Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 02/25/2026 23:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • qlee50 unrestricted (@qlee50) reported

    @StephenPunwasi Don’t know about Telus, my previous employer switched us to pacific blue cross, I never appreciated or took advantage but now that I’m in the private sector paying for dental, I really regret not doing so

  • Buntydesai Bunty Desai💎 (@Buntydesai) reported

    @TELUSsupport Any update on Telus outage in Edmonton?

  • ExeMalcolm malcolm (@ExeMalcolm) reported

    @TELUSsupport I did get help yesterday, it just looks like the line was cut off errantly. Strike 1 Telus 😶 Thanks for reaching out.

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @lumin8 Like I said each to their own,circumstances unknown,I use cameras myself; they are useless when not working conveniently on days when things stolen,or when people at doors & now, no sound to be able to hear or respond Telus crap one big lie after another had 13 tech here useless

  • JacksonBiggs780 Matt Lund (@JacksonBiggs780) reported

    @TELUS been on hold for 2 plus hours for tech support still waiting

  • vrajshah229 Vraj Shah (@vrajshah229) reported

    @koodo I just setup 3 new lines. I need help setting up esim on 1. I already bought 1 esim from Telus store. How to activate or link it to my line? Your authorized partner could not setup esim for me. Very strange

  • berniecbbc Bernie MacEachern (@berniecbbc) reported

    One thing power outages are good for is to remind us how bad @Bell @Rogers @Telus are failing in providing adequate cell coverage to rural areas. At least NS Power has crews out working when an outage occurs, but Cell cos... its BAU.

  • MHClark2617 Mary-Helen Clark (she/her) (@MHClark2617) reported

    Getting a hold of someone at @TELUS is the absolute worst.

  • KyleTravisCGY Kyle Travis (@KyleTravisCGY) reported

    @Rogers I’m a bell customer trying to come over to Telus. I have spent 10 hours, with 2 Costco visits, Walmart visit, 2 Rogers retail visits and they keep screwing up the EPP program! Tired again today and they canceled the account for a 2nd time, and still can’t get a phone!

  • Notascam4 Makeshiftgear (@Notascam4) reported

    @thekale2 telus is also awful dw :)