Telus

Telus Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 10/15/2025 19:50

October 15: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Parksville, British Columbia

Latest outage, problems and issue reports in Parksville and nearby locations:

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • swdshmtbll ALEXA W (@swdshmtbll) reported

    @BrooksHoffos @TELUS I would never lol

  • swdshmtbll ALEXA W (@swdshmtbll) reported

    If @TELUS calls me one more time asking me to get a phone plan with them I will cancel my home services and go with a different company completely. Literally being harassed. So ******* irritating.

  • Hi_itsAbby Abby 👑 (@Hi_itsAbby) reported

    Our new tenants got Telus but even they couldn't confirm that it was a Telus employee. Does your policy state that it's okay not to carry id? How would customers know that it is Telus installing?? And the technician was rude too. Unbelievable

  • KalitaNite Kalita Nite (@KalitaNite) reported

    @TELUS worst customer service ever. Why yall hang up all the time? If yall just deal with the problems u created....

  • amy_e_garrett Amy Garrett (@amy_e_garrett) reported

    @SpaceX @TMobile Drive highway 43 through Alberta in the winter and see just how bad/dangerous dead zones can be. There's several dead areas totalling over an hour of dead zones, mostly in dangerous hilly areas that get very icy. I love this plan. Screw Telus/Bell/Rogers.

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • MelOrenstein1 Mel Orenstein (@MelOrenstein1) reported

    @TELUSsupport Just on hold with Telus Mobility customer service for the last 40 minutes. Disappointing I don’t recommend Switching to them it seems they really don’t care about their customers. If they did they would allocate the proper resources

  • RyanM1randa RyM1ra (@RyanM1randa) reported

    @MKritch @RogersHelps Good to know. Im only with @RogersHelps cuz of corporate discount. We now offer Telus. Going to look into it cuz the network is sooo 💩💩💩

  • FunkybunchesOO Mark Johnson (@FunkybunchesOO) reported

    @TELUS The company who will lay off dozens of you to hide an ethical violation of a VP. The company who will be sabotage medical records to make other vendors look bad. Work for Telus. Sell your soul.

  • AbBowHunter1 AbBowHunter 🏳️‍🌈 Bi (@AbBowHunter1) reported

    Nothing like being in icu visiting and you have 0, none nada for cell reception. Good job #telus if you want horrible service go with Telus.