Telus

Telus Outage Report in Red Deer County, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer County, Alberta 12/12/2025 15:05

December 12: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer and Innisfail.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jimcarrol1964 Jimcarrol1964 (@jimcarrol1964) reported

    @SalmanStays @TELUS If Telus decides to go through with this one and a half percent surcharge I might just end up switching carriers. I'm already paying a lot for my cell phone service and if Telus decides to do this it's only showing it's being greedy so

  • Rogpod13 Roger 3X Vaxxx 2X Mask. (@Rogpod13) reported

    @CryingWolfe @Deanna06615379 @FraserValleyRD This is Telus. It is right in front of you. There is no conspiracy it is just bad planning on Telus' part. Unless this is satire, in which case your satire is ****

  • SnarkySteff Steffani Cameron, Deep State Operative (@SnarkySteff) reported

    @Deanna06615379 @FraserValleyRD Trudeau has nothing to do with running Telus, you idiot. Your complaint is with Telus.

  • MaximumVenture Maximum Venture (@MaximumVenture) reported

    @TO_Resident On the first page one of the jobs was at Telus, the other at Apple. Are you sure they're billing OHIP? There's never been a government monopoly on healthcare jobs.

  • SloshTheYeti Slosh The Yeti (@SloshTheYeti) reported

    @SuzeMorrison @TELUS Right now that cost burden is theortically distributed across everyone - including those who don't qualify for credit. Is there a particular solution outside of these two options you would rather see?

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Hey @TELUS the bad press only seems to be getting worse. You better stop this plan for credit card fees before it is too late

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    Shocker. When @TELUS @TELUSsupport reached out from my tweet asked me to DM. They care so little about their customer just gave “sorry for inconvenience, have a nice day” answer. Without addressing anything. #awfulbusiness #telussucks #support

  • Michael_YQF Michael Smith (@Michael_YQF) reported

    @TELUS @TELUSsupport so my business phones drop calls in my living room and you do nothing but waste 2 hours of my time on the phone trying to find a way it’s my fault your tower sucks. But your adding a 1.5% surcharge to the bills for paying with a CC. How about you provide your

  • jimcarrol1964 Jimcarrol1964 (@jimcarrol1964) reported

    @CRTCeng I am asking that you deny Telus request for a 1% surcharge on cell phone bills as this is unnecessary and increases the price of cell phone service for people when it is not necessary

  • Ramaea Ramaea - 🐉 Vtuber (@Ramaea) reported

    Been transfered 3 times already cause I keep getting sent to the wrong departments lmao The true Telus experience. I haven't even gotten started with getting the issue solved