Telus

Telus Outage Report in Golden, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Golden, British Columbia 10/16/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • jjclak Jean Clark 🇨🇦 (@jjclak) reported

    @DougAlder @Qualifyfor I’m in rural BC. East of the Okanagan Valley. No fibre optic, no cell service. Telus has given me a $25/mo credit to make up for my ****** service. 2 MB’s some days and frequent unexplained drops. Several times a day for several minutes at a time. With the credit I pay $56. 😕

  • manyra Keri-Anne Lawton (@manyra) reported

    @ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.

  • sarahhpanda sarah panda🐼 (@sarahhpanda) reported

    bell next door needs to help their damn customers and not send them to Telus when it’s a bell problem. Like we can’t fix bell emails dummy

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    @meghan_why @TELUS I pay $5 per month for the second box. If you have optik you only need one pvr. Second one can be a regular wireless box. All recordings can be watched on any TV in network

  • MizzyII Mizz👠🇨🇦 (@MizzyII) reported

    Yesterday I was walking past a #Telus store, decided to go check out some Apple devices, but the door was locked. A sign on the door about masks, and a Govt id. WTH is that about? You need proof of vaccination to buy a phone? This is damn ridiculous. 🤬I just kept walking.

  • newsinthemarket News In The Market (@newsinthemarket) reported

    Telus says 5G network now reaches 70% of the Canadian population $TU

  • catswarm melanie (@catswarm) reported

    @TELUSsupport I wouldn’t have wasted all that time with your tech support if I’d known this is how @TELUS wants to receive service requests. Maybe you could add that to the troubleshooting section of your website?

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @CJDwriter @TELUSsupport @TELUS Telus is about as timely with support requests/calls, as Kenney is when attending COVID updates.

  • ChubbyChucks Chubby Chuck 🇨🇦 🐷 🐝 🐔 (@ChubbyChucks) reported

    @manyra I just got an offer in the mail is that DSL? I really don't want to subscribe to anything Telus because they're in cahoots with Kenney. But I might have to lay down with the devil if this keeps up.