Telus

Telus Outage Report in Greater Sudbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greater Sudbury, Ontario 12/28/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Greater Sudbury, Ontario

Latest outage, problems and issue reports in Greater Sudbury and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonAli Simon Ali (@SimonAli) reported

    @TELUS your retention agent either hung up on me or I was disconnected, never to get a call back. I’ve also been given false info on my acct for 3 days. I want to cancel & move my service to Rogers in part of your ineptness

  • LeggoMyEggo_ Alexis Sampogna (@LeggoMyEggo_) reported

    @TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???

  • iampaigeb Paige B (@iampaigeb) reported

    I am NOT PLEASED with you @TELUS My #wifi keeps cutting in and out. For awhile now. And I am not the only one with this issue. So not pleased. Oh and stop calling me for #mobility. Never switching to you guys cause your service sucks. Its why I switched from you guys.

  • shaunalynne77 Shauna (@shaunalynne77) reported

    @CalamityJayne4 In mid Dec Telus rolled out their 5G rural internet. It's unlimited which is a big change from their previous service. Covid did such a number on tower capacity so hopefully using their 5G will be a better rural solution than the regular hubs.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.

  • Vishal47280407 Vishal (@Vishal47280407) reported

    @TELUS did Telus have deta breech, getting calls from scammers pretending to be telus with lot of info about the customer

  • crewcred Don (@crewcred) reported

    @TELUS @TELUSsupport Your internet is absolutely trash. Can't watch TV on optik or use internet. So tired of it, time to switch to Shaw. I don't know how you can't get it right after sending different techs to fix it.

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    So @TELUS plz. Tell me why I would go to your sister company after you telling me there are no loyalty incentives for 13y+ customer. Wouldn't that be like Purolator telling me to go Canada Post instead of addressing the issue? #CustomerExperience

  • ColmerAlisa AlisavandenBiggelaar (@ColmerAlisa) reported

    @TELUSsupport Sorry just saw this…so we are extremely frustrated with telus, between our mobile and home services we are now paying almost $500 a month for a service that constantly goes down…

  • jokingsworkword Jo King Of Comedy (@jokingsworkword) reported

    @RomainSandro @dawnclark6 " Hello....Hello.... OH Polar CRAP ! I can BEARly here you on this knock off Useless Telus Sellus Cell Phone I got from my eldest Cub for Christmas " 📱🐻 ~ Jo