Telus outages and service status in London, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Mark Hickie (@MPHickie) reported from London, Ontario@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Nig Narain (@nigmendra) reported from London, Ontario@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Timea Janos (@Timeafit) reported from London, Ontario@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elli (@ElliMicki) reportedI had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.
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Dean Skoreyko (@bcbluecon) reportedMy doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.
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Gursimrat saini (@gursimrat_17) reported@TELUSsupport such a worse experience with Telus. No body knows anything about internet. Two guys come to setup and diagnose internet and issue still persists. No one takes issue seriously. I work from home and my work suffers.
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Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported@ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.
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Upside🇨🇦 (@FindyourUpside) reported@ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.
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Alan (@Alan13105453) reportedNote this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.
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Emmanuel Richie (@emmanuel_r90) reported@NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Mike (@MrDynamic101) reported@ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service
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That Bright Light is Justice (@iambotyb) reported@ProvoGal01 @TELUS @TELUSsupport Cancel them and go elsewhere.
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Chad 🎷🇨🇦🎵 (@chadsmithjazz) reported@ProvoGal01 @TELUS @TELUSsupport You never know nowadays... but yes, as a huge Canadian company they should be employing Canadians!