1. Home
  2. Companies
  3. Telus
  4. Red Deer County
Telus

Telus outages and service status in Red Deer County, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Innisfail, and Red Deer.

CityProblem TypeReport Time
Innisfail Internet 9 days ago
Red Deer Internet 25 days ago
Red Deer Phone 30 days ago
Red Deer E-mail 2 months ago
Red Deer Phone 2 months ago
Red Deer Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • Allisonfarms
    Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • andrewevanwiebe
    Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • wheatiepete
    Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • markjones65
    Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • PigeonLakeBrad
    Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • OldBrew75
    Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • RodMGB
    Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    @KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.

  • LeighCl68689106
    Leigh Clarke🍎🍏 (@LeighCl68689106) reported

    @JonFraserTF @TELUS It’s the worst experience I’ve ever encountered. Worst then a cavity dental appointment! Two things I only ever do online, buy a vehicle and update my phone plan. Buy your phone outright and pay $65 for phone and internet!

  • dergleen
    D Ranan (@dergleen) reported

    @JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬

  • hyunibiii
    Haeven??? - Nanami's Gay Lover (@hyunibiii) reported

    Discord down for Albertans who use Telus, oh this is sick and twisted

  • jasonowen7937
    Nosaj Newo (Vancouver,Canada) (@jasonowen7937) reported

    @jjohn352 @koodo @TELUSsupport They us AI now to cover for Indian speaking customers service reps so you can understand them. Telus quality sucks

  • Consrcrooks
    Cons (@Consrcrooks) reported

    @JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.

  • Marquis86069666
    Marqee (@Marquis86069666) reported

    @franconaco @Dave_Eby I Built all the Telus netorks DT Van. 30 yrs ago. Its VERY sad now. We Use to hang out the 1990s and was so safe. Ebys is pure evil.

  • BlackStangBC
    Stan Querin (@BlackStangBC) reported

    @jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....

  • erickdahan
    Erick Dahan (@erickdahan) reported

    @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

  • MicoPythondev28
    Danny Galanz (@MicoPythondev28) reported

    @JonFraserTF @TELUS Any inputs about Freedom? Good and Bad? I’m ditching @TELUS