Telus

Telus Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M3M, M9N, M4G, M4V, M5V, M2P and M4Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 01/22/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York and Woodbridge.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • dshory David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • PepperMuzz RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • oliviahlho Olivia H. ☆ (@oliviahlho) reported from Centennial Park, Ontario

    Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • LordGuthrie Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lakersfan111888 J D (@lakersfan111888) reported

    @coleynmh Don't know if you have allegiances but Koodo right now (Telus' sister company) has a 12gb deal and it's $50 per month before taxes. It's crazy, their support is always super good and the reception is always excellent.

  • Hannah_Bananaz Andy Lee (@Hannah_Bananaz) reported

    Here’s the other thing: China Mobile doesn’t even own or operate any telecom network facilities in Canada. Instead, it piggybacked onto Telus to provide wireless services through Telus' network. China Mobile partnered with Telus to provide SIM cards, under the brand CTExcel. 11/

  • jfmezei Jean-François Mezei (@jfmezei) reported

    CCSA, representing smaller BDUs provides more “real life” examples of their problems batting the big guys. Telus/Bell: we’d prefer it if Rogers were not stronger. Small guys: we need competitive access to survive. #CRTC

  • SlappyShalom Steve Cole (@SlappyShalom) reported

    @SmithRaps Since I activated free service 'Call Control' available on Telus & Koodo a year ago, I haven't received a single robo-call .

  • Tosh_Mizzau Tosh (@Tosh_Mizzau) reported

    @InukArtist No one is saying the merger isn't bad. It's obviously bad. I am saying that Telus is obviously not doing out of some stance they have against corporate consolidation. If they had had the opportunity they'd do it too because the entire system rewards immoral behaviour.

  • SilviaS_101 I got dressed for this?❤️ 🇨🇦 (@SilviaS_101) reported

    @CMOH_Alberta My son has been double vax since July. His first shot was at the Telus Centre in May It has not been recorded. He is been punished for doing the right thing. He has emailed, logged multiple tickets and called in for 7 weeks. Please help.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Geognosis Curious how call block serves any purpose with spoofed numbers. And as for the "press 1 to continue" solution offered by Telus, the company has never managed to get that running on my line.

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @Spanx41 No worse than the issues am having with Telus making appt. And then not showing up again

  • MrJayWood Jay Wood (@MrJayWood) reported

    Hey #Telus .. how ******** do I recieved another bill 3x as much as my plan 5 days after my account is brought to $0!?!?

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @CTVNews Shocked that Telus actually said that. Of course it’s Horrible.. there is NO competition in Canada whereas is the US, there’s a different cell phone company on every corner..