Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/24/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie TV
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSpockets Peter Lichota (@DrSpockets) reported

    @DougAlder Does your internet from Telus include the TV Service as a bundle or can you just drop it?… My internet is from an independent Canadian provider. It runs in over a coax cable. I pay $81.00 tax in per month and I still get 99/100 down choosing my server. Plus $12.08 for IPTV…

  • Teepeezy3 T.P. (@Teepeezy3) reported

    I signed up for #Telus internet because I wanted fast, reliable internet service. If I would have known they would call me multiple times per month to try and sell me other services I would have paid extra and signed up with #Shaw instead. STOP CALLING ME, TELUS!

  • nosleeptillzzz cops are still a public health crisis (@nosleeptillzzz) reported

    @Tori_DLCR Although you'd be going through Telus's network (yuck), Public Mobile has decently priced plans. The only sticking point for most people in my experience is needing to provide your own device

  • thedjmurphy D.JAMES Murphy (@thedjmurphy) reported

    My neighbor has lost her lifeline to family & contacts, she is 84 years old&not a native english speaking retired woman who is hard of hearing. TELUS asked to connect with fiber & was complying except TELUS chose to disconnect her telephone BEFORE CONFIRMING THEIR SUCCESS, HELP

  • BCounterview Here for a better BC. (@BCounterview) reported

    @arthister and clearly the health system is on the brink here in BC - and the Health Ministry is being obtuse about numbers needing surgery etc. We are in deep trouble and all @BCNDPCaucus is doing is pushing people to Telus Health.

  • HeatherBadenoch Heather Badenoch (@HeatherBadenoch) reported

    @mikemcintyrewpg Any chance your provider is Telus or Koodo? Their free Call Control service blocks robocalls. I haven't had one in more than a year. Not much would make me loyal to a provider. But this free service is awesome.

  • nutriboyandy Andy (@nutriboyandy) reported

    @TELUSsupport @TELUS Stop jerking around your clients and actually hire people who support us rather than transfer us from rep to rep. #badcompany

  • DougAlder Doug Alder, 🇨🇦💉💉💉 (@DougAlder) reported

    @DrSpockets Wow - I pay Telus $236/mo for 150Mbps up/down fiber internet and my OptikTV with a lot of packages.

  • asmallteapot ellen teapot 🇨🇦🏳️‍⚧️ (@asmallteapot) reported

    @Cadeyrnn Historically, all three are provided by the same company. That’s already changing, e.g. the Bell and Telus cellular network “alliance”. Other countries have so-called “local loop unbundling” – every service provider (layer 2) gets access to every physical network (layer 1).

  • trucker_lovin al burton 🇨🇦 (@trucker_lovin) reported

    @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week