Telus outages and service status in Fox Creek, Alberta

Problems in the last 24 hours in Fox Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fox Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 1 minute ago

  @milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.

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  Jay Pee (@JayRaigh) reported 3 minutes ago

  @nenshi When I was working on 5G towers the Filipino Temporary Foreign Workers were falling off of the Towers and dying. Rogers and Telus did not pay out compensation because they were sub contracted to the projects for 50 cents on the dollar. Also the Temporary workers brought down wages of Canadians. Is this the society we want? Cheap and disposable labor? Canada is not as good as the 1980s and 1990s and 2000s.

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  x-Stunning Steve ⬆️ (@SteveDickerNL) reported 5 minutes ago

  @koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus

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  Hungry (@Hungryj0fb) reported 5 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Telus doesn’t give one ****.

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  Beatsie1 (@Beatsie1) reported 5 minutes ago

  @Kapur_AK in Calgary we have Rogers or Telus. we used to have Shaw. we have NO competition now. the costs keep going up. the service is disgusting. before the Libs did this i had Shaw internet/TV & my cell with Rogers. Both were excellent then. now it's a horror story. Champagne.

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  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 12 minutes ago

  Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

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  heiba9866 (@heiba986627073) reported 12 minutes ago

  @GeorgeHampton25 @WestJet WJ wanted cheap customer service they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any exp in airlines at all

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  S Chowdhury (@simplychowdhury) reported 13 minutes ago from Mississauga, Ontario

  @ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.

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  Russell Smith (@Russaroni99) reported 14 minutes ago

  @TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.

• 
  K.J. (@KSJaswal97) reported 14 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Happened to me too, was calling about my internet services and the person who picked up said he was from the Telus customer service in India I legit couldn’t believe that they have a department in India of all places. Why do they have people there managing Canadian accounts