Telus Outage Report in London, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in London come from postal codes N6C, N5X, N6G, N6J and N6E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eamon Hoey
(@EamonHoey) reported
@JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.
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LallyA
(@LallyAd) reported
@Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.
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Steve Coville 🇨🇦
(@SteveCoville) reported
from
Hornepayne, Ontario
@hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage
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LallyA
(@LallyAd) reported
Dear @Bell_Support and @Bell please bring your fibre service to BC your guys mobility is way better then @TELUSsupport even tho yall use a ran. But please bring yalls home service to bc lower mainland all Telus enjoys doing is screwing there customers over.
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Joel-Peter Carm
(@j0elpeters) reported
@hiimjade @coxbusiness @CoxComm Jade, I had to cancel with Telus after just signing for another 2 years because the new place we move to on Sunday, doesn't have any form of service from them. I understand how you feel
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Kessy
(@salishcanuck) reported
Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @koodo @TELUS Did they inform you of any esclation process? Make you aware escalations exist? Did they tell you that after taking your money and getting no service that the #CCTS can aid you to get your money back or other? Did they even acknowledge the existence of the CCTS?
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling @koodo @TELUS Yes... They got my first month up front. It's beyond frustrating that their customer service is beyond terrible, and apparently, they can't be bothered to do their damn job then say "we are not responsible, even for negligence" and just brush you off. #CRTC
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling @koodo @TELUS Not sure, but I do NOT appreciate cancelling my old internet on the promise that I would be activated today, only to have today come and no activation occurs. Customer service can only tell me that they'll submit a request, and that I just have to wait. #CRTC
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @koodo That's a sign of your new @telus service to come, with anything your get from Telus. Record it, complain... Isn't Telus the one that charges people 200$ if their tech shows up and no one is home? You have a no-show tech.