Telus

Telus Outage Report in Red Deer County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer County, Alberta 03/28/2026 21:15

March 28: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Phone
CanadaRed Deer Internet
CanadaRed Deer Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brainbah1 brainbah (@brainbah1) reported

    @HarebellCa @David_Moscrop I cant even get telus service in my house without an 800$ booster lol

  • GrandmaGotSpunk GrubbyGrouper (@GrandmaGotSpunk) reported

    @thevivafrei actually, it does to some extent. Being Rogers owns the companies that control the servers that operate the interac terminals, atm's etc; it would benefit having more competition. IE: say you have Telus TV (& its run by Rogers) if Rogers is down, so is Telus (hypothetically)

  • shaggy2969 James Kelley (@shaggy2969) reported

    @itsKiraaaBaby No problems with Telus.

  • ChicDelights8 Pamela RG (@ChicDelights8) reported

    @Mikeggibbs @74Mightymouse Breaking up Rogers or increasing more competition will not solve this because it seems all telecom are using the same network infrastructure ie no 911, no Interac for everyone including Bell/Telus. They’re all dependent on digital. They have to change the network infrastructure.

  • grumpydoug043 Dwayne Somerville (@grumpydoug043) reported

    @TheoFleury14 It was all planned by Telus to get more customers to switch over, or it was because Rogers just sucks...

  • dicampbell25 Diane Campbell (@dicampbell25) reported

    @KristinEff 100%. I got a (shady) email promo from TELUS yesterday, and I was just like, "Slow your roll"

  • pat72466 Pat Pendergast (@pat72466) reported

    @IRPlawyer I'm back up as of late last night... whole thing is BS! 2nd time in 15 mths wtf? I had moved my wife's phone to telus and now it could be me moving on

  • MCMassicotte MC Massicotte (@MCMassicotte) reported

    @gmbutts I agree! Very dangerous situation to have one company monopolize 911 service, cell phones, debit machines, etc. Rogers business continuity plans must include MOUs with other telecommunications companies like Shaw, and Telus.

  • memerekim3 KimmieB 🤬🚛 (@memerekim3) reported

    @LetsFishSmarter My cell or internet wasn't down. I have telus cell and bell internet

  • ABwoodelf Andrew Brenner (@ABwoodelf) reported

    @nasmadotali @TELUS @TELUSBusiness Smart move. Entice them when they’re down and out. Only problem- how will they see this with no internet?