Telus

Telus Outage Report in High Prairie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 01/17/2026 19:40

January 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • emailis4friends DB from YEG (@emailis4friends) reported

    @kirst_alyssa @TELUS The most annoying part is the amount of time the customer needs to spend on this ****. Why do I need to spend hours talking to them and then other companies to deal with this? Make it easy like every other customer service company.

  • Weedman16S Cuddleman53 (@Weedman16S) reported

    @kirst_alyssa @TELUS Touch wood but I have been with Shaw 2 yrs now and have never had a problem. There cell phone rates are awesome.....They contact me everytime they have a special. Shaw has Awesome deals and Customer Service...

  • johnny67531 Johnny67531 (@johnny67531) reported

    @MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @RRolyat @TELUS Absolute garbage!!! How can they get away with what they do? I’m tired of it

  • 06kachow Kachow 333 (@06kachow) reported

    EMOTIONAL TWEET AGAIN LOLOL **** UOU TELUS MY **** FREEZES FOR NO REASON HAHAHA

  • deedar01 DeeRDrr (@deedar01) reported

    @kirst_alyssa @TELUS I was a loyal Telus customer for 20+ yrs but left them about 5 yrs ago as they refused to match any deals from the other companies. Since then, I buy my phone outright, go with the best deal and keep an eye out for even better deals.

  • KatieRossco Katie Ross (@KatieRossco) reported

    Today, I agreed to pay @Rogers $2300+ in cancellation fees to be rid of their service. We’ve been without home internet since the outage & they will only provide 3GB of additional phone data to hold us over. We’re a household with 5 smart phones #freeagent @TELUS 🤪@Bell

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @mctada @TELUS It does suck. Canada is ****** when it comes to cell service providers

  • RRolyat Retswerb Rolyat (@RRolyat) reported

    @kirst_alyssa @TELUS Canadian service providers are garbage

  • jmacbacon Jmac (@jmacbacon) reported

    @kirst_alyssa @TELUS I get it. But I’ve never had an issue with Telus. Whenever I do I let them have it and threaten to pull all my company phones off their system LOL I usually end up with the new customer deals they hate giving loyal customers. Just don’t tell them your “company” name LOL