Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	6 hours ago
Toronto	Internet	20 hours ago
Toronto	Internet	1 day ago
Toronto	Phone	2 days ago
Toronto	Wi-fi	2 days ago
Toronto	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 6 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  David Shory (@dshory) reported 10 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  bitter ness (@StregaNessa) reported 11 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Rishabh Sinha (@rishabh_snh) reported 14 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Michael Nugent (@michaelnugent) reported 15 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 20 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Sarbjit Kaur (@sarbjitkaur1) reported 21 minutes ago from The Beaches, Ontario

  @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

• 
  ⚪️⚫️ (@MonicaLauriola) reported 23 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  Ryan Ali (@ryanali23) reported 25 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Sophia Cybulski (@SophiaCybulski) reported 30 minutes ago from Toronto, Ontario

  @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 30 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  Debra Henry (@debbyhenry) reported 36 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 42 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Jamie Fox (@ACJamieFox) reported 45 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Matthew Gamble (@mgamble) reported 46 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 47 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  RyanCartier (@RyanCartiers) reported 50 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  CERB Gotti (@TheSlowBurn) reported 54 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Dante Haversham (@Blooberboy) reported 58 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  ShaziGoalie (@ShaziGoalie) reported 1 hour ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FTP/ACAB 🍉 (@bluesparky666) reported 6 minutes ago

  I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

• 
  Gordon Adams (@GordAdams4) reported 7 minutes ago

  @jodyvance @TELUS I have had Shaw for the last twenty years and no problems

• 
  Adam Henry, CFP (@adamhenrycfp) reported 11 minutes ago

  Things are expensive right now. An easy way to save some money is switching your phone plan to Public Mobile. It runs on the Telus network, so service feels the exact same. My wife and I made the switch a couple months ago. Took 10 minutes. Saving literally $120/month.

• 
  Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported 12 minutes ago

  @CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.

• 
  Dylan Miles (@king_of_bob) reported 14 minutes ago

  @LAno1sportsfan I got the same amount of time for suggesting folks burn down the house of the CEO of Telus in response to him bragging about bringing an AI data center to BC.

• 
  Boo Meester (@BooMeester) reported 15 minutes ago

  @NFB_Katja @jodyvance @TELUS I haven’t had problems with the actual technicians, just Telus itself!

• 
  Bill Tansey (@lkn4chnge) reported 16 minutes ago

  @TELUS After being on hold and trying to get past IT service reps for about 50 hrs and A week I cancelled and went to Rogers

• 
  Unacceptable Cherie B (@CherieBeneteau) reported 22 minutes ago

  But yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be

• 
  Sid Ho (@SheldonDuke3) reported 23 minutes ago

  @jodyvance @TELUS Note they use substandard **** that doesnt work properly....their techs are mostly amateurs.... i dropped them a while back.......

• 
  RJ 🇨🇦🇮🇱 drop the puck! (@alfred_jens) reported 27 minutes ago

  @sugartymefarm @MelissaLMRogers @TELUSsupport Telus…now if their damn stock would quit tanking lol