Telus outages and service status in Hilliers, British Columbia

Problems in the last 24 hours in Hilliers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hilliers, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Hilliers, British Columbia

Latest outage, problems and issue reports in Hilliers and nearby locations:

• 
  Sean Higgins (@seanchiggins) reported 11 minutes ago from Parksville, British Columbia

  Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen (@prairieoceanboy) reported 8 minutes ago

  @bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow

• 
  Ali Ma (@amalpro765) reported 12 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Darkchachan (@Darkchachan17) reported 15 minutes ago

  @TELUS Nobody gave me an asset calling, and the support team in the app is really slow, I did had an answer but I’m not happy with the service attention.

• 
  Reiko Koyama (@reikokoyama79) reported 16 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Bon (@bon_muses) reported 16 minutes ago

  @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 18 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  Teresa Reza (@teresa_reza) reported 19 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Mike in the Valley (@mikeinthevalley) reported 20 minutes ago

  @TELUS @TELUSsupport With more of our population aging and companies moving more stuff to the cloud, these issues will continue to happen but without providing a way for the client to get support for a change they did not request, without paying for it, is pretty irresponsible as a corporation.

• 
  C Lo aka Vandal Savage (@intrikitt) reported 25 minutes ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  Brad B (@soldmangach) reported 27 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus