Telus Outage Report in London, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
-
Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
-
Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
-
Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
-
Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
-
Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
-
EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Billy Rigger
(@BillyRigger1) reported
@TELUS Mr Entwhistle. We really need cell coverage from the Jasper AB Border to Valemount BC on Hwy 16. It is major Hwy and to many deadly accidents were emergency personnel are required ASAP not an hour later after someone drives back 30 miles in either direction to get cell srvc
-
Laurie Thompson
(@LaurieThompson7) reported
@TELUS Then how about getting fibre optic in my hood. I live on the T’kemlups Reserve and for some reason I am considered rural when I am just 2 mins from the city centre. I drive over the red bridge and bam I’m there. My wifi network kicks me out.
-
Mike G
(@Bigbhoy24) reported
@TELUSsupport I’m having issues with my Telus Webmail.. who should I contact about troubleshooting this issue ?
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
-
Jonathan Reybend
(@jon_reybend) reported
@SurreyEagles @BCHLKings @TELUS My god I want him inside m- my house. To hang out. That’s all.
-
Speaker of truths!
(@NikkiStyxx) reported
@Rogers the support team you produce is pathetic. @telus, you may be up to bat. Apparently 15 years of service is worth nothing.
-
Joe Habakkuk 🧢 🏒
(@2020CDNHockey) reported
zero star service from @Shawhelp online chat just now. what an outright prick that agent was. Too bad @TELUS sucks though, i'd switch in a second.
-
MRKN Myles
(@TheMylesLive) reported
I love not being able to do my job because you idiots hire 10th grade high school kids for your tech support team and give them a 30 minute training session on “internet” @TELUS How do I have this many internet issues that my ISP doesn’t even know how or why it’s happening?
-
David Barr
(@barrsy) reported
@TELUSsupport @TELUS My response. No. Their response. Please try out live chat or call us. How much did. Telus get in CEWS? They clearly could have hired some Canadian customer service support.
-
Jeremy Gauthier
(@jeremyggauthier) reported
@SamBrennand Was thinking the same thing. @TELUS @ADT Canada should be ashamed for launching this customer portal. Not acceptable.