Telus

Telus Outage Report in Hope, Fraser Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hope, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hope, Fraser Valley Regional District, British Columbia 11/17/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hope, British Columbia

Latest outage, problems and issue reports in Hope and nearby locations:

  • Mrolson74 Mike Olson (@Mrolson74) reported from Hope, British Columbia

    @smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.

  • 12volttribe The International Chromeowners Association (@12volttribe) reported from Hope, British Columbia

    @CBC Reliable cell service, anywhere! @Rogers @Bell @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    @TELUSsupport But I'm being told that you've blocked our devices. All your subscribers devices are non Telus devices as you don't rent them out. With BYOD you can't ethically restrict our access to the service and you staff need better training when we choose to sign BYOD deals. Shame.

  • persianbaybieee ♡ (@persianbaybieee) reported

    @TELUS please fix your servers asap

  • YEGsociallady CW (@YEGsociallady) reported

    @telus what is happening with TV service? My wifi was horrible all day and now my TV service keeps pausing

  • najihahshahrel Princess Jiee (@najihahshahrel) reported

    @najibshahrel95 mana boleh buat macam tu abang. Tak telus tu. Next time update stocks yang memang khas you wanna sell on shopee. And also asking customer to take the blame for our mistakes, is not right.

  • HandiMandiTV Kingdom Citizen, ML (@HandiMandiTV) reported

    @koodo why is my phone going to no service and no data, no service then Telus?!!! I’m in the Superstore and this has never happened!

  • ericpet Eric Petersen (@ericpet) reported

    @Wildsau @TELUS It's good most of the time, but the wifi has always been atrocious...likely a hardware issue more than anything. Lately it's been brutal wired as well.

  • fakeezzie Fake Ezzie 💾 Real Mike - Centrist (@fakeezzie) reported

    @aggieloveseggs There are sound ways to maximize personal privacy w/ data (blockchain for example) but govts never invest enough money into development (get Telus to do it) & it fuels concerns. If I would have had it my way, we'd been checking into everything the past year, for contact tracing

  • Dendritic_View Fred (@Dendritic_View) reported

    My God @Telus is horrible 3 different agents, an hour on the phone, eventually they told me to give-up. The worst part is that I can almost do the purchase online but the website froze when I entered my payment information - I was so close to doing this without talking to them...

  • ProfXtian Dr. Gideon Christian (@ProfXtian) reported

    Hi @Telus, thought setting up a home internet service with you guys was as easy as a phone call. Nope. For days now, been spending hours seeking the “privilege” of speaking with one of your rep to set up a home internet. No luck. @TELUSsupport

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @rob_bieber Hi Rob - Non-TELUS devices can be activated on the TELUS network, however, some data services may not be enabled due to the configuration of the device. We cannot guarantee that non- TELUS devices will be able to connect to or function in a predicted way on our mobile network.