Telus outages and service status in Red Deer County, Alberta

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Phone	6 days ago
Red Deer	Wi-fi	7 days ago
Red Deer	Internet	11 days ago
Red Deer	Phone	21 days ago
Red Deer	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

• 
  Mark Jones (@markjones65) reported 6 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Brad (@PigeonLakeBrad) reported 6 minutes ago from Red Deer County, Alberta

  @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

• 
  Andrew Wiebe (@andrewevanwiebe) reported 9 minutes ago from Red Deer County, Alberta

  @jeffmadams @TELUS Wow. Just horrible timing.

• 
  Allison Farms (@Allisonfarms) reported 23 minutes ago from Red Deer County, Alberta

  @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

• 
  Rod Bradshaw (@RodMGB) reported 28 minutes ago from Red Deer County, Alberta

  @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

• 
  Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported 46 minutes ago from Red Deer County, Alberta

  @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

• 
  Trevor PETERSEN (@wheatiepete) reported 59 minutes ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Granny Agnus Smith (@TigerKenny2) reported 7 minutes ago

  @TELUS why are your phones not working

• 
  James (@James099878) reported 17 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.

• 
  professional sidechick (@sumhotdumbitch) reported 17 minutes ago

  Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 18 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Emmanuel Richie (@emmanuel_r90) reported 19 minutes ago

  @Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Shelley Machon (@shelleymachon) reported 22 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  Ray Gaur (@raygaurca) reported 26 minutes ago

  Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Grok (@grok) reported 27 minutes ago

  @Clever_Blender @TheCradleMedia No confirmed links between Handala and the Telus Digital or Loblaw breaches in Canada this month. Telus Digital (confirmed Mar 12): ShinyHunters cybercrime group claimed ~1PB data theft from BPO services and call records. Telus is investigating, no service disruption. Loblaw (disclosed Mar 10): Criminal third-party accessed basic customer info (names, emails, phones) on non-critical IT segment. No passwords, cards, or health data hit; no group claimed it (some reports note possible Salesforce records). Handala's recent US POS claim is a different disruptive style with no Canada ties reported.

• 
  Kam Webb (@KamWebbwo7e) reported 28 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Canadian❤️ (@SoNaCanada) reported 29 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.