Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scully
(@dscullyman) reported
@Heather_EIA @TELUSsupport @TELUSsupport . I too had a callback where I waited two hours. I have another tomorrow. It takes three days to get a callback, and hours to solve problems. Telus is getting worse and worse. Starlink is looking good.
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Jeremy Omand
(@jeremyomand1) reported
@G5Thind @RE_MarketWatch I just did a deal with a guy that makes under $4k a month working at Telus and he had an $800k downpayment. It's common for Indian families to help with downpayment and finances.
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Birgit Pro-choice 🇨🇦🇩🇪🇺🇦🐭
(@ReinprechtB) reported
@ellebelleciao It has been snowing since Friday. Mostly powder as well. But even powder builds up pretty fast if it goes on for days. Road were so bad today, tons of black ice and accidents all over the city. Damn pickup trucks mostly. One truck just about hit the Telus ***** on the Whitemud.
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Bugstalkz
(@bugstalkz) reported
@TELUS @ExcellenceCan Next you should work on customer service !
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GK
(@GurpeeetK) reported
Telus is hopeless. They took off from blocking content from router. Who does that ?? Telus assumes their customers are not tech savvy !! Telus still using a 10 years old technology and talk big about digital transformation !! Sucks !! @TELUS @TELUSsupport #telus
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Handsome Jack-Yo
(@MoneyJDaddy) reported
@TELUS is gotta be the worse ******* ISP there is. They up your ******* bill by 41$ MONTHLY without warning you and when you call they say they cant help??? @TELUSsupport ******* scammers
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Lila Mikalwood
(@daodelila) reported
@TELUSsupport I can't link my TV account via My Telus app and can't order channels via my optik tv box... Is something down?
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LallyA
(@LallyAd) reported
@MissNatNat @Shawhelp Telus home phone is crap get ready you’ll get a lot of sound on the line
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bumble.prince
(@bumbleprince) reported
@TheRealTambo @TELUS @ShawInfo It’s not working for us too
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5L.beater
(@d_dballs) reported
@TELUS Wow! Awful customer service