Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 02/11/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising landline/cell service currently unavailable in the community of Spences Bridge (@TNRD). No ETA from #TELUS on restoration. Life-threatening emerg? Dial 911 in case service restored. No service? Ask friend for help & head to nearest ER/doc or police/fire dept.

  • jeterfan28 cara (@jeterfan28) reported

    Goodbye Rogers, hello Telus (don’t let me down like they did) Realistically I’m just waiting for @VancityReynolds and #mintmobile to come to Canada

  • RowdyNoMore Bill 🇨🇦 (@RowdyNoMore) reported

    @kingtorc @Virgin @VirginPlusCare Telus has plans that have the data slow down after 30gb. No overage fees. 30 gb is a lot of data.

  • TattrieBNT BKR40 (@TattrieBNT) reported

    @TELUSsupport I was supposed to receive a Optik TV box. Never showed up. I was told my Telus home security system would be installed for me free of charge, no one came. When I call for support I always need a callback, calls from Telus go straight to voicemail every time.

  • Per_sassy Persassy (@Per_sassy) reported

    @nationalpost @TELUS Wtf...is it just me or is homeopathy approved of now as long as its labeled "native"?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @tsubikiwata Hi there! Assyst Payment is a legitimate TELUS service for making payments to notaries.

  • dimstereo D.I.M (@dimstereo) reported

    Thanks @TELUS and @TELUSsupport for suspending my home services even though I’ve never missed a payment. Now I’m spending two hours to get this resolved.

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Telus sounding really good. Their internet is working why isn't yours? Like every other time!!! I am definitely leaving Shaw this time. Absolutely trash service idc what kind of storm.

  • madan889 MD (@madan889) reported

    @TELUS I was offered some outage credits due to Internet service degradation as well as an additional discount, but I saw Telus still charge full service fee as shown in my billing. Need to resolve this issue ASAP. Please call me at 778-681-2889. Thank you for your kind attention.

  • breweryprincess Manda👑🍺 (@breweryprincess) reported

    Shaw is having internet issues. Telus is cutting in and out cell phone issues. Zoom has crashed both of my computers today. Is it the EOB yet?