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Telus Outage Report in Grande Prairie, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Grande Prairie come from postal codes T8V and T8X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Internet 1 hour ago
Grande Prairie Phone 6 days ago
Grande Prairie Phone 6 days ago
Grande Prairie Phone 17 days ago
Grande Prairie Phone 27 days ago
Grande Prairie Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • TheCreeWoman
    Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • thomaspaulpura
    TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • VratislaviaM
    Vratislavia Man (@VratislaviaM) reported

    @TELUS Hey @telus rogers is currently down. Do you have any deals for people considering jumping ship??

  • EllDevon
    DGE 1.0 (@EllDevon) reported

    @staceykate1973 Rogers? They had a major outage! TELUS, still working, at least for me.

  • lish009
    Alicia Aitchison (@lish009) reported

    @adolwyn I’m with Telus but the my colleague is in Rogers & has had service all morning. Others in the office have had intermittent issues.

  • mintsource
    dan (@mintsource) reported

    @DominikDiamond The Canadian telco market is one of the worst in the developed world.. Bell, Telus and Rogers are an oligopoly colluding on their plan costs keeping their costs virtually identical.. they need foreign competition but they always lobby to block it... sorry rant over :)

  • whoulooknat
    That Girl (@whoulooknat) reported

    Anyone think this cellular blackout in Canada has anything to do with the Huawei trial #rogersoutage #telus #Bell

  • saweetiebestie
    Pretty Summer Playlist is OUT (@saweetiebestie) reported

    So Rogers Bell and Telus are down and I need those for work. So I might not work today 🤩🤩

  • FrequencyDemon
    FrequencyDemon (@FrequencyDemon) reported

    A Telus rep tried to sign me up yesterday now my service is gone. Hmmmmmm 🤔🤔🤔🤔🤔

  • 4RobMac
    RobMac (@4RobMac) reported

    @TELUS you’re missing a huge viral tweet here by not posting your customer service number and saying “Having trouble with your provider? (Insert phone number) Telus about it” You can have that one for free

  • systemlayers
    Brendon (@systemlayers) reported

    Telus has the worst customer service provider of all time. Their support: can't verify there's internet at our new office shop. I call our neighbor and verify they use Telus internet. "Sorry we will get back to you in 48 hours to let you know if we can install internet there"

  • mmmprieur
    Melinda Prieur (@mmmprieur) reported

    @RogersHelps Wtf?? I can't call nobody???? I'm telus why so long??? I've been trying to call family for hours now wtf?