Telus outages and service status in Grande Prairie, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Grande Prairie, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Grande Prairie come from postal codes T8V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
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Internet | 14 days ago |
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Grande Prairie
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Phone | 20 days ago |
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Grande Prairie
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Phone | 20 days ago |
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Grande Prairie
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Phone | 1 month ago |
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Grande Prairie
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Phone | 1 month ago |
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Grande Prairie
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Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
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Rew Jones (@CheckeredOwl) reported from Grande Prairie, AlbertaSeriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
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Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, AlbertaIt appears @TELUS cellular service is down in #gpab.
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
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Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, AlbertaF U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Miller (@RachelMiller84) reported@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet
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MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported@jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???
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Indiana Jones (@nuocmami28) reported@TELUS why doesn’t your service actually work and why is it that when I have a problem I am talking to someone from a different country who doesn’t seem to know what’s going on 99% of the time?
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Pat (@PatSpankem) reported@AnderBeef @TELUS Same issue north of Fort McMurray.
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Episode 9 (@parodycab) reported@P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.
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James (@James099878) reported@globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.
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Emmanuel Richie (@emmanuel_r90) reported@Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Jan Molina (@janibanani23) reported@jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reportedI can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.