Telus

Telus Outage Report in Greater Sudbury, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 02/13/2026 04:30

February 13: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • UbakaOgbogu Dr. Ubaka Ogbogu (@UbakaOgbogu) reported

    Telus technician: I prefer not to lie to you. Me: Uhn? Why is that a preference? Still no further than I was after the service call. Time to call Shaw.

  • itsniknazirah نئ ناظره بنت نئ اوڠ (@itsniknazirah) reported

    @ck_nz Yup. Agree with you. Tak kisah pun kalau local brand nak keluarkan sunscreen which it is good for our economy but hopefully dorg ni telus. I'm ready to support them.

  • IANRHARDING Ian Harding (@IANRHARDING) reported

    Funny that when comparing Shaw internet plans with Telus, our current Shaw service completely drops off. Maybe it’s a sign to switch...

  • Bellwize Bellwise (@Bellwize) reported

    My Telus internet hasn't been working FOR MONTHS. They've completely oversubscribed my area, and refuse to do a single thing about it. I've called support at least 20 times now and still have no permanent solution. What else can I do? @TELUSsupport

  • NidaShams Nida Shams (@NidaShams) reported

    @RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).

  • amadeusrock Aaron Amadeus (@amadeusrock) reported

    Just moved my wireless service from @TELUS to @Rogers Main reason is Telus is offshoring level 1 support and service to the Philippines and Rogers is all in Canada. So I would rather support folks in Canada working. Telus you can win me back one day of you hire in Canada.

  • lesleyrosiak Lesley Rosiak (@lesleyrosiak) reported

    @TELUSsupport Just called that number. Seems like they just deal with Telus Mobility. Didn't seem to have any options for dealing with Telus Optik issues. Really not user friendly at all.

  • OhSheri1 Time Ain't on Our Side 🇨🇦 🌲⏳ (@OhSheri1) reported from Winnipeg, Manitoba

    @MaryamMonsef Why are we spending money to give over to internet service providers like Roger's, Telus, Bell? Let the state own telecoms in a crown corp instead of giving away our investment.

  • cumiastowski Chris Umiastowski (@cumiastowski) reported

    Just moved 4 mobile lines to Telus (business plan), will be paying $50 per line for 20 Gigs. If you pay more and get less, you might consider moving too. Pretty damn easy with a sales rep helping by email. Took 10 minutes.

  • bubbatruk88 Brian Walters Dog Rescuer- PT Chef (@bubbatruk88) reported

    and call service. 2G of data....which means 2G off your wireless if you have wireless at home. We bought a package of Telus Optik TV....That gives us 10G wireless per month ....then you simply tag your phone to your wireless WIFI ..( free and unlimited -on your phone ) ...