Telus Outage Report in High Prairie, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Niki (@Niki86877402) reported 2 minutes ago

  @TELUSsupport is there any after hours support? None of our TELUS devices are working after a power outage

• Buwa (@BuwaLegend) reported 3 minutes ago

  TELUS has the worst customer service ever🙄

• Joe Bowser (@infil00p) reported 4 minutes ago

  @fanCRTCProfling @TELUS Yes, it definitely is. I'm messing around with the damn thing now. It's pretty terrible, and my office is now 25 degrees. It seems to only run on modern NVidia GPUs, so that's a thing. The biggest red flag is how it determines all other miners are malware!

• Scott Gray (@shadore66) reported 4 minutes ago

  Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem

• Tyler Higgs 🇨🇦 (@UberJumper) reported 5 minutes ago

  Been working from Home now for nearly 2 years. First significant outage from @ShawInfo for Internet in that time. @TELUS mobile to the rescue.

• 🌤️CalgaryBluesky 🇨🇦🇸🇰 💉💉💉 (@CalgaryBluesky) reported 5 minutes ago

  @EntitledCanada @TELUSsupport Agree! At least I got a greater sense that Telus mildly cared. Shaw don't give a damn.

• Alanna (@Alanna34814897) reported 6 minutes ago

  @TELUSsupport Hey Telus 👋🏽 I am no longer a customer but keep getting a monthly statement with a negative balance. Any way to stop this?

• alexwh (@alexwh) reported 6 minutes ago

  @TELUSsupport Advice from my Burnaby daughter: Get rid of Telus. The only reason I am still with it is to keep my almost 30 year old Telus email address. But since your service and technical support is so terrible I may begin what is left of the new year without telus.

• Joe Boss (@JoeBoss) reported 9 minutes ago

  @TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake

• Scott Gray (@shadore66) reported 10 minutes ago

  @MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue