Telus

Telus Outage Report in Innisfail, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Innisfail, Alberta 12/28/2025 09:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • moodyangela Synthetic Animals (@moodyangela) reported

    @Vickietorious Wtf Isn’t it also charged extra if you use a credit card? Or is that just Telus?

  • dale4101 Dale (@dale4101) reported

    Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.

  • nana7861 Nahid Hemani (@nana7861) reported

    @TELUS is actually the worst

  • CindyCavanagh2 Cindy Cavanagh (@CindyCavanagh2) reported

    @telus purposely muting & not answering calls for 2 weeks, @MLA_Danielle @shaw not legal! Neither is giving customer cost & changing. Me!

  • UnknownCamaroHD Grant (@UnknownCamaroHD) reported

    @TELUS @ExcellenceCan **** off Telus. My net was supposed to reset at midnight and I keep getting this message. "Your data services are already unblocked" on my laptop screen. But it's not unblocked. Idiots. Don't you test new **** first?!

  • Kepler_62f Kepler 62f (@Kepler_62f) reported

    Anyone else in #YYC experiencing a Telus internet outage?

  • Jaynish73638651 Jaynish Patel (@Jaynish73638651) reported

    There was no reply on email. We keep calling everything single day , no one was able to help from telus business. Very terrible customer service experience so far. No communication till days since last 3 weeks.

  • gereinwarren191 Warren James Gerein (@gereinwarren191) reported

    And apple has no problem with promoting Telus in their ads on twitter. Whether it's good or bad, i dunno.

  • ElizabethEh_YGK Elizabeth Agostino  (@ElizabethEh_YGK) reported

    @TELUSsupport trying to port a phone number from an EPP to a newly created account in my family plan. No answer when calling yesterday, and now the phone number says Telus customer service is closed today. I have a limited time to get this done!

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont