Telus

Telus Outage Report in Toronto, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

The latest reports from users having issues in Toronto come from postal codes M5A, M5M, M5H, M4Y, M4C, M4N, M5P and M4V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 05/29/2025 02:25

May 29: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Etobicoke, Richmond Hill, Concord, North York, Scarborough, Markham, Vaughan and Rexdale.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaEtobicoke Phone
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lacedwithlies мbrooke (@lacedwithlies) reported

    Why is @TELUSsupport @TELUS closed right now??? It’s 8:23 pm. I worked for @Rogers and we talked to customers until 11 pm. I need help now lmao.

  • JodiLynn1983 Jodi Bootsman (@JodiLynn1983) reported

    @CTVNews Maybe cellphone companies shouldn’t be allowed to charge $100 a month! @TELUS @Bell when MB Stilm had MTS. Plans were $50-60 a month, now they are $100, for less data and horrible customer service.

  • R13Lens R13_lens (@R13Lens) reported

    @TELUSsupport If only your telus technician who installed my modem did his job then I wouldn't have lost $5k. As a small business owner who had to rely on your service @TELUS failed miserably at my own expense.

  • shellysebastia1 Mommblogger (@shellysebastia1) reported

    @ADT ADT/Telus emails increase in monthly fee by $5 if contract for 3 years not signed. Called to cancel as not happy. Telus has the nerve to charge the increase even when the service has been cancelled. Nickle and diming customers just because you can is not good.

  • bcforsc chris🇨🇦 ♌️ (@bcforsc) reported

    @twotonetulip @telusmobility Can’t you get on with Virgin? I ditched Telus for my cell phone and internet. Telus is expensive and the CS sucks

  • AAP4X_ Ashley (@AAP4X_) reported

    I just had the worst experience with @TELUSsupport @TELUS I can’t wait for my contract to end so I would never have to deal with their bullshit again.

  • TrevorKuznak Trevor Kuznak (@TrevorKuznak) reported

    So done dealing with @Bell_Support - they call me to ask about my service. I have issues and they tell me to call 1-800 number after 1-800 number. After 4 reps, they can't do anything. Totally transferring my cell to @telus and my internet to @VMediaTV

  • DungeonEnvy Salmon Envy (@DungeonEnvy) reported

    Anyway Telus said they'd try to schedule something for me this week - then scheduled my appointment for NEXT TUESDAY after failing to show up for my appointment this morning But I went onto their app and was able to reschedule for tomorrow morning? **** all of this

  • katiemackenzi18 KatieMacKenzie (@katiemackenzi18) reported

    Another week before my package - shipped two weeks ago - will arrive. Thanks @telus and @PurolatorInc for the less than stellar service.

  • girlegunz TLogic-SaveWomen’sSports (@girlegunz) reported

    @TELUS @TELUSsupport Wow! The first time in months the Optic TV App didn’t flat out crash or stall. Dare I hope it’s found stability?