Telus

Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hope, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hope, Fraser Valley Regional District, British Columbia 12/11/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hope, British Columbia

Latest outage, problems and issue reports in Hope and nearby locations:

  • 12volttribe The International Chromeowners Association (@12volttribe) reported from Hope, British Columbia

    @CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS

  • Mrolson74 Mike Olson (@Mrolson74) reported from Hope, British Columbia

    @smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • d1g1t4l_nrg d1g1t4l_nrg (@d1g1t4l_nrg) reported

    @chatrmobile You still do not understand! Credit is not what we want! We have to make sure your service is redundant and will be up 99.999% of the time. This outage proves you do not know what you are doing as a mobile provider. Telus did not go down! You did!

  • greecebaII Greeceball (@greecebaII) reported

    @MikmaqCanadian Point to what media Telus owns and controls idiot. You think market share matters when you are including wireless and internet service?? CBC has zero market share here. I guess you will never ever cry about them then right? Right? Oh wait. You cry endlessly about CBC

  • IMBIBEandSAVOUR Gloria J. Chang (@IMBIBEandSAVOUR) reported

    2/2 @TELUSsupport @TELUS I am hounded daily by this collection agency for a bill I paid four years ago. Your option/system to get a callback from Support goes directly to my voicemail so I can't answer. Please rectify this situation before it affects my credit score.

  • ericegreene Eric Greene (@ericegreene) reported

    Newb @TELUS customer here. Wish y’all would’ve told me how terrible they are before I switched on. Ran up $780 of roaming fees in one day after they told me it was $12/flat and the response from @TELUSsupport was basically, “haha got you!”

  • NoreenS60453986 Noreen Smith (@NoreenS60453986) reported

    @CityNewsVAN This closures are getting bad wonder what Dix is gonna do? Maybe call Telus? Can’t get into a walk in clinic, how bad does it have to get before we get a reaction from our Government?

  • SADBOITURTLESTV SadboiturtlesTTV (@SADBOITURTLESTV) reported

    So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp

  • calgarycoder Ty S (@calgarycoder) reported

    Has anyone else recently upgraded to Telus fibre? How was your experience? Mine has been less than stellar. Two weeks later and I still can't use the app to control wifi in the house after multiple support calls.

  • meganterriss 🦉 (@meganterriss) reported

    @DrJenGunter Providers like Koodo/freedom/wind - quality of service can depend on where you’ll be geographically. If it’s posssible I would ask people who live in that area if those providers are reliable there. If not I would go with Rogers/bell/Telus/Fido

  • eischrista Christa Eisbrenner (@eischrista) reported

    Hey @TELUS it has been 24 hours since I realized you had disconnected my phone service again, and two hours since @TELUSsupport told me to send them a DM with no follow up. Can you going to give me my phone number and service back? Are you going to pay me out for the remainder

  • xo_odnl xo_o (@xo_odnl) reported

    @TELUSsupport I was charged 50$ for LESS THAN 10MB of data used. INSANITY! I'm taking both my and my husbands account off Telus and going to Rogers. WORST CUSTOMER SERVICE EVER. The customer rep was so rude in his tone too!!! HORRIBEL SERVICE