Telus Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A , M3M , M6B , M2N , M4V , M2P , M5J and M5V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 days ago |
|
Toronto
|
Internet | 9 days ago |
|
Toronto
|
Phone | 9 days ago |
|
Toronto
|
Internet | 14 days ago |
|
Toronto
|
Total Blackout | 16 days ago |
|
Toronto
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Dante Haversham (@Blooberboy) reported from Toronto, OntarioI signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Andrea Gimblett (@andreaLG) reported from Toronto, Ontario@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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eRa Alex (@AIexArteaga) reported from Toronto, OntarioOn god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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bitter ness (@StregaNessa) reported from Toronto, OntarioIf anyone tried to text me today, Telus was down and I didn't notice 🥲
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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George (@GeorgeStroe3) reported from Toronto, Ontario@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Ed 🍃 (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Brit Alexandria 🌷 (@brxvnd) reported from Toronto, OntarioWorst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Pixelpump 🏴 *NOW WITH 5G (@pixelpump) reportedIs @telus fiber down all over Vernon BC?
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teslainvernon (@teslainvernon) reported@sgeve @TELUSsupport @TELUS ours just started working again about 2 minutes ago. Is yours still down?
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RIO.J (@TinZhanV) reported@Tonygeheran Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.
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Jeff Cabiles (@ShOcKjOcK80) reported@MindyJoss Unfortunately, we left MTS because when we called to see if they had any deals, all we got was the run around and a few rude customer service reps. I’m with Telus now, no issues, maybe check them or other plans? Compare? 👍
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EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedI bet So have the worst internet .... I am with @TELUS @TELUSsupport J will have to let all m to followers on Twitch know !!
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RIO.J (@TinZhanV) reportedInternet cable cut down by a truck on Friday. FOUR days passed, service NEVER works. Trying to cancel Telus and get internet from other providers. Telus say I need to pay a cancellation penalty. I am bounded without service provided.
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RIO.J (@TinZhanV) reported@TELUS Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.
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itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported@xavier_laff @freemobile I’M SCREAMING 💀💀💀💀💀💀💀 Boo u literally tried convincing me Free had a roaming agreement with Telus (plot twist: they don’t) and now ur talking about testing in Yukon? I know a guy that went there a few months ago. No service.
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Gurpreet Singh (@gopsy_s_goraya) reported@TELUS you really need to double-check information before reporting to credit bureau. Take accountability of your actions and make amendments. I’m not even a telus customer and got affected by your irresponsible behaviour.
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Joe Balaneski (@balaneski) reported@JonLueke @GroseAndrew Perfect!!! Haven't had any issues with it since I switched over to Telus in October of last year!