Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Salllly
(@Salllllya) reported
Telus internet still down in Burnaby for 3 days.@TELUSsupport
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foxy loxy
(@foxyloxee) reported
@TELUS so we just got told at the Telus in the Cataraqui town centre to go to another provider as he didn’t want to help my 80 yo mother we will be doing just that’s #telus #ygk #wow
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TELUS Support
(@TELUSsupport) reported
@nutsofamily Hi Peter, sorry for the inconveniences, there was an issue with the TELUS Connect app which are now resolved.
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S
(@VancouverBuzzer) reported
@rob_bristow_CA @ianhanomansing We don’t need F…ing Tim Horton, Subways, Telus, Banks abusing more people. Corporations want Gov to subsidize them! Let’s see how they abuse the Covid Help Benefit / CERB program. I won’t be surprise if Telus got help for some of their workers base in Philippines or India !
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Starr Barbara
(@AlbertaStrongCA) reported
@TELUSsupport I'm just going to change providers it was down again the only thing good about Telus is the staff that troubleshoot their prices are insane and the product doesn't work
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Toddske (the second one)
(@YMMToddske) reported
Don’t get me wrong, I hate Rogers and will be moving all my Shaw stuff to Telus if that merger goes through…but there’s nothing wrong with SN NHL broadcasts and in fact, the access to the sports has never been greater
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Bubs
(@Jenfeds73) reported
Starting to wonder if Telus and Shaw work together to have terrible wifi on purpose so I have to buy a booster pack for 120$
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God’s Illest
(@Gods_Illest) reported
@HamboneTTV @GordonRaboud In Canada Shaw & Rogers are going through some legal stuff that's most likely going to cost them a lot of money thus bringing down there stock so i was looking at what there competition was doing like telus and bell. this guys came off a little prejudiced & it triggered me lol
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TheGame789
(@GregPanio) reported
@TELUS installed the telus home security system and have regretted it ever since!!! Cameras don't regularly work, can't look up footage and now I'm stuck with this **** for 2 ******* years!!!
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Chantal Ireland
(@chantalireland) reported
@TELUSsupport @TELUS your service is unacceptable. I couldn’t call 911 from my home or standing on the side of a busy road, 8 minutes from downtown centre of Victoria. This needs to be fixed. It’s been getting worse for two years and now we can almost make calls, sometimes.