Telus

Telus Outage Report in High Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 03/28/2026 15:55

March 28: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hannybee21V2 NB’s Angsty Nerd (@hannybee21V2) reported

    The @rogers internet outage in my area was one thing. But now my @TELUS data is out now too? You’re making this quarantine MISERABLE 😭

  • AnnoyingBoxz windows_2000 (@AnnoyingBoxz) reported

    @TELUS can you make internet that isnt **** 24/7

  • BryanVision Bryan (@BryanVision) reported

    Hi @TELUSsupport gotta question. We found an iPhone 13 that has a Telus SIM card but looks like service was disconnected so we cant find the owner. Are you guys able to track down the owner if we turn the phone into a Telus store. Really want to get this phone to the owner

  • EatRead EatReadDrink (@EatRead) reported

    @TELUS Just had one of your sales people hang up on me when I said I was still at work and could not talk. You may wish to rethink the third party you've hired. #Rude

  • MarceloSdAraujo Marcelo S. de Araújo 🇧🇷🇨🇦🇧🇷🇨🇦 (@MarceloSdAraujo) reported

    @TELUS, I’m waiting for almost 2 months. You billed me a cancelation fee. Interesting because I didn't cancel anything. Almost $300. I keep receiving messages to pay a debt that I should not have. I need a solution ASAP.

  • hubick Chris Hubick (@hubick) reported

    @alixplicitly @TELUS @TELUSsupport Would you drive right down the sidewalk with pedestrians jumping out of the way? How is this any different? If a cyclist gets injured striking or moving around this truck, any courtroom would find you liable.

  • ArnoldWaxwing Arnold Waxwing (@ArnoldWaxwing) reported

    @newfangl3d @troypavlek Telus plaza, soft seat theatre/performance spaces at Macewan bldg., Macdougal United as a cultural hub, not far from Starlite room. Could be a real nice corridor except the street scape is awful.

  • BurnCity79 JJ (@BurnCity79) reported

    @TELUS is a SCAM. They just sold me a refurbished phone advertised as a brand new phone. Then a few weeks later when the phone started crapping its pants @TELUSsupport told me it wasn't their problem.

  • anxuish yes it's me zex (@anxuish) reported

    @TELUSsupport internets dogshit for 0 while friend near by with Telus is getting good internet. Help a brother out

  • drgreen01 Chris Green (@drgreen01) reported

    @TELUS your customer service is a joke! We’ve been trying to get a transfer of ownership for 2 months and you repeatedly do nothing! #doyourjob @elonmusk do you provide internet to the Alberta foothills!