Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/21/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BKoopa1 BKoopa (@BKoopa1) reported

    @kirst_alyssa @TELUS that's the problem with these companies - they give you the deal to get you with them, then they don't give you any deal to try and keep you. You're better off switching back-and-forth to keep the cheapest offers... which is bonkers.

  • parismarx Paris Marx (@parismarx) reported

    lol, just got a promo email from koodo letting me know it runs on the “award-winning” telus network — clearly a response to the rogers outage

  • vicntc vicntc 🇨🇦 🇮🇲 🏈 🐈‍⬛ 🐕 📱 (@vicntc) reported

    @madtaffy1967 @HW87760_en @Scott_Gilmore High speed internet is not the same as cellular service. That said, thats a limitation of your provider and your province. In BC the govt worked with providers to get high speed internet to many locations across the province (Telus and Shaw)

  • Chartytrader Chartytrader (@Chartytrader) reported

    @BELL @Rogers @TELUS We need these random duct cleaning service and immigration scam calls to stop! Communication service providers need to do something about this!

  • DeJennie_and_Me 🇨🇦 Degen Jennie and Me Vegas Vlogs 🇨🇦 (@DeJennie_and_Me) reported

    @Justin_Nomura_ We have a Can/Us plan with Telus. Plan works the same down there as it does up here… 40 or 45GB I believe it is.

  • stevemarshall92 Steve Marshall (@stevemarshall92) reported

    Warning for anyone considering @koodo. Purchased a refurb iPhone, came with the screen falling off and had to visit 3 Telus locations and spend over an hour on the phone just to find out in the end they will send me a replacement in a few business days. Terrible customer service.

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    The only other offer I will accept is a 50% discount. I will NOT negotiate. I will expect a response from you by end of day Tuesday, or I will move ahead with CCTS and OIPC complaints (in addition to the RCMP complaint already filed.) @TELUS @TELUSsupport @TonyGeheran

  • awallee79 الشيخ صلبوخ (@awallee79) reported

    @Execulink Ummm you lease from Rogers who has had two major outages in last two years. I don't think you should be encouraging customers to leave and goto Bell & Telus kinda bad for business.

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.