Telus Outage Report in London, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (28%)
-
Wi-fi (8%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
-
Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
-
Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
-
Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
-
EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
-
Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
-
Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
-
Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
-
Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Sandeep Singh
(@sandeep_iiml) reported
@TELUSsupport The person manning your store at CenterPoint mall, Toronto at 7 PM , July 23 was clueless about your apple standalone watch plan. He was rude and unhelpful. Even asked me to close my account with Telus and not to come back to Telus ever. When I asked his name..
-
JayDawgTDot
(@JasonGagne24235) reported
@TELUSsupport If you had a call center in Canada, it wouldn't be an issue. Instead, you're leading with profits over service and the customer pays at the end. Telus used to be different, customer focused ... Now, you're no different then @Bell and @Rogers . Shame!
-
Chris Faxon
(@faxon99) reported
@Rogers after 20mins of navigating their maze of options they return "We are too busy to answer your call, try again another time, goodbye" #awful #disgraceful #shaw. Do yourself a favor a go to @TELUS or @Bell
-
David🇨🇦
(@DavidKe1ly) reported
If you get a call from @TELUS, @Bell, @Rogers or any phone company offering “40% off” and asking you to verify your name — don’t do it. It’s likely a scam, & they may record your answer to impersonate you later. Tell them you’ll call back using the official support number instead
-
Ali
(@Ali96019865) reported
@rogers @telus @bell how on earth is there no signal and so many dead spots in cellular coverage in Huntington Hills and Beddington? This doesn’t even happen in third world countries.
-
TheSorryGirl
(@TheSorryGirl1) reported
@TELUS @TELUSsupport @Bell Listen you guys, the service in Newfoundland for cell phones is absolutely atrocious. I’m paying 254$ a month for 3 phones and where I live if I don’t have internet I don’t have service. Figure this out or I’m not paying my bill anymore.
-
John Argus🇨🇦🇬🇧🇮🇱🇺🇦
(@JohnArgus5) reported
Bell fired most of its staff years ago. So did Rogers. And probably Telus for all I know. They now subcontract service calls as well as customer service to the lowest bidder, who then hires the cheapest possible employees, usually immigrants or foreign workers. I've had Rogers for 10 years and had a number of service calls over that period and I don't think a single one spoke unaccented English.
-
Anwar Abdi
(@RealAnwarAbdi) reported
@TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.
-
x - AMC Diamonds (47-28-5)
(@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb
-
Canada=Becoming Authoritarian Rapidly? Noooo!
(@mike00617140414) reported
@CityNewsTO @Bell just fu*king sux ***! Cancel CRAVE, do anything to NOT Support Telus, Rogers and Bell!! They are watching the government assault Canadians over and over.