Telus

Telus Outage Report in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M6G, M5A, M3L, M5G, M5V, M6N and M5N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 06/01/2023 09:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • Internet 56.15% Internet
  • Phone 15.38% Phone
  • Wi-fi 12.99% Wi-fi
  • TV 5.88% TV
  • Total Blackout 5.69% Total Blackout
  • E-mail 3.92% E-mail

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Etobicoke, Scarborough, North York, The Beaches and Woodbridge.

Loading map, please wait...
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaEtobicoke Phone
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:
  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • queensantos1984 🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • BoomDiggyBang Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • otter_bean Sarah and sprouting (@otter_bean) reported

    @DeondreSmiles Time I've dealt with Telus the sales support team on central dispatch has been able to help me out a ton-and get better deals (last tweet, I promise!)

  • nawtinterested 𝓜𝓴 (@nawtinterested) reported

    Not even a full 24 hours back in Canada and Telus cut my phone service off cause of my service bill in the states ***** WHAT SERVICES😭😭😭😭😭😭😭😭😭😭

  • HSD81 Harvinder Dhillon (@HSD81) reported

    @dockevinmcleod @TuraEmanuela Staffing issues at UPCCs are due to the contracts that are offered. They are not utilizing their manpower and resources efficiently. UPCCs acting like walk-in clinics are a waste of resources. They and telus have destroyed local walk-in clinics as well

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @FreedomMobile Don’t be fooled. This plan is cheap because the Freedom network is awful. Poor coverage/dropped calls are the norm. They occupy a bad end of the frequency bandwidth which Telus and Rogers and Bell would never want to bid on.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport I have reached out to @TELUS every day since July 9th to deal with an issue with my SIM, literally begging them for help and accommodations. They have ignored me completely and are refusing to respond.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been begging @TELUS and @TELUSsupport for help with a sim issue on my phone since July 9th and they are refusing to help me.

  • mdartfeld dart feld (@mdartfeld) reported

    @TELUSsupport hey question i got internet set up today but each time i try to log into my telus connect to change the network name and password it says that the internet is not set up yet i ask since its been about 8 hours since it was set up

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @SpeedtestAwards @TELUS Not when service is NONE and I missed the @WhitecapsFC's winning goal: NO SIGNAL at 89 min of game!!!

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS Honestly I've been waiting a month for someone to resolve an issue with my SIM

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been waiting a month for someone to resolve an issue with my SIM