Telus Outage Report in Godfrey, Ontario

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

• 
  Wendy Harris (@whereswendy) reported 12 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

• 
  Nicholas Christie (@knick21pt3) reported 39 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick O'Sheasical Distancing (@42pt2) reported 7 minutes ago

  @TELUS Last Summer I joined Telus. The process was frustrating. Someone set up two accounts. I keep getting threatening letters about collection of overdue payments on an account you told me was closed! Threats to my credit rating. Customer service much?

• 
  Caitlin Pratt (@cailiamor) reported 8 minutes ago

  Hi @TELUSsupport - I experienced the worst customer support yesterday. You sent my new iPhone to the wrong address and I was told that I need to wait for the iPhone to not be claimed before Telus can do anything. As a customer for 8 yrs, I’m not sure why I should stay with #telus

• 
  Melissa Iverson (@vma11oy) reported 8 minutes ago

  this December marks 15 years of me being a @TELUS customer and I have to give it to them, they are so consistent in being difficult to get a hold of - A+ for consistency

• 
  justin (@complianthawk) reported 11 minutes ago

  @TELUS @lanemerrifield If they want the product back they need to pay for shipping. This is nice and easy: You get to keep it and you paying for their mistake/shipping it back out of your wallet is not an option. "You also can't be charged for receiving an item or service that you did not required

• 
  Jake theSnake (@argos_suck) reported 14 minutes ago

  @EdmFootballTeam @TELUS I've never had anything to drink before driving, never.

• 
  Melissa Iverson (@vma11oy) reported 15 minutes ago

  this December marks 15 years of being a @TELUS customer and I have to give it to them, they have been so consistent in being impossible to get a hold of - A++ job

• 
  Jean-François Mezei (@jfmezei) reported 17 minutes ago

  The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.

• 
  Jean-François Mezei (@jfmezei) reported 18 minutes ago

  While on the surface, Telus’ response shows it won’t divulge IP/customer relationship, there are enough loopholes in the rule “exigent circumstances, or statutory authority” that remain unplugged with regards to govt asking telco for info. #CRTC

• 
  Dashcam Crashcam (@DashcamCrashcam) reported 20 minutes ago

  @TELUS @TELUSsupport 23 calls to Telus home security in 10 days. 12 in last 3 days of having it installed.7hrs + on the phone. 10hrs+ with tech(s) on site. Hours of my personal time wasted. Been with Telus for over a decade but this may be one of the worst decisions I’ve made🤬

• 
  justin (@complianthawk) reported 20 minutes ago

  @TELUS Don't trust is company they will **** you over when it's as their fault they couldn't do their job!