Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/12/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptPatrick01 Patrick Lloyd (@CaptPatrick01) reported

    Well... It appears my old email address just **** itself and died. Telus should've never switched their service to Google's. It has been nothing but hassle ever since.

  • gariovich gariovich (@gariovich) reported

    @RogersHelps 25 minutes on hold. 25 minutes chatting. A phone company that can't call me back. This is awful. @Telus want a new cell customer?

  • king_mecha Stuart Chapman (@king_mecha) reported

    @nicklmg @dumpsterdawg2 I'm on Gigabit with them and only dips down when the modem is overheating. When I play with local friends on Telus they are always behind when loading. Like 5-15 seconds slower. Console or PC (one has a higher spec then me) they are slower on Telus.

  • ILoveCanada83 SG 🇨🇦 (@ILoveCanada83) reported

    @TELUS 5th day of trying to transfer a number between accounts. Total of 9 hrs on hold, all agents overseas and haven’t been able to complete. Each giving different info. Please help.

  • lloyddenney07g1 Lloyd (@lloyddenney07g1) reported

    Man, Telus internet sucks 😡

  • richardgwillems Rick Will (@richardgwillems) reported

    @adtcanada my system has been broken for more than 5 months. Telus says I have to contact you, but I can't get through to you! What exactly am I paying for? I need a service call!

  • KisBrink Kis Brink 🇨🇦 (@KisBrink) reported

    @TELUS Telus internet required seemed massive considering last time I had that I couldn't do all sorts of things because there was no way to convince my tv it had Telus internet. The installer would come break things and was rude about me. Called me an it so never again.

  • GablesHarry Harry Gables (@GablesHarry) reported

    @JodiKoberinski @Joe_Roberts01 "They gave them over $200M, and they went on to pay shareholders over $200M. They didn't need help, but got whopping hand-outs. Who do they really care about?" Nothing conjures disgust of profiteering corporations like the names Rogers, Bell, and Telus.

  • GordWhitehead49 GordWhitehead (@GordWhitehead49) reported

    @MizzJackson @TELUS Was a Telus customer since 1994 . Got a new phone, saw the Bell offer which Telus would not match. Adios!

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @cougsta My bank, TD, had a hard time answering its phone in the beginning. I thought that was bad, but then found out that my phone company, Telus, also could not answer their phone! All "due to covid." Worse yet, was seeing Telus able to offer me a doctor!! (No kidding).