Telus

Telus Outage Report in Godfrey, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Godfrey, Ontario 01/25/2026 07:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • knick21pt3 Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario

    @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

  • whereswendy Wendy Harris (@whereswendy) reported from South Frontenac, Ontario

    @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marcedge1 Marc Edge (me/he) (@marcedge1) reported

    I thought @shawcable had bad customer service, so I switched to @TELUS . . . almost unbelievably, they are even worse @TELUSsupport

  • cherry_grant cherry grant (@cherry_grant) reported

    @CP_CNC @TELUS @TELUSsupport but it’s a lot more reasonable, and telus customer support hasn’t been helpful for me and I’m not into fighting anymore.

  • HeatherBurles Heather Burles, MSc (@HeatherBurles) reported

    Internet painfully slow after mandatory upgrade to fibre optic. Speedtest showed 66% of speed I'm paying for. First solution offered was for me to upgrade to faster internet. I suggested I pay 66% of Telus bill. Troubleshooting and speed is back to normal

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport hi there! We have been bombed with messages about upgrading to optic fibre or you'll interrupt our service. We have had 4 different technicians coming to our condo and they all say the same thing: we don't have the fibre installed and they can't do it either.

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/

  • thatsenough17 thatsenough (@thatsenough17) reported

    @TELUS made a service appt Saturday am. Service for Monday. Received SIX texts regarding appt. Also a feedback text afterwards. Responded and now received a 2nd text asking for feedback. ANNOYING!

  • CP_CNC IamEliteStuber (@CP_CNC) reported

    @cherry_grant @TELUS @TELUSsupport I totally get it. We have to call Telus every 2 years, threaten to leave then we get the better rates again. It's tiresome, but we do get good service. That being said, it will die at 7pm tonight most likely and be out all weekend. I have Shaw business for the shop and is stable

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUSsupport @TELUS I had to speak to too many people and departments who each had to read through pages of “notes” and *still* couldn’t answer the question “Is service available at my address”. Three weeks I waited! Two guarantees of callbacks within a day with an answer, and nothing, both times!

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport We've been on the phone with 5 different departments (for longer than 80 minutes) with no solution. Is there anything or someone else we could be in contact with? We both work from home and need internet service.