Telus Outage Report in Toronto, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Toronto come from postal codes M5A, M6J, M5J, M4S, M6P, M3M and M5V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: North York and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Phone | |
| Toronto |
Phone | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
-
Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
-
Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
-
Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
-
KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
-
Olivia H. ☆
(@oliviahlho) reported
from
Centennial Park, Ontario
Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
-
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
-
Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
-
Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
-
YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
-
Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
-
Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
-
Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
-
Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
-
Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
-
Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
-
Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
-
⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
-
RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
RmindsMeOfThis
(@RmindsMeOfThis) reported
Hey @natale_joe your customer service is worse than bell and Telus combined. Now that’s something to be proud of and share with your golfing cronies. #GetBackToWork #RogersSucks #RogersIsNotaMonopoly
-
Linda
(@Therat4623) reported
@iamwandasykes @usopen Too bad here in 🇨🇦 on the west coast we pay through the nose to Shaw and Telus for nothing, even basic cable which delivers nothing. 100$ per month just for wifi. Basic cell phone plan = 50$. Landline (yes, need it) is 15$ per month. We are so ripped off.
-
Rosanna Cholak
(@CholakRosanna) reported
@yegsheens Take your pick as both have their issues; depending on the day;who you talk too Have been with Telus 45 years& still can be a pain ,but at least I know what kind ,just have to be aware of what you have asked for& gotten;the costs to be followed carefully,call bullshit when seen🧐
-
Jonathan McCormick
(@lazeejjs) reported
@TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.
-
MAD SQUIRREL
(@AuthenticCanuck) reported
@TELUSBusiness Telus still owes me over $1000 for overbilling. I’ve had several invitations to provide the paperwork, which I have done. Your latest response? The person who is looking after my file had a “medical emergency”. Three months ago. I’ll never buy anything from Telus again.
-
🌷 Norma J 🌷
(@Norma_J_) reported
@yegsheens I use Shaw for cable only. No issues. I was with Telus before, terrible customer service.
-
Gabriel Brown
(@Gabeuk) reported
Telus already has "tens of thousands" of customers running live on this core network. Impressive.
-
Dave Is Fine
(@its_just_dave) reported
Hey, @TELUS your customer support is becoming weak like @Bell. I'd love to pay my security portion of the billing but to do so you'd have me/customers dismantle the actual panel to find the IMEI code on the back. You need to seriously think about that for even a second.
-
Patrick Lloyd
(@CaptPatrick01) reported
I have good news and bad news, good news is that they were able to reactivate the email address, bad news is that it is not the original address, it is a new one reusing the name linked to mother's TELUS account, all my contact info, saved emails, bills etc. are lost forever.
-
Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.