Telus outages and service status in Ottawa, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 2 months ago |
|
Ottawa
|
Total Blackout | 4 months ago |
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Ottawa
|
Phone | 4 months ago |
|
Nepean
|
Phone | 4 months ago |
|
Ottawa
|
Internet | 4 months ago |
Community Discussion
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Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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David McGuffin (@mcguffindavid) reported from Chelsea, Quebec@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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PsudoMike 🇨🇦 (@PsudoMike) reportedVancouver council votes this Wednesday on pausing new AI data centre approvals until the city builds an actual framework for water, power, and noise impacts. Telus has two projects riding on it. Asking a company to prove it won't strain the grid before shovels go in the ground is normal due diligence, not overreach. If a project can't survive that review, it was never going to be a good neighbour.
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Catherine Calder (@Loricatty) reported@alleria_eh Bloody idiot. Here is a PARTIAL list. You are using most. X itself Your Canadian internet provider, such as Telus, Rogers, Bell, or Shaw, routes traffic over an internet backbone that uses equipment, software, and services from numerous U.S companies Apple (if using an iPhone or iPad). Google (if using Android, Chrome, Gmail, or Google DNS). Qualcomm (chips in many Android phones). Intel or AMD (if using a PC). Microsoft (Windows, Edge, Outlook, OneDrive, etc.). NVIDIA (graphics hardware in many computers). Visa or Mastercard (if paying for X Premium or making online purchases). PayPal (if used for payments). Cloudflare (many websites, including services connected to X, rely on it). Amazon Web Services (AWS) (many internet services depend on AWS, even if X itself does not). Oracle (enterprise software and cloud infrastructure used across the internet). Cisco (networking equipment carrying internet traffic). Meta (if they also use Facebook, Instagram, WhatsApp, or Threads). Adobe (if editing photos before posting). OpenAI (if using ChatGPT to write posts). GoDaddy (if they own a website linked from their X profile). Verisign (operates key internet infrastructure for .com and .net domains).
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Ryan Bushell (@NewhavenPM) reported@tsxman @zethuscap Time will tell… good luck with Mamdani on GO.UN… you always want to be buying what PE is selling… Telus is 2.5% of the portfolio I’ll stick with Dodig and a massive fibre optic network at $14
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Canoof (@Canooflehead) reportedMy dealings with @Rogers & @Telus over the past couple months have made it blatantly obvious that we have a crisis in Canada when it comes to the telecommunications monopoly. Abysmal customer service from both companies. Changing service providers has made no difference.
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Playoff-Jim (@DiabloPick) reported@Jhammy51 @Rogers @TELUS Telus is the worst company you can change to. They are idiots. You will regret it in no time.
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F-Word Scissorhands (@The_Dumbening) reported@RyanNPike **** @Rogers. Cancel your Sportsnet subscription. Switch your cable and internet to telus. They buy out MLSE and then start stripping the rest of Canada? Hope you like "All leafs, all the time!".
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Jayem 🇨🇦 (@LXXIIpercent) reportedTelus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!
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Jayem 🇨🇦 (@LXXIIpercent) reportedNot good when you walk into a @TELUS authorized repair shop, tell them the issues & before they even see the phone their first question is "is it the Galaxy S26?" @SamsungMobile just released this phone a few months ago & it's already known to repair shops to have issues 🤦
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gm.itchell (@gm_itchell) reported@TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they don’t know why I can’t get internet. Or if I do, don’t know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. I’ve only ever had issues with telus.
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Derek Reid (@PigtailReid) reported@TELUSsupport @MaizeingPete All services suck in Ontario no calling, no texts, no iMessage, no data do better @TELUS quit asking your customers how your service is just make it right worst service ever lately