Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/17/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    Holy **** @TELUS **** you. You’re the worst cell phone/internet provider of the ******* century. I’m so done with you. Hey @Bell_Support @RogersMobileCa who wants a new customer??

  • KapadiaRiley Medicaated.eth (@KapadiaRiley) reported

    @TELUS how you call your selfs a service provider but give the shittiest service to date lmao. All your **** sucks. Home, internet. Company is a ******* joke

  • JoshGraphix Josh Darmawan (@JoshGraphix) reported

    Hoping that @TELUSsupport can help with my FiberOptic frustration. After a year being the last 1 without Fbr in my residential, last week a team connected the Fbr network to my unit. But when I call Telus for the final connection to the router, nobody seems to know about it.????

  • JanetRWees Janet Wees (@JanetRWees) reported

    @JulieYAli @TELUS Document everything and write a letter (I use snail mail) itemizing all the issues. I find that when they are itemized people read them, because of the expectation. I've had too much misinformation from different agents for certain companies, so I go right to the top.

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    And apparently to sweeten the pot to get their bit accepted. They've accepted a deal if they acquire the company with BCTel/Telus to get into a network sharing agreement with them to help build out their network predominantly. That I honestly think will not be good at all.

  • AndyStepaniuk Andy (@AndyStepaniuk) reported

    Gotta love when my new @TELUS pvr decides to pack it in during the playoffs. By the time my hold time with tech support ends the game will be over.

  • sdcinvancouver SDC 🇺🇦 🇨🇦 (@sdcinvancouver) reported

    @jod60 Thanks. As far as I can tell (helping my FIL navigate over phone), there are no subscriptions added. Still, it’s really bad form that Telus inadequately describes the charge. I need to visit him over the weekend to know for sure if any subscription was recently added.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported

    @TELUSsupport Are you serious? You’re giving me directions on how to record a series assuming that I don’t know what I’m doing. I’ve been a TELUS TV customer since you began offering the service,. This is a yo thing not a me thing.

  • EarpFlamesfan Mitch🇨🇦🇺🇦🌮🍺🏒 (@EarpFlamesfan) reported

    Stupid internet went down until now. This Flames loss is on @TELUS

  • AnotherWhiteMan Anthony Whitman 🍊 (@AnotherWhiteMan) reported

    @Bell_Support If I send a file to someone with Bell internet, it goes 1gig. If I send a file to someone with Shaw, Rogers, Telus, etc... it goes 20mbps. Problem isn't in my house or in my neighbourhood, it's the routing.