Telus Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	1 day ago
Ottawa	Phone	6 days ago
Nepean	Phone	10 days ago
Ottawa	Internet	23 days ago
Ottawa	Internet	30 days ago
Greely	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Eric Goodwin (@auxonic) reported 21 seconds ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Paul McGuire (@mcguirp) reported 3 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  antpepe (@antpepe) reported 8 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Vivek Dehejia (@vdehejia) reported 8 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Bram Abramson (@bramabramson) reported 10 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Christina (@CJAY932) reported 24 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Eric Goodwin (@auxonic) reported 28 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Paul McGuire (@mcguirp) reported 29 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  David McGuffin (@mcguffindavid) reported 30 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Michael.L (@OCT_Fan) reported 36 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Patrick Kay (@PatrickRKay) reported 38 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Stefane Brunet (@StefaneBrunet) reported 40 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Michael Suddard (@MichaelSuddard) reported 43 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Eric Goodwin (@auxonic) reported 47 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Dave D Garand (@DaveInBlackburn) reported 49 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Paul Boyer (@PBoyer82) reported 50 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 54 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Paul McGuire (@mcguirp) reported 56 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  simon (@stillwellgray) reported 56 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Michael Suddard (@MichaelSuddard) reported 57 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Alec Couros (@courosa) reported 8 minutes ago

  For website we tried two different computers on two two different networks - both Chrome and Safari with three different credit cards. For phone, we tried phones connected to Sasktel, Rogers, Telus, and Bell. Same issue happened in May. Had to order at store.

• 
  LifestyleDigs (@TheLifestyleDig) reported 12 minutes ago

  Another dropped signal @TELUS Optik TV because Telus never wastes an opportunity to remind their customers of the ****** service they provide. I wonder how long it'll be down this time.

• 
  Christine Selinger (@CBSelinger) reported 15 minutes ago

  Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

• 
  Andrew Scheideman (@AndrewScheidem1) reported 15 minutes ago

  @calgaryherald @TELUS I paid Telus $130 a month for internet that got steadily slower for two years until it became completely unusable. Telus didn't care and offered no solution. I'm tired of the Bell, Rodgers, and Telus Triopoly. I'm switching to Starlink.

• 
  The Stimulus Pumper (@elon_lord) reported 20 minutes ago

  @eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service

• 
  ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported 20 minutes ago

  @TomMcCrory7 That's what they want. 20h wait times in emerg so people say fine **** it give the health care system and all my private information to Telus

• 
  mashaim🍂 (@mashaimm_) reported 21 minutes ago

  wtf is that weird apple/telus ad

• 
  bcwolfgirl aka mèlemst’ye (@bcwolfgirl) reported 22 minutes ago

  got a USELESS NEW PHONE 3 weeks ago & for some stupid ******* reason Samsung can't figure it out & TELUS PAGE WON'T LOAD GRRRRR everyday i try for an hour or 2 then just give up 🖕🏾 FUUUUUUCK

• 
  RobsBohoStudio (@Boho_Studio) reported 22 minutes ago

  @nigelscheapvlog @TELUS I'm on telus, I havent noticed any issues. But I have a Samsung not sure if that makes a difference

• 
  Jake (@failb8) reported 23 minutes ago

  NEVER had such an issue when I was originally with Telus, sure speeds weren't comparable, but my ping was never this horrific.