Telus Outage Report in Grande Prairie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Grande Prairie come from postal codes T8X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Internet | |
| Grande Prairie |
Total Blackout | |
| Grande Prairie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Rew Jones
(@CheckeredOwl) reported
from
Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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Todd Smith-Salter
(@ToddSmithSalter) reported
from
Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jadiac
(@Jadiac1) reported
@TELUS disappointed you are now going to charge me a fee to pay my monthly bill. Not a great way to treat a long time customer. Where’s the rewards for being a good customer? I’m gonna rethink my future with #telus #poorcustomerservice
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Sydney Ball
(@sydneyyball_) reported
@TELUS you’re greedy mother fudgers. Loyal customer for years, now getting charged an extra 1.5%. You will be losing my business. This is outrageous considering your massive profits this past year.
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Nathen dougdern
(@NathenDougdeen) reported
@TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh
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Terra 😷
(@VanIsleVeggie) reported
@MobileSyrup Called #telus to inquire about cancelling my service. The agent was unaware of the new policy and flabbergast. In a strange turn of events, the call ended with me apologizing to her for the headaches of customer calls ahead. In her words, “you can leave Telus but I need my job.”
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Revvy
(@KevREvoy) reported
@CanmoreRobb @TELUSsupport @CRTCeng Just moved to France from Canada. Telus was $130/ month for 5GB unlimited calling. Service in France is 19 Euros per month for 140GB and unlimited calling. How can that be anything but collusion among the Canadian telcos?
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TELUS Support
(@TELUSsupport) reported
@erimegsmom Hey Kathleen, to avoid roaming notifications, you can set up the Network Mode to Manual - TELUS, from the settings of the phone and keep the data roaming off.
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Neal Jennings ☮️
(@nealjennings) reported
@_marty_k @TELUS It's... shockingly bad form. Telus is usually better than this.
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maria makiling
(@bcmariamakiling) reported
@ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.
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Albert Brown
(@AlbertBrownJr) reported
I really wish @TELUS would get their act together and actually provide usable service in my neighbourhood. Instead I’m stuck with @Shawhelp who appear to be incompetent.
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Brian Del Raye
(@RayeBrian) reported
@TELUSsupport 6:30 on a Friday night and there is no customer service to fix a Telus problem??? Chat not available and your 310-1212 number says it’s out of service? Sounds about right.