Telus outages and service status in Red Deer County, Alberta

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, and Innisfail.

City	Problem Type	Report Time
Red Deer	Wi-fi	20 days ago
Innisfail	Internet	2 months ago
Red Deer	Internet	3 months ago
Red Deer	Phone	3 months ago
Red Deer	E-mail	4 months ago
Red Deer	Phone	4 months ago

Community Discussion

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Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

• 
  Andrew Wiebe (@andrewevanwiebe) reported 11 minutes ago from Red Deer County, Alberta

  @jeffmadams @TELUS Wow. Just horrible timing.

• 
  Rod Bradshaw (@RodMGB) reported 21 minutes ago from Red Deer County, Alberta

  @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

• 
  Mark Jones (@markjones65) reported 30 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Brad (@PigeonLakeBrad) reported 31 minutes ago from Red Deer County, Alberta

  @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

• 
  Allison Farms (@Allisonfarms) reported 32 minutes ago from Red Deer County, Alberta

  @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

• 
  Trevor PETERSEN (@wheatiepete) reported 46 minutes ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

• 
  Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported 47 minutes ago from Red Deer County, Alberta

  @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Always Third Place (@Allabyb) reported 3 minutes ago

  @DaveG98976797 @DobberHockey @Sportsnet Yeah same. Then every contract you just speak to customer loyalty and get a great deal. I include my Netflix with Telus now too and it breaks down to save me 80$ a month

• 
  Raven (@Sharisraven) reported 4 minutes ago

  @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!

• 
  Lynn Without an E (@Moon_River05) reported 5 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Grandmaster of the London Fog (@JThornglass) reported 6 minutes ago

  Need to see Telus share price down another 95%

• 
  Stop the Insanity (@ElviraHaycraft) reported 8 minutes ago

  Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

• 
  Connor (@ConnorsCompShow) reported 9 minutes ago

  - On 8/6/25, I also just so happened to be going northbound on SWRT; though I heard (& caught a clip of) other people's phones getting bad WPAs from ~20 km away at Osborne Stn, the Telus cells in the area behaved properly at that time. It wasn't until Nairn that I busted 116222.

• 
  ChorbyReese. (@ChorbyReese) reported 12 minutes ago

  @cmac229475 @MrStache9 Telus is about to get the boot from our house. There cell reception is garbage outside the GTA.

• 
  ChinoAleman (@chinoalemano) reported 15 minutes ago

  @JordanW34476060 I’ll be back, just need to give it a little cooldown time. It’s pretty sad that the previous research barely got any recognition, it’s $AMPG's biggest MNO, bigger than Telus, and that’s saying something. Thank you for your support! 🫶

• 
  Lance Wunsch (@lance_wunsch) reported 24 minutes ago

  Is anyone else tired of the big 2 mobile and home ‘phone internet providers’? Here we have Telus and Bell, Rogers doesn’t have good mobile coverage. No decent customer service. They have sent it out of the country so they can pay people extremely low wages compared to Canada. Always trying to gouge the customer. It is past time the government allows more competition. Of course this will never happen, I’m would guess it would be due to excellent corporate lobbyists. I am so tired of have a captured government and bureaucracy.

• 
  Chalupa Batman (@demi_taiwo) reported 24 minutes ago

  I cannot stand Telus and their customer service. What a ridiculous company.