Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis Lavoie
(@Curtis_Lavoie) reported
@danisu87 @TELUS My internet with @TELUS has been atrocious. The next step is to send a tech out that I have to pay a $200 service charge for. I'm looking hard at other providers.
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SueCanada 🐧🐧
(@ONTLLs) reported
Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!
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Hanosh
(@hanoshmg) reported
@TELUS @TELUSsupport After being a customer for 10 years, (Reliance--> ADT--> Telus Home Security), why am I being charged for 30 days after I have sold the house ?
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Sandy 🇳🇱❤️🌷🇨🇦
(@sandy8454) reported
@TELUS @TELUSsupport Guide is working, tv is working but no access to PVR listing. Have rebooted several times, no fix. Is there a system issue?
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Cindy Lyoness has her #2nddose
(@CindyLyoness) reported
@mini_bubbly Oh wow.... Good for you... my brother out here has had alot of issues with Telus.. I am going with Shaw when i move into my apartment in Sept.
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🇨🇦🍁Cheryl X2 Vaccinated🍁🇨🇦CANADA🍁🇨🇦
(@mini_bubbly) reported
@CindyLyoness when I left Bell in 2001, went to Rogers, I was with them for 4 years, then left Rogers for Telus, never ever had one problem with any bills, they are always the same every month, never been overcharged at all, so from 2005 to 2021, still with Telus
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ReginaldP.Spivey
(@RegPSpivey) reported
@nationalpost @TELUS This is a lovely story that has shown up on my feed as sponsored content. It is presented by the Post, a rag paper owned by US hedge funds, and Telus, who seem to be tied at the hip with Shandro to privatize healthcare. Save me your garbage rebranding.
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Will
(@LurkingLogger) reported
@Shawhelp @jennifer01inBC It’s been 4 days now and this idea is new to your “team”??? Get some limited bandwidth into your fibre line using the cellular network or ask for bandwidth from Telus given the emergency situation. This has gone on long enough.
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no thanks
(@raymondedwards) reported
@worldwise001 @seldo Canadian phone companies allow credit cards (at least Bell, Telus, Koodo, Public) but yeah, I've never been able to pay our water or electricity with credit card. As you say, those are bank account only.
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TG
(@TG87721686) reported
@TELUSsupport @Patrick87827040 That is ridiculous- I am a broker and my team needs the info live - we pay Telus for cable and specifically the news channels on several devices- why wouldn’t we just cancel our 2500$ a month we pay Telus and stream CNBC live … hmmm now that I think about it 👋 so long Telus