Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Telus outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kinnon Yee
(@RapHQVicious) reported
@RogersHelps seems like we're having a lot of connection issues in North York. A lot of people in my son's classroom are having unstable internet errors and my work calls experience the same thing. I can only get around it by tethering via Telus
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Jim Gerbrand
(@jgerbrand) reported
@TELUSsupport looks like there's a DHCP issue in the Abbotsford area for Telus Optik fibre.
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TonyK
(@tonester88) reported
@telus recently my 87-year-old inlaw was scammed by the overseas people. $170 was her long-distance bill. I took it up with your support. Her billing since well forever hasn't changed. Only because of her long-term client you give a refund of $44 dollars!!!WTF VERYBAD FORM
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Nitin Kapur
(@NitinKapur12) reported
@TELUSsupport Is there a good technician who can call me now? Have been calling Telus to solve speed problem over and over again but they have been unable to solve it. The agent yesterday took over an hour but the problem still persists. I feel harassed and it is so frustrating.
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Lucas Rabello Simões
(@LucasRSimoes) reported
@ShawInfo - You sell me a service claiming its fibre but its actually Cable - I move to a new address, you say there is no service in my area - I sign up for Telus & call shaw for cancelling - Now you say there is service here and charge me $75 cancellation fee. What the hell?
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Craigy A
(@JaJaFett) reported
Hello @TELUS @TELUSsupport why am I able to buy Purefibre service but I can't upgrade to Purefibre??? How does that make any sense? I would like this resolved ASAP as clearly you don't have a wife and kids who watch hours of Bachelorette, and Paw Patrol affecting my remote work
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Colin Bergstrom
(@SevenIslandsAg) reported
@ChristiFriesen If you are on Telus you can setup Call Control. The callers have to enter a code to get through. Had to do this for one of my kids, problem solved.
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*Michelle*
(@closetofree) reported
@TELUSsupport For the past few days, whenever I go to Netflix or prime from apps on TV, it starts to load and then goes back to app screen. My roommate already had the prime account but got Netflix through telus bundle. Not sure how to fix this issue, very frustrating. Thanks!
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Nathan Koop
(@nathan_koop) reported
On March 8th @TELUS @TELUSsupport charged my visa for a phone order (which was good) except that they then cancelled that order (which was bad). Today, two months later, they finally refunded me. After hours on the phone and in store. :-/
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クルド人の少年
(@LaweKurd1) reported
Is #telus optictv down? #tv #yyc