Telus outages and service status in Toronto, Ontario

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Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and E-mail.

Phone (44%)
Internet (33%)
E-mail (11%)
Total Blackout (11%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A and M4J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0
May 18, 8:40 PM EDT	0	0
May 18, 9:00 PM EDT	0	0
May 18, 9:20 PM EDT	0	0
May 18, 9:40 PM EDT	0	0
May 18, 10:00 PM EDT	0	0
May 18, 10:20 PM EDT	0	0
May 18, 10:40 PM EDT	0	0
May 18, 11:00 PM EDT	0	0
May 18, 11:20 PM EDT	0	0
May 18, 11:40 PM EDT	0	0
May 19, 12:00 AM EDT	0	0
May 19, 12:20 AM EDT	0	0
May 19, 12:40 AM EDT	0	0
May 19, 1:00 AM EDT	0	0
May 19, 1:20 AM EDT	0	0
May 19, 1:40 AM EDT	0	0
May 19, 2:00 AM EDT	0	0
May 19, 2:20 AM EDT	0	0
May 19, 2:40 AM EDT	0	0
May 19, 3:00 AM EDT	0	0
May 19, 3:20 AM EDT	0	0
May 19, 3:40 AM EDT	0	0
May 19, 4:00 AM EDT	0	0
May 19, 4:20 AM EDT	0	0
May 19, 4:40 AM EDT	0	0
May 19, 5:00 AM EDT	0	0
May 19, 5:20 AM EDT	0	0
May 19, 5:40 AM EDT	0	0
May 19, 6:00 AM EDT	0	0
May 19, 6:20 AM EDT	0	0
May 19, 6:40 AM EDT	0	0
May 19, 7:00 AM EDT	0	0
May 19, 7:20 AM EDT	0	0
May 19, 7:40 AM EDT	0	0
May 19, 8:00 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto county	Phone	15 days ago
Toronto	Phone	21 days ago
Toronto county	E-mail	21 days ago
Toronto	Internet	21 days ago
Richmond Hill	Phone	23 days ago
Toronto	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Sharlene🌱🍄🌷🌻 (@sfergs_) reported 3 minutes ago from Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
Vanessa 🇺🇦 (@shapsy01) reported 5 minutes ago from Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
Algis Akstinas (@AlsoKnownAs_AA) reported 8 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Garrick The DJ (@GarrickTheDJ) reported 8 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
Ken Engelhart (@KenEngelhart) reported 12 minutes ago from Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
Michael Nugent (@michaelnugent) reported 15 minutes ago from Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
Matthew (@jmwensley) reported 18 minutes ago from Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
Ed 🍃 (@fuckdemmkids) reported 24 minutes ago from Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Jose Alaras (@jalaras) reported 26 minutes ago from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Sheldon Kerzner (@sheldonbk) reported 31 minutes ago from Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
Lanrick Bennett Jr. (@myonlinelifenow) reported 32 minutes ago from Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Ryan Baldwin (@bakerofbytes) reported 35 minutes ago from Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 37 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Debbi Ragogna (@DebRagogna) reported 43 minutes ago from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
Tracy D (@tracylyn44) reported 47 minutes ago from Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
George Sawision me. (master electrician) (@GSawision) reported 47 minutes ago from Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
Starbucks Bae (@Miss_Angel_Baby) reported 50 minutes ago from Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
Sharlene🌱🍄🌷🌻 (@sfergs_) reported 52 minutes ago from Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
Jon Areias (@JonAreias) reported 54 minutes ago from Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 54 minutes ago from Toronto, Ontario
My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Dayna (@daynabeee) reported 2 minutes ago
@casualcactii 500 people had access to your name Ave address. More customer services reps at Telus have access to the same information.
shell (@shelery1) reported 4 minutes ago
@MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!
nonchalantgoonr (@arcu31d) reported 4 minutes ago
MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
El Punitor (@ElPunitor) reported 5 minutes ago
My solution to crappy service from @TELUS is @Rogers.
Terrill Tailfeathers (@Terrilltf) reported 7 minutes ago
**** you Telus team. Stop sending me ****. I already know.
BeenThereDoneThat🇨🇦 (@Stowe48953061) reported 7 minutes ago
@PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.
lost everything betting on the sushi race (@unclehaver) reported 7 minutes ago
@Baritone_BC I am all for public housing and safe injection sites and better public transit. Those things help people like me. This data centre only enriches Telus and bails out West Bank
Vodka (@VodkaFlashback) reported 7 minutes ago
@BrandonWealth Telus is gonna get a fat 50% dividend cut next quarter. Once it does… I will buy it as then it’s debt financing and future become possible. Right now that thing is hot garbage. Waiting on that stock to bottom out while I ride semi’s and oil.
Kristy (@Kristy91808800) reported 8 minutes ago
@KarmSumal @TELUS shipped the jobs offshore for bigger profits maybe bring back the customer service centres to Canada
new day new way He/Him 🇨🇦 (@Dmoore75766944) reported 9 minutes ago
@sitkamedia Power rates tripled for other municipalities residents to provide for the data centres. Public needs a guarantee that rates will never be impacted, is Telus getting subsidies and tax breaks by the city?