Telus outages and service status in Ottawa, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 2 months ago |
|
Ottawa
|
Phone | 2 months ago |
|
Nepean
|
Phone | 2 months ago |
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Ottawa
|
Internet | 2 months ago |
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Ottawa
|
Internet | 3 months ago |
|
Greely
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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David McGuffin (@mcguffindavid) reported from Chelsea, Quebec@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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StickersRIP vtuber (@StickersRIP) reported@YakkStack Telus handed over data to the government without customer consent. Also, no warrant.
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ArisGritzalis (@AGritzalis) reported@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE
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HoodMomma (@MommaHood2) reported@janelleybelley3 I can handle my own but I can't imagine a single woman alone having either of these 2 creeps coming into her home. Always have another person whenever Telus sends a rep. The 2nd rep was trying to get feely with me, gave me his card & said call anytime I like everything WTF gag
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It's just me (@PerfumeYou) reported@MarkJCarney Time to cancel #Telus Time to leave the communist corporation, cut them off where it hurts. Turn off the money 💰
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Dustin De Yaegher (@duder_1987) reported@BantrySeedFarms @TELUS No better in Manitoba. Absolutely **** for the money we pay.
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JT🇨🇦 (@Jeffdthompson) reportedOne of Canada's largest telecom companies just became a real estate developer. And the story behind how is worth paying attention to. Telus owns over 2,300 institutional properties across Canada. Most of them were built decades ago to house copper-based telephone exchange equipment the backbone of the country's phone system. As Telus migrated to fibre optics, that equipment shrank dramatically. Suddenly they had hundreds of well-located properties in the heart of Canadian communities sitting largely empty. So instead of selling, they decided to build. Through an initiative called Telus Living, they are now repurposing and monetizing those former exchange sites into purpose-built rental housing. The company has identified approximately 200 sites for alternative uses. The projected stabilized value of the portfolio could reach up to $3 billion. The execution is already well underway. Their first building in Nanaimo received its occupancy permit at the end of April and began welcoming residents last week. Vancouver's Point Grey is under construction. A further 18 properties are proposed to add over 3,000 homes across BC over the next six years, with plans to expand to Alberta and Quebec. Telus Living could eventually deliver 5,000 to 10,000 units in BC alone. There are a few things that make this story interesting beyond the headlines. First, the locations. These aren't suburban greenfields. They are infill sites in established neighbourhoods, exactly where rental housing demand is highest and new supply is hardest to create. Telus didn't have to find the land. They already owned it. Second, the model. Telus Living could eventually be converted into a REIT, turning a telecom company's real estate liability into a standalone investment vehicle generating long-term rental income. Third, the broader signal. When a company with no background in real estate development looks at its asset base and sees a $3 billion housing opportunity, it tells you something about where value is being created in Canada right now. The housing crisis and shifting technology created an opening. Telus walked through it.
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Freaker By The Speaker (@FleetFreaker) reported@KirkLubimov Try again, *******. Canada ( telus ) is building People like you are the problem. But anything for a buck, huh, champ
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Ingenious (@GeniusITM) reported@PeterMeiszner TELUS's established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.
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LA (@trying2help) reported@The_Brian_Life Canada needs its own in house CDN ownedcAI data centre. Telus is a reasonable candidate Having two downtown Vancouver - why? MT Pleasant is very close . Water is an issue and noise concerns - huge
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Chad (@ChadR991) reported@BlondeBigot11 @TELUS I can never trust an Indian anywhere near my property. They’re habitual liars, scammers, thieves, fraudsters and criminals. I will never give them my business. Indians are the most dishonest snd untrustworthy people I’ve ever come across. Nothing will change my mind now.