Telus

Telus Outage Report in Elnora, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Elnora, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Elnora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Elnora, Alberta 11/27/2025 00:10

November 27: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Elnora, Alberta

Latest outage, problems and issue reports in Elnora and nearby locations:

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

  • PrairieAgMF Matty🇨🇦 (@PrairieAgMF) reported from Trochu, Alberta

    @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelseaMLVC LonelyHunter (@ChelseaMLVC) reported

    @TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?

  • JasonAMcLean Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • plafleur hugh jass (@plafleur) reported

    Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high

  • stephenbelanger Stephen Belanger (@stephenbelanger) reported

    @brycebaril A family friend wrote some stuff on contract for BC Tel (pre-Telus merger) 30 years ago and still has a support contract with them for it that they keep renewing every couple years so presumably they’re still using it. 😱

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @max63094 @TELUS I want to be clear that this has been a problem for YEARS but it was the last straw when I couldn’t even load 1 page to check power outages. Our community has terrible service. I can’t call my mom from my house unless I have wifi enabled calling on. A tech is coming out by Fri.

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS How about stop all the feel good BS about "helping" and actually help your customers. You are not a social service agency, you are a business! Where is your customer service? Why not actually spent the extra 1 dollar to have a tracking number when sending SIM cards?

  • catswarm melanie (@catswarm) reported

    @TELUSsupport He said that the equipment Telus supplied to us wasn’t meant to support fibre optic speeds, so we’ll never get the speed we pay for unless we wire every device in. Didn’t even look at the doorbell despite multiple requests from me.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    I'm still stunned that @TELUS preferred that I change carriers, despite being a loyal customer for over 25 years, rather that own up to their mistake and replace our phones. @telusmobility isn't the company it once was. Sad.

  • dla2691 Dawn Anderson (@dla2691) reported

    @TELUSsupport I need help figuring out who/what is using excessive data on my smart hub - reset & changed password Monday and still happening after hours on hold today was told to change password again. How do I get meaningful service from @Telus?

  • F_r_a_m_e_z_y Frame (@F_r_a_m_e_z_y) reported

    @TELUS @TELUSsupport Hey Telus, Ive been a loyal customer for a few years, automatic credit card payments. A provider called and offered me a better plan. It sucks that I felt I wasn't taken serious for a proper account review. #LostCustomer