Telus Outage Report in Fraser Lake, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fraser Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fraser Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paolo Campisi
(@pcampisi14) reported
How many people do you think know that each TTC subway station is equipped with cell service for Bell, Rogers and Telus but they won’t pay to enable the service.
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Lisa G
(@lise_george) reported
@GregviiGreg @steeletalk I just started using this feature with Telus, ‘call control service’. dial *99 and it prompts you to turn on or off. The robo calls don’t get thru. My telus mobility has the feature as well.
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Marky L.
(@MarkusLkraM) reported
I was conversing with someone from @RogersHelps 3 weeks ago when this was happening and all they could tell me was submit a complaint to the Anti-Fraud website. While the conglomerate of Bell, Rogers and Telus (Rogers is my provider), gouges Canadians everyday with their prices..
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Stephen Ball
(@LifesrealMVP) reported
@TELUS you guys have the worst customer service. Waited over an hour for a call back, immediately put on hold. Trying the chat online. I'm the 26th in cue. Hire more people.
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Mr.FlatFace
(@MrFlatFaceYt) reported
Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up
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Martino
(@coffeehustler) reported
Avoid TELUS security at all costs, active alarm situation (albeit false alarm) call the support line, 1 hour wait time, have to leave number for callback to ‘ignore’ false alarm…
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TamilPanda
(@TamilPanda8) reported
@TELUS Without informing the customer keeping the easyroam ON by default and charging for it. This is what called #corporategreed
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@BCislander
(@BCislander888) reported
@TELUS ok I give up waiting on the phone for 2 hrs. Just got a bill for $327 for services from Oct 26- Nov 15 for cable and internet. How could that be? Each month thereafter I phoned to close my account never getting closure. Today you sent me another bill. WTF.
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Yvonne (Iwona) Bienias
(@e_vawn) reported
Is anyone else having trouble with their @TELUS mobile network? I've been on SOS for about an hour and yes I've turned it off and on a couple of times.
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Jerry
(@Iamwiths2pid) reported
@jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.