Telus

Telus Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 03/26/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Puente_JA Jose Puente (@Puente_JA) reported

    @TELUSsupport Hello, I received my first bill and unfortunately the bill was never adjusted to reflect my original service agreement. Could you please look into why was not adjusted? I am not looking forward to spend more hours on the phone for someone to fix it. #telus @TELUSBusiness @TELUS

  • RKapil RKVancouver, B.A., M.Ed. (@RKapil) reported

    @TELUSsupport @TELUS every single one of the six customer service reps were so nice but four hours later I have a suggestion: make it easier. #toomanybuttons #frustrating #TheSystemIsBroken

  • Marie88Suzanne Suzanne (@Marie88Suzanne) reported

    Telus is the worst company to deal with to resolve issues!!! Mom sent change of address June 4th, moved Monday - had no phone- called told tech would be out-fast forward to Friday-still hooked up at ok house- on hold 30 mins and counting ~ #telussucks unacceptable

  • moodyangela Synthetic Animals (@moodyangela) reported

    @WestcoastBCLife @bcndp @BCGreens My landlord’s friend’s GP moved to Telus because it pays better Not sure if the GP told him that or the clinic The BCNDP needs to fix the pay system, but unfortunately every gov wants to privatize healthcare

  • RockinBluesShow Brent Morrison (@RockinBluesShow) reported

    @TELUS requested a call back. Was informed you would try 3 times. 3 voicemails but NO recent calls. You sent 3 “calls” DIRECTLY to voicemail, NO WAY I could answer! Your customer service is STILL terrible! No surprise, I was trying to find out how soon I can cancel my service!!

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @SoniaFurstenau @markroseman Cmon Sonia. Stick to the main issue - Dix’s treatment of family Drs. Don’t get distracted by the Telus stuff. Telus is able to “lure” FDs because Dix won’t do anything about their crappy FP compensation.

  • Kratzie Mike (@Kratzie) reported

    @TELUSsupport Yikes, Telus. My wife waits all afternoon to try and get an issue resolved, escalation team member cuts her off and laughs at her numerous times. All because a free feature got removed when she switched mobile plans and ended up being overcharged. Not great.

  • didyoumeditate Did You Meditate ? (@didyoumeditate) reported

    @TELUS Hello Whom would one have a discussion with about a Horrible experience with one of your Telus Mobility representatives?

  • olasofeso Ola (@olasofeso) reported

    I definitely know once my service agreement is up, I won’t be renewing @TELUS just a piece of bollocks. Fix the flaw in your software.

  • eissyrc Cryssie (@eissyrc) reported

    @Norma_J_ I need to talk to Telus and tell them to deactivate my VM. I never check it because how could I. It doesnt even do voice to text. Thank you Norma for checking. Sorry for not returning your call. 🙃