Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/15/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenBlais5 Steven Blais (@StevenBlais5) reported

    @telus just got fiber internet a few days ago and it’s down already. Back to Shaw maybe?

  • Chris978511671 Chris (@Chris978511671) reported

    @TELUS I would like to think that I would have a good Internet connection considering I pay well over 300 a month but no I have to put up with 1Mbs/s when I was promised one gig up and down

  • Wilson12_T Tom wilson (@Wilson12_T) reported

    @TELUSsupport All your guys solution is to restart the router have done that about 20 times always say they will call back and check up still nothing changed next step cancel Telus and buy musk

  • jsam10983741 Frank Columbo (@jsam10983741) reported

    @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

  • randomhero79 Chris R esq. (@randomhero79) reported

    @PrimeBane I went to Virgin a couple years ago cause Bell was brutal and Telus sucks lol but I just picked up an iPhone 12 for 20something a month and a 20gig plan around 80 bucks per month and they waved the new phone fee or whatever. I’ve seen some good deals with Koodoo as well

  • omegamoose Tony (@omegamoose) reported

    @PrimeBane Same towers. Just different QoS. You'll still get up to 100Mb/s down on Koodo. Only issue with Koodo is unable to use your smartwatch with it's own plan on Koodo. Telus offers that though.

  • Blueyz2021 Blueyz (@Blueyz2021) reported

    So just paid my bill and not only did @telusmobility @TELUS charge the 1.5% cred card fee but there is GST and PST on the service fee WTF? #telus

  • Andrescht131 Alpha Ginger™️🦄🔥 (@Andrescht131) reported

    @PrimeBane The only issue I had was living in Banff Trail. I'd only have a single bar of service Downtown is much better, but seems the Telus network for the NW is pretty hit or miss

  • BillDennis3 Bill Dennis (@BillDennis3) reported

    My god the Telus phone interface is the worst thing I have ever dealt with in my life. I just want to know how much the bill is.

  • Cru_Doyle Rob-Ur-Heart (@Cru_Doyle) reported

    @TDotMonkey They have never, as long as it’s been TELUS showed up or gave a fat fiddler’s. Always same story. Sorry to hear that. Can we interest you in a new plan?