Telus Outage Report in London, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (28%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
-
Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
-
Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
-
Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
-
Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
-
Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
-
EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
dxbyoung
(@overseaskate) reported
@ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.
-
macaroni in a pot
(@Donna_Thorp_) reported
@Mikeggibbs Telus is very good. I have an account with them through my company on the employee purchase plan. 75 bucks a month. Unlimited data iPhone 12. Really good service. Better than bell and rogers for sure.
-
Tristan Todd
(@tristan_todd_) reported
@sarahlyndsay_ @cathsimard_ No cell service on it from just west of Williams Lake until Hagensborg either lol (At least on Telus)
-
Trish Thornton
(@TrishMuskoka) reported
@Donna_Thorp_ @Mikeggibbs Me too...never had an issue with Telus mobility
-
Jaybird
(@janiceamandalee) reported
@TELUS pushy marketing tactics borders on harassment. They have not stopped peddling their copper is going away message by phone and email. Read your notes and stop harassing me or I’ll make a consumer complaint with CRTC.
-
microarchitectural side-channel attacks
(@DLitz) reported
I was happy with @TELUS internet service UNTIL I tried to cancel it (because the building is being demolished). Now, I'm canceling _all_ my Telus services at once, because I never want to go through this process again.
-
Becky Price
(@sunnywaters12) reported
My satellite service has changed again. Some improvement for a week. I won’t sort out why they call anything an advanced payment at Telus. I did have various other real problems there. Lately I’ve felt Telus shouldn’t advertise a service at all when the service is substandard.
-
Robert Chavez
(@MrChavez101) reported
@its_shevi @TELUS Damn, give us a review later on and let us know how it is! I'm fixing to get myself one as well.
-
Christopher Reynolds
(@Christo69892225) reported
@SimonGr64428204 @TSN_Sports @TELUS As of now the game is delayed due to bad weather affecting the complex.
-
Stuart Harroun
(@stuharcan) reported
@jeffhutcheson Bell is notorious for this kind of thing their equipment breaks more often than not and you call customer service and half the time they are rude and condescending they are also starting to lose marketshares to telus so they are grasping at straws to try to stop the bleeding