Telus Outage Report in Red Deer County, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bolton
(@michaelbolton) reported
Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."
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🌊 hey I'm Kailey
(@SharkXeyth) reported
@TELUSsupport How do I ask about upgrading DSL internet? I'm on Telus 6 right now, but hear you guys support up to Telus 25. No support phone number seems to work. Thanks bb
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Andrea Beça 🏳️🌈
(@andreyuhYUHyuh) reported
Hey @TELUS, why am I getting promo calls from Telus Mobility from men who creepily tell me they love me when I say, "No thanks."?! That was....an experience I never want to have again.
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juju
(@JulianaMaraj) reported
ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73
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Robert Fisher
(@RFPhotog) reported
Well done @Bell_Support! First time calling as aa new customer and you completely cocked it up. I'll be cancelling my account, returning the phone & going to either Telus, or back to Rogers. You still haven't learned to value your customers & treat them like people.
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withsilverwings
(@wsilverwings2) reported
@KevinCTV I hope the media rips him a new one. Like yay new hospital (probably funded by Telus or Loblaws) but HOW DOES THAT HELP NOW? Hospitals take time to build........ The UCP are living in a fantasy world........ or are being intentionally criminally negligent
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Rylee 🏳️⚧️
(@Avneercell) reported
bro telus is being such dog **** as an isp, like im paying for gigabite internet and getting literally 2.5 mbps up and down on a GOOD day. absolutely useless. my phones hotspot is better than their dogshit routers
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TheResistance
(@TheResi29618996) reported
We’ve talked to 7 or 8 different agents, & no one has fixed this mess. #Telus this is a huge fail. I am likely no longer going to remain a customer.
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vonsky - Fully Pfizered!! 💉💉
(@von_lex) reported
@cruise_peter I bought an iPhone 5S for $150 a few years ago, just after the flip phone got canceled. I have a plan with Telus for $30 a month that has everything unlimited but no data. I have never needed data while out and about, and if needed, can always access wifi in a restaurant or pub.
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Josh Reimer
(@joshreimer55) reported
@erinotoole how are you actually going to lower the cost of living? “Hey bell/Rogers/Telus, how about you cut your rates in half?” “Home Depot/Rona, let’s cut lumber prices” “Oh wait, there’s GLOBAL supply chain issues?” #Elxn44