Telus Outage in Toronto, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Toronto, Ontario

Telus Outage Chart in Toronto, Ontario 08/05/2020 13:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.17% Internet
  • Phone 15.30% Phone
  • TV 7.22% TV
  • Wi-fi 6.66% Wi-fi
  • E-mail 5.10% E-mail
  • Total Blackout 2.55% Total Blackout

Telus Outage Map Near Toronto, Ontario

The most recent outage reports and issues originated from Etobicoke, Toronto, Concord, Markham and Thornhill.

CanadaEtobicoke Phone
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CanadaEtobicoke Internet
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CanadaToronto Phone

Telus in Toronto, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:
  • queerthoughts Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • BoomDiggyBang Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • queensantos1984 🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • KathyHogan75 Kat - channeling my inner anarchist (@KathyHogan75) reported

    @LynnHammondNL @Bell_Aliant I've moved my number from Bell, to Telus, to Koodo. No issues.

  • FortMcTuba Heather Redfurn (@FortMcTuba) reported

    @ryanjespersen If you are w/Telus, you can go in and they can help you set up a feature that will screen calls. whenever an unknown caller calls they get prompted to dial a number before their call will go through. After they are through once they don’t have to dial the # to get through

  • WildergardenBC Wildergarden (@WildergardenBC) reported

    @TELUSNews @TELUS Yes-fibre is a critical need for us working remotely-families out here ordered service-stopped ‘our’ work over & over to talk with your multiple crews/answer endless emails&now after months of good-faith we just got told “ sorry too busy” no #telusresults 😢 😩

  • TeatimeTrading ANTIFA Devon Terrio (@TeatimeTrading) reported

    @QuirkyGirl69 none. they're all bad. including mine! I am currently subscribing to public mobile, which is a telus subsidiary, i sub to this service as the plan is $13/month (I think it's 15-17 as i have some 'referrals' and another discount for autopay) i am hostile to the big 3 oligarchy

  • katynotie reason over passion (@katynotie) reported

    @nsdebbi My problem is telus is unlimited data and I don't need that.

  • BCBawnee 🌷𝕓ÃώŇ~ž𝒶𝔦🌷🇨🇦 (@BCBawnee) reported from Chilliwack, British Columbia

    @redsealsteamer @QuirkyGirl69 I'm a telus girl too. Contract ends in Oct, hoping by then @shaw will still have a good deal because I use them for my internet service and home phone as well.

  • angryark99 Angryark (@angryark99) reported

    @ryanjespersen Fido Chinese Voice Dept, and the Mexican sounding Canada Revenue Agency really want to speak to me. Call me three times a week. Altho not a scam, “Bob” from the air duct cleaning service has also been quite persistent. Can’t Rogers, Telus, Bell etc do anything about this?

  • lindork Linda Hoang 💕 (@lindork) reported

    @the_pnut @NapsAndSarcasm I have actually never used a wireless charger until now (in my new car lol) so I'm not sure about this myth! Maybe I will ask my @TELUS friends and see if they can confirm for us!

  • IHateMyLiver47 BEER PROPHET (@IHateMyLiver47) reported

    @QuirkyGirl69 I have had telus, bell, and now rodgers. Rodgers has the best customer service. Bell sucked for that, as did telus.

  • Fyrman162 Fyrman 🚒💨😷 (@Fyrman162) reported

    @katynotie I called Telus last year about my plan that I’d been on for years. I was well outside my contract commitment so they put me on a better plan that I was happy with. Worth talking to them and if you’re not happy with what you’re hearing ask to be put through to customer loyalty.