Telus Outage Report in Ottawa, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Kanata and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Heather Badenoch 💉💉💉
(@HeatherBadenoch) reported
from
Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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MaryKatharine 🇨🇦 🙏 😷
(@MaryKatharine) reported
@ShawInfo Shaw cable went out, again. The mobile service is horrible. After almost 30 years, I think I have to switch to Telus. I'm sick and tired of pulling out furniture and resetting, and resetting.
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Paul Winston MD - Restoring Movement is the goal.
(@drpaulwinston) reported
@ElizabethRBess @dockevinmcleod @bcndp See the FP would normally provide good longitudinal care and manage their patients and refer when they needed help. Those that still are in practice are vastly superior to the Telus Nation.
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Henrik to Burrows
(@burrows_henrik) reported
@TheDiscoStu Horrible interface on @TELUS y’all need to fix that ****. It’s embarrassing @CraveCanada
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sumo_suzy
(@sumo_suzy) reported
anyone else on @PublicMobile or @TELUS in MB having data issues or is it just my stupid new phone
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HorseShoe Hillbilly
(@HorseShoeHillby) reported
@NETAGOwireless What a let down, Netago has been good to us, the few problems we’ve had over the years were fixed quickly. Telus enjoys taking 4-6 weeks for a service call. I may have to make a call to uncle Elon #Starlink
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𖤐ебать Джейсона Кенні𖤐
(@forktheucp) reported
@ettenyl @TELUSsupport What the hell?? I’m with @PublicMobile which is a subsidiary of Telus and it’s a lot cheaper. I pay $50 a month for 10gb of data, and have unlimited minutes to the states. It caps my data if I’ve used it all and never overcharges me. Easy to port your number to!
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wjh2os
(@wjh2os1) reported
@TELUS @FriendlyFuture @redcrosscanada You pik tv sucks. Everyday I get the same error you have exceeded your limit, when no one is logged in. I do not have time to call you everyday and sit on hold. I will be canceling my services as this has gone on for almost 2 years and you have done nothing to fix it.
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FORESHADOW
(@AssadFarrukh) reported
@TELUS very good service with the worst customer service @TELUSsupport I still have no clue on my online phone order for which they forced me to upgrade my plan for to get a new one.
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MAWM
(@MAWM74895769) reported
@TELUS The difference? The rest of the developed world doesn’t get gouged on cell service pricing!
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Steve 🇺🇦
(@tewha) reported
I’ve seen maybe one Telus wifi network in the last five years. I guess that didn’t go anywhere.