Telus

Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hope, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hope, Fraser Valley Regional District, British Columbia 12/10/2025 01:50

December 10: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hope, British Columbia

Latest outage, problems and issue reports in Hope and nearby locations:

  • Mrolson74 Mike Olson (@Mrolson74) reported from Hope, British Columbia

    @smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.

  • 12volttribe The International Chromeowners Association (@12volttribe) reported from Hope, British Columbia

    @CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiebutt Jamie Butt (@jamiebutt) reported

    @TELUSsupport disney+ is not working on Telus, please fix. I get a message I get a message I am traveling in a different region and the service is not available. Tried on vpn and it works fine.

  • TTVBRUHMOMENT bread lord (@TTVBRUHMOMENT) reported

    @TELUS @shaymitch Fix your smart hub speeds please I'm tired of 0.05mpbs up and 0 down 😪

  • michaelbolton Michael Bolton (@michaelbolton) reported

    Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."

  • andreyuhYUHyuh Andrea Beça 🏳️‍🌈 (@andreyuhYUHyuh) reported

    Hey @TELUS, why am I getting promo calls from Telus Mobility from men who creepily tell me they love me when I say, "No thanks."?! That was....an experience I never want to have again.

  • Insidethewalls1 NonsenseAbounds (@Insidethewalls1) reported

    @Stephen_Andrew @TELUS In-Camera deal 'cooked up' by this Council to net returns on public lands downtown with a corporate entity. This land was not available to anyone but Telus Corp. You also went In-Camera again on 'staffing' issues, just like the Council before you were on it #yyj #yyjpoli #trust

  • marionetta marionetta (@marionetta) reported

    It's official...@TELUS has the worst customer service going...

  • immasters Adam Fulford (@immasters) reported

    I'll be switching to Telus mobile service. Offered me a better deal than #bell. @bell didn't get back to me to match the offer when they said they would, and my PM to them on Twitter didn't get a response. Telus SIM card is in the mail.

  • Aroundtheglenn PBJ (@Aroundtheglenn) reported

    @Koodo @Telus What’s up with your service in Central Alberta? I’m not in the boonies & I got ONE bar at best. Try to make a call & I get a “Call Failed” message. WTF? Do I really need to go back to Bell?🤬 And this tweet only went out cause of wifi. Repeat WTF?

  • Farmboy646 Farm Boy (@Farmboy646) reported

    @AxiaFibre great infrastructure, customer service is not where it needs to be. Would like to go back to @TELUS if the service was in our area.

  • Vampire_Grrl Kristjanna Whitney (@Vampire_Grrl) reported

    Nice! Called @TELUS waited 45 mins for a callback for someone to finally answer after 2 mins of ringing and hang up on me.. thats customer service right there 😤maybe when I have another hour to waste fml