Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 03/28/2026 14:00

March 28: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaVancouver Internet
CanadaBurnaby Total Blackout
CanadaBurnaby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • njfavengers Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • kristygilljames Kristy J. (@kristygilljames) reported from North Vancouver, British Columbia

    MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • doppelganger70 mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • VancitySaggu Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • bh_ b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUS No service whatsoever. DONE with this useless crap. Using up my time, they should pay me.

  • 1justaverageguy Just-an-average-guy (@1justaverageguy) reported

    Canada has some of the worst smartphone plans. The plans and smartphones are so expensive. They overprice the phones. #Rogers #Bell #Telus

  • Gerard_Gannon Gerard Gannon (@Gerard_Gannon) reported

    @onairtom @TELUS Not enough competition means zero customer service required. You’ll wait. They’ve got you on a contract; where you gonna go?

  • jhaletweets Jennifer Hale (@jhaletweets) reported

    .@TELUS your service is honestly terrible you are costing me so much. insanely frustrating and truly disappointing

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUS I'm buzzing with frustration dealing with you for weeks with no end in sight. No service but high cost. Useless.

  • Pamela1975 Kwarakwante's Legacy (@Pamela1975) reported

    @TELUSsupport are you still doing the connecting families? My mom is raising my neice on a school bus salary with no help from parents or the government in any way. She's in the middle of nowhere & has telus sevices but the costs are starting to drown her. She lost her husband 1/

  • MilicaTodo Milica Todorovic (@MilicaTodo) reported

    @TELUS is the biggest joke when it come to their customer service.

  • JAL49 Jamie Lewin (@JAL49) reported

    @techcouver @VANTEC_Networks @TELUS I wouldn't trust Telus with an investment fund. Look at the horrible email they dumped us into after years of bill paying. If they couldn't run an email service, how can they run an investment fund. It too will probably be outsourced to Google!

  • couwehand Caryn Ouwehand (@couwehand) reported

    When @TELUS bad reception inside the boundaries of the City of Red Deer (Clearview) only affected my phone reception, I was annoyed. When it makes it so that my son can barely live stream for his at home learning, I’m peeved. For the hundredth time, please fix this problem.

  • ice_ref Chris Taylor (@ice_ref) reported

    @TELUS Have been having poor connection for a couple of weeks. Unplug modem..reset a couples of time and still extremely poor Wi-Fi connecting—-even have two boosters in my house. Not very happy customer 🥺🥺