Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/06/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MalcolmChrysta1 MalcolmJChrystal (@MalcolmChrysta1) reported

    dear @TELUS @TELUSsupport I don't have the time to search and see and effectively change my telus service to the better offers that new customers get with you. somebody please help....

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @SBishayIRIS @CRTCeng That isn’t how it works. You first have to lobby Bell and Telus who then give CRTC the permission to treat you correctly. :-(

  • luvsmyvdub Terri Youwish (@luvsmyvdub) reported

    Oh, @TELUS. It’s disheartening that a customer’s loyalty (20 yrs) to you is worth only an extra 4 GB a month for a total of 10 GB for a $65 plan. I sometimes get switched to LTE in my own home w/your Wi-Fi. Please do better. I should at least get 20 GB ya cheapskates😒

  • stevirich S (@stevirich) reported

    feel bad if you take your @TELUS bill at face value - i have to call on almost a monthly basis for them to correct mine - what a lovely service provider

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    Does @TELUS offer TV service without having to get their internet?

  • GravityWells2 GravityWells (@GravityWells2) reported

    @David_Mulroney @acoyne I say, let's offer some compensation on the depreciated value of the equipment... as long as Bell and Telus agree to end their anti-competitive network sharing agreement. Don't worry, they won't go for that, and ISED lacks the ***** to make the offer anyway.

  • NMithani1 Nauman Mithani (@NMithani1) reported

    @TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus

  • milobloom12 Derrick Zito (@milobloom12) reported

    @telus. Problem with my iphone. Apple ran tests. No issue. Telus cannot find problem. Willing to cut contract penalty in half to get new phone. Telus wont budge. #thanks for nothing.

  • musicbaum Musicbaum 💉💉 (@musicbaum) reported

    It's time to cancel my late mother's landline with @TELUS I predict this is going to be unnecessarily difficult.

  • andrearuru andrea (@andrearuru) reported

    Telus sucks ***!!