Telus Outage Report in Hood, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hood, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bobs Arthurs
(@sitsiparthurs) reported
@TELUS by far the lousiest automated customer service. By far!
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Dan D'Alessandro
(@ddalessandro) reported
@telus #telus wait time is over one hour! That’s not service. Used to be the best.
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kingofqueensland
(@kingofqueensla1) reported
Shout out to @TELUS tech who came to fix our landline showe up wearing an n95 was nice not having to beg and reveal medical details to persuade someone to protect our CEV family members
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Campbell Patterson
(@CPComm) reported
@BenKlass @quaid_jennifer The other problem with this expedient decision is it ignores the fact that the number of TSPs competing in Canada will be reduced by one. Given Bell, Telus, & Rogers will control north of 99% of wireline FTTP and wireless 5G, Canadians need more competitive choices, not fewer.
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Perry
(@macpm3) reported
@Bryson_M So frustrating. Current Telus customer and their “sale” offer to me right now is 85/mo for 50gb and 90/mo for 100. Currently paying 80 for 20gb.
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Heather Milne
(@HeatherMilne2) reported
@telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.
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clown perceived
(@millenialfxlcon) reported
so my buildings maintenance team may actually be the ones behind my internet **** up. here is hoping they fix it faster than telus does
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Dan D'Alessandro
(@ddalessandro) reported
@telus #telus 1 hour and 45 min!! And then they had to transfer me to Support group ensuring me it wouldn’t be a wait and 20 min later I’m waiting!! And there’s NOTHING I can do.
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Brit
(@BritneyDenson) reported
@TELUS @ExcellenceCan Oh please, worry about providing customer service. I don't care if you coddle your employees.
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Erin Manning
(@erinamanning) reported
Hello @TELUS @TELUSsupport! After 2hours and 3 minutes on hold concerning my new Telus Home Solutions purchase I was cut off, because "my call cannot be answered". Is someone able to help me virtually and save me another 2 hours on the phone?