Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Troy Red
(@troyred) reported
I’m sure @TELUS will be fine without one customer, but I am certain my experience is not unique. @TELUSsupport only comes if the message is loud enough that they can’t ignore. I will continue to advocate against @TELUS until they acknowledge responsibility for damaging my home
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netjel
(@netjel) reported
@koodo Need (human) assistance… Paid last bill April 5 ( switched to @TELUS ) I am due a refund of $68.25 Initial inquiries showed I should await a cheque It’s never arrived and now I’m a “non-member” when I try to log on. Tired of running in circles.
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L D
(@ltdesroches) reported
@itlooksreal i am anti-baby animal so telus will never have my business
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⋆ 𝚎𝚍𝚎𝚗 ⋆
(@e___d___e___n) reported
@TELUSsupport hi I got a visit from a Telus staff 2 days ago. She offered me some home service promotion that I was interested in and she said I can get back to her when I’m ready to take it. But she failed to give me her contact info. Is there any way I can find her?
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Troy Red
(@troyred) reported
Hey @TELUS! I know you folks talk a lot about community, but why do you shrug your shoulders when you damage property in communities? Has anyone else had similar issues with #purefibre @TELUS installs? Where they damage your property and then deny accountability?
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David Mayhood
(@dmayhood) reported
Again: @Telus refuses to deal with my service request by telephone. Good luck finding a business service phone number for Telus. Which is, of course, a telephone company. They sell telephone service.
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What's in a Name@Mellow4Ever
(@Mellow4orever) reported
@nationalpost @TELUS The moral here seems to be that installing a "smart" home security system makes people too stupid to recognize danger even when they can smell it. And I can't help but wonder what the family's insurance company will do with digital proof the family turned off their smoke sensors.
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Milind More
(@_milindmore) reported
@TELUS link doesn't work.
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Scott Baerg
(@scottie_baerg) reported
@martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.