Telus Outage Report in Gander, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Gander, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gander and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Gander, Newfoundland and Labrador
Latest outage, problems and issue reports in Gander and nearby locations:
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Ryan Wagg
(@wagg_ryan) reported
from
Gander, Newfoundland and Labrador
@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bekka leigh
(@_bekkaleigh) reported
So surreal. There's a notice about Telus land lines being out until 5 am in many communities across northern BC. Mobile phones apparently not impacted. It's been 4 years since we last had a land line. I cannot think of a time when there was ever a planned outage for landlines.
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MySecond Act🇨🇦 🐾🐾🌻
(@ActMysecond) reported
@TELUS what’s an acceptable wait time for an agent to answer a customer service call???
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Terry Spencer
(@handymanSL) reported
@ATCOElectric What Atco needs to do: Respond quicker then 4 days Have staff who take emergency’s seriously Don’t blame the building owner or other utilities @TELUS Take pride in the community, don’t put it & ifs members down
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Brian Boyle Quon
(@604BBQ) reported
Unfortunate service, yet again, trying to deal with @TELUSsupport. Forever on hold, zero actual ability to speak with a human anymore… their rates always seem to go up while the service levels continue to go down. #TelusDoesntCare #Telus #poorcustomerservice
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stephen oliver
(@jazznbluesjrney) reported
@ShawDirect Haven't had satellite service for 14 days & counting at my cabin, scheduled for July 8 tech visit. The sooner the better. Telus has already installed a fibre drop to the cabin so my patience is running out
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Lynda Robertson
(@LyndaK9Ko) reported
@_Jenny_Bean_ @EastlinkSupport Told me the same thing when I tried to lower my bill. They’re the only company allowed to service our complex and just rip us off - the first 2 years you have an ok rate and then that’s it. Highway robbery. Telus offers lower rates to low income but we can’t get it here.
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Que Sarah Sarak
(@Sarkatmuss) reported
Plus @TELUS jobs are built to be support work or flexible working hours
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david sussman
(@Dave_Sussman) reported
Really unhappy with how @telus customer service treated me just now. It really surprised me - the agent was impatient and rude. Time to look into Shaw today!
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Erhan Atesoglu
(@pcmwave) reported
I'm pretty sure @telus doesn't actually invest money in any province, let alone Ontario. They sit around doing nothing until someone else foots the bill, usually the government or worst the customer. Same strategy elsewhere, just surprised a CEO would talk such gibberish.
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Stan Querin
(@BlackStangBC) reported
@sherrileslie @TELUS @PCMag You can only go as fast as the hardware will support my computer is 10/100/1000 ethernet so anything faster than 1 Gb/s is kind of pointless