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Telus outages and service status in Westmount, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 15, 7:59 PM EDT.
  • 56% Internet (56%)
  • 16% Total Blackout (16%)
  • 14% Phone (14%)
  • 10% Wi-fi (10%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, and North Vancouver.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Total Blackout 3 days ago
Vancouver Internet 3 days ago
Vancouver Phone 3 days ago
Vancouver Phone 4 days ago
Burnaby Internet 4 days ago

Nearby cities with recent reports

Vancouver

5 recent signals

1 day ago
Burnaby

1 recent signals

4 days ago

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • Aanshik1
    aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • SuzieCanuck
    Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • punkrokk65
    johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

  • lucasmastelaro
    Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • doppelganger70
    mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • rxstephanie
    Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • asianhabibti
    Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • neil_xbt
    NeilXbt (@neil_xbt) reported

    CANADA JUST SAID NO TO SENDING ITS AI DATA TO AMERICAN SERVERS. Telus is building a sovereign AI network in Vancouver. Three sites. 60,000 GPUs. 150 megawatts of NVIDIA-powered computing capacity by 2032. All of it Canadian-owned. Canadian-operated. Funded in part by the federal government specifically to keep Canadian AI data, intellectual property, and competitive advantage from leaving the country. The first facility in Quebec already launched. Already fully booked. Already ranked on the TOP500 list of the world's fastest supercomputers. Vancouver is next. The race to build sovereign AI infrastructure is not just happening in the US and China. Canada has just entered it seriously. Follow @neil_xbt for more AI infrastructure signal that tracks where the real compute is being built.

  • Dallas777
    Dallas (@Dallas777) reported

    @MommaHood2 @TELUS That and AI disguising their Indian voices on the phone...........like WTF??

  • cryptoiadecode
    Crypto IA Décodé (@cryptoiadecode) reported

    @McnallieM @TELUS Let's build @TELUS. One postal code per century. The growth never stops.

  • vancouverbc2025
    Concerned Canadian (@vancouverbc2025) reported

    @TELUSsupport I have to keep rebooting my Telus TV box; it just shows a green circle. I have to unplug the box, wait for 30 seconds, and then plug it back in. This happens 3-4 times a week. Help!

  • PaulyTremonte
    Dr. Pauly Tremonte (@PaulyTremonte) reported

    @atelicinvest @tunguz Do you realize Telus already operates another data centers right down the road?

  • codecovenant
    Code and Covenant🇨🇦 (@codecovenant) reported

    @NewsroomGC Telus has no ai game. Wtf is this really about?

  • arcu31d
    nonchalantgoonr (@arcu31d) reported

    MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET

  • makemoneymoney6
    Ewan McGrath (@makemoneymoney6) reported

    @avilewis How is the cbc hack who got fired for self dealing taking credit for this? Telus led. Zero govt support Let’s see how quick he disappears when we start hearing the local and provincial challenges.

  • indicarys
    c • she (@indicarys) reported

    vancouver/lowermainland-ites. what ******** are we gonna do about these ridiculous data centers that telus is planning to rely on bchydro for

  • JizzWailers
    Evar Orbus and His Galactic ****-Wailers (@JizzWailers) reported

    @PeterMeiszner @BoVanston @TELUS Nobody wants this, **** off