Telus

Telus Outage Report in Grande Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/23/2025 13:20

December 23: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thursaiz Thursaiz (@thursaiz) reported

    Hey @cogecohelps, is there some kind of service problem in the Kingston area? I'm averaging 74-76mbps down and 0.07mbps up since 7:00pm. I'm paying for 1000mbps, and right now I'm getting faster speeds while using my Telus phone as a hotspot...

  • OhAnnabelLee 🍁🍂🎃🍂🍁 (@OhAnnabelLee) reported

    Up notices saying Telus will start calling us all next week to discuss signing up for their services. Pretty sure this is overstepping some boundaries, I’ve never given any permission for my phone number to be given out...

  • CcVator Cc Vator (@CcVator) reported

    @JohnLe412 I m good with Telus today - but I have been having terrible reception lately sitting at the same desk as I have for years

  • NaseerC Naseer choudhary (@NaseerC) reported

    @TELUSBusiness Moved my Bussiness Mobility from other co to Telus and with in 6 months moved back since here no one give S... about customers But one thing they will penalize you for your mistake as per there Definition but never take care of you

  • xopianoi Ben Johnson (@xopianoi) reported

    @VMCcare Dear tech support: in Riondel BC, we assumed that Virgin’s LTE coverage would be identical to Telus’, ie: connecting to the same AP infrastructure. However, since switching to Virgin we noticed reduced LTE connectivity in Riondel. Is Virgin not using Telus APs here?

  • realtorcansing Singing Realtor Canada (@realtorcansing) reported

    @TELUS Upping my bill with no explanation during a pandemic? Pardon?! Even Rogers with no service looks better! #nocustomerservice

  • Adam_Vandenberg Adam Vande (@Adam_Vandenberg) reported

    @Shawhelp explain why telus doesn’t have these ******* problems?

  • ehoustonos |---Ę|H---| (@ehoustonos) reported

    @TELUS Hey #Telus, had the displeasure of dealing with you less than sub part customer service regarding my dissatisfaction and lack of solution to remedy a issue I had with my mobile service. I paid for a service that was not provided to me as stated in my contract.

  • PaulWaddell2 Paul Waddell (@PaulWaddell2) reported

    So very frustrating with Telus. I am getting frequent emails to migrate our email address by May 2 or we lose our email address. I have tried every way to talk to someone to get help and the links don’t work either. Telus. Your a phone company.

  • BCCardiacKid Dave Wardle (@BCCardiacKid) reported

    @MarciaOnTheGo I had a work acquaintance who used a service provided by Telus to help keep tabs on a special needs relation who would often leave their group home without warning. But that required they take their cell with them.