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Telus

Telus Outage Report in Grande Prairie, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Grande Prairie come from postal codes T8V and T8X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Internet 17 hours ago
Grande Prairie Phone 7 days ago
Grande Prairie Phone 7 days ago
Grande Prairie Phone 18 days ago
Grande Prairie Phone 27 days ago
Grande Prairie Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • welchkristina
    Kristina Welch (@welchkristina) reported

    @jjhorgan Public transit and car insurance costs are a blip in most families' budgets. Things we DO spend a lot of money on...gas, house prices, property taxes, and Telus/Bell. Fix the things that really matter!

  • JulieMHelps
    Julie Matthews (@JulieMHelps) reported

    @MizzJackson @TELUS I haven’t heard of it not disconnecting after all of those options are tried. Strange. I do know scammers are looking for ways to keep line active. This allows them to pretend to be your bank or police etc. as you think you are calling someone else but scammers never hung up.

  • birdbrain1957
    Pat (@birdbrain1957) reported

    @CanadianMama1st @hollyanndoan And they only mention the Telus network….how many subscribers does the Telus network have? 33,000,000….I don’t think so.

  • blingbin5
    Ronny (@blingbin5) reported

    @MobileSyrup It's best they don't. When they released 11 to my 6T,it wiped out the network settings. I had to find and manually reenter all the Telus info. Even afterwards, took them 2 months to fix a bug where I never got email notifications

  • MizzJackson
    sarah jackson (@MizzJackson) reported

    My parents had scam call this am. My mom hung up landline but scammers did not. After unplugging modem + phones, landline still won’t work. @TELUS won’t help them over the phone + are going to charge $150 to come out + reset. Anyone have ideas on how they can reset themselves?

  • kgredd
    Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

  • navpreetsinghCA
    Navpreet Singh (@navpreetsinghCA) reported

    Hey @TELUSsupport whenever I log in to check for a new device for purchase on @telus website or app it says "We're sorry, but your transaction cannot be completed online. For assistance, please contact support." Please do something

  • ParkesKimL
    Kim Parkes (@ParkesKimL) reported

    @Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.

  • CountryMusicEmo
    EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    So @TELUSsupport technician comes out fixes my phone line and we ask him to fix the alarm (@ADT ) which is know as Smart Telus and he response I have no clue on how to fix it ! One more not to get PURE FIBER by @telus !!!

  • AutumnReinhardt
    Autumn Reinhardt-Simpson🏋️📚🧶 (@AutumnReinhardt) reported

    @TELUS are you INSANE? Why are you sending your #Yeg employees door to door in -30° weather? This poor woman just knocked on my door to pitch an updated plan and all I can wonder is if you treat your customers the way you do your hardworking employees. #capitalismsucks