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Telus

Telus outages and service status in Red Deer County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Wi-fi, and Phone.
  • 33% E-mail (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Red Deer County, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer E-mail 15 days ago
Red Deer Phone 26 days ago
Red Deer Wi-fi 27 days ago
Red Deer Internet 1 month ago
Red Deer Phone 1 month ago
Red Deer Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer County, Alberta

Latest outage, problems and issue reports in Red Deer County and nearby locations:

  • Allisonfarms
    Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • OldBrew75
    Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • andrewevanwiebe
    Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • wheatiepete
    Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • markjones65
    Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • PigeonLakeBrad
    Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • RodMGB
    Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ethanmilberg
    Eth M. (@ethanmilberg) reported

    @TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.

  • RightHereEh
    NoneOfYourBusiness (@RightHereEh) reported

    @AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.

  • flyin_oryan
    Westview Legend 🇨🇦 (@flyin_oryan) reported from Edmonton, Alberta

    @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

  • DrAdrianPWade
    Adrian Wade (@DrAdrianPWade) reported

    @MelissaLMRogers Rogers increased our company's bill several times. They wanted even more once the sixth year we had been with them ran out, so we switched to Telus. After a few Telus fibre installation and billing hiccups were sorted, we now have a superior service from Telus at lower cost.

  • worldrealist1
    world realist (@worldrealist1) reported

    @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.

  • JYojenkz
    Yojenkz (@JYojenkz) reported

    @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

  • Diabolic600
    HAHAHA (@Diabolic600) reported

    @TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.

  • oreoshitwagon
    OrSh (@oreoshitwagon) reported

    @ryangerritsen I just canceled Telus internet yesterday (contract over) and I’m so relieved to be free from their overpriced garbage service. I would’ve much preferred the online route had it been available. They offered me same service at half price locked in for 5 years. *******.

  • rickdou78681875
    rick douglas (@rickdou78681875) reported

    @Derekrants They're also in all three levels of law enforcement: Toronto Police, Ontario Provincial Police, and RCMP. They work in postal offices, Service Ontario, Service Canada, private security companies, communication companies (Rogers, Telus, Bell, etc).... They are everywhere.

  • LXXIIpercent
    Jayem 🇨🇦 (@LXXIIpercent) reported

    @ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.