Telus

Telus Outage Report in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/08/2025 08:40

December 08: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Total Blackout
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lukin2006 𝑙𝑢𝑘𝑖𝑛2006 🇨🇦 ✭ #gohabsgo (@lukin2006) reported

    @telus customer service sucks…what a joke…been trying for an hour to get a hold of someone…#telus #poorcustomerservice

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco

  • jordanhgreen Jordan H. Green (@jordanhgreen) reported

    TELUS is back online — at least my #iPhone12 is connected again to the #cell network in Toronto. I read comments about the #outage @TELUSsupport and was amazed people were threatening to leave TELUS after just five-minutes of “No Service.” Remember when NO ONE had a cell?

  • mattyc87 Matt (@mattyc87) reported

    @ketonesnmore @TELUSsupport Cool, I’m not with other companies. I’m with Telus and I’d like the service I’m paying for. 🤡

  • thisisdani22 Dani ~다니 (@thisisdani22) reported

    Wasn’t ignoring anyone’s calls today. TELUS outage…again…

  • jimshepherd613 Jim Shepherd (@jimshepherd613) reported

    Why do we spend money with companies that absolutely hate us as demonstrated by their lack of customer service? #telus #dismalCustomerService #CRTCdoYourJob

  • remirol1956 Andrew Lorimer (@remirol1956) reported

    @CTVToronto #TellUsWhy, No reason has been given for the widespread outage. @TELUS . Why ?

  • seanwhittle_ Sean Whittle (@seanwhittle_) reported

    @TELUS, sorry, but your network blows. Today, your network went down at work at the worst possible time.

  • Canuck905v2 Canuck905v2 (@Canuck905v2) reported

    @INSANITYinBLOOD @TELUSsupport If you depend on internet for your business, might a suggest getting a 2nd SIM card with another provider for redundancy? Even a basic plan would work since it’s only needed a few days/year. If Telus goes down, swap sim, you’re in business.

  • CUNTFUC1US KITANA (@CUNTFUC1US) reported

    Not Telus and Koodo service dropping lol