Telus

Telus Outage Report in Greater Sudbury, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 02/21/2026 16:00

February 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryKinnaird Barry Kinnaird (@BarryKinnaird) reported

    @steve_bling @ab_teacher2 Telus is very close. Very sneaky how the increases are regular and just try to get contact with a service rep!!!!

  • TessaMcInnis Tessa McInnis (@TessaMcInnis) reported

    Like? Crtc is for when your phone/internet/cable provider has done you wrong. Am I missing something ? Is bell or Telus or eastlink or Shaw forcing people to watch global? I mean I would like to file a complaint about Bell doing Lisa LaFlamme ***** but it’s not what’s it’s for!

  • laufiex Laufie (@laufiex) reported

    Was gonna stream but the connection issues are absolutely terrible today. One again Telus is horrible. I have called them and they're working on it apparently, but as it stands no stream until Monday. I'm sorry 😭

  • peppapig_lover headass peppa (@peppapig_lover) reported

    @telussupport I’m overseas in Europe with a European SIM card. I need to contact telus regarding issues with my billing. What is the best way to speak with an agent?

  • Nicole013 Nicole (@Nicole013) reported

    @pattibacchus @TELUS @TELUSsupport Lightspeed. Runs on cable lines but adsl is also available. We pay $56 a month for unlimited data and high speeds. During the pandemic when there were 2 adults working at home and a kid streaming constantly it never failed

  • herbalizer306 JJ (@herbalizer306) reported

    @TELUSsupport I'm gonna flip my wig here I'm trying to pay a bill here and your stupid my Telus bs doesn't work can I talk to someone and get this resolved please

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @ontarioskeptic @ab_teacher2 My Dad has a cell plan unlimited talk and text Canada wide for $25. It comes to about $32 with GST and 911 fees. My home phone service through Telus is $5 a month. It includes Canada long distance and one calling feature.

  • RealBCThinkTank BC Think Tank 🤔: Emerging Diseases Dept (@RealBCThinkTank) reported

    @pattibacchus @TELUS @TELUSsupport I use VMedia, a smaller company that uses Shaw infrastructure, and have been satisfied with the service they provide. That said, I strongly recommend **against going with Shaw. I have extensive inside knowledge about their equipment and sales practices to base that warning on.

  • s_hallzy Shelby Hall (@s_hallzy) reported

    @raepettifer It was absolutely not my fault and it was so frustrating that I just didn’t wanna ever have to deal with it so I returned it. Nobody from either Telus or London Drugs seemed to care about my terrible experience 🙄

  • barnes777 b (@barnes777) reported

    @ab_teacher2 Example friend was with bell last year, plan dropped by $30/month switching to Fido, over 2* more data and a $250 GC for best buy. Bell/Rogers are just garbage plans. Likely telus as well no experience with them.