Telus Outage Report in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (11%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Phone | |
| Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
-
Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Uncle J.R
(@JODIE__ROSE) reported
Hey @TELUS @TELUSsupport. I live downtown Calgary and can’t have a stable internet connection? 😒 and can I get ahold of customer support #telus #calgary
-
Ray of Sunshine
(@Twatterblows77) reported
@TELUS @JasminRamsey @tamarataggart Should be human rights issue how long you put your customers on hold when they need help from your faulty website.
-
Saquib Kothawala
(@SaquibK7) reported
After spending 90 minutes on the phone with @TELUS sales a few days ago, I am now finding out that they have no record of my order!! And their support staff has no information to provide and will not escalate. Very frustrating @TELUSsupport
-
JCauce
(@JCauce) reported
@TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.
-
Eddy110
(@edwhitebone) reported
@bryanformhals Hippies will never take my Telus away, NEVER
-
Tyrel McLelland
(@ChiefNinjaTy) reported
@TELUSsupport I've been controlling my Telus Security system via Google Assistant as long as I've had my system. All of a sudden it doesn't work, and the website only lists that it can be controlled with Siri or Alexa. Does it just not work with Google anymore?
-
NLsuperman709 🫐
(@nlsuperman709) reported
@TELUS Why do I have to add a SECOND LINE to my existing account just to pay out a new phone? Little fella broke my phone today and I need a new phone. As Telus customer, it shouldn't cost me a fortune if all I want is a new second phone. 😐
-
I’m not paying Elon Musk
(@MartinJmcmah) reported
@TheTyee Fair enough if they (Telus) are breaching MSP regulations, but Telus has offered access to primary care where there are no GPS. Removing this service will cause delays in care
-
🇨🇦Xennial
(@Xennial79Boss) reported
@Kandee90z I would forget what my ringtone sounded like if Telus never called me.
-
Matthew Dunning
(@mdunning31) reported
@TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card