Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Westmount, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Total Blackout | 23 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
North Vancouver
|
TV | 3 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
Community Discussion
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Margieville (@Margieville) reported from Burnaby, British ColumbiaI'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Jennifer West (@Westjet007) reported from Vancouver, British ColumbiaI seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Michelle Bancroft (@banger19) reported from Vancouver, British Columbia@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Steven Schelling (@StevenINK) reported from Vancouver, British Columbia@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEmail down and out in Vancouver.....again. Thanks for nothing #Telus.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Kalpna (@KalpnaSolanki1) reported from Burnaby, British ColumbiaTsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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SbonnerABV (@SbonnerABV) reported from Vancouver, British ColumbiaI’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Troudt (@VeryScott) reported@iPhoneinCanada Well, it sure isn’t @RogersHelps! Terrible speeds here in Calgary; I guess that’s why I switched back to @TELUS!
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federally and internatonally protected person (@sorpdspartners) reported@SeamusORegan you don’t ever Go on a Telus sponsor event again. Troy’s just went bankrupt. Cause I dunno. Maybe they should have focused on their job in bc. Not crap like what your Irish temper spewed out. What part of - meet me where I am in life don’t you understand wife
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Brad (@theswindian) reported@TELUSsupport @telus. Where loyalty means more to the customer than the service provider. "Loyalty plan," 13% rate reduction for 40% less data. What a deal.
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dan (@dandoozled) reportedYo, #yyc Who’s giving the better deal / service for home internet these days? My @TELUS contract is up and I’m thinking about jumping to @ShawInfo or maybe a smaller reseller.
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Two Dose Jonny (@JonJacobs25) reported@edmontonjournal @TELUS Ummm. Sponsored news seems like a bad idea.
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Dr. Valerie Irvine (she/her) (@_valeriei) reported@davemccr @Bell @Bell_Support I understand but having had a system that doesn’t work before with Rogers, I am just hesitant to make any switch away from my set-up that finally works. Endorsement from a Shaw tech support person that Bell is the best (and parent to Telus I think?), I’m not budging
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Andrew Tobin (@AndrewSGTobin) reported@tonytanti1 @Sportsnet @TELUS Guess it's on right after the game? Baseball games never over in 3 hours Pretty frustrating for scheduling
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Ian Baillie (@BaillieIan) reported@TELUS can you change your trainwreck of a phone system so people don't need to spend an hour on the phone to get support?
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CHRIS VAN DER HORDEN (@CHORDEN) reported@MobileSyrup Low blow from the big 3. #Rogers #Bell #Telus 3G speed is not what the law intended and you know it. Garbage offering.