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Telus outages and service status in Westmount, British Columbia

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Full Outage Map
  • Telus generated 5 outage signals in the last 24 hours around Westmount, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 5, 4:16 AM EDT.
  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 2% E-mail (2%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Burnaby.

CityProblem TypeReport Time
Vancouver Total Blackout 2 hours ago
Vancouver E-mail 12 hours ago
Vancouver Wi-fi 13 hours ago
Vancouver Phone 17 hours ago
Vancouver Phone 19 hours ago
Vancouver Internet 1 day ago

Nearby cities with recent reports

Vancouver

17 recent signals

2 hours ago
Burnaby

2 recent signals

5 days ago
North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • jamneria
    Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • sapessi
    Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • Maria_here
    HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

  • hornscallywag
    Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • Aanshik1
    aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • PingRD
    Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • asianhabibti
    Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • dianesbaker1
    Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • jamespatyoung
    James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyberia35267623
    LookInTheMirror 🇨🇦 (@Cyberia35267623) reported

    @IgorRyltsev Looks like the Neanderthal works for Telus maybe? Regardless, leave the kids out of it. Why traumatize them with CPS? ******* idiot.

  • chris_1982alta
    ABexit (@chris_1982alta) reported

    @Bellrules @david_parker Central Alberta, every year I get one for olds, sundre, carstairs, Crossfield, Didsbury and a few others. There’s also the white pages online. Last week I phoned Telus directory search for a phone number in Sask, the service texted me the name, number and address.

  • Darren678187089
    Darren (@Darren678187089) reported

    @ProvoGal01 @TELUS @TELUSsupport I see Telus on an incoming call and just hang up on it.

  • McGui74406
    Scott McGuire (@McGui74406) reported

    @IgorRyltsev Is that a Telus service truck he's standing in front of?

  • __ChrisPBacon__
    🥓Chris P. Bacon🥓 (@__ChrisPBacon__) reported

    @JoeC4281 @mindingottawa @CdnHeritage Never got rid of mine. Telus gives me a line, unlimited Canada/US long distance, voicemail, caller-id and call waiting for $10 a month.

  • Jonny5AB
    Jonny5AB (@Jonny5AB) reported

    @johnIrish007 Telus CEO is stepping down

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @polymictic Never had a problem with Telus once.

  • KitKatKomeBack
    Kit Kat (@KitKatKomeBack) reported

    @DanMazierMP 2/2; building the platform, there was also Onboarding vendors to bring on the pharmacies and clinicians on. Also needed was a 24/7 support network to be available to the pharmacies. Telus has the platform available to any province or private company that would want to use it.

  • MojitoRandy
    Mojito Randy (@MojitoRandy) reported

    @TELUSsupport @TELUS I need help linking my account, but because I can’t link my account it won’t let me talk to rep. I would like to pay my bill. Please help.

  • Richarddw56
    Richard Wilson (@Richarddw56) reported

    all you got was nothing for that wifi. that will be fix. new wifi router. telus will not be giving you the password. that is why you do not use cellphone data. they go to the cellphone company and steal all your passwords and hack you. they have the router.