Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
-
Margieville
(@Margieville) reported
from
Burnaby, British Columbia
I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
-
ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
-
Ron Sine
(@RSine57) reported
from
Burnaby, British Columbia
@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
-
Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
-
Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
-
Margieville
(@Margieville) reported
from
Burnaby, British Columbia
Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
-
Kelsey Webb
(@KelseyWebbratz) reported
from
Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
-
Shahraz Kassam
(@Shamindiamonds) reported
from
Burnaby, British Columbia
25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
-
The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
-
Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
-
Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
1979SportsBarAndGrill
(@1979Taphouse) reported
TV services, and we are a sports bar. Please fix this and get the attention of your managers as this is completely unacceptable @telus
-
Mika McKinnon
(@mikamckinnon) reported
@BMatB @SavageBean @DocDaoust Ahhhh, don't pick until you've selected a rental. Different buildings have different options for home internet. Most have Shaw/Telus, but not all. If you're in a Novus building, GET IT. Hands down best possible internet in the city. Legendary good customer service & reliability
-
Jordan Jennings
(@jennings4) reported
So #canucks game was on Pacific no blackout. I have centre ice but it's not on centre ice tonight. Literally get through 2 periods and now it's blacked out? Where's my game @TELUS @NHL
-
Warrior Of Truth
(@DPocroianu) reported
Telus CEO Threatens to Cut $1 Billion in Investments, 5000 Jobs if CRTC Imposes MVNOs (mobile virtual network operators. Telecom companies threatening govnmt & they get rewarded w 35.5 million dollars handout in pandemic
-
Dr Ben Britton
(@BMatB) reported
@mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...
-
Just Ed
(@edrick_dg) reported
@amandagagelonia I think it comes down to customer service. In my experience, Telus was better
-
🇨🇦 Sandy Rice 🧶🐈
(@Birdhouse7S) reported
@StringerCBRH I was with Telus for a good many years. Same issues with high prices and no customer service or support. They always threatened to take the service away so I let them. Went with Rogers. Bell and Telus are the same. Shoddy service all the way around.
-
Mika McKinnon
(@mikamckinnon) reported
@SavageBean @DocDaoust @BMatB Koodo uses the Telus network, which has the best rural coverage so it's actually... I wouldn't say great coverage, but less terrible? You can actually make calls from Kamloops?
-
Wavy.
(@uptowntrav) reported
Ayo @TELUS.. this unlimited data feeling real limited & slow as of lately. Just saying.
-
kaede • カエデ 🥀 Vtuber
(@itagakiKaede) reported
@AscartPrince I'm on that Shaw **** 😭😭😭 I want to switch to bell or telus