Telus Outage Report in High Prairie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lulu
(@Soloobylou) reported
What is wrong with Telus? 3 hours of "technicians" here on Saturday - fixing, allegedly our problems which have been ongoing for months. 3 hours on Sunday to tech support as NOTHING works. Now on hold again. 20 mins. UGH. 100% bill. 0% service.
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Jada D
(@thordora) reported
Never EVER giving @telus money ever again. No signal most of the time, now I can't port my number because they've locked the damn prefix? Ridiculous.
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Glyn Bowerman
(@glynbowerman) reported
Pretty tired of receiving threatening emails from @TELUS about collection agencies and damaging my credit rating for a billing error *they* made. But if I try talking to someone I'm put on hold for hours, told I'll get a call back that never comes, and get the same email again.
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Mark Meunier: ⁜
(@MarkMe60) reported
@VanRothnRoll All f them suck though. Telus phones me from Pakistan, I can't even understand what the poor lady is trying to sell me. Bell billed me an extra 200 just for the fun of it, no appeal possible. It's a rotten and rigged corporate nightmare.
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Bigwifi.ca
(@BigwifiCa) reported
** Tofield ** Ongoing outage update : Telus is aware the issue is BEFORE Tofield and many of their commercial clients are offline. They are still determining time to repair.
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Jacob🇨🇦🇮🇱
(@Mrhockey1231) reported
Nothing like “signing a 2 year agreement” where you’re locked in but @TELUS seems to not know about the discounts they offered. Oh and when you call and wait on hold an hour you get sent to loyalty and they hang up 👍 bruta service.
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Rob Lenihan
(@ForMy3Kids) reported
@TELUSsupport I get the message "We're sorry, your line does not have call control.. please login to your telus or koodoo account online to add this feature"
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busterflash
(@truebusterflash) reported
Beyond stupid I’ve reached 50% of my video recording upload limit in < 12 days with @TELUS security. Because 1) video doorbell sensitivity picks up ever shadow & 2) the limit is unbelievably low. This is a recent issue. So clearly Telus changed something @TELUSsupport
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Jacqueline Jennings
(@JacquelineDJenn) reported
@westcoastmar @TELUS I hear you. I’ve literally cried with frustration from dealing with big service providers who have intentionally opaque processes.
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Christina Makar
(@christinamakar) reported
@TELUSsupport @TELUS been on hold and I’m like for online help for over 3hrs. Need help and not getting anything from your services