Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/01/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jordannamaher Jordie Maher (@jordannamaher) reported

    Also, if you plan to give @TELUS even more $$ by ordering the @ufc fights on Saturday and you happen to have a Telus security installation apt booked, you best be trying to order the fight before all the Telus employees that can actually help you go home for the day.

  • Dosange Robby (@Dosange) reported

    @99sturtleneck @TELUS I have the telus support number on speed dial. They send people to the house, they do a bunch of stuff, leave and then problems again in a few days. I guess I’m the idiot that keeps believing they will fix the issue

  • arkhamsmoke1 ArkhamSmoke1 (@arkhamsmoke1) reported

    Hello again @canadalifeco It's been almost a month since I submitted my claim, it took you a week to respond to my email to tell me it takes 5 days for in country claims and that I should wait another week. Y'all are just as bad as your mobile phone counter parts at Telus.

  • kradle44 Motörhead Rob 🇨🇦 (@kradle44) reported

    @keeks_2021 Mine cut out as well on Telus

  • HiggyR Higgy The Ref (@HiggyR) reported

    @JasonBroughTSN No issues with my android box haha anyone interested in having a back up or cutting cable send me a message my dad couldn't watch the game he was with Telus too but he was able to switch to his android box and watch no problem

  • Dosange Robby (@Dosange) reported

    @DGlancie @TELUS You happy with Shaw. I have been super loyal to telus and haven’t really wanted to switch but I can never watch my hockey games with any sort of confidence that it will work. It’s been pretty terrible and they charge me nicely.I really only have the service for sports

  • BoestMode BoestMode (@BoestMode) reported

    @playoncrutches Yeah it cut out completely for like 5-10 minutes. Apparently happened to everybody with Telus

  • ericemoji space pirate sandwich pope 🥪😷 (@ericemoji) reported

    @TELUSsupport Um, support twitter person? You responded 6 hours after I tweeted. The problem had been long solved and the feelings of animus to @Telus that were slowly dying are now inflamed by @TELUSsupport getting back to me SIX HOURS LATER on a medium built for immediacy.

  • ElPunitor El Punitor (@ElPunitor) reported

    Why can't I get through to @TELUSsupport ? Why do I have to wait an hour to speak with someone? The signal is too weak and I'm getting a pixelated screen, or the screen just freezes. Doesn't @TELUS care about its customers? What's the number for Shaw?

  • pasielski Patrick Pasielski (@pasielski) reported

    @AndrewSGTobin I was watching thru the Sportsnet app and had issues. Telus internet is trash