Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/25/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cambel 𝗖𝗮𝗺𝗽𝗯𝗲𝗹𝗹 ⚡ (@cambel) reported

    @AnthonyFloyd @camcavers We were on Shaw for years and they were ok. We moved last year and are on telus with blazing speed. I hadn't thought about the city network for them but are considering wifi only as well.

  • cronksciswag The Cronk (@cronksciswag) reported

    @JasonPYYC @youseepeeYYC This is true. I think Crown corporations help to provide essential service. I sometimes imagine when AGT turned to Telus that we would have billions of extra tax dollars by providing people with phone, cable, and internet. Prices may be lower but could still subsidize programs.

  • FabricThief Onion Coward (@FabricThief) reported

    Thinking about that time last week that Telus called me for the second time in a month to ask me if I was enjoying my service and when I said no, it cuts out constantly and it's too expensive, they said "okay I'll take a note of that" and then ended the call

  • Eradicate_X Eradicate_X (@Eradicate_X) reported

    @TELUSsupport Has Telus acknowledged that the Pik TV app has been broken on Apple TV since November? There is a growing number of frustrated people that can't watch anything because the picture keeps freezing and playing catch-up.

  • FrontlineFire Matthew Leigh (@FrontlineFire) reported

    @SweeneyBuzzzz @tprstly Yeah Telus worked like that. Shows like Game of Thrones only appeared on the streaming service after the 7:00pm debut and then the actual stream quality was terrible. The bit rate they gave was 1/2 of what you’d see anywhere else. I get that they are starting to compete.

  • rockstar_baby ☆.:**:. Dani .:**:.☆ (@rockstar_baby) reported

    @Andre_Poitras @iamjasonmills I honestly don’t think there is a good phone company out there. Switched from Telus internet, tv and mobility to Bell mobility & Shaw tv/internet. Shaw sucks; its always glitching and cutting out. Bell is terrible also. Just switched mobile over to Koodo because it’s way cheaper

  • juadog Jua (@juadog) reported

    @TELUS You have some of the worst sales tactics I have ever encountered. Call to say you want to upgrade the cables, and then try to issue a new 2yr contract, with no mention of it.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @TakaakiMasuda1 Sorry to hear that Taka, was your TELUS related issue resolved?

  • estuebs Erin (@estuebs) reported

    @cwazz1995 @TELUS cable, security, wifi! terrible experience in all departments

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @CircularLogic89 Hm, It's the opposite. Guess maybe I explained it wrong. What Fizz and PayBright are doing is good (or appears so on the surface). It's was the others CellCo's like Telus, Rogers etc tried to tie people to 3 yrs, contrary to the wireless code. Paybright = good Others = Bad.