Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/10/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rubbertrout_ rubbertrout (@rubbertrout_) reported

    @TELUSsupport That’s Telus support for you. Always with the helpful information. Never would have thought of that trick. Or would have tried it ten times.

  • GLewisTan GerT (@GLewisTan) reported

    @Ladymermaid @TekSavvyBuzz No matter the government the money should have been used for small business and the poor. I for one didn’t get any and I’m good with that. Why? Because I don’t need it. Bell,Telus,Rogers etc. needed it even less.

  • maxpetrock mathew petruk (@maxpetrock) reported

    @Crusader3456 @RickKackis Yup. I've been with Telus, had shitry internet and then fibre after beyond light. No issues before or after. Not to sure why he's getting the errors he is..

  • JeffPursley Jeff Pursley (@JeffPursley) reported

    @TELUSsupport How many other people have been a victim of telus scam . Telus adds unwanted stuff to your account and when you tell them that you didnt order or want what they are billing a person for telus charges money to fix thier issue

  • OhAnnabelLee 🍁🍂🎃🍂🍁 (@OhAnnabelLee) reported

    @Nikorp Im not a Telus customer either. They’re forcing everyone in the building to get wired for it. Obviously Telus is offering it for free and telling owners it will increase their property value so they’re signing up. Scam.

  • PierreJDupont Pierre Dupont - #Resist. For hope. (@PierreJDupont) reported

    Good old spam Service Canada calls...from a TELUS mobility cell number, telling me my Social Insurance Number has been suspended because of criminal activity. Not today, spam-bots, not today...

  • over_thinkz Xal!!!| 🥂AGLOVALE CAME HOME🥂!🇸🇴 (@over_thinkz) reported

    @holybleed My condolences i hate hate hate Canadian mobile data WTF is 3gs for 60 buck I want to fight the personification of telus

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

  • crapfacestupid rawls in a gay club (@crapfacestupid) reported

    @TELUSsupport hi Telus support can you please put up more cell towers in Haida Gwaii us people on rural internet smart hubs can't even barely stream netflix a lot of the time it's just getting worse and worse and worse

  • MNSmalley Melissa Smalley (@MNSmalley) reported

    @ellieharvie @TekSavvyBuzz Public Mobile. It's on the Telus network, but they have super cheap plans. I pay $35/month for unlimited talk & text and 2.25 GB of data.