Telus

Telus Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 01/24/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Wi-fi
CanadaGrande Prairie Internet
CanadaGrande Prairie Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • barrsy David Barr (@barrsy) reported

    @TELUSsupport So this is getting awesome. Moving on to the worst customer service of the year award. The academy recognizes @telus! Congratulations! To summarize above. AI chat fail. Telephone fail. Update on Twitter response and dm. Please give us full access to your Twitter account.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @matpVI @TELUS @CDCofBC Telus sucks If they want more people to use their services then they should stop sucking But a lot of people have been exposing their scam of “upgrading” to fibre optics to have worse service. And requiring extra wifi boosters they sell As if their monopoly isn’t profitable

  • rcatley rcatley (@rcatley) reported

    @shawhelp Been on hold for 40 minutes and in a chat for more than 30 because the tech never showed up. After 20 yrs, time to call Telus?

  • 2020CDNHockey Joe Habakkuk 🧢 🏒 (@2020CDNHockey) reported

    zero star service from @Shawhelp online chat just now. what an outright prick that agent was. Too bad @TELUS sucks though, i'd switch in a second.

  • Eiraaaasyahirah چئ شاهيراه ❤ (@Eiraaaasyahirah) reported

    @TheArifMazlan Please dont be the good guy. Basically the good guy too much hipocrite in life. Bad guy lagi telus kot so farrr yg i pernah kenal 🙃

  • stefaniamariaa Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported

    Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.

  • LaurieThompson7 Laurie Thompson (@LaurieThompson7) reported

    @TELUS Then how about getting fibre optic in my hood. I live on the T’kemlups Reserve and for some reason I am considered rural when I am just 2 mins from the city centre. I drive over the red bridge and bam I’m there. My wifi network kicks me out.

  • JodyLongworth Jody Longworth (@JodyLongworth) reported

    Really @TELUS ? A door to door salesman in the middle of a pandemic? You have just assured you will never get a dime of my business. Ever.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported

    @TELUSsupport How do you add cellular service to an iwatch? I am on the Telus website and there’s no obvious place and the Telus assist is really frustrating.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Just filed a complaint against @TELUS with the CRTC and this time I specifically mentioned how the Telus support staff on Twitter are useless. Thanks to them Telus is getting hit with complaints at all levels. Never ignore a pissed off customer!