Telus

Telus Outage Report in Fort Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Nelson, British Columbia 03/28/2026 16:50

March 28: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pjdugue Pat (@pjdugue) reported

    @OnePlus_Support is there still an issue with Nord N100 and Telus phone carrier? I'm getting no mobile data on my phone since an update and I don't think I'm the only one.

  • erazmus Ian McLaughlin (@erazmus) reported

    @ValauraV Went through the same hassle. Apparently the number to call for Telus Fibre is 1-888-310-2267. It'll save you the step of getting someone who can't help you. Not that Telus will *tell* you this is the number to call.

  • pjdugue Pat (@pjdugue) reported

    @TELUSsupport Now it doesn't seem to be a Telus problem, it's a OnePlus's. Seems to be related to an update that doesn't let me modify the APN settings. Spoke to Telus support and they helped me out.

  • bdubz30 Bdubz30 (@bdubz30) reported

    @TELUS I am unable to use my apps or text messages on my Samsung s10. I have unlimited data plan but my apps say I'm offline or unable to connect. My text messages keep failing to send. Even on wifi. Is there some sort of connection issue.? I have tried everything.

  • megmactv Megan MacRae (@megmactv) reported

    @mcclure111 Don't we all. I literally keep both shaw and Telus service because they're like a seesaw back and forth between who's shitting the bed more year by year. Though fiber is pretty nice so it'd be hard to switch back to shaw now.

  • BethTrio BethRuston (@BethTrio) reported

    @Stormymaryann Telus but others had Telus and never lost service or those who did it was brief. I might have to call them.

  • TPLAAIIN Tyson Plain (@TPLAAIIN) reported

    @TSNHelp yo why is my tsn2 locked while everything else is unlocked on the app? I can watch it on my telus service but not in the app

  • angrynate Nate (@angrynate) reported

    I will shout this from the mountain tops until my dying breath, @TELUS has the absolute worst customer service in the entire universe.

  • chaichurail desi wednesday addams ✨ (@chaichurail) reported

    i lov getting hounded at the mall by people to swap my internet service to Telus…. even after letting them know that i’m already WITH telus

  • PGAlberta AB Test Subject #4120004 (@PGAlberta) reported

    Should be noted Telus doctors are being paid more than regular doctors for the exact same service already