Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/08/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gerrywahl9 gerrywahl (@gerrywahl9) reported

    If you are a Telus customer-AND get a discount on the price -most people do-check you billing-Telus UNBELIEVABLY charge GST etc based on the price BEFORE the discount-no reason to do this but they do-do u pay GST or PST based on any sale price - NO! Complain!!!

  • cmonbruh1248 Cmonbruh1248 (@cmonbruh1248) reported

    FIX YOUR ******* DOGHSIT SERVERS @TELUS @TELUSsupport

  • brian9306 Brian Evans (@brian9306) reported

    @lynesworld You went with Koodoo, which is a Telus brand. Telus and Bell share the same network towers and backhaul in Eastern Canada, so you'll still be on the same network. which is good if you were happy with the network, just mad at Bell.

  • MarcAlexandre Marc-Alexandre (@MarcAlexandre) reported

    @TELUS Starlink will fix it. Not you.

  • john_chinniah Tony Montana (@john_chinniah) reported

    never in my life I have ever dealt with a more stupid customer service rep .. come on Telus

  • kristadb1 on vacation. shouldn't be tweeting. (@kristadb1) reported

    @RealMattHopkins @danjoseph22 @mileslunn I got in trouble at Telus because my accent came back during a call w a client no one could understand BC of his accent - so he got sent to me. But apparently my accent was unprofessional when it came out 🙄🙄

  • BonnyBloxam Bonny Bloxam (@BonnyBloxam) reported

    @gvmxmma I’ve Only been with telus&no issues!

  • mobjois mobjois (@mobjois) reported

    @TELUS : you have a golden opportunity to take Shaw’s customers in the older areas of Sherwood Park. They can’t/won’t address infrastructure problems leading to poor internet. The second you run fibre, we’re there.

  • john_chinniah Tony Montana (@john_chinniah) reported

    Never in my life have I ever dealt with a more stupid customer service rep..... come on Telus

  • marian_crow marian crow (@marian_crow) reported

    @drewfurn @TELUS there are many communities without drinking water. boiling the water does not help when the pollution is chemical. where have you heard that the problem was corrected?