Telus outages and service status in Grande Prairie, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 16, 11:01 PM EDT.
- Internet (88%)
- Phone (12%)
The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
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Internet | 6 hours ago |
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Grande Prairie
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Internet | 1 day ago |
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Grande Prairie
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Internet | 4 days ago |
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Grande Prairie
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Internet | 5 days ago |
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Grande Prairie
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Internet | 5 days ago |
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Grande Prairie
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Internet | 6 days ago |
Community Discussion
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Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
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Rew Jones (@CheckeredOwl) reported from Grande Prairie, AlbertaSeriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, AlbertaIt appears @TELUS cellular service is down in #gpab.
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Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, AlbertaF U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
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TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen Kenny (@SamaxKT) reported@JonFraserTF @TELUS Yes, had to cancel because of non-existent customer service.
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D A M A N I🤎🦅 (@0xdamani) reportedYou know im still perplexed, puzzled and tend to wonder how people survive in economy and state of Nigeria with N150k as salary.. worst as even a family man/woman. Some even dey earn 40k/month o💔 Meanwhile, UK telus is up too.. send DMs I'm activeee!!🔥🔥
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The Entire Population of Canada (@ChefTannis) reported@TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport
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TheRooster (@HandsofScars) reported@JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.
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Sherry (@skldgb) reported@JonFraserTF @TELUS Exactly why I left them as well after being a loyal customer. Very bad customer experience.
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Salman (@salmanesmaili) reportedHey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng
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Canadawy (@Canadawy2) reported@JonFraserTF @TELUS Scam company worst customer service ever
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Alter3D Reality (@alter3d) reported@JonFraserTF @TELUS If I told you some of the utter ****-show horror stories I have about Telus in a professional capacity (for big corporate phone systems, enterprise networking, etc), you would A) never ever give them your personal business, and B) wonder how ******** they're still in business.
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Howard Macleod (@howard_macleod) reported@JonFraserTF @Nanceasaurus @TELUS I dumped Telus after 20 years of complete incompetence, went to Starlink and never looked back.
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Smile All the time (@SmileAllthetim4) reported@JonFraserTF @TELUS they are all bad - bell telus rogers anyway - the quiet best customers are ones they hose the most - customer service sucks and new customers onboard often at significantly less than the 20 year customers