Telus

Telus Outage Report in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/03/2025 14:35

December 03: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Total Blackout
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/

  • Troyliss Troyliss dot net—“It’s dot com!” (@Troyliss) reported

    @wordsmythical The issue isn’t how Alberta Health is paying out—physicians are all already private businesses—but that they’re paying out to a publicly-traded company. Doctors have to run their businesses according to their professional standards. TELUS focuses on solely on shareholder value.

  • Trickster_qc Yannick Wolfe (@Trickster_qc) reported

    @Jaime_Rivera That HTC Touch was pretty bad! I had that exact same one from your Telus and let me tell you it wasn't great at anything

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉 (@kelownagurl) reported

    @L82be Yep, I did read that. But I still don't see how it's privatized. In a privatized system, individuals pay extra for a service. In this, they don't. Telus is providing the technology and get paid for it, yes. But I would assume any doctor using technology will be paying for it?

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.

  • susejung Susan (@susejung) reported

    @TELUSsupport Is anyone having poor TELUS customer support. Was told that TELUS would phone me on Tuesday night re: billing issue. Nothing. Then was told to expect a call tonight. Nothing. 😠

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/

  • carloschias Carlos Chias (@carloschias) reported

    If you ever get internet service with @TELUS make sure you’re never moving anywhere else, as having the service address changed, seems to be a very complex, time consuming, and hit-or-miss process. This is my 6th call to CS after god knows what happened to my acct when I moved.

  • GuyOn2Wheelz MotoChefMike (@GuyOn2Wheelz) reported

    @TimNorthVan @CathM_Johnson I have a good stream finally but yeah all is Telus blacked out sportsnet ****!