Telus

Telus Outage Report in Gananoque, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gananoque, Ontario 01/12/2026 22:35

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    Getting a really ****** signal @TELUS Optik TV trying to watch Global BC news. What the hell is Telus censoring us about? It's the one year mark since Covid was made a worldwide pandemic. Why doesn't Telus want customers to know this story?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada .@Fernpick would it happen to be you that brought up the MSRP issue? There was also a person who compared all of the devices Telus was selling and did the work to get all the MSRP's possible from the various brands. It showed issues exactly like what Videotron said.

  • actionsforgood Merna Schmidt (@actionsforgood) reported

    Seriously I really need to contact @Telus and it's turning out to be impossible. Is there a special ph number or email where someone can actually provide customer service? I'm so beyond frustrated with #Telus !!!

  • fuzzbucket43 Jason Rideout (@fuzzbucket43) reported

    @meredithheron @TELUSsupport @TELUS Problem solved, loving my iPhone 12 Pro

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada hm. Wasn't you that brought up MSRP & the wireless code? I can't recall who it was then. Few people raised this issue w/ me asking for help. Inflated device rates above the MSRP & Telus applying a "special" which wasn't so special. In all cases people complained of Telus.

  • semphisss SEMPHIS (@semphisss) reported

    @NewFiie Yeah thats the issue I ping sooooo much better with telus 35 Denver 55 chi/dal Shaw 60 Denver 55-100 for chi-dallas depending on day

  • giromonsale Giromon (@giromonsale) reported

    @texfre @adriandix Blame Telus who is Contracted to provide that Service. Ministers cannot micromanage this although ultimately they are responsible. Telus screwed up.

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @CTVVancouver I love how the BC government is protecting Telus and it's foreign workers but does very little to protect us. Instead they're giving everyone an illusion they are and dumbass meda believe it. The NDP fail to do what's ethically and morally just and release the contract terms.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    For the past 5 minutes the TV is frozen on someone climbing a mountain but the audio continues on the next few scenes. @TELUS Optik TV is a piece of ****!

  • lots2cndo Charlene Waines (@lots2cndo) reported

    @gdmplanning @keithbaldrey @TELUS And the initial group eligible to book was under 100,000 on this rollout and somehow 1.2M calls came in to the system when it opened. Seems like we have an issue with the population not with Telus. We must wait our turn and not flood the system too.