Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 12/22/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Phone
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Glourung86 Allen Allen (@Glourung86) reported

    @TELUS I need my Norton pin code but I can not call! I need a way to email for help! I do not have the ability to call!!! Why does your online tool not allow me to talk to a representative for the Norton pin? Your automated Relus assist does not help!

  • Senseofhistory Dale & Archie Miller (@Senseofhistory) reported

    @SilveryCurls @TELUS We had the same thing yesterday - 12 calls bet 4 & 5. They were all listed as Telus land line, New Westminster with no name attached. We never answer a call we don't recognize so I don't know what the automated voice would say. Extremely annoying 😒.

  • jasonrosewell Jay (@jasonrosewell) reported

    TELUS calls me every so often since I'm off-contract now to tell me about their "exciting promotions". I want the same features without paying more. I'm an iPhone user. Today's rep: "Okay Mr. Jason no problem [...] I can offer you this." $20/month more & an Android 😐 @TELUS

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @TheJenRollins @TELUS Telus runs the HR backend where I work. Telus sourcing. When I started, there were so many errors, and one of them caused a wage clawback for a year to repay it. Telus should have paid that. It was their mistake.

  • lmayo Mayo (@lmayo) reported

    @TELUS @ExcellenceCan Please fix your product and services. I've been a customer (mobile snd tv) for years but your services n products leave a whole lot to be desired.

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    Between 4-5pm today I had 12 calls to our land line from an unrecognized number. The first two I answered and a robotic voice said “Dear Customer” so I hung up. Didnt answer the other 10. Reviewing the missed call list & all from a 604-540-…. number, all different. @TELUS #wth

  • sunnysummersea Sunny (@sunnysummersea) reported

    @TELUSsupport Hi Telus. My internet is not working again. Please advise! Thanks in advanced

  • what_brad_said Brad (@what_brad_said) reported

    How many tweets does it take to resolve my issue? @TELUS

  • alexandriab_11 Alexandria Brown is closed for submissions💛💜 (@alexandriab_11) reported

    I wish Canada had anti monopoly legislation like the US so I didn’t have to deal with the trash company that is @TELUS. Been trying for weeks to get my mobility plan sorted and they’re so bad at resolution. Been on the phone for 4 hours. Was in the store for 3 hours. Super joke.

  • jessicalaura__ Jessica (@jessicalaura__) reported

    @TELUSsupport Hey there, I was offered a three month free trial of PikTV when I signed up for telus internet but I haven’t used it and want to cancel. I can’t find a way to do so on the app or online, and haven’t had a chance to call. Can you help me?