Telus

Telus Outage Report in Egmont, Sunshine Coast Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Egmont, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Egmont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Egmont, Sunshine Coast Regional District, British Columbia 05/12/2025 23:30

May 12: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HorridPandora63 Dominick (@HorridPandora63) reported

    @Procrastik8 @rpoconnor @TELUS Looks like I'm going to a new service provider.

  • houghfarmer Raqchan🌻 (@houghfarmer) reported

    @bcndp Never got an invite. Tried to book online no bookings on the Sunshine Coast for over 6 months. @bcndp and bc public health Complete failure. Why are we not able to walk into any pharmacy and get a booster or flu shot? It worked before you made it a lucrative contract for telus.

  • Visseracres Dylan Visser (@Visseracres) reported

    @tillystra @GlenneyAg @RogersBiz There all getting worse. Switched from Telus to bell. And both are terrible

  • darkmoodie Rage Against UCP (@darkmoodie) reported

    @TELUS are you seriously making your customers pay for this absolute crap you are displaying for NHL Centre Ice? This is really the best feed? Really are a bushleague company

  • StanBeeler Stan Beeler (@StanBeeler) reported

    Telus, the company that provides my landline phone, must have the worst customer service in Canada. I have been incorrectly billed for months. Every month I contact them to point out that Nova Scotia is not in Hong Kong; every month I am billed for NS calls as Hong Kong.

  • Ss_Shellie Shellie she’ll (@Ss_Shellie) reported

    @GlobalEdmonton @ChrisAChacon Telus sucks in many parts of Red Deer. 1 and 2 bars only

  • BenoitFamFarm Michel Benoit (@BenoitFamFarm) reported

    So for all the rural Alberta folk, who makes a phone with the best phone service? Don’t care much about the camera or apps, but the actual phone. On Telus currently, and not liking the last several iPhones I’ve had (XR currently).

  • Procrastik8 bigmamakano (@Procrastik8) reported

    @TELUS @DrPaulaGordon @tamarataggart Wow how great for Telus. Are you planning to stop forcing medical procedures every 72 hours to test your healthy unvaxxed employees???? Medical malpractice, blatant discrimination, zero science, waste, expense, garbage.

  • CarrierVince BigDaddyV (@CarrierVince) reported

    Holy crap @TELUS we’ve been on hold trying to set up SIM cards for new mobile accounts for over an hour and twenty mins so far….this is how you treat a new customer!!

  • SvetlanaCanada Svetlana Sapelnikova (@SvetlanaCanada) reported

    @TELUSsupport - You must look into the #customerservice. It's absolutely unacceptable in waiting/communication times (60 min is absolute minimum), the need to contact 3 times for the same issue and inability to accept online requests for stuff which @TELUS screwed up. #telus