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Telus

Telus outages and service status in Godfrey, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Godfrey, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • whereswendy
    Wendy Harris (@whereswendy) reported from South Frontenac, Ontario

    @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

  • knick21pt3
    Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario

    @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Great_Cdn_Moose
    Great Canadian Moose (@Great_Cdn_Moose) reported

    Get this! Telus in Canada using Al to alter the accents of customer service agents! Al 'accent masking' at overseas call centres sparks union backlash in Canada For labour representatives, the feature is another concern among many when it comes to the effects of Al on their members. How do you feel about this move?

  • WiseGuysLiqzier
    Wise Guys Liquor (@WiseGuysLiqzier) reported

    Telus will Do anything except employ Canadians for Customer Service

  • GiGized
    nvrumind (@GiGized) reported

    @Tablesalt13 Telus has customer service agents?? Wut?

  • BlueCrabGaming
    BlueCrabGames (@BlueCrabGaming) reported

    @globeandmail Doesnt matter when 95% of in person storefront enployees are also thick accent indians who scam the customer every chance they get, to increase their commission. Oh and 100% of the csa on the phone are indians. Even when a Telus employee has to call into their special emplyee only line, its all indians. I quit Telus/koodo explicitly because of the indians, one in particular that was a district manager and the most scum snake oil salesmen person i'd ever met.

  • brandanCiccone
    Brandan /He/Him/Scorpio (@brandanCiccone) reported

    @PeterMeiszner @BoVanston @TELUS %90 lower still isn't 0 and will still have awful effects WHEN WE ALREADY HAVE WATER RESTRICTIONS IN EFFECTS. Like omfg is having stupid ai videos of cats that important?

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

  • driftingwendigo
    Wendigo (@driftingwendigo) reported

    @JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).

  • IndubitablyTho
    Indubitably Tho (@IndubitablyTho) reported

    @sarkonakj Telus and Rogers have been outsourcing help desk offshore for years. With Shaw, support was 'local' - can't count the number of times I talked to Nanaimo, or Winnipeg.

  • SCraig434343
    canuckgirl43 (@SCraig434343) reported

    @unclehaver Telus outsourced all call centers only ones left on canada areca few supervisors ...**** @TELUS

  • OhBoyItsKale
    Oh Boy It's Kale (@OhBoyItsKale) reported

    @LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security