Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
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| Vancouver |
Wi-fi | |
| Vancouver |
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| Vancouver |
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| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Mike Chadwick
(@runnerofthewild) reported
from
Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TChakra~ her/she~ Logic & love will set you free
(@tchakra246) reported
@TELUS I've been working for telus/ Lionsbridge for two months, but I'm having problems getting paid for my work. I've used the supplier portal ask a question multiple times without satisfying results. is there a US number I can call or a live person I can speak with. Thank you
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Brock Helm
(@bhelm4) reported
@Feisty_Waters @youseepeeYYC Bad - Calgary drivers and equally bad public art displays like the blue ring as Edmonton. Good - proximity to the foothills and mountains, heritage park Telus spark and the zoo.
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Anna-Marie
(@RealAnnaMarieR) reported
Anyone else having problems trying to load anything on Telus' website? Keep getting "502 bad gateway" messages 😕
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GoodbyeClutter
(@GoodbyeClutter) reported
@gmail I'm not accessing Gmail. I want absolutely zilch to do with Gmail. Ever since Telus partnered with Gmail, I have had problems. Currently, not all my emails to Gmail email addresses are being delivered. I'm a legit small business, not a spammer. #SoTiredOfThis
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Bekka
(@blondie2367) reported
@Bell disappointed with your loyalty program. No interest in keeping a customer that’s been with you for 20 years, won’t even try to match @Rogers or @TELUS
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Ryan Miles Leblanc
(@MILES_EXITSIGN) reported
@Rogers How does telus have a call control option for spam and rogers doesn't? I'm with the "best" telecommunications provider and man it doesn't feel this way at all All of my suggestions to rogers have never been taken seriously
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Don Wilson
(@heiltsuk_paleo) reported
@brendajohima @TELUS We have the same issue just outside Qualicum Beach at our place. Lucky to have 1 bar of service. Have been complaining to @Telus for almost 10 years about this.
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BelowthekneeXD
(@belowthekneeXD) reported
@TELUSsupport these Telus boxsare the biggest pieces of **** I’ve ever experienced, and I knew that before I got pressured into getting TV in the first place,..Is there something that I can do when the box won’t even stay powered on, I’ve had the box for maybe two months..
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Kaytee - Logan Fundraiser for Surgery!
(@YukataKaytee) reported
@Herne @kristadb1 I got Telus to lower my bill to $13 few years ago. Always be on the side of the agent on the other side, it's worth it, this job sucks and they know it.
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Free Spiritus 😷
(@freespiritus) reported
@davidcarr333 I’m still waiting to see how public health plans to “personal responsibility” hospitalization. Maybe that’s where Telus Health comes in? Problem is, they refer to folks to ER rather than see patients themselves. They’re very much part of the problem.