Telus

Telus Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/11/2026 02:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jchianello Joanne Chianello (@jchianello) reported

    @KatePorterCBC Coun. @Eli_ElChantiry Council moves a motion to waive road-cut permit fees in the rural area for Internet Service Providers ... while this might helpful for smaller ISPs, it also gives a break to Bell, Rogers and Telus. AND, it was only sent to councillors last night. #ottnews

  • tpoole00 Tina Poole (@tpoole00) reported

    @patersonjeff I never cut ties with Shaw. Sorry you lost your job, but Shaw > Telus

  • edmabca26 Jay Cam (@edmabca26) reported

    @TELUSsupport Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.

  • Len73605145 *** (@Len73605145) reported

    @TELUS 1/2 .I tell you, if Telus could just help get my cell service to work in our basement suite. Had great cell service in Saskatoon SK, move to Mission BC, I haven’t been able to make or receive a call since Aug 2019! Luckily my daughter lives upstairs so I can talk to my doctors.

  • Fielderism The Baloney Boy (@Fielderism) reported

    Just switched my phone service from bell to telus. #BellLetsCut

  • Len73605145 *** (@Len73605145) reported

    @TELUS 2/3 I told a CSR agent our scenario, my adult kids use competitors, no problem. His response was almost a 6th grader reply, “But I bet they won’t work in other basements!” I said, I don’t care if they don’t work in other basements, I want mine to work in MY basement!

  • edmabca26 Jay Cam (@edmabca26) reported

    @TELUS Pretty bad on Telus' part......I ordered a new phone on Feb 4th (with a 2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.

  • edmabca26 Jay Cam (@edmabca26) reported

    @StatCan_eng @TELUS Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.

  • KenLoo1988 Ken Loo (@KenLoo1988) reported

    @grantmccagg I will continue listening, watching & supporting the talent on TSN & CTV. I've never purchased a phone from a Bell store, & my internet & cable providers have been either Shaw or Telus. No incentive for me to help out Bell directly now.

  • ray_ingram32 Ray Ingram (@ray_ingram32) reported

    @drMediaPro Telus hasn't let me down yet, I work with a guy on Virgin and he doesn't get as strong a signal as I do at work! FYI I don't trust any of them lol