Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 01/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jiangli11295332 William (@jiangli11295332) reported

    IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica,,,

  • RyanMacMuff Ryan Macpherson (@RyanMacMuff) reported

    @TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.

  • starchoice Steve P (@starchoice) reported

    @TELUSsupport Is there any support left in Canada? How do I speak to someone in Loyalty in Canada? Do I really need to change providers to pay a reasonable price for home services? #Telus

  • sean_valerie Valerie (@sean_valerie) reported

    So we have a remote internet service from @TELUS .This weekend it wasn’t working so we called for service and it is working now. Great service except we found out our hub is a Huawei. They supplied the equip, we just pay for the service. 1/2

  • shadzy99 Darren Shadzy (@shadzy99) reported

    @peternowak @TELUS @Videotron Will we only get service in French?

  • sean_valerie Valerie (@sean_valerie) reported

    2/2. So now @Telus wants us to pay $480 to replace the free equip they provided us 😳. Oh, and continue to pay for the service. Trying to wrap my head around how their bad judgement call becomes my issue. #shoppingfornewinternet

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    @TELUSsupport Yes. Years actually. I’ve been yelling at you guys (unfortunately you & your social media team who have nothing really to do with it get the worst) but since Feb 2021 I’ve been complaining to you guys just on Twitter. I’m going to be a former 20 year Telus customer real soon

  • blairbeckwith Blair Beckwith 🇺🇦 (@blairbeckwith) reported

    @hunkybill @Bell Problem is … where ya gonna take your business? I’ve had same problem on rogers and Telus :(

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @PCPressOffice @fordnation Run big count fibres right beside these tracks and roads, connect everyone, don't count on Bell or Rogers or Telus or Shaw (especially the losers at Shaw, I work for Freedom mobile, they were going to shut us down) there is no $ in it for them.

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @TELUS @TELUSsupport I will be cancelling my service its completely unreliable and I am paying a **** load of money every month to have an unreliable service. @CRTCeng this has been ongoing for several years with very little resolution