Telus

Telus Outage Report in Greater Sudbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 02/07/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ve7ncd Nick VE7NCD (@ve7ncd) reported

    @nsnwca I'm only using Rogers under duress, because their network is garbage outside of urban areas. You need to be on Bell/Telus to get anything in the Fraser Canyon, etc.

  • justanthonylee Anthony Lee (@justanthonylee) reported

    @BruceHalperin @asmallteapot Ya it is if you use a large provider like Telus or a contract plan, I have over 1Gbps home service and I pay only $25 for unlimited everything and 25GB+ mobile data with Shaw for my phone, and with all the hotspots and every router being a hotspot for all mobile users it's FAST.

  • CoLeeSensei Colleen Lee 🇨🇦 (@CoLeeSensei) reported

    @TELUS @TELUSsupport call to cancel service at 1 address but retain at other. Offhand remark re looking at rate. Helpful agent transfers me to « retention »..wait 20 min…get person who gets all my info wrong then tells me ohanother dept has to be contacted..back on hold. Argh!

  • bobbdn Robert Morris (@bobbdn) reported

    @calgaryherald @TELUS Too bad Telus can’t provide reliable internet service to rural Alberta….

  • PrairieRanger Sean Trostem (@PrairieRanger) reported from Grande Prairie, Alberta

    @fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.

  • pattzachhabitat Zach Patt (@pattzachhabitat) reported

    @edmontonjournal @TELUS So not @TELUS internet then. Because it is the worst internet you can have.

  • Mutineer8961 Arákùnrin Mutiny⚓⚓⚓🔌🔌 (@Mutineer8961) reported

    @kunmibode We pay too much for mediocre service. The speed Telus and Rogers dish you a $100+ plan is a joke. I was with Telus and you can't even watch a match on Dazn in real-time without buffering. I switched to Freedom (runs off Shaw) for half of what Telus was charging.

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • Lamptka Lamptka (@Lamptka) reported

    @telus It’s been nearly 2 weeks and it’s nearly impossible for remaining residents on Lytton’s West Side to connect with the outside world. Can you get a better signal to them? Some only able to find reception every few days. Am worried sick.

  • tlodge28 Tracey Lodge (@tlodge28) reported

    @calgaryherald @TELUS Well, Telus. We live 10 minutes outside the city limits. We had a wireless connectionthat kept on going down and it was slow. We had to switch to Starlink.