Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/16/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmikeyroberts mikey roberts (@itsmikeyroberts) reported

    @TELUSsupport @TELUS no cell service in Surrey BC. #Fixit #Notgoodforasalesman

  • loma6041 loma604 (@loma6041) reported

    @TELUSsupport No service in Vancouver. Not cool Telus....not cool at all!

  • scottam2 Scott M (@scottam2) reported

    @ScarletBjornson I’m guessing it’s something more than Telus, as I have heard from Freedom and Rogers customers who are having issues with texts and/or making calls. And yet I have had no problems on Telus so it seems to be very spotty areas having issues across province.

  • daminloi Damin Loi (@daminloi) reported

    @TELUSsupport @geordiemuppet Same here. I'm just trying to pay my bill. Nothing is loading up on the Telus website, and I can't sign in through the My Telus app.

  • thca2z Alexis Zacharko (@thca2z) reported

    Is anyone else having problems with Koodo/Telus right now?

  • knockoutpanda Nicholas (@knockoutpanda) reported

    @TheFlopFish @koodo Part of Telus network I guess

  • CookinDen Denny Williams (@CookinDen) reported

    @TELUSsupport no service here in Burnaby BC. Cut off mid call that I waited an hour for #RBC. Thanks Telus.

  • EBCArtWork EBCArtWork - Maybe Commissions? (@EBCArtWork) reported

    @mediarz @TELUS This one is confusing, because Rogers runs its own network, instead of sharing towers like Bell and Telus

  • roxy_0125 Steph (@roxy_0125) reported

    @jesssicrap @TELUS I can text/call with Telus, but my data is down.

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.