Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Ripa
(@kevinripa) reported
4 f@#@# hours into trying to renew a multi phone comtract with @TELUS . You bozos should hang your heads in shame. I’m not sure you could care any less.
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Public Legend
(@LegendPublic) reported
@TELUS Why are your Customer Service Representatives trained to ask for PIN numbers to validate customers??!? That’s like a bank asking for my ATM PIN - it should be private and you should be more careful with sensitive information.
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not that coachmike
(@coachmike66) reported
@TELUSsupport Page won’t load. That’s how bad by @telus internet service is these days. :(
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Vatican_Assassin Top 0.1% Tweeter
(@Synn2162) reported
So far dealing with @TELUS escalation manager about my #PureTibre hookup. Dec. 10 set up installation for Dec 30 Dec 29 at 7pm sorry you're rescheduled work isn't done. New completion date Jan 15, hookup Jan 17. Don't worry we don't cancel on someone multiple times.
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Peg
(@IslandGirlPeg) reported
@TELUS Your Nanaimo door to door solicitors are rude & pushy! Not happy about the amount of soliciting your company does! I never get that from Shaw. Maybe I should switch!
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Joel Black-Beatty (he/him)
(@joelblackbeatty) reported
@TELUS just wanted to say your employee Adam (phone ending in 2854) is amazing, he should get a raise! He’s been the only positive experience I’ve had with Telus, and really made up for the terrible service I receive daily from Telus. He’s the only reason I kept your service.
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
You know Telus mobility I quite aware that my cell phone plan is up for renewal but the cost of living is too high & I never leave home anymore anyway so I really don't need it or you guys repeatedly calling to try & get me to sign up for a new cell phone or add more data, sorry!
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Jeff Schwanebeck
(@Seg_falt) reported
Bypassing @ShawInfo's garbage router and replacing it with @pfsense was a fantastic idea, now I have real internet controls and no forced shaw hosted page bs. Now only if they were like @TELUS and had fibre to the home....
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@TELUS I've lost captioning so I'm upset. Station affected is CNN. Last time I tried to solve this, neither Shaw or CNN took responsibility for the captioning so was given run-around. Pls fix a.s.a.p. Thanks!
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Yakshit Chawla
(@ChawlaYakshit15) reported
@TELUS @TELUSsupport you guys are charging me hell lot of money every month. You are the most expensive carrier in canada. I really want to get out from your contract and want to switch to @RogersBiz or any other carrier who are much cheaper than you& provide same quality network