Telus Outage Report in London, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Izen
(@steve_izen) reported
@markroseman @roystonbruce @SoniaFurstenau Their free service is what msp covers. Telus is charging for things MSP does not cover. . Like prevention
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Jose Puente
(@Puente_JA) reported
@TELUSsupport Hello, I received my first bill and unfortunately the bill was never adjusted to reflect my original service agreement. Could you please look into why was not adjusted? I am not looking forward to spend more hours on the phone for someone to fix it. #telus @TELUSBusiness @TELUS
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WrathofJan 🌻🌻🌻
(@JDignum) reported
@clinty1 The 🤢 was for Telus taking over this huge company. I do not like Telus, except for the consistency of its phone service.
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XynnMaster
(@XynnMaster) reported
@Telus was meant to call on tuesday but called friday, wow, and we told them to call back at 5, guess wat, they never called back
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.
(@zayflex_) reported
@tayswizl FR and she said she wants to go to Telus because their customer service has white people and I’m like: you do know they all have a mix of everyone, you can’t pick and choose which one you want 😭
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🇨🇦✨
(@Phi_216) reported
@bookpublish101 @TELUS It’s a @netflix problem. Others experience the same thing and they still haven’t done anything about it after it’s been reported.
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Chris Burns
(@golferchris) reported
Thanks to @TELUS for their great support this morning. My internet died and after attempting a diagnosis over the phone, a technician was dispatched for Sunday. A few hours later things sprung to life and @TELUS called saying they had cancelled the service call.
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Terri Brandmueller
(@tbrandmueller) reported
@Lidsville @kerricoombs No because I’m not a Telus mobile customer and it works for me
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ryan
(@trea5on) reported
@TELUSsupport just received the best customer support I've ever had from a telus agent! Is there anywhere that I can send an email about the outstanding agent? I did not get their name, but it should be on file from my support ticket.
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brendajohima 💎
(@brendajohima) reported
@TELUSsupport Hi Telus, such incredibly poor connectivity on #DenmanIsland for me, last few days, especially today, whether via internet or cell network.