Telus

Telus Outage Report in Greater Sudbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 02/08/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LGSentinel L Graves (@LGSentinel) reported

    @deanneachong @TELUS 40 minutes in on call, asked if they'd solve the problem & call me back. Still waiting. Next step, call @CRTCeng try for resolution Meanwhile, phoning for info on other options. This is all unpaid time.

  • CaptAnth Capt Anth (@CaptAnth) reported

    TELUS and TSN need to get their *** together. I hate watching games at home because the service always cuts out. ******* hell. #vwfc

  • StandardBrooks James (@StandardBrooks) reported

    I'm not even a @Telus customer yet and I already can't stand the company. 1. WORST IVR on the planet. 2. All "offshore" customer service. (Hope you like the sound of roosters crowing) 3. 1 hour+ waiting times to get through. All I am trying to do is switch from @Rogers!

  • hellofisher Steve Fisher (@hellofisher) reported

    The most frustrating service I use is by far the #telus Pik TV app. Difficult to navigate and consistently locks me out. I don’t experience this with any other streaming service. I can’t believe how poorly it is designed.

  • CherieStone Cherie Stone (@CherieStone) reported

    @Kamscan The camera system I had on my home, through Telus, had very poor resolution, had to go onto Amazon to find better cameras that allowed clear concise pictures.

  • Jack_Y_Zhang Jack Zhang (@Jack_Y_Zhang) reported

    So I looked up Telus' "Internet for Good" but the minimum 25mbps service can't be upgraded to 50mbps, nor can you add Optik TV to it. Starlink it is I guess.

  • EricMnard1 Éric Ménard (@EricMnard1) reported

    @TELUS **** that phone 2805$ not ******* way I going to buy this at that price.

  • miafonthemove Mia Finn (@miafonthemove) reported

    @TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice

  • jordan_ortillan Jordan (@jordan_ortillan) reported

    @lyteforce Loved the Orbi in the short time I had it, but had a heckuva time trying to get it to work with my Optik wireless boxes. Telus helped out tremendously to explain what a bridge network was, but it became more trouble for me to figure out so I took them back. As advertised, though!

  • edentimm 🍃 🌿 e d e n 🌿 🍃 (@edentimm) reported

    I have a sore throat, my only symptom, and trying to book a telehealth appointment at a clinic or on telus health means waiting several days. None of the walk ins around me will see people in person UNLESS your family doctor works there. & its stupid hard to GET a family doctor