Telus

Telus Outage Report in Gananoque, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gananoque, Ontario 12/11/2025 11:50

December 11: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dairy__queef Dont look at me (@Dairy__queef) reported

    i cant get a response from anyone from @TELUSsupport @TELUS via email/phones/online so ******* right

  • Benny74392603 Benny (@Benny74392603) reported

    @TELUS @FriendlyFuture restore service. I am about 5 minutes away from discontinuing my telus account. Suddenly without warning disconnect my service seconds after I made a call.

  • Harveer_Singhh Harveer Singh (@Harveer_Singhh) reported

    Hello, @TELUS I'm trying to reach you from your Channel Partnership platform. What, not able to submit my request that's why now I'm trying to reach you from here. We want to join @TELUSBusiness as a Channel Partnership. Hope i get a fast response from your support.

  • granger_cc Matt Granger (@granger_cc) reported

    Been dealing with so many companies and service providers over the last few days, none have been as difficult as Telus, it’s almost as if they set out to be as absolutely difficult as possible. How hard is it just to remove 2 lines from business account 😠

  • StayingJude Jude_staying_home💉💉💉💉😷🇺🇦🇨🇦 (@StayingJude) reported

    @pondering2 Next time I will refuse an in person visit and if that’s a no go, I will go with Telus as much as I don’t want to support them.

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    Use your First Nations voice and you get your cable/wifi reconnected! @TELUS @TELUSsupport your employee screwed up and it cost me! Miigwich to Mark at home service’s customer service for getting me back online! Now waiting to tell mobility to credit the data I lost!🪶😡🇨🇦

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @angelabarsotti Hi there- Non-TELUS devices can be activated on the TELUS network, however, some data services may not be enabled due to the configuration of the device. TELUS cannot guarantee that all devices will be able to connect to or function in a predicted way on our mobile network.

  • covenscribe Leodore Vitamor (@covenscribe) reported

    im gonna start bullying telus if i have to hear their anti-bullying tax write off on more time while im on hold trying to get them to fix their mistake

  • fingersoup1 Kevin Gallant (@fingersoup1) reported

    @TELUS when one of your "partners" like persona cold calls me, why are you making them ask for a name when I request to be removed from your call list? This procedure invites people to be scammed by less legitimate sources. You should never require personal info for cold calls.

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    5.45 HOURS on yet phone trying to get my services reconnected by @TELUSsupport @TELUS. Some moron put my payment on another account! That’s my problem how exactly!! One of the worst run businesses in Canada. 🪶😡🇨🇦