Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, and Burnaby.

City	Problem Type	Report Time
North Vancouver	TV	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	TV	1 day ago
Vancouver	Phone	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 2 minutes ago from Vancouver, British Columbia

  @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

• 
  Margieville (@Margieville) reported 4 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Michelle Bancroft (@banger19) reported 5 minutes ago from Vancouver, British Columbia

  @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

• 
  Kimberley Bowie (@KimABowie) reported 8 minutes ago from Vancouver, British Columbia

  @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

• 
  Margieville (@Margieville) reported 10 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  Alexi (@MsAlexi) reported 12 minutes ago from Vancouver, British Columbia

  @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 13 minutes ago from Vancouver, British Columbia

  Email down and out in Vancouver.....again. Thanks for nothing #Telus.

• 
  Jennifer West (@Westjet007) reported 15 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Mark Breslaw (@MarkBreslaw) reported 16 minutes ago from Vancouver, British Columbia

  @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

• 
  River B^#!$ Meowjin (@MeowjinBoo) reported 18 minutes ago from Vancouver, British Columbia

  @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

• 
  SbonnerABV (@SbonnerABV) reported 20 minutes ago from Vancouver, British Columbia

  I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

• 
  Jim Gordon (@jimgordontv) reported 23 minutes ago from Vancouver, British Columbia

  @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

• 
  Jody Vance (@jodyvance) reported 33 minutes ago from Vancouver, British Columbia

  @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

• 
  Kalpna (@KalpnaSolanki1) reported 37 minutes ago from Burnaby, British Columbia

  @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

• 
  Ron Sine (@RSine57) reported 38 minutes ago from Burnaby, British Columbia

  @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 42 minutes ago from Vancouver, British Columbia

  @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

• 
  Jay Holtslander (@j_holtslander) reported 44 minutes ago from Vancouver, British Columbia

  @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

• 
  Kalpna (@KalpnaSolanki1) reported 45 minutes ago from Burnaby, British Columbia

  Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

• 
  Jim Gordon (@jimgordontv) reported 53 minutes ago from Vancouver, British Columbia

  @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

• 
  Jim Gordon (@jimgordontv) reported 56 minutes ago from Vancouver, British Columbia

  @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ↘️🧘‍♂️The Jedi🃏 ↙️ 🛰 Streamer and Creative✍📖 (@RyanHauck7) reported 10 minutes ago

  anyone else in ontario having issues with cellphone service?? I'm with @TELUS

• 
  TELUS Support (@TELUSsupport) reported 12 minutes ago

  @BuildThisHous Hi, to speak with a representative and cancel your account, you can call from US 1-866-771-9666 or *611 from your TELUS phone. Thank you.

• 
  Northside Chad (@northsidechad) reported 14 minutes ago

  @TELUSsupport Hey Telus Support, is there anyone working this account tonight?

• 
  Rob Little (@roblittledotca) reported 15 minutes ago

  @AwaitingJuno #oaklands #yyj got particularity bad bout 3-4yr back. Garage doors. Ally fences. Hydro/Telus/Shaw service boxes/stores…

• 
  Ronnie Zenne (@RonnieZenne) reported 15 minutes ago

  @citynewscalgary I don’t see a problem. We basically have Telus or Shaw right now and after we would have Rogers or Telus so same choice of 2

• 
  Daniel Battista (@danbattista) reported 18 minutes ago

  @TELUS @TELUSsupport telus charges Roaming while your in Canada now, zero help from their support team. Horrible.

• 
  Megan Journey (@MeganJourney1) reported 18 minutes ago

  Telus: services not working again. Max who is the escalation manager was supposed to follow up a week ago but hasn’t. I have left e messages abs no returned call. How long do you expect me to go without service???????????????

• 
  Gen_Grevious ∞ (@Hrbngr_of_btfl) reported 19 minutes ago

  Tried switching to a new SIM card and I’m just getting a no service message after a few hours. What’s the deal @TELUS? @TELUSsupport

• 
  Ananya Sanyal (@AnanyaSanyal1) reported 20 minutes ago

  Disgusted, disappointed and frustrated with the service of ADT by Telus!! When it was just ADT we had seamless service for 10 years but since we got ADT by Telus, since last 6 months, it's been utter disaster!! Does the company care??# ADT by Telus

• 
  koralee tonack (@eelarok) reported 21 minutes ago

  @TELUS your sales person came to my door offering faster internet speed if I signed up for home security service. I said I’d like to think about it. He said…book an appt and you can call to cancel. I called twice to cancel, spent over 2hrs on the phone - just rec’d a $650 bill