Telus

Telus Outage Report in Greater Sudbury, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 01/14/2026 03:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chethosahalli chethan (@chethosahalli) reported

    @TELUS Make bring-it-back free and i will gladly give it back to recycle. Else the phone aint going anywhere till i throw it in garbage after it stops working having paid bring-it-back fee.

  • ki3 Beth (@ki3) reported

    C’mon @TELUS , get it together! Your site is down, your chats are down, your msgs and tweets seem non-responsive.

  • rob_bristow_CA Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦 (@rob_bristow_CA) reported

    @DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.

  • JonJennings Jon Jennings (@JonJennings) reported

    @loxyisme If you upgrade to premium later, they credit you back the appropriate proportion of the cancelled essentials subscription. I doubt the opposite applies. We MIGHT try that later after we cancel our Telus subscription, but for now it's just essentials here.

  • ABBestphotos Laura 🐝 (@ABBestphotos) reported

    Just sitting here, trying to enjoy the birds & bees. Meanwhile @TELUS creating fumes & noise pollution for 8th week in a row. Not overly enjoyable summer while they install fiber optics. No end in site.We’ve have worst internet connection for years due to rotten copper lines...

  • MattIlich Matt Ilich (@MattIlich) reported

    @Averyflash @typronyk The BC govt paid for my doctor visit - just as if I went to a physical office. All doctor offices are private enterprises. Maybe Telus takes a fee for connecting docs with patient? Not sure…all I know is I saw a doctor quickly and govt paid for the service.

  • BregmanPs PSBlaw (@BregmanPs) reported

    @nilikm Now is the time to read the fine print on the private services Telus and other companies offer. They promise a doctor in Canada (not Ontario). They offer limited services. We will be spending more to treat colds leaving less for the complex care they won't cover.

  • LukeCoughey Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @RogersHelps The only way Rogers can fix my issues is to replace my Telus sim card. Sadly, Rogers is $190/month more for my 6 phones for similar plans.

  • hsvau Purple Sky (@hsvau) reported

    @TELUSsupport @koodo I got callback from Koodo that I want to cancel my account but didn't get the confirmation email then a call from Telus but I didn't say hello first then finally agent said something then hanged up. Next then my LTE services for all 3 numbers can't work!

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported from Botha, Alberta

    @ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯