • cayonne antonio cayonne (@cayonne) reported

    A reminder for everyone that @TELUS @TELUSsupport is the absolute WORST at what it does. I've now lost up to 4 hours being run around by customer service reps who have no idea what they're doing.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • liptastick Liptastick Canada (@liptastick) reported

    Would love someone from @TELUS to return our phone calls. We have been waiting since Oct 30th and now it appears the Escalation Managers that have been assigned to our account are now ghosting us. Not great customer service. @MawjiZainul

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Think the problem in BC is theres so few things to short as BC has so few publicly traded success stories, and those that they do are like Teck or Telus which aren't economically all that exposed to our collapse.