Telus Outage Report in Toronto, Ontario
Why is my Telus service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A , M5J , M6B , M2N , M4V , M2P and M5V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 4 days ago |
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Internet | 9 days ago |
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Total Blackout | 11 days ago |
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Internet | 11 days ago |
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Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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bitter ness (@StregaNessa) reported from Toronto, OntarioIf anyone tried to text me today, Telus was down and I didn't notice 🥲
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Andrea Gimblett (@andreaLG) reported from Toronto, Ontario@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Ed 🍃 (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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eRa Alex (@AIexArteaga) reported from Toronto, OntarioOn god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Dante Haversham (@Blooberboy) reported from Toronto, OntarioI signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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George (@GeorgeStroe3) reported from Toronto, Ontario@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J Gaudet (@GJM1978) reportedJust curious if there are any outages with Telus mobility or connectivity issues on cell/data network right now? Can’t seem to make my cell phone work when not in WIFI and can’t log into my Telus account. @TELUSsupport #YYC
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Rich Magoo (@MagooRich) reported@rjfoster1511 @TELUS @TELUSsupport Why waste time yelling into the Twitter void. Just call them to find out. Or better yet cancel and save yourself frustration. Oh btw, calm down or you'll give yourself a heart attack.
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Laurie Keindel (@LKeindel) reported@imboblayton I just heard from my 25 year old son that he is sad that your rap about the Telus ***** is nowhere online. Could you help @KKeindel out? He's always been a huge fan of yours.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Leslie Tamagi (@ltamagi) reported@TELUSsupport I am online transferring my mobile account to Telus and it won’t let me change my order before I purchase so the help chat pops up and offers to help. But they don’t tell you that if you use that help chat they will charge you $45activation fee - deceitful Telus
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ダミアン (@Daedaewop) reportedYo Telus has the worst connection every wtf
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JohnnyVee (@vegolfer35) reported@TELUS why is my REV channel 962 gone. Channels always disappear and bill is never adjusted for it. No option to add channel in its place either. Constantly getting scammed
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Shannon M. (@73_Freckles) reportedHelp me switch phone plans. The @TELUS “Employee Plan” that I got set up with when I arrived in Ottawa is now $110 A MONTH. No idea how that is supposed to be an awesome corporate deal. And they text me INCESSANTLY now when the bill is due. I’m beyond fed up. #highwayrobbery
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DanielleJN (@DanielleJN4) reported@TELUS why am I paying tax on free equipment?? Thats a new charge to my bill. Really? you want to give up my 7 years of business because now you are calling free equipment rentals taxable? since when? That was never divulged to me. I want a credit or am reporting it to @CRTCeng
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André M Macko (@AndremmackoM) reported@CanadaOpinions @TELUS If there internet service is as bad as their cell service then it'll only annoy their clients.