Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/14/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • Massonite Adam  (@Massonite) reported

    @mattmcqueen Yeah they're bad, so is Bell. Telus has wonderful customer service if you feel like switching again haha. Not sure where you were before.

  • CHROn1Ccannibal Daniel Norman Fox (@CHROn1Ccannibal) reported

    @JustinTrudeau @redcrosscanada Can you protect us against Canada's worst enemy...Telus lol

  • oh_shart Vincent Roth (@oh_shart) reported

    @goldenmulletman @Partunia And here I thought it was the typical dogshit @telus network in Red Deer keeping me out.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported

    @jeterfan28 Truth... I am conducting interviews and everyone's internet is cutting out... this is ridiculous! Shaw and Telus are awful!

  • jessica_p1981 Jessica (@jessica_p1981) reported

    @mattmcqueen I never regretting leaving Fido. Except the brief stop at Bell. I’m team TELUS

  • kookacola1 Shannon Seward (@kookacola1) reported

    Anyone else having issues with Telus Wi-Fi Internet this morning? I seem to be able to get on some wipes website but not all thanks

  • mii_mage Mii Mage (@mii_mage) reported

    @TELUS That phone broke it's spine pls help him

  • deepend_tc deepend (@deepend_tc) reported

    @AlexTheGreatish @nicklmg @SnazzyQ Telus is great for the few areas that support Telus fibre.. but anywhere else Shaw does ok. Telus needs to just speed up the rollout lol

  • CggGordon Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.