Telus outages and service status in South Frontenac, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around South Frontenac, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in South Frontenac, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 10:20 AM EDT	0	0
May 12, 10:40 AM EDT	0	0
May 12, 11:00 AM EDT	0	0
May 12, 11:20 AM EDT	0	0
May 12, 11:40 AM EDT	0	0
May 12, 12:00 PM EDT	0	0
May 12, 12:20 PM EDT	0	0
May 12, 12:40 PM EDT	0	0
May 12, 1:00 PM EDT	0	0
May 12, 1:20 PM EDT	0	0
May 12, 1:40 PM EDT	0	0
May 12, 2:00 PM EDT	0	0
May 12, 2:20 PM EDT	0	0
May 12, 2:40 PM EDT	0	0
May 12, 3:00 PM EDT	0	0
May 12, 3:20 PM EDT	0	0
May 12, 3:40 PM EDT	0	0
May 12, 4:00 PM EDT	0	0
May 12, 4:20 PM EDT	0	0
May 12, 4:40 PM EDT	0	0
May 12, 5:00 PM EDT	0	0
May 12, 5:20 PM EDT	0	0
May 12, 5:40 PM EDT	0	0
May 12, 6:00 PM EDT	0	0
May 12, 6:20 PM EDT	0	0
May 12, 6:40 PM EDT	0	0
May 12, 7:00 PM EDT	0	0
May 12, 7:20 PM EDT	0	0
May 12, 7:40 PM EDT	0	0
May 12, 8:00 PM EDT	0	0
May 12, 8:20 PM EDT	0	0
May 12, 8:40 PM EDT	0	0
May 12, 9:00 PM EDT	0	0
May 12, 9:20 PM EDT	0	0
May 12, 9:40 PM EDT	0	0
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0
May 13, 8:00 AM EDT	0	0
May 13, 8:20 AM EDT	0	0
May 13, 8:40 AM EDT	0	0
May 13, 9:00 AM EDT	0	0
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0

May 13: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

Wendy Harris (@whereswendy) reported 3 minutes ago from South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
Nicholas Christie (@knick21pt3) reported 53 minutes ago from South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Great Canadian Moose (@Great_Cdn_Moose) reported 5 minutes ago
Get this! Telus in Canada using Al to alter the accents of customer service agents! Al 'accent masking' at overseas call centres sparks union backlash in Canada For labour representatives, the feature is another concern among many when it comes to the effects of Al on their members. How do you feel about this move?
Wise Guys Liquor (@WiseGuysLiqzier) reported 9 minutes ago
Telus will Do anything except employ Canadians for Customer Service
nvrumind (@GiGized) reported 13 minutes ago
@Tablesalt13 Telus has customer service agents?? Wut?
BlueCrabGames (@BlueCrabGaming) reported 14 minutes ago
@globeandmail Doesnt matter when 95% of in person storefront enployees are also thick accent indians who scam the customer every chance they get, to increase their commission. Oh and 100% of the csa on the phone are indians. Even when a Telus employee has to call into their special emplyee only line, its all indians. I quit Telus/koodo explicitly because of the indians, one in particular that was a district manager and the most scum snake oil salesmen person i'd ever met.
Brandan /He/Him/Scorpio (@brandanCiccone) reported 15 minutes ago
@PeterMeiszner @BoVanston @TELUS %90 lower still isn't 0 and will still have awful effects WHEN WE ALREADY HAVE WATER RESTRICTIONS IN EFFECTS. Like omfg is having stupid ai videos of cats that important?
heiba9866 (@heiba986627073) reported 17 minutes ago
@KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
Wendigo (@driftingwendigo) reported 21 minutes ago
@JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).
Indubitably Tho (@IndubitablyTho) reported 21 minutes ago
@sarkonakj Telus and Rogers have been outsourcing help desk offshore for years. With Shaw, support was 'local' - can't count the number of times I talked to Nanaimo, or Winnipeg.
canuckgirl43 (@SCraig434343) reported 23 minutes ago
@unclehaver Telus outsourced all call centers only ones left on canada areca few supervisors ...**** @TELUS
Oh Boy It's Kale (@OhBoyItsKale) reported 24 minutes ago
@LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security