Telus

Telus Outage Report in London, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

The latest reports from users having issues in London come from postal codes N5Y and N6J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 04/25/2025 21:05

April 25: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near London, Ontario

The most recent Telus outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadaNash Nash (@CanadaNash) reported

    @telus installed on Monday. System is already broken. 14hrs now no internet no tv, on Super bowl weekend. F this. I told the support rep anytime before 2 pm as I’m out at 2:30 he books the appointment at 3. Just got text from telus saying if i’m not there i will be charged $150.

  • commons60208471 common sense (@commons60208471) reported

    @checkupcbc My concern is the over reach of vax-pass that is dealt with by a third party Telus and that the privacy commissioner never approved (I believe) and yet these truckers need one after 2 years of servicing us ... but yet in Toronto you can ride TTC ... without one.

  • ABWorkHard AB05 (@ABWorkHard) reported

    @JyotiGondek Could you please focus on lowering property taxes , pave and clean roads and solve the problem with closed Ctrain stations , I believe that's your job . Oh and how about not spending our tax money on crap like your house security 8K which you approved ,get a telus plan for 55cad

  • Franz_Trashka chlorine (@Franz_Trashka) reported

    @CIA @NellisAFB @DeptofDefense supposed to be D. It started in Nashua and the voices had me come down to Vegas. Why? They e shown that qanon and Lindsey Stirling s people are all related. I just did Eve at Telus, can I have pickup?

  • Here_is_David David (@Here_is_David) reported

    @JackieBee_16 @Apeart22 @TELUS We switched to Telus (further owner of house was a Telus installer) and Internet was horrible. On direct either cable connection to the modem I was getting about 20 mb, evening it dropped to .5 mb a sec. Had two secretive spot & tech said that was the best they could do

  • Here_is_David David (@Here_is_David) reported

    @JackieBee_16 @Apeart22 @TELUS We also have security camera with cloud backup and they were cutting out a lot. I was getting it from wife & kids to stop being cheep, pay more and switch back. We did at end of our 2 years and zero issues. I know every area is different and we are in cougar ridge

  • ramonawildeman Ramona Wildeman (@ramonawildeman) reported

    @TELUS Signal seems to be dropped.

  • SharmanMinus Sharman Minus⁷ (@SharmanMinus) reported

    @CTVNewsVI @adriandix Walk-in clinics aren’t the complete solution, either. Money is. What was the payout to Babylon/Telus to force us into their services?

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • IndignantBeaver IndignantBeaver (@IndignantBeaver) reported

    @AndrewMowat1969 @JackieBee_16 @TELUS Crazy... What boxes did you guys get? I never have issues with mine so that's why I ask.