Telus

Telus Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M9N, M4G, M4V, M5V, M2P, M4Y and M3M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 01/22/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York and Woodbridge.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • officertbansk spider man (@officertbansk) reported

    @TELUS why does your internet service constantly go out at my residence? I just payed to upgrade speeds hoping maybe that might help but I have noticed no difference, and the internet goes out at least 3 times a night, every night.

  • Lortied Pdthorn (@Lortied) reported

    @Telus I know your mobile network service is advertised as fast but I am in east Maple Ridge and I have only one bar. #cellsoslow

  • officertbansk spider man (@officertbansk) reported

    @TELUS @TELUSsupport please help me out, what can I change or fix, this is not ok

  • RobertBrianSel2 Pipefitter (@RobertBrianSel2) reported

    @TELUS Those stupid Albertabama fascist American wannabees are going to screw it up for everybody just wait and see! They have 1/3 of the population of Ontario and I have the same amount of cases per day. They are anti-mask and anti-science and anti-Canadian!

  • chaoticBells chaoticBells (@chaoticBells) reported

    why is everything slow today @ TELUS/PlayStation

  • Panodave David Hill (@Panodave) reported

    Anyone else out there having a problem with Shaw blocking access to Bluecurve TV via Telus Huawei cell data modem? Telus knows about it, and Shaw admits their service is “ no longer compatible” with that modem

  • PromotingLife1 Thinking (@PromotingLife1) reported

    Clean plays $ALPP multiple rev streams with drones as the headliner made in USA $BRSC partner with University $MJLB Partnered with TELUS $AMBL battery recycling tech $RLFTF COVID therapeutic final catalyst news could come soon $SGMD cannibas delivery co. emerging from bad Pinks

  • grouchdiver Tim Murphy 🇨🇦 🏳️‍🌈 👨‍🚒🍪 (@grouchdiver) reported

    @GlenMotz Glen...can you name one telecommunications company that plans to use any Huawei technology to build their 5G network? Just name one...otherwise, who is he "banning" if neither Rogers, Telus nor Bell will no Huawei components (all from Motorola and Ericsson). Dumbass #cdnpoli

  • 19Sheldon76 Sheldon Boosooboy (@19Sheldon76) reported

    @ziyatong I pretend to be from the company they are calling. In your case, if Telus-Scammer called me, I'd pretend to be an employee from Telus and ask if I can stop by the office to give any information. They hang up after

  • mikewestel Mike West (@mikewestel) reported

    @TimoVainionpaa I don’t totally buy that theory, those caps seem to be reasonable for a cable network (unlike Canada where UBB has always been part of the financial model). What’s worse is Bell and Telus getting public funds for FTTH and then having 50/10M (“unlimited”) plans.