Telus outages and service status in Red Deer County, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Innisfail, and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail
|
Internet | 7 days ago |
|
Red Deer
|
Internet | 23 days ago |
|
Red Deer
|
Phone | 28 days ago |
|
Red Deer
|
2 months ago | |
|
Red Deer
|
Phone | 2 months ago |
|
Red Deer
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta@jeffmadams @TELUS Wow. Just horrible timing.
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Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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B R R | Between Reason and Rage (@ReasonAndRage) reportedHave been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.
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Mat Drouin (@matdrewin) reported@TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.
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ERA (@DonateRecycleIT) reported@TELUS @TELUSsupport Can you help us unlock a bunch of phones please. Why is it so difficult when legally you should be helping us unlock old phones and put them back into service???
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Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported@TELUS Just checked w Xfinity - I get 116 channels and recording along w fast internet. Better value than what I'm getting from @telus for being a loyal customer. if I dont hear back within the next 24 hrs with an acceptable solution, i'll cancel my service.
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@416ash (@416ash) reported@LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.
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Kanadagirl (@Kanadagirl) reported@yegwave @nejsnave Damn that carney. It’s gotta be his fault. Now how is Telus and Rogers supposed to rake in huge profits?
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Brookfield👁️❤️🇨🇦💵💦scheme 👉 carneywatch.ca (@kicknsass) reported@JonFraserTF @TELUS I cut the cord about a year ago. Was a mobile customer for 20 years. Couldn’t take them anymore. The overseas service or lack there of, the reception was terrible, wouldn’t work with me on pricing. Very happy with the change. @Starlink next year when contract is up.
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Mortoshi (@HDergler) reported@wongkarwasian most Canadian service providers collude to increase the level of service beyond what the average consumer needs so that can charge upward of $100 a month for something that should be extremely basic telus wants like $110 a month for 500mbps internet for instance, but most people would still be ok with 100mbps or less I'm many cases
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Toad Qui Est Mutant (@mutanttoad) reported@JonFraserTF @Ingemar4910 @TELUS I have bell mobile with the US service plan and it has been great.
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ElizabethR (@ElizabethRBess) reported@perfectrose2011 I’ve been on hold for 90 minutes. I’m very tired so I don’t know how much longer I’ll last. Yes, both Rogers and Telus have appalling customer service. It’s a pathetic situation. 😔😡