Telus Outage Report in Grande Prairie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Grande Prairie come from postal codes T8X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Todd Smith-Salter
(@ToddSmithSalter) reported
from
Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
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Sean Trostem
(@PrairieRanger) reported
from
Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
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Sean Trostem
(@PrairieRanger) reported
from
Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
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TP Pura
(@thomaspaulpura) reported
from
Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
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Rew Jones
(@CheckeredOwl) reported
from
Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Thursaiz
(@thursaiz) reported
Hey @cogecohelps, is there some kind of service problem in the Kingston area? I'm averaging 74-76mbps down and 0.07mbps up since 7:00pm. I'm paying for 1000mbps, and right now I'm getting faster speeds while using my Telus phone as a hotspot...
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🍁🍂🎃🍂🍁
(@OhAnnabelLee) reported
Up notices saying Telus will start calling us all next week to discuss signing up for their services. Pretty sure this is overstepping some boundaries, I’ve never given any permission for my phone number to be given out...
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Cc Vator
(@CcVator) reported
@JohnLe412 I m good with Telus today - but I have been having terrible reception lately sitting at the same desk as I have for years
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Naseer choudhary
(@NaseerC) reported
@TELUSBusiness Moved my Bussiness Mobility from other co to Telus and with in 6 months moved back since here no one give S... about customers But one thing they will penalize you for your mistake as per there Definition but never take care of you
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Ben Johnson
(@xopianoi) reported
@VMCcare Dear tech support: in Riondel BC, we assumed that Virgin’s LTE coverage would be identical to Telus’, ie: connecting to the same AP infrastructure. However, since switching to Virgin we noticed reduced LTE connectivity in Riondel. Is Virgin not using Telus APs here?
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Singing Realtor Canada
(@realtorcansing) reported
@TELUS Upping my bill with no explanation during a pandemic? Pardon?! Even Rogers with no service looks better! #nocustomerservice
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Adam Vande
(@Adam_Vandenberg) reported
@Shawhelp explain why telus doesn’t have these ******* problems?
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|---Ę|H---|
(@ehoustonos) reported
@TELUS Hey #Telus, had the displeasure of dealing with you less than sub part customer service regarding my dissatisfaction and lack of solution to remedy a issue I had with my mobile service. I paid for a service that was not provided to me as stated in my contract.
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Paul Waddell
(@PaulWaddell2) reported
So very frustrating with Telus. I am getting frequent emails to migrate our email address by May 2 or we lose our email address. I have tried every way to talk to someone to get help and the links don’t work either. Telus. Your a phone company.
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Dave Wardle
(@BCCardiacKid) reported
@MarciaOnTheGo I had a work acquaintance who used a service provided by Telus to help keep tabs on a special needs relation who would often leave their group home without warning. But that required they take their cell with them.