Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/18/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KGalliah Everyone deserves to live free unless your the GOP (@KGalliah) reported

    @VancouverSun @TELUS Telus is rated #1 Worst service providers in BC. They charge ppl one month ahead then disconnect them in the AM hrs to get the late fee they charge. Those on bundle pkg can't even make a call online or by phone to reconnect. NIGHTMARE!

  • DonaldiMariette Mariette Donaldi (@DonaldiMariette) reported

    @VancityReynolds @Mintmobile @peternowak I asked him already! There's a certain ex-Rogers/ex-Telus CEO that could probably help on this! Canadians will support a Ryan Reynolds' company and we're tired of paying outrageous cell costs!

  • Kuss587 Marc-André Poulin (@Kuss587) reported

    @billynova @TELUS Had the same issue recently. Totally lost 5G and LTE. Hasn't happened since 🤷

  • artlifedesigner artlifedesigner 💚💙🎶 🇬🇧🇨🇦 she/her (@artlifedesigner) reported

    @TELUSsupport Trying to help my 80 year old father navigate paying his bill but you are not easily accessible. Horrible customer service. What do you expect seniors to do? currently on hold with Telus and the recorded message are offering mobility for seniors lol what a joke

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Happy dance!!! No longer plagued by that piece of **** @TELUS Optik TV. Gone!!!! Doing the Amazon Prime video with extra channels now. Cheaper and hopefully better signal. Also ditched Telus Internet. Nothing wrong with that but too high priced. Got better deal! Yay!

  • danipostscringe Dani (@danipostscringe) reported

    @JordanTRA Ya I know Telus is having issues

  • 7an0l1 AMIR TANOLI (@7an0l1) reported

    @TELUS @TELUSsupport Telus told me the line I activated on Black Friday was a fraud and they refused to port number over. so I went ahead and canceled all 5 lines + 1 new line + home services for $750/month. 8 years of service and get treated like this.

  • Melissa1526 Melissa Mitchell (@Melissa1526) reported

    @TELUS I have had nothing but terrible customer service the last few weeks. Your agents were rude and unhelpful. I have a problem with my bill and the best Ive gotten is, “I’m not taking your word for it. You should have done more if that was true.” I am switching companies today

  • zzqsgzzq zhenqiz (@zzqsgzzq) reported

    First of all, the issue was not fixed after 5 hours call and it was caused by a stupid mistake that I clearly told Telus not to do; Second, all departments were pushing the back back and forth; Third, for the last sentence I heard, you can easily tell that the agent didn’t care

  • Kautzy82 Neil Kautz (@Kautzy82) reported

    @TELUS TV sucks. Regretting the switch from Shaw Cable.