Telus Outage Report in High Prairie, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (28%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Alisha Salerno-Ferraro (@Salerno_AC) reported 26 seconds ago

  I was on hold with @TELUS for 15 minutes jamming out to their impressive "on hold" playlist and was rudely interrupted by a customer service rep trying to help me! 🙄

• James Cameron (@lumin8) reported a minute ago

  @TheGMan_2021 @TELUSsupport Telus just upgraded my building to fibre optics but I haven’t felt motivated to switch although Shaw Blue Curve TV is ancient and slow.

• cvs82 (@cvs821) reported 4 minutes ago

  @TELUS how does someone pay their last bill, no access to my Telus from their phone as I have moved to a different provider. Also calling to Telus leaves me on hold for over 30 minutes per call, without any one to help with the payment! No calls during non business hrs! Argh 😖

• Anthony (@dethclokkk) reported 6 minutes ago

  Just spoke to a telus representative. Theyre willing to give me exactly what i aksed for-unlike rogers. What a relief. Sad that you would treat loyal customers in such a callous way..especially during a global pandemic. Truly shameful that i used 2 recommeded rogers @RogersHelps

• Skye 🇨🇦 (@GastownGay) reported 6 minutes ago

  @WitchinBC @journo_dale I think what they are talking about is the mobility fees for service - think your monthly payment to rogers/bell/telus. I don't think the discussion is about the cost of the device.

• Ken Hemmerling (@KenHemmerling) reported 11 minutes ago

  @TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.

• Jasen (@TheRealJasen) reported 11 minutes ago

  @TELUSsupport Any known problems with cell service in Kitchener area? I can't get a connection, several people at work on Telus network having the same issue

• Fully Vaxed Gordie Logan (@GordieLogan) reported 11 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• Nmml (@TrustedSource00) reported 12 minutes ago

  @TELUS No, I support keeping China out of 5G

• Ken Hemmerling (@KenHemmerling) reported 13 minutes ago

  @EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.