Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/03/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FunkybunchesOO Mark Johnson (@FunkybunchesOO) reported

    @TELUS The company who will lay off dozens of you to hide an ethical violation of a VP. The company who will be sabotage medical records to make other vendors look bad. Work for Telus. Sell your soul.

  • markcam36888531 mark campbell (@markcam36888531) reported

    @FoodProfessor Loved Lisa LaFlame. I have moved to Telus and about to eliminate my 300.00 a month phone,TV, Internet bundle. I will weigh in on this very bad business decision by walking away from Bell Media

  • MelOrenstein1 Mel Orenstein (@MelOrenstein1) reported

    @TELUSsupport Just on hold with Telus Mobility customer service for the last 40 minutes. Disappointing I don’t recommend Switching to them it seems they really don’t care about their customers. If they did they would allocate the proper resources

  • KalitaNite Kalita Nite (@KalitaNite) reported

    @TELUS worst customer service ever. Why yall hang up all the time? If yall just deal with the problems u created....

  • Puffin102022 Polioisthenewfreak (@Puffin102022) reported

    Telus sold my private data to Trudeau, so we can be constantly tracked. I went to Bell, a few months ago. To hell with Bell, doing exactly what Telus did. I am going full 3G, with two senior's phones. **** you traitors and spies, everyone at @CAJ, and especially at @theJagmeet

  • KarlPet05584713 Karl Petersen (@KarlPet05584713) reported

    @KarinKorchinski @TELUS @TELUSsupport My service has been down since August 6 and they still haven't fixed it

  • RealisticCanad1 Ivan Johnson (@RealisticCanad1) reported

    Watching the @BlueJays on @TELUS is like watching the old claymation shows. The screen freezes every 15 seconds. I would not recommend Telus for TV. Mobility? No problem at all.

  • AbBowHunter1 AbBowHunter 🏳️‍🌈 Bi (@AbBowHunter1) reported

    Nothing like being in icu visiting and you have 0, none nada for cell reception. Good job #telus if you want horrible service go with Telus.

  • FarrahSchwartz Farrah Schwartz (@FarrahSchwartz) reported

    @apihtawikosisan At Rogers, the highest customer service office to resolve things. I’m sure there’s something similar for Telus

  • amandeepbirdi Amandeep B (@amandeepbirdi) reported

    @amir_ijaz @TELUSsupport @TELUSsupport i have the same issue and telus phone support was not helpful at all….this is unacceptable and