Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/16/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    @jkenney @YourAlberta If you didn’t funnel our healthcare dollars to your donors by way of private clinics & Telus health apps, or waste them on stupid lottery prizes, the government could fund this alone which is how it should be.

  • GauvreauGary Gauvywankanobi-backup. suspended main account (@GauvreauGary) reported

    @mtlgazette @TELUS Where is rural ON's high speed, or even slow speed, in the dark ages outside of OTTAWA

  • FungaiJay FungaiJay (@FungaiJay) reported

    @mecandan @RogersHelps It’s terrible. I have a Telus phone for work and it works perfectly fine. But my Rogers personal phone and my wife’s FIDO are terrible. Even my wife’s Bell work phone has great network. Sort it out Rogers

  • ljhmontgomery Looney (@ljhmontgomery) reported

    @adolwyn my upload speed with Telus is 0.76. absolutely horrible. I may need to switch to shaw.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • bartkolounger Julie B (@bartkolounger) reported

    @Blibblobblib @TELUS @TELUSsupport 100% I’ve been with them 20 years and will be leaving their customer service is garbage, the rates are inflated and they totally disrespect customers loyalty

  • bessythemessy B (@bessythemessy) reported

    4. I mentioned meritocracy but seriously. Buat lah telus. Org dh fulfill segala criteria dah pass paper pun kne terminate, dhla xleh appeal. It's illogical. Make appeal pathways. Lantik based on ability. Multi source feedback from org2 they actually work with.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @calgaryherald @TELUS Absolutely garbage service and overall experience with Telus. Once they send the dish, colour me Starlinked! Until then a little compensation for the trouble would be nice, or not having to pay for an individual IP like the rest of the world!

  • hieuhandyman Hieu Huynh 🦋 (@hieuhandyman) reported

    Customer service agent? Shaw, mint mobile, Rogers, Telus, main stream corporations etc…work comfort at home, free money? 🌞

  • bitofallwrite Karen Durrie (@bitofallwrite) reported

    @BACullenyyc @dinnerwithjulie Yeah, I find that weird. I'm with Virgin (Telus) and my data is my data is my data, no matter where in Canada I am. I've never seen a spike in charges/amount used traveling within the borders.