Telus

Telus Outage Report in High Prairie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Prairie, Alberta 01/24/2026 03:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bgftgy31 BGFTGY (@bgftgy31) reported

    @TELUS Conditions are if you are a new subscriber they lay down for you but if you are a 10 year subscriber bend over and take it

  • hslotlovers emi (@hslotlovers) reported

    my wifi is **** you ******* ***** *** stupid omg telus please fix my wifi

  • AmbsLyne Ambs (@AmbsLyne) reported

    @TELUS A good way to turn people away from ever using your service is have associates come to my door 4 times in 2 days, and then be unprofessional and rude because I'm not interested.

  • scotty_canada Scotty in Canada (@scotty_canada) reported

    @TELUS Would love to sign up but no support in new west area...

  • Robin_Brownlee Robin Brownlee (@Robin_Brownlee) reported

    Maybe I've got it wrong, but when TELUS customer service forwards you to billing and the line rings for, let's see, going on 30 minutes without any answer, they're simply hoping you give up and hang up. #brutal

  • 06yellowvette 06yellowvette (@06yellowvette) reported

    @Shawhelp Shaw has the worse customer service i think I've ever come across, 2 hour wait time is ******* bullshit,i can see me switching to telus even though they aren't any better

  • dovecreekgal K. Eigler (@dovecreekgal) reported

    @TELUS did you know that Telus is AWARE of the internet WiFi issues, where the signals are dropping for lots of customers and is getting worse. Telus, you advertise that your internet is the best. Well, I can tell you it is not and that’s false advertising! You suck!

  • cats_with_hats Gato Chapeau (@cats_with_hats) reported

    @GlobalCalgary You see people on Reddit always complaining about shaw outages, yet you never see telus ones.

  • effy_terry Organize That (@effy_terry) reported

    @TELUSsupport Carlos a manager from Telus just called me and offered me a $25 credit for the 3 hours it took for “me” to come with a solution to this issue. I told him no thanks.

  • fosbrooke foster brooke (@fosbrooke) reported

    @sqwabb @TELUS Never answer a ringing pay phone. I did, on Granville St a few decades back. Was a guy asking how I was built and if I was interested in boxing him around. I played along for a couple minutes until his breathing got heavier then hung up.