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Telus outages and service status in Grande Prairie, Alberta

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Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around Grande Prairie, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 13, 12:36 AM EDT.
  • 88% Internet (88%)
  • 12% Phone (12%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Internet 6 hours ago
Grande Prairie Internet 22 hours ago
Grande Prairie Internet 1 day ago
Grande Prairie Internet 2 days ago
Grande Prairie Internet 2 days ago
Grande Prairie Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • thomaspaulpura
    TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • TheCreeWoman
    Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Alex_64
    Alex (@The_Alex_64) reported

    Damn right it is. Do better, Telus.

  • skldgb
    Sherry (@skldgb) reported

    @JonFraserTF @TELUS Exactly why I left them as well after being a loyal customer. Very bad customer experience.

  • HJustin21410
    Justin H (@HJustin21410) reported

    @JonFraserTF @TELUS Only reason I switched Telus is because of the service..used to call in Nd issues or questions were dealt with immediately. Over the last few years it seems they just took the Bell / Rogers playbook. Foreign customer support. If pay more for good service

  • fishingnutz
    🇨🇦🇨🇦Fly Fisher🇨🇦🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fishingnutz) reported

    @JonFraserTF @TELUS They are terrible. Went to virgin and no issues.

  • kidrickhewat
    Rick Hewat (@kidrickhewat) reported

    @JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JonFraserTF @TELUS The rest are as bad. Freedom has the best plans, decent pricing and coverage, but horrendous support.

  • JaysFan9293
    Sensy Guzman (@JaysFan9293) reported

    @REDBLACKS @RedBlackGade @TELUS Just plan the stupid trees you conglomerate, you can afford it

  • kmck085
    Kevin Mc Skeptic (@kmck085) reported

    @JonFraserTF @TELUS We switched to Telus Home Services last December..EVERY month, I have to call their Customer Service because my Bill is the wrong amount..always higher than the contract states..Can't access the online bill. What a useless company..

  • kingofvictoria
    Jonathan (@kingofvictoria) reported

    @JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.

  • TypeVFuture
    TypeVFuture (@TypeVFuture) reported

    The BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!