Telus Outage in Toronto, Ontario

@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

Trust me I have power cycled my modem more then I can count. Will work for a bit but loses connection again. Even the support at shaw has no idea why it keeps dropping like this. Telus is looking pretty good right about now!

@jrbnsk @SteveSaretsky Problem is Telus doesn't care what you think, nor do all the other corporations. Unfortunately profits is the only thing that matter in this day.

@MissSamanthaD1 I'm with Telus. It's complicated but the ******* I was with previously reported my phone as lost or stolen even though it isn't. He's not worth my time or energy, so I'm just gonna smash it and get a new phone 🙃

my reaction to getting vaccinated today at the Telus convention centre is that the public service can do great things when given the money and power to solve problems.

@dangeredwolf In Toronto it will say "Emergency Calls Only" as there is cell service underground, but with a carrier most people don't use (not Bell, Rogers or Telus).

@VancouverSun @TELUS Ironic that a child is on the phone at a dead park and not playing like a healthy child should. Terrible choice of a photo.

Why does @Shawhelp have the worst customer service in the world? It’s time to switch to #Telus

Why does @shaw have the worst customer service. I need to switch to Telus immediately.

@telus @TELUSsupport too bad I can't get an appt from ODS to replace my temp line, waiting for almost 5 months. TV freezes daily, if I call its a 3 hour convo with no solution. #poorservice

@TELUS is there an issue with your network?