Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/24/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rod_in_South_AB Rod Rod Rod (@Rod_in_South_AB) reported

    @dinnerwithjulie @TELUS Look up Cell Phone Man Canada. Often able to connect you with a permanent 25GB/$45 plan. Mine is with Telus. There is a setup fee. But his service is legit.

  • RichieVroom Richie (@RichieVroom) reported

    @TMTteammoney I was wondering why couldn’t hear you! Answered with stacks on stacks! Oh and my #telus sucks *** from the lake 🥴

  • Elatix_ elatixlol (@Elatix_) reported

    @LucidCookie @EuroXBL wtf is a telus

  • exit266 exit266 (@exit266) reported

    @dinnerwithjulie @TELUS Since we moved to the farm our service has been crap, finally got a Telus Tech on the line and he told me they have literally 0% available bandwidth in my area on most days. Why am I even paying for this? And there are no plans to fix it for at least teo years. 🤬

  • grimis101 Chris Gee (@grimis101) reported

    That’s ok @RogersHelps, you’ll get your cancellation fee from me for a overpriced service that I couldn’t use because your coverage in #caledonia sucks but I’ll make sure everyone in Caledonia knows if they switch to @TELUS their data will actually work. Can’t say I’ll miss you.

  • Larry_Svenson Larry Svenson (@Larry_Svenson) reported

    @Suneeta21 Sounds like phoning Rogers or TELUS or pretty much any other group that labels themselves a "Service" Provider. Guess their out is that they don't say they are silent on the type and quality of service.

  • snapthennap Slightly Drowsy & Still Masking (@snapthennap) reported

    @dinnerwithjulie @TELUS Because they can be. No incentives to be competitive or be customer oriented.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • VILifeCoach LizMiller (@VILifeCoach) reported

    Wow @TELUS @TELUSsupport tech supposed to come today for install. Person takes time of work and an expense cab to be there and 2 hours after the appointment time it is canceled by text? Fix your service model!