Telus

Telus Outage Report in Guelph, Wellington County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Guelph, Wellington County, Ontario 03/29/2024 02:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SvetlanaCanada Svetlana Sapelnikova (@SvetlanaCanada) reported

    @TELUSsupport - You must look into the #customerservice. It's absolutely unacceptable in waiting/communication times (60 min is absolute minimum), the need to contact 3 times for the same issue and inability to accept online requests for stuff which @TELUS screwed up. #telus

  • lindsaygaudet Lindsay (@lindsaygaudet) reported

    Thank you @TELUS /@TELUSsupport for turning a small issue with my phone that should have been easily rectified into a big issue causing us to look for another provider - so many employees but none are empowered to do anything #poorcustomerservice

  • houghfarmer Raqchan🌻 (@houghfarmer) reported

    @bcndp Never got an invite. Tried to book online no bookings on the Sunshine Coast for over 6 months. @bcndp and bc public health Complete failure. Why are we not able to walk into any pharmacy and get a booster or flu shot? It worked before you made it a lucrative contract for telus.

  • StanBeeler Stan Beeler (@StanBeeler) reported

    Telus, the company that provides my landline phone, must have the worst customer service in Canada. I have been incorrectly billed for months. Every month I contact them to point out that Nova Scotia is not in Hong Kong; every month I am billed for NS calls as Hong Kong.

  • canadianmomma5 AlbertaStrongandUnited (@canadianmomma5) reported

    @returntologic21 @TELUS @TELUSsupport This happened to me when I called to cancel my Walmart card. 30 minutes on the phone trying to convince me to keep it. All I kept saying,"Cancel my card please." I just checked, the friggen thing is still active !!!! It has been a month since I cancelled.

  • Procrastik8 bigmamakano (@Procrastik8) reported

    @TELUS @DrPaulaGordon @tamarataggart Wow how great for Telus. Are you planning to stop forcing medical procedures every 72 hours to test your healthy unvaxxed employees???? Medical malpractice, blatant discrimination, zero science, waste, expense, garbage.

  • BenoitFamFarm Michel Benoit (@BenoitFamFarm) reported

    So for all the rural Alberta folk, who makes a phone with the best phone service? Don’t care much about the camera or apps, but the actual phone. On Telus currently, and not liking the last several iPhones I’ve had (XR currently).

  • austinsyh8_ Austin | FOREVER 1 (@austinsyh8_) reported

    What ******** telus????? YOUR INTERNET SUCKS!!

  • returntologic21 #TrudeauMustGo FringeCanadian (@returntologic21) reported

    ..hung up on me. So now I'm back on hold. The recording while you wait talks about Telus fixing healthcare, agriculture and every other WEF initiative-how about before saving the world you hire someone that can cancel my one cell phone plan first?

  • davidb27111 davidb2711 🇨🇦🏳️‍🌈 (@davidb27111) reported

    Another question: If I decided to PURCHASE something - online or in a TELUS Corporate Store - like a new device, accessory or service, will you be added this charge as well? #JustWondering