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Telus Outage Report in Grande Prairie, Alberta

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Phone 2 days ago
Grande Prairie Phone 2 days ago
Grande Prairie Phone 13 days ago
Grande Prairie Phone 22 days ago
Grande Prairie Internet 2 months ago
Grande Prairie Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • TheCreeWoman
    Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • thomaspaulpura
    TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kawartha411
    Kawartha 411 (@Kawartha411) reported

    So I cannot get the credit for the one I am trading. Total SCAM not to mention security risk!! I have been a Telus customer for 13 years!

  • moodyangela
    Synthetic Animals (@moodyangela) reported

    My internet constantly cuts out again I have to use phone data because Telus sucks so much Even my family have the same issues with Telus, different houses in different cities And we have the fastest internet My landlords have a desktop they rarely use, and Telus cable TV

  • cash_machin2
    G™ 🏝️💔 (@cash_machin2) reported

    @BNNBloomberg I hope every Telus customer decides pay by cash. Then let's see them cry over that

  • CrankyBastid
    Coby (@CrankyBastid) reported

    No surprise to anyone but: Telus sucks. Like reeeeeaaally sucks.

  • Kawartha411
    Kawartha 411 (@Kawartha411) reported

    Got an email from @TELUS weeks ago saying I had to get a new phone or buy mine out. I decided to get a new phone and was supposed to get credit for returning the old one. Turns out my last phone I traded TWO YEARS AGO was never shut off & is still logged in somewhere in my name

  • inkedgoddess32
    Salem_sinner (@inkedgoddess32) reported

    how much do I hate Telus Internet well let me tell you it is the bane of my ******* existence!!! Not only were they supposed to switch me over to optic fibre so that my ******* Internet actually works. But the technician never showed up….

  • ChloeLum
    compulsive observer🤡 (@ChloeLum) reported

    @TELUS has the worst, sketchiest customer service ever. Ordered a new phone 9 days ago, paid for it, got the receipt. After no sight of the phone, I called customer service, waited over an hour to be told my order has been canceled due to a glitch. Ok, weird.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • iservice
    Ian Service (@iservice) reported

    @Riley_Hoyt @wingkarli @its_brittny Had to leave Telus for Bell's decision to drop their HSPA spectrum to provide residential service there. 20% of my commute was unusable. Switched to Rogers and I can actually use my phone again.

  • seanchili
    Sean Chilton (@seanchili) reported

    @TELUS @TELUSsupport credit card fees are a part of doing business. Charging your customers’ these fees (then taxing those fees) is poor business. I see you losing a lot of customers