Telus Outage Report in Godfrey, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne Tuck
(@Dwayne__Tuck) reported
@GirlOnAnIsland @B_E_Bishop Oops! Just remembered that the last time I visited their kiosk, Telus had better deals so they switched our 4 phones. Bell/Telus/Koodo all use Bell's infrastructure, so service is the same.
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Monte Freeman
(@montef) reported
@ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕
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oh bla dee
(@SteveScho54) reported
@ItsDeanBlundell @dianemariereid @ChelseaHillier6 She wants clicks so that advertisers will pay her more. Write to those who advertise.on fax and are in Canada. Tell the to stop. Write to Bell, Rogers, Shaw, Telus Tell them to stop. Write to your MP, MLA They'll the to rove.the service
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Colin Wager
(@wager_colin) reported
@AlbertKamps I'm on bell. Nothing bad to say. Uses the same towers as Telus in rural areas but along #2 there is probably bell towers. I changed companies because of poor customer service
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Shawn King
(@ShawnKing) reported
@montef @TELUS @TELUSsupport Problem is, they would then cut off my internet access and send the bill to a collection agency. 🤬
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ChristopherTrimboli.eth
(@C_J_F_T) reported
@TELUSBusiness Literally did this deal for me and my wife, got fraud department on my order after Telus messed up my credit check 2 times, now I'm still out $500 in upfront taxes paid and can't contact fraud department. Wtf telus
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A C P B 🦍💎🤲🏼
(@rdfppg) reported
@TELUSsupport I will also say that I'm not surprised to have a conversation about a question or concern abruptly end like this. Telus plans and customer service isn't very good, thus me heading to Shaw come the summer for my internet and mobile needs
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starstryke
(@starstryke) reported
@stry8993 Yeah that's definitely a Telus response. Well Tuesday isn't terrible it could really be worse
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Michael
(@MikeyB0101) reported
Second time Telus internet went down in SE #yeg today 😕
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Brian Kennedy
(@BrianABCS) reported
@AlbertKamps Call Telus, their customer service is actually pretty good.