Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 11/02/2024 12:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver and Bowen Island.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • njfavengers Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • VancitySaggu Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • bh_ b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • doppelganger70 mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported

    @Bryson_M I just dumped TELUS who was charging me $85 a month for a measly 2 GB of data and charged me $40 in overages during the power outage.

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUSsupport Worst Canada day ever thanks Telus

  • weeweewong ededwee (@weeweewong) reported

    @TELUS I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help!

  • KevinWi06439233 Kevin Wilson (@KevinWi06439233) reported

    @TELUSsupport Hello, I’ve called *611 and spoken with technical support. A trouble ticket has been opened for the towers I’m my location. I believe this issue is affecting the Telus network in a much wider area.

  • KayBeWx Kayla (@KayBeWx) reported

    @SpencerSills @TELUS Same issue happens at my parents' place not far from long point keeps dropping my Bell and switching to at&t

  • xrpcoms XRP COMS (@xrpcoms) reported

    @TELUS @PrideToronto Telus support is closed and my phone service is not working.

  • Eyespyaniceass Steve Is Me :) (@Eyespyaniceass) reported

    Didn’t think my signal could get any worse after being with telus. What’s going on @RogersHelps ? At least before I’d have signal in Bobcaygeon and now I don’t, takes forever for anything to send. Boooooooo

  • rachhayley r (@rachhayley) reported

    @TELUS why is your 5g always so slow 👀

  • MoonBhaaii Imran Aziz (@MoonBhaaii) reported from Mississauga, Ontario

    In Toronto telus tower few urinals have word “American standards” inscribed. One literally pees on the word “American”. Not a single American will lose their **** over it. #Blasphemy

  • RavenGunpla Raven Gunpla (@RavenGunpla) reported

    @TELUSsupport Fun part is I already spoke to a telus customer service that my number is in the do not call list in your system and he also stated that even if it's in the DNC Telus marketing can still call since I have a service. Just wow what are the facts!