Telus outages and service status in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 21, 6:59 PM EDT.

Internet (80%)
Phone (20%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Grande Prairie	Baseline
May 20, 7:00 PM EDT	0	0	0
May 20, 7:20 PM EDT	0	0	0
May 20, 7:40 PM EDT	0	0	0
May 20, 8:00 PM EDT	0	0	0
May 20, 8:20 PM EDT	0	0	0
May 20, 8:40 PM EDT	0	0	0
May 20, 9:00 PM EDT	0	0	0
May 20, 9:20 PM EDT	0	0	0
May 20, 9:40 PM EDT	0	0	0
May 20, 10:00 PM EDT	0	0	0
May 20, 10:20 PM EDT	0	0	0
May 20, 10:40 PM EDT	0	0	0
May 20, 11:00 PM EDT	0	0	0
May 20, 11:20 PM EDT	0	0	0
May 20, 11:40 PM EDT	0	0	0
May 21, 12:00 AM EDT	0	0	0
May 21, 12:20 AM EDT	0	0	0
May 21, 12:40 AM EDT	0	0	0
May 21, 1:00 AM EDT	0	0	0
May 21, 1:20 AM EDT	0	0	0
May 21, 1:40 AM EDT	0	0	0
May 21, 2:00 AM EDT	0	0	0
May 21, 2:20 AM EDT	0	0	0
May 21, 2:40 AM EDT	0	0	0
May 21, 3:00 AM EDT	0	0	0
May 21, 3:20 AM EDT	0	0	0
May 21, 3:40 AM EDT	0	0	0
May 21, 4:00 AM EDT	0	0	0
May 21, 4:20 AM EDT	0	0	0
May 21, 4:40 AM EDT	0	0	0
May 21, 5:00 AM EDT	0	0	0
May 21, 5:20 AM EDT	0	0	0
May 21, 5:40 AM EDT	0	0	0
May 21, 6:00 AM EDT	0	0	0
May 21, 6:20 AM EDT	0	0	0
May 21, 6:40 AM EDT	0	0	0
May 21, 7:00 AM EDT	0	0	0
May 21, 7:20 AM EDT	0	0	0
May 21, 7:40 AM EDT	0	0	0
May 21, 8:00 AM EDT	0	0	0
May 21, 8:20 AM EDT	0	0	0
May 21, 8:40 AM EDT	0	0	0
May 21, 9:00 AM EDT	0	0	0
May 21, 9:20 AM EDT	0	0	0
May 21, 9:40 AM EDT	0	0	0
May 21, 10:00 AM EDT	0	0	0
May 21, 10:20 AM EDT	0	0	0
May 21, 10:40 AM EDT	0	0	0
May 21, 11:00 AM EDT	0	0	0
May 21, 11:20 AM EDT	0	0	0
May 21, 11:40 AM EDT	0	0	0
May 21, 12:00 PM EDT	0	0	0
May 21, 12:20 PM EDT	0	0	0
May 21, 12:40 PM EDT	0	0	0
May 21, 1:00 PM EDT	0	0	0
May 21, 1:20 PM EDT	0	0	0
May 21, 1:40 PM EDT	0	0	0
May 21, 2:00 PM EDT	0	0	0
May 21, 2:20 PM EDT	0	0	0
May 21, 2:40 PM EDT	0	0	0
May 21, 3:00 PM EDT	0	0	0
May 21, 3:20 PM EDT	0	0	0
May 21, 3:40 PM EDT	0	0	0
May 21, 4:00 PM EDT	0	0	0
May 21, 4:20 PM EDT	0	0	0
May 21, 4:40 PM EDT	0	0	0
May 21, 5:00 PM EDT	0	0	0
May 21, 5:20 PM EDT	0	0	0
May 21, 5:40 PM EDT	0	0	0
May 21, 6:00 PM EDT	0	0	0
May 21, 6:20 PM EDT	0	0	0
May 21, 6:40 PM EDT	0	0	0
May 21, 7:00 PM EDT	0	0	0

May 21: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

City	Problem Type	Report Time
Grande Prairie	Internet	8 minutes ago
Grande Prairie	Phone	2 days ago
Grande Prairie	Internet	5 days ago
Grande Prairie	Internet	6 days ago
Grande Prairie	Internet	16 days ago
Grande Prairie	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

Sean Trostem (@PrairieRanger) reported 19 minutes ago from Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
Todd Smith-Salter (@ToddSmithSalter) reported 28 minutes ago from Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Rew Jones (@CheckeredOwl) reported 39 minutes ago from Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
TP Pura (@thomaspaulpura) reported 49 minutes ago from Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
Sean Trostem (@PrairieRanger) reported 56 minutes ago from Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
Queen 🪶 (@TheCreeWoman) reported 58 minutes ago from Grande Prairie, Alberta
F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Debra Mcpherson🍎 (@DebraMcphe31401) reported 5 minutes ago
@MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!
Hanner (@GangstHannah) reported 8 minutes ago
@PeterMeiszner @BoVanston @TELUS You are either a mark or an ******* who is profiting from this trash
Willett (@Willettgoboom) reported 12 minutes ago
@shannonplante @MarkJCarney Telus here already sucks at most things they should be good at. So i dont expect them to be able to understand why this is a terrible idea, along with ruining the downtown view.
nonchalantgoonr (@arcu31d) reported 12 minutes ago
MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
Dr. Ily Fam (@Ily_doc) reported 12 minutes ago
@avilewis Also **** Telus as it tries to take over our public healthcare
Bud (@Budwiser620) reported 14 minutes ago
@MarkJCarney Telus stock is way down, is this just another financial bailout?
BGFTGY 🍎 (@bgftgy31) reported 17 minutes ago
@TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf
Kwabena Boateng (@startedwithswag) reported 17 minutes ago
@TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.
FBananapants (@FBananapants) reported 22 minutes ago
@LennyNanZhou @TELUS They make this claim. It ends up in an article and is passed along as fact? No thanks. **** AI. These mass surveillance data centres are no good.
Ingenious (@GeniusITM) reported 25 minutes ago
@PeterMeiszner TELUS's established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.