Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/24/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarciaOnTheGo Miss Marcia (@MarciaOnTheGo) reported

    @AndreaBuono6 It’s not.. Shaw issue. I have telus and watching

  • NavDosanjh1983 Nav Dosanjh (@NavDosanjh1983) reported

    @taj1944 Damn. Should have chosen Shaw ovwe Telus

  • BoCaptainMyCap1 BoCaptainMyCaptain (@BoCaptainMyCap1) reported

    @Shawhelp @Hockeyrules_1 I pay a ridiculous amount for Shaw just for this ****. Time and time again Shaw has let me down. Most definitely will be switching my services to Telus.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    21 days my @Telus internet has been down now, and their customer service has been completely atrocious.

  • DarrellCHarvey Darrell Harvey (@DarrellCHarvey) reported

    @BoestMode It’s a problem with Shaw. Telus is fine

  • Dar007 Darnell🇨🇦🇫🇯🇺🇦 (@Dar007) reported

    @PartPhil Shaw having problems, Telus working fine

  • Emotional_Dil बंजारन (@Emotional_Dil) reported

    @TELUSsupport Hi @TELUSsupport my problem is still not solved. Pik TV support sent me to Apple support and they sent me back to Telus. Both of them are not doing anything and my Pik tv is not updating to Telus TV.

  • MarciaOnTheGo Miss Marcia (@MarciaOnTheGo) reported

    @BCLionsDen @thomasmarinojr Shaw issue.. I have it on telus

  • JohnnyA45248357 JohnnyA (@JohnnyA45248357) reported

    @BradZiemer Shaw issue I think . No problem with Telus .

  • lorrainewarner Lorraine Lange (@lorrainewarner) reported

    @Raffi_RC @TSN_Sports Sounds like it is a Shaw issue. Telus is working fine. Hope it is fixed for you now. Said they were working on it.