Telus

Telus Outage Report in Grande Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 02/01/2026 11:25

February 01: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Darthkazz Richard Kazmerik (@Darthkazz) reported

    My @TELUS phones at Crossiron Mills in Rockyview AB seem to be down? Any update?

  • HrjSC13 Hrj (@HrjSC13) reported

    @edmontonjournal I have Telus stone-age internet 50 mbps speed when I asked I don’t want that slow internet Telus told me I have to pay $2000 for cancel the contract, and as always contract is a documented robbery.

  • 5351135z Eric Stratton, Rush Chairman, Damn glad 2 meet you (@5351135z) reported

    @magzvee9 @TELUS @TELUSsupport It means the only call you can make is a 911 type call. Likely network issues or possibly the handset??

  • AmadorasEmbrace Erin de Blois (@AmadorasEmbrace) reported

    @TELUS - internet has been down repeatedly over the last week and is down again today (for the second time this morning!), disrupting a lot of work days yet again. Any idea when you can fix this issue?!?

  • ElhannaTV Elle (@ElhannaTV) reported

    @TELUSsupport Hey @TELUS we've gone down 3 times in the past 3 hours and can't get through to customer support because all your lines are full. This isn't good enough.

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    Did the brothers select the location at random and or discover the lack of cell service and use it to their advantage? Cell customers and residents have complained for months since Telus took down a tower in the area, and Bell uses Telus network so many without cell service.

  • vkalyan vishaw kalyan joshi (@vkalyan) reported

    @TELUSsupport @TELUS can you help me to restore my home internet connection because your Team wants me to wait two days to get it fixed??

  • therealjugni jugni (@therealjugni) reported

    @Finnegan661 @TELUS This is my 4th call about the same issue and I’ve been on the line over 1:15 mins. It’s intentional. Bad customer service pays.

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Is anyone else having trouble with their @telus service today?

  • therealjugni jugni (@therealjugni) reported

    In the end the rep said to be honest, it looks like they took away a service because the phone fee was too little. Basically these companies are doing what they want and robbing is blind. #telus