Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 02/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shreyasvs Shreyas VS (@shreyasvs) reported

    @TELUSsupport hey Telus support, I had phoned in for suspension of my home services on 27th Feb, I still haven’t received any confirmation regarding that. Unable to contact live agent through chat. Please update.@TELUS

  • CentralHealthNL Central Health (@CentralHealthNL) reported

    We understand there are currently issues with some cell phone service in the province. We understand that people trying to call our facilities using cell phones on the Telus or Koodo network are having difficulties with calls getting dropped.

  • Janet_Cole_ Janet (@Janet_Cole_) reported

    @Melkorka12 @TELUSsupport I had to take over my late fathers’s account temporarily until his house sold. I had nothing but problems. The reps were wonderful, the products fine, but their processes and ‘accounting’ are crap. I will never be a Telus customer.

  • RunGhirl Susan Q 🌻 (@RunGhirl) reported

    @ClairesOwner I love long distance convos with random call center support. Yesterday I chatted with “Rob” from metro Manilla, Philippines. Found out so much about the country while we waited for Telus to correct an account error.

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Anyone else having issue watching @onesoccer on @TELUS ??

  • Darryl_TTD Half-Assed Runner Darryl (@Darryl_TTD) reported

    @TELUSsupport Our tower is overloaded meaning our telus hub has terrible internet now. We were told the tower should be upgrade by the end of February but it clearly hasn't. Glory Hills in Alberta. Are you able to give me an update?

  • annallea_ Anna Robinson (@annallea_) reported

    We can’t live in remote communities and utilize the Bring It Back program with Telus. They’ll tell you that you need to be patient with Canada Post delays and then turn around and ding you bc of it, give you no real help and then won’t send the phone back. @TELUSsupport

  • Albertabuck13 Albertabuck (@Albertabuck13) reported

    @Haywire_45 I'm no fan of Telus for internet or cell in this area either but simply no choice. Fought for years over pathetic service on air cards and cell phones, but for some reason that smart hubs rocks, something is different how it gets so much better signal, like they are prioritized.

  • matthelm Matt Helm (@matthelm) reported

    @ow That’s great to hear, Reddit had me thinking it wouldn’t work. Telus support wasn’t helpful at all.

  • Zorak_Moltar Lol (@Zorak_Moltar) reported

    So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.