Telus

Telus Outage Report in London, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/01/2026 20:50

February 01: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • arozo00 arozo (@arozo00) reported

    @TELUS what is going on with your network??? Constant coverage drop 😡

  • toknowbeauty ΛNNΞ ( @🏡,😷, 2x💉) (@toknowbeauty) reported

    @jasonfherring Yes, it appears so. I just got a message that I have "No mobile data service" on my mobile? I am in Calgary and the notification keeps popping up? On the Telus network (through @PublicMobile) FYI. #DataOutageYYC

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    Lots of fun with my Telus service this morning. Cell service is intermittent and my wifi which is cellular based is pretty much useless. I’m just north of Edson AB. Hopefully being worked on.

  • MikeyB0101 Michael (@MikeyB0101) reported

    looks like Telus mobile is down for some people #yeg

  • ChrisPa13596238 Chris_hellcat (@ChrisPa13596238) reported

    @NicPhd @koodo All of Canada for Koodo and Telus are down right now. Apparently Bell too.

  • jamthefed Joe Martin (@jamthefed) reported

    @mikeFAIL @notthatkristen My wife's was down earlier, then mine went down 10 mins ago. Seems to be a bunch of people on here messaging Telus in the last little bit.

  • thca2z Alexis Zacharko (@thca2z) reported

    Is anyone else having problems with Koodo/Telus right now?

  • loma6041 loma604 (@loma6041) reported

    @TELUSsupport No service in Vancouver. Not cool Telus....not cool at all!

  • jeterfan28 cara (@jeterfan28) reported

    @WerdEmUp I was looking to sign up with Telus because Rogers sucks a$$ why can’t we have one decent provider 🤔

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    Service has been cut off by our provider? @TELUSsupport # @TELUS what's going on? Located in Trochu Alberta