Telus

Telus Outage Report in Hay River, Northwest Territories

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hay River, Northwest Territories

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hay River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hay River, Northwest Territories 11/26/2025 15:55

November 26: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LeoPopiel Leo Popiel (@LeoPopiel) reported

    @Rogers Monopolies are bad. You already team up with Telus and Bell to price gouge, I can only imagine what things would be like with shaw in your portfolio.

  • AadishBaba Aadish Gupta (@AadishBaba) reported

    @TELUSsupport Have multiple accounts with Telus, and wanting to get another account, but it seems like your customer service/sales staff over the phone isn't too keen on acquiring more business. Will be taking my new business to @Eastlink instead.

  • InTheYYC EAP (@InTheYYC) reported

    @TELUSsupport @TELUS yo, why does it take so long for you guys to get back to me? There doesn't seem to be wide outage but my Internet is down. Can you help or not?

  • Blue_F_Phoenix Blue Forest Art (@Blue_F_Phoenix) reported

    @MarkFedRecruits @Novusnow Not rare. Our internet connectivity is so poor but the building we are in had a contract with Novus. I’d switch to Telus if I could.

  • markmageee Mark Magee (@markmageee) reported

    @KSPrior @Lenovo Cool story about Lenovo. I live in Canada and of our phone companies called Telus. They were offering a deal to get a free Lenovo. I thought it was called Lenobo. The computer never came but I talked to one of their reps about Jesus. She had recently come to know him. God moment

  • VeraSmi48732655 Vera Smith (@VeraSmi48732655) reported

    Dealing with @telus .....very disappointing. Customer service is dreadful.

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp thats to bad thought you would be like Telus

  • mchykerda Myles Chykerda (@mchykerda) reported

    @hanshaneson I can't stand bad anything. I'm slowly undoing a bunch of hack jobs that were done by either my step-father or crap handy men while I was in LA. Which reminds me, I need to get a telecom friend over to help undo the mess some Telus guy did. *sigh*

  • Norm_Farrell Norm Farrell, IN-SIGHTS.CA (@Norm_Farrell) reported

    BC Government chooses to declare a continuing emergency and keep secret financial information about pubic business. However, BC's largest corporations (Telus, Teck, Finning, Lululemon, Lions Gate Ent., etc.) manage to issue their reports without unusual delays.

  • MarkFedRecruits Mark Fedyshen (@MarkFedRecruits) reported

    @Novusnow Maybe let’s not complain so much about a small (rare) outage with a local provider. These companies keep prices fair and after years with Telus and Shaw I have to say the service is comparable and the customer service is far better.