Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto county	Wi-fi	8 hours ago
Toronto	Phone	2 days ago
Toronto	Total Blackout	3 days ago
Toronto	E-mail	5 days ago
Toronto	Internet	6 days ago
Toronto	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Garrick The DJ (@GarrickTheDJ) reported 41 seconds ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  George (@GeorgeStroe3) reported 6 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Garrick The DJ (@GarrickTheDJ) reported 7 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Tania gupta (@taniagupta1307) reported 7 minutes ago from Toronto, Ontario

  @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

• 
  jennifer evans 🇵🇸 (@nejsnave) reported 9 minutes ago from The Beaches, Ontario

  We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 14 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Kiran Varughese (@kiranjoyv) reported 14 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  John N. Davis (@johnndavis) reported 15 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Garrick The DJ (@GarrickTheDJ) reported 16 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  CERB Gotti (@TheSlowBurn) reported 19 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Spooky Beca (@RebecaMacKinnon) reported 27 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  Vipin (@Vipin39027196) reported 35 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Jon Areias (@JonAreias) reported 38 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Space & Defense Sector (@SpaceSector001) reported 43 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Trevon (@TrevonKwarteng1) reported 46 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  eRa Alex (@AIexArteaga) reported 46 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 47 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  WellWithMelo (@wellwithmelo) reported 51 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  John N. Davis (@johnndavis) reported 52 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Debbi Ragogna (@DebRagogna) reported 53 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Friday (@sdxc25) reported 6 minutes ago

  **** flip phone 📱 Telus......I wasn't even gonna try to Film it , at night, fast speeds

• 
  Brenden Smith (@Moosetastrophe) reported 7 minutes ago

  @TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.

• 
  “Breath” (@abelthebreezy) reported 7 minutes ago

  @PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!

• 
  Adrian Somers (@SomersYYJ) reported 10 minutes ago

  @TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 12 minutes ago

  @MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.

• 
  Colin Regan 🚀 (@engalicorn) reported 14 minutes ago

  Huge Fail #Telus @TELUS @TELUSsupport International Easy Pass doesn't work in the United States. If my wife flew to Peru or Afghanistan she would be covered. She flys to Seattle and incurs $100 dollars in overages minutes after stepping off the plane.

• 
  Bear Anger (@BearangerYT) reported 15 minutes ago

  @TELUS I love paying for a service that doesn't get provided. Internet is so slow I can't do anything, figure it out

• 
  Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 16 minutes ago

  @TELUS How about you guys fix that, I prefer a secured connection.

• 
  Rishit Singh (@__coderish__) reported 17 minutes ago

  @TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing postit notes would work better but I guess your asses are too wide and brains too narrow

• 
  jc (@jcorriv35) reported 19 minutes ago

  @Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬