Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/16/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pic6Darb Alden Darby (@Pic6Darb) reported

    @TELUS is the worse no cap. Been a customer for years. Go to upgrade my phone they say I can’t. And they don’t know when I can. I said “so if I were to break my phone I can’t come in Telus to buy a new one” they said no not from us…….

  • KennyJamess EDM Jake Paul (@KennyJamess) reported

    @kel_bragg @kirst_alyssa @TELUS Or do you have X gigs at high speed and then it slows down after that

  • kel_bragg KellyBragg (@kel_bragg) reported

    @littlebighorn81 @kirst_alyssa @TELUS I can't speak to a rep let alone yell at one. And I'd never do that anyway.

  • Mike_AJ_Henry Mike 🇨🇦🇨🇦 (@Mike_AJ_Henry) reported

    @ItsDeanBlundell @Rogers They’re all horrible Telus Rogers and Bell, Fido has been fantastic and tek savvy when I used them years ago. The big three can suck it

  • RashidJamaal jamaal rashid (@RashidJamaal) reported

    @TELUS Is Telus having issues with phone services ?

  • BurnwoodAmelia Amélia - Octavia Burnwood (@BurnwoodAmelia) reported

    @kelly_ques After one day at Telus company. They were supposed to give e training and the guy who was placed as trainer was under qualified and clueless to every damn question I asked.

  • Ginger_Crystal Jing Jiang ✨ (@Ginger_Crystal) reported

    Telus promotion agents = scammers. They could change your contract if you don't hang up on their calls for being polite. And even customer support cannot change the contract back. We need more internet companies to compete in Canada.

  • PaRhAmTvL PaRhAm (@PaRhAmTvL) reported

    @FidoSolutions Wow unbelievable! After a whole day without network/service and trying to talk to fido customer service about when credits get into your account, they ghost you like you are nobody! That's how you lose customers... Hello @TELUS

  • Michell19798718 Michelle Green (@Michell19798718) reported

    @Rogers wow Rogers way to lie.. I’ve been a loyal customer for years…months ago @TELUS offered me to come back but I stayed with you after a perk of $10/month data for Apple Watch for 24 months but I was billed for it then told it was an error from employee so I must pay goodbye

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    At the recommendation of @ICBC, I have just filed a report with the RCMP regarding the driving/parking of the @TELUS/@TELUSSupport technician, and have forwarded the file # + copy of incident report to a TELUS manager I was in communication with.