Telus Outage Report in Hay River, Northwest Territories
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hay River, Northwest Territories
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hay River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BeanZ
(@StaRRBeaNN) reported
@TELUSsupport 4am our alarm started to beep every time our phone lime drops.We tried call back 3 times & never got through even though we answered the call back from Telus. Finally talked with a representative & she put me through to technical support ...BUT
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Tracy Patrick
(@tracy_patrick88) reported
@djdevo79 @BellMediaPR @TELUS Oh right!!? They pretend they are helping, then lay off a **** ton of staff. Completely unacceptable
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Just Ed
(@edrick_dg) reported
@amandagagelonia I think it comes down to customer service. In my experience, Telus was better
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DITKAAAaaa
(@DITKAAAaaa) reported
Alot of people missed this announcment by $TU 😮😮 ''Since the TELUS partnership began, Ultrack has implemented a non-disruptive, phased deployment approach throughout the pandemic to its entire customer base, including all of North America and Mexico. ''
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Haley
(@hales0104) reported
@TELUS Have been on hold on the phone for over an hour. No TV or internet for 2 days, 2 techs have been out, today’s tech said the problem was resolved. Not resolved at all, still no TV or wifi. It’s -30 so we can’t go outside, a pandemic so we can’t go anywhere, fix this ASAP.
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BGFTGY
(@bgftgy31) reported
@TELUS Heavon forbid if you have problems, been waiting over 4 hrs today and 0 response
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Mika McKinnon
(@mikamckinnon) reported
@BMatB @SavageBean @DocDaoust Ahhhh, don't pick until you've selected a rental. Different buildings have different options for home internet. Most have Shaw/Telus, but not all. If you're in a Novus building, GET IT. Hands down best possible internet in the city. Legendary good customer service & reliability
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🇨🇦 Sandy Rice 🧶🐈
(@Birdhouse7S) reported
@StringerCBRH I was with Telus for a good many years. Same issues with high prices and no customer service or support. They always threatened to take the service away so I let them. Went with Rogers. Bell and Telus are the same. Shoddy service all the way around.
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Richard Lambert
(@richard95559731) reported
@TELUSsupport @TELUS do you have a bulk complaint line? it would be more efficient if I could complain about all your services at one number
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Mika McKinnon
(@mikamckinnon) reported
@SavageBean @DocDaoust @BMatB Koodo uses the Telus network, which has the best rural coverage so it's actually... I wouldn't say great coverage, but less terrible? You can actually make calls from Kamloops?