Telus outages and service status in Grande Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 23, 8:06 PM EDT.

Internet (71%)
Phone (29%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Grande Prairie	Baseline
May 22, 11:00 PM EDT	0	0	0
May 22, 11:20 PM EDT	0	0	0
May 22, 11:40 PM EDT	0	0	0
May 23, 12:00 AM EDT	0	0	0
May 23, 12:20 AM EDT	0	0	0
May 23, 12:40 AM EDT	0	0	0
May 23, 1:00 AM EDT	0	0	0
May 23, 1:20 AM EDT	0	0	0
May 23, 1:40 AM EDT	0	0	0
May 23, 2:00 AM EDT	0	0	0
May 23, 2:20 AM EDT	0	0	0
May 23, 2:40 AM EDT	0	0	0
May 23, 3:00 AM EDT	0	0	0
May 23, 3:20 AM EDT	0	0	0
May 23, 3:40 AM EDT	0	0	0
May 23, 4:00 AM EDT	0	0	0
May 23, 4:20 AM EDT	0	0	0
May 23, 4:40 AM EDT	0	0	0
May 23, 5:00 AM EDT	0	0	0
May 23, 5:20 AM EDT	0	0	0
May 23, 5:40 AM EDT	0	0	0
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0

May 24: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

City	Problem Type	Report Time
Grande Prairie	Phone	3 hours ago
Grande Prairie	Internet	2 days ago
Grande Prairie	Internet	2 days ago
Grande Prairie	Phone	4 days ago
Grande Prairie	Internet	8 days ago
Grande Prairie	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

Queen 🪶 (@TheCreeWoman) reported 35 minutes ago from Grande Prairie, Alberta
F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
Sean Trostem (@PrairieRanger) reported 43 minutes ago from Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
Sean Trostem (@PrairieRanger) reported 50 minutes ago from Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
Todd Smith-Salter (@ToddSmithSalter) reported 55 minutes ago from Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Rew Jones (@CheckeredOwl) reported 56 minutes ago from Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
TP Pura (@thomaspaulpura) reported 59 minutes ago from Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Bob Price (@kammornanchor) reported 2 minutes ago
@jodyvance @TELUS Same issue here. I've complained about slow speed...a crew came (contractors)...I got a huge bill...even though they said there would be no charge...and still the problem persists. Searching for a new provider as well. @TELUSsupport
Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 3 minutes ago
@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
susan bancroft,陳素琴 (@susanbancroft12) reported 3 minutes ago
@jodyvance @TELUS All the "service " providers are the same
Debra Mcpherson🍎 (@DebraMcphe31401) reported 8 minutes ago
@MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!
🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported 11 minutes ago
@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
Colin Regan 🚀 (@engalicorn) reported 12 minutes ago
Huge Fail #Telus @TELUS @TELUSsupport International Easy Pass doesn't work in the United States. If my wife flew to Peru or Afghanistan she would be covered. She flys to Seattle and incurs $100 dollars in overages minutes after stepping off the plane.
W.C. (@Joe33932) reported 15 minutes ago
@TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?
Real Insights (@Real_Insights_) reported 16 minutes ago
@MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.
Benjamin Durden (@Krugg_of_Crom) reported 18 minutes ago
I’ve had cellphone service with Telus for 24 years. I’m tired of paying $75 / month. Who’s my best option ? I live in Alberta
🆒 Chris Parry (@ChrisParry) reported 18 minutes ago
@jojojojojobz @jodyvance @TELUS Why go from bad to bad?