Telus

Telus Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6G, N5X and N6J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 06/12/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. TV (7%)

    TV (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon TV
CanadaLondon Phone
CanadaLondon Internet

Community Discussion

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • nigmendra Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • teewhyare1 Roadman T (@teewhyare1) reported

    @Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @tedwoodhead @cogeco Had to run out mid-way during Cogeco. They aren't wrong... but, they are paying the price for the other bad actors out there. Rogers, Telus and some resellers aren't exactly customer friendly and do screw people. Everyone pays the price for the bad apples.

  • TheHumbleLion_ MJ (@TheHumbleLion_) reported

    Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported

    @dmacpher Due to lack of towers in my area, Telus service was unusable. Starlink was a gamechanger for us though it is expensive

  • CarrieP04448074 Fringe Minority 9999 (@CarrieP04448074) reported

    @Iam8lu3 @Starlink Speak for yourself! I love my starlink as its way better atleast in rural Alberta! Was with stupid telus for years and had internet that was about as bad as what dial-up used to be until Starlink came to Canada.

  • TylerPfeiffer1 Tyler Pfeiffer (@TylerPfeiffer1) reported

    @TELUS has to be the absolute worst company to deal with just spent 2 hours on the phone with 6 different people to sort out their screw up. We desperately need more competition in the phone market.

  • brittanydaalton britt🌛 (@brittanydaalton) reported

    @TELUSsupport @TELUS your service is trash 🫶🏼

  • Shadow_Solos Shadow (@Shadow_Solos) reported

    @smidgetmcnugget @tinymidna @hergalaxygg For sure. They could have done something like the Telus series did in Canada. Reduced prizes but full support for multiple tiers of skill. It definitely takes more work which may be why it wasn’t done. Also total scoring doesn’t help as it encourages teams to play even more aggro

  • alexthecarter Alex Carter (@alexthecarter) reported

    Hey @adriandix shutting down Telus health is cool and all…but have you ever tried to find a walk in clinic on a Saturday? Seems impossible, nowhere has their walk in open, even for online. Off to clog up the ER I guess? #bcpoli #healthcare

  • HempressZen Hempress Zen (@HempressZen) reported

    @LandryLes @TELUS @TELUSsupport Horrible 😢