Telus Outage in Ottawa, Ontario

@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

My #Telus phone service is kaput, anyone else?

@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

@TELUS Wrong geo location for this ad, no one in Ontario gives a shit

@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

@readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.

They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.

You know things are bad when sites will not load & you are sitting less than one metre from the router. #Telus

Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.

He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

@TELUSBusiness I was speaking with a rep online this evening about how the TELUS bring it back works. And inquiring if I could upgrade two months early or not. Especially since I’ve been a loyal customer for years now. After the rep explained that I would have to pay to cancel.

the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.

so i was transfered to a tier 2 tech. or so i thought. i asked this new person, are you a toer 2 tech? they said, well i'm a tier 1 manager. i'm getting frustrated now & all the horror stories of telus tech support are running through my head. i decided to bear down & see.

someone make this make sense my internet is telus, but it runs off of the telus service towers, so it has a service bar on the router when the router had 3 bars a few weeks ago, i had 1100 ping on fortnite constantly my mom moved it back to where it was before

Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable