Telus

Telus Outage Report in Greater Sudbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 01/10/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hurrucanegirl Irene3 (@Hurrucanegirl) reported

    @CBCNews Telus used to be a great company to deal with which I have for 12 yrs. Now? As horrible as Bell ever could be.

  • Bhanotji Vivek Bhanot (@Bhanotji) reported

    @TELUS the loyalty department promised me a deal but accounting department is overcharging me. Call centre guys keep transferring my calls and after prolonged ringing, it gets disconnected. Please help

  • justistruth justistruth (@justistruth) reported

    @theJagmeetSingh Jagmeet as a taxpayer you are taking too much of my money! No one forced people to work at Telus or Rogers, but we are all forced to pay the government! Help us!

  • kpeterson210 Lise 🖤💛 and ❤️💙🐶 (@kpeterson210) reported

    So I’ve been on hold with @TELUS @TELUSsupport for an hour now listening to their horrible music. This is the second time doing this just so that I can get my final bill, pay it and be done with them. Such poor customer service. Can’t find an email so I can do it that way. UGH!

  • jaimz39 Jim Driedger (@jaimz39) reported

    @TELUS I am in need if unlocking my daughters phone. Older phone given to her and it’s not on a plan. Can you help?

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • jk5101520 jk (@jk5101520) reported

    @TELUSsupport @TELUS I ordered a phone 2 weeks ago called a few times customer service, they are useless, all they can say is be patient, after waiting each time on hold for to 2 hours, it can't be shipped bcs it has to pass 5 days from the process date then they tell you 3-5 day

  • nodoubtman MARC P (@nodoubtman) reported

    CRTC rejects Telus application to charge credit card fee on some customer bills CBC News

  • highlobber Johnny B (@highlobber) reported

    @Leah_Holiove @Shawhelp I left Telus years ago bc of terrible customer service. Went to Shaw...very good. Chat lines very helpful when needed which was rarely required.

  • Melanie54333723 Melanie Green (@Melanie54333723) reported

    @BernieSpofforth @hardyrenos They paid Telus 200,000 I wouldn't just be pissed at the govt Telus should have informed their customers So we could cancel our phones