Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, and Burnaby.

City	Problem Type	Report Time
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago
Vancouver	Phone	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Luis Giraldo (@luisgiraldo) reported 3 seconds ago from Vancouver, British Columbia

  I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

• 
  Jody Vance (@jodyvance) reported 5 seconds ago from Vancouver, British Columbia

  @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

• 
  Shahraz Kassam (@Shamindiamonds) reported 8 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 9 minutes ago from Vancouver, British Columbia

  @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

• 
  Shawn Sviridov (@galleryss) reported 10 minutes ago from Vancouver, British Columbia

  @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

• 
  Jim Gordon (@jimgordontv) reported 13 minutes ago from Vancouver, British Columbia

  @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

• 
  Ron Sine (@RSine57) reported 18 minutes ago from Burnaby, British Columbia

  @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 26 minutes ago from Vancouver, British Columbia

  @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

• 
  SbonnerABV (@SbonnerABV) reported 31 minutes ago from Vancouver, British Columbia

  I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

• 
  Jim Gordon (@jimgordontv) reported 32 minutes ago from Vancouver, British Columbia

  @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

• 
  ChristopheRichardson (@RichardsonYVR) reported 34 minutes ago from Vancouver, British Columbia

  Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

• 
  Margieville (@Margieville) reported 34 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Michelle Bancroft (@banger19) reported 34 minutes ago from Vancouver, British Columbia

  @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

• 
  Kelsey Webb (@KelseyWebbratz) reported 35 minutes ago from Burnaby, British Columbia

  Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

• 
  Margieville (@Margieville) reported 40 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 45 minutes ago from Vancouver, British Columbia

  Email down and out in Vancouver.....again. Thanks for nothing #Telus.

• 
  Steven Schelling (@StevenINK) reported 46 minutes ago from Vancouver, British Columbia

  @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

• 
  Jennifer West (@Westjet007) reported 51 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Jim Gordon (@jimgordontv) reported 57 minutes ago from Vancouver, British Columbia

  @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

• 
  Jay Holtslander (@j_holtslander) reported 58 minutes ago from Vancouver, British Columbia

  @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@sam_bhanot) reported 3 minutes ago

  @TELUS My wifi is still not working its been more than 24 hours now

• 
  I'm afraid not (@annoyed_wpg) reported 5 minutes ago

  @rhonda77961226 @tombrodbeck @WinnipegNews I also know three people who took the jab and now have full 5G service. Telus has been hunting them down to destroy this free service.

• 
  Chase Kashino (@chase_kashino) reported 7 minutes ago

  @Jessel737 @TELUSsupport @Suvoraj_Biswas Before I get corrected I shouldve said that the call will go to any coverage so if there's bell and you have Telus and Telus is down 911 calls will be directed to bell

• 
  Hanker and Chief (@NicelyNabil) reported 9 minutes ago

  Ok, not sure what to do. Need help. Have to choose for TV and Internet between Shaw and Telus. What to do? RT for a better sample. @ShawInfo @TELUS

• 
  Garden Gnome (@gardenlilac2) reported 10 minutes ago

  So ADT was bought out by #Telus. We had our system changed over and so far nothing is working properly. I have NEVER experienced such a poor job by a company. They don't make appts. They don't follow instructions. They don't care. Sadly, they are useless.

• 
  Jay Akerley (@jayakerley) reported 13 minutes ago

  @urbanehillbilly Is it depressing though? Mine did not match the Telus (fibre) speeds I get in Van, but I was seriously impressed nonetheless. In the space of 3-4 years we went from dial up to Netflix in high definition (brutal satellite service in between).

• 
  Shane Young (@seyzilla) reported 14 minutes ago

  @jenmenard @TELUS Sorry I didn’t address you when you said I was being abusive. I had some trouble. I was in love. With….. I couldn’t see what happened. I still think about the depth. I never meant bad on you. You and I, fun and loved every minute we had. I’m in Japan. Married and kids.

• 
  Echo Sedai 🤭 (@echo_sedai) reported 15 minutes ago

  unintended consequence… switched from Shaw to Telus and there’s no clock display on Optik device which is gonna be trouble in the gym during the week

• 
  S a r a h (@SarahSureShot) reported 18 minutes ago

  @TELUS Nobody ******* cares, fix your God damn networks, your customers are paying for services that you're not providing to them

• 
  Hanker and Chief (@NicelyNabil) reported 26 minutes ago

  Ok, not sure what to do. Need help. I have to choose between… RT for a better sample. @ShawInfo @TELUS