Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 02/17/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • justinberubs Justin (@justinberubs) reported from Edmonton, Alberta

    @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new box, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • dutchakbrad Brad Dutchak (@dutchakbrad) reported

    Any one else having issues with Telus Tv?? **** I hate being on hold!!! ****** music on top of cable outage. Ugh…..@TELUSsupport help a brother out!!!

  • bigjohnsonville Chester (@bigjohnsonville) reported

    @TELUS @TELUSsupport this is ******* despicable. you have thousands of channels, i have just about every package available and there is ONE college football game on. **** this trash service, fix it or the cable is being cut. embarrassing.

  • YYCSusan We are not amused (@YYCSusan) reported

    @TELUS 2 hrs of my day wasted on hold to rectify a billing issue that was Telus’ fault.Every time we call the ‘wait time is longer than usual’. Every time. Is there ever a wait time that is ‘usual’? Customer service is horrible. Shaw just got a new customer.

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @CraigK2020 @StockTrades_CA It is but Telus uses other providers mostly. For example, Ring Central runs Telus VoIP and the underlying service for Telus Conference / Meet is Zoom. It is also the exact same front-end without the word "Zoom". I also tried Telus network cybersecurity which was with a 3rd party

  • oilmandan Dan (@oilmandan) reported

    @elks @TELUS If I say anything bad about this team I’ll get fired

  • koning_rob Rob Koning (@koning_rob) reported

    @elks @TELUS Now its time to move out Sutherland. Terrible trade

  • BigDanCanuckMan D. Hunter (@BigDanCanuckMan) reported

    @hoseacheung @FlaPanthers @TELUS Oh I'm 100% down for this crossover!

  • _christyvill ChrisTyyyyyy (@_christyvill) reported

    @TELUS what is going on with your service? Can’t text or make phone calls…