Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/28/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KiRA_PNW Telefragged by Urianger (@KiRA_PNW) reported

    And this is after landowners swapped to Telus less than 2 weeks ago, so even brand new customers can't get service from them

  • 8701denise D (@8701denise) reported

    @sweaterhag @cougsta Telus customer here. Twitter wouldn’t load for most of the day.

  • jnarai Token Canadian 🤟 (@jnarai) reported

    @koodo @TELUSsupport @TELUS She keeps berating me and asking me questions, rather than placing me on hold and consulting her support team. The line is live, I hear her typing, she hears me.

  • LanceStorm Lance Storm (@LanceStorm) reported

    @PlatinumACV1 @TELUS It won’t let me sign in at all

  • RealCableGuy1 🦘Cable Guy🦘 (@RealCableGuy1) reported

    @LanceStorm @TELUS That is just bad customer service and it is always better to save an existing customer than to try to find a new one.

  • illuminatima Illuminatima (@illuminatima) reported

    @bestgirlyazy Are you on Telus? Apparently they specifically have Twitter issues right now. You should be able to browse through data or VPN.

  • ectodog sam ✩ 🎨⚔️ team cyberpunk 💿 (@ectodog) reported

    @sharksndonuts i think it was a telus issue anyway??? based on the comments i saw on one of those “down detector” sites which were all from people in western canada and mentioning Telus shdhdhdndm

  • barryabbott316 Barry Abbott (@barryabbott316) reported

    @LanceStorm @TELUS Terrible service

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport So I open an account last year. I set up Internet Home and Telephone services. And yet somehow my email service is under a different Telus account! Not sure how that works ! Then we have to basically give a blood sample for authorization and security purposes...

  • PlatinumACV1 Andrew Copeman (@PlatinumACV1) reported

    @LanceStorm @TELUS Define archived content because I log in with Telus and watched a Raw from 2002 and am curious to see if I run in to any other issues.