Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 01/21/2026 08:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaBurnaby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • IanAMartin 📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aitana_arcana #letjuliedateherghostboyfriend (@aitana_arcana) reported

    there's been a telus van parked out my apartment all day LMAOOOOOOOO people jumping ship REAL fast - come join us! telus is great! they have real customer service and actually care about catering to your needs because they've been fighting rogers, bell and shaw all this time!

  • Pissc22Ai54ni 🦚🌼🦉🐣🌻🌼🦓🦚🐣🦊🐆🐔🐅🦝🐣🌺 (@Pissc22Ai54ni) reported

    @CP24 What is the root cause? If Rogers, Bell, Telus are down at same time in one day, what would be happened in this country?

  • caylabanton Cayla Banton (@caylabanton) reported

    @shoppingblonde @TELUS @Rogers Yes, I am aware. The point is, it’s nowhere near the compensation that every Rogers customer deserves. My father’s company was financially impacted yesterday because of this outage. As were thousands of other Canadians.

  • VE6CID Doug VE6CID (@VE6CID) reported

    @rogers @CTVCalgary Cell service is still intermittent, I have had my friends call me on rogers and telus and only one call today came into rogers and 9 now in the other provider. MSGs UC2, H2H and Busy, sometimes answering service. texting works. 47.5 hours of failures now

  • Jabbers454749 John Bailey (@Jabbers454749) reported

    @gmbutts @MarkDWiseman Not only that Shaw has a similar share structure. Telus has, even after all these years hopeless customer service. It is all far too comfyand will remain. Franchise should be subject to rebidding everyday 10 years.

  • FuzzyWuzzyTO FuzzyWuzzy💤 (@FuzzyWuzzyTO) reported

    What if Rogers, or Bell, or Telus were to go down for...a week? A month? No cash. No medication. No help. No one to complain to. It's time to address this. #rogersouttage

  • VE6CID Doug VE6CID (@VE6CID) reported

    @Rogers looks like Roger’s is still having issues in Calgary. Calls are going to uc2 and to just busy. My new Telus line is working fine. Need the main number working long enough to do 2 point verification to move it to a working network, landline. @RogersHelps

  • rosy_joans RosyJoan (@rosy_joans) reported

    @Michellesince66 @JoshuaKnaak @NaheedD They arent a monopoly but they sure have demonstrated the damage they will cause if they merge with telus and become one

  • andygomez767 Andy Gómez (@andygomez767) reported

    @LadyAvis20 @cpllottawa @AlixG_2 A lot of terminals and POS systems use rogers. If the terminal at a place used Telus or Bell for it’s connection you could use Visa/Mastercard/Amex etc but not interac. Also some banks credit cards were not functioning so depends on the bank as well and their network

  • 5minutesformom 5minutesformom (@5minutesformom) reported

    @richardzussman Fortunately my kids’ phones are on their Dad’s Telus account, so I’ve been able to borrow their phones to make any important calls since Rogers went down yesterday morning. Even now my Rogers phone is still not working. #rogersoutage