Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tobi Cheung
(@tobiicheung) reported
So what you're saying is that not 1 of the 3 technicians that have been at my house have notice that THE BRIGHT YELLOW ETHERNET CABLES USED TO CONNECT MY INTERNET IS NOT GOOD EOUGH AND CANNOT SUPPORT MY BANDWIDTH. A CABLE. @TELUS @TELUSsupport
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Allyssia Atkinson 🇨🇦
(@kinsonalley) reported
@TELUSsupport Telus: “Get a phone for $0 down, free shipping, and pay $X monthly on top of our already expensive plans ONLY if you agree to return the phone in 2 years or pay $580 to keep it. Oh, plus, we’ll charge $200 in tax upfront, even though you agree to give the phone back.”
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Елена
(@elena6917) reported
@TELUS Never buy online anything this company if you don't want to have a lot of problems! They will drive you around and use your money!
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Fiona Lewis
(@filewis) reported
Unbelievable. @TELUS emailed me to tell me they won't answer my question via email, nor anyone else's for that matter. What shitty service. #Telus
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♛ sam ♛
(@SammiAWalsh) reported
I hate @TELUS been with them for almost a decade and they treat me like garbage and refuse to help. HIGHLY recommend going anywhere else for a phone😡
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DarrylGittins
(@DarrylGittins) reported
@Mediaglutton @TELUSsupport Telus has the most abominable service. I used to use Telus mobile, phone, and internet. I cancelled all three on different occasions because of awful experiences with their support. And the kicker is they keep coming to my door claiming their support problems are fixed. NOT!!
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Prabhjot
(@ThePlZZAGuy) reported
@seensjet Ive never felt a tweet so much. My streaming service is now faster than telus cable.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Linda L Sear AKA 'Kat Mom'
(@kittykat4512) reported
Sigh...if ONLY I could catch a much needed financial break and be able to pay General Credit Services the $1928.19 I owe to their 'client' TELUS Wireline (my old debt) when it was under my name for our home services like internet/cable/home phone. Would help make for a Merry XMas
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Scot Zawada 🇨🇦
(@scotzawada1) reported
@TELUS it is too bad when I last conversed with you about an issue with ordering on demand movies, and I was advised to put the purchase pin on the TV, it would have been helpful to know you need to do it in EACH TV! #telus #optiktv