Telus Outage Report in Fraser Lake, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fraser Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fraser Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (10%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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StevenX (@StevenX_DFA) reported
lol Telus internet is so bad that I am now getting timed out for 30 minutes in @DeadByBHVR instead of 5 because the game thinks I'm a bad sport and not that my internet is just breaking for no reason, why is Canadian internet so absolutely garbage
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Karen Beckindale (@KBeckindale) reported
@pattibacchus @TELUS @TELUSsupport I was with shaw and then I just couldn't with their "service" so I switched to telus. Sorry to heat your experience isn't as good
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Ella L (@ellapl) reported
@CraveCanada @TELUS @TELUSsupport what’s the point of having seamless integration when I’m constantly LOGGED OUT every single time. All the while “I’m not connected to the internet” when I am. — fix this sh*t. ****** service.
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David Raines (@DARaines11) reported
Wow @TELUS way to drop the ball on SO many levels. And can't get any help from your "support team" guess it's time to switch carriers
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Keith MacD (@keithmacd) reported
Trying @TMobileHelp instead - both call center reps (their troubleshooting script, really) were unhelpful. Roaming in Canada, phone will only sometimes (rarely) authenticate with Telus for mobile data. Voice, SMS, no problem. Data? Almost never. Dunno what to do next.
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Peter Kieser 🍁 (@pfak) reported
@Takurua2 Public Mobile. It's Telus network but cheaper.
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Marc Bedard (@MarcBedard13) reported
@TELUS trying to activate a receiver for a friend and your technical support is no working. On your web site it says available 24/7 but on the phone it says closed. How does someone activate a new receiver if your not open.
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Matt Dagley (@mattdagley) reported
Telus is working like garbage. Can’t wait to switch.
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Carol Lee (@LotuslandRN) reported
@TELUS @TELUSsupport I canceled my account starting May 1 due to a move. Account was paid in full every month with no arrears. There is a $100 credit and I’m still not reimbursed for it. Why are you holding on to MY money? Customer service won’t help.
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WB🇵🇸 (@waseemb8) reported
Can't believe i left @Virgin for @TELUS Absolutely horrible service