Telus

Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hope, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hope, Fraser Valley Regional District, British Columbia 02/19/2026 16:45

February 19: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hope, British Columbia

Latest outage, problems and issue reports in Hope and nearby locations:

  • 12volttribe The International Chromeowners Association (@12volttribe) reported from Hope, British Columbia

    @CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS

  • Mrolson74 Mike Olson (@Mrolson74) reported from Hope, British Columbia

    @smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @NaveenN07582058 @TELUSint There always are, but TELUS pays terrible bad.

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @TELUS Oh thats why you pay workers that bad!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • shadyoutlaw79 millimeterpeter (@shadyoutlaw79) reported

    @TELUS your @TELUSsupport is garbage and your in store is even worse. Do you guys not have a class in manners? Should maybe teach it to your employees.

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp when I told them my problem has been not resolved for 6 months, they said not our problem you have to pay, they don't give a sh, and they don't care about the customer. Don't go with them telus is the best.

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUS I just got a call from your ADT team and want to cancel. Then they dropped me into a phone queue. I thought customer service was your bag? #badservice now I’m taking to someone else about my account with no intro.

  • BrittanyAnne516 Brittany Anne (@BrittanyAnne516) reported

    @TELUSsupport hey Telus ..why do I get notifications that you've turned off service randomly. Then comes back and then off again. At least once a month users are plagued with this!

  • xxsashixx sashi (@xxsashixx) reported

    @TELUS @TELUSsupport my fibre bill with taxes is $16 higher than what it is supposed to. Also I’m also $150 short on my bill credits as what was agreed on, on my original service agreement

  • mattyg12 Matt Garrow (@mattyg12) reported

    @TELUS Just received my 2nd horrendous example of customer service from Telus in the last week. Installer was a no show last week. Re-booked. Today's installer called today after 11 and said he'd be there in 30. No show again! Just brutal and disruptive.