Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Burnaby |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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GrandpaNippy
(@kiemag) reported
from
Westmount, British Columbia
@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Dai Manuel (he/him)
(@daimanuel) reported
from
Bowen Island, British Columbia
@TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Reedz
(@RReedzz1) reported
Love getting random packet loss daily that has to do with my ISP making every game unplayable and streaming not an option. If this happens during the GLL Finals tmrw I'm gonna freak out You guys are dog **** @Eastlink , switching to @TELUS later this week.
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
@wyoachim @batujet @TELUS Something to consider. The guy who came to my house, however, was very insistent, even after I asked him to leave. Came into my foyer and demanded a bottle of water. Good product, but not the way to gain a customer.
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Nay Ha
(@Nay_ahyan) reported
@TELUS really disappointed that I had to cancel my security service today, due to the inefficiency at #telus. Long time client and not happy with the lack of accountability.
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Justin Silber
(@802dotJustin) reported
Shopping for a new phone plan and holy hell prices have gone up in the last two years! @TELUS cheapest plan is $80/month now even before phone costs. @JustinTrudeau @theJagmeetSingh on top of all the other issues do you either of you have plans to reel in the telcos?
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raghav ahuja
(@raghavahuja04) reported
@Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service
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Carmen
(@Mrsraggededge) reported
@MrsJLovesJesus We have the Telus internet hub, but the cell service can get spotty so we had to put in a booster to get better cell signal (hub works off cell towers). I just registered for starlink cause we can’t do run TV/hubby working/son doing school stuff at same time. It’s $120/mtn
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Sweet Georgia 🍑🏒⛳️👩👧👦♓️
(@SweetGeorgia_77) reported
K twitter techy’s I need help. I have reset my Telus box, checked my connections and my TV continues to flash black every 5 seconds. Wth help!
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Dene Moore
(@ByDeneMoore) reported
@telus Why is my Telus Hub so bad now? Live in the Cariboo and can’t even stream a show without 20 resets per episode. Arrrrgggghhh!
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TELUS Support
(@TELUSsupport) reported
@Vern20733756 Hi Vern, did you require assistance with your TELUS home internet service?
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Sean Follis
(@seanfollis) reported
@TELUSsupport Yes and no. No earlier appointment was available but the phone mysteriously started working last night after a 48 hour outage, the fifth such outage she has experienced in the last 18 months. She has reliability concerns now about Telus service as it’s a lifeline for her.