Telus service status in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Phone	1 month ago
London	Phone	6 months ago
London	Phone	7 months ago
London	Internet	7 months ago
London	Phone	10 months ago
London	Phone	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  Keegan Goerz (@KeeganGoerz) reported 12 minutes ago from London, Ontario

  @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

• 
  Frank (@FGluns) reported 13 minutes ago from London, Ontario

  @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

• 
  Timea Janos (@Timeafit) reported 25 minutes ago from London, Ontario

  @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

• 
  Chester Szypula (@ChesterSzypula) reported 27 minutes ago from London, Ontario

  @TELUS is the network down?

• 
  Mark Hickie (@MPHickie) reported 34 minutes ago from London, Ontario

  @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

• 
  Gapper Habs Fan 76 (@OriginalGoo22) reported 38 minutes ago from London, Ontario

  @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

• 
  Keegan Goerz (@KeeganGoerz) reported 42 minutes ago from London, Ontario

  @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

• 
  EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported 56 minutes ago from London, Ontario

  Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cait W. (@CaitWills) reported 7 minutes ago from Kelowna, British Columbia

  Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

• 
  Chris Wallace (@Canuk35) reported 7 minutes ago

  @TELUS @TELUSsupport make your damn digital box/PVR stop freezing on me!!

• 
  jenni (@justjennni) reported 9 minutes ago

  @Krytes42 Park power customer service has been amazing! I was with them before I got solar. Their internet is also significantly less money and waaaaaay more reliable than telus

• 
  Bret Roe (@bret_roe) reported 11 minutes ago

  Telus billing is a ******* **** show

• 
  Thomas Edgesmith 🇨🇦 (@SourdoughDev) reported 12 minutes ago

  @TELUS has the slimmest sales tactics. Some how convinced my parents they need two android phones to increase minutes. Now their paying off $800 useless phones. Worse part, to cancel my moms account who passed last week their needing to pay the break up fees. @cbcmarketplace

• 
  John Reid (@JohnRei13251376) reported 15 minutes ago

  I am on hold with telus, my opinion is don't call, you are good for an hour wait. The tech support or customer service need 1000 new employees to handle the complaints and fix their problems. I am listening to the ads that are more than annoying.

• 
  charlie (@gloomhag) reported 18 minutes ago

  i’ve had like six different technicians come by in the last 4 months how they **** have they still not fixed it???? what are we even paying for??? **** you telus

• 
  Elon Tusk (@Elon_R_Tusk) reported 21 minutes ago

  @slats_20 @travistravis @WotherspoonT Bruh you’re not understanding some basic **** here. Nobody said we are all with Sasktel for our cells. *The reason* Telus charges less in Saskatchewan is because Sasktel is here and competes. Telus uses Sasktel towers here.

• 
  John Reid (@JohnRei13251376) reported 21 minutes ago

  Telus support are you listening, you need help. I need help but you just leave us on hold in hopes we will vent to a recording. I have a better idea just quit using Telus.

• 
  hk (@hamitkhosa) reported 22 minutes ago

  @TELUS over 1 hour wait and then got randomly disconnected. Wtf is this. These random and secret charges are unacceptable.