Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto county	Internet	32 minutes ago
Toronto county	Phone	15 days ago
Toronto	Phone	22 days ago
Toronto county	E-mail	22 days ago
Toronto	Internet	22 days ago
Richmond Hill	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 17 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  ⚪️⚫️ (@MonicaLauriola) reported 17 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  Sophia Cybulski (@SophiaCybulski) reported 20 minutes ago from Toronto, Ontario

  @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

• 
  Carol Brooks (@ttctaker) reported 28 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 32 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  Annette McKinnon (@anetto) reported 34 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 37 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

• 
  Modern Pundit (@sen127) reported 38 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Cubby (@Cubby1412) reported 39 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  Alexa Smith (@prettyapathetic) reported 41 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  John N. Davis (@johnndavis) reported 43 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Rick Barnes (@queerthoughts) reported 48 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Laura McGrath (@lauramcgrathh) reported 50 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 52 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 53 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 54 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  miss mamas (@TanashaNality) reported 57 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Debra Henry (@debbyhenry) reported 57 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 58 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Dante Haversham (@Blooberboy) reported 59 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Center (@AmeriCanadian70) reported 5 minutes ago

  @tokifyi Telus and the BC government are set to build 3 AI data centres and will have enough leftover heat to heat 150,000 home. Where ******** are we going to get that much electricity? Eby can’t even get rid of the second drivers test as promised over a year ago for N drivers.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 8 minutes ago

  not allowed to see Bonnie she's getting palliative care only family ****. well, get to see bestie in a second. and another of us Telus peeps I just ran into. hadn't seen her in 13 yrs. and there's a pretty security dude. ROWR. weird effing day. I need a snack.

• 
  The Duke of Africa 🌍 (@CeejayAfrica) reported 9 minutes ago

  Here is the problem you have to solve to open Handshake, Mercor, Micro 1, Telus, and every other AI account out there. In other words, here is what is happening behind your applications. Very simple: 1. GET a REAL DL Image (not information) #RejectFuelPrice

• 
  Hayley (@hayley_yyy26) reported 10 minutes ago

  My mom called @TELUS twice to cancel her services and amazingly, the call kept dropping. This is beyond unprofessional. @TELUSsupport

• 
  Kate (@CrashKate) reported 14 minutes ago

  @kbessey @LedcorGroup @TELUS I hope you’re paying attention. Still time to pivot and cancel the terrible towers you want to cram into our city

• 
  duncan b-梁 🦦🇵🇸 (@dunksdeux) reported 14 minutes ago

  @unclehaver However, it is also corporate welfare for Telus and an impulsive investment, so have to say it: it’s bad

• 
  Paul Henderson (@Hendy759) reported 15 minutes ago

  @MarkJCarney @EvanLSolomon Isn’t Telus in financial trouble? So…this is another government handout?

• 
  Ryan Kalt (@ryankalt) reported 16 minutes ago

  @Howard__24 @globeandmail "Flexing"? With what money? Read a few analyst reports or the Telus $T $T.TO P&L / balance sheet, they can barely fund their dividends never mind playing Monopoly.

• 
  Marilyn King Nowak (@MarilynYKing) reported 17 minutes ago

  We had a power failure whole a customer with Wisp. I tried to get things fixed through Koodo then Telus & my account got switched ... it was sabotaged & the provider actually took my account ... yes, bad things did happen. Somebody refused to hand it back not once ... a few times

• 
  The Tusken Senator (@arobill3) reported 17 minutes ago

  @VanCityVice @Emily_Lowan We’re saying that instead of addressing any of the issues you crudely describe as noise (homelessness, opioid epidemic, wealth inequality) the gov is fast tracking projects for Telus that don’t do **** for the community.