Telus outages and service status in Hardisty, Alberta

Problems in the last 24 hours in Hardisty, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hardisty, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Hardisty, Alberta

Latest outage, problems and issue reports in Hardisty and nearby locations:

• 
  Pata (@PataSangster) reported 30 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deep Green Sea (@polymictic) reported 2 minutes ago

  @Ayan604 @TELUS @TELUSsupport I will never answer a call from Telus and I'm a customer.

• 
  Mike in the Valley (@mikeinthevalley) reported 3 minutes ago

  @TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help

• 
  Dlakes (@dlakes_fx) reported 3 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

• 
  Joy-S Occasion (@JoySYEG) reported 6 minutes ago

  @JustMeJamie64 Telus is the same. And not always do you get impeccable English. The last time it was India & the background noise was so loud I couldn’t make out what the fellow was saying. Horrible.

• 
  DB Steiger (@DBSteiger) reported 7 minutes ago

  @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 8 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  P.V. (@dynamicdojo1) reported 11 minutes ago

  @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 13 minutes ago

  @TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks

• 
  Edmonton Lilly (@BabyGirlWife) reported 18 minutes ago

  @TELUSsupport And the stupidity of @TELUS @TELUSsupport continues. This is not a PERSONAL issue; this is a COMPLEX issue. The complex DOES NOT have a corporate account with TELUS. This is WILL impact a minimum of FOUR units!

• 
  306 Shane (@NoSacredBeliefs) reported 19 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).