Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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GrandpaNippy
(@kiemag) reported
from
Westmount, British Columbia
@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Dai Manuel (he/him)
(@daimanuel) reported
from
Bowen Island, British Columbia
@TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Synthetic Animals
(@moodyangela) reported
The system is rigged. No gov works for us. And each subsequent gov just guts and outsources more of our services Underfunding healthcare so it fails and people support privatization through Telus Health, which is poaching the insufficient GPs we have now
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Natasha Slack
(@natashaslack1) reported
One thing I’ve never understood about the 🇨🇦 cell phone system… why do I get charged for INCOMING calls!?! Makes absolutely no sense. @TELUS #doubledipping
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diek
(@diek007) reported
Dear @TELUS take your bullshat offer "Bring-It-Back" and jam it! Any other stupid ideas to push me to another company after 20+ years as a loyal customer. Was $8.09B in profits last year not enough... #rethinkGREED
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Ryan Campbell
(@CampbellbeeR) reported
@Shawridgefarm @bridgetschill Wife is Telus and I'm bell...she has good experiences with customer service and I'm usually mad at the end of a dealing but saving $5/m
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John McClane
(@JohnMcClane1986) reported
@nasmadotali Many don’t know if that sales/assignment blackout period when building is nearing completion and the months after completion. At the Telus development in Vancouver it was ugly. They couldn’t get the building done due to lack of trades & very poor quality. Blackout lasted 4ever
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Lisa Van Kampen
(@vankampal) reported
@KenneaPaul @WhistlerBlckcmb @TELUS Holy ****! They need to check school schedules! It is Spring Break somewhere!
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LotusBlossom
(@AbbyKuzSi4) reported
@TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.
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PK
(@KenneaPaul) reported
@vankampal @WhistlerBlckcmb @TELUS Nope. Closed. Like the alpine lifts. And the service. #zerofucksgiven
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Pedro Paulo
(@nasseraguiar) reported
@TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!
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Chayse C
(@chaysecarr) reported
@Shawridgefarm @bridgetschill I left bell because anytime I had a problem with phone service or internet they did nothing to correct the issue and basically gave me the we don’t care mentality, Telus has been great to deal with and helpful with anything I’ve asked