Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Westmount, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
North Vancouver	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Steven Schelling (@StevenINK) reported 3 minutes ago from Vancouver, British Columbia

  @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

• 
  Margieville (@Margieville) reported 4 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 4 minutes ago from Vancouver, British Columbia

  Email down and out in Vancouver.....again. Thanks for nothing #Telus.

• 
  Jim Gordon (@jimgordontv) reported 7 minutes ago from Vancouver, British Columbia

  @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

• 
  Jeanne (@Meanchef) reported 9 minutes ago from West End, British Columbia

  Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

• 
  Jim Gordon (@jimgordontv) reported 13 minutes ago from Vancouver, British Columbia

  @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

• 
  Ron Sine (@RSine57) reported 18 minutes ago from Burnaby, British Columbia

  @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

• 
  Amy Lanigan (@AmyMaree90) reported 19 minutes ago from Vancouver, British Columbia

  Wtf is up with my internet @TELUS

• 
  Shahraz Kassam (@Shamindiamonds) reported 21 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  Amy Lanigan (@AmyMaree90) reported 24 minutes ago from Vancouver, British Columbia

  Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

• 
  Shawn Sviridov (@galleryss) reported 26 minutes ago from Vancouver, British Columbia

  @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

• 
  The Real Thanksgiving was Last Month (@jsney20) reported 28 minutes ago from Burnaby, British Columbia

  Telus is bad. Please follow me for more Canadian Telecom info

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 30 minutes ago from Vancouver, British Columbia

  @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

• 
  ChristopheRichardson (@RichardsonYVR) reported 33 minutes ago from Vancouver, British Columbia

  Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

• 
  Chris Withers (@Chris_Withers) reported 33 minutes ago from Norgate, British Columbia

  @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

• 
  Luis Giraldo (@luisgiraldo) reported 36 minutes ago from Vancouver, British Columbia

  I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

• 
  Amy Lanigan (@AmyMaree90) reported 47 minutes ago from Vancouver, British Columbia

  @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

• 
  Margieville (@Margieville) reported 48 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  Kelsey Webb (@KelseyWebbratz) reported 51 minutes ago from Burnaby, British Columbia

  Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

• 
  Jeanne (@Meanchef) reported 52 minutes ago from West End, British Columbia

  I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Gregoire (@gregoire_brett) reported 4 minutes ago

  @TELUS have been speaking to Paul Jeon regarding my account. I am looking for a call back from Customer loyalty. The wait time is over an hour. Please have them call me. Account: 38062921

• 
  Noah Martin (@realrockerman97) reported 5 minutes ago

  @yessfac1 @TELUSsupport There’s a national outage it looks like, my girlfriend is with Koodo who’s owned by Telus and her cell service is down too

• 
  pokémon trainer abbi (@aslisch) reported 5 minutes ago

  doorbell rang so i went to the door thinking it was a package but it was two dudes trying to convince me to switch to telus i'm never opening the door again

• 
  Adi Lally (@adilally3) reported 8 minutes ago

  @StephaneCorbel @Shawhelp Shaw is better then Telus @TELUSsupport never opted to give me fibre only VDSL while shaw was offering 1gbps couldnt reiest that!

• 
  Meghan Fowler (@MeghanFowler) reported 8 minutes ago

  @TELUSsupport A phone 5 days old that will only hold a charge for a few hours, with locations off, Notifications off, brightness down. And the phone is so hot. Clearly something wrong. Hours on hold, hung up on and still can't get ahold of anyone to help. My patience with Telus

• 
  ITC (@tw2009fa) reported 17 minutes ago

  @TELUSsupport I spoke with Tech Support and apparently there is an issue with Bell towers and this is out of Telus' control. Why is my Telus service being affected by Bell towers? Also why am I being denied compensation? I am not receiving services that I am paying for.

• 
  Natasha van Gelder (@vanbudha) reported 22 minutes ago

  @TELUSsupport This is going to be my last attempt telling you, …Some guy named Robert has had my email wrongly attached to his account, I have received ALL his personal details for months now from TELUS, his account is about to be in default because IM getting his bills. Fix it. Message me

• 
  mediar (@mediarz) reported 27 minutes ago

  The @TELUS text chat wait game has been fun today. Started off at 20 went down to one, went back up to 10 went down to one, went back up to 9 and now waiting for our third countdown to start...

• 
  Jason Dunn 🇺🇦 (@jasondunn) reported 29 minutes ago

  @AndyMLC Yikes! Good ol’ @TELUS, they always find a way to make a buck off the customer. I hope it’s just growing pains and 12-24 months from now we’ll wonder why we stuck with SIM cards for so long. Maybe… 🙃

• 
  Akshi Sood (@5bafcdc6aa2c4e6) reported 32 minutes ago

  @TELUSsupport i have been on call with Telus Team for last 3 hours and been transferred to different departments. i still don’t have an answer. Ridiculous service