Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hope, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hope, British Columbia
Latest outage, problems and issue reports in Hope and nearby locations:
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Mike Olson
(@Mrolson74) reported
from
Hope, British Columbia
@smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.
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The International Chromeowners Association
(@12volttribe) reported
from
Hope, British Columbia
@CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Energy Burrito™️
(@energyburrito) reported
@StephenPunwasi @kellyma_michael But as you said, if you break your leg Telus health isn’t going to help.
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Mark Roseman
(@markroseman) reported
@MdApplewhaite @steve_izen @adriandix However it’s done, it would be nice to differentiate between what I call “robo-doc” appointments (like we often see from Telus Health) and “real” care. My worry is if we just e.g. double 0100, those doing **** care now will keep doing it but be paid double.
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Matt Ilich
(@MattIlich) reported
@Averyflash @typronyk The Telus Health MyCare app worked well when discussing a health issue when I couldn’t get to a doctor. The pandemic exposed many vulnerabilities in our existing health system. If we don’t learn/improve, that’s our fault.
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Jane Skocdopole 🤦🏻
(@JaneSkocdopole) reported
from
Botha, Alberta
@ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯
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Deidre Tansey
(@Ampersand_D) reported
@TELUS Unbelievably poor service. Your agent messed up my move & three days in STILL no internet. #CantWorkFromHome
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Luke Coughey (Standing with Billy) #BeepBeep
(@LukeCoughey) reported
@RogersHelps The only way Rogers can fix my issues is to replace my Telus sim card. Sadly, Rogers is $190/month more for my 6 phones for similar plans.
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Ty
(@SenorT) reported
Here we go again guys. @TELUSsupport @TELUS Useless service. Just canceled my internet and TV with you today over this. This is trash lol i ain't giving up like you did. #telus #Pelosi
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izzy 🇺🇦
(@Iseabail90) reported
@TELUSsupport 4 weeks now and no support. Been told to clear my cache 8 times like that supposed to get my SIM to start working. 100% avoid Telus at all costs.
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Matt Ilich
(@MattIlich) reported
@Averyflash @typronyk The BC govt paid for my doctor visit - just as if I went to a physical office. All doctor offices are private enterprises. Maybe Telus takes a fee for connecting docs with patient? Not sure…all I know is I saw a doctor quickly and govt paid for the service.
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Jon Jennings
(@JonJennings) reported
@loxyisme If you upgrade to premium later, they credit you back the appropriate proportion of the cancelled essentials subscription. I doubt the opposite applies. We MIGHT try that later after we cancel our Telus subscription, but for now it's just essentials here.