Telus

Telus Outage Report in Greater Sudbury, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 12/20/2025 13:50

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy47xxy Andy 🐀 (@Andy47xxy) reported

    Anyone with @TELUS mobility in Nova Scotia experiencing connectivity issues? No where near my data limit for slow down but it's slow or not responding right now

  • LovepreetSThind Lovepreet Thind (@LovepreetSThind) reported

    @TELUSsupport I've been trying to get help on my totally wrong absurd $$ bill for almost few days now everytime I call I spend 2hrs+ to explain, go back and forth with the reps for my call to be dropped mid way. Extremely furious why I switched to Telus! 0 Service.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • TamSammer T (@TamSammer) reported

    @TELUSsupport is telus service @ i . telus . com a legit email?

  • BCislander888 @BCislander (@BCislander888) reported

    @TELUSsupport @TELUS Asked @telussupport to disconnect on Nov 15. My billing should have terminated.I returned the router on time.Why was a bill continually issued monthly till the original bill reached $327?Acct#605448466 spoke 3 times to Telus each time got the runaround without resolving the issue

  • jodyheavener @jodyh@mastodon.online (@jodyheavener) reported

    The @TELUS fibre has been out in my entire building for 10 days now and @TELUSsupport still cannot tell me when it will be fixed. So not only am I paying over $100/mo for no service, I’m also paying around $40/day for coworking hot desks just to do my job. Absolutely insane.

  • BecomingKelsey Kelsey Sproat 💕 (@BecomingKelsey) reported

    @LeilaWhite @EternalBlueSix @SaskTel What's better: The service and products. Why would I switch: I was getting terrible service, lacking products I wanted, and paying too much. Aren't SaskTel's rates the least expensive: No. At the time, I was paying about $67/mo less for three plans with Telus than with SaskTel.

  • stewart_meakin Stewart Meakin (@stewart_meakin) reported

    @TELUS Internet outage in Hinton alberta and your outage page on website isn’t working.

  • BecomingKelsey Kelsey Sproat 💕 (@BecomingKelsey) reported

    @EternalBlueSix @SaskTel SaskTel didn't have the phone I wanted 11 years ago so I moved over to Telus and have never looked back... Just better all round.

  • kpwee1 K. P. Wee 🖊📚 (@kpwee1) reported

    @TELUS @TELUSsupport Why have I been on hold for 30 minutes waiting for service to fix my Telus Optik TV issue?