Telus

Telus Outage Report in London, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in London, Ontario 02/12/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MsKPell Ms. Pell 🧪🧬 (@MsKPell) reported

    @KayedSabrina Telus here and the service has been hit or miss all day (currently in Trent Hills)

  • Peter79204473 Peter (@Peter79204473) reported

    @TELUS finally saying goodbye to this crap company. Support was useless as usual. Loyalty department is a joke

  • Hailscomettttt Hails (@Hailscomettttt) reported

    @TELUS what’s going on with the cell service in Ottawa? I can’t access anything for the past couple days

  • PostlesJen Jen Postles (@PostlesJen) reported

    I'm disappointed in @telus. I reported a phone line down on the sidewalk. I received a text message that they will come to check it out, but if the problem is not caused by Telus I will have to pay $150. All I wanted to do was the right thing. #signofthetimes #customerservice ?

  • craigbond Craig Bond (@craigbond) reported

    @TELUSsupport with many people still without power after the severe storm in Ottawa, would you consider giving free data to existing Telus and Koodo customers? I am four days into my monthly data plan and already at 50% and I never use 100%. Your help would be appreciated!

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • Tammy12Step ᑕℍЯᎥᔕ Ᏸ⚙УᎠ (@Tammy12Step) reported

    @RogersHelps ok so I’ve gone 2 days with out service and now it’s so slow WTF my husband is #telus he lost service for all of 2 hrs ,,so it’s not were I’m located

  • Kim26664026 Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported

    @TheJenRollins @TELUSsupport I’ve had Telus less than a year now and I’m less than impressed with their service. As soon as this contact is over I’m going back to Shaw

  • kow42048900 Ruff Commander 🦩 (@kow42048900) reported

    @drewxvz @Ticats @TELUS its over the world is crashing down meteors are hitting the mountains everybody is crying in there basements

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @TELUSsupport The wait times were the least of the issues in the interactions. Telus has set the bar low enough that those are expected.