Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 01/18/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerPowerNL Tyler Power (@TylerPowerNL) reported

    What kind of awful surcharge is call-forwarding @TELUS ? I just got charged more for this than I did for my actual bill. Then your surcharge is 3x more expensive than Bell. You’ve lost an internet, tv, and mobility customer.

  • traceyinvanc Tracey Hirsch (@traceyinvanc) reported

    @JoninaKirton Your provider (TELUS, Shaw, etc.) may have a broader call blocking feature if you look on their website and log into your account. I stumbled on it for my TELUS cell phone..the feature is called Call Control...and never get those calls anymore. It's such a relief.

  • QueenoftheTwits Susie (@QueenoftheTwits) reported

    @TELUS @kaeleehelps builds community volunteering shoveling snow (& polar bear dip) raising money for the humane shelter, solo plastic garbage collections in Lethbridge, AB, & long walks to raise money for the homeless shelter. She's angelic, a highly deserving choice! #FriendlyFuture

  • Spechtacular_ca Elizabeth Specht (@Spechtacular_ca) reported

    @TELUS your customer service is deplorable. Unless you can fix our issues tonight, which some nice person in the Philippines was about to do, and yesterday in Guatemala - b/4 you cut us off, we are gone. Internet, email, TV, security. #worstservice #dobetter

  • jeff672301 jeff jarvis (@jeff672301) reported

    my dogs are waiting impatiently to go outside but they have to wait until the Telus workers are done checking underground cables. poor doggos

  • InspectorNeids Montell (@InspectorNeids) reported

    @TELUSsupport I am having nothing but issues with telus optik here in alberta on the sportsnet channels. Every other channel works fine, but sportsnet channels are constantly breaking up....

  • QueenoftheTwits Susie (@QueenoftheTwits) reported

    @TELUS @kaeleehelps volunteers shoveling snow (& an independent polar bear dip) raising money for the humane shelter, independent plastic garbage collections in Lethbridge, AB, and completing long walks to raise money for the homeless shelter. She's angelic, a highly deserving choice!

  • Nastyboybuttle mildish gambino (@Nastyboybuttle) reported

    @TELUS you have the worst internet service in Canada, smoke my pole

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.

  • Barbc1961 Barb 🇨🇦 (@Barbc1961) reported

    @TELUS Curious why you don't offer Disney Plus? Would love to watch Hamilton, & other movies & events that are on this streaming service. Disappointed.