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Telus

Telus outages and service status in Red Deer County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 19, 2:41 PM EDT.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 5 days ago
Red Deer Phone 10 days ago
Red Deer E-mail 1 month ago
Red Deer Phone 2 months ago
Red Deer Wi-fi 2 months ago
Red Deer Internet 2 months ago

Nearby cities with recent reports

Red Deer

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • PigeonLakeBrad
    Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • RodMGB
    Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • andrewevanwiebe
    Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • wheatiepete
    Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • OldBrew75
    Doug Ellertson ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ณ๐Ÿ‡ด (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. Itโ€™s been crap for the last few months. What happened?

  • markjones65
    Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • Allisonfarms
    Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chriskoconnell
    cko (@chriskoconnell) reported

    @jodyvance @TELUS These service issues persist because people like you continue to pay for them despite persistent issues.

  • NLongbottom432
    Mike Meins C.D. (@NLongbottom432) reported

    @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • JulioRicoSuave
    ๐Ÿดโ€โ˜ ๏ธ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported

    @MelissaLMRogers @TELUSsupport Telus is garbage

  • ianb
    Probably But Not Necessarily Ian Bell ๐Ÿ‡จ๐Ÿ‡ฆ (@ianb) reported

    @jodyvance @TELUS Emancipate yourself from deep (mis)management by the provider by purchasing your own @Ubiquiti Unifi gateway. Gives you easy GUI access to your network, expandable, and cheap. Then, yes, cut the cord for CableTV. Services like phone/cable etc. are better delivered โ€œover the topโ€.

  • SandieAschem
    Sandie ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ธ (@SandieAschem) reported

    @MelissaLMRogers @jacksalome2 @TELUSsupport You're number one problem is that you're with Telus

  • fixingmoneybtc
    TimeEnergy Traveller (@fixingmoneybtc) reported

    @MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying

  • AlicatraeFraser
    AF ๐Ÿ‡จ๐Ÿ‡ฆ (@AlicatraeFraser) reported

    @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

  • Mis_Nim
    Nikki ๐Ÿ‡จ๐Ÿ‡ฆ (@Mis_Nim) reported

    I just received a bill from @TELUS @TELUSsupport with a LATE FEE I was assured my account was CLOSED after the fraud committed against me and that any bills were NULL AND VOID **** YOU TELUS

  • ofclanmcLeod
    Nuck Chorris (@ofclanmcLeod) reported

    @jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks