Telus outages and service status in Grande Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 25, 9:28 AM EDT.

Internet (75%)
Phone (25%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8W .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Grande Prairie	Baseline
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0
May 25, 11:40 PM EDT	0	0	0
May 26, 12:00 AM EDT	0	0	0
May 26, 12:20 AM EDT	0	0	0
May 26, 12:40 AM EDT	0	0	0
May 26, 1:00 AM EDT	0	0	0
May 26, 1:20 AM EDT	0	0	0
May 26, 1:40 AM EDT	0	0	0
May 26, 2:00 AM EDT	0	0	0
May 26, 2:20 AM EDT	0	0	0
May 26, 2:40 AM EDT	0	0	0
May 26, 3:00 AM EDT	0	0	0
May 26, 3:20 AM EDT	0	0	0
May 26, 3:40 AM EDT	0	0	0
May 26, 4:00 AM EDT	0	0	0
May 26, 4:20 AM EDT	0	0	0
May 26, 4:40 AM EDT	0	0	0
May 26, 5:00 AM EDT	0	0	0
May 26, 5:20 AM EDT	0	0	0
May 26, 5:40 AM EDT	0	0	0
May 26, 6:00 AM EDT	0	0	0
May 26, 6:20 AM EDT	0	0	0
May 26, 6:40 AM EDT	0	0	0
May 26, 7:00 AM EDT	0	0	0
May 26, 7:20 AM EDT	0	0	0
May 26, 7:40 AM EDT	0	0	0
May 26, 8:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

City	Problem Type	Report Time
Grande Prairie	Internet	23 hours ago
Grande Prairie	Phone	3 days ago
Grande Prairie	Internet	4 days ago
Grande Prairie	Internet	5 days ago
Grande Prairie	Phone	7 days ago
Grande Prairie	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

Rew Jones (@CheckeredOwl) reported 12 minutes ago from Grande Prairie, Alberta
Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
Todd Smith-Salter (@ToddSmithSalter) reported 21 minutes ago from Grande Prairie, Alberta
It appears @TELUS cellular service is down in #gpab.
Sean Trostem (@PrairieRanger) reported 41 minutes ago from Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
Sean Trostem (@PrairieRanger) reported 46 minutes ago from Grande Prairie, Alberta
@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
Queen 🪶 (@TheCreeWoman) reported 47 minutes ago from Grande Prairie, Alberta
F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
TP Pura (@thomaspaulpura) reported 58 minutes ago from Grande Prairie, Alberta
@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Raven (@Sharisraven) reported 4 minutes ago
@telus send a new added phone to my account with no Sim? Wtf #TelusCEOintellectuallychallenged
Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported 4 minutes ago
@MelissaLMRogers @jacksalome2 @TELUSsupport You're number one problem is that you're with Telus
Adrian Somers (@SomersYYJ) reported 4 minutes ago
@jodyvance @TELUS having the same problem, nearly impossible to get help or support beyond plug & unplug the router. Garbage service from Telus
Canadian 🇨🇦 gal (@LaurieKane16) reported 5 minutes ago
@MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back
Nourish (@nourishnew) reported 9 minutes ago
@beanfieldcanada what's wrong with your service in Surrey. It's the 5th time there is no internet, in last few weeks. I was renting a unit which had Telus last yr and not even once it went down. I guess good services comes with a price. I went with this because of the price.
Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 10 minutes ago
@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
Gord (@GordinKelowna) reported 10 minutes ago
@jodyvance @TELUS Lots of moving parts to the problem(s). To say that Telus or Rogers sucks doesn't help. Getting a tech on site is the best bet if you can make it happen. I have Telus, and I've been annoyed occasionally, but it's been minor stuff. Good Luck!
bliss (블리스)⁷ ⟭⟬E ARE B⟬⟭CK 아리랑 ⊙⊝⊜ (@blissblar) reported 17 minutes ago
@BTSypher7 @TELUS You should be able to use wifi while in airplane mode. Airplane mode just prevents connecting to the cellular network.
RJ 🇨🇦🇮🇱 drop the puck! (@alfred_jens) reported 18 minutes ago
@sugartymefarm @MelissaLMRogers @TELUSsupport Telus…now if their damn stock would quit tanking lol
David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported 20 minutes ago
@jodyvance @TELUS Yup I have to do the reboot thing at least once per week sometimes twice. 5 yrs ago I switched from Rogers because I got sick of their ****. Now Telus is acting up. Starlink any good???