Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 01/20/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaBurnaby Phone
CanadaVancouver TV

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • kiemag GrandpaNippy (@kiemag) reported from Westmount, British Columbia

    @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • jamneria Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • kirstenSharp Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia

    @DeletedFlavors @NEWS1130 Public mobile uses Telus network

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • PingRD Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • ntman__ Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • cleanrag ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • trackwanderer mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • olumuyiwaayo Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • daimanuel Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • dianesbaker1 Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _rileytownsend ri » (@_rileytownsend) reported

    manifesting a ring by telling telus customer service that I’m Jacobs ✨fiancé✨ calling on his behalf to cancel his internet

  • sandiemallan Sandie (@sandiemallan) reported

    @TELUSsupport still down but I have a Telus tech on the way :)

  • FromAlberta Heather From Alberta (@FromAlberta) reported

    @glitteryamber We have literally been left to our own devices over covid, there is no relief plan from our government, vaccinations are slow AF, our doctors have no contracts and have had their wages cut, undermined by shandro and telus. We're kinda in a bad spot here.

  • aidanposting GRINDCORE GUY (@aidanposting) reported

    @intrnetdaughter @jendr0wned if you ever need a disgusting telus quote to leverage hmu i work promotions so i got stupid deals

  • Deadstok1 Deadstok (@Deadstok1) reported

    @TELUS What ever happened to customer service?? How can we print signage for our new Muskoka location if we STILL don't have a toll free # after 21 days? SMH 😧 Kindly pick up the phone and call our office at 647.868.1979. Thanks!

  • ScipioAfricnus Pauvre Ferdinand (@ScipioAfricnus) reported

    Lightning took out my FTTC NBN NCD again... third time in 18 months. NBN can't come deliver me a new box for 2 weeks? @NBN_Australia is incompetent and it's unbelievable a country like Australia has such terrible internet infrastrucuture. Want my @TELUS fibre back.

  • ItsAllChoice ☥ Devan ☥ AbRAhamsson ☥ Khan ☥ Pettersson ☥ (@ItsAllChoice) reported

    @EComm911_info @COAST_RCMP That is the 2nd non-emerg Police line down in Canada. While it is not 911 outage like Telus planned, THERE HAS TO BE REDUNDANT SYSTEMS. As a 13 year Telecoms Veteran w. 5 years Systems Admin exp, I know what I am talking about.

  • cdnrocketballer Pat O'Hara (@cdnrocketballer) reported

    @RogersHelps Still having issues @Rogers dm was sent as requested no response. Not surprised probably why I'm switching to telus in the fall. Thanks for nothing

  • DeniseMacIntyr9 Denise (@DeniseMacIntyr9) reported

    @TheGolem1 I pay 13.50 a month for only the landline. The house had shaw when I moved in so i never brought over telus internet. I dont use it but ive had the nunber a long time

  • Max23351139 Maximus (@Max23351139) reported

    @MilfSask @TELUSsupport Been a long time Telus customer and they don’t give a rats *** about anyone just $$$$$$$ is there bottom line...now they just take the talking point and reword it as many times as possible to confuse you, thinking your getting a deal...this ad is a perfect example