Telus outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	13 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago
Toronto	Phone	2 days ago
Toronto	Wi-fi	2 days ago
Toronto	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 9 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 10 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Michael Nugent (@michaelnugent) reported 15 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 15 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Sheldon Kerzner (@sheldonbk) reported 18 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Andrea Gimblett (@andreaLG) reported 21 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  - (@ugwumCee) reported 31 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Garrick The DJ (@GarrickTheDJ) reported 33 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Kiran Varughese (@kiranjoyv) reported 36 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  bitter ness (@StregaNessa) reported 37 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  HotPeppa (@Hunnie2B) reported 38 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  George (@GeorgeStroe3) reported 42 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Shane (@Innanenights) reported 43 minutes ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 50 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  RG for Life (@loganryan44) reported 51 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 52 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Dennis aka dLo (@sidetripca) reported 53 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 58 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  David Shory (@dshory) reported 58 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Annette McKinnon (@anetto) reported 59 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  helen franklin (@chfranklin) reported 6 minutes ago

  @jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 8 minutes ago

  @MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.

• 
  Mark Dietz (@MarkDietzinAB) reported 10 minutes ago

  @jonkay I came up with an easy solution for this. Here's how it goes... Hello, Telus?... I'd like to cancel my cable?

• 
  Sarahattack 🇨🇦🦈🍹🐈‍⬛🧁 (@Sarahattack1) reported 12 minutes ago

  @jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he did… he lost $300

• 
  Isaac Dyck (@SolitaireGOAT) reported 12 minutes ago

  @jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free

• 
  Bald Guy (@ScruffyNSmooth) reported 13 minutes ago

  @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

• 
  Tosca Houston 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹 (@Tosca58861695) reported 13 minutes ago

  @MelissaLMRogers @metaloid311 @TELUSsupport Yes its full on robbery. Especially Telus. Rogers is very bad too always inching up the billings.

• 
  narcissist_survivor® (@NSurvivor) reported 19 minutes ago

  @jodyvance @TELUS Telus sucks.

• 
  EarnCatalyst (@EarnCatalyst) reported 21 minutes ago

  @UnkleHack69 The problem is that the Canadian market is extremely protectionist of Telus and Rogers. It's not even like telecommunications regulations are more strict in Canada and US telecoms just refuse to meet them because they're actually much more lenient than in the US.

• 
  🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported 25 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is garbage