Telus outages and service status in Toronto, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (50%)
- Internet (30%)
- E-mail (10%)
- Total Blackout (10%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A and M4J .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Phone | 11 days ago |
|
Toronto
|
Phone | 17 days ago |
|
Toronto county
|
18 days ago | |
|
Toronto
|
Internet | 18 days ago |
|
Richmond Hill
|
Phone | 19 days ago |
|
Toronto
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? Itβs been like this for a week and no solution seems to work.
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Ed π (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Simone RC πΊπΈπ¨π¦π (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Kelly Harris (@KellyPMHarris) reported from Toronto, OntarioWhy is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! β¦ they could learn customer service from @AirCanada
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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otty (@OtarineMusic) reported from Toronto, Ontario@lav_sunrise Yeah it seriously sucks. Even if you go third party (Iβm with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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RedPepper π@AC.π»πΆπ£ (@PepperMuzz) reported from Vaughan, OntarioItβs pretty bad when a major corporation like @TELUS @TELUSsupport canβt do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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β€οΈ ππΆππΆ ππΎππΆ β€οΈ (@Mara__Raquel) reported from Toronto, OntarioEvery time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldnβt fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Ashton Deroy (@Ashton_Deroy) reported from The Beaches, OntarioSome @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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Stephen Punwasi πππ πΌπ (@StephenPunwasi) reported from Toronto, Ontario@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telusβ offering without much overhead?
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. Iβm very disappointed that @Telus was not able to match an offer to keep me on.
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Brit Alexandria π· (@brxvnd) reported from Toronto, OntarioWorst ππΌ customer ππΌ service ππΌ EVER ππΌ @TELUS #TelusTakesTheCake smh!
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Debra Henry (@debbyhenry) reported from Toronto, OntarioDisappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now youβre threatening to cut off the phone but when I log into my Telus it says the bill isnβt due until the 22nd. Wtf I donβt appreciate being threatened.
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βππ₯ππ£ πππ¦π£πππ (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itβs like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario@nspector4 Time to shut down Telus before it gets Canada shut!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ireney (@ireney33) reported@KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.
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Dallas (@Dallas777) reported@MommaHood2 @TELUS That and AI disguising their Indian voices on the phone...........like WTF??
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Zoe (@zosyrai) reported@jedgar my bad, i had a preconceived notion with Telus be my the one to build a data center. Itβs like hearing T-Mobile building AWS or AT&T building GCP. Whatβs the reliability of Telus data center like?
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Marc Udeschini (@DukeMarcude) reported@MarkJCarney @TheStalwart Steel or "steal"? Didn't Telus and Carney just grab 300M for work never delivered?
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NeilXbt (@neil_xbt) reportedCANADA JUST SAID NO TO SENDING ITS AI DATA TO AMERICAN SERVERS. Telus is building a sovereign AI network in Vancouver. Three sites. 60,000 GPUs. 150 megawatts of NVIDIA-powered computing capacity by 2032. All of it Canadian-owned. Canadian-operated. Funded in part by the federal government specifically to keep Canadian AI data, intellectual property, and competitive advantage from leaving the country. The first facility in Quebec already launched. Already fully booked. Already ranked on the TOP500 list of the world's fastest supercomputers. Vancouver is next. The race to build sovereign AI infrastructure is not just happening in the US and China. Canada has just entered it seriously. Follow @neil_xbt for more AI infrastructure signal that tracks where the real compute is being built.
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Reece Martin (@RM_Transit) reportedHow is AI policy going in Canada? Well *Telus* is going to be building a huge data center in DOWNTOWN VANCOUVER (how is this even slightly compelling) and needs federal government help . . . We are in trouble. . .
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HoodMomma (@MommaHood2) reported@janelleybelley3 I can handle my own but I can't imagine a single woman alone having either of these 2 creeps coming into her home. Always have another person whenever Telus sends a rep. The 2nd rep was trying to get feely with me, gave me his card & said call anytime I like everything WTF gag
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Colton π¦ γε¬’ζ§ π« (@ColtonButterfly) reported@govt_corrupt Still can't compete with the unequivocal #1 worst company in the entire world Telus
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Dayna (@daynabeee) reported@casualcactii 500 people had access to your name Ave address. More customer services reps at Telus have access to the same information.
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Isaiah Ojo (@isaiah_ojogigs) reported@risen_millenial @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location