Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 12/07/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • annoyed_wpg I'm afraid not (@annoyed_wpg) reported

    @rhonda77961226 @tombrodbeck @WinnipegNews I also know three people who took the jab and now have full 5G service. Telus has been hunting them down to destroy this free service.

  • prairierose58 Sharla Parry (@prairierose58) reported

    @889ShineFM cannot get you thru Telus tv. Just large hum noise. Seems to be ongoing problem. Had to switch to Edmonton.

  • the_huwmiller Huw Miller (@the_huwmiller) reported

    the house has had no wifi for the last 3 days, but Telus came and fixed the problem and i now have wifi again!!!

  • YEAllan13 Y. E. Allan (@YEAllan13) reported

    Hello @TELUS and @TELUSsupport I don’t want credit, I want a refund to my credit card for the over $500 you charged me for a service I don’t even have. This is absolutely outrageous and completely unacceptable.

  • NicelyNabil Hanker and Chief (@NicelyNabil) reported

    Ok, not sure what to do. Need help. Have to choose for TV and Internet between Shaw and Telus. What to do? RT for a better sample. @ShawInfo @TELUS

  • urbanehillbilly Cohan Fulford (@urbanehillbilly) reported

    @jayakerley There was a program to support broadband development in this area some years back (provincial, I think)- there are lots of small wireless companies, but they all want line of sight to towers. Telus has a newer version of the hub I use, need to see if that improves connection.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported

    @JasonPYYC Rewarding bad behaviour is JKs thing.. Toor found guilty of 26 counts of election fraud, Telus found guilty of multiple privacy breaches.. Fir and Issik getting Associate Minister appointments.. AIMCo getting control of additional pension funds.. Semmens getting a plush AHS job

  • Sebastien_4tin Sebastien Fortin (@Sebastien_4tin) reported

    @TELUS @ISED_CA Literally never seen any programs connecting any northern programs from @telus

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, Myhome internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus marvelous fiber optic I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

  • TheV_eh The V-eh🇨🇦 (@TheV_eh) reported

    And shocking no one, the technician marked the job as complete. Thankfully this has been the first bad experience I've had with @TELUS, but boy was it a doozy. Go big or go home I guess eh?