Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stan Querin
(@BlackStangBC) reported
@TELUSsupport @kreynolds118 the place i just moved into is telus friendly and because i already signed a contract with shaw they didn't want to rent to me...but i offered to take them to court and they backed down but i am forever getting letters left on my door by management to switch to telus
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Cam
(@tinfoiltuque) reported
@waterboy99troop for 2 years, you're getting Gb fibre internet AND Telus Optik TV (and loads of channels) for less than $60/mo ??? DAMN.
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Harley don't play that!
(@Harleydadd) reported
Vacuum truck in our front yard at 730 am. Thanks @citysprucegrove *********. All for a useless @TELUS service nobody wants.
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Pankaj Vaghasiya
(@PankajV80306802) reported
Worst service experience I've ever received. @TELUS @TELUSsupport
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raise our eye view 🌏
(@Vella_Raye) reported
As you call any of these Telecom companies for information, when you speak to an agent, before you let them put you on hold: GATHER their name and employee ID (Bell, Telus, Virgin), or Interaction ID (Rogers, Fido). They are more likely to help you.
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=Winter Photo=
(@WinterPhoto2006) reported
@showmethedataBC At home we have now Starlink. At the store the problem is real with the phone, security system and internet not properly working. As it is a bundle from @TELUS fiber optic a whole town is effed up by ONE unreliable, profit raking corporation.
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Cam Cole
(@rcamcole) reported
OK, we all complain about poor customer service, but this Luddite spoke to a very patient woman from @TELUSsupport last night who led me to a solution for my Netflix/Amazon Prime crashes even after it was clear it wasn't Telus's problem. She didn't yell once, either. Thx, Telus.
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Jim🚚🍁
(@touquetown) reported
@telus Can you quit blocking 2FA texts and calls. I am already forced to use and it doesn't work anyways. Such a joke. #2FAIsTrash
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Carley Struve
(@SewGoodca) reported
@TELUS So, I decided to make the switch to Telus home services, it's not even connected, and already you've let me down. Two phone calls to try to change appointment time, promised a call back and it never came. Really???
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Aaron Classic
(@BigBacon83) reported
@TELUS Why would you not be able to change your call display name when every other company allows you too...Multi Billion dollar company and you cant do the simplest of things. I don't want my name coming up..I want my business name to come up on call display...How can we fix it