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Telus outages and service status in Grande Prairie, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Grande Prairie, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Sep 16, 10:45 AM EDT.
  • 95% Internet (95%)
  • 5% Phone (5%)

The latest reports from users having issues in Grande Prairie come from postal codes T8X .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie Internet 3 days ago
Grande Prairie Internet 4 days ago
Grande Prairie Internet 8 days ago
Grande Prairie Internet 8 days ago
Grande Prairie Internet 9 days ago
Grande Prairie Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • TheCreeWoman
    Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • ToddSmithSalter
    Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger
    Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • thomaspaulpura
    TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • CheckeredOwl
    Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • islandviewag
    Harry(Grain Buggy Operator Extraordinaire)Bennett (@islandviewag) reported

    @lammy9661 I’ve been with Telus for 25+ years and their service is no better Kevin. Lots of dead spots within 20 km of Brockville

  • bon_muses
    Bon (@bon_muses) reported

    @TELUS Your escalation team just informed me that despite being lied to by #Telus staff, and the #escalation team not doing their job, and then taking #unauthorized payment from my account, that was payment for being lied to! Yes. It’s true. You couldn’t make this **** up! @CRTCeng

  • reikokoyama79
    Reiko Koyama (@reikokoyama79) reported

    I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

  • topyyan
    Topyyan (@topyyan) reported

    @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

  • Trader__Joel
    Trader Joel 🇨🇦 (@Trader__Joel) reported

    @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

  • seyerpa
    Leo Seyerpa (@seyerpa) reported

    @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.

  • leisurewolf83
    L F'N W (@leisurewolf83) reported

    @BrandonWealth Switch from $hbie to utes it's a good buy with telus being down that 8-9 price tag is so good.

  • duder_1987
    Dustin De Yaegher (@duder_1987) reported

    @TELUS I’m in southwest Manitoba but I find everywhere we go your service sucks.

  • grimm_garth
    Garth Grimm (@grimm_garth) reported

    3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

  • phinx404
    Clayton (@phinx404) reported

    @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.