Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 09/18/2025 05:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickMasse Patrick Masse (@PatrickMasse) reported

    @TELUS Just had the worst experience of my life dealing with getting a new phone at Telus mobility. Is there somebody that I can speak to about this matter?

  • ajsh314 Andrea S 🇨🇦 #WearAMask #StayHome (@ajsh314) reported

    @ADT @TELUS @TELUSsupport After almost 24h and 3 calls, FINALLY got an appt for you to come and fix the problem caused yesterday. Security system install caused landline to go down. Guess now I'm without a landline for multiple days. Shouldn't have been this hard/taken this long.

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    @TELUSsupport I wanted to sign up to Telus Public. At a coffee shop that uses it. To get my email. I can't get my email if Telus Public requires me to reply to an email, when the issue I have is that I want to sign up to Telus public to get my email.

  • gabec168 Gabe C (@gabec168) reported

    @GroseAndrew @ShawInfo @Shawhelp We switched to Telus around 10 years ago. I don’t know what took us so long. So far so good. The one thing about change, it’s never permanent. You can always go back to Shaw.

  • Dowsonaaron Aaron Dowson (@Dowsonaaron) reported

    @edmontonjournal @TELUS When I lived in the country @TELUS double charged me over $50 a month for two years for a “rural line” and f**ked me when all their employees went on strike one year. Worst telecommunications company ever. Do not recommend

  • robert_abdul5ca Robert (@robert_abdul5ca) reported

    @edmontonjournal @TELUS Telus sucks In rural alberta.Paying high prices for ****** Internet.

  • Carter_Loose Carter Loose (@Carter_Loose) reported

    I’m absolutely furious with @Telus and @TELUSsupport I have a customer that had their phone system go down on the weekend. They were able to get the number forwarded to a cell phone until I was able to get the new phone system and install it. Continued in thread.

  • kaoi_h K. (@kaoi_h) reported

    @EvoCarShare All good, as soon as I saw it was with Telus, I understood that even Evo gets s*** service from them. Hope it gets fixed soon.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • ImnotLamp ImnotLamp (@ImnotLamp) reported

    Telus **** itself. Never have I felt so alone :[