Telus outages and service status in Red Deer County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Red Deer County, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Red Deer County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Red Deer County, Alberta
The most recent Telus outage reports came from the following cities: Innisfail, and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail
|
Internet | 12 days ago |
|
Red Deer
|
Internet | 28 days ago |
|
Red Deer
|
Phone | 1 month ago |
|
Red Deer
|
2 months ago | |
|
Red Deer
|
Phone | 2 months ago |
|
Red Deer
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Red Deer County, Alberta
Latest outage, problems and issue reports in Red Deer County and nearby locations:
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Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
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Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta@jeffmadams @TELUS Wow. Just horrible timing.
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Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Wallace (@Airor22) reported@JonFraserTF @TELUS Im going to dump them soon also Jon. Same as you. Been with them probably even longer. Let me know if you find a decent provider or who you are thinking of going with? I wish X made a privacy focused phone and offered service via starlink dtc.
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PsudoMike 🇨🇦 (@PsudoMike) reported@KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.
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Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reportedHi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.
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Chantal 🇨🇦 (@veg_head1) reported@JonFraserTF @TELUS Biggest regret going with them. Also Price Alarm sold to Telus and service what’s never been the same
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Clifford Mathew (@cliffmathew) reported@JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.
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Brick$d (@lofiParlour) reported@JonFraserTF @TELUS @TELUSBusiness has charged me $220 to break my contract after 7 years and still haven’t cancelled my service or the fees. I haven’t been in my business space since April. I’m certainly going to reconsider my other business contract with them
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VernThurston (@VernThurston) reported@BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.
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john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
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Unacceptable Lisa ........Concerned Canadian (@LisaMar91564392) reported@JonFraserTF @TELUS I ended a 19 year cellular/internet stint with Telus 2 years ago. Took 4 months and 6 phone calls to finally get $143 refund from them. Best move ever. They treat you like fodder.
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Phil Roberts (@xrtsdhndvbh1) reportedLost my @tsn fee. WTF @Telus