Telus Outage Report in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Don Allen
(@DesignerDon) reported
@veryloudwoman @CalamityJayne4 My wife worked for a company that can track where you are based on your cell signal which Rogers/Bell/Telus/etc all sell to a third-party. They know when you come home from work, how long you stay, where you stopped on the way, etc. This is unfortunately not new.
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Mo 🇨🇦
(@The_MoBiz) reported
@RichNolet @hussien_coding I switched to Telus prepaid and immediately they started calling me with spam calls trying to upsell me on **** I dont need. I dont answer their calls anymore.
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hitthepost
(@hitthepost) reported
hey @telus -- i was recently switched to your fibre optic network: lots of new hardware. all things fine. today, the signal is coming and going. one minute i'm getting 70mbps, then the next minute 0. is there a reason for this today in calgary ?
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Carol W
(@estherflubb) reported
@TaLoKend @TELUS I thought it was just me. Compared to in the uk the ‘bundles make zero sense. With Telus you end up with loads of crap you don’t want. I s Shaw any better.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Mark Fidgett-Advanced Equity Lending
(@MortgageMark) reported
never understood requesting my phone number and secret code through an automated service, only to be asked the exact same question by the time I get to a real person #fail #telus
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Cuntastic™ 🇨🇦
(@SoulDB902) reported
@TELUSsupport I need help asap! I have an appt tomorrow and cannot get logged onto the Telus care app since switching phones. Missed appt gonna cost me $120. Here is the ticket ID for reference: 58931
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CyKoore 🇺🇦 слава Україні 🇺🇦
(@CyKoore) reported
@leighfromcanada Sounds about right. When I was a Telus customer many years ago, they sent me a box of chocolates and a card for Christmas one year. The next year, I got a bill falsely claiming $12,874 for data overages, which took 5 months to resolve.
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Ron Patenaude
(@RonPatenaude1) reported
@yonkojohn Canadians have the power to stop this, look what a few hundred Truckers can do to ruffle Trudeaus feathers! Canadians please cancel Telus for spying on us, use cash to **** the banks and for Gods Sake cancel your Cable and stop watching CBC, CTV and Global! Cancel them!
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Jim Mayer
(@pentastich) reported
@DouglasBaer Note: I tried looking up a Verizon plan to prove compare with. We used Verizon when we lived in the USA. Verizon and Telus both have big networks and are basically evil. Also, Verizon's plan comparator was down, so they clearly have a LOT in common with Telus.