Telus outages and service status in Toronto, Ontario
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Full Outage Map
- Telus generated 3 outage signals in the last 24 hours around Toronto, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received May 25, 5:48 PM EDT.
- Phone (55%)
- Internet (18%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Toronto come from postal codes M5A , M4M , M4J and M6B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 13 hours ago |
|
Toronto
|
Wi-fi | 15 hours ago |
|
Toronto
|
Total Blackout | 23 hours ago |
|
Toronto
|
Phone | 2 days ago |
|
Toronto county
|
Phone | 4 days ago |
|
Toronto county
|
Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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Jose Alaras (@jalaras) reported from Markham, Ontario@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Ashton Deroy (@Ashton_Deroy) reported from The Beaches, OntarioSome @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism
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Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, OntarioIs data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Andrea Gimblett (@andreaLG) reported from Toronto, Ontario@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brenden Smith (@Moosetastrophe) reported@TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.
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MedHatRingCrew (@MedHatCrew1) reportedReally frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why
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Kevin Derulo (@derulo_kevin) reported@MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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Marilyn Yvonne (King) Nowak (@mernino2k2) reportedThis stupid phone is trying to connect to devices my husband used instead of my choices. I couldnt connect to my own vehicle today again. Samsung is glitches upon glitches. His phone is motorolla. Mine is Samsung! I will use my Telus only to protect my privacy & fix their error
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Nuck Chorris (@ofclanmcLeod) reported@jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks
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Ken James (@kjames_2001) reported@jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.
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BGFTGY 🍎 (@bgftgy31) reported@TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf
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Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported@pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.
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James Burnell (@uxridge_james) reported@MelissaLMRogers @TELUSsupport I pay $30 for 150 gig unlimited on Telus. Only 5 bucks more than Florida I guess Canada isn’t as bad as you think.