Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/09/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _LisaCameron Lisa Cameron (@_LisaCameron) reported

    Seriously @TELUS @TELUSsupport ? Over an hour wait time for a business line? Why did the previous BC Government sell BCTel again? We're def not getting better service. #bcpoli

  • FeysLeigh leigh feys (@FeysLeigh) reported

    @jkenney More well paid nurses, doctors, hospital staff and build rural hospitals. Eliminate that stupid Telus Health, Vital partners and private clinics. Make medical education cheap, if not totally free. Most importantly, RESIGN.

  • DanglyJK JD (@DanglyJK) reported

    @Bell_Support Thanks for nothing. Clearly no one in your company understands how to make customers satisfied with service. Next time I talk to you guys it’s to cancel service. @TELUS and @Rogers we’ll be talking soon.

  • KFitzy16 Kevin (@KFitzy16) reported

    @marcdweber Happened to me with Telus. But when calling Telus, those times no longer exist and each time I ask collections company to send documentation, it never arrives and they don’t call for 6-8 months, then rinse and repeat.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport @TELUS ..TELUS WTF OPTIKTV DOWN NET DOWN .. ITS TIME FOR REBATES

  • BCLIONS_54 Alex McRae (@BCLIONS_54) reported

    @TELUSsupport technician to come and repair the intercom. Until today at 1:30pm when a @Telus technician called me to inform that his supervisor told him to not do the service call. My tenants are from Refugees from Syria and didn't speak much English 5

  • rajshar25 Rajesh Sharma (@rajshar25) reported

    @TELUSsupport How do I return my old equipment for home internet to you? There is no communication from your end and I won't call your customer support as they make you wait for over an hour every time @TELUS

  • jeterfan28 cara (@jeterfan28) reported

    @DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package

  • bainsswag SB (@bainsswag) reported

    Worst customer service from @TELUS

  • bainsswag SB (@bainsswag) reported

    Unbelievable wait times, over 2 hours this morning, just to confirm a service call that is 3 hours late @TELUS @TELUSsupport !!!!!