Telus outages and service status in Toronto, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 31, 4:31 PM EDT.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Toronto come from postal codes M6B and M5A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 days ago |
|
Toronto
|
Wi-fi | 20 days ago |
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Toronto county
|
Internet | 23 days ago |
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Markham
|
Phone | 28 days ago |
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Toronto county
|
Internet | 1 month ago |
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Toronto
|
Internet | 1 month ago |
Community Discussion
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Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Olivia H. ☆ (@oliviahlho) reported from Centennial Park, OntarioToronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
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HotPeppa (@Hunnie2B) reported from Toronto, OntarioExplain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Michael Nugent (@michaelnugent) reported from Toronto, OntarioOh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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WellWithMelo (@wellwithmelo) reported from Toronto, Ontario@TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioWe're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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WTIRealist (@WTIBull) reported from Toronto, Ontario@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario@TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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MRD (@MRD87694463) reported@MPelletierCIO 9$ target, at that point depending on what telus is doing, its an acceptable buy if they havent removed most of their old management, then its not a buy yet as they will continue to allocate capital incorrectly. It's hard to allocate capital correctly if you believe you dont need to understand how the technology works that you're managing and building. Bad Culture. Truth hurts. Telus is a dud until they clear the house
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TELUS Support (@TELUSsupport) reported@AMAMcDougall I'm very sorry for your loss and my condolences Angelle. If you need any help with your TELUS services please don't hesitate to reach out here and I'll do my best to help.
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shelby leslie (@shelbyeleslie) reported@StatisticsBC @VIAwesome Fair enough—public debate is healthy. But the core claims driving the marches (water grid drain + waste heat baking the city) still don’t match the actual engineering. These aren’t traditional evaporative data centres. Telus/Westbank designs use closed-loop liquid cooling—a sealed system that recirculates the same fluid, like a car radiator. Result: dramatically lower water use (company target: up to 90% less than conventional air-cooled facilities) and near-zero ongoing evaporation for the primary loop. At 150 W Georgia, the heat isn’t vented to the street. It’s transferred into Creative Energy’s district steam plant to help heat 200+ downtown buildings and cut natural-gas demand. That’s the opposite of “warming the city.” Protests highlight real questions about scale, power, and process. Those deserve scrutiny. Spreading outdated assumptions about water and heat does not. #Vancouver #DataCentres #Sustainability
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Isaac Sutherland (@randyhorst3) reported@twitstwit @MrStache9 Telus and Shaw are the same. They know we have limited options in Canada and can treat us like dirt.
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Matt Pisko (@MattPisko) reportedI subscribe to Sportsnet through my TELUS television package. Every month I pay for your channels, yet because I live in Calgary and support the Vancouver Canucks, I am expected to purchase a full Sportsnet+ Premium subscription simply to watch out-of-market games.
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Cadi Jordan (@cadijordan) reportedThere seems to be a widespread #Telus Wifi/ home services outage in BC Lower Mainland. Is your service effected? We've been without for hours now in #MapleRidge #TelusOutage
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Primary Care Alberta (@PrimaryCareAB) reportedTELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2
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JayUpNorth82 (@Jayupnorth1982) reported@BenRabidoux Telus also sucks nuts
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ROCKETMAN (@GenXHockey) reported@CanadasLeafs @Rogers Rogers is the worst. Swapped to Telus again... much better this time around.
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GQTREBOR (@gqtrebor) reported@RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus