Telus

Telus Outage Report in Fort Nelson, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Nelson, British Columbia 11/23/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pcuser44 James Latimer (@Pcuser44) reported

    I love how companies just hire Minorities for tech support jobs and have them read off cue cards The guy cant even update a MAC address, if you’re in tech support and cant do that you’re not very technical if even certified at all. Telus tech support is terrible for this

  • Pcuser44 James Latimer (@Pcuser44) reported

    Nice he throws me back to the 1-800 number totally useless Telus tech support always wasting my time till i lose my mind Trust me worked with computers for over 25 years, this is totally unacceptable training levels for a tech support agent BESIDES the language barrier

  • mizelli05 Miz Ellie (@mizelli05) reported

    @tracyinkits @Shuggs_YYC @cmcalgary Telus in SE is terrible. Friend has gone back to landline. When she called Telus she was told they have too many users for the amount of tower access they have. Of course they blame 'the guberment'. Shld be false advertising to keep grabbing customers w service they know is poor

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Not only that we’ve been given stupid solutions like we will reduce your data by 2 gigs a month and that will bring your bill down by $5 a month. I asked how is that going to help with no phone service? Their response back to me was it won’t but it least you’ll get a cheaper bill

  • bellab2181 bellarose (@bellab2181) reported

    @TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Not as though I can UPGRADE my goddamn internet, Telus. I'm on the "fastest" plan that you keep slowing down.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Absolutely the worst customer service. We have been unable to get service in our area since February because of problems with the tower. We switched recently to FIDO which is absolutely perfect but you guys have charged me a penalty for leaving

  • WTIBull WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • ms_maclean Kathryn MacLean (she/her) 🇨🇦🇺🇦 (@ms_maclean) reported

    I am disappointed as both a @Telus phone and home security customer that they are intending to charge a credit card fee. Unless @RBC reduces their fees to make it possible for me to keep using my expensive #Visa card, I will be looking for other options for my next contracts.

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    Hey great work @TELUS and @TELUSsupport thanks for hanging up on me after OVER AN HOUR waiting on customer support. Also, still don’t have internet after 3 weeks because you can’t seem to coordinate your drop team. ***, you are the worst.