Telus Outage Report in High Prairie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BW CanAm
(@ba55227706) reported
@nationalpost Telus coerced us into putting down our cards for automatic withdrawal. How do we know these fees aren't already incorporated in the monthly. CRTC will cave just wait and see.
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Catherine Belliveau
(@Miss_KittyCat80) reported
12 years as a loyal @TELUS customer but I'm honestly considering switching right now. This is ridiculous. Sitting on hold for over an hour and a half is not how I wanted to spend my day off.
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Canceled
(@Elliot_43) reported
@dragonfly666797 I used Roger's for 14 years. Switched to telus and barely have service half the time. Always says 4 or 5 bars and says unstable connection constantly.
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Scott Hudson
(@hdsnhwk7) reported
@TELUSsupport an hour plus wait anytime@you call into Telus. Come on! Have a call back que! Also impossible to change email if we don’t have access to the email any longer. Text verify, little changes can make a big difference to your support!!!
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🇺🇦 Vaccinated Me 💉 💉 💉🇺🇦
(@Me93225228) reported
@Miss_KittyCat80 @TELUS I had really good service from Shaw the other day.
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Bryan Cowell
(@bryangcowell) reported
@raymondsnow @TELUS I don't disagree. As I said, rather than imposing an additional charge for credit cards they could just as easily give customers who agree to automatic direct debit a small discount. Solves the pay-on-time issue. TMobile & Verizon offered such discounts when I lived in the US.
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Ryan M.
(@saskryan) reported
Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.
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Brian S 🇺🇦🇺🇦🇺🇦
(@bsharwood) reported
@benlucier @TELUS The cost of processing cash is infinitly higher. If customers mailed cash in envelopes it would certainly bog down their billing department much more than running Cc spreadsheets. (Small bills too)
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Make IT Work
(@MakeITWorkPC) reported
@sjperryCA Some mobile service providers only accept credit card for payment such as Koodo (owned by Telus).
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TinaJ
(@tina_j_) reported
@connordpeters @gar21_s @CBCNews and which company would that be, i pay telus ,shaw , rogers never any trouble, so which company?