Telus Outage Report in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samelaanderson) reported
@TELUSsupport Hello! Do you call customers to do service checks? I just had a call from Telus but everything about it felt off and I’m suspicious it wasn’t legitimate.
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Bruce Payan
(@zzyzyman) reported
Gotta love a telecom that removes service previously included as part of an internet plan because it's "no longer able to maintain the infrastructure required to support the service"... without any pricing differential or offer of a replacement service. @TELUS
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Rob Somerville
(@RobSomerville1) reported
@dustinchip96 #eastCentralAlberta We have service most of the time in our house. Step out of the house, there is none. We need to keep our land lines because cell service is so poor. Our Internet is with the cell phone, very expensive. We are a low population area, not a priority for @TELUS
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Margaux
(@Margaux_moo) reported
Babe is asleep, kitchen clean up done.. Turn on tv to watch oilers game.. Our @TELUS box disconnected from the network. Restart... Oilers game still recorded. You are sooo lucky Telus.
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Rebecca Barrett
(@Rebeccamsdt) reported
@TELUSsupport wants to charge me $95 for a service call when their hardware is incapable of providing us a continuous signal. Changing to @TELUS was the worst mistake!
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Darren Wainwright
(@ABritInCanada) reported
Looking at a fresh phone contract and after today, I'm even more convinced @TELUS , @Rogers and @Bell all sit in a room and fix prices. Telus want $90 "connection" fee - we're already Telus customers. Are you kidding me!
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Tom Ross
(@Tommy_Slick) reported
Questions now. @KevinCTV asking about parking tickets at the Telus Convention Centre for people who wanted vaccines. Nenshi wasn't aware of this, must be because you have to register your plate when you sign in and then you get 90 free minutes.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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TELUS Support
(@TELUSsupport) reported
@Sassazz This is a valid Telus Number. please note: our outbound sales team will never ask for your personal info or credit info over the phone. If you are not sure of the validity of the call in the future feel free to reach out to us here :)
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Dan
(@Dan65354331) reported
Oh @TELUS @TELUSsupport For 6 months you've been warning us that you're moving to Gmail for your email. But I just received an email warning me that you're shutting down your webspace service WITH 1 MONTH NOTICE! This change is a MUCH BIGGER impact on those users affected. SMH.