Telus Outage Report in High Prairie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in High Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Cheese Master
(@CheeseMaster_Pr) reported
@waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.
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Alicia Prevost
(@GraveDancer40) reported
The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport
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Shifally
(@ShifallyR) reported
@Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.
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Common Sense
(@CommonSenseSoc) reported
the after dinner stuff thing... hey @telus @TELUSsupport .. WHY do you keep changing my IP? Really screws up my secure server logins, and its a ROYAL PITA to fix it all the time... STOP doing this!
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maria loi
(@marialoi) reported
@kaifulee Sorry Dr. Lee Kai-Fu, I tested it now, and it is not working, so I can't call you again. I am phoning my Telus to fix the problem, they claimed they did fix it!. Have a great day Dr. Lee Kai-Fu! Thank you!
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Scott W. Bradford
(@ScottWBradford) reported
@Gaohmee Shaw is awful and I just paid 300$ to NOT be with them. I like my Telus service but those two are the big ones. Telus has the benefit of also having phone plans so you can bundle - Telus also has Koodo if you want a more flexible phone plan.
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Raymond 🇨🇦
(@JrdNR) reported
Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.
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sîpîysis
(@BruksAP) reported
@fka_jayesimpson I just switched over from the nightmare that was Telus. Shaw has been much better, but doesn't say much given the troubles you're having, aside from Telus is equally terrible. 😐
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Francisco Gatica
(@fcogaticab) reported
@TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.
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𝙆𝙮𝙙𝙪𝙝
(@Kiltworm) reported
Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?