Telus outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Nig Narain (@nigmendra) reported from London, Ontario@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Keegan Goerz (@KeeganGoerz) reported from London, Ontario@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Timea Janos (@Timeafit) reported from London, Ontario@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Mark Hickie (@MPHickie) reported from London, Ontario@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Holly (@Hollymcc3) reported@TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!
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Cobra Chicken 🐍🐔 (@cobra___chicken) reported@RichardLBennett Data centres are everywhere. How do you think Telus, Rogers , Bell, all operate? Let alone any internet service provider. How are you possibly able to get out of bed knowing that the internet is operating every day? By the way, you're using data centres right now posting on X.
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Uptimus (@UptimusApp) reportedAug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.
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Bala Chandar (@chandar) reported@TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.
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PsudoMike 🇨🇦 (@PsudoMike) reportedTelus took a $2.1 billion writedown on Telus Digital this quarter, the arm it built to sell AI and customer service work to other companies. Adjusted income still dropped 26 percent once you strip that out. I've built systems like this. The story sells long before anyone checks if the product holds up. Makes me wonder how many other Canadian telcos are carrying an AI unit priced on the same promise.
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Mark Lines (@chooseyourwow) reportedI can't remember who said that the only free lunch is diversification, but even though I got my *** kicked with Telus $T.TO today still made some bank with some of my anchors $GWO and $POW. Some of my holdings have gone up 3x what I am down in Telus so perspective helps. Keep calm and invest anon
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CryptoCrusader (@BitcoinerDegen) reported@SteveSaretsky Telus sucks so there is that….
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PaulEB (@PaulBGip) reported@bleating_lamb @JimScarratt Didn't bother with transfer & changed provider, annual subscription for alternate payroll equivalent for one month earnie/telus. Now ready to dump gatekeeper... actively looking for alternatives...not convinced their offer for agronomist/mapping solution will be viable (30yrs FP)
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Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported@lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!