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Telus

Telus outages and service status in Red Deer County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Red Deer County, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 4, 4:00 PM EDT.
  • 67% Internet (67%)
  • 33% Phone (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Innisfail, and Red Deer.

CityProblem TypeReport Time
Innisfail Internet 24 hours ago
Red Deer Internet 17 days ago
Red Deer Phone 22 days ago
Red Deer E-mail 2 months ago
Red Deer Phone 2 months ago
Red Deer Wi-fi 2 months ago

Nearby cities with recent reports

Innisfail

1 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • Allisonfarms
    Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • RodMGB
    Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • markjones65
    Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • PigeonLakeBrad
    Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • andrewevanwiebe
    Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • wheatiepete
    Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • OldBrew75
    Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • polcia4561
    Polcia456 (@polcia4561) reported

    @MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.

  • HDergler
    Mortoshi (@HDergler) reported

    @wongkarwasian most Canadian service providers collude to increase the level of service beyond what the average consumer needs so that can charge upward of $100 a month for something that should be extremely basic telus wants like $110 a month for 500mbps internet for instance, but most people would still be ok with 100mbps or less I'm many cases

  • AllCommand
    InAllThySonsCommand (@AllCommand) reported

    @UnkleHack69 I pay $22.54 a month in Ontario with Fongo. Canadian company who I support. Rogers, bell, and telus are all thieves.

  • NvaZirobwe
    Nsamba (@NvaZirobwe) reported

    @benmwine @faibanet Never be royal to these companies they don’t care about you I learnt the hard way. I for one I use Rogers communications but these guys increased my bill from 50$ to 70$ without notice I switched to Telus who gave me 40$ 1Gbps Rogers called me and gave me 1.5Gbps at 35$.

  • JulioRicoSuave
    🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported

    @MelissaLMRogers @TELUSsupport Telus is garbage

  • myrnalambert
    Myrna Lambert (@myrnalambert) reported

    We’ve had this number for years but with Rogers since 2015. We get calls daily from TELUS to switch. What happens if there is an emergency and they have no service? Serious situation and support keeps insisting the have to talk to the person with the phone. @CRTCeng

  • HazemAlashsy8j
    Fares🇵🇸 (@HazemAlashsy8j) reported

    @rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. 🙏🙏

  • GlobalismSucks
    Felix (@GlobalismSucks) reported

    @MelissaLMRogers @TELUSsupport And yet Telus stock is sucking big time ....... down 22 % this past year. 🙄

  • Northstarlink9
    NorthStarlink9 (@Northstarlink9) reported

    @Misats1 @MelissaLMRogers Same even paid a 300 service fee, Anything to get away from dirt bags @TELUS

  • MRD87694463
    MRD (@MRD87694463) reported

    @VanIsleInvestor Will the new ceo fix the culture at telus? Remove all the management that believe they can manage without a deep understand of what they manage? Maybe? please? Someone needs to actually captain this aimless ship. time will tell. Low expectations from me.