Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 01/17/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FeiHe84810336 Fei He (@FeiHe84810336) reported

    @TELUSsupport Not sure. But the city by-law inspector asked me to contact with Telus to find a better solution for the anchor which has blocked my coach house. Could you let me know which department I should contact?

  • datadili volume ticker (@datadili) reported

    TELUS Corporation traded 11% above average volume, $TU down -3.91%

  • AshleyKumo Ashley McLean ☁️ (@AshleyKumo) reported

    Someone at Telus may have boobooed. My internet has been down for "maintenance" since 4am 😬 Not like I work from home or anything...

  • cody1774 Cody (@cody1774) reported

    @TELUS hey what's your phone number? Need to call you. Too bad you guys don't sell inconvenience, nobody does it better.

  • BK7R Brian Roberts 🇨🇦 (@BK7R) reported

    @TELUS you guys really suck I’d tell you myself but coverage is so poor I can’t not even on my land line 🤯😤

  • red_sonja_ Red Sonja (@red_sonja_) reported

    @TELUS "TELUS offers a $20 monthly discount on...consumer smartphone plans. If you are deaf, deaf-blind or hard of hearing and do not require standard TELUS voice service...eligible for a discounted mobile service plan." 500 error

  • bradleybuffalo Bruce buffalo (@bradleybuffalo) reported

    @abconnectivity so $13.2M to get telus fiber. slated for communities that most likely can't afford the credit check for fibre. or have account issues, Not everyone can afford Telus contracts..in marginalized first nation communities

  • xRebirthofRosax Rosa (@xRebirthofRosax) reported

    Got a call from “telus” for a free phone. Seemed odd but I was a “loyal customer”. Then was told Fido was part of telus which is when weirder so when they asked me to confirm my name and pin I was like NOPE IM OUT. If it was legit, I guess bye free phone?

  • clkostiuk CK (@clkostiuk) reported

    @TELUSsupport i was considering getting telus home security but canceled the installation the following day after discussing with my spouse . Why did i still get an email about a bill being due ? how do i terminate this account

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?