Telus Outage Report in Ottawa, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Phone | 8 days ago |
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Internet | 21 days ago |
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Internet | 27 days ago |
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Phone | 1 month ago |
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Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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David McGuffin (@mcguffindavid) reported from Chelsea, Quebec@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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antpepe (@antpepe) reported from Ottawa, Ontario@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Young (@terry_yzt) reported@RodKahx Also the absolute insanity to think that somehow Bell, Telus , Westjet, Sobeys, Save-On etc haven’t been doing THE EXACT SAME ****
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mica (@mxxca_) reported@itssonia_kay It’s not bad but my connection isn’t always good cuz me and my grandparents all have at least 2-3 devices connected at once so there’s always someone lagging (me). Idk if it’s cuz there’s not many telus towers near my area or what
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Onegoalgame (@rtaylor999) reported@Rogers is such a terrible company, switched to telus a long time ago and its not even close regarding customer service.
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CryptooooTunaaaa (@crypto_tunaaaa) reported@TELUS has to be the worst company I’ve ever dealt with in my life.
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Redridinghood (@Foodieheart2) reported@robyncrawford_ @CityNewsVAN All good here, Rogers service is fine, had Telus for years and switched as they have so many no zones, where with Rogers always have service. It was one day, not sure why everyone so up tight, we rely too much on tech anyway. My opinion
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Silvana (@silvanakingsl) reported@davidcheyne We know this was something nefarious. I know this was practice run for what is coming. Like you said I am sure it will be telus, Bell next, this is bigger than just a regular outage. Rogers is owned by Blackrock and Vanguard what does that tell you?
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Chief Fat Guy *rich people suck*🇨🇦 🏳️🌈 (@chieffatguy) reported@StephenJack4 @StephenPunwasi Never going to happen. I would suspect there is only one national network. Telus is fully integrated with Bell and Rogers is only a nationwide cell network. I would guess only Bell has a full, Fibre, hardliners, microwave, cell network Canada wide. And I took them 100 years
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kettle (@kettle_o) reported@Stormzystarz Theres Telus International too if the position is still there. Its US Rater but i think they have others. Gives around 200 a month, stay at home, an hour a day, 5 days a week but you can do 7. Its like you rate ads and give small reasoning on the rating. It might help a little.
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CelebSocialite (@CelebSocialite) reportedGTA who is you cell service provider? #Rogers #Bell #Telus
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Dan (@TheFundView) reported@CBCAlerts I have @TELUSsupport in Richmond Hill .. who by the way hasn't bothered to upgrade their tower in 10 years....and they know of the issue.... so I get Rogers Cell service EVERY DAY thanks to @TELUS Yay me. I feel lucky. 🙃