Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/25/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ExiledSn1per ExiledSn1per (@ExiledSn1per) reported

    @jelliclecatsttv @TELUS That sucks

  • itsBubblyxd Bubbly (@itsBubblyxd) reported

    @Shawhelp yea its literally just shaw connection with the servers, I live on the west coast but my ping for east coast servers is better. friends using Telus don't have this problem and it's only a problem with my other shaw friends

  • GillisSeafood Gillis Seafood (@GillisSeafood) reported

    @TELUSBusiness @TELUSsupport @TELUS Any update on the Business Connect phone service? Have not been able to receive incoming calls for over 24 hours.

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    Poor sales dude on the line: I'll uh...get back to you in a couple of weeks when it is available. Me: You do that, bro. But I can 100% guarantee you that there is no universe in which @TELUS is going to even be taking orders for fibre in the next two YEARS out here.

  • whynotannie Annette (@whynotannie) reported

    So for every hour I do not get service @TELUSsupport @TELUS @ADT I will send out tweets to my followers. BTW I have over 10,000 people who will receive these. So you may want to help me address a problem we have been working on since 2020.

  • bubby373 🍜 (@bubby373) reported

    what the actual **** is wrong with @TELUS today like srsly I can’t do ****

  • character2001 blank (@character2001) reported

    once I got a phone call and I thought it was him but no it was stupid Telus with their ads like f u

  • Apea123 Ashley P (@Apea123) reported

    @TELUSsupport @TELUS It's a bit ridiculous that i send dm's, request phone calls, wait on hold and after 3 days STILL NOTHING. Ready to cancel all together.

  • SteveI26827992 Steve I (@SteveI26827992) reported

    @TELUS - I’m fed up. Your “Smart” Hub continuously has an IP in BC, even tho I am in AB. Now, my Cell is doing the same. Fix this. You get $435 from us every month, Im starting to cancel tmrw -

  • whynotannie Annette (@whynotannie) reported

    OK - So I purchased from ADT - who sold to Smart Home Security who sold to Telus, who sold my file to legacy systems and they still are unable to help me. Buyer beware - do not purchase anything from these companies. @TELUSsupport @TELUS