Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/14/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • nigmendra Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • goldenmulletman Greg (@goldenmulletman) reported

    @Leenerrr I switched from Shaw five, or so, years ago due to reliability issues and lack of service from Shaw. I work from home so I need reliability. Telus is faster, more reliable and cheaper. Customer service is just as bad unfortunately.

  • HopeAldridge Hope Aldridge (@HopeAldridge) reported

    @rbrtmllr My cell is with @TELUS for years - no problems at all. Previous w Rogers was the pits, useless.

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    Five days without ANYTHiNG wireless because @Shawhelp bluecurve modem goes down and needs a swap out. What the hell. You’re looking better everyday Telus, and I’m only two months in

  • KenOhrn Ken Ohrn (a.k.a. Max VAXX) (@KenOhrn) reported

    @Khelsilem Tech is very similar; not much to choose between them. Customer service: Shaw can be poor; Telus can be awful. They can be played off against each other for serious discounts at renewal time. I'm long-term Shaw and have few complaints.

  • VeryScott Scott Troudt (@VeryScott) reported

    @SaraKlapstein @TELUS They’ve definitely gone down hill over the last few years. Sadly, you need to get your own router for reliable Wi-Fi. The equipment they use is terrible. That said, their fibre internet is pretty slick!

  • vwmannn Victeur Würstmann🇧🇷🇨🇦 (@vwmannn) reported

    I ordered Telus high speed internet like 2 weeks ago and it is still not working. Spent 2h on the phone today and NOTHING. 2 weeks! That's a lot of TIME. I talked to Shaw today and they will deliver their equipment to me TOMORROW. T-O-M-O-R-R-O-W-! 🤯

  • WilliamLincolnA William Lincoln (@WilliamLincolnA) reported

    @freedomsupport Will you be offering the Pixel 6 Pro on release day? If so, which colours & storage options? I'm a long time Freedom customer but Telus is offering pre-registration for the Pixel 6, and I need to upgrade to the 6 the moment it's released (my Pixel 2XL is dying)

  • onetiredmama98 🌿𝕆𝕟𝕖 𝕋𝕚𝕣𝕖𝕕 𝕄𝕒𝕞𝕒🍄 (@onetiredmama98) reported

    @Habs_Fan_NJ I once had a customer come into Telus when I worked there telling me she quit chemo to use CBD to cure her cancer... This lady looked like death and we all just sat there not knowing what to say. Take CBD for the pain sure, but she quit chemo thinking it was going to cure her...

  • J_TheCynic Twatter News Association (@J_TheCynic) reported

    Telus got fibre optic in my community finally. Switching from Shaw who have been trash for like 10 yrs. Good riddance. What a **** company.

  • mwestcalgary mwest (@mwestcalgary) reported

    @GlobalCalgary If we as customers don't do or due diligence and pursue these mistakes companies such as @TELUS wouldn't care less, it's all bonus money for the executives, im surprised they gave the money back because they wouldn't have gone looking for extra billing to return to the customer