Telus Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	5 days ago
Toronto	Internet	10 days ago
Toronto	Phone	10 days ago
Toronto	Internet	15 days ago
Toronto	Total Blackout	17 days ago
Toronto	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Garrick The DJ (@GarrickTheDJ) reported 2 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Ken Engelhart (@KenEngelhart) reported 3 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Garrick The DJ (@GarrickTheDJ) reported 6 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  DjMalik (@DjMalik8013) reported 9 minutes ago from Toronto, Ontario

  @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

• 
  Garrick The DJ (@GarrickTheDJ) reported 22 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Farrukh Lalani (@fslalani) reported 24 minutes ago from Toronto, Ontario

  @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

• 
  Garrick The DJ (@GarrickTheDJ) reported 30 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  eRa Alex (@AIexArteaga) reported 36 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

• 
  Dante Haversham (@Blooberboy) reported 37 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  bitter ness (@StregaNessa) reported 39 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 42 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 44 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Josh Millican (@Josh_NPH) reported 45 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Ryan Baldwin (@bakerofbytes) reported 47 minutes ago from Toronto, Ontario

  After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

• 
  Vipin (@Vipin39027196) reported 49 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Ed 🍃 (@fuckdemmkids) reported 50 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Dante Haversham (@Blooberboy) reported 51 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  George (@GeorgeStroe3) reported 53 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Peter Muscat (@Peter_Muscat) reported 54 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  Andrea Gimblett (@andreaLG) reported 58 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric Petersen (@ericpet) reported 10 minutes ago

  @Wildsau @TELUS It's good most of the time, but the wifi has always been atrocious...likely a hardware issue more than anything. Lately it's been brutal wired as well.

• 
  Aaron (@SchueyF1) reported 11 minutes ago

  @johnsonbecky @TELUS A friend has been dealing with issues with Telus for well over a month. Shes pretty much lost her mind 🤪

• 
  Wild Wil (@13WILDWIL) reported 13 minutes ago

  @CFOXvan hey guys! I'm sending g this in hopes we can get the world famous CFOX on our telus optics running again. I have checked with a few other telus users and they have the same issue. Would love to listen to you guys in house.

• 
  Rob Bieber Ⓥ🌈 (@rob_bieber) reported 14 minutes ago

  @TELUSsupport But I'm being told that you've blocked our devices. All your subscribers devices are non Telus devices as you don't rent them out. With BYOD you can't ethically restrict our access to the service and you staff need better training when we choose to sign BYOD deals. Shame.

• 
  Peter Kieser 🍁 (@pfak) reported 14 minutes ago

  @PhillenniumLine Kinda like how TELUS refused to enable VoLTE on my account because I didn't waste money on one of their ****** phones. **** Canadian telecos.

• 
  Tom Sedens (@Wildsau) reported 19 minutes ago

  @ericpet What are you using for wifi - their router? We have a Telus Boost system (4 nodes) and it is amazing. Our neighbours’ Shaw went down and they “borrowed” our wifi for a couple of days and were getting 160 Mbps at their place.

• 
  Tom Sedens (@Wildsau) reported 20 minutes ago

  @ericpet @TELUS I think your experience is an anomaly. We have had Telus fibre for a long time and it has literally never went down in all these years. Same with anyone else we’ve talked to it about. Sucks that it’s not perfect for you. 😔

• 
  Never Ending Radical Dude 🏴‍☠️ (@The_Rad_Zone) reported 21 minutes ago

  @CanadianGuy55 My friend lose service with Telus when a crew doing renos next door cut the wrong cable. It took a month for them to fix it and many more for his comic book store to recover.

• 
  Dr. Gideon Christian (@ProfXtian) reported 23 minutes ago

  Hi @Telus, thought setting up a home internet service with you guys was as easy as a phone call. Nope. For days now, been spending hours seeking the “privilege” of speaking with one of your rep to set up a home internet. No luck. @TELUSsupport

• 
  Flatulent Tweets (@FlatulentTweets) reported 23 minutes ago

  How stupid is it that @TELUS / @TELUSsupport doesn’t have anyone I can talk to at 8:30 on a Friday night. Isn’t this partly why I pay so much for internet.