Telus

Telus Outage Report in High Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 12/09/2025 00:00

December 08: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _homogay 𝙛𝙪𝙘𝙠 𝙤𝙛𝙛. (@_homogay) reported

    ive been given the runaround by telus like 4 times trying to get my internet swapped over and every time i call i spend an hour on the phone and they say theres an issue and they’ll investigate and call me back and never do

  • kozakjamie Jamie Kozak (@kozakjamie) reported

    @rdumont99 Not disagreeing with that (but that’s true for any investment for her be it Telus etc), just the portrayal that employees of the winery are hers, they answer to her, etc. The winery has been dragged through mud because of her garbage.

  • TerryRo68000655 Terry Robinson (@TerryRo68000655) reported

    @CarlaBoersTSR You can bet you're paying too much for your home service too. @Telus are bloodsuckers.

  • itshopeheaven w0lfieQueen (@itshopeheaven) reported

    I’m at the point now where I say **** all my things and just leave this toxic abusive relationship right now. Where I lose about $3700(bmw/money from impound and last months rent and 400 Telus bill) and 12 years of my life.

  • is_boots Boots is back (@is_boots) reported

    @mtlgazette @TELUS Probably all their crap. Ever go on a reserve?

  • Kim26664026 Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported

    We are finally having a @TELUS tech come to the house to figure out why our service is so ******. They say it’s a faulty connection. I hope so. I had high hopes for switching from Shaw. Looking forward to watching tv without the pausing, digitizing, etc.

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

  • DanRoarty Dan Roarty (@DanRoarty) reported

    @TELUS @TELUSsupport I’m at my wits end with the lack of support for our company. I’m simply trying to get an issue resolved and tech support on the phone has not been following up or fixing the issue. If this isn’t resolved today (it’s been over a month) I’m going somewhere else

  • JKHirtle J.Hirtle (@JKHirtle) reported

    I've never seen a company as disinterested at my switching to them for a service as #Bell. 0 ***** given. Also @telus, why do I need a credit check to bring my 📱 over to you and give you my money? 🙄

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.