Telus outages and service status in Godfrey, Ontario

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

• 
  Wendy Harris (@whereswendy) reported 41 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

• 
  Nicholas Christie (@knick21pt3) reported 49 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐹𝑟𝑖𝑒𝑛𝑑𝑙𝑦 𝐵𝑟𝑖𝑡𝑖𝑠ℎ 𝐶𝑜𝑙𝑢𝑚𝑏𝑖𝑎𝑛 (@BCFriendlyTodd) reported 2 minutes ago

  @jodyvance @TELUS It's trouble when it's trouble. Customer service requires weeks now somehow.

• 
  Steve (@JSandlak19) reported 3 minutes ago

  @jodyvance @TELUS Just don’t cancel @EastVan808 he saved 7 kittens from an inferno back in ‘98.

• 
  Adam (@adam212121m) reported 5 minutes ago

  @JonFraserTF @TELUS They are all like this. But Telus is absolutely the worst - Rogers - previously Shaw is getting very very close though

• 
  Redbeard (@Southpontiac) reported 5 minutes ago

  @TELUS @DanielHill71510 Your “reduced service levels” are the reason you are losing customers. Just saying.

• 
  NK (@786110bsmla) reported 6 minutes ago

  to a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.

• 
  Mattitude (@Mattitude80) reported 7 minutes ago

  @garymasonglobe @TELUS They are the worst I have come across. A few years back it took my countless hours on hold and 6 months of repeated calls to setup a new business land line. It's almost as if their staff get paid by making simple tasks as hard as possible

• 
  Hillaria (@HillariaBankz) reported 8 minutes ago

  I have a conspiracy theory that internet/cable providers in Canada are tampering with people’s service to get them to pay for upgrades or switch services. No reason @TELUS should be this stinky

• 
  Michael Bentley (@MPBentley) reported 8 minutes ago

  @TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment

• 
  W.C. (@Joe33932) reported 13 minutes ago

  @TELUSsupport When will you fix the constant sound drops on the tv. It’s happening too frequently when will Telus address this issue that’s been going on for years now.

• 
  Torina (@Torina1036429) reported 14 minutes ago

  What do people do with a Telus contract when they move and don’t have a new house to go to yet? So frustrating!! @TELUSsupport @TELUS been a customer for years…if I have to pay a huge fee then my relationship with Telus is Over!!