Telus

Telus Outage Report in Erin, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 05/09/2025 14:30

May 09: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RajveerG Raj G (@RajveerG) reported

    @TELUS @TELUSsupport Upper NE Calgary experiencing Home Internet, TV, Mobile Internet outages. What is the issue and what is the estimated time for it to be resolved?

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUS come to tell us where the customer support our incompetence lie to your face and are nothing but a scum company

  • fxckintwig certified mouthbreather (@fxckintwig) reported

    telus is literally the ******* worst for getting scam calls. i have never gotten as many as i have since i’ve been with telus. this **** is going to be my thirteenth reason.

  • toughtorque Andrea Doyle (@toughtorque) reported

    @globalnews Fido is the worst. My husband bailed on them after they sold him a piece of crap phone that, early on, stopped receiving texts (Fido blamed Telus even though Rogers' customers' texts weren't being received either), & refused to cancel the contract. He's now with Telus.

  • ramonanijjar Ramona KN (@ramonanijjar) reported

    @TELUS @TELUSsupport do you have an update on how long this outage issue will take to resolve?? People still work from home 🥴 #yyc #telus

  • startupdba yycwanderer (@startupdba) reported

    @TELUSsupport our internet and optik are not working for me and my neighbours here in Calgary. My telus mobility data is only 4G. Help!!!

  • Lisa_Hamelin Lisa Hamelin (@Lisa_Hamelin) reported

    @TELUS been trying for days to get through to customer retention. Why don’t you have a call back option? (I guess I know the answer)

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSsupport Telus support the worst company in the world that will barefaced lie to you and steal from you very incompetent people

  • silv3r_aura_3 silv3r_aura_3 (@silv3r_aura_3) reported

    @TELUS @TELUSsupport When your modem has green lights, but no internet, phone or tv services. No mention of outages online. Wait over an hour for technical support only to be told they are surprised your area is also part of the outage & they hope it’s fixed by the am…

  • taylurinc TAYLUR MADE 💬 (@taylurinc) reported

    Bruh... my cellphone has spotty service on Virgin's network and my home internet with Telus has been down all since 7pm yesterday 🙃 Wtf is going on in Calgary?