Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/12/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Total Blackout
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • guist_pat Pat Guist she/her 🇨🇦 (@guist_pat) reported

    Kudos to Mark @TELUSsupport for internet problems. Best customer service experience I’ve had with Telus 🫶

  • 17_danyell ♫ ❤️☺SK_Love 💙🇨🇦 (@17_danyell) reported

    Anyone having issues with Bell/Virginia or telus cell service. "Emergency Calls Only" its says. #bellmobile #virginmobile

  • PB69096513 PB (@PB69096513) reported

    @TELUSsupport @TELUS I was@told by your loyalty department that I won’t be charged for a tech visit but they still end up charging me $150 and no one answers the call. Ridiculous service. It was a faulty modem and I am paying

  • ForMyBro37 Bring On Summer! (@ForMyBro37) reported

    @TELUS Telus has the worst customer service. Completely outsourced out of the country and they pass you around for a simple bull issue

  • thesteephill Brent Faulkner (@thesteephill) reported

    @TELUSsupport It’s 17:25 in BC, and I am trying to talk to a rep by calling *611, but being told it’s closed? Telus support website says open until 19:00…

  • outdoorvoice1 outdoorvoice 👩‍💻 (@outdoorvoice1) reported

    For Kevin to call 📞 yah - It’s now past 13 hours. Being told I can’t have service until late October doesn’t work!!! #telus is the worst!

  • TELUS TELUS (@TELUS) reported

    TELUS customers can also donate their TELUS Rewards points to TELUS @FriendlyFuture Foundation to support the Canadian Red Cross Pakistan Floods Appeal.

  • KatuniaOB Katie O’Byrne (@KatuniaOB) reported

    Who’s the worst company to deal with and why is it @TELUS 🙄

  • _LaineyBoggs_ Lainey Boggs (@_LaineyBoggs_) reported

    @jeterfan28 @TELUS @TELUSsupport I have an android and I use the block spam option on my phone. I rarely get calls now. I have been with Telus for over 20 years. Sorry you're having such problems.

  • rotorhead1234 Benjamin Giesbrecht (@rotorhead1234) reported

    @FP_Champagne Your useless department has no intention of helping the consumer. We pay the highest cellular and data rates in the world for the lousiest service in the world. Drive from Prince George to YVR sometime. @TELUS network with high profits and lousy service. #cdnpoli