Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 12/25/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • g_duteaud Guillaume #defund Duteaud 🥑🔰 (@g_duteaud) reported

    @TELUS’s network sucks ***

  • day_favorite This Day Is (@day_favorite) reported

    @CalgaryOccupy Telus wants to charge us, not a service fee, but a percentage of the payment. I can see corporate retail doing the same.

  • sadjad_s_a Sadjad (@sadjad_s_a) reported

    @fatemenajafi10 @TELUS @TELUSsupport Same here. Last week was the worst.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Man, I promised I wouldn't swear for a week. What horrible timing. ah, man *shakes head*. But, it's surprising the #CRTC goes for a NoC while they let Telus kill grandmothers in the 867 area code (mostly indigenous people). Is the CRTC getting out of the harm people business?

  • LonnyTulak Lonny tulak (@LonnyTulak) reported

    @TELUS when are you going to upgrade Enderby Mabel Lake road to something over 6mbps for these people??? I pay for 15mbps and get 5 or less. It's embarrassing that I can't even view my work app on your outdated, garbage infrastructure. Wake.Up...

  • gene_anderson Gene Anderson (@gene_anderson) reported

    @MarkConnollyCBC My first was a Telus Mike phone in 96. Those were super tough phones, battery lasted all day, service was good, and while it wasn’t a small phone it wasn’t a brick either.

  • MatthewPettipa1 Matthew Pettipas (@MatthewPettipa1) reported

    @covid_parent @Procrastik8 @TELUS Human Rights are nothing compared to the Climate Crisis and the covid emergency we are seeing today. I'm going to cancel my Bell contract and move over to Telus because they follow the science.

  • AltBraKz AltBraKz (@AltBraKz) reported

    @_fetusfilets_ @TELUS They definitely should. I get the same **** with Rogers. Randomly lose all network connectivity or just random slowness

  • leodischris chris (@leodischris) reported

    Hey @telus when your customer calls multiple times to clarify their bill and is told that a incorrect charge will not be applied to their account and then you charge them anyway… Is that your credo on how you treat your customers? #telus @TELUSsupport

  • zelo2007 Mohan (@zelo2007) reported

    @DominicLiberka @TELUS @TELUSsupport The charity they do is to support their employees in Philippines! Over 10,000 Canadian jobs shipped to Philippines since 2008