Telus

Telus Outage Report in Grande Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Grande Prairie come from postal codes T8X and T8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Prairie, Alberta 02/04/2026 14:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Telus outage reports came from the following cities: Grande Prairie.

Loading map, please wait...
City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie TV
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Grande Prairie, Alberta

Latest outage, problems and issue reports in Grande Prairie and nearby locations:

  • ToddSmithSalter Todd Smith-Salter (@ToddSmithSalter) reported from Grande Prairie, Alberta

    It appears @TELUS cellular service is down in #gpab.

  • CheckeredOwl Rew Jones (@CheckeredOwl) reported from Grande Prairie, Alberta

    Seriously. @STORYHIVE is the greatest. Even if they didn’t use any of my clips in this awesome sizzle reel. Haha Support @TELUS @STORYHIVE so they can keep supporting local film!

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @TELUS @TELUSsupport TY for fibre upgrade the 1hr install was a 4hr circus and then making my PVR recordings obsolete. The support desk was less than helpful. You have achieved more damage than good all around.

  • thomaspaulpura TP Pura (@thomaspaulpura) reported from Grande Prairie, Alberta

    @Scottllama @CFL @TELUS Yup I was up top too. So cold by the second half especially when the Argos pulled away. One poor bugger had to be carried out by his buddies just before halftime. All the way down from the upper level lol.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tolmarketing11 Amanda Robinson (@tolmarketing11) reported

    @TELUSsupport WTF Telus!! You have another account with some stranger using my drivers lose ve number!?!? How did that happen? And now I have to prove it’s my license number and not theirs??? What kind of security is that? #crapcompany #worstcustomerservice

  • CoeurRegulus Regulus Coeur (@CoeurRegulus) reported

    @EpochTimesChina @Xiaomi Does Canada's TELUS use Xiaomi in its network? It had Huawei, unknown to its customers.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Any lawyers out there? I want to have access to a judge to sway/push some stuff off. I want the judge to issue me a letter w/o anyone knowing. Can it be done? I ask because this is what just happened w/ the Telus credit card file & the secret #CRTC letter/comms to only Telus. TY

  • CrankyBastid Coby (@CrankyBastid) reported

    No surprise to anyone but: Telus sucks. Like reeeeeaaally sucks.

  • JoLawrence19 Jo Lawrence (@JoLawrence19) reported

    A senior in my family got a suspicious e-mail they originally thought was from Koodo. Concerned that info had been compromised, tried to get help online and in store. No help was given! So disappointed. (Posting on Twitter as can’t find an actual person to talk to!) #koodo #telus

  • ChloeLum compulsive observer🤡 (@ChloeLum) reported

    Sketchiest customer service ever. So I ordered a new phone 9 days ago, paid for it, got the bill but still no sing of the phone! I call @TELUS customer service, wait over an hour on hold, am told my order got canceled due to a glitch &I will be refunded but I have to reorder.

  • roger_bakes Roger Bakes (@roger_bakes) reported

    I am a #Telus client who pays a monthly charge for long distance calls from Alberta to England. But when the service was not working the long distance operator was of no use. When my family member died without my reaching her, they offered no apology and showed no concern.

  • JacobKelly56 Jake (@JacobKelly56) reported

    @nmehrotra @wingkarli @jayfbabby Fido is by far the least bang for your buck carrier service. I'm honestly shocked they are still in business. Also owned by telus.

  • moodyangela Synthetic Animals (@moodyangela) reported

    My internet constantly cuts out again I have to use phone data because Telus sucks so much Even my family have the same issues with Telus, different houses in different cities And we have the fastest internet My landlords have a desktop they rarely use, and Telus cable TV

  • Kawartha411 Kawartha 411 (@Kawartha411) reported

    Got an email from @TELUS weeks ago saying I had to get a new phone or buy mine out. I decided to get a new phone and was supposed to get credit for returning the old one. Turns out my last phone I traded TWO YEARS AGO was never shut off & is still logged in somewhere in my name