Telus Outage Report in Golden, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Golden, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Kempf
(@KempfFred) reported
35min on hold and you called me what does it take for you dummys to do this yes come get your **** your internet is trash @TELUS @TELUSsupport yup im gunna do this
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FaZe Cented
(@Cented7) reported
.@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha
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jai sachdeva
(@JaiSachdeva297) reported
@TELUS @TELUSsupport I don’t understand what customer service you guys provide these days I have booked a phone with plan yesterday and haven’t got any email for confirmation and when I called in today they mentioned that deal is no more? Like seriously?
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Janne v2.022
(@JanneSkytt) reported
@RobSomerville1 @JaneSkocdopole @TELUS >> with common tabletop or window-frame antennas. He lives 7 miles outside nearest wee town in rurals. Nowadays he has optical-fiber connection. Local phone company found enough interested customers to pre-order optical fibre connection/internet service to dig the cables down
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Amanda Rozon
(@ahmasonx) reported
@TELUS our power went out for 6 hours last night & we couldn’t even call out from our cell phones cause we didn’t have wi-fi calling….we couldn’t even load the Epcor page for progress. WE LIVE IN THE CITY OF EDMONTON. What is this garbage cell service?! #yeg #garbage #somad
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Devo
(@devo2gtalon) reported
It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!
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Jane Skocdopole 🤦🏻
(@JaneSkocdopole) reported
@RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.
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James Wheeler
(@ephphathaThots) reported
I think the reason a telus service guy keeps you on the phone for 2 hours is so they can charge you for the minutes.
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RGlen Franklin
(@glenspen) reported
@RobSomerville1 @TELUS I wish you luck with that. We had a similar hookup through what has now become BellMTS. It was expensive, slow and we periodically got cut off. I do wish you better success!
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Maurice Martel III
(@mmartelIII) reported
@TELUS I purchased a Note 20 Ultra never got mine and S21+ on Dec 27th and not a pair either how do I get mine and my wife's buds?