Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/25/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimlicst Steven (@Kimlicst) reported

    @TELUS Wow Telus, really kicking the horse while it's down... This is why I no longer work for you and will never give you any money.

  • sckreptiles sheane keith@S.C.K reptiles educational (@sckreptiles) reported

    @Charley2021 If it was a virus there antivirus in the servers would of caught it I’m a security network security specialist certified and all yes I left that game for a reason but no virus it was completely hacked due to there incompetence level once again Telus,bell,Shaw,cogeco let’s go

  • NormanWHoganCDA Norm Hogan⚖️💉⌛🇨🇦❤️🏳️‍🌈☮️ (@NormanWHoganCDA) reported

    When I was young we had BCTel AGT SaskTel etc. Then Telus from BCTEL and AGT. The mobile industry was in very hands to begin with. These huge outages are a result of few national networks.. all your eggs in one basket.. isn't connectivity an essential service these days?

  • jbkvcasr_bj JB (@jbkvcasr_bj) reported

    @TheBeaverton Uneventful day! Hardly noticed cell phone wasn’t working. What does that tell you? Two things-life doesn’t end if Rogers, Telus, Fido, Bell,… fail and amount they charge you for their unreliable service is insane.

  • LyndaJRunner Lynda Johnson (@LyndaJRunner) reported

    @drandrewb Moving my phones to Telus so if this ever happens again, I won’t be down for 16 hours with zero access to anything

  • isi4drecordx Isy baybee (@isi4drecordx) reported

    @charityslim @TundeTASH Most of the Telecommunications sector is run by Rogers and Bell. You have few others like Shaw and Telus. Yesterday Rogers had nationwide shutdown and this affected mobile data and WiFi. Plenty organisations didn't have Internet. Bank transfers were not working

  • mora_point mora point (@mora_point) reported

    @theJagmeetSingh I agree Jagmeet. Do away with monoply for the Telco. Bring more competition. Verizon. Break up Rogers Bell and Telus. Do not allow Rogers merger. Paying back customer for service outage is not the solutiob. Tackle the bigger ones

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?

  • callhimkt Kash Tucker (@callhimkt) reported

    ..my internet provider says “Tell Us why you’re still with Rogers…” @TELUS pun intended. You guys would never. 💙

  • UpUrShaftOnline UpUrShaft (@UpUrShaftOnline) reported

    @thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.