Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • arsen_murti Arsen Murti (@arsen_murti) reported

    @FidoSolutions bro u finna make me switch to telus fam you retarded *** stupid *** clumsy *** head *** lil ***** *** lil **** *** ******* retard *** no car havin *** iphone 14 having *** n **** bro u weirdo its 21 like dead joke pfammmmm

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • RogerJBaker Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.

  • vma11oy Melissa Iverson (@vma11oy) reported

    this December marks 15 years of me being a @TELUS customer and I have to give it to them, they are so consistent in being difficult to get a hold of - A+ for consistency

  • Pepe2Patriotic 🇨🇦 President-elect Pepe 🇺🇸 ⭐⭐⭐ (@Pepe2Patriotic) reported

    @Blonde_FinnQ @virginmobilecan Telus in Quebec right now has a black friday promotion BYOD 75$/month for 30 Gb + nationwide calling and unlimited slow internet after the 30 Gb

  • cailiamor Caitlin Pratt (@cailiamor) reported

    Hi @TELUSsupport - I experienced the worst customer support yesterday. You sent my new iPhone to the wrong address and I was told that I need to wait for the iPhone to not be claimed before Telus can do anything. As a customer for 8 yrs, I’m not sure why I should stay with #telus

  • argos_suck Jake theSnake (@argos_suck) reported

    @EdmFootballTeam @TELUS I've never had anything to drink before driving, never.

  • complianthawk justin (@complianthawk) reported

    @TELUS This company is snakes and will **** you over and when you prove its their fault they don't answer phones are even chats online and the useless emt manager I been dealing with is incompetent!

  • maritime_web Maritime Web (@maritime_web) reported

    @TELUS you’ve lost your competitive edge, worst Black Friday sales in a while :( @bell is crushing it this year