Telus

Telus Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/12/2026 03:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • nigmendra Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerCNoble tylerCnoble (@TylerCNoble) reported

    @Bell_Support After a week of no-reply from customer service and lack of updates on my issue. I visited 2 BELL stores and they each confirmed issues and reported to BELL As a business user I was unable to call my clients back for a week. thank you TELUS. works and $130 less/mth

  • MylisaDawn Lisa Marie (@MylisaDawn) reported

    @TELUS sad to say goodbye but I must switch providers as I don’t have time to sit on hold, and @TELUSsupport isn’t able to help me. Was good while it lasted 👋

  • Nuclear_Neil Neil Whaley (@Nuclear_Neil) reported

    @kim_siever From what I’ve seen, whoever the AB gov has been hiring couldn’t code their way out of a paper bag. Telus health app & its privacy issues. ABTraceTogether and the nightmare that thing was. And now this.

  • nobukatsukunn TK (@nobukatsukunn) reported

    A few months on #Shaw internet and I’m already so done with it. Has connectivity issues almost every week. Going back to #TELUS after this contract is over 🙄

  • LUV2SKIPOW Dermot O (@LUV2SKIPOW) reported

    @RGrenadin Yup. Hotspotting my phone for WFH and Telus as slow as @#&$ 🤬

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I swear if this Telus technician does not show up today I am getting my services for free for the rest of the decade cause I am tired of this crap and I will make sure they compensate me well

  • lisamariewilton Lis@M@rie (@lisamariewilton) reported

    @TELUS I hope starlink puts you out of business. You SUCK! You dont care about the rural population. Instead of spending a **** ton on 5G you should have used that money to tap into the rural market.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • powerfultimmu powerfultimmu (@powerfultimmu) reported

    @TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can get s21 models in white no more just purple or black

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @CailinasEirinn @AlisonB12244537 @jkenney yeah, but that's not a secure site from what i understand. the news said that telus hasn't corrected the problem of insecurity.