Telus Outage Report in Innisfail, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfail, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Innisfail, Alberta
Latest outage, problems and issue reports in Innisfail and nearby locations:
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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casey.
(@symphorik) reported
You know what sucks, is @TELUS told me not to worry about November to December’s Bill for either Internet or Mobility because I was a flood victim… but they didn’t cover it. #FeelsBadMan #Telus been on catch up ever since.
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Michelle K.
(@Michell16715337) reported
@Jenfeds73 @TELUS_Spark @telus another reason I dislike you. You doubled my elderly mother's bill and called her a liar when she pointed out the contract she has with you....just hoping she wouldn't notice?!? You are the worst human scum out there; training your employees to be equally as scummy!
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Talift
(@Talift52) reported
@stllr_ Dude I wish we get a discount on our internet bill cause our city has worst internet then Telus national minimum and we can't even get that
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karen reigh
(@karenkalireigh) reported
@TELUSsupport If @telus could actually address issues through DM it would be worth having a Twitter account, but I still end up having to go through the chat or waiting for a call back anyway, so I just went there. Your system is so bloated and redundant, it doesn’t work efficiently. Pls fix!
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Janet
(@JanetVanIsle) reported
@LilHurricaneo @mssinenomine I switched from Shaw to Telus so I could get Internet for Good. $10/mo for PWDs! It's high speed too. Daughter and I can both stream with no problems at all whatsoever. Have never had to do the modem reset thing due to connectivity issues (knock on wood).
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karen reigh
(@karenkalireigh) reported
@TELUSsupport @TELUS I had to speak to too many people and departments who each had to read through pages of “notes” and *still* couldn’t answer the question “Is service available at my address”. Three weeks I waited! Two guarantees of callbacks within a day with an answer, and nothing, both times!
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Heather Burles, MSc
(@HeatherBurles) reported
Internet painfully slow after mandatory upgrade to fibre optic. Speedtest showed 66% of speed I'm paying for. First solution offered was for me to upgrade to faster internet. I suggested I pay 66% of Telus bill. Troubleshooting and speed is back to normal
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Peter Nowak
(@peternowak) reported
These carriers would basically rent network space from Bell, Rogers and Telus at regulated rates and then sell services to customers as Mobile Virtual Network Operators (MVNOs). New competition would mean more choice, lower prices. 3/12
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Wayne Stadler
(@waynestadler) reported
@cherry_grant @TELUS @TELUSsupport I cancelled land line, cell and internet with Telus back in 2005 and will never go back. It appears they haven't improved much.
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Charity
(@Charity91) reported
@Bell @TELUS @TELUSsupport I have zero cell service today whatsoever, and next to none for the past month. What does it take to get it fixed?! This isn’t fair or acceptable since we pay our cell phone bill every month. Please stop telling us there isn’t an issue!!!!