Telus

Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hope, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hope, Fraser Valley Regional District, British Columbia 02/23/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Hope, British Columbia

Latest outage, problems and issue reports in Hope and nearby locations:

  • Mrolson74 Mike Olson (@Mrolson74) reported from Hope, British Columbia

    @smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.

  • 12volttribe The International Chromeowners Association (@12volttribe) reported from Hope, British Columbia

    @CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnthatmatters concerned Cdn (@cdnthatmatters) reported

    @Mikeggibbs I’ve been with Telus since the 90s (first with a pager then cell) and have had consistently good service.

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

  • DLitz microarchitectural side-channel attacks (@DLitz) reported

    You can't cancel online (even though you can add/change services online just fine), but My TELUS doesn't even _tell_ you that anywhere obvious. Even their support chatbot beats around the bush about it.

  • JaxSargette Jackie She/Her (@JaxSargette) reported

    For example: I am on the TELUS SmartHub. It is "okay" for the most part, but has limitations. For instance, I am limited to 10 devices being connected to my SmartHub wifi network. TVs and computers take up most of that space.

  • markbuchholz1 mark buchholz (@markbuchholz1) reported

    @mr_contrition We pay some of the highest rates in the world thanks to the fact there’s only three service providers in Canada Rogers Bell and Telus

  • discoprincess Melissa 🇨🇦 (@discoprincess) reported

    @David_Moscrop I just said **** it and reported Telus to BC consumer protection

  • moss_sphagnum Sphagnum Moss (@moss_sphagnum) reported

    Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n

  • KBworking416 Kristof Barocz (@KBworking416) reported

    @TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice

  • sunnywaters12 Becky Price (@sunnywaters12) reported

    My satellite service has changed again. Some improvement for a week. I won’t sort out why they call anything an advanced payment at Telus. I did have various other real problems there. Lately I’ve felt Telus shouldn’t advertise a service at all when the service is substandard.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: Telus advises this outage has been revolved and service is restored.