Telus

Telus Outage Report in Hay River, Northwest Territories

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hay River, Northwest Territories

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hay River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hay River, Northwest Territories 11/29/2025 08:50

November 29: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @Limbictweets Telus recently removed the old copper wires that my original, self powered landline ran through and put it through the fiber line that my internet works on. If Telus goes down now so does my landline. landlines aren’t safe anymore either as the old systems are decommissioned.

  • TheMCG 〽️ (@TheMCG) reported

    @zwambagger @taimhuynh My cellular service (Telus) was wonky yesterday as well.

  • JohnBac59551831 John Bacon (@JohnBac59551831) reported

    @drandrewb @Nahanni_ Not really. Bell, Freedom, Telus, etc., were still up and running. If we had a single gov't service that went down; then nobody would have had service.

  • RomeTimed Lockdown-Frenetic (@RomeTimed) reported

    @losinghopein Ooof thats a tough one for me lol. Out here it's Telus we are thanking right now but they have their own issues just not so drastic as total system failure.

  • RobertBall19692 Rob 🩸 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦 (@RobertBall19692) reported

    @lockedo10171327 @SpiggyMoon Well, it's not Bell, Rogers or Telus, is it? I also had absolutely no issues yesterday. Phone and internet worked fine.

  • GlobalProTrader David Brady (@GlobalProTrader) reported

    Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.

  • AureliaEtoile Aurelia_Primrose (@AureliaEtoile) reported

    @PaulMitchell_AB I had no trouble .... but then, I'm with #Telus

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar My experience with Telus is that the company is incompetent. My experience with Rogers is that they don't care about their customer and are garbage. As a current Shaw customer I will be left with 2 options for my internet. Stay with the garbage or switch to the incompetent.

  • OtagoGrad Brad Rush (@OtagoGrad) reported

    @TWilsonOttawa What outage? My cell is Virgin (Bell), my fibre internet is Telus & my TV is satellite

  • xPISTOLx_cdn Jamie L. (@xPISTOLx_cdn) reported

    @David_Moscrop That's the problem right there PROFITS Profits over infrastructure The big 3 (Bell/Rogers/Telus) don't worry about infrastructure until there is a problem Whatever it costs to fix, you can bet your *** there will be fee increases next year to pay for it Customers always pay