Telus Outage Report in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Telus
Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kristjanna Whitney
(@Vampire_Grrl) reported
Nice! Called @TELUS waited 45 mins for a callback for someone to finally answer after 2 mins of ringing and hang up on me.. thats customer service right there 😤maybe when I have another hour to waste fml
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ParkHillTeam
(@ParkHillTeam) reported
@TELUS why is the cell signal so terrible in Peterborough, ON (especially north end?) I get better signal in rural areas than in the north end of city. It's been this way too long now, and I pay too much for no signal.. seriously, whats up?
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=Winter Photo=
(@WinterPhoto2006) reported
@MontanaDan30 I have to confess that I am completely comfortable with my 3 year old Samsung Whatsoeverthenumberis. And I only switched to it because Telus told me they wouldn't support my old Samsung Smartphone any longer. The same phone my hubby still uses without complains from Telus.
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tylerCnoble
(@TylerCNoble) reported
@Bell_Support So ETA? Business phones are down. You are using “partner towers” and their customer are fine. Makes us want to switch to Telus or Rogers until Bell has their own in the area. Big boo to the communications on this.
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William Calamari
(@WilliamCalamari) reported
@Shawhelp if you are contracting out third party companies to get your customers to sign a contract, please vet them because their CS agents are rude and also hang up in people faces mid sentence. They are tainting SHAW's reputation and make me wanna switch to @TELUS
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fancy like Abblebee’s 👸🏼
(@omiles57) reported
@BudweiserGirl @TELUS @TELUSsupport I’ve had sooo many issues with the no call backs, disconnecting and general poor service I now have the direct number to a local supervisor. I would 100% ask for the same info!
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Marta Skky
(@MartaSkky) reported
I used to love @TELUS but then they sold me a lemon of an iPhone and refused to take it back! 2 months in and my battery dies at 3-hours on the mark. I regret pulling my staff from @Bell and @Rogers to now have to deal with this BS #corporate #fail
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Eh
(@BudweiserGirl) reported
@omiles57 @TELUS @TELUSsupport It was my mess up. I guess a late payment stays on your credit report for 7 years like wtf 😵😵😵😵
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Noel25
(@ayja147) reported
Telus sucks could not answer question in regards if you could’ve hacked or tracked.
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kristylynn 👑🐝
(@thatgirlxo) reported
@BudweiserGirl @TELUS @TELUSsupport I always get "disconnected" w/ them. When I call now, I have them call me back. Telus customer service is horrible. 👎