Telus outages and service status in Toronto, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 16, 9:02 PM EDT.
- Internet (56%)
- Phone (33%)
- Wi-fi (11%)
The latest reports from users having issues in Toronto come from postal codes M5A , M4G , M6J , M3M , M6B and M2N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Richmond Hill, Scarborough, Toronto, and Purpleville.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill
|
Phone | 2 days ago |
|
Scarborough
|
Phone | 7 days ago |
|
Toronto
|
Internet | 10 days ago |
|
Toronto
|
Wi-fi | 11 days ago |
|
Toronto
|
Internet | 13 days ago |
|
Toronto
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioWe're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Lilithe ๐ฐ ๐๐๐๐ค (๐ข๐ธ๐ฏ๐ฝ๐ท๐ฎ๐ผ๐ผ Guaranteed) (@lilithebowman) reported from Toronto, OntarioI didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Nabil Khandaker ๐ง๐ฉ๐จ๐ฆ (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS Itโs working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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โ๐๐ฅ๐๐ฃ ๐๐๐ฆ๐ฃ๐๐๐ (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโs like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS Iโm not happy about my phone being suspended. I just spoke to someone via chat to reinstate and itโs not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasnโt delivered an e-gift card I paid for and they said they had sent, but just as Iโm trying to contact customer service my @Bell home service abruptly craps out. (Iโm using my Telus mobile phone to tweet.)
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Nabil Khandaker ๐ง๐ฉ๐จ๐ฆ (@nabil01717) reported from Toronto, OntarioJust spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, OntarioIs data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Shaun Guthrie ๐จ๐ฆ (@LordGuthrie) reported from Toronto, Ontario@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and youโre and existing customer
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? Itโs been like this for a week and no solution seems to work.
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Sharlene๐ฑ๐๐ท๐ป (@sfergs_) reported from Markham, OntarioIโm with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Annette McKinnon (@anetto) reported from Toronto, Ontario@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hawkey (@chihawky) reported@BenPopeCST You make this sound so exciting, mike and tripp make it sound like a baseball game... So f@3&ing borrrring!!! Haven't heard a chsn feed in almost a month... Telus center ice sucks.
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Harry Sak (@CriticalAnger) reportedGood news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.
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Emmanuel Richie (@emmanuel_r90) reported@GodsgiftOkoji @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Drew Rickard (@DrewRickard2) reported@AlanErrington Yes same problem via Telus TV, must be a Global issue??
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Idiom (@idiom_bytes) reportedCanada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.
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dapipi.imba (@DapipiImba) reportedI was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens
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Vancity (@Justconstantwon) reported@TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.
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gฤษษ (@GabrielleBuchh3) reported@TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?
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Janice Chytra (@daisydexter4) reported@janmedo49 Pierre has no real world experience. None. The only real job heโs had was as a telephone customer service rep for Telus. Thatโs it! ๐ณ Heโs not qualified to run Canada. Period.
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Omni G (@OmniG7) reported@Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.