Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 03/01/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Total Blackout

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • Chris_Withers Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • jsney20 The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • Shamindiamonds Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • KelseyWebbratz Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @GailVazOxlade @Manulife I’m grateful the phone, internet, and TV service from @Telus is reliable because any time I’ve had to call, it’s been 30 to 40 minutes on hold… an hour in total by the time I finish talking to someone.

  • GWKrovikan Clifford Dutka (@GWKrovikan) reported

    @notthatkristen @TELUS Have you enabled Call Control? spam calls way down after enabling it

  • BucciJeff Jeff Bucci (@BucciJeff) reported

    @jkenney Hopefully, it won't be a rip-off like Telus. I still have an unanswered complaint with Telus.

  • jasontkachuk Farmer J (@jasontkachuk) reported

    Is starlink internet a viable way to remove my retail business from the incompetent of telus? They dropped a service call because or poor service on their end.

  • CoreyMce Corey McE (@CoreyMce) reported

    @jkenney Lol and again why isn't the free market and your corporate donor "telus" take care of that issue

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @bdanks I can't even find it and I checked before the removals started (I don't use Bell, Telus, Shaw or Rogers TV). No clue if Cogeco carried it either. But hundreds of channels & I never even found it. Unsure if my provider had it. I had to see it online Don't know how it was bundled.

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @Norlaine @Cat74458367 @jkenney Telus usually has Smart Hub service. $60 for 25/25 speed for 500Gb. How was your cellular 4G service before 5G came out?

  • AlbertaMudman JE$$E🛢⏳💰🐂 (@AlbertaMudman) reported

    @jkenney I had a Telus hub and it was usually too slow to do anything useful. Have Starlink now and it’s amazing. Just hope this money isn’t going towards the 90’s equivalent of trenching phone lines to farm houses. Maybe talk to @elonmusk before @TELUS

  • DKCKingston Doug (@DKCKingston) reported

    @muradhem @rexglacer Since 2017-Canada China Business Council-Huawei was on the board of directors: They have "already installed" 5G equipment in Telus cell towers across Canada. Employment & Social Development CDA made Telus sign an NDA regarding the extent of existing Huawei 5G network operations

  • Norlaine Dr Norlaine Thomas (She/Her) (@Norlaine) reported

    @DavidTaylorNYC @Cat74458367 @jkenney Cell service was mostly pretty good. Our area doesn't have cable, so Telus offers internet via the phone line. The other option is satellite. Shaw does not serve our area at all.