Telus Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	3 days ago
Toronto	Internet	8 days ago
Toronto	Phone	8 days ago
Toronto	Internet	13 days ago
Toronto	Total Blackout	15 days ago
Toronto	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Sheldon Kerzner (@sheldonbk) reported 3 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Sheldon Kerzner (@sheldonbk) reported 5 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 5 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Laura McGrath (@lauramcgrathh) reported 6 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  ShaziGoalie (@ShaziGoalie) reported 6 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 7 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  John N. Davis (@johnndavis) reported 12 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  George Sawision me. (master electrician) (@GSawision) reported 14 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Jose Alaras (@jalaras) reported 16 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Matthew Gamble (@mgamble) reported 18 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Matthew (@jmwensley) reported 18 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 24 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  - (@ugwumCee) reported 25 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Debra Henry (@debbyhenry) reported 26 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 32 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Annette McKinnon (@anetto) reported 39 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Rishabh Sinha (@rishabh_snh) reported 41 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 42 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Rich Gomes (@BoomDiggyBang) reported 46 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 50 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Ozga (@m_ozga13) reported 5 minutes ago

  @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

• 
  Taylor (@Rubberduckys96) reported 5 minutes ago

  @TELUS my service is terrible all the time. I live in town, I can barely get service at my house.

• 
  oilisback (@albertaoil37) reported 8 minutes ago

  @TELUS be ashamed!!! You are now charging your customers who pay with cc a 1.5% fee ( plus tax of course) I’m sure the cc transaction fees weren’t already priced into your charges 🙄🙄 . The big 3 have already monopolized the industry and their greed shows every day. WORST SRVCE!

• 
  Jon of the Shore (@JonDurnin) reported 10 minutes ago

  @TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡

• 
  Aaron Porto (0-6) (@AaronPorto2) reported 10 minutes ago

  Glad to know I’m not the only one having problems with #TELUS

• 
  Josh McCombs (@JoshMcCombs4) reported 12 minutes ago

  @TELUS @CircularOnline @CEMonthCanada Circular Economy is when: The consumer pay you for a service->You collect our money-> You look for ways to charge a little bit more so your business can make more while hurting the consumer -> You continue to make record profits at the expense of the consumer -> repeat

• 
  shane grover (@Shane_01976) reported 14 minutes ago

  @DhaliwalSports Telus has a dedicated Vancouver canucks sports channel 913 just for Vancouver canucks games that they never ever use called Sportsnet one Vancouver canucks hockey should use this channel for tonight's game

• 
  NanaimoBar (@NanaimoB) reported 16 minutes ago

  @TELUSsupport Need assistance with billing on account closed July 2022 (today October 2022). I received ANOTHER BILL today. Bill total is $0. When will these bills stop. In decades, I have had exemplary service from Telus. Family worked for BC Tel, and shareholder. WTH?

• 
  James (she/her) (@DarkLeelan31) reported 17 minutes ago

  @TELUS My cell under you guys needs reset three times a day to get connected to internet. My home service dies every three months and needs a repair. In the middle of a huge city with tons of towers for connection. Hate having chose you all most days.

• 
  Kamran (@calamitykamran) reported 22 minutes ago

  @TELUS has the worst customer service, easily