Telus outages and service status in Godfrey, Ontario

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

• 
  Nicholas Christie (@knick21pt3) reported 43 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

• 
  Wendy Harris (@whereswendy) reported 56 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hornet_Handler (@RCAF_Veteran) reported 2 minutes ago

  @AHoensbroech @WestJet @TELUS You are an *******, settle with the flight attendants.

• 
  Rorschach.Tested🇨🇦 🇮🇪 🇬🇱 🇺🇦 🇪🇺🇺🇳🌊NATO (@Rorschached99) reported 5 minutes ago

  @TELUSsupport I have a bad experience with Telus Support over the weekend. A Philippino woman who said her name was Casey. I told her to do nothing on my account and today I got a $255 charge that I didn't authorize. I don't want to renew my contract.

• 
  Joan (@aSpottedJoan) reported 6 minutes ago

  Oh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.

• 
  LET GO Habs (@habby44) reported 24 minutes ago

  Man @TELUS sucks for cable or internet trying to get answers on why your bill jumped $50 for no changes. They are like the friend you lent a $100 and can’t get a hold of!!!!

• 
  🇨🇦Rupee D (@AR_Vancouver) reported 25 minutes ago

  @Kuljeet123r @Rogers Telus is answer. Try it and you won’t regret. They have best Fiber internet and best customer service.

• 
  Marni Miller 🇨🇦 (@miller5252) reported 26 minutes ago

  @Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 26 minutes ago

  Telus posted a $1.8 billion net loss, mostly a $2.1 billion writedown on Telus Digital, its customer service arm. Rough news. AI is eating the contact center model that arm was built on. I've watched Lagos BPO firms sit on this exact bet for years now, and the clock feels like it's moving faster than anyone priced in.

• 
  Primary Care Alberta (@PrimaryCareAB) reported 27 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2

• 
  David (Los Petroleros) (@dr_w83) reported 27 minutes ago

  @stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****

• 
  n (@CheleNik) reported 29 minutes ago

  @TELUS I canceled the service