Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/04/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • andrevautour andre vautour (@andrevautour) reported

    @milfnokids @intrnetdaughter same with telus they literally solicit donations for various causes and in like are you kidding me you have charge me a million dollars for data for years **** you

  • DanSternTweets Daniel Stern (@DanSternTweets) reported

    I work for TELUS, so I would never want to give #BellLetsTalk #BellCause any attention today!

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TheMomoftheHour @ELewarne But I heard Telus has similar problems. It's a real problem if you work from home. I guess we are stuck until the contract expires. We will reevaluate in August.

  • cramd cramd: Marc Sherwood (@cramd) reported

    I'm sick of getting nightly spam calls from @TELUS I decided to call them back and get off their "list" and their phone system just about broke me. So so bad.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    An interesting process letter out of the #CRTC who mistyped the Telus email address in regards to another process letter and telus didn't get it. It's not their problem if you don't get a process letter. Up to you to keep an eye on the active file.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M And how will city afford to outbid bell/Telus/Rogers at spectrum auctions to provide xG cellular service in Toronto ?

  • Samite_Healer Orim, Samite Healer (@Samite_Healer) reported

    @KingSerpentico As a Canadian, the message behind this is good, but you should know that Bell is a -horrible- company that is holding Canadians hostage with the other two monsters known as Telus and Rogers. We pay INSANE prices in telecomms because of the monopoly.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Now what if the CRTC sent a confidential letter (they do this) and mistyped the email like they did to Telus? According to them, not their problem, yet a confidential letter may not ever show on the site and ends up w/ someone else. Breach? Not our problem.

  • MikeinHfx 😷 MikeinHfx 😷 (@MikeinHfx) reported

    @TELUSsupport is there a problem with your network? Apps, including the Telus app, don’t seem to be working. Had to use my work iPhone (on Bell) to access my banking app.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Noah_v_Z @harrbca Telus has my back with mobile data for the most important stuff. Like bashing Xplornet for being the worst ISP in Canada.