Telus Outage Report in Ottawa, Ontario

My #Telus phone service is kaput, anyone else?

@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

@TELUS Wrong geo location for this ad, no one in Ontario gives a shit

@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

@mcguirp @TELUS It doesn't matter, they are all awful😪

@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

@TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.

Is Instagram working for y’all or is it just my phone? Or is it Telus’ network? Or did a satellite wire get cut… lmk

@LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?

@LandryLes @TELUS Nope, sorry...that's a huge problem. I've been laughed at before like that and got into a huge verbal altercation with the jerk. I'm sorry that happened Les, that's so rude & condescending.

@TELUSsupport Hi, i have an appointment for Fri 26th re phone and tv modem. However since i hung up with Telus tech support my phone is now dead. Can anyone tell me what is happening or do i have to wait to friday for help?

@TELUSsupport Hi, I may have to bother you again. I have contacted Telus support hotline to create a new repair request of the pole 2 months ago. But there is no any feedback till now. Could you help to look into this? Thank you!

@smphoto @MobileSyrup The big bait and switch scheme, get everyone used to digital payments - that enable more commerce than ever - then charge the customer for doing business. @TELUS, this is a despicable practice, especially considering we have some of the highest telecom rates in the world. Arrêt!

Kinda BS that Koodo uses Telus’ network and I barely get service on the line in the plant but I just switched to Telus proper (corporate plan) and now I have 5G 🧐

@ToddTUCanada we have rights to our credkt scores, you worthless p.o.s. especially when we arepaying for access to them. I am not paying more. I am not paying you $20 a mo th directly. Telus sold me the service. You are rippingme off. Not telus.

telus every month while im a customer: **** your phone and **** you, here's a 400 eat **** fee if you want insurance to cover your repair telus when i threaten to leave for bell: we'll suck yo ****