Telus outages and service status in Red Deer County, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Wi-fi | 1 month ago |
|
Innisfail
|
Internet | 3 months ago |
|
Red Deer
|
Internet | 3 months ago |
|
Red Deer
|
Phone | 3 months ago |
|
Red Deer
|
4 months ago | |
|
Red Deer
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
-
Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
-
Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
-
Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
-
Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta@jeffmadams @TELUS Wow. Just horrible timing.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Snepts’ Skate (@GroeningRyan) reported@PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.
-
Abhishek (@Abbieshake) reported@TELUS @TELUSsupport I’ve been a customer for over three years, and my home internet has been unavailable for two weeks despite repeatedly contacting support. This has been an extremely frustrating experience, and I cannot recommend TELUS based on the service I’ve received.
-
Kiran (@KiranAnnappa) reportedI think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng
-
Kurt Rowland (@ruhbarb19) reported@FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence
-
Mr Briggens (@mrbriggens) reported@Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.
-
nightMairCreative (@nightMairC) reportedDear @TELUS @TELUSsupport planting 26 million trees is fine but being on hold for 56 min and counting for tech support with a new tv remote setup is kinda ridiculous. 25 yr customer. The last year has been disappointing to say the least
-
Steven (He/Him) 🇨🇦 (@spawnsteryvr) reported@TELUS That’s what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.
-
B Dub (@TheBigBDub) reported@Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨
-
Armando Asuncion (@qmanT) reported@Richard_sfu @TELUSsupport I always use social media to vent my frustration because of the lousy support you get from customer service. This is Telus man! Nothing good to say.
-
Mike in the Valley (@mikeinthevalley) reported@TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help