Telus outages and service status in Grande Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 23, 8:06 PM EDT.

Internet (71%)
Phone (29%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Grande Prairie	Baseline
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0
May 24, 4:20 AM EDT	0	0	0
May 24, 4:40 AM EDT	0	0	0
May 24, 5:00 AM EDT	0	0	0
May 24, 5:20 AM EDT	0	0	0
May 24, 5:40 AM EDT	0	0	0
May 24, 6:00 AM EDT	0	0	0
May 24, 6:20 AM EDT	0	0	0
May 24, 6:40 AM EDT	0	0	0
May 24, 7:00 AM EDT	0	0	0
May 24, 7:20 AM EDT	0	0	0
May 24, 7:40 AM EDT	0	0	0
May 24, 8:00 AM EDT	0	0	0
May 24, 8:20 AM EDT	0	0	0
May 24, 8:40 AM EDT	0	0	0
May 24, 9:00 AM EDT	0	0	0
May 24, 9:20 AM EDT	0	0	0
May 24, 9:40 AM EDT	0	0	0
May 24, 10:00 AM EDT	0	0	0
May 24, 10:20 AM EDT	0	0	0
May 24, 10:40 AM EDT	0	0	0
May 24, 11:00 AM EDT	0	0	0
May 24, 11:20 AM EDT	0	0	0

May 24: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

City	Problem Type	Report Time
Grande Prairie	Phone	15 hours ago
Grande Prairie	Internet	2 days ago
Grande Prairie	Internet	3 days ago
Grande Prairie	Phone	5 days ago
Grande Prairie	Internet	8 days ago
Grande Prairie	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

TP Pura (@thomaspaulpura) reported 11 minutes ago from Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
Sean Trostem (@PrairieRanger) reported 13 minutes ago from Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
Sean Trostem (@PrairieRanger) reported 24 minutes ago from Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
Rew Jones (@CheckeredOwl) reported 46 minutes ago from Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
Todd Smith-Salter (@ToddSmithSalter) reported 58 minutes ago from Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Queen 🪶 (@TheCreeWoman) reported 60 minutes ago from Grande Prairie, Alberta
F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

Telus Issues Reports

Latest outage, problems and issue reports in social media:

alice (@hcsrih) reported 1 minute ago
Canadians be like, "were you affected by the Telus outage this morning?"
Carnivorous Vegan (@ZoeyFeldman) reported 8 minutes ago
@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
xOxStayCxOx (@xOxStaycxOx) reported 9 minutes ago
Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!
Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported 10 minutes ago
@MelissaLMRogers @jacksalome2 @TELUSsupport You're number one problem is that you're with Telus
narcissist_survivor® (@NSurvivor) reported 13 minutes ago
@jodyvance @TELUS Telus sucks.
TannisBell🦋 (@TannisBell1) reported 13 minutes ago
@TheJen73 @ABDanielleSmith @kevinolearytv This is a hostile invasion. People do not want this **** in 🇨🇦. Telus is developing two massive AI data centres in Vancouver, spanning a combined footprint of roughly 477,000 square feet and utilizing over 126 megawatts of power.
Boo Meester (@BooMeester) reported 14 minutes ago
@NFB_Katja @jodyvance @TELUS I haven’t had problems with the actual technicians, just Telus itself!
Dustin De Yaegher (@duder_1987) reported 16 minutes ago
@BantrySeedFarms @TELUS No better in Manitoba. Absolutely **** for the money we pay.
Tobestpraiz (@tobestpraiz2) reported 17 minutes ago
Guy's I'm having issues onboarding with some of this AI website below,I have someone who promised to create an account rn on outlier mercor Handshake AI Telus Oneforma I need a help right now
Bob Price (@kammornanchor) reported 17 minutes ago
@jodyvance @TELUS Same issue here. I've complained about slow speed...a crew came (contractors)...I got a huge bill...even though they said there would be no charge...and still the problem persists. Searching for a new provider as well. @TELUSsupport