Telus

Telus Outage Report in Erin, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 01/02/2026 21:50

January 02: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmilcarNineSix4 corazon de plomo ❤💚🤍 (@AmilcarNineSix4) reported

    Holy crap. On the line with technical support for my Telus Optik TV (yes, we still have cable lol) for AN HOUR and we couldn't get the PVR working. As soon as I hang up with a ticket put in I get the fricken thing working! Unbelievable.

  • FlatulentTweets Flatulent Tweets (@FlatulentTweets) reported

    @TekSavvyBuzz I really want to switch to you over your stance here but I’m currently on Telus 1.5G fibre and I would have a cap 20MBPS at my house with your service.

  • Harpaulmangli Harpaul Singh (@Harpaulmangli) reported

    @UnionBankTweets I checked up with my service provider TELUS and they have confirmed that it's all good at their end.

  • Ashleychasesno1 Ashleychasesnoone (@Ashleychasesno1) reported

    @mikesbloggity I'm in hell! I watched the 1st 6 episode & recorded last night episode because I had to get up early for an appointment & planned on watching it when I got home only to discover no cable because my internet modem is being an *** & have to wait for Telus to come & fix it tomorrow.

  • Scissorvictim Danny (@Scissorvictim) reported

    @TekSavvyBuzz We already pay the highest phone/internet rates in North America!! This is complete BS. When AT&T, Verizon etc looked to come into Canada. Bell and Rogers and Telus were are crying foul and took out ads in newspapers!! **** them!! 🖕

  • ACSAmherstburg ACS Amherstburg (@ACSAmherstburg) reported

    Our service provider is experiencing difficulties today. ACS phone lines, email and internet access are down. We apologize for the inconvenience and will post an update as soon as Telus has fixed their problem. Thank you

  • NicESpurling Nicola Spurling (@NicESpurling) reported

    I’m a pretty skeptical person, but I was really struggling to tell if this seemed fishy because I was having trouble understanding the person or because it was actually a scam. To be sure, I messaged Telus Support with the details. They confirmed that it was a scam.

  • Jon_Lamont Jon Lamont (@Jon_Lamont) reported

    @Patrick_ORourke @joshmcconnell One time Telus called me and asked me to switch with a "special offer" since I was a Koodo customer, the offer was the same plan I had with Koodo but $10 more per month

  • kenjurina Ken Jurina (@kenjurina) reported

    @TELUSsupport Hello Telus, Epcor installed a new power pole in our alley. While the power line was properly reinstalled the Telus cables weren’t and they need to be redone. Please DM me for address and service date. Thank you.

  • HeatherPin Heather 📌🍁 (@HeatherPin) reported

    Does anyone else have a #SamsungS20FE that they're sick of after not even 2 months? I've been having issues with mine since opening the box and @TELUS says I have to jump through a million hoops before they'll consider replacing it. I regret upgrading my phone.