Telus outages and service status in Red Deer County, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Phone	10 days ago
Red Deer	Wi-fi	11 days ago
Red Deer	Internet	15 days ago
Red Deer	Phone	26 days ago
Red Deer	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

Andrew Wiebe (@andrewevanwiebe) reported 26 minutes ago from Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
Rod Bradshaw (@RodMGB) reported 40 minutes ago from Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
Mark Jones (@markjones65) reported 41 minutes ago from Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported 42 minutes ago from Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
Trevor PETERSEN (@wheatiepete) reported 44 minutes ago from Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
Allison Farms (@Allisonfarms) reported 48 minutes ago from Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
Brad (@PigeonLakeBrad) reported 57 minutes ago from Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

gāɓə (@GabrielleBuchh3) reported 4 minutes ago
@TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?
K (@KevinInAbby) reported 5 minutes ago
@TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!
Harry Sak (@CriticalAnger) reported 7 minutes ago
Good news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.
burke🇨🇦 (@barnyard_burke) reported 7 minutes ago
So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.
michael abbadie (@thom7002) reported 8 minutes ago
SO TELUS DOWN ANOTHER 5 PERCENT TODAY . HOPE THEY DONT CUT DIVIDENT WHICH IS OVER 9%
Sadiabc (@74Sadiabc) reported 8 minutes ago
@TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better
Akemi Mokoto (@UnAmericanOtaku) reported 9 minutes ago
@DHurleu @ChibiReviews For Crunchyroll? Not at all. Telus was hacked, not Crunchyroll. Crunchyroll's mistake is the same mistake every company has made: Outsourcing to **** hole countries to save money and not disclosing what happened quickly. It's common, not unique.
Shelley Machon (@shelleymachon) reported 11 minutes ago
Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink
Shell Shock 420 (@Drkronic) reported 12 minutes ago
Hey @TELUS maybe get some support staff and customer service instead of calling me every time I’m one day late stop being ***** and help the customer
Joepac17 (@joepac17) reported 13 minutes ago
@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.