Telus outages and service status in Westmount, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Westmount, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Total Blackout | 5 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
North Vancouver
|
TV | 7 days ago |
Community Discussion
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Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British ColumbiaBeen hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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miranda hudson (@_hudsonny) reported from Vancouver, British ColumbiaWho is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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johnny V. (@punkrokk65) reported from Vancouver, British Columbia@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Mat Thomas (@EmptyUK) reported from Vancouver, British ColumbiaThe inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British ColumbiaWhen @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rivetingriffs (@Rivetingriffs) reported@CanGal_39 @cafreeland @NDP Seniors pension, below the poverty line, disabled person - below the poverty line. Telus, Air Canada, Bell, and Rogers took almost $2 billion in government help and used it to pay dividends to shareholders and bonuses to executives.
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Dogling223 (@dogling223) reported@azimuthex @TELUS You found a way to get on Twitter and say this garbage.
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Michael Chapman (@MrMdc1964) reported@allsystemsjo @TinyCroc @TELUS My reaction was vulgar. It was honest. Let’s unwrap it. First I’m a PWD. My income does not allow me the privilege of renting my own home. I share a house with others. As I suspect most who rely on income support do. 1/
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OneIn37Million🇨🇦 (@Juleebug11) reported@TELUS @TELUSsupport Why don’t you stick to reconciling your customers with their phone service.
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Michael Chapman (@MrMdc1964) reported@allsystemsjo @TinyCroc @TELUS 2/ since Telus says they want to help PWD, may I suggest they offer a similar deal for our personal cell phones. Most people actually have one of these. That would be helpful. That is what an actual low barrier offer would be.
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Mason S (@VE7PMD) reported@MrMdc1964 @azimuthex @TELUS You do realize what the costs of building a nationwide network costs right?
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MacMarkkus (@MacMarkkus) reported@TELUS What if you are a normal income but have, say, maintenance and child support to pay which leaves you more than broke. Would you qualify then….. Not asking for me but for all the parents who are in that boat and use the likes of libraries for their internet / computer needs.
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Karan Dhindsa (@VlonekiDD_22) reportedThey’ve said for the past couple months I think since mid April that it’s a “outage” and their handling it but that’s all just bs I talked to one of their representatives they said there were no outages at all, so I’m confused as to why this is occurring #telus
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Amanda (@Mandoline79) reported@CJW_101 @koodo I think I'll go to Best Buy and see if they can help me. I have spoken to an associate from Telus and Koodo today on the phone. I've called a Koodo store. And messaged with Koodo on here. They have no way of giving me two new phone plans unless I want to pay more in the store.
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dph (@dph_42) reportedHey @TELUS @TELUSsupport one of your installers at a neighbor took out all our services (phone, tv, internet) and they assured me someone would be coming to fix it. I have to work from home tomorrow and don't see it on your service outage page even after I also submitted it.