Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/13/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Headint08620663 Headintheclouds (@Headint08620663) reported

    @DublleD @TELUSsupport Ok, calm down. I’m down too… same with a bazillion other ppl who are all likely trying to call Telus at the same time. It sucks. Bitching about it isn’t going to make it go any faster.

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @JAnneliese16 @Aiure_ @TELUSsupport We've had issues for 3 days, and no response from Telus.

  • allenbev Joan Dobson (@allenbev) reported

    @NEWS1130 It’s not affecting my husband who is a Telus cellphone customer. Where is this outage?

  • kathleenmcnair Anna Iacoviello (@kathleenmcnair) reported

    @TELUSsupport My internet and tv has been down since Monday evening. I’m in North Van. Telus says fibre optic line has been cut and is affecting 500 homes in North Van. I’m in the Blueridge area. Anyone else having same issues???

  • cowgirltb38 PeanutMyHorseMJ (@cowgirltb38) reported

    @eekz @bunny_smash @Bell_Support Yeah. Telus is having issues rn...

  • ShirleyPWilson Shirley P Wilson (@ShirleyPWilson) reported

    @ty_olsen @MissionRecord @AbbyNews I hope he's not on the Telus network.

  • DublleD DoubleD (@DublleD) reported

    @TELUSsupport I have been on hold for 1hr53mins as I type this tweet. This is an unacceptable amount of time to wait for someone to take a call. Completely disrespectful. Never ending issues with Telus! Skynet looking better every day.

  • zulu153 Zulu (@zulu153) reported

    @akastes @TELUSsupport Hardly a problem just for Telus. Try going to a B.C. hospital emergency room and getting service with your voice.

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @ruralroots780 @KelliDPowers @KkfromAB I heard someone else having issues and it wasn't telus...