Telus

Telus Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/28/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • nigmendra Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • happy_chappyy Ethan Chapman (@happy_chappyy) reported

    I’ll be leaving @Fidomobile at the end of my contract (2 months to go). Any network suggestions? I’ve heard good things about Telus.

  • smacky12 Sheryl (@smacky12) reported

    @otohp @CBCNews Came here to say this as it unacceptable. I’m with Telus and had no issues while camping.

  • bellab2181 bellarose (@bellab2181) reported

    @telus After a month of issues, going to Telus stores, apple stores and talking to tech support for countless hours we have no resolution. A manager doesn’t call back when he is suppose. Did I get a call back on Thursday like he said, nope. Unacceptable.

  • pizzerbiffy 🌱 lechonk fan club 🌿 (@pizzerbiffy) reported

    Wow @TELUS is not good Had them for 10+ years, upgraded plan 2 years ago. They wont let me keep my relatively new plan w a new phone and are trying to make me pay an extra $10 month. If that's how they feel about customer loyalty it might be time to switch... @TELUSsupport

  • thevinetway Tracy@candidateforprimeminister (@thevinetway) reported

    @CailinasEirinn @dbeggs13 last year Telus had same issues when they were doing changes and upgrades, it took like two weeks before everything was back to normal for everyone, I went a day without internet etc,

  • steveleeart Steven Lee (@steveleeart) reported

    @April75Cruel @TELUS @Bell_LetsTalk I never said Bell was great. And I actually have held a lot of criticism about let’s talk. Don’t disagree with them paying more taxes, but also don’t trust governments to spend it well. Hospitals have bloated administrative systems that suck up dollars that could go to care.

  • Wilsonpjm Pam Wilson (@Wilsonpjm) reported

    @CBCCalgary And Rogers wants to take over Shaw. So more people are without service. This is disgraceful Rogers. Time to get your ducks gathered. Customers deserve better. Thus why I’m a TELUS customer and have been since 1991. @TELUS

  • CanadianWolvie C̓ac̓uqḥta aka Michael (@CanadianWolvie) reported

    @mgeist So do you support say SaskTel? How about Telus having to become BCTel again? How about Roger's being broken up into at least provincial Crown Corporations? Just outright nationalization? Demonstrably vital infrastructure should be a public utility, then argue competition.

  • kjames_2001 Ken James (@kjames_2001) reported

    The Rogers outage fiasco from a tech enthusiast point of view. @Rogers I think it's high time you and @Telus and @Bell got together to arrange a back up in case one carriers systems goes down. Would be simple? Probably not.

  • BiddyInTO T.Biddy (@BiddyInTO) reported

    @MargaretChown @dbeggs13 Agreed but it can happen to their competition. I recommend unbundling services. Get Rogers Internet and Telus phones. Or Bell. Or any combination. Don't let one provider keep you completely in the dark. I had service through my Telus phone, even though my Rogers internet was out.