Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Scarborough, Toronto, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	6 hours ago
Scarborough	Phone	5 days ago
Toronto	Internet	8 days ago
Toronto	Wi-fi	10 days ago
Toronto	Internet	12 days ago
Toronto	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Spooky Beca (@RebecaMacKinnon) reported 2 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  Olivia H. ☆ (@oliviahlho) reported 2 minutes ago from Centennial Park, Ontario

  Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

• 
  John N. Davis (@johnndavis) reported 14 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Jay Yoo (@tdotjay) reported 19 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  Trevon (@TrevonKwarteng1) reported 19 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  Jessica (@Jessica00469341) reported 20 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  James Harbeck, still here (@sesquiotic) reported 22 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Peter Dimov (@peterdimov) reported 25 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Garrick The DJ (@GarrickTheDJ) reported 25 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Alexa Smith (@prettyapathetic) reported 31 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  Michael Nugent (@michaelnugent) reported 32 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 37 minutes ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  Modern Pundit (@sen127) reported 40 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Rich Gomes (@BoomDiggyBang) reported 41 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  Sophia Cybulski (@SophiaCybulski) reported 46 minutes ago from Toronto, Ontario

  @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

• 
  John N. Davis (@johnndavis) reported 48 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Space & Defense Sector (@SpaceSector001) reported 52 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  George Sawision me. (master electrician) (@GSawision) reported 55 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 58 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Willem de Ruijter (@Willem_Michael) reported 60 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 1 minute ago

  @Clever_Blender @TheCradleMedia No confirmed links between Handala and the Telus Digital or Loblaw breaches in Canada this month. Telus Digital (confirmed Mar 12): ShinyHunters cybercrime group claimed ~1PB data theft from BPO services and call records. Telus is investigating, no service disruption. Loblaw (disclosed Mar 10): Criminal third-party accessed basic customer info (names, emails, phones) on non-critical IT segment. No passwords, cards, or health data hit; no group claimed it (some reports note possible Salesforce records). Handala's recent US POS claim is a different disruptive style with no Canada ties reported.

• 
  Ray Gaur (@raygaurca) reported 2 minutes ago

  Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Justin Lebid (@JustinLebid) reported 2 minutes ago

  @TELUS I NEED someone to call me ASAP!!! If I don’t get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! I’m not joking around! Call 236-785-3672

• 
  Paul Horn 🇨🇦🥍🇨🇦🥍🇨🇦 (@bootstrap20) reported 2 minutes ago

  This happened to me too, but it was the last voicemail from my brother lost when Koodo changed my service. Thankfully, a VP at Telus went the extra mile and they were able to send me the recording. I have always thought that my experience was a unique one, but obviously not.

• 
  Jeff Watson (@jeffwasitunes65) reported 5 minutes ago

  @TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.

• 
  Emmanuel Richie (@emmanuel_r90) reported 7 minutes ago

  @Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Del (@FullScopeWelds) reported 13 minutes ago

  @joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.

• 
  Kyle Maw (@kylemaw) reported 14 minutes ago

  I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen

• 
  Nachiket (@Nachiketd1981) reported 16 minutes ago

  @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.

• 
  Johal (@Johal6O4) reported 20 minutes ago

  @6Nonny @zCallouts telus would never do this