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Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

CityProblem TypeReport Time
London Phone 1 month ago
London Phone 6 months ago
London Phone 7 months ago
London Internet 7 months ago
London Phone 9 months ago
London Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz
    Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns
    Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • MPHickie
    Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • OriginalGoo22
    Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • Timeafit
    Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz
    Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012
    EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vcinbc
    Val C. (@vcinbc) reported

    SCAM ALERT 🧵: My elderly mom, a @TELUS customer with satellite TV from Shaw, had a call offering her a better TV deal with Telus. She was of course interested, but became suspicious when they asked for SIN + credit card no. .../2

  • 11Rooneys
    WhistleBlower69 (@11Rooneys) reported

    @TELUS Hey TELUS, you know less about health care than you do WiFi- why don’t you fix my WiFi before you turn into UNICEF. Gtfoh

  • GigNomad
    Canadian van lifer (@GigNomad) reported

    @TELUS @TELUSsupport I am getting fed up with your auto-dialer calling me numerous times a day for different people. If I get anymore, I am launching a complaint with the @CRTC as this is harrassment

  • LauraLoo64
    Laura D Reynolds (@LauraLoo64) reported

    @TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.

  • StencilMunky42
    StencilMunky42 (@StencilMunky42) reported

    @AdamWylde So, I'm a little behind on my SDPN listening, but I thought Canada has 3 big telecommunications companies running all of the mobile market? Rogers, Bell & Telus. I have always heard it described as the big 3 not Big 2. Either way it still sucks.

  • greatgardener_
    Great Gardener (@greatgardener_) reported

    @shaw has really **** the bed with their latest service at my place. Who has @telus? Do you like them?

  • Pete3891
    Pete389 (@Pete3891) reported

    @imboblayton As long as they set their pin area to start before they are out of service area the gps maps on phone still work good to get you to that spot with no service , with Telus phone

  • tryoung
    Mind over Matter (@tryoung) reported

    @mgeist @FP_Champagne It's clear @FP_Champagne is not the right man for the job if he cannot comprehend the most basic things. if Rogers, Bell and Telus each have 10 million subscribers, and one goes down, that's almost 33% of Canadians losing connectivity. How is the lack of competition acceptable?

  • ruzzotweets
    Andrea Ruzzo (@ruzzotweets) reported

    Experiencing an internet and cell outage here in Whitney, Ontario. Luckily we have Starlink as a backup here and this is the second time it's come in handy this month 🙃 Any insight @TELUS ? @Bell ?

  • mwest_
    mike (@mwest_) reported

    @peterktodd One of the biggest challenges was that sharing wifi was against the Shaw and Telus terms of service. This is probably the case globally, and would get enforced if any wifi scheme actually took off.