Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	13 hours ago
Toronto	Internet	9 days ago
Toronto	E-mail	13 days ago
Toronto	Phone	13 days ago
Toronto	Phone	14 days ago
Toronto	Internet	21 days ago

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Susan (@glamourgirlca) reported 8 seconds ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Olivia H. ☆ (@oliviahlho) reported 44 seconds ago from Centennial Park, Ontario

  Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

• 
  Kevin Edward Proulx (@kevineproulx) reported 3 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  DjMalik (@DjMalik8013) reported 4 minutes ago from Toronto, Ontario

  @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

• 
  Jessica (@Jessica00469341) reported 4 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  John N. Davis (@johnndavis) reported 10 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 12 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 14 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  George (@GeorgeStroe3) reported 15 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Tracy D (@tracylyn44) reported 21 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  Dan Levy (@TheDanLevy) reported 29 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  Vanessa 🇺🇦 (@shapsy01) reported 29 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 32 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported 36 minutes ago from Toronto, Ontario

  @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

• 
  Ryan Ali (@ryanali23) reported 37 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 39 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Spooky Beca (@RebecaMacKinnon) reported 42 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  Carol Brooks (@ttctaker) reported 44 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 52 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Todger Strunk (@WaxEBuildup) reported 58 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 4 minutes ago

  This is the part that should make shorts nervous. Instead of covering today, shorts actually added another few percent to their position on $AMPG. They're doubling down, not getting out. And here's the kicker: the cost to borrow just jumped from ~35% to ~70%. ✅ 48% gross margins (up from 33%) ✅ Debt-free, ~$18M+ cash ✅ ~$200M market cap (sub-$1B) ✅ Revenue grew 165% last year ✅ FY2026 guidance of $50M+ ✅ Only American 64T64R AI-RAN radio ✅ Deployed at Telus (Tier-1 carrier) ✅ Strategic Partner in DoD-funded Open6G hub (next to NVIDIA, Dell, Qualcomm) ✅ NASA, NVIDIA, Amazon, IBM, Boeing, Lockheed, Northrop, L3Harris as customers ✅ Cryogenic LNAs for quantum (IBM, Google PoC) ✅ Space/SATCOM exposure as the sector re-rates ✅ Founder-led, CEO hasn't sold a share ✅ Short float ~35%, borrow fee spiking Let me explain why that matters. The short fee is what it costs to borrow shares to short. It spikes when demand to short outstrips the shares available to lend. A jump from 35% to 70% tells you the borrowable pool is drying up, fewer and fewer shares left to short, and brokers charging a fortune for the ones that remain. So now the shorts are in a worse spot on two fronts. They're bleeding ~70% annualized just to hold the position open, and there's less room left to add. That's a setup that pressures them to cover, not relax. Adding into that, at that cost, while fundamentals improve? That's a tough hand to keep playing. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Jon Fraser (@JonFraserTF) reported 6 minutes ago

  @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

• 
  ChinoAleman (@chinoalemano) reported 7 minutes ago

  @ThematicTrader @mkfilko From what I’ve read, $TRT’s margins were stable for four years and only came down recently. If my intuition is right, they probably lowered them to get a foot in the door with Micron and COHR. Something similar happened with AMPG: they cut their margins to get a foot in the door with TELUS, and once they were in, they raised them again. But I'm open to your thoughts, since I'm still DDing this company.

• 
  Diva shell (@shellhun44166) reported 10 minutes ago

  @SullyCanuck87 @jodyvance @TELUS Rogers is no better awful customer care They are money grabbers too We need more choices both suck

• 
  Bob Bunting (@imaginet) reported 10 minutes ago

  @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.

• 
  Bill Tansey (@lkn4chnge) reported 10 minutes ago

  @jodyvance @TELUS Anybody that allows Telus to abuse them the way their customer service is have to much money or no self pride, it’s disgusting

• 
  Cynthia🤝🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈🌲🇺🇦 (@Tintie4) reported 13 minutes ago

  @garymasonglobe @TELUS Telus is terrible, my sister went back to Rogers Shaw. I left them too years ago. No one is perfect but at least it is ok.

• 
  Dave Makay (@MakayDave) reported 13 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.

• 
  604atom (@604atom) reported 14 minutes ago

  @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

• 
  Jono (@whoinvitedjon) reported 17 minutes ago

  @Darrenthiel2 @jodyvance @TELUS Me too - no issues and it's way cheaper than when I had copper