Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/18/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • newwstgrl82 Brandy Steele (@newwstgrl82) reported

    @680NEWS 12:17pm PST and still no service or updates to customers. SO GLAD I just left Telus after 20 years to go to Rogers on a 2 year contract...guess I should have kept paying the extra $ for better coverage UGH

  • Chrystinastarrs Chrys Stars 🧜🏾‍♀️ (@Chrystinastarrs) reported

    @_jennreyn @TELUS @Bell Apparently Telus is having issues as well. According to a few of them I have been able to connect with. I’m just shocked that since the last time I checked, a couple hours ago, they haven’t made an announcement yet

  • PopcanThe the real popcan (@PopcanThe) reported

    @RogersHelps Some of our contracts are almost up and have been unhappy with the service for years. This may be the star that send me to Telus or bell. Wonder what will be done to keep us around?

  • Stef992001 Stefan Hashinsky (@Stef992001) reported

    @SubashBeharie @filbfilb Telus service in GTA is fine

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported

    @BrianBlitzBetts @theJagmeetSingh You actually should be able to force your phone onto Rogers-Extended Network (which is just TELUS or Bell roaming). It is free. I havent tested if it works, but in theory.

  • Metaldragon27 Nick R. Kupila (@Metaldragon27) reported

    @theJagmeetSingh Hard to say "like Rogers, Bell, and Telus" because they're the only thing most Canadians are stuck with. Despite the best efforts of companies like TekSavvy. The other half of the problem is our digital/wired infrastructure is between 20-60+ years old especially rurally.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported

    @kanacha90368508 @theJagmeetSingh Telus does not own Bell. They own Koodo. Bell owns Virgin. Rogers owns Fido. But there are three distinct providers in the country. Telus and Bell do however collaborate on building a network if thats your meaning. They do still compete directly however.

  • cobrachrisds chris (@cobrachrisds) reported

    @RogersHelps The amount of money robers rob from people this is unacceptable...one of the highest payed service in the world but the service is garbage... and telus and bell aint any better they are crooks as well.

  • agent_bubble07 Rita (@agent_bubble07) reported

    @Rogers you need to have better ******* updates for your customers. Can't wait to get service back so I can switch to telus

  • charlye03011177 @charlye (@charlye03011177) reported

    @EdmFootballTeam @TELUS Hey give me a break....got a bad hair day going on 😜