Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 02/24/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canada_Capital CanadianCapital (@Canada_Capital) reported

    @NewcomerInvest $WCN Waste Connections $ATD Alimentation Couche **** $RY Royal Bank $DOL Dollarama $CSU Constellation Software $TIH Toromont Industries $TFI TFI International $T Telus $FSV First Service $IFC Intact Financial

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Telus 5g isn’t working in this storm… i can get a packet or two through immediately after reconnecting network and then they cut me. Uncool QoS or something…

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • BudstuffClub ArkhamSmoke | budstuff.club (@BudstuffClub) reported

    @PublicMobile why is your website always trash? 9/10 times you go to sign in there's an error on your self serve site, only stayed happening with your switch to Telus ID login, and the new awful website design. Fix it.

  • LiveWire_DK Darren Krause (@LiveWire_DK) reported

    Is Telus mobile service down for anyone else? #yyc

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • sssuperbecca Becca (@sssuperbecca) reported

    @cogman_bryan Ps. I have hbo and therefore the crave app (I sign in with my Telus account on my phone or on my Roku). I’m in Canada and I can watch it on demand.

  • TrishParr TrishParr.com 🇨🇦 (@TrishParr) reported

    I used to LOVE @TELUS but not so much anymore. Two days now... and I STILL have not been able to get the support necessary to FIX this issue. NOT NICE!

  • ExistMan123 g (@ExistMan123) reported

    @NiubeeAB @vicwingly @SmallAnt bell is ****, but them being the best ISP in YYC makes literally no sense. out west (Alberta & BC) we have 2 ISP's, Telus & Shaw. the east has Bell & Rogers for home internet. that advert probably was mentioning Bell's LTE mobile network offerings/speeds.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @levinepmc @torontolife MW BCE & Telus already tried the merger and in the end they are still somewhat merged since they share their network.