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Telus

Telus outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 3:55 PM EDT.
  • 71% Internet (71%)
  • 29% Phone (29%)

The latest reports from users having issues in Toronto come from postal codes M6H , M6M and M5A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Markham, Toronto, and Toronto county.

CityProblem TypeReport Time
Markham Phone 2 days ago
Toronto county Internet 6 days ago
Toronto Internet 7 days ago
Toronto Internet 7 days ago
Toronto Phone 12 days ago
Toronto Internet 18 days ago

Nearby cities with recent reports

Markham

1 recent signals

2 days ago
Toronto county

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing ๐Ÿ˜ฌ

  • Simone_RC67
    Simone RC ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’œ (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services arenโ€™t disconnected. Can you help

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • ACJamieFox
    Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • Josh_NPH
    Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • debbyhenry
    Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • sfergs_
    Sharlene๐ŸŒฑ๐Ÿ„๐ŸŒท๐ŸŒป (@sfergs_) reported from Vaughan, Ontario

    You know whatโ€™s annoying? The Telus IVR system. Like as soon as I hear I start yelling โ€œREPRESENTATIVE!!!โ€ Like I donโ€™t wanna ****** talk to this stupid *** robot๐Ÿ˜ญ

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (Iโ€™m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • anetto
    Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • loganryan44
    RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my sonโ€™s phone number that he should be getting texts to a local dentist weโ€™ve never gone to asking us to return

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I donโ€™t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding itโ€™s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • TrillInToronto
    โ™š TrippWithMe ๐Ÿ‡จ๐Ÿ‡ฆโ˜ฏ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just canโ€™t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jodyvance
    Jody Vance (@jodyvance) reported

    Today was NOT the day to FAIL my TV viewing, again @telus.

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @chooseyourwow Telus has terrible service. I've been with them my whole life, I'm down on their stock too. I had that moment last summer. Their copper to my building doesn't support suitable Internet speeds. The TV freezes, the websites sputter. Customer service is a nightmare.

  • Jhammy51
    Ryan's Johnson. ๐Ÿšง Lets rebuild this culture! ๐Ÿšง (@Jhammy51) reported

    Switching to telus **** Roger's man @Rogers @TELUS

  • millennialinv16
    millennialinvestor (@millennialinv16) reported

    @raygaurca I've never seen anyone hold over 500k of Telus. Not sure whether the be impressed or concerned ๐Ÿค”

  • Joker_Fish
    K. McGuire (@Joker_Fish) reported

    @MatchsticksCGY Last year Rogers forced the Flames into the middle of a legal battle against Telus and then they pull this ****. I hope the lawyers are sending the most professional sounding **** yous they have ever written.

  • thom7002
    michael abbadie (@thom7002) reported

    @RobbieMann77 @DonnieandDhali DISGUSTED ENOUGH TO CANCEL YOUR BELL ROGERS DEALS OVER THE YRS WITH YOUR PHONE. MAYBE YOUR WITH TELUS BUT

  • ColleenEJordan1
    Colleen E. Jordan ๐Ÿ‡บ๐Ÿ‡ฆ๐ŸŒป๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿฆฉ (@ColleenEJordan1) reported

    @jodyvance @TELUS Does your video โ€˜wig outโ€™ (quit!โ€™)? Had that issue for weeks including hockey ๐Ÿ† OT! Insisted on a person coming to house! Turned out our WiFi box was broken! โ€˜Cancelingโ€™ threat helps. ๐Ÿคž๐Ÿฅฐ

  • CarolTopalian
    Carol Topalian (@CarolTopalian) reported

    News must be a public service. The closure of radio news 1130 is criminal.Local newspapers were torched over a year ago, along with the radio traffic station. In MetroVancouver, a major city of 3 million, it has gone silent. Companies like Rogers and Telus are ANTI-Communications

  • RobbieMann77
    Robbie Mann ๐Ÿ‡จ๐Ÿ‡ฆ (@RobbieMann77) reported

    @FriedgeHNIC @Altonervative Sportsnet subscriptions will be cancelled for most:- Iโ€™m not paying for 24/7 services for Toronto:- thank god my cell phone network is Telus! As mentioned Elliotte, all these good people, lost jobs today will have the resilience to go ahead with other alternatives to move ahead.

  • youngster1015
    Bobby (@youngster1015) reported

    @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake