Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, Scarborough, and Purpleville.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto county	E-mail	4 days ago
Toronto	Internet	4 days ago
Richmond Hill	Phone	5 days ago
Toronto	Internet	9 days ago
Toronto	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Rick Barnes (@queerthoughts) reported 13 seconds ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Carol Brooks (@ttctaker) reported 1 minute ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  RyanCartier (@RyanCartiers) reported 2 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 4 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Garrick The DJ (@GarrickTheDJ) reported 6 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Modern Pundit (@sen127) reported 14 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  nonaammees (@nonaammees) reported 16 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  RG for Life (@loganryan44) reported 17 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 19 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  miss mamas (@TanashaNality) reported 20 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  George Sawision me. (master electrician) (@GSawision) reported 29 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Sheldon Kerzner (@sheldonbk) reported 29 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  ShaziGoalie (@ShaziGoalie) reported 30 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  bitter ness (@StregaNessa) reported 36 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Trevon (@TrevonKwarteng1) reported 41 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 46 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  Garrick The DJ (@GarrickTheDJ) reported 49 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Sophia Cybulski (@SophiaCybulski) reported 51 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  HotPeppa (@Hunnie2B) reported 54 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  ⚪️⚫️ (@MonicaLauriola) reported 55 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  -BL4CK0UT- (@WAC_Blackout) reported 5 minutes ago

  @anthony604 @TELUS @WhitecapsFC Because it boils down to having control of the stadium. The land value is too high to privately build anywhere that makes sense, sadly Canadas economy is ****, plus the taxes.

• 
  Cornerstone Marketing Inc. (@CS_MarketingInc) reported 5 minutes ago

  @gallomimia @cdntradegrljenn Owned by Telus - so same network

• 
  TheBigSxe (@TheBigSxe) reported 10 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport If an Indian calls me, I immediately don't take it seriously. Even if it is legit, **** off and get someone that isn't an Indian to call me.

• 
  Right Winged CDN (@DKNExCDN) reported 13 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.

• 
  Westview Legend 🇨🇦 (@flyin_oryan) reported 15 minutes ago

  @JackieBee_16 @Sportsnet I have found this happens to me every Oilers game.....I get texts from others about a minute before something happens. I never should have gone with @telus I will be switching as soon as I can.

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 15 minutes ago

  Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

• 
  **** (@RickWoo90992396) reported 19 minutes ago

  @trainofangels00 It's funny right. We were the ones who started the tariffs. I still don't see why we can't have America Dairy. I mean the biggest problem with canada is the lack of competition. Just google up a flight. Even telus and bell lie thru their teeth.

• 
  Nogoodboyo (@nogoodboyo_yvr) reported 23 minutes ago

  Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps

• 
  🦉 (@milleni0wl) reported 24 minutes ago

  Wtf @TELUS @TELUSsupport 1 hr hold time to talk to retention? You’ve promised me credits that aren’t showing up. 3rd follow up! @CRTCeng

• 
  Mike (@MrDynamic101) reported 24 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service