Telus

Telus Outage Report in Eckville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Eckville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Eckville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Eckville, Alberta 01/19/2026 10:15

January 19: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Eckville, Alberta

Latest outage, problems and issue reports in Eckville and nearby locations:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @PaulDoroshenko @TELUS Go to the Telus Offices on Georgia Street. On the ground floor tell them you wish to go to reception. It's on the fifth floor (if I remember correctly) Tell the receptionist there you need to speak to someone about a huge problem - you will via a phone who works there.

  • JoshTaylorNL Josh Taylor (@JoshTaylorNL) reported

    @candicewalsh Telus is far more affordable than Vivint. Better service too. Haven’t tried bell. You can get a system with lots of gear for less than $50 and you should be able to save 5% on home insurance

  • LivetoErr 🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported

    @TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified that data before giving it to the government. Your private data wasn’t given away.

  • paradisenl Jenny from the Rock (@paradisenl) reported

    @candicewalsh Jesus. That’s awful. Are you with Rogers, Telus or Bell for phone/internet? Often you can bundle.

  • chrmstr B or not B (@chrmstr) reported

    @jcpoyser @TELUSsupport Xactly. Can’t find anything on the Telus PikTV website. I’ve no login on any device or browser and a “we’ll call in 24h” during a call with a support person that sounded completely lost. Now over 48h

  • Walker_19 Walter Paige (@Walker_19) reported

    @CTV I’m unable to watch content from the E! On the CTV app. I have the E! Network channel and I’ve already contacted Telus and they assure me that everything is setup correctly. Can you help?

  • nurseions Sarah Ions, RN (@nurseions) reported

    @TELUSHealth @TELUSsupport @TELUS WHAT did we do to deserve such a terrible EMR…asking for a friend🤯😑 #PSS

  • pastorwellman Pr. M Wellman (@pastorwellman) reported

    @PaulDoroshenko @TELUS I feel your pain. At a very visceral and violent level, I feel you pain. it is a traumatic stress to deal with Telus. If you get Heidi as you CSR hang up and call again. She is diabolical.

  • gscratch Greg Scratchley (@gscratch) reported

    @TELUSsupport So - Planned to switch to Telus mobility through your sales team. Received sim cards for 4 phones. None of the instructions can be followed, since the site isn't the same as your 'how-to' instructions, and there are no support numbers. Not a great experience.

  • TinDizzy Dizzy ★ (@TinDizzy) reported

    @Qualifyfor @TELUS Yeah. We hate calling Telus. You have to be prepared to set aside HOURS of being on hold & transferred around. Seems amateurish. You should be able to call and get routine issues addressed in a timely manner.