Telus Outage Report in Godfrey, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa
(@dreamsandcolour) reported
Hey @TELUS based on how hard I’m working to keep me as a Telus customer (aka doing your customer service and Loyalty teams job), I should be getting a commission 🤔 Customers shouldn’t have to fight for YOU to keep their business
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GypsyMouse
(@Gypsymouse) reported
@theteapixie @CBCAlerts I just know I’m switching from Shaw to Telus before Rogers eats Shaw up. Lord, I don’t want to but I don’t see any way I’ll stay with Shaw given this and Rogers’ abysmal Customer Service récord.
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Suhas
(@suhas_neo) reported
@TELUSsupport Its been over 10 days since I put in an order for a Telus sim and I have not received it yet. This is quite unacceptable. I have spoken with the customer care a few times and everyone just keeps asking me to wait.
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ryan
(@elongatedhuman_) reported
@205mph @AbigailBimman You realize this can’t happen to anything technology these days? Telus has had many major outages, you just don’t here about it because no business or emergency services use them cause they suck
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Gerald Waterous
(@GeraldWaterous) reported
@OPR58302260 @CBCNews Cell line. Land lines, afaik, were not impacted in western Canada. Service standards generally quote % of uptime, with lots of weasel words to protect them, ie, pretty much useless. No idea what Rogers says, i know the only difference between home & bus @ Telus is response time.
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Patrick Gibson
(@pgib) reported
> Rogers to credit customers 5 days of service for outage How out of touch is @Rogers to think ~$10-12 makes up for days of no service? #rogersoutage If Telus is smart and not colluding with Rogers (cough), they’ll be running some promotions to steal customers.
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Kabir Sagoo
(@Kabirsagoo_) reported
I wonder if @TELUS will help me leave rogers
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Ed
(@peepstein) reported
If providers like TELUS, bell, Shaw, and Rogers integrate their networks too deeply, then a single failure in one network can cascade. It’s wiser to have critical services like banking and ECOMM on multi-homed networks.
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Ramandeep Brar
(@Ramande13388551) reported
@KDowney83 @Rogers Leave rogers go with @TELUS way better phone with bell even better rogers every few years they go down and blame it on updates last time this happened was April last year
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SCIENCE 😷🇨🇦😷🍁 🇨🇦
(@ValeneYYZ) reported
@TELUSsupport Just had appallingly bad experience trying to change cell from @Rogers to @Telus, still don’t know if order is correct. CSR was completely inept