Telus

Telus Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/29/2026 04:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kentcclark Kent Clark (@kentcclark) reported

    I shouldn't have signed up for Telus fiber. Our landlord is evicting us for personal use, and our new place (like a lot of places) doesn't have Telus Fiber, so now I have to pay $200 to Telus to cancel the service they can't provide us with. I should have ******* known.

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS This can’t be true. I’m in Ontario and the past week+ our calls are all dropping constantly and our data isn’t working despite it being the beginning of our billing period. We call, you say there aren’t any issues, yet EVERYONE I know w/Telus is having issues

  • travellngworld travellingthisworld (@travellngworld) reported

    @WKRPinCanada @whitesox Damn. I was looking for it on the Sports section on Telus... They aren't replaying it. 😢

  • KatyNewf KatyNewf (@KatyNewf) reported

    On hold with @TELUS for almost an hour. 😡 Why do communication companies have the worst customer service?

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    Same story today. On top of the erratic service by the router - it is NOISY. I can hear it from 12 feet away ...a continuous hum/buzz. Cheap, lousy quality for a rip off $234.15 a month. Pity, because BlueCurve does have a good record/save feature #Shaw Do you hear me @Telus

  • Jason3Butler Jason Butler (@Jason3Butler) reported

    In January of 2021 I filed a complaint with the CCTS against Telus. In an email CCed to my Federal MP Karen McCrimmon the Commissioner of the CCTS Howard Maker admitted that he intentionally violated the Procedural code of the CCTS in order to comply with Telus's demands.

  • pjdugue Pat (@pjdugue) reported

    @TELUSsupport Now it doesn't seem to be a Telus problem, it's a OnePlus's. Seems to be related to an update that doesn't let me modify the APN settings. Spoke to Telus support and they helped me out.

  • ABDr_Cmrbdties AB doc (@ABDr_Cmrbdties) reported

    Telus Babylon report: "Our impression was: unable to concentrate Out advice to the patient: You are advised to discuss this issue with your physician or their temporary replacement if they are currently unavailable. " Ta-ta-ta-taaaa

  • bdubz30 Bdubz30 (@bdubz30) reported

    @TELUSsupport I did and that's who told me to reset my network. They said there were no issues and my phone should be working fine. It's not just my phone having issues. Everyone I know who has telus is having problems.

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS @TELUSsupport WHAT THE FU@K is up with your service. Calls are dropping and data isn’t working and that’s not just me that’s EVERYONE I KNOW WITH YOUR SERVICE. Don’t tell me there’s nothing wrong. This is infuriating!! #fixit