Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 11/29/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brian_heide Brian Heide (@brian_heide) reported

    @jkenney You seem more interested in advertising and supporting @TELUS than spending wisely on rural connectivity. If you were tech agnostic, your best value would be satellite internet provided by @spacex Starlink. Per capita, this solution is extremely expensive.

  • snarfmason Snarf (Jon) Mason (@snarfmason) reported

    @mcmillan Yeah. 300 is fine. I'm not *really* complaining. But I do have gigabit, with wired I get over 900 down. But because Shaw my up is only 125 😒 Telus hasn't brought fibre to my neighborhood though, so my other option is something ridiculous like 75mbit down DSL.

  • Chris91138742 Chris (@Chris91138742) reported

    @nationalpost @TELUS Sorry poor people... the moral of the story is if you don't have enough money for a monitored security system you would die.

  • Ryyyan61 Ryan M.D. (@Ryyyan61) reported

    @danisu87 No I never said that. Telus is notoriously bad. Shaw has been great in my experience, and you get much faster speeds for a lower price. I would just make the switch.

  • timbenwell Tim Benwell (@timbenwell) reported

    Hey @TELUS why is your public Wi-Fi so rubbish? I pay a fortune for your services at home and it never connects properly out and about. Never used to be like this with Shaw Open.

  • CobraKidJay Jay (@CobraKidJay) reported

    Trying to fix the cable again, on hold with Telus. Busy day I guess.

  • _daijoubuu da pression (@_daijoubuu) reported

    I hope Telus gets put in the ****** ground with the rest of the garbage oligopoly when starlink gets good I hope all those executive ***** lose their jobs and starve

  • raymondedwards no thanks (@raymondedwards) reported

    @worldwise001 @seldo Canadian phone companies allow credit cards (at least Bell, Telus, Koodo, Public) but yeah, I've never been able to pay our water or electricity with credit card. As you say, those are bank account only.

  • ONTLLs SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • CobraKidJay Jay (@CobraKidJay) reported

    Been over a week now of having cable problems... Parents said they'll call Telus next time cause I don't have the patience anymore to deal with it.