Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/18/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nrusse Nate Russell (@nrusse) reported

    @TELUSsupport There is a public awareness issue here: a telecom as big as Telus shouldn’t model that it’s ok to send door to door agents (whose legitimacy cannot easily be verified) sensitive PI via text messages/random Gmail.

  • James57760899 Slothlovechunk (@James57760899) reported

    I don't appreciate being ambushed with a sales pitch as I enter my apartment building. "No thank you" apparently wasn't enough. I don't give a **** if fiber is in my building. I don't give a **** if you're offering me a deal. "No" should have been enough. **** Telus. #telus

  • TaintedVampyre Krys (@TaintedVampyre) reported

    I still don't understand how my @Bell service was affected by the @TELUS outage in #NorthwesternBC #ELI5

  • canali01 jc (@canali01) reported

    @Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly

  • amandajfollett Amanda Follett Hosgood (@amandajfollett) reported

    A beaver took out most (Telus uses "intermittent" but service was next to nil) internet, phone, landlines and credit cards for nine hours. Imagine what catastrophic wildfire or flooding could do to services in remote areas?

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @TELUSsupport how do you cancel a landline? I’m asking for the family of a senior who has been moved to another care facility and is required to accept their existing phone system, so needs to cancel Telus. Senior has mobility issues and family lives hours away.

  • NAFTELWORLD naftelworld (@NAFTELWORLD) reported

    Hey @TELUSsupport you suck! Your app doesn’t have a feature to help locate the nearest actual #Telus location!!? How am I supposed to add more lines, buy devices (which you won’t sell me over the phone!? Wtf)

  • jwallingf Jim Wallingford (@jwallingf) reported

    My mistake. It was the Telus billing department that was closed. Support is open virtually 24/7 except for rare times when they are closed for a couple of hours for maintenance.

  • ValueNotDeadYet ValueNotDeadYet (@ValueNotDeadYet) reported

    @WTIBull @Tsxman Dude why would I buy PSK? Stock was always stupid expensive, then it comes down like oil does in the crash … at that rate buy a midstream or just buy a Telco, you get *** and less downside. Telus raised their *** like 7%/yr for like 10 years in a row or something…

  • PejZand Darkseid (@PejZand) reported

    @AlirezaNader @amiretemadi @TELUS As bad and deplorable this is, it doesnt answer why regular int'l media has mostly been ignoring the Iranians' struggle and #IranProtests for years? Aside from the rare, token 1 minute reports, that is.