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Telus outages and service status in Grande Prairie, Alberta

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Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around Grande Prairie, including 2 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 26, 10:52 PM EDT.
  • 100% Internet (100%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Internet 6 hours ago
Grande Prairie Internet 18 hours ago
Grande Prairie Internet 5 days ago
Grande Prairie Internet 5 days ago
Grande Prairie Internet 6 days ago
Grande Prairie Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • TheCreeWoman
    Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • thomaspaulpura
    TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TockShawn
    Shawn Tock (@TockShawn) reported

    @RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.

  • MikeBre58407055
    Mike Brennan (@MikeBre58407055) reported

    @MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.

  • Blacktop_Cowboy
    Blacktop Cowboy (@Blacktop_Cowboy) reported

    @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too

  • Iamdadlife
    DadLife (@Iamdadlife) reported

    @TELUSsupport @TELUS For months I was sent promotional texts from you to switch to Fibre, yet when trying to switch in December’26 there was some issues. I finally caved & authorized the transition in July Now during the final 36 holes of the @FedExChamp I have NO 🛜 NOR CABLE! Make it make sense!

  • seyerpa
    Leo Seyerpa (@seyerpa) reported

    @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

  • hotglassofskank
    peter the butchwhore (@hotglassofskank) reported

    it’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.

  • AngieM16
    Angie (@AngieM16) reported

    @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

  • mikeinthevalley
    Mike in the Valley (@mikeinthevalley) reported

    @TELUS @TELUSsupport has to be the worst company around. Trying yo setup a new digital box for my 84 yr old mom. Get to the end and get an error, which looks like the backend is not synced with the login. OK-go to chat, put in number, says they will call in 15 mins. Yeah right

  • TakeAstanned
    TakeAstan (@TakeAstanned) reported

    @mike00617140414 @VoteCanadaCom Telus from the top down is being infiltrated by these retards.