Telus

Telus Outage Report in Gananoque, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gananoque, Ontario 12/26/2025 00:50

December 26: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LHurford Lesa (@LHurford) reported

    @AB_MD_WarRoom They want to privatize healthcare, $$$ for their donars , Stampede, Telus Bsbylon, they dont care about Albertans and never lived here either! They promise not to touch healthcare and LIE!! #kennylies #shandroresign #firetheucp

  • IScreamDice Ice Cream Dice (@IScreamDice) reported

    @Latas1602 @TELUS I reset my router and have a connection. My boost is still down, but I can likely fix that on my own. Hope you get yours again soon.

  • moebius_strip Moebius Stripper (@moebius_strip) reported

    Telus does have a live online chat, but you're chatting with a bot, and if the bot can't help you, it asks you for a phone number where it can call you back. Typing I HAVE NO PHONE NUMBER BECAUSE MY PHONE IS BROKEN, though cathartic, was unfruitful.

  • swills7 simon wills (@swills7) reported

    @TELUSsupport service support please! My Telus internet service is down (a copper line) 4 conversations w/ pure fibre who can't support copper, 1 call to copper, on hold for 1.5 hours, 3 promises to have copper phone me, no one has called. Where's the service?

  • billwaboose Bill Waboose (@billwaboose) reported

    @TELUS please help us get back our cel and internet service here in Spences Bridge. No service since Monday. #spencesbridge

  • Hup_Holland Ken Serné (@Hup_Holland) reported

    @GlassCityFC @Sportsnet It’s fine on Telus Optik? What service are you using?

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER lost signal @TELUS Optik TV. Do NOT sign up for their ****** service if you like watching uninterrupted TV. Why doesn't Telus piece of **** Optik TV ever lose the signal during commercials? That would be less annoying to their paying customers.

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

  • muskiewannabe Brian Simpson (@muskiewannabe) reported

    @TELUS I get you guys are busy, but after months of trying to resolve an issue and being on hold for 40 minutes today, I receive a text, without explanation, that I am charged $340. No rationale as to why even though I have been trying to resolve said issue since March.

  • LaLaKristiansen 🌴Sn❄wflake🎄 (@LaLaKristiansen) reported

    BTW @SaskTel, your upper management should really run an audit on your customer service & sales agents example: a family member of mine who had been with you for 15yrs GREAT CREDIT, ran into a prob w/phone, was denied service so he cancelled his account @TELUS Got your customer