Telus

Telus Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M5J, M4S, M6P, M3M, M5V and M9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 01/26/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York and Woodbridge.

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City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • BoomDiggyBang Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • queensantos1984 🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GoddesSammi Sam'ika (@GoddesSammi) reported

    Finally got around to going in to telus to figure out what ******** was up with my phone bill. Now paying $20 less for 18gb more data / month, lol

  • sarahthefrey Frey (@sarahthefrey) reported

    @DrJenGunter I have used Koodo for years. They're on the Bell/Telus network and have really transparent rates, data cap heads up, and the customer service has always been good.

  • IMBIBEandSAVOUR Gloria J. Chang (@IMBIBEandSAVOUR) reported

    2/2 @TELUSsupport @TELUS I am hounded daily by this collection agency for a bill I paid four years ago. Your option/system to get a callback from Support goes directly to my voicemail so I can't answer. Please rectify this situation before it affects my credit score.

  • Bookaholic8 Pierre Stolte (@Bookaholic8) reported

    @DrJenGunter Fido. I've had coverage issues with Telus, Koodo and Bell. As in: couldn't get a signal in my home in Vancouver.

  • greecebaII Greeceball (@greecebaII) reported

    @MikmaqCanadian Point to what media Telus owns and controls idiot. You think market share matters when you are including wireless and internet service?? CBC has zero market share here. I guess you will never ever cry about them then right? Right? Oh wait. You cry endlessly about CBC

  • AbBowHunter1 AbBowHunter 🏳️‍🌈 Bi (@AbBowHunter1) reported

    to anyone that is fed up high mobility prices, #futureisnotfriendly at #Telus they don’t seem to want you as a customer unless you’re spending big money on what they want you to have.

  • BlueMilkMama Jaklin Joyce | Blue Milk Mama (@BlueMilkMama) reported

    Still can’t get a PS5 and now they’re RAISING the price in Canada to punish me further?!? Maybe I’ll jump ship and get an XBOX instead. Always said I’d never do that. Well, the times they are a-changing! Not impressed with this @PlayStation. I dumped Telus for Shaw. You’re next.

  • tiredicunurse Suzy Q (@tiredicunurse) reported

    @DrJenGunter Does freedom have good service in Ottawa? Their prices are usually better then Rogers/Telus

  • d_a_n_i_t_s _d_a_n_i_t_s_ (@d_a_n_i_t_s) reported

    @DrJenGunter We have Telus but are probably switching to Shaw. Telus has better service than rogers where I am (bc) but they are all $$. My friend has/likes Fido but not a big data user…

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    TELUS mobility is the most rudest and hardest to work with as a business owner I would think they for one be understanding but no they rather see your family business be nothing then to help for shame