Telus Outage Report in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Artist Formerly Known As
(@JtotheEVON) reported
@ShadowOfLight1 @PaulDoroshenko I've had countless issues with Telus, they all get resolved eventually but typically means spending a LOT of time on the phone or their chat service. Not saying Shaw is any better, but Telus is just as guilty.
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Bonzhai
(@Bonzhai1) reported
Hey, Telus, what is happening with the internet connection? It has been really slow for the past few days. @TELUSSupport
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
Ok @Rogers get your **** together. 32. 32 thats the number of spam calls I have gotten in the past 5 days. Why can’t you get “Call Control” like @TELUS, where the caller must press a digit for the call to be connected, eliminating the robocall. Telus are you taking new customers?
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🤖 Dustin
(@Bashfulrobot) reported
@vicnastea Hey there! I work for Telus International doing cloud architecture. However, I'm green as green can be with kubernetes. So I'm mostly just starting down this path... 👶
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KP
(@karltoronto_kp) reported
@TELUSsupport I lost total service for 6 days and had to buy a Virgin Mobile plan to ensure I had the safety and security of service because I had such horrible responses from Telus tech support. What I learned is that if you are on a tower owned by Bell you should switch to Bell.
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Ben Lucier
(@benlucier) reported
@JonathanDunnett @TELUS Yeah, I went with Telus because I knew it was Bell’s network here. But it FEELS different. I’d like to understand why two iPhone 12s— one on Bell, one on Telus — would have slower speed and crappier signal then the Bell phone. Any ideas?
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🍁 ѕhαdσω σf líght
(@ShadowOfLight1) reported
@PaulDoroshenko Unfortunately, have never had success with Shaw and our clients. Everyone of them that have Shaw have had issues one way or another whereas Telus clients (including myself), have had relatively few issues. Shaw simply doesn't value customer's time and money. PERIOD.
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Winnipeg Blue Bombers
(@Wpg_BlueBombers) reported
@shopkeepz Hi there, the Telus network is down which is causing issues with some terminals. Unfortunately, the issue is not something we're able to fix ourselves but we're hoping it gets resolved quickly.
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Zena
(@zenamadi22) reported
@TELUS I wanna that phone so bad
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Spencer Westlake
(@SWestlake88) reported
@TELUS your Internet is absolute trash! I have never had an internet connection drop out so often! Your customer service is useless and you hardware is junk!