Telus

Telus Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 03/18/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanErrington Alan Errington (@AlanErrington) reported

    @TELUSsupport What’s going on T Telus? They called me back & put me on hold for 30 minutes, then I speak to someone who only spoke French. She transferred me to another agent, now been told I’ve got over 1 hour to wait. Shocking service. Please respond.

  • StephenJG_ Stephen (@StephenJG_) reported

    2/2 At least an hour on the phone each time to get through to customer service/tech support, etc. A month after switching I still don’t have reliable tv or internet signal and today it is now 90 minutes past the 2 hour window they were supposed to be here. @TELUS @TELUSsupport

  • ds__investments D’S INVESTMENTS (@ds__investments) reported

    Wow. I can’t believe I’ve called Telus over and over again over the past year. Hours spent on the phone and been assured I’d see my credits and bill to what it should be. Every time I’m let down.. been with them since day one - yes #BCTEL! @TELUS @TELUSsupport. Loyalty is tough.

  • moodyangela Synthetic Animals (@moodyangela) reported

    Twitter keeps removing likes on posts that i like It’s possibly Telus being ****, but it happens when the spinny thing isn’t there too

  • southislandnet southislandnet (@southislandnet) reported

    SERVICE RESTORED (Warburton): We've replaced the failed Telus gear with some of ours and they are dispatching replacement equipment which should arrive tomorrow. So far the backbone link is working great and we're back at 100%.

  • sharon__moss Sharon Moss (@sharon__moss) reported

    Hey @TELUSsupport - unfortunate that a power pole caught fire last night causing power, Shaw and Telus to go down. Over 12hrs later power restored. Shaw restored. Telus no where to be found even after calls to service and an outage reported due to burnt cables.

  • Cam_Woolridge Cam Woolridge (@Cam_Woolridge) reported

    Currently missing fights in the Flames game because @TELUS sucks

  • TheRealPeterErt TheRealPeterErtsos (@TheRealPeterErt) reported

    @TELUSsupport why is it when I hang up from Telus I’m angry & waste my life correcting your mistakes without success? My time is worth north than crappy phone & cable service!!

  • andrew_libera 🇨🇦 Freedom - Equality - Opportunity (@andrew_libera) reported

    @TELUS how do I prevent ALL external billing of ALL vendors to my phone service. I don’t want it available to anyone on my account.

  • runsfrombear Will White (@runsfrombear) reported

    I live in Canada near the US border. My TELUS mobile phone picks up US cell towers and I get charged international roaming fees in error. TELUS says this is my problem, not theirs. Giant tech firm can't detect my phone's location and won't refund my money. Yeah, right. @TELUS