Telus outages and service status in Westmount, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received May 24, 12:03 AM EDT.

Internet (54%)
Phone (18%)
Total Blackout (14%)
Wi-fi (10%)
E-mail (2%)
TV (2%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0
May 24, 4:20 AM EDT	0	0	0
May 24, 4:40 AM EDT	0	0	0
May 24, 5:00 AM EDT	0	0	0
May 24, 5:20 AM EDT	0	0	0
May 24, 5:40 AM EDT	0	0	0
May 24, 6:00 AM EDT	0	0	0
May 24, 6:20 AM EDT	0	0	0
May 24, 6:40 AM EDT	0	0	0
May 24, 7:00 AM EDT	0	0	0
May 24, 7:20 AM EDT	0	0	0
May 24, 7:40 AM EDT	0	0	0
May 24, 8:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	8 hours ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	5 days ago
Burnaby	Phone	5 days ago

Nearby cities with recent reports

Vancouver

9 recent signals

8 hours ago

Burnaby

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

Dai Manuel (he/him) (@daimanuel) reported 5 minutes ago from Bowen Island, British Columbia
@TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.
Kerri Coombs (@kerricoombs) reported 5 minutes ago from Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
David Schreck (@StrategicThghts) reported 9 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Kiefer Abram (@kikithekrakra99) reported 12 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
BdblE (@MsYouDoYou) reported 13 minutes ago from Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
BdblE (@MsYouDoYou) reported 17 minutes ago from Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
Ciara Hempseed (@CiaraHempseed) reported 20 minutes ago from Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
Emmanuel Naidoo (@naidoo_emmanuel) reported 20 minutes ago from Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
Dave Pasin (@dave_pasin) reported 21 minutes ago from Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
Gustavo Lin | 林偉綸 (@Gusslin) reported 31 minutes ago from Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
SGC Dream a little. Dream a lot. (@SamGorC) reported 33 minutes ago from Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
freelance cyberbully (@d_esiree_______) reported 35 minutes ago from Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
Grant Bowen (@bow_en_arrow) reported 45 minutes ago from North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
James Young (@jamespatyoung) reported 51 minutes ago from North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
Mark the Teacher (@mmgreid) reported 53 minutes ago from Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
Dave Pasin (@dave_pasin) reported 54 minutes ago from Vancouver, British Columbia
@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
Cam Cavers (@camcavers) reported 55 minutes ago from Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 56 minutes ago from West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Ketchup Chip Enjoyer💪🇨🇦 (@PeZzy) reported 4 minutes ago
@jodyvance @TELUS Replace the network cable between the Telus TV box and the modem.
Deaks (@realone0doubt) reported 8 minutes ago
@MelissaLMRogers @TELUSsupport Lmao $100 a month? I pay $50 a month and have more GB than i can deal with … with telus. I get ur point but maybe slim down ur plan a bit and stop thinking u need every option
Fu Cookies20 (@FCookies20) reported 10 minutes ago
Not while my mobile bill is $125 they're not???? Wtf - we have the highest mobile rates in the G7. I'm tired of getting robbed by Rogers/Bell/Telus tf?
Kevin Derulo (@derulo_kevin) reported 14 minutes ago
@MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan
capt_Ivan_Danko (@Capt_Ivan_Danko) reported 14 minutes ago
@MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .
LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported 19 minutes ago
@Thundercattttt0 @TruthFringe @BlueJays Ya, Telus just sent me an offer for 25gb and cell service for $25 a month.
Alberto (@FrctalB4ss) reported 21 minutes ago
@jodyvance @TELUS @TELUS is having multiple outages active for a while in Vancouver. They can't fix it apparently. My internet has been going out almost daily/
Chad Stewart 🇨🇦 (@Jiggly_Pig) reported 21 minutes ago
@jodyvance @TELUS I’ve had Starlink for years. It was down once for a glitch for about 6 hours, but that was the only incident in five years.
Rob Charron (@Uzarre) reported 21 minutes ago
@jodyvance @TELUS I had the same issue with 1 box , for whatever reason the location it was in had low wifi signal , move it a foot any direction and it was fine. So weird we had to hard wire it in the end as the location for it had to be where it was.
Bob Price (@kammornanchor) reported 26 minutes ago
@jodyvance @TELUS Same issue here. I've complained about slow speed...a crew came (contractors)...I got a huge bill...even though they said there would be no charge...and still the problem persists. Searching for a new provider as well. @TELUSsupport