Telus

Telus Outage Report in Westmount, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westmount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westmount, Metro Vancouver Regional District, British Columbia 02/28/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Total Blackout
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near Westmount, British Columbia

Latest outage, problems and issue reports in Westmount and nearby locations:

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HolaPolitics Politics (@HolaPolitics) reported

    @TELUSsupport SO ******* TICKED OFF AT YOU! Your stupid partnering with google doesn't work with my Outlook! Go **** yourselves! Worst provider there is! @TELUS

  • masekid52 D-Man (@masekid52) reported

    @QueenShadows_ I’ve been with Telus forever. No issues with me

  • Florencebabyxxx Flo🇨🇦 (@Florencebabyxxx) reported

    @Sportsnet WHY ******** DO YOU HAVE O, W and P all playing the stupid ******* baseball game? And apparently the habs leafs game is blacked out on @TELUS. Ugh annoying. ******* struggle being a habs fan on the west coast

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • LTurps Leah (@LTurps) reported

    @TELUS its great when you shut off our internet with no notice! And now it can take up to 24 hours to come back absolute trash service!

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    **** Telus! @TELUS just had me transfer my email to ******* Google which I have no need for getting my email online and now I can't email on MS Outlook on my computer. **** Telus! **** YOU!

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • b3carroll Automatic (@b3carroll) reported

    @ACbeerisfun @TELUS Yah no ****!

  • Celinestx 👼🏾🤍 (@Celinestx) reported

    So instead of using my time to study I have to be on the line with Telus for the 3429382 for an issue I thought I resolved two months ago

  • skydrivr nick (@skydrivr) reported

    why is Telus wifi ****