Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 01/25/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby and North Vancouver.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver E-mail
CanadaVancouver E-mail
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • Chris_Withers Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • runnerofthewild Mike Chadwick (@runnerofthewild) reported from Westmount, British Columbia

    @TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • Shamindiamonds Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • KelseyWebbratz Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • bradley Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia

    @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

  • jsney20 The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • tompearc Tom Pearce (@tompearc) reported from Vancouver, British Columbia

    @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShOcKjOcK80 Jeff Cabiles (@ShOcKjOcK80) reported

    @SKBigBluJetsfan NOT BELL lol. We switched to Telus because we phoned to find out plans and new phones. Got the run around, talked to 2 rude cs reps. Wife said that made the decision easy to switch lol

  • RSmitty_19 x-RBS (@RSmitty_19) reported

    @GrosfieldTaylor Telus itself is solid, like cell service and internet and what not. But their customer service is an absolute joke

  • Pepperoni_Salad Christina 🥀 (@Pepperoni_Salad) reported

    I had enough Telus Rewards or whatever they're called for a $50 Amazon gift card so I redeemed them for that then immediately forgot anything I may have ever wanted to purchase. I'm bad at this game. I hope I don't forget that I have this.

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @jodyvance I hate making phone calls to giant behemoth companies. Such a time suck. And if you do the online chat it’s excruciatingly slow as they’re dealing with 10 people at a time. I need to call Telus but I’m procrastinating.

  • AutobotYT Corey - Autobot #Obey (@AutobotYT) reported

    @ve1xe I’ve already called Rogers and Telus, expected to have one of them get back to me about service being ready in my area in 3-4 months, my friend is with Rogers and has no issues with them

  • emroker Elaine Roker (@emroker) reported

    @jodyvance @ShawDirect And that is why I am a #telus fan. Used to deal with shaw and it was always a nightmare if you had a problem 🙄

  • BenGuy5 Ben Guy (@BenGuy5) reported

    @Sportsnet So why does a guy pay for your channels thru Telus or Shaw if you guys restrict(blackout) our access to hockey games due to "regional restrictions"?? Maybe if you actually provided the entire service you advertise... People wouldn't have to rely on "illegal streams."

  • spacegrace_jpg cowboy bebot (@spacegrace_jpg) reported

    @FidoSolutions your service is trash for what you’re asking me to pay a month telus can treat me better

  • Scruffy_lookin N Heazell (@Scruffy_lookin) reported

    @TELUS your cable tv UI sucks!

  • ReaganPodelec Reagan Podelec 🍁🏒 (@ReaganPodelec) reported

    @Robinson21Shane @Kage_99 @TELUS Did you bother to call? They have people to fix that....