Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 12/17/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • madsenbv bronwinkle (@madsenbv) reported

    Telus tech is here to fix our speed and he’s showing me the download speed and I’m like cool what’s the upload? Still 0.5/10 lmao and he’s like “you.... upload?” And I’m like “we play video games?” Lol

  • macpm3 macpm3 (@macpm3) reported

    Hey @TELUS - some feedback: Stop calling me constantly. I know where you are if I want more service, or to change my service. I do not want to get constant phone calls trying to up my service. 5 calls in a week. Stop.

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • SherijenningsUn Sheryl Lynn Jennings (@SherijenningsUn) reported

    No MSN Canada Queenscreek "TelUS" phone. Microsoft Network British Columbia. If there is a specific aspect of a DWORD registry change or a Steelhead network question, call my phone if I haven't blocked. No parking or camping on Azure boulevard.

  • nerdyjt Paul H (@nerdyjt) reported

    @coffeecrew it's a gong show. my parents have had numerous problems and @TELUS is no help. i can't go help them either, because, covid.

  • JeffPursley Jeff Pursley (@JeffPursley) reported

    @TELUSsupport I had telus service and when I set the service up I noticed on my bill telus had addons that I never asked for. Telus then charged me 10$ for each change. I asked multiple other people who stated that telus does this all the time. How can they get away with this

  • coldclearsea Mike (@coldclearsea) reported

    @blondeshaunayeg I’ve been having issues with my @TELUS connection here for a few weeks too. Not so much with internet but my Optik tv cuts out every few minutes.

  • blondeshaunayeg Shauna (@blondeshaunayeg) reported

    @coldclearsea @TELUS Yeah, my TV service has done it more than once to me too. Had to reboot the box then wait like 30 mins for it to initialize and get going again... but it's much less of an issue than the internet has been.

  • kaistoast ☀️ fufu | trying to graduate 🌻 (@kaistoast) reported

    My WIFI IS BACK **** AND I MISS ALL THAT????? AJSGSHSJ I HATE U TELUS 😭😭😭

  • redrising1982 Shawshank (@redrising1982) reported

    @rmaver6 @RobynUrback @TELUS you support this from your employees?