Telus outages and service status in Fort Nelson, British Columbia

Problems in the last 24 hours in Fort Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JB (@JB969918124076) reported 3 minutes ago

  @TELUSsupport And now Telus has again shut down my business account without any approval. The account is in good standing. Even better, no one at Telus can address a business line outage on the weekend.

• 
  Birdy. (@thirtyspace) reported 6 minutes ago

  @Snaplandscaping @mattsekeres @TELUS Ha. They offshore to China and India. Good luck with that. Never trust corporations.

• 
  Del (@FullScopeWelds) reported 8 minutes ago

  @BCLionsDen @DarshanVancity @Rogers I've been with Telus forever. On jobsites out of town people recommend Rogers. Too many dead spots. Also cable and internet was horrible with Telus. Connection wasn't strong enough to watch TV with glitching out. Telus support is no help, they'll try to cover the problem.

• 
  bijboutique (@bijboutique1) reported 9 minutes ago

  @TELUSsupport @TELUS so I call for assistance to fix my freezing cable and you tell me I have to switch to your fiber network. Get lost! If you think you can force me into a service I don’t want then you have lost the following: Cable internet 5 cell phones Home security @Rogers

• 
  Britt Filion (Kennedy) (@brittkennedyWX) reported 9 minutes ago

  Has anyone’s data not been working with Telus lately? We switched back from Virgin because virgin was garbage, and now I’m having issues with Telus again. 🙄

• 
  Douglas Mark (@DouglasJMark) reported 11 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 12 minutes ago

  @Durmo2010 @TELUSsupport Telus support is non existent. I had too many terrible experiences with their so called support.

• 
  Lori Bergman (@bergy1965) reported 13 minutes ago

  Been waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7…and here we are on July 8. Good business plan…pay for service you do not receive.

• 
  Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported 16 minutes ago

  @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

• 
  Bobby (@youngster1015) reported 20 minutes ago

  @LarryChad19 @LeafRollin Do you think they would care? Check their quarterly earnings report for the last two years- net customer adds is not only positive but it exceeds bell and Telus combined