Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 01/26/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertsonJohn88 John Robertson (@RobertsonJohn88) reported

    @RHkfather 3of3/ Telus came & upgraded my home Modem late 2018, setting up 2 "available" network connections, one reading 2.4G, the other 5G anticipating 5G to be rolled out in the near future in my community. Well, it is now the latter part of 2021 & there's still nothing near 5G speed.

  • lfletcher61 lfletcher (@lfletcher61) reported

    @patersonjeff Wouldn’t know, Telus isn’t offering free preview of NHL like SHAW is - sucks to be a Telus subscriber

  • DeMille1800 Ora DeMille (@DeMille1800) reported

    Telus as a company is absolute garbage. My bill just jumped $60 with no explanation... not even an email. Telus needs to be regulated to the extent they need to ask permission to scratch their own ***! 🤬

  • sbchillins football team fan #1 🔴🤝 (@sbchillins) reported

    @TELUS *types into goggle* are there any options in BC other the Telus. Nope just this ****.

  • Sarcastiman1 #1 Optimistic Canucks Fan (@Sarcastiman1) reported

    @schaaptop @sportsnetmurph That’s not what monopoly means. It means one corporation dominates the market. Out west Rogers is rare for cable, cell or internet service. It’s Telus or Shaw mostly.

  • stevegplatt Stephen Platt (@stevegplatt) reported

    Been trying to cancel a Telus line today. Two call backs only to be put on hold for over 30 minutes each time. No estimated wait time…nothing. Still not done. Really poor service. @TELUS

  • atcomsystems Atcom (@atcomsystems) reported

    These issues may severely impact Ring Central and Telus Business Connect.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @TELUSsupport I would just like Telus at a higher level to fix it, it’s a recurring issue where people with Central Ice don’t have this issue year after year and even get a free trial. Every year I’m told this won’t happen again and it does

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @CalamityJayne4 @publicfrienemy We had the same issue at the lake west of town. Reliable 25/25 service from Telus. 500Gb for around $65 solved the problem.

  • vdwmontreal 🏳️‍🌈 Zakenar 🏳️‍🌈 (@vdwmontreal) reported

    @TELUS I have had ABISMAL service from all levels (in store, chat, call center) regarding trying to get a new phone and service with you. Lies and broken promises over and over... 0/10 so far