Telus outages and service status in Westmount, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 15, 7:59 PM EDT.
- Internet (56%)
- Total Blackout (16%)
- Phone (14%)
- Wi-fi (10%)
- E-mail (2%)
- TV (2%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westmount, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Phone | 3 days ago |
|
Vancouver
|
Phone | 3 days ago |
|
Burnaby
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British ColumbiaBeen hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kwabena Boateng (@startedwithswag) reported@TELUS It is, and no one has a tracking number or knows which parcel service is even delivering
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Vancouver Island Guy 🌊 (@VanIsleInvestor) reported$T.to Telus BNN - Telus reported its first-quarter profit fell compared with a year ago as its revenue also edged lower. The company says it earned a profit attributable to common shareholders of $136 million or nine cents per share for the quarter ended March 31. The results compared with a profit of $321 million or 21 cents per share in the same quarter last year. Operating revenue and other income totalled $5.01 billion, down from $5.06 billion a year earlier. The results came as Telus says its total telecom subscriber connections for the quarter rose to 17.7 million, up from 16.7 million in the first quarter of 2025. On an adjusted basis, Telus says it earned 23 cents per share in its latest quarter compared with an adjusted profit of 26 cents per share a year earlier.
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Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reportedWho gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.
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Joel - coffee/acc (@JoelDeTeves) reported@JsonBasedman @TheGeorgePu @TELUS I would rather have seen that money go to proven research cases, but then of course there is a lot of potential for fraud Point being we have talent here and I don’t see how Telus isn’t going to make it it more accessible for them Many researchers are stuck renting from RunPod and similar providers or else self funding The question is who is this supposed to benefit I don’t see Telus acquiring prime locations and getting a break on taxes as beneficial to Canadians (this is the same company who is in trouble for using AI to cover up their telephone rep’s accents) They certainly aren’t going to make the cost of inference cheaper - we are already way behind and the cost has gone up, which means Telus is paying a premium Canadian startups are better off buying used GPUs at this point
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Stanton (@StantonsLab) reported@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus is garbage, New CEO will slash *** and fire a boat load, I will buy when this happens, until then it's a dumpster fire
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Rollo 🕉 (@OphiuchusVII) reported@BeeNBee123 @theyshootactors Why is it being subsidized? What ******** is wrong with @TELUS that they can't fund it themselves, if it's so critical to their infrastructure?
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Kwabena Boateng (@startedwithswag) reported@TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.
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Preet Singh (@indersinghp) reported@bears_aware I fail to understand how this is an immigrant’s fault. Bell Telus Roger’s are hiring them to do this, point is that economy is in distress,all the companies are trying adopt methods that may be unusual to the Canadian culture. So stop shooting the messenger, target the source.
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AB_Wild_West (@AB_Wild_West) reported@Telus For the rest of my life, I will NEVER deal with you again. One and a half hours to cancel services and most of that was on hold. You make it extremely difficult to be able to speak to an actual human being and then I could barely understand the person I dealt with.
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Ireney (@ireney33) reported@KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.