Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Olivier Contant
(@OContant) reported
@TELUS You don't desserve any clients if you don't fix this outrageous customer care situation. Your agents are ripping you off, by not doing their job, putting people on hold for ever, or transferring line back in the queue. The level of incompetency ... This is ridiculous.
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Cora Danielson
(@cora_danielson) reported
@telus, is anyone else having problems, printing their online telus bill? unable to do it for my personal home, or the corporate.
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db
(@racing_flamingo) reported
@Shawhelp two levels of service desk interactions and 45 minutes of being told to reset the modem I'm told it's a service outage in my neighborhood, and still nothing on your website. Looking forward #Telus in my neighborhood, and I never thought I'd say that.
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Bliss YogaSpa
(@blissyogaspa) reported
@KarenBartko @TELUS It’s horrific. They can’t trouble shoot for improvement! So frustrating
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Lunatas🇺🇦
(@Lunatas5) reported
@birdbrain1957 @mulvz0678 @DanAlbas I'm with Telus. My bill has gone down $40 and I have more data.
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Barindo
(@Barindo6) reported
@TELUSsupport Today I called Telus customer support to resolve a billing issue. I talked with two representatives in Toronto and was shocked with customer service representatives arrogance. They demonstrated that they do not care for customer service. It is time to find another provider!
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Sugarpie
(@sugartymefarm) reported
@cattleNcrops83 @RazMahTaz75 I have the 12 no problems but I’m with Telus here in Ontario
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Olivier Contant
(@OContant) reported
@TELUS @TELUSBusiness Tried to order new mobile lines for our subsidiaries in Canada, but faced awful wall of incompetent and outrageous overseas Call Center Agents. You can't make it worse ! This is extremely bad and unacceptable ! Our lines are moving to Bell Mobility.
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🧡💙 x - Norma J 🧡💙
(@Norma_J_) reported
Ok…venting time. Trying to order Telus cable online. Why the flying **** do you need to pull a full credit check on me. Saying it may effect my credit score. It’s god damn cable, I’m not taking a damn mortgage through you. HARD PASS! 🤬 @TELUS
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Danielle Finnigan
(@DanielleFinnig3) reported
@jjhorgan John, There are NO doctors on Salt Spring Island! The ones we do have REFUSE to take waiting lists! It makes no sense to have a Telus doctor phone call, go pick up my prescription and then wait in EMERGENCY at the one and only hospital for a Dr., to administer my prescription!