Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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nihility ⚫️
(@puppygranate) reported
TELUS IS SO ******* BAD PLEASE CAN I GET MORE THAN 1 MBPS
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CHRISTINE ROME
(@MaryseRome) reported
Could not get online today for 12 hours. Bloody #Telus and their #SmartHub. They never take responsibility for it not working. My computer is 2 years old & the sun was shining today. What's their excuse now? They keep billing me for it. Promised a year ago to send out a tech.
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ʞɐʇsoɥs qoɹ 🔶
(@Robonto) reported
This week would be the perfect time for Telus to announce the availability of cell service in the TTC subway for their customers.
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nihility ⚫️
(@puppygranate) reported
istg if i continue to live in canada if it's up to me i'm never doing telus again
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SDC 🔭 ☄️ ☮️ 🇮🇷❤️🔥🇺🇦 🇨🇦
(@sdcinvancouver) reported
@koodo calling support at 866-995-6636 but after confirming phone number, I just get “GOOD BYE.” Called 5x and tried different options… same hang up each time. How do I contact Koodo? Ridiculous. I’m now trying to contact Telus support, but the hold time is over 1 hour!
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Scared, but doing it anyway Viking
(@sheildmaiden33) reported
Wow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨
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Rowan • FΔWKZ
(@FAWKZ_EXE) reported
current provider is telus but they have a fringe company that i'm considering switching to... literally halves my bill. Only problem is... I might need to return my current phone cuz it's part of the contract I think
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SDC 🔭 ☄️ ☮️ 🇮🇷❤️🔥🇺🇦 🇨🇦
(@sdcinvancouver) reported
@koodo I’m so unimpressed with Koodo! 😡 I switch over my FIL from Telus to Koodo, received new SIM cards and followed the final switch-over step questions at Koodomobile, but it states that postal code & phone number don’t match. Tried to support chat but it doesn’t respond, tried…
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Mohamad Elwan
(@mohamadelwann) reported
@TELUS @TELUSsupport I called customer service today to ask why my bill increased and see if I can get it fixed. I basically had one of the worst customer service, agent was like I can do a discount then after few seconds unfortunately I can’t do and repeat it again and again.
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𝚍 𝚊 𝚠 𝚗 ✩
(@Y2KVNT) reported
@caracarabonita i miss my turquoise Telus slide phone so bad