Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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GrandpaNippy
(@kiemag) reported
from
Westmount, British Columbia
@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Dai Manuel (he/him)
(@daimanuel) reported
from
Bowen Island, British Columbia
@TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola?
(@nicolacourtney) reported
WOW TELUS. AGAIN. AGAIN TODAY. Texts are not working. I am so annoyyyyeeeddddddddddd
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Linda T
(@lmt57lmt) reported
@TELUSsupport hi Telus got a new phone, trying to make a call & it says mobile network not available for voice calls. What setting do I change to fix this? Thanks
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Laury 🌈
(@CaKnuckleGuy) reported
@MercurialMoose Yup. Most likely. Which sucks. The yo-yo of Shaw Sucks-go to Telus. Telus Sucks-Go to Shaw has always been the Albertan Way. Rogers thinks it can disrupt that like this? Not likely.
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Glen Willms
(@GlenWillms) reported
@CastanetNews Any word as to whether @TELUS is going to say what they were doing, and why the outage was so long?
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Curt K
(@PenutButrToast) reported
@NHLFlames @TELUS I would take @VaxxedCalGal to be a part of the #CofRed and support our #Flames!
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Zaheed Bardai
(@zaheedonism) reported
from
Saskatoon, Saskatchewan
@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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teens
(@cskinzz) reported
@stuiemclaren Telus needs to cut the **** tbh
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Beth ❤️🔥
(@besteverson) reported
@TELUSsupport We have spoken to about ten support team members over the past week. Everytime we speak to someone we're advised the problem will be fixed within twenty four hours and it never is. We've been promised call backs from Telus managers which also hasn't happened.
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Sajax
(@SajaxSSB) reported
@moonwalkgrab @creamthephoenix Damn that’s brutal, at least it’s not Shaw or Telus though, heard nothing but bad things about their service even as close as beaverly
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Mohammed abdul faisal
(@Mohamme02867106) reported
I haven't received my payment since 6 months. No appropriate response from Telus support team. Tried creating multiple tickets but they are closing it. If it is not resolved in 48 hours I'm gonna file petition in Indian labour law court. @TELUSsupport @TELUS @LabourMinistry (1/1)