Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Total Blackout	15 minutes ago
Vancouver	Internet	2 hours ago
Vancouver	Internet	7 hours ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Lori Foster (@hornscallywag) reported 6 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  Dave Pasin (@dave_pasin) reported 13 minutes ago from Vancouver, British Columbia

  @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

• 
  Ciara Hempseed (@CiaraHempseed) reported 13 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Stephanie Hahn (@rxstephanie) reported 16 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  aanshik1 (@Aanshik1) reported 17 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  Mark the Teacher (@mmgreid) reported 19 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  BdblE (@MsYouDoYou) reported 20 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 21 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Stefano Buliani (@sapessi) reported 24 minutes ago from Vancouver, British Columbia

  I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 26 minutes ago from Vancouver, British Columbia

  I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

• 
  David Schreck (@StrategicThghts) reported 28 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  Dave Pasin (@dave_pasin) reported 36 minutes ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Dave Pasin (@dave_pasin) reported 39 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Dave Pasin (@dave_pasin) reported 39 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  Dave Pasin (@dave_pasin) reported 41 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  David Schreck (@StrategicThghts) reported 47 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Dave Pasin (@dave_pasin) reported 48 minutes ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  Dave Pasin (@dave_pasin) reported 50 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  Lori Foster (@hornscallywag) reported 53 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 57 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chad Benson (@TheChadBenson) reported 4 minutes ago

  Snagged my og #NintendoSwitch for $17 after TELUS sent me a welcome gift card + using my optimum points. Turned around and traded it towards the OLED version (with a much needed battery upgrade) and will only have to spend $150… not bad! 👏

• 
  Edmund Acuto (@edmundacuto94) reported 7 minutes ago

  Now that Kenneys decimated the medical support system in Rural Alberta and offloaded his responsibilities onto Rural Municipalities - resulting in higher taxes he's now waxing poetic about jump starting Rural 'Broadband' which nobody could afford anyway - not at Telus prices!

• 
  barb dawson (@takuarm) reported 10 minutes ago

  @TELUS Why are you emailing me an overdue reminder when my balance is 0 !! This is just stupid. You also sent me a notification of a disconnection that was two weeks overdue? What the heck kind of service are you trying to tell me? That you are not able to keep track of records.

• 
  B (@bessythemessy) reported 11 minutes ago

  4. I mentioned meritocracy but seriously. Buat lah telus. Org dh fulfill segala criteria dah pass paper pun kne terminate, dhla xleh appeal. It's illogical. Make appeal pathways. Lantik based on ability. Multi source feedback from org2 they actually work with.

• 
  x - Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported 13 minutes ago

  @primeyegre Bumped up internet pkg to get cheap @ShawInfo Mobile .... Unlimited data $25/mo they said .... Go to Pembina Prov Park and told we on "national" service cuz we're out of the "Shaw" service area (Edm, Red Deer, Calg basically) and only have 2gb of data/mo. Going back to Telus.

• 
  Karen Durrie (@bitofallwrite) reported 15 minutes ago

  @BACullenyyc @dinnerwithjulie Yeah, I find that weird. I'm with Virgin (Telus) and my data is my data is my data, no matter where in Canada I am. I've never seen a spike in charges/amount used traveling within the borders.

• 
  Jake L (@JakeL83296467) reported 16 minutes ago

  @ImJCaps @TELUSsupport I just got off the phone with Telus. They told me that they are having issues with the LTE network throughout bc and Alberta. We’re paying for the best coverage but getting the worst coverage. Of course they aren’t making this information public though.... spread the word.

• 
  ok (@yankeed0odle) reported 20 minutes ago

  Telus is literally the worst ******* phone company in Canada holy **** I’d bet my life on Kodoo before I ever left satisfied with Telus

• 
  Looney (@ljhmontgomery) reported 21 minutes ago

  @adolwyn my upload speed with Telus is 0.76. absolutely horrible. I may need to switch to shaw.

• 
  7MVP'S (@BONDS756) reported 24 minutes ago

  Ok @Sportsnet why are you not working on telus