Telus Outage Report in Grande Prairie, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
TV | |
| Grande Prairie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
-
Sean Trostem
(@PrairieRanger) reported
from
Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
-
Sean Trostem
(@PrairieRanger) reported
from
Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
-
Todd Smith-Salter
(@ToddSmithSalter) reported
from
Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
-
Rew Jones
(@CheckeredOwl) reported
from
Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
-
TP Pura
(@thomaspaulpura) reported
from
Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
AnnaSova (you used to know me as Ember)
(@AnnaSova17) reported
Hey @TELUSsupport @TELUS when you buy out another internet company last December, & I have internet issues, I expect YOU to be able to help. No one on your support team could help. So, I have no internet, which is slowing down my business, & losing me money. I was told you have>
-
Josh
(@91_Tech) reported
I think I just accidentally hung up on the nicest Indian Telus salesman I’ve ever dealt with, and now I feel bad I wasn’t going to buy anything but still…
-
Robert
(@SemperSitiens) reported
@JaroGiesbrecht @JustinTrudeau The NDP gov in BC allows private fee for service medical clinics. They charge up to $10000 per patient per annum. They also allow Telus Health to operate fee for service medical and Trudeau has done nothing.
-
Nora
(@StewBrooke) reported
@CBCCanada Imagine if canada had a journalist who would have the courage to s speak truth to justice. Truth to power. Telus, Bell and Shaw are a protected-by-the-government monopoly that exploits 3rd world customer service employees who are not the right choice. We are.
-
Curtis Mankewich
(@CurtisSaysThis) reported
@TELUS Congratulations on your purchase of Vivint. What used to be decent customer support is now terrible. Over an hour for an inquiry is unacceptable.
-
Vex 🖤💜💚
(@SpottyVex) reported
anyone have suggestions for a good phone provider (Canada) other than Telus? I'm paying out the nose and their customer service is not great
-
Marc Butler
(@MarcBut33195562) reported
@TELUSsupport Need to report again my telus email not working again, been on and off for 4 years. I know someone is looking into this they called to ask if any changes. According to the internet, my email doesn't exist. Tried calling but over 2 hour wait and there's no call back. So waiting
-
Rob Spurgeon
(@robspurgeon68) reported
@VancouverSun Why not just call Telus, Air Canada or RBC and ask for customer service only to wait for 60+ minutes. Or try and get a prescription filled at the local Shoppers Drug Mart. All these companies that make billions in profits. Has our service expection gone down so far? #sh_tshow
-
jugni
(@therealjugni) reported
@TELUSsupport Hi Telus support. Telus cancelled a long-distance service without letting me know. The rep said they would correct the over-billing charges, but would not give me that service back, even though it was negotiated as part of a 2 year contract.
-
Jenny Death
(@progfengshui) reported
@usw1944 Telus is ending the service tech role. New hires will do the same work for ~$12 less an hour. What is the short term plan for existing service techs? Package out? #telusstrike #telusunion #Telus