Telus

Telus Outage Report in Greater Sudbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 02/21/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pingco604 Pingco604 (@pingco604) reported

    @TELUS your service vehicles this morning rolled through 2 red lights turning right with no stopping whatsoever. Happened on 96th Avenue in Surrey KK 7839. At 7:10am

  • canucks2030 Canucks2030 (@canucks2030) reported

    @racheldoerrie This is why I hate the 2 year term concept Telus and others incentivise you to take. Once you sign up, the threat of leaving now is gone. It basically forces you to stay even if the service is appalling.

  • hattrick_72 John Spicer (@hattrick_72) reported

    @Flagpole_Canada @DanielVyner @Rogers The region is small and they are allowed access to the nationwide network through regulation that Bell, Telus, and Rogers customers pay for.

  • pegcityrunner PegCityMama (@pegcityrunner) reported

    @ScottBilleck I was at an outdoor event, Telus network phones received 3+ alerts in rapid succession, Rogers phones got one about 45 minutes after Telus, and Bell didn't get anything.

  • Kenruszell icicles! popcicles! test! (@Kenruszell) reported

    "speak with agent" after every prompt until a person picked up the phone and explained what had occurred. She was nice and asked why I had to create the service call as was I with my responses because, after all, it's not her fault Telus has grown into a bloated /5

  • zephryus47 Carol (@zephryus47) reported

    @LSKinYYC @TELUS I hope they were able to fix it for you. Its been weird for 5 months, had problems with phone & tv, have been on the phone many times trying to get things fixed. Have had techs here twice then this. Just annoying as hell. And I hate talking to computers. :).

  • Kenruszell icicles! popcicles! test! (@Kenruszell) reported

    Land line has been down since this Sunday. Called @TELUSsupport and troubleshooted their little white Nokia box. Confirmed it's pooched and needs to be replaced. Tech informed me that Telus will charge me $150 if they send someone and they find it's our fault but /1

  • therese_see Krystel Lim (@therese_see) reported

    Hey @TELUS @TELUSsupport we've been having TERRIBLE connections and your customer service is also TERRIBLE! #telus #terribletelus

  • WildeWestHero YEG Wilde (@WildeWestHero) reported

    @maxfawcett ... tweeted on Max's iphone, using Rogers, Telus or Bell as his ISP, etc, etc,etc. Max, sir, we're ALL part of the problem. Actions, not your tweet, are the solution.

  • FerrolEl Dom Custodio -x. 🇨🇦 (@FerrolEl) reported

    @TELUSsupport Your services suck! Over the last 3 months I’ve been rebooting my modem every second day. My home alarm from Telus was a mess this am. I deserve better service than this. It’s summer & if your technicians are working continuously I can only imagine the state in winter. #Telus