Telus

Telus Outage Report in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/05/2025 08:50

December 05: Problems at Telus

Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Total Blackout
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aneeqs11 Aneeq Ahmed (@aneeqs11) reported

    @adeel_azhar ASA Sir Jee Beavers have been blamed after a town in the Canadian province of British Columbia lost their internet service for some 12 hours. The provider Telus said that parts of the underground cabling, servicing Tumbler Ridge, had been found in the beavers' home.

  • Lioness_Tee Always in Pocket 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    @yegventures @googlenest @madebygoogle I have telus and have never needed to save. Hopefully they have a answer suitable for your needs. 🤞🏻

  • Eran01218646 Hike time (@Eran01218646) reported

    @RogersHelps Areas like calabogie lose service as well while folks with bell or telus have full bars

  • lovelye101 🇯🇲 (@lovelye101) reported

    @telus why is your customer service agent so horrible ..:

  • Mike_Maenck Mike Maenck (@Mike_Maenck) reported

    Does anyone live in Vancouver and if so can you tell me if Telus internet is down?

  • mizzmangoes Mizz Mango (@mizzmangoes) reported

    For as long as I live, @TELUS I won’t forgive you, I won’t spare you. Im going to cut off my internet service and tv service from you guys.

  • caro_nys Caro (@caro_nys) reported

    @BestBuyCanHelp It would be super awesome if you could get a phone number for the stores so we could call instead of having to drive to the store. The worst possible customer service set up ever. And I’m with @TELUS

  • nathan19salmon Nathan Salmon (@nathan19salmon) reported

    @hhwyfe @sunrickbell What’s TELUS point when lockdowns are never going to end.

  • TAtherian TerrAtherian (@TAtherian) reported

    @CC_Hesselbarth @TELUSsupport Very near end of the telus work day they finally had a escalation supervisor called back. 4 hrs worth of waiting on hold or for callback, eraned me no answers, nor solutions to the biggest issues, connectivity, and reqire a call tomorrow to finish. Only plus side. 80$credit.

  • HarvestHillsYYC Harvest Hills Cares Calgary (@HarvestHillsYYC) reported

    One family has a over due utility bill in the amount of $263.40. One family owes Telus $482.12. The last family needs help with their utility and internet and phone bills in the overdue amount of $716.30.