Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FreqHandy FreqHandy (@FreqHandy) reported

    @set921 @TELUSsupport Because this happens regularly and Telus does nothing for the customers who lose significant money when service is interrupted. A lot of security cameras and systems are now out, leaving many commercial theft insurance policies invalid....

  • FreePasghetti Tenacious N (@FreePasghetti) reported

    @TrevBouds @Sportsnet @TELUS That’s stupid!!

  • cariboo_country Cariboo Country (@cariboo_country) reported

    Good Morning, seeing reports of a Telus Outage this morning...but I guess if you can see this you might not have that issue. Still if you can't get a signal you still got Cariboo Country to hang out with today. Lets get this day started.

  • ultrageekjoe Joe Huising (@ultrageekjoe) reported

    Telus support, call or text, but I'm out of country and your plan won't let me connect. And I'm in Seoul, 5g everywhere expect if u have telus. Kind of useless support? #telus

  • TrevBouds Trev Bouds (@TrevBouds) reported

    Again... TOR vs BOS and it's blacked out in Calgary on @Sportsnet but only on @TELUS. Why? My family has Shaw and they can see it on their sports package. Fix this!

  • DonPablo234 Unacceptable Don Pablo 🇨🇦🇵🇱 (@DonPablo234) reported

    @ComradeVero Yes and no, I'm with Koodo and the prices are fair. It's essentially Telus network for half the price.

  • mcrackins Mcrackins (@mcrackins) reported

    @TELUSsupport @TELUS mobile network is not functioning properly

  • callmeasafebet Sarah (@callmeasafebet) reported

    @TELUSsupport I’ve rebooted my modem to no avail. Having looked into it, it seems others in my area are experiencing the same problem. I understand that sometimes these things happen, I’m just frustrated to be paying so much for a lack of consistency as a loyal Telus customer.

  • JonCore3 Jon Core (@JonCore3) reported

    @ComradeVero Just switched from Bell (terrible customer service) to Telus. 3 cell phones. Bell $230 tax-in 40 gb data plan Telus $175 tax-in 135 gb data plan Both unlimited long distance

  • jenwynneweb Jennifer Wynne Webber (@jenwynneweb) reported

    @Lidsville @TELUSsupport It’s been happening all day in Nanaimo too. Security company said 15 other Telus users called just before I did. Obviously a wider issue happening with Telus and so rather mystifying that Telus Support has not tweeted out any information about what’s happening.