Telus

Telus Outage Report in Gananoque, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gananoque, Ontario 12/25/2025 15:55

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    ...and isn't this just lovely. @telus needs to send a technician out to deal with the problem with our satellite tv. They can be here on Feb 1st!

  • zk_lonelion Lonelion (@zk_lonelion) reported

    @TELUS @Gssaini11Guri You scammers are quick to pick when I call as a new customer but existing customer have to wait over 2 hours (still waiting) for charging me double my bill amount for the past 3 months TELUS ARE CRIMINALS

  • ChrisSpace4 ChrisSpace🇨🇦🏳️‍🌈 (@ChrisSpace4) reported

    Been building these ******* fibre networks for 11 years and have NEVER gotten to use the service. Telus has horrible vendors that don’t do their job and never tell the truth. Makes the company look ****** and customers like me extremely angry.

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    @Kamloopskat1 @TELUS I didn't know Shaw had satellite. I'll check into it, thanks. @Telus has been purposely nasty about repairs or service because they are trying to get rid of their satellite customers.

  • TriboGord Gordie 🇨🇦🇺🇦 (@TriboGord) reported

    Dear @TELUS you no longer have the worst web based customer experience available. That title now belongs to @dynaLIFE

  • gereinwarren191 Warren James Gerein (@gereinwarren191) reported

    And apple has no problem with promoting Telus in their ads on twitter. Whether it's good or bad, i dunno.

  • AmrikSinghPabla iFineFILMZ Studio (@AmrikSinghPabla) reported

    @elonmusk When will Tesla release a phone with satellite signal? Rogers, Bell & Telus are robbing us #Canadians. Imagine through Tesla cell phone you may call all around the world without costing you extra and having an unlimited internet data. @Rogers & @Bell would be crying.

  • cn3311 Awakemama (@cn3311) reported

    @telus why does your site say you’re open until 7pm today and then I call and it says you’re not open? We need better mobility options in Canada because this sucks!

  • ellenroseman Ellen Roseman (@ellenroseman) reported

    @JohannBoucher “The CRTC is sending a clear message to @TELUS and other telecommunications service providers that are thinking of imposing such a fee on their customers. Should the practice continue, the CRTC will explore all available regulatory options.” @crtceng

  • mogrant61 Mo (@mogrant61) reported

    @Jimatsunrise @dubsndoo That would be the banks decision to not hire enough people. They could fix that, easily. I think the worst ones are the phone companies. Telus, Bell and Rogers have absolutely horrific wait times. Hours and hours. And something they also could fix if they wanted to.