Telus

Telus Outage Report in Simard, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Simard, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Simard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Simard, Ontario 03/28/2026 11:25

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Simard, Ontario

Latest outage, problems and issue reports in Simard and nearby locations:

  • walkstrutdance S k y (@walkstrutdance) reported from Simard, Ontario

    @globecontent @TELUS LOL I just cancelled my Telus account and I won't never go back

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KBworking416 Kristof Barocz (@KBworking416) reported

    @TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice

  • Donna_Thorp_ macaroni in a pot (@Donna_Thorp_) reported

    @Mikeggibbs Telus is very good. I have an account with them through my company on the employee purchase plan. 75 bucks a month. Unlimited data iPhone 12. Really good service. Better than bell and rogers for sure.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @b_rosy22167184 HI there- We're very sorry about that. Our queues are experiencing a very high amount of calls during this time which is leading to network congestion. Our team is assisting clients as quickly as possible. Please call 1-866-558-2273 to reach a TELUS Mobility team member.

  • TexTexington Tex Texington (@TexTexington) reported

    @Mikeggibbs I've been with Koodo for a couple of years and I'm happy, telus sub-brand and they share a network with bell so you get the same coverage. Still part of the Big 3 racket but so far better service than rogers

  • janiceamandalee Jaybird (@janiceamandalee) reported

    @TELUS pushy marketing tactics borders on harassment. They have not stopped peddling their copper is going away message by phone and email. Read your notes and stop harassing me or I’ll make a consumer complaint with CRTC.

  • JaxSargette Jackie She/Her (@JaxSargette) reported

    For example: I am on the TELUS SmartHub. It is "okay" for the most part, but has limitations. For instance, I am limited to 10 devices being connected to my SmartHub wifi network. TVs and computers take up most of that space.

  • moss_sphagnum Sphagnum Moss (@moss_sphagnum) reported

    Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n

  • TheEngrumpled The Original Engrumpled Curmudgeon 🇺🇦 💉💉💉💉 (@TheEngrumpled) reported

    @jamiljivani I've been a Bell phone customer for about 10 years and have no complaints other than the same one that applies to Telus and Rogers - pricing too high

  • cdnthatmatters concerned Cdn (@cdnthatmatters) reported

    @Mikeggibbs I’ve been with Telus since the 90s (first with a pager then cell) and have had consistently good service.

  • murpheegurl Socrates 2.0 (@murpheegurl) reported

    @Mikeggibbs Telus runs off the Bell Network.