Telus outages and service status in Red Deer County, Alberta

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, and Innisfail.

City	Problem Type	Report Time
Red Deer	Wi-fi	12 days ago
Innisfail	Internet	2 months ago
Red Deer	Internet	2 months ago
Red Deer	Phone	2 months ago
Red Deer	E-mail	3 months ago
Red Deer	Phone	4 months ago

Community Discussion

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Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

• 
  Mark Jones (@markjones65) reported 9 seconds ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Brad (@PigeonLakeBrad) reported 4 minutes ago from Red Deer County, Alberta

  @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

• 
  Trevor PETERSEN (@wheatiepete) reported 11 minutes ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

• 
  Rod Bradshaw (@RodMGB) reported 30 minutes ago from Red Deer County, Alberta

  @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

• 
  Allison Farms (@Allisonfarms) reported 31 minutes ago from Red Deer County, Alberta

  @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

• 
  Andrew Wiebe (@andrewevanwiebe) reported 36 minutes ago from Red Deer County, Alberta

  @jeffmadams @TELUS Wow. Just horrible timing.

• 
  Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported 52 minutes ago from Red Deer County, Alberta

  @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snowshoe Hare (@SnowshoeHare11) reported 7 minutes ago

  @TELUSsupport @NotHappyCamper1 I am in Kaslo, BC. My phone rang at around 8 pm on 22nd July and since then has been just a loud buzz on my phone line and no service. I can't figure out how to contact Telus to get help.

• 
  Matt Pisko (@MattPisko) reported 10 minutes ago

  I subscribe to Sportsnet through my TELUS television package. Every month I pay for your channels, yet because I live in Calgary and support the Vancouver Canucks, I am expected to purchase a full Sportsnet+ Premium subscription simply to watch out-of-market games.

• 
  Johan N. (@rk8215) reported 14 minutes ago

  We have $AMPG CEO saying that Telus already exceeded $40M LOI with $5-7 million dollars and that Telus is asking more configurations from them. They cancel ATM and announce stock buyback program AND same time Telus announces that they will spend $66 BILLION dollars to enhance 5G and fibre networks. Connect the dots. This ia huge find by @chinoalemano. 🔥🛰🚀

• 
  Charles Bodi - 'Be Like Bodi' (@CharlesBodi) reported 19 minutes ago

  @dougransom @TELUS @TELUSsupport That sucks.

• 
  cнrιѕ (@getmangled) reported 20 minutes ago

  @TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.

• 
  Metthe#1 (@1Metthe) reported 24 minutes ago

  Then break up the Canadian telecommunications cartel of the big 3- Bell Roger's & Telus. They are charging us 10x more than USA & European firms do for BETTER content & service

• 
  Marie Boyce (@MarieBoyce7) reported 25 minutes ago

  @TELUSsupport @TELUS I am so ******* tired of your stupid AI bot that takes 10 min around in circles to get anywhere when you call. It’s bad enough I have to talk to gawd damn people in another country who don’t speak ENGLISH about MY SERVICES.

• 
  JPD (@JDugganhimself) reported 27 minutes ago

  @TELUSsupport Telus sucks

• 
  Kirk Miller (@KirkMiller47849) reported 28 minutes ago

  @TheRiversEdgeAB Moved to an acreage in 2024...got starlink as no other option Everything about it is vastly superior to the service thru either telus or shaw. Like not even close

• 
  Douglas Mark (@DouglasJMark) reported 29 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏