Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
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Phone | 6 months ago |
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Phone | 7 months ago |
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Internet | 7 months ago |
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Phone | 9 months ago |
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Phone | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Mark Hickie (@MPHickie) reported from London, Ontario@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Timea Janos (@Timeafit) reported from London, Ontario@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Val C. (@vcinbc) reportedSCAM ALERT 🧵: My elderly mom, a @TELUS customer with satellite TV from Shaw, had a call offering her a better TV deal with Telus. She was of course interested, but became suspicious when they asked for SIN + credit card no. .../2
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WhistleBlower69 (@11Rooneys) reported@TELUS Hey TELUS, you know less about health care than you do WiFi- why don’t you fix my WiFi before you turn into UNICEF. Gtfoh
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Canadian van lifer (@GigNomad) reported@TELUS @TELUSsupport I am getting fed up with your auto-dialer calling me numerous times a day for different people. If I get anymore, I am launching a complaint with the @CRTC as this is harrassment
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Laura D Reynolds (@LauraLoo64) reported@TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.
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StencilMunky42 (@StencilMunky42) reported@AdamWylde So, I'm a little behind on my SDPN listening, but I thought Canada has 3 big telecommunications companies running all of the mobile market? Rogers, Bell & Telus. I have always heard it described as the big 3 not Big 2. Either way it still sucks.
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Great Gardener (@greatgardener_) reported@shaw has really **** the bed with their latest service at my place. Who has @telus? Do you like them?
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Pete389 (@Pete3891) reported@imboblayton As long as they set their pin area to start before they are out of service area the gps maps on phone still work good to get you to that spot with no service , with Telus phone
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Mind over Matter (@tryoung) reported@mgeist @FP_Champagne It's clear @FP_Champagne is not the right man for the job if he cannot comprehend the most basic things. if Rogers, Bell and Telus each have 10 million subscribers, and one goes down, that's almost 33% of Canadians losing connectivity. How is the lack of competition acceptable?
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Andrea Ruzzo (@ruzzotweets) reportedExperiencing an internet and cell outage here in Whitney, Ontario. Luckily we have Starlink as a backup here and this is the second time it's come in handy this month 🙃 Any insight @TELUS ? @Bell ?
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mike (@mwest_) reported@peterktodd One of the biggest challenges was that sharing wifi was against the Shaw and Telus terms of service. This is probably the case globally, and would get enforced if any wifi scheme actually took off.