Telus

Telus Outage Report in Gananoque, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gananoque, Ontario 12/21/2025 12:00

December 21: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @fastnblack71 @TELUSsupport I use iPlay TV for Apple TV, have about 20,000 channels (in HD) from all over the world. Been using that for a couple of years now, no issues. I install Shaw an Telus and nothing but issues with them, & it's expensive too. Good riddance. Cutting the chord on cable is best.

  • malta75616353 malta (@malta75616353) reported

    @TELUSsupport Have called 3 times still not working properly, this has been going on for a few weeks. This happened a few years ago, it was the Huawei hub. When I threatened to cancel, Telus finally replaced it, I suspect it is the same this time. May just switch to explornet instead

  • maddynorton Maddy Norton (@maddynorton) reported

    @MsYouDoYou They’re both evildoers for sure, we left Telus for the same reason. We Basically submitted to the fact that we’ll get shite customer service from both, so we need the actual faster speed and we’ll put up with the bullshit.

  • CFLNumber1Fan CFLNumber1Fan-Sharon (@CFLNumber1Fan) reported

    Hour 2 on HOLD with @Shaw - this is my callback! What a joke!!! I’m paying the roaming fees because THEIR service is down. Unreal! As soon as I can arrange to change all my business connections, will be ditching this crappy service. My dial-up with #Telus was better! 😡

  • T_Brophy Todd Brophy (@T_Brophy) reported

    Another major internet outage in southern Ontario with @cogecohelps affecting home schooling and work since 10am. Luckily I can tether my @TELUS phone. @TELUS please bring Optik to Ontario!

  • molstrom1985 Melissa Olstrom (@molstrom1985) reported

    @nancylec2 I think living in Lloydminster would be tough...I used to work for Telus and getting people service there was difficult...we only serviced part of the town. 🙄

  • StartswithT Tony (@StartswithT) reported

    @cogecohelps internet down in Brighton, Ontario, seems your phone system is down as well, who should I submit my Telus data overage bill to, when I tether the phone for the day?

  • LKeindel Laurie Keindel (@LKeindel) reported

    @EdmFootballTeam @TELUS Crap, I can't find my viking horns and Grand Poo Bah hat anywhere!

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

  • Dan65354331 Dan (@Dan65354331) reported

    @davido_ca @signalapp Same issue still as of a few minutes ago. Not working on Telus in Canada.