Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time I make the switch to @ShawInfo
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Jatinder Kumar
(@Jatinde75402343) reported
Loyal Samsung customer for 10 years. Bought S22 last year, due to cold weather and air travel. Huge problem on the S22 phone every time. Discussed with Telus and Samsung, wasted multiple hours, no solution given by anyone. Horrible experience. Be careful people ! @SamsungCanada
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AMM
(@AMM18092000) reported
@koodo @TELUS Incoming calls do not ring and have dropped calls, weak signal and voice cuts out during calls we make.@koodo
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Troy Collects Toys ✨
(@troyzaff_17) reported
Me with @TELUSsupport Telus: yeah I guess there’s nothing we can do for you now. Me: but Rogers is cheaper plus I’m getting more… @telus: I guess there’s nothing we can do for you. … I guess 20 years of service ain’t worth anything anymore.
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Jordan Roberts
(@JordanMRoberts) reported
Our banks/insurance companies have a raging hard on to sell you health insurance. Telus is ready to help them, thanks to that key purchase from Morneau. They are all ready to sell it to you. They are waiting. You will be solicited to buy health insurance before end of 2023.
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I Burned My Nachos
(@tossedintowel) reported
My wife was today years old when she found out the @NHL has jumped on board the woke train. she’s waiting for Telus to open so she can cancel all our sports packages. I thought I’d be upset, but I welcome it. Tired of rainbow flags being shoved down my throat. Clown league! ***’s
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J ☒
(@ObludaNemaJmeno) reported
@kirsten__alyssa How’s the Shaw mobile signal compared to Telus or Rogers?
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo
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Linda “parody by choice” Butler Dunn
(@butlerdunn) reported
@CheriDiNovo @JanisIrwin Much like Telus health, I will choose not to use the service. If no one uses it, it will fail. Having doctors outside the province is a end round the health act.
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Shane Finlay
(@Shane_Finlay) reported
@TELUS I have spent hours, as a Telus customer, TRYING to update my ******* prepaid plan. I find out that my account is now defunct, great, so I waste time, effort, and money, buying a new SIM card. I have now just spent the last hour going in circles... Jesus!