Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/13/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LiesAreNotTruth TruthTeller (@LiesAreNotTruth) reported

    @telus Driver currently northbound on Mavis Rd in @citymississauga driving aggressively, speeding, tailgating and cutting off other vehicles without signalling. Vehicle TAG002, ON license plate CRRL 890. What's the emergency? @PeelPolice don't even drive this fast!

  • lahardy66 katrina (@lahardy66) reported

    @IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    @IRPlawyer @TELUSsupport No sarcasm intended, but I feel your pain. Our Telus services noticeably declined after Fibre Optik was introduced in 2019. Quality of customer and technical support also declined. Yesterday, I lost Internet connectivity 10 times. /2

  • James33097893 James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus

  • glamourgirlca Susan (triple vaxxed) 🇨🇦 (@glamourgirlca) reported

    @pewpewpew Call @TELUS customer care at 1-866-558-2273 if this doesn’t work, I can dm you another # We’ve been with #Telus for almost 19 years. We’ve had issues throughout the years & they have fixed every concern that we have had. DM them first, they should honour what you signed up for.

  • NurseCanadian CanadianNurse (@NurseCanadian) reported

    @Evan_Bags17 @eeknuff @OttawaPolice ...none of those are the news outlets that we were talking about. That's rogers, telus and bell. Are you okay? And sorry, do you think I support bailouts or government funding of private enterprises? If you vote CON, you certainly do.

  • exactingvampyre Exacting Vampyre Maps & Lore (@exactingvampyre) reported

    Okay, that was the best technical rep I've ever spoken to with @TELUSsupport .... we were on the phone for like an hour and fifteen, but you know what, he saved TELUS a customer, because I was ready to walk if they couldn't figure it out today.

  • vwmannn Victor Camilino 🇧🇷🇨🇦 (@vwmannn) reported

    @TELUS @TELUSsupport You guys sent Telus equipment to my house by mistake. I have not requested it and I'm not a client. I called customer support and it said I'd be 1h on the wait. I hang up. Can you send someone to pick it up, please? DM please.

  • Teri4112 Teri McGrath (@Teri4112) reported

    @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?

  • hodges43285 Hodges43285 (@hodges43285) reported

    I’ve rebooted and powered it down three times now… awesome service Telus provides… for those too stupid to realize it, it’s still not working