Telus Outage Report in Innisfail, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfail, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (29%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Innisfail, Alberta
The most recent Telus outage reports came from the following cities: Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail |
Wi-fi | |
| Penhold |
Internet | |
| Innisfail |
Phone | |
| Innisfail |
Phone | |
| Innisfail |
Phone | |
| Innisfail |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Innisfail, Alberta
Latest outage, problems and issue reports in Innisfail and nearby locations:
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
@LC27LadyB @TELUSsupport Sorry for the rant. It's not the first time Telus has done this to us and we're past annoyed. Told a friend I'm about to get boring out here because I'm going to tweet & tweet about this lousy service, lol
-
Dave Faulkner
(@FaulknersRazor) reported
@TheJenRollins @TELUS @telusmobility Demand 1 month credit for each day of outage. Do not take no for an answer. I have done this several times.
-
Ron D.
(@back2ron) reported
@MrsLethal I hate to hear this! I work for Telus! Anything I can pass along to my team to help??
-
Tara michael
(@Taramic81971890) reported
@TheJenRollins @TELUS @telusmobility Telus is awful. We stayed w em cause they kept rolling over our discounts but then they stopped and we were like, yeah, not paying that. Bye. Swapped to Shaw. Not stellar, but definitely better than Telus on all fronts.
-
Susan Byrd
(@SusanByrdy) reported
This came after three different messages from reps on the phone, and not being able to get an engineer to my house because there are none in Newfoundland! I never once had an issue getting an engineer visit from Vivint. What happened to them when Telus took over Vivint? 2/3
-
Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
@CaseyBratPack @TELUSsupport @TELUS A techie tried resetting the satellite over the phone but it didn't work. So they said they would send a technician out...on Feb 1st. I'm getting madder by the minute & will be writing to the CRTC about this horrible service.
-
***** Wonka
(@dfi_factory) reported
@TELUS is trash company that belongs in the garbage. You outsource your customer service reps overseas to an office of 3 people but continue to increase my phone plan every year. Been holding for 2 hours.
-
Aatos Lehtila
(@Qualifyfor) reported
Does anyone else here have Telus Smart Security? I started with ADT, which was bought out by Telus. Now I get letters constantly telling me to upgrade my system, but I can never get through to them. Great sales team with zero support @TELUSsupport . Only handle phones it seems.
-
Jen Rollins
(@TheJenRollins) reported
@islgalwrites @TELUS @telusmobility I’ve been at a physical Telus store today trying to get cellular service. Even swapped out SIM cards and still nothing. I’m at Starbucks now to get wifi but this is unacceptable for how much I pay a month. I had no issues with Rogers.
-
Jen Rollins
(@TheJenRollins) reported
@Taramic81971890 @TELUS @telusmobility Turns out my house is in a “area of concern.” There’s no cell service here at all, which no one told me when I moved my entire business with 3 lines over at the end of October. I’ve been to the Telus store 6 times since then asking why it’s not working at all.