Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/13/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LouisGG16 GΞR (@LouisGG16) reported

    I literally just got informed that #TELUS is charging 1.5% on credit card payments.. **** #robellus so much wtf

  • chx Karoly Negyesi 💉💉💉💉 Слава Україні! (@chx) reported

    @rickvug @TELUS @Ubiquiti LuCI is pretty nice. I had no problems and didn't need to command line (except for my travel router but that's an insane setup covering three devices all of which can be WAN or LAN that no gui can cover).

  • pfak Peter Kieser 🍁 (@pfak) reported

    @MoistlySpeaking The Shaw deal was 1000Mbps down, 100Mbps up for the $80/mo deal on a 2-year. They were charging me $130/mo on a 2-year. I went with Lightspeed, no BS contract, $80/mo for 750/100. I also have TELUS which is $90/mo for 1000/1000.

  • cubicFelon CubicFelon (@cubicFelon) reported

    @TELUSsupport How do I request removal from marketing calls? Calls are daily to both landline and cell. Incredibly disruptive and aggressive. I have nearly every Telus service, yet you want more? Considering Shaw over this inconsiderate and desperate marketing tactic.

  • goldenmulletman Greg (@goldenmulletman) reported

    You miserable piles of human garbage @TELUS you have terrible customer service, awful products, and now you're charging me to pay my bill. You're CEO made $19M last year. Pound sand!

  • didiibear 𝖉𝖎 ⭑ (@didiibear) reported

    maybe it’s time to make the switch from shaw to telus bc wtf is up with these internet outages 🤮🤮🤮🤮

  • KrutiSutaria Kruti (@KrutiSutaria) reported

    @TELUS you are charging me 1.5 percent to make sure you get a timely payment? **** right off. As soon as my phone is up in Dec I am out to @Rogers. #fucktelus

  • THEBLAY17 THE BLAY (@THEBLAY17) reported

    @TELUS @TELUSsupport douchebag move making customers now pay an extra 1.5% if they use a credit card to pay for their services. Being a customer for 20 years doesn't seem worth it any longer...

  • denisewithers Denise Withers (@denisewithers) reported

    Really? @TELUS gross profit last year was $8.345B, up 11.29% over last year - and they're adding a surcharge to my bill if I pay by credit card? When inflation's soaring? Where's the love for a 20+ year customer? #brutal

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Over 90 minutes on hold with @TELUSsupport waiting to talk to someone. This is unacceptable customer support..or lack of support. #Telus