Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/29/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ottermyers Ottermyers 👾✨ (@Ottermyers) reported

    @Shawhelp insane how service has been so bad lately with no internet for long intervals, tomorrow i will be cancelling my plan with y’all, step aside Shaw! @TELUS where you at?

  • SeekingEnlight2 Seeking Enlightenment (@SeekingEnlight2) reported

    @TinyAngelTrish1 Damn. Sounds like dealing with Rogers. Or Bell. Or Telus. But for streaming, aren't there some good alternatives? Or maybe they don't have as good economics? But anything has to be better than spending an hour to end up not streaming 🫤

  • Loveisshort1 Maria Contrario (@Loveisshort1) reported

    @Bell Switch to Public Mobile (Telus Network) and get 20GB for $55. Use this code for a $10 credit. ML755O

  • SummerDawnSimon SummerDawn👑 (@SummerDawnSimon) reported

    @Bell @PCMag Why is bell services and Telus services down right now???

  • Javajavabean Javabean (@Javajavabean) reported

    Telus you are absolutely the worst. Customer service is a joke, multiple holds for two days now, to go back and forth with no resolution just to be transferred back to the original Dept. So very frustrating the worst customer service ever! #telus

  • tainted_lungs Taylor Bjork (@tainted_lungs) reported

    @TELUS shaming you publicly for charging my account three times in one month and then having your @TELUSsupport person hang up on me

  • ZC27516132 ZC (@ZC27516132) reported

    @drpaulwinston @adriandix @dockevinmcleod Telus is not the guilty party here. They are just using opportunity. It's the government which has created all the problem. The healthcare system here needs an overhaul.

  • lenygetdown Leny At ‘Em (@lenygetdown) reported

    I’m a Telus user, and I don’t know if these messages are only going out to Telus customers (if you use Koodo, you are also a Telus customer), or if people using any cellular service provider might receive them! Watch out though folks. Don’t click suspicious eTransfer links.

  • DurasteelChef Kad (@DurasteelChef) reported

    @GlobalBC 3-6 months wait for a simple procedure that can tell me if I have cancer. But let's continue to let telus run a paid service and poach doctors more and more for higher pay.

  • Michael10718404 Michael Henderson (@Michael10718404) reported

    @CTVVancouver That will help other carriers to gain new customers. Telus is to big for its britches.