Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 01/31/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mimz_Slacker Lyndsay Slack 🍁🍻🇨🇦 (@Mimz_Slacker) reported

    @TELUS is there an outage out near Christina Lake, BC? Do you have an outage map?

  • MFoulem Mario J.F (@MFoulem) reported

    @TELUSsupport I’ve upgraded my Telus from PLAN 50 to PLAN 75 and since there’s no way in hell I’m going to wait on hold for 1 damn hour on the phone, my TV service and internet has been screwing up every 30 seconds for the past hour and it’s pissing me off!!!!

  • SorensonBilly VikingCanuck ©. 🇨🇦 🥅 🎱️ (@SorensonBilly) reported

    @DarrenMachalek @TELUSsupport I've been a Telus customer for years and this is the first disruption in service I can recall. Normally very reliable service.

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    @TELUSsupport Switched from Rogers because of their network wide failure. Starting to feel like that was a bad decision. No phone service right now with Telus.

  • KimandaJ Kimanda Jarzebiak (@KimandaJ) reported

    Hey @TELUS - why am I getting a message saying you aren't providing voice services on your cellular network? Probably one of the top things I do with my phone is use it to talk... call me old-fashioned, I guess?

  • NorthwestVoip NorthwestVoip (@NorthwestVoip) reported

    FYI: Telus is currently experiencing a wide spread outage with it's mobility voice and data products in western Canada. Calls to Telus mobility customers may be disrupted at this time.

  • lovejillraymond Jill Raymond (@lovejillraymond) reported

    Why is it that I usually want to be away from my phone, but when I actually need it to work there is a province-wide outage? #telus #bc #outage

  • set921 🇨🇦 Watching Blue Jays. (@set921) reported

    @TELUSsupport Good thing everyone is jumping on here to confirm they have no data after Telus confirms they're aware of the issue. /s

  • professor_evy Dr. Evelyn Encalada Grez (@professor_evy) reported

    Very disappointed by @TELUS @TELUSsupport My phone got cut off in the middle of a call and then I received a message saying "No mobile data service, temporarily turned off by your operator."

  • Blondieooxx Sheena (@Blondieooxx) reported

    Always say I don't want a cell phone anymore for peace but as soon as Telus is down I panic