Telus Outage Report in Red Deer County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Innisfail and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail |
||
| Red Deer |
Phone | |
| Red Deer |
Phone | |
| Red Deer |
Phone | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lapointe
(@lappy55) reported
Well, after being a loyal customer with @Bell since 2001, it’s seems as though the time has come to change and make the jump with @TELUS. Loyalty isn’t a thing anymore in 2020 with big corporations.
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Natalie Shantz
(@natalieshantz) reported
Pissed at customer service?It’s okay to say “I’m mad” or “I want to quit” but don’t yell/swear/abuse to make a point. #immad @TELUS. I re-explain to each the problem. They haven’t touch my account before. It sucks and I can rage quit at home. #confession I swore at the hold music
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Tamara Laschinsky
(@Tamara_Serenity) reported
@TELUSsupport You seriously need to get your sh*t in order Telus! This is the 3rd time you have put excess of $1000 extra charges on our account in error! Billing us for equipment owned, changing promotions and charging full price before promo is up - time to cancel you.
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LINDER🇨🇦
(@YouGoGrl) reported
from
Sturgeon County, Alberta
@CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!
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NigrumEstSnob
(@NigrumEstSnob) reported
I need help. ASAP @TELUSsupport @TELUS Have sent 2 tweets AND a DM.
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$@!%*?¡
(@FUCKYOU2GRANDMA) reported
has anyone’s telus wifi been extremely slow lately
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Dave
(@snowmancalgary) reported
@TELUSsupport Hello, I am not yet a Telus customer but interested in becoming one. My question is about seasonal/vacation suspension of internet and tv services. I’ve read an article from 2016 that says this is an option, and just want to confirm that this is still valid.
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John
(@JohnJohnhkeith) reported
@Bell_Aliant So yesterday I tried to get my two phones pulled over to bell from Telus after waiting for an hour was told I had to get them unlocked which I did and was supposed to get a call back to complete the switch but the call back never came
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Bruno Sentone
(@BSentone) reported
Hey @TELUSsupport @TELUS 2 days in a row trying to call support without success. $800 overcharged more than 2 hours ON HOLD. Care to share why the terrible customer service ?
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Cory S. Laybourne
(@MrMoonshine1974) reported
@EmilyInKamloops @TELUS It is a crappy commission only job at that too. You should read the reviews for it on Indeed. Utterly brutal. I turned down the job after going through the interview process and finding out first hand.