Telus

Telus Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M3L, M6P, M3M, M4V, M4K and M6H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Toronto, Ontario 12/15/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge, Markham and Scarborough.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet
CanadaNorth York Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kinburnsheep The Incredible Chris Moore🇨🇦 (@kinburnsheep) reported

    @BearingerLloyd @TELUS Not an issue I have, maybe regional

  • Lord_offlames Lord of flamesss (@Lord_offlames) reported

    @TELUS @wandavision @VIFFest You guys suspended my account for no reason. I can’t even call customer service like bro. The thing is before 10 hours I contacted you and they said it’s an errror in the system and they won’t suspense my account but you guys did

  • bettergovca bettergov.ca (@bettergovca) reported

    @yegventures @Microsoft @TELUS “They used to offer support service in Edmonton, but moved support overseas.”

  • CraigPrice31 Craig C Price (@CraigPrice31) reported

    @danisu87 Been there - told Shaw if they arrived before Telus they got the contract - had my Shaw service within 12 hours

  • coralpinkangel N ♡ (@coralpinkangel) reported

    byk benda x telus, x transparent. and im afraid those yg kerja keras and jaga their work ethics were forced to do all sorts of ***** works bcs of some stupid rich old men (or women) 🙄

  • DHL95 Dylan Long (@DHL95) reported

    @BearingerLloyd @TELUS Ohh with mine it seems to service sucks when it’s clear out but overcast and all that better service…. Makes no sense

  • BLS_Specialist The BLS Specialist (@BLS_Specialist) reported

    @NEWS1130 He’s putting a cop a nurse and a Telus exec on a board with no paramedic experience and increasing firefighter training. How does this help ?

  • AlbertWHowell Albert Howell (@AlbertWHowell) reported

    I have a solution for Dundas Street, SELL THE NAMING RIGHTS! It pays for the cost and who cares? Toronto could be the first to have Pepsi Street, or Telus Blvd. or Google Ave. #Toronto #Dundas #yyz

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @TELUS They have no room on their network in Northern BC and don't care. #oversold #crooks @TELUS

  • Cruciiii Charlie Pete (@Cruciiii) reported

    @NotRibs breh if I woulda just went to Telus i coulda had 1000 down 800 upload fibre. im actually pissed that i had to realize that this AM