Telus

Telus Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/10/2026 16:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HutzMs bee eh? (@HutzMs) reported

    Heyo @TELUS @TELUSsupport just a thought. If there is a network outage that will affect my internet, why don't YOU text me to tell me that? YOU have my address to know if I'm in the zone and heck you have MY cell number attached to the file even! /1

  • RIINI__ Rii 🐙 🔞 (@RIINI__) reported

    @TELUS is a trash service. "We fixed your connection wirely." Oh cool~ so now it doesn't work at all, and now you want me to wait a couple more weeks to fix your **** up. Awesome. I just work from home. This is my livelihood.

  • drafoss Darcy Rafoss (@drafoss) reported

    @IamKrisAllen @ShawInfo @TELUS City problems....I am supposed to get 25....get 2 usually....lol

  • theFlyingWasps Judge Elihu Smails (@theFlyingWasps) reported

    @mishelleorama @TELUSsupport Hence why i havent made the switch. Nothing but horror stories about telus help desk. Im sure Shaws not perfect but I havent had any issues with support!

  • thotless_ shyミ☆🍒🦕 (@thotless_) reported

    Bro Telus sucks

  • ThymelessC Thymeless Cottage on Renaissance Farm (@ThymelessC) reported

    @TELUSsupport Well that wouldn’t load at all on our slow as dial-up Telus wifi.

  • LaylandMeeks Buzz Meeks (@LaylandMeeks) reported

    @TELUS I have Telus Rural internet and I can't even play a podcast. No point calling tech support and waiting a hour to be told there's nothing they can do...

  • darkmarrcuuss keegan hoculak (@darkmarrcuuss) reported

    Not the first, won't be the last... but telus rural internet, their customer service, their prices and the lack of backing for any of their promises makes telus the worst isp on earth.

  • cie1947 Celeste George (@cie1947) reported

    get renewed right away. Clerk: Too bad, PO rules. Young white woman says she got packages on her expired ID. Clerk: No, she has to follow rules. Me:I have telus bill and credit card. Clerk: Next! Me: Give me my package. Young ally to clerk: This is wrong. 2

  • graemederoux GRAEME DEROUX (@graemederoux) reported

    @Kailaxvx Telus bought me off Bell, like legit head hunted me basically. Someone hit me up from Telus and offered me 20 gigs of data and unlimited everything for $210 for both my lines. Service is good, everything is good!