Telus Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A, M6J, M5J, M4S, M6P, M3M and M5V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Barb aka Kelownagurl 😷🌱
(@kelownagurl) reported
@TELUSsupport I'm a Telus Mobility customer and want to change plans when I buy a new phone (BYOD). If I call support, can they give me info about Koodo and Public plans as well or do I have to call each one separately?
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Calvin & Chico
(@calvin_vetter) reported
@CBCNews No thanks, Rogers is barely able to run the businesses they currently have effectively, this is a bad deal for the market as a whole and limits the choices in the so called free market, Shaw was the only choose left after experiencing the business practices of Telus and Rogers
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Hari Singh
(@HariSinghsoorma) reported
@Quea_Ali @RyanGrieveAB Telus would be only choice. Telus isn't bad for home internet found them to be faster. Just got pissed at them because they gave me run around during move and switched to Shaw.
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Johann Sebastian Staedtler 🇨🇦
(@jsstaedtler) reported
Oh! Remember in 2008 when wireless spectrum was sold specifically to new providers to create competition? The only one that hasn't since been bought by Bell/Rogers/Telus is Freedom, owned by Shaw. Bell & Rogers will never get my money, so I guess I'd move to Telus by default.
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John Moxin
(@jwmox) reported
@pfbvan Damn you. That is almost exactly the joke I was about to make. I suspect about eleventy billion other @telus customers would as well.
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Stan Querin
(@BlackStangBC) reported
@RmystiQue78 Well rogers cut my cell phone off for $0.10 and it cost me a reconnect fee on top of that,which is why i switched to Telus in the first place...i was glad when rogers sold to shaw a few yrs back but now i guess telus gets all my money unless they sell as well then i cancel
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N
(@JustNordia) reported
I swear Telus is the worst been paying for high speed Internet for years turns out my condo needs a second line to make that happen yet they have been charging me for it. Smh
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John Twigg
(@TwiggJohn) reported
@AlexBC997 @brettdrc @Ayan604 I have a high regard for Telus and cope okay with Shaw (their customer service can be spotty but their systems are good) and though I've had little contact with Rogers I hear they're too oriented towards profits over service. Merging Shaw and Rogers would not help Cdn consumers.
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Laharl 'Furious Metals' Styles
(@SpaceMutiny) reported
That's what EVERYBODY is fearing now that it will send a signal that will cause the 1st or the 3rd largest media owners/broadcaster to take their relationship past a partnership (The Winter Olympics in 2010 caused Telus & Bell to be in a partnership) into an outright buyout.
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anrymeel
(@anrymeel) reported
Rogers Has been ripping people off for decades as well as Bell Canada we have the highest fees for cable & wireless service in the world. Telus is already a part of Rogers so if they absorb Shaw we will only have two choices & that is DISASTROUS for the public