Telus outages and service status in Grande Prairie, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Grande Prairie, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 16, 10:22 PM EDT.
- Internet (100%)
The latest reports from users having issues in Grande Prairie come from postal codes T8X .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
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Internet | 2 days ago |
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Grande Prairie
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Internet | 7 days ago |
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Grande Prairie
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Internet | 8 days ago |
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Grande Prairie
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Internet | 11 days ago |
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Grande Prairie
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Internet | 22 days ago |
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Grande Prairie
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Internet | 1 month ago |
Community Discussion
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Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, AlbertaIt appears @TELUS cellular service is down in #gpab.
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
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TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
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Rew Jones (@CheckeredOwl) reported from Grande Prairie, AlbertaSeriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, AlbertaF U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support (@TELUSsupport) reported@Ayan604 That is completely unacceptable, and I am sorry you had that experience Andy. This sounds like a spammer or scammer spoofing our caller ID to pretend to be TELUS. Our team would never speak to anyone like that. To block fake calls like this for good, check out our TELUS Call Control feature.
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kidgreen42 (@kidgreen42) reported@Ayan604 @TELUS @TELUSsupport You’re an idiot if you think that was actually telus
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@WeNeedAHero (@WheresOurHeroes) reportedDEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...
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VK (@vinpkey) reported@TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)
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Chris P Bacon (@pozpiggy86) reportedHey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!
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Joy-S Occasion (@JoySYEG) reported@JustMeJamie64 Telus is the same. And not always do you get impeccable English. The last time it was India & the background noise was so loud I couldn’t make out what the fellow was saying. Horrible.
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Tierneymisu (@the_ref14) reported@huddy306 @PirasanRotiHead And it's the flanker brands of the big 3...like I'm on public mobile. $35/100gb Canada/us/Mexico...it's the Telus network. Like shopping at no frills Instead of loblaws
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Dave G (@deive) reported@icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho
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Marv Brown (@grizbro) reported@cashmobstalbert @TELUSBusiness Honestly. Telus sucks, when you talk to help desk they are in far away lands. Get cheap rates for the servive and so more profit for Telus. Service level???! Who cares.
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B Dub (@TheBigBDub) reported@Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨