Telus Outage Report in Greater Sudbury, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Greater Sudbury, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Greater Sudbury, Ontario
Latest outage, problems and issue reports in Greater Sudbury and nearby locations:
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S k y
(@walkstrutdance) reported
from
Simard, Ontario
@globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Krokosh
(@BrendaKrokosh) reported
@SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.
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Eric Gilson
(@EricGilson4) reported
@SPhillipsAB @TELUS @telusmobility The truth is that all they care about is the number of new customers. It is their only real metric. Straight from the mouth of a telco customer rep.
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Mark Lyseng
(@marklyseng) reported
from
County of Camrose No. 22, Alberta
@SPhillipsAB @TELUS @telusmobility Same issue with rural internet. Service has been lazy and insanely expensive.
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Vince
(@in_Vince_ible18) reported
Since @telus updated their infrastructure in my town my phone is worse. Slower loss of service. It’s pretty brutal
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Williamduke
(@William55412179) reported
@TELUSsupport just received work support ever new to telus looking to move two phones don't think I ever well after this chat. horrible wanted to put more for my new phone , no such thing
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Mike McCague
(@mijoroad) reported
@SPhillipsAB @TELUS @telusmobility Virgin Plus several yrs for us not one problem and you talk to real people when you call.
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#loveissweet
(@MCsoprano) reported
When Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?
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Ron Campbell
(@757jetdoc) reported
from
Old Fort, British Columbia
@SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)
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J
(@j_weepies) reported
@SPhillipsAB @TELUS @telusmobility My 86 yr old mother called Telus for help with her phone package. The rep said her call would cost her $15 since she should use the app. She’s 86 for damn sakes. Utter abuse is Telus customer service.
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Sean Fordyce
(@seanfordyce) reported
@CBCBusiness Actually you need to follow up on this. Carriers pretend it does not exist, Telus has it only for Google pixel I am told and no techs or cust service staff even told about it. Nope, apparently nobody is afraid of the CRTC deadline.