Telus Outage Report in High Prairie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Prairie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fordyce
(@seanfordyce) reported
@CRTCeng What are you going to do now that they all did not bother? Telus did not even advise their tech support and cust service that people would be calling. It does not exist. Customers can leave if they want as competition doesn't have it either. Everyone laughing at CRTC.
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J
(@j_weepies) reported
@SPhillipsAB @TELUS @telusmobility My 86 yr old mother called Telus for help with her phone package. The rep said her call would cost her $15 since she should use the app. She’s 86 for damn sakes. Utter abuse is Telus customer service.
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Lee Francis
(@yegronin) reported
@SPhillipsAB @TELUS @telusmobility Add another vote for Virgin mobile. Bell network but cheaper and with better customer service.
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melster
(@mangeuxdeploye) reported
Ottawa has been dragging their feet on the Huawei file for years now and it’s gone cost taxe payers hundred of millions of dollars if it’s cancel because Telus and Bell already installed that technology for 600 millions $ on their towers , yup we keep paying for their **** ups
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Steve Murray
(@Steven_Murray) reported
@TELUS I am waiting for a call from tech support but it goes right to voicemail. How can I get through to a HUMAN rather playing phone tag?
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Mark
(@MMACSCOT) reported
@SPhillipsAB @TELUS @telusmobility I’d have to know about your issue with Telus. If I get anything close to crappy service I’ll call their real loyalty and retention line. Bell has same coverage as Telus as they share cell towers. Rogers a joke
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Mizz👠🇨🇦
(@MizzyII) reported
BEWARE: There is a company called WinMacTel calling from 587-943-0411. If U answer your phone, somehow they incur a cost of $3.89 per minute on your local service provider bill. It's as if you accepted a collect call. Telus cannot explain how this occurs but it is charged 2 you.
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WorshipTheGoddess
(@fifty2shrimp) reported
@SPhillipsAB @TELUS @telusmobility The Big 3 ALL SUCK. I've dealt with them all. Bell is harder down the WORST!
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Ron Campbell
(@757jetdoc) reported
from
Old Fort, British Columbia
@SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)
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Jordan Harris
(@the_jordawesome) reported
@distinctivename @johnsonave I came to echo the Ubiquiti thing. Everything on my side of the Telus modem is UI gear, and its been great so far. I went incrementally, from router, to APs and now cameras. It can even automatically reboot the modem if the router detects the internet is down.