Telus

Telus Outage Report in Innisfail, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Innisfail, Alberta 11/15/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Innisfail, Alberta

The most recent Telus outage reports came from the following cities: Innisfail.

Loading map, please wait...
City Problem Type Report Time
CanadaInnisfail Internet
CanadaInnisfail E-mail
CanadaInnisfail Wi-fi
CanadaPenhold Internet
CanadaInnisfail Phone
CanadaInnisfail Phone

Community Discussion

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Telus Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • boshiun Bo-Shiun, MD PhD 🇹🇼🇨🇦 (@boshiun) reported

    @Emer_OToole Professor O'Toole. As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.

  • TomM08955250 Tom M. (@TomM08955250) reported

    Thanks for the amazing support now after I've paid this company for it's overpriced services for years, not to mention the main others in Canada (I see you, Rogers and Bell. Koodo is basically Telus.) In Poland, I paid $10 Canadian per month for 20gbs/unlimited local calling. Huh

  • SAWSANDJAWS 👈 his emmy campaigner (🇨🇦) (@SAWSANDJAWS) reported

    wtf is telus presents

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    More trash internet service in High Prairie @TELUS @TELUSsupport I give my money for reliable & fast service and your product is neither. Credit my account what I paid you this month, since UR not delivering. I hold up my end by paying my bill. Then you laugh & ignore the issue

  • MJcalifornia3 Ginny girl ☯️ (@MJcalifornia3) reported

    @TELUS @TELUSsupport #Telus #TELUSsupport I experienced terrible customer service today with Telus. After a 2 hour conversation and given a deal, it was all of a sudden “unavailable” to me. I am perplexed 😕 this is how a 8 year loyal customer is treated? Shameful 🤔

  • DobyXL menace to sobriety (@DobyXL) reported

    Can't wait to get internet so I can play melee and stream again I gotta pay telus $46 before I can setup a new account but nobody I talk to knows how I can pay it 🙄 Called at least 5 times and noone can help me Please I just wanna hang with my fellow W33D5M0K3R5

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    Hey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast....

  • nursecaro13 Caro (@nursecaro13) reported

    @koodo your customer service sucks 💩. When a customer schedules a callback, THAT MEANS CALL THEM BACK!!! Looking for a new service. Any friends have any recommendations? Not bell, telus or rogers proper, looking for alternative like public, virgin etc

  • KelseyGott *Kels* (@KelseyGott) reported

    Was on the phone for 3.5 hours (mostly on hold) with @TELUS. Cannot believe how condescending “Escalations Manager” Navin was. Looking for a solution here!

  • TechnoMistress Lisa Lacey Liscoumb (she/her) 🇨🇦 (@TechnoMistress) reported

    Wow, @ADT alarm service sucks since @TELUS took over. 2+hours on hold trying to get through to someone, and then the first technician they can get out (just to change a freaking battery) is next Friday. Never had this problem before.