Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@goldenmulletman) reported
@Leenerrr I switched from Shaw five, or so, years ago due to reliability issues and lack of service from Shaw. I work from home so I need reliability. Telus is faster, more reliable and cheaper. Customer service is just as bad unfortunately.
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Hope Aldridge
(@HopeAldridge) reported
@rbrtmllr My cell is with @TELUS for years - no problems at all. Previous w Rogers was the pits, useless.
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Shaun aka Glassy
(@ShaunGl) reported
Five days without ANYTHiNG wireless because @Shawhelp bluecurve modem goes down and needs a swap out. What the hell. You’re looking better everyday Telus, and I’m only two months in
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Ken Ohrn (a.k.a. Max VAXX)
(@KenOhrn) reported
@Khelsilem Tech is very similar; not much to choose between them. Customer service: Shaw can be poor; Telus can be awful. They can be played off against each other for serious discounts at renewal time. I'm long-term Shaw and have few complaints.
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Scott Troudt
(@VeryScott) reported
@SaraKlapstein @TELUS They’ve definitely gone down hill over the last few years. Sadly, you need to get your own router for reliable Wi-Fi. The equipment they use is terrible. That said, their fibre internet is pretty slick!
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Victeur Würstmann🇧🇷🇨🇦
(@vwmannn) reported
I ordered Telus high speed internet like 2 weeks ago and it is still not working. Spent 2h on the phone today and NOTHING. 2 weeks! That's a lot of TIME. I talked to Shaw today and they will deliver their equipment to me TOMORROW. T-O-M-O-R-R-O-W-! 🤯
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William Lincoln
(@WilliamLincolnA) reported
@freedomsupport Will you be offering the Pixel 6 Pro on release day? If so, which colours & storage options? I'm a long time Freedom customer but Telus is offering pre-registration for the Pixel 6, and I need to upgrade to the 6 the moment it's released (my Pixel 2XL is dying)
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🌿𝕆𝕟𝕖 𝕋𝕚𝕣𝕖𝕕 𝕄𝕒𝕞𝕒🍄
(@onetiredmama98) reported
@Habs_Fan_NJ I once had a customer come into Telus when I worked there telling me she quit chemo to use CBD to cure her cancer... This lady looked like death and we all just sat there not knowing what to say. Take CBD for the pain sure, but she quit chemo thinking it was going to cure her...
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Twatter News Association
(@J_TheCynic) reported
Telus got fibre optic in my community finally. Switching from Shaw who have been trash for like 10 yrs. Good riddance. What a **** company.
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mwest
(@mwestcalgary) reported
@GlobalCalgary If we as customers don't do or due diligence and pursue these mistakes companies such as @TELUS wouldn't care less, it's all bonus money for the executives, im surprised they gave the money back because they wouldn't have gone looking for extra billing to return to the customer