Telus outages and service status in Red Deer County, Alberta

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Wi-fi	22 days ago
Innisfail	Internet	2 months ago
Red Deer	Internet	3 months ago
Red Deer	Phone	3 months ago
Red Deer	E-mail	4 months ago
Red Deer	Phone	4 months ago

Community Discussion

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Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

• 
  Andrew Wiebe (@andrewevanwiebe) reported 7 minutes ago from Red Deer County, Alberta

  @jeffmadams @TELUS Wow. Just horrible timing.

• 
  Rod Bradshaw (@RodMGB) reported 11 minutes ago from Red Deer County, Alberta

  @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

• 
  Trevor PETERSEN (@wheatiepete) reported 18 minutes ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

• 
  Brad (@PigeonLakeBrad) reported 18 minutes ago from Red Deer County, Alberta

  @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

• 
  Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported 22 minutes ago from Red Deer County, Alberta

  @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

• 
  Mark Jones (@markjones65) reported 30 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Allison Farms (@Allisonfarms) reported 34 minutes ago from Red Deer County, Alberta

  @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orange Cone (@CanadianPylon) reported 11 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  saand ↯ (@mr_saandman) reported 12 minutes ago

  SHIRSHIT **** MH TELUS TV APP LOGGED ME OUT AND I DONT GOT THE PASSWORD I MISSED THE RACE START 😭😭😭

• 
  Laura Lee (@lauralee050) reported 13 minutes ago

  @AreOhEssEyeEe You should hear what I tell these pieces of **** when they call my house scamming and pretending to be from Telus, Amazon, Paypal. ***** bastards. Fkng TRASH

• 
  Gord Tulk (@GordTulk) reported 13 minutes ago

  @JeffCallaway Look at there stock performance over the past five years. Very similar plunge. Their core consulting biz is getting eaten alive by AI. Telus is a regulated utility that is too big to fail especially with only two others in their core business.

• 
  Don Elkington (@don_elkington) reported 14 minutes ago

  @LoveMy7Wood @TELUS My error.. Telus is Philippines and Rogers, India. AI helps them..: note the hold time out; AI explains issues and responses provided for them. So cool; so Canadian.

• 
  Mother Clucker ⛰️ (@0zWording) reported 15 minutes ago

  @krisster8 I refused and kept my job at @telus ultimately quitting in 2024. They tried to make me test every day I faked it by taking a picture of the same test every day. I never tested myself one time. **** them and **** that!

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 15 minutes ago

  @TELUSsupport I believe this may have been the work of a hacker or someone inside TELUS. It’s almost impossible to resolve this issue online. I’ve tried many times before, but it has never been resolved.

• 
  Worker of Lead (@WorkerLead) reported 19 minutes ago

  @SilentSnow89 Price of Oil is high. Unemployment still sucks. **** even Telus slashed their dividend

• 
  Frank (@FamilyFarns) reported 19 minutes ago

  @rhum01 As a Telus customer I can confirm it's a shitco, It's working on the penny stock status

• 
  Cadi Jordan (@cadijordan) reported 20 minutes ago

  There seems to be a widespread #Telus Wifi/ home services outage in BC Lower Mainland. Is your service effected? We've been without for hours now in #MapleRidge #TelusOutage