Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/05/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SkeetyRubes Scott Robinson (@SkeetyRubes) reported

    @telus My cell bill is $435 a month, I live in Kelowna British Columbia and one of the main artery Roads Gordon Drive has **** service. How is this possible? I’ve called in and put in a request and I got a response that there’s no plan to upgrade. #overpriced

  • dantappin Dan Tappin 🇨🇦 (@dantappin) reported

    @LUV2SKIPOW @KyleTWN Bell - you get the same coverage as Telus without having to deal with Telus. They bought Clearnet and doubled my bill. They bought Cadvision and doubled my bill. Never again.

  • RyderDAR Derek Ryder (@RyderDAR) reported

    @KyleTWN Not Telus: Koodoo (same service, lower price). Not Rogers: Fido (same service, lower price). Not Bell: Virgin (same service, lower price). Repeat.

  • wolfhsch wolfhsch (@wolfhsch) reported

    @Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow

  • pterodactyl99 Paul Breland 🐱🚵🏻🏒🇨🇦 (@pterodactyl99) reported

    @KyleTWN I'm using Shaw because they're far cheaper and it works for my needs, but their network isn't very good. If Rogers is allowed to buy them I'll probably go back to Telus

  • CateHicks Caitlin Hicks (@CateHicks) reported

    When every @Telus call begins with "we are experiencing higher than normal call volumes" it's time 4 Telus 2 hire more staff. Having their 'valued' customer wait & wait does not show respect for anyone but Telus shareholders.

  • MamaBearzs Tarun lee (@MamaBearzs) reported

    @Shawhelp zero transparency by not posting outages or updates. I'm excited that telus fiber will be done in the neighborhood next week. Private outage updates? Sus. Sketch.

  • bbruin44 Barrie Einarson (@bbruin44) reported

    @deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?

  • JaidonWatt Jaidon Watt (@JaidonWatt) reported

    @TELUSsupport How can I cancel my account abroad? Can I be contacted while overseas if I put my Telus sim card back in my phone?