Telus

Telus Outage Report in Fort Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Nelson, British Columbia 12/12/2025 03:30

December 12: Problems at Telus

Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KillaWats83 Ryan Watson (@KillaWats83) reported

    @TELUS is there any service issues happening right now because of the storm yesterday?

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    @TELUS @TELUSsupport Ya know it’s funny, you guys keep adding phone lines & adding phone lines daily but you do NOTHING to add more towers to support the capacity. Pretty sad when I pay $120 a month for my cell & CANT EVEN WATCH A HOCKEY GAME AT WORK!!! 🖕🏼🖕🏼🖕🏼

  • PostlesJen Jen Postles (@PostlesJen) reported

    I reported a phone line down on the sidewalk and I just received this text message?? @TELUS @TELUSsupport ...your technician is all set to arrive on (date) Please remember a $150 service call charge will apply if you are unavailable for your appointment or if not caused by TELUS

  • missdominatrish tricia candy... (@missdominatrish) reported

    @HannieOkello @TELUS @Rogers My telus cell phone has had no issues but rogers has been down for 29 hours now

  • TBengert moth (@TBengert) reported

    Sabrina here- telus is a piece of **** and I have not had service at all during this black out and I'm so internet deprived

  • PoweredbyPoodle CJ Frederick 🇺🇦 (@PoweredbyPoodle) reported

    @LTFD_NOIQ We both have phones that send us Amber Alerts, but neither of us (@TELUS network) received an alert. Curious about what went wrong.

  • MsKPell Ms. Pell 🧪🧬 (@MsKPell) reported

    @KayedSabrina Telus here and the service has been hit or miss all day (currently in Trent Hills)

  • WeatherManRed1 WeatherMan07 (@WeatherManRed1) reported

    @PoweredbyPoodle My family had 3 devices compatible with receiving alerts but did not receive anything. We had 3 different services (Lucky Mobile/Bell, Rodgers and Telus). I think we lost LTE/cell service before they sent the notification.

  • AkashSablok Akash Sablok (@AkashSablok) reported

    For a communication company, it’s has been absolute nightmare trying to connect with someone @TELUS or @TELUSsupport Five phone calls, each time on hold 30-45 minutes - still no resolution with our billing. I believe it’s time to switch all our @telus services. #disappointed

  • Peter79204473 Peter (@Peter79204473) reported

    @TELUS finally saying goodbye to this crap company. Support was useless as usual. Loyalty department is a joke