Telus

Telus Outage Report in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 02/17/2026 11:05

February 17: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robgwebster1 Robgwebster1 (@robgwebster1) reported

    Observation:: I drive within 250 meters if a new 5G tower and my phone ( bought new dec 2022 ) shows 5G , And yet I show 1 bar of service with my Telus carrier, if 5G is the future. What gives.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Now I question if the Internet Society is just a lip-flapper for Telus and incumbents as well for an outcome, just like CNOC. #CRTC Trust has been broken and there is no going back. CNOC did damage.

  • hungry4sharks sharks🇺🇦 (@hungry4sharks) reported

    Wtf #telus you made me miss the last half hour of the #allstarcomp ! Ridiculous!!! #NHLAllStar

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

  • Pcuser44 James Latimer (@Pcuser44) reported

    @sccanehdian @TheYetiKnowswhy VPN would prevent telus shaw etc from knowing what your traffic is Worst case scenario there are plenty of dial up servers they have no power over globally Also Elon Musks Starlink is also another alternative

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak Way I see it, TSI (maybe with help of Open Media) needs to drive who owns distributel, Vmedia, Acanac etc. As it is people don't know Koodo is Telus. Makes a good marketing campaign for TSI, IMO.

  • apihtawikosisan âpihtawikosisân (@apihtawikosisan) reported

    Also now that Telus has taken them over their already abysmal customer service has gotten a thousand times worse.

  • kidsbookartist Christine Tripp (@kidsbookartist) reported

    @espnsyed @Rogers Down in ottawa, looks like another cross Canada outage. I thought mine this morning was weather related but guess not. Thankfully my phone is with Telus.

  • indi_jenn_ous Jenn Jenn (@indi_jenn_ous) reported

    Customers beware @Telus has a 'software glitch' that automatically charges easy roam. They only reimburse their error for 3 months. Idiot me being critically ill for months trusted they were billing correctly or would correct THEIR errors. Nope.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Makes me wonder if Distributel, Altima, Start, CNOC etc gave money to OpenMedia to **** something? #CRTC In other words, OpenMedia flapping lips for Telus too. Even if they said no, I wouldn't believe it trust is now broken, major deception being played by Telus, CNOC & Indi's.