Telus

Telus Outage Report in Goderich, Huron County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Goderich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Goderich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Goderich, Huron County, Ontario 12/28/2025 19:15

December 28: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HardsHailey Hailey Hards (@HardsHailey) reported

    @TELUS @TELUSsupport what kind of jokers you got working for you! They lie and steal. They say they value your time spent my whole morning on the phone with support to be told it’s not an inconvenience to me?!? #telus #teluscares

  • MeaganLoose acab (@MeaganLoose) reported

    @aitana_arcana that's so long im sorry for your loss **** telus and shaw

  • hairgirlskh hairgirl (@hairgirlskh) reported

    Have been on hold at Telus for a long time...need a live agent’s assistance, this is unacceptable customer service! #telus @TELUSsupport

  • clem685 Clément G. (@clem685) reported

    @TELUSsupport and @TELUS is it normal for cust serv agents to hang up on customers after 4hrs on the phone w no resolution to billing issues #poorcustomerservice #notacceptable

  • raywhitebc My_fake_account (@raywhitebc) reported

    @Shawhelp We have been struggling for 2 days now, earliest fix is 9 Jan, 2 people working from home, not good Shaw! Telus was here today running new wire and back tomorrow to connect us. Why is your service so slow? Crappy equipment, this will be 2nd router in 2 mths!

  • aitana_arcana Aitana (@aitana_arcana) reported

    @MeaganLoose our shaw internet is down for some reason and they cant send anyone to fix it til Jan 12th and Telus (who we're now trying) cant come til Jan 5th so on the 5th we get internet but til then, no

  • eileenlesko Eileen Lesko (@eileenlesko) reported

    @UbakaOgbogu Shaw is horrible and they lie to you. At least Telus prefers not to.

  • fmengo Fabricio Mengo (@fmengo) reported

    I talked to the agent number 8. I spent a total of 4 hours chatting during the last 7 days. I still don’t know when someone is coming to connect the service. It looks like the best way to move the Shaw Internet services is contract Telus.

  • _b3nts bents ☻ (@_b3nts) reported

    @Tchissyy @ManleyJessica If your between Telus and Koodo, Koodo is probably cheaper but with same service

  • orlyjoffre Orlando (@orlyjoffre) reported

    @TELUS internet’s service as absolute garbage. @TELUSsupport