Telus

Telus Outage Report in Grande Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 01/29/2026 17:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport Not to mention that at least once a year the modem goes out or will not talk to my laptop. Believe it or not in my previous laptop it destroyed my network card. Now I can't use that laptop to access the internet. Gee thanks, TELUS

  • Chinook87 Calgaryvoter (@Chinook87) reported

    @AlbertaPitbull @John1MD @yesssi I would never get a Telus account.

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    After a long wait on the phone and telus customer service 2 hours and talking to a customer service provider for 32 minutes then getting hung up on followed by another 2 hours wait then they just hang up on every body is an insult to customer service. The crtc should look into it

  • willywheels902 Shao (@willywheels902) reported

    @haligonia @telus consider me a previous customer come November if you don’t match these other providers.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • ShawnBechard Shawn Bechard (@ShawnBechard) reported

    It wasn't the last time I had strange occurrences with internet service providers. I can add TechSavvy, Telus and Shaw to the list as well.

  • tylerlovekeeper Tyler Lovekeeper (@tylerlovekeeper) reported

    Hey @TELUS @TELUSsupport Was using eSim on my 12 pro and upgrade to 14 pro max and when trying to transfer everything over the sim wouldn’t go. Apparently this is a you problem and needs to be fixed. ESims shouldn’t be one time use when a normal sim can be swapped unlimited

  • biggulpshuh8 Slappy McFuckerson (@biggulpshuh8) reported

    @chatrmobile Given that my account is expiered, I cant. Anymore solitions or should I just switch to Telus today? They can help me

  • Tagline_IV 3d6 (@Tagline_IV) reported

    @TELUS If you have literally any option other than signing up for service with Telus you should take it. Pricing is so poor they literally have to force you to stay with them with punitive charges for switching to another service like it's a hostage negotiation.

  • ShannonPratt Shannon Pratt (@ShannonPratt) reported

    So @eastlink internet service is already out and I have basically no cell service at my home @telus so I guess I’ll see you all on the other side of this. #Hurricane #fiona