Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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federally and internatonally protected person
(@sorpdspartners) reported
@SeamusORegan you don’t ever Go on a Telus sponsor event again. Troy’s just went bankrupt. Cause I dunno. Maybe they should have focused on their job in bc. Not crap like what your Irish temper spewed out. What part of - meet me where I am in life don’t you understand wife
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خالد سليم
(@Khaloodie7) reported
@ShawInfo love your services and product offerings. Would really like for you to be my provider but it’s very difficult when your prices are higher then TELUS and your customer service team aren’t willing to match their pricing or even offer anything to come close.
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TellingItLikeItIs
(@yousalty_friend) reported
I'm gonna ****** snap. We called telus June 22nd for internet, it's not July 26th and we were suppose to have it hooked up today and now we're being told it won't be till August 7th. I am about to go ******** off on Telus.
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Ian Baillie
(@BaillieIan) reported
Hey @telus if I stop paying my @masconcable will you call us? We need to get a hold of you- but we call and call and then it rings and someone never answers the phone. Its the worst system ever.
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Jim Wilkie
(@jimwilkie) reported
@rcarrick Telus was always brutally slow, but I haven't needed to call them for quite a few months.
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
Municipal governments like the ones in Olds and Brooks have done infinitely more to advance broadband access in their communities - and have done it cheaper, faster, and better than the UCP and Telus ever could. Support that model. Don’t give more cash to Telus.
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Brad
(@theswindian) reported
@TELUSsupport @telus. Where loyalty means more to the customer than the service provider. "Loyalty plan," 13% rate reduction for 40% less data. What a deal.
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Lys 🍀
(@rooftophyub) reported
talking to a telus customer service rep and they're over here just eating lmaoooo bring back your filipino call center reps pls
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Billy Rigger
(@BillyRigger1) reported
@iPhoneinCanada Unable to get a signal or bars with Telus LTE then I switch to 3G get full bars. LTE is not as what they say it is unless you live next to the tower.
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Jay
(@CobraKidJay) reported
Anyone have issues with Telus TV freezing before? Doesn't matter what we're watching, live or recorded it just freezes eventually.