Telus

Telus Outage Report in Fort Nelson, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Nelson, British Columbia 03/13/2026 16:15

March 13: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zzobear Zoey 👸🏻 (@zzobear) reported

    really sucks when you actually really wanted to get your homework done and go to your classes but your internet goes down and you’re with telus #worstcustomerservice 🙄🤬

  • nicolacourtney GRINCH-ola 💚🎄❇️ (@nicolacourtney) reported

    @hmw_19 hahahahaa! Telus doesn't have the new Google phone and I heard that battery is ****. I love my Mac, and I used to love iPhone. I don't know what else I would get!!

  • aceman67 Aceman67 (@aceman67) reported

    @jhaletweets @TELUS Any of the big 3 providers are bad in Canada.

  • SrushtiGangdev Srushti Gangdev (@SrushtiGangdev) reported

    @Kehyslop They're having tech issues with Telus.

  • MGrignon_ Distant Marc (@MGrignon_) reported

    Hey @TELUS ... your callback service is really BAD!!! I keep answering and there is no one on the line - have someone call back or stop wasting our time!!!

  • kernalsanders13 Karnjit Aulakh (@kernalsanders13) reported

    @TELUS worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because I cant get an ip address to my router but nothing this is a joke. Gotta take my business elsewhere for internet at this point.

  • Ani1u7 AniluTechyGal  Stay safe - shop local 💙💙💙 (@Ani1u7) reported

    @Sahamchi @TELUS I found TELUS customer service better than the others. ¯\_(ツ)_/¯

  • dcl77 Dave Laubman (@dcl77) reported

    @EdmFootballTeam @TELUS Woops! Sorry. I didn't see you there. My bad.

  • mantalicious Steve Manta (@mantalicious) reported

    Still have a landline we rarely use. Everything just goes to voicemail we check every so often. Does @TELUS have an answering service that will just transcribe messages and send them to my email so I can get rid of the landline but keep the number I’ve had for 25 years?

  • barryrabold Barry Rabold (@barryrabold) reported

    Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo