Telus Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M5J and M6J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Toronto, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joey riley
(@joeyriley89) reported
@EdmFootballTeam @TELUS Ill never forget you or this dance
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Barry Chase
(@sikkensman) reported
Is there any management left at Telus? I am a 2 month customer with a completely messed up bill and no one will resolve the issue. I over paid my first bill by $300 under the premise the second bill would be straightened out and have spent hours on the phone since to no avail...
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Dagmar Gross
(@Dagmar__Gross) reported
To other 🇨🇦 using Telus as cell phone provider: are you happy with their service? They just offered me a deal literally half the price of Bell (I've been with Bell forever), with more long distance, GB etc. Sounds too good to be true. Thoughts? Recommendations?
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Jeff Cavanagh
(@JeffCavanagh1) reported
@AHS_media got vaccinated yesterday at Telus Convention Centre. They made me take off my surgical mask and put on their exact same mask. In a giant area full of unvaccinated people. Unmasked. Horrible public health.
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Brad Folster
(@HollywoodaiBrad) reported
@howisthismylif @Graham37458307 @heidi12312345 Koodo = Telus. Fido = Rogers. If it's Rogers you're looking for then Fido will be same cell service.
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G Brew
(@GenaferB) reported
normally just an active observer on this platform. But today I am mad. I order @MLB network on my cable provider @TELUS just so I can watch my beloved @tigers . when I tune into the channel showing the game, it appears to be on blackout. I am in Canada how am I in the blackout
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Michael Petch
(@mpetch) reported
@JeffCavanagh1 I can believe that especially if it was #yyc mass vax clinic at Telus centre. They are doing AstraZeneca down there as well as Pfizer and Moderna. I suspect that Alberta will be able to do 3000-3500 AZ a day for a couple weeks before they run out of eligible people(if not sooner)
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Dagmar Gross
(@Dagmar__Gross) reported
@AllisonJOuimet Thanks. Turned out the call / promotion was a very clever SCAM. The deal sounded too good to be true. And it was. I verified by called the Telus 1-866 customer service number. Thankfully before I gave out any identification or credit card information.
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
.@Telus Once again, I'm reminded that I have to tell you that your throttled speeds are TOO BLOODY SLOW!! I've been trying for the last hour to stream a movie (at an amazing 360p!), and for the life of me, it's an impossible f**king task via your service!!...
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Catherine Shappit
(@CatherineShapp3) reported
@fordnation Getting my shot soon and registration was very easy so l don't get that and Telus should smarten up and fix that glitch so people can get their registration confirmation.