Telus outages and service status in Toronto, Ontario

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Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Toronto, including 1 direct report.
The most common problems reported in this area mention Phone, Internet, and E-mail.
The most recent signal from this area was received May 27, 6:39 AM EDT.

Phone (38%)
Internet (31%)
E-mail (15%)
Total Blackout (8%)
Wi-fi (8%)

The latest reports from users having issues in Toronto come from postal codes M4V , M5A , M6K , M4M , M4J and M6B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Toronto	Baseline
May 27, 2:40 AM EDT	0	0	0
May 27, 3:00 AM EDT	0	0	0
May 27, 3:20 AM EDT	0	0	0
May 27, 3:40 AM EDT	0	0	0
May 27, 4:00 AM EDT	0	0	0
May 27, 4:20 AM EDT	0	0	0
May 27, 4:40 AM EDT	0	0	0
May 27, 5:00 AM EDT	0	0	0
May 27, 5:20 AM EDT	0	0	0
May 27, 5:40 AM EDT	0	0	0
May 27, 6:00 AM EDT	0	0	0
May 27, 6:20 AM EDT	0	0	0
May 27, 6:40 AM EDT	0	0	0
May 27, 7:00 AM EDT	0	0	0
May 27, 7:20 AM EDT	0	0	0
May 27, 7:40 AM EDT	0	0	0
May 27, 8:00 AM EDT	0	0	0
May 27, 8:20 AM EDT	0	0	0
May 27, 8:40 AM EDT	0	0	0
May 27, 9:00 AM EDT	0	0	0
May 27, 9:20 AM EDT	0	0	0
May 27, 9:40 AM EDT	0	0	0
May 27, 10:00 AM EDT	0	0	0
May 27, 10:20 AM EDT	0	0	0
May 27, 10:40 AM EDT	0	0	0
May 27, 11:00 AM EDT	0	0	0
May 27, 11:20 AM EDT	0	0	0
May 27, 11:40 AM EDT	0	0	0
May 27, 12:00 PM EDT	0	0	0
May 27, 12:20 PM EDT	0	0	0
May 27, 12:40 PM EDT	0	0	0
May 27, 1:00 PM EDT	0	0	0
May 27, 1:20 PM EDT	0	0	0
May 27, 1:40 PM EDT	0	0	0
May 27, 2:00 PM EDT	0	0	0
May 27, 2:20 PM EDT	0	0	0
May 27, 2:40 PM EDT	0	0	0
May 27, 3:00 PM EDT	0	0	0
May 27, 3:20 PM EDT	0	0	0
May 27, 3:40 PM EDT	0	0	0
May 27, 4:00 PM EDT	0	0	0
May 27, 4:20 PM EDT	0	0	0
May 27, 4:40 PM EDT	0	0	0
May 27, 5:00 PM EDT	0	0	0
May 27, 5:20 PM EDT	0	0	0
May 27, 5:40 PM EDT	0	0	0
May 27, 6:00 PM EDT	0	0	0
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	20 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	2 days ago
Toronto	Phone	2 days ago
Toronto	Wi-fi	2 days ago
Toronto	Total Blackout	3 days ago

Nearby cities with recent reports

Toronto county

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 4 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
Jim "The Canadian Patriot" (@jim_thepatriot) reported 5 minutes ago from Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
Garrick The DJ (@GarrickTheDJ) reported 11 minutes ago from Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
Matthew (@jmwensley) reported 16 minutes ago from Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
Spooky Beca (@RebecaMacKinnon) reported 17 minutes ago from Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
James Harbeck, still here (@sesquiotic) reported 19 minutes ago from Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
Nadia (@TheLifeOfNadia) reported 19 minutes ago from Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
David Shory (@dshory) reported 31 minutes ago from Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 44 minutes ago from Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
John N. Davis (@johnndavis) reported 47 minutes ago from Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
George Sawision me. (master electrician) (@GSawision) reported 48 minutes ago from Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
Debbi Ragogna (@DebRagogna) reported 48 minutes ago from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
Algis Akstinas (@AlsoKnownAs_AA) reported 49 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Annette McKinnon (@anetto) reported 53 minutes ago from Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
eRa Alex (@AIexArteaga) reported 54 minutes ago from Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
John N. Davis (@johnndavis) reported 55 minutes ago from Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
Debra Henry (@debbyhenry) reported 55 minutes ago from Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
Peter Muscat (@Peter_Muscat) reported 56 minutes ago from Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
Joe Pizzoferrato (@JoePizzoferrato) reported 56 minutes ago from Toronto, Ontario
@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
DjMalik (@DjMalik8013) reported 59 minutes ago from Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Meggster 🇨🇦 (@BcMeggster) reported 3 minutes ago
@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
Real Insights (@Real_Insights_) reported 4 minutes ago
@MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.
Brenden Smith (@Moosetastrophe) reported 4 minutes ago
@TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.
Polcia456 (@polcia4561) reported 4 minutes ago
@MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.
capt_Ivan_Danko (@Capt_Ivan_Danko) reported 5 minutes ago
@MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .
MedHatRingCrew (@MedHatCrew1) reported 6 minutes ago
@TELUSsupport @TELUS any idea when service is going to be restored to those of us not having internet in Medicine Hat? It’s been down all day. Even an acknowledgement that you know there is a problem would be nice
Georgina West (@WhessGR) reported 7 minutes ago
@TELUS FAMILY ME,BER TRYING TO UPGRADE PHONE, YOUR SITE IS DOWM. FIX THE DUMB THING. IM SO SICK OF TELUS
🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported 9 minutes ago
@MelissaLMRogers @TELUSsupport Telus is garbage
Bear Anger (@BearangerYT) reported 11 minutes ago
@TELUS I love paying for a service that doesn't get provided. Internet is so slow I can't do anything, figure it out
HoggHead (@HoggHead2375) reported 12 minutes ago
@TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail