Telus Outage Report in Grande Prairie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Grande Prairie come from postal codes T8X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie |
Phone | |
| Grande Prairie |
Phone | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Rew Jones
(@CheckeredOwl) reported
from
Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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Todd Smith-Salter
(@ToddSmithSalter) reported
from
Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CJ Ireland
(@ireland_89) reported
@KarlOesch @GarilynMMorris @TELUS Or 50% of my territory (central Alberta). The service gets worse every day. I pay way too much for my phone to only work half the time.
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Terra 😷
(@VanIsleVeggie) reported
@arun_cpa @TELUS She must not be operating in BC’s capital because there are giant dead spots with no connectivity where #Telus took down a tower with no plans to replace it. The same location as a deadly bank shootout this summer. In my home I have 2 bars of service. #FutureExpensive
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GrigioGirlJoanne
(@fireyfemme) reported
Telus cuts off our home services 3 days before they’re supposed to and then sends a message with the wrong address for hook up at our new home. They warn if it’s not the correct address they won’t give us the discount they offered. @TELUSsupport help me understand????
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wolfhsch
(@wolfhsch) reported
@Rogers Unbelievable, I wanted to switch my phone to Rogers but the help from customer service LiveChat is so bad that I changed my mind. Contact me by DM or I will switch to Telus tomorrow
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John Storjohann 🇨🇦
(@john_storjohann) reported
@TELUS As a looooong time customer, I used to think you were the best, with all the extra things you do community wise. However, you've been knocked down a bunch of ladder rungs with your nickle & dime charge for credit card payment. Not impressed, may look at your competitors now.
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Kevin Pacitti 15 🇨🇦🇮🇹🇬🇧
(@kpac_15) reported
@KyleTWN Telus. And it sucks just a little less than the others really suck
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TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?
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John Storjohann 🇨🇦
(@john_storjohann) reported
@TELUS @TELUSHealth @TELUS_AGCG I'll say it again, you've lost a lot of credibility with your chintzy payment fee. Am a long time customer and am not as enamoured with Telus anymore. You're making massive profits and nickle & diming your customers, just like any other telco.
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Caitlin Hicks
(@CateHicks) reported
When every @Telus call begins with "we are experiencing higher than normal call volumes" it's time 4 Telus 2 hire more staff. Having their 'valued' customer wait & wait does not show respect for anyone but Telus shareholders.
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yallternative
(@shananaparton) reported
@TELUS I turn off my roaming, still get charged $28 in fees, wait on hold for over an hour, and you won't refund it? Your solution was to purchase a roaming package for $12 a day "just in case" next time and then put my phone on airplane mode and not use it. Ridiculous.