Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 01/22/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lonnykennett Lonny Kennett 🍁 (@lonnykennett) reported

    Anybody having trouble with text messages today? I just received 3 texts that were sent at 9:30 am this morning! #telus #texts #municipalelection2021

  • albertarulez Matt (@albertarulez) reported

    @Huphoi1 @Shawhelp Best there is. I have NEVER had a problem with Shaw help. Unlike the USELESS Telus goofs

  • LuvKimber Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • SinglaGau Gaurav Singla (@SinglaGau) reported

    @TELUSsupport Switched from Bell to Telus because of wrong billing issues with Bell. My first bill for mobility and home security, both at Telus are even a bigger disaster !! Call me @ 647-617-9339

  • GabrielLaflamme Gabriel Laflamme (@GabrielLaflamme) reported

    @TELUSsupport I have been a proud customer of Telus since 8 years now, but today’s call with a representative has disappointed me so much. I’m seriously thinking about changing to another company.

  • coombsy444 Brayden Coombs (@coombsy444) reported

    @TELUS how it is legal for you guys to slow down the data so much that a phone is inoperable on an unlimited data plan? This is insane to me

  • AnonAcc26762223 AnonAccount (@AnonAcc26762223) reported

    @SashaWylde If you have Telus, they have a service you can opt into that requires any number not on a list you provide to give a code when they call. If they don't enter the code then the call is disconnected.

  • QuirkyGirl69 QuirkyGirl (@QuirkyGirl69) reported

    @Krom27 @BigNasty6oh4 Everyone I’ve talked to on these smaller carriers (which are under the umbrella of Telus, Shaw, Rogers or Bell) are not that great. Spotty service etc.

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    That way they have knowledge in knowing they are making the right choice but nope I left with zero information because he refused to help without a credit check first. Seriously? My parents were also considering switching because we are tired of Telus.

  • HarnarinderSin3 Harnarinder Singh (@HarnarinderSin3) reported

    @TELUS Very frustrated for not getting the home internet. Very poor service, thought I was getting associated with a world class company. Been waiting for 9 weeks and still no progress. SHAME!!!