Telus outages and service status in Grande Prairie, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 31, 6:22 PM EDT.
- Internet (100%)
The latest reports from users having issues in Grande Prairie come from postal codes T8X .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grande Prairie, Alberta
The most recent Telus outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
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Internet | 21 hours ago |
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Grande Prairie
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Internet | 2 days ago |
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Grande Prairie
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Internet | 3 days ago |
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Grande Prairie
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Internet | 3 days ago |
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Grande Prairie
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Internet | 4 days ago |
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Grande Prairie
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Internet | 6 days ago |
Community Discussion
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Telus Issues Reports Near Grande Prairie, Alberta
Latest outage, problems and issue reports in Grande Prairie and nearby locations:
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Rew Jones (@CheckeredOwl) reported from Grande Prairie, AlbertaSeriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!
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Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, AlbertaIt appears @TELUS cellular service is down in #gpab.
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Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, AlbertaF U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.
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Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
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TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta@Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dennis Van Raalte (@dvanraalte) reported@TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness
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gm.itchell (@gm_itchell) reported@LindsayDunnTV Hahahaah. I had the same issue with Telus last couple months. Canada sucks in general. The tech had to come 7 times within 6 weeks.. I just moved in march.
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Ali Ma (@amalpro765) reportedWho is in charge of Telus security? You are doing a terrible job at customer service !
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K D (@_kd2357) reported@JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.
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Jack Taylor (@Carol22Jack) reported@JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...
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justistruth (@justistruth) reportedTelus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.
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Canoof (@Canooflehead) reported@HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.
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Harlow Journey (@HarlowJourney) reported@PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)
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SB (@swtyfrmthntrnt) reportedAnd Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭
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Frustrated HCW 🇨🇦 (@stormymarie13) reported@TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…