Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 05/16/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • nigmendra Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @TELUSsupport @kreynolds118 the place i just moved into is telus friendly and because i already signed a contract with shaw they didn't want to rent to me...but i offered to take them to court and they backed down but i am forever getting letters left on my door by management to switch to telus

  • tinfoiltuque Cam (@tinfoiltuque) reported

    @waterboy99troop for 2 years, you're getting Gb fibre internet AND Telus Optik TV (and loads of channels) for less than $60/mo ??? DAMN.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Vacuum truck in our front yard at 730 am. Thanks @citysprucegrove *********. All for a useless @TELUS service nobody wants.

  • PankajV80306802 Pankaj Vaghasiya (@PankajV80306802) reported

    Worst service experience I've ever received. @TELUS @TELUSsupport

  • Vella_Raye raise our eye view 🌏 (@Vella_Raye) reported

    As you call any of these Telecom companies for information, when you speak to an agent, before you let them put you on hold: GATHER their name and employee ID (Bell, Telus, Virgin), or Interaction ID (Rogers, Fido). They are more likely to help you.

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    @showmethedataBC At home we have now Starlink. At the store the problem is real with the phone, security system and internet not properly working. As it is a bundle from @TELUS fiber optic a whole town is effed up by ONE unreliable, profit raking corporation.

  • rcamcole Cam Cole (@rcamcole) reported

    OK, we all complain about poor customer service, but this Luddite spoke to a very patient woman from @TELUSsupport last night who led me to a solution for my Netflix/Amazon Prime crashes even after it was clear it wasn't Telus's problem. She didn't yell once, either. Thx, Telus.

  • touquetown Jim🚚🍁 (@touquetown) reported

    @telus Can you quit blocking 2FA texts and calls. I am already forced to use and it doesn't work anyways. Such a joke. #2FAIsTrash

  • SewGoodca Carley Struve (@SewGoodca) reported

    @TELUS So, I decided to make the switch to Telus home services, it's not even connected, and already you've let me down. Two phone calls to try to change appointment time, promised a call back and it never came. Really???

  • BigBacon83 Aaron Classic (@BigBacon83) reported

    @TELUS Why would you not be able to change your call display name when every other company allows you too...Multi Billion dollar company and you cant do the simplest of things. I don't want my name coming up..I want my business name to come up on call display...How can we fix it