Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/28/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jhaletweets Jennifer Hale (@jhaletweets) reported

    .@TELUS your service is honestly terrible you are costing me so much. insanely frustrating and truly disappointing

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @TELUS Great, that’s wonderful. Now... how about having actual customer service in Canada and phone umbers that actually connect to ppl and responding to calls within a reasonable time as opposed to never.

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp you wouldn't happen to know the phone number for Telus digital would you? I cannot deal with these Blue Curve service drops when both my wife and I are working out of the house.

  • uwuMeggs Meg-Ann (@uwuMeggs) reported

    @Christian_L19 Telus is the only company that has service out here 😑

  • jeremyJia323 Jeremy (@jeremyJia323) reported

    @Sahamchi @TELUS please go to Bell or virgin for a best customer service! Good luck !

  • designedbydave Dave L (@designedbydave) reported

    Hey, @TELUS After 5~ years of service, I'm at the edge of cancelling my services when my term is up next month. Wanna talk?

  • killerbee2208 Country Boy Logic 🍁🇨🇦🍺 (@killerbee2208) reported

    @TELUS So this is what we get - I think I can live without you service.

  • ice_ref Chris Taylor (@ice_ref) reported

    @TELUS Have been having poor connection for a couple of weeks. Unplug modem..reset a couples of time and still extremely poor Wi-Fi connecting—-even have two boosters in my house. Not very happy customer 🥺🥺

  • KrutiSutaria Kruti Sutaria (@KrutiSutaria) reported

    @TELUS @TELUSsupport @telusmobility what do I do when eppcare doesn't answer any emails over 48 hours? Just sent an email to your CEO Darren Entwistle about my dissatisfaction and to Executive Customer Relations. Anything else I can do? #telussucks

  • whyfyii chef jahlter (@whyfyii) reported

    @Hyxder telus is terrible