Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 01/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Darkangel75 Jenn (@Darkangel75) reported

    @Teach_Laidlaw 👍🏼 so frustrating. I've had those spoofed numbers call me and mine has been used. Seems to be much better now. Not sure what Telus has done, but it seems to be working. As an added bonus, I haven't really had any serious outages either and often have a better signal.

  • JustWatchMe14 JustWatchMe (@JustWatchMe14) reported

    @David_Moscrop PM @JustinTrudeau @s_guilbeault you must TEAR DOWN CRTC. An organization that was meant to protect consumers is protecting profits of a Canadian telecom monopoly. Why is a former VP of Telus the head of CRTC??? A man who telecom lobbyists can buy with a wink!!!

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Why is it that once I hook my Telus wifi booster back up, the wifi is all wonky and slow again and **** doesn’t load - but for months without a BOOSTER it worked great! I need this booster - fix this issue! @TELUSsupport

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    >CRTC scraps plan to mandate lower wholesale internet rates Of course, the new chairman the CRTC got in recent years is an Ex-Telus executive so of course he would be undoing the Pro Comsumer stuff the last guy did who was not that bad of a chairman for a change.

  • Tawcan Bob | Tawcan 🇹🇼🇨🇦 (@Tawcan) reported

    @MixedUpMoney Have you looked at Public Mobile? They use the same network as Telus and is way cheaper.

  • gopsy_s_goraya Gurpreet Singh (@gopsy_s_goraya) reported

    @TELUS @TELUSsupport can combine explain how can a credit bureau has a wrong account in their system if the creditor doesn’t report it? Please fix your mistake.

  • Andy17383745 Andy (@Andy17383745) reported

    It was 100% @TELUS fault my accounts were stolen. But after I contacted the exchanges and talked to customer support I figured my funds would be safe however that was not the case. Since the hack it seems like all parties involved are running away.

  • shirleyyeung Shirley Y (@shirleyyeung) reported

    @TELUSsupport 1/ May 26 around 1345 - had no internet. Unplugged the router, no luck. Called Telus, they said no outage, did some troubleshooting, conclusion was router is failing. Agent was able to book a technician to drop off a new router for May 27 9 to 11am.

  • mingo59 Marci Girling McPeak (@mingo59) reported

    @TELUSsupport I ordered my new Telus service online, states $45 activation fee waived. I got told by chat support this isn’t so … who’s in the right?

  • BluePa1nt Martin (@BluePa1nt) reported

    @TELUS Ask your MP and @CRTCeng to support @SpaceX with their Starlink constellation. The Big 3, have already gotten 100s of millions and still cannot provide high speed internet.