Telus Outage Report in Iqaluit, Nunavut
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Iqaluit, Nunavut
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Iqaluit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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mauricio martinez
(@mauriciomartz18) reported
@TELUS spent 4 hrs on-hold and whenever someone picked up the phone I got a ‘I need to transfer you’ and finally I got disconnected. Worst customer service. Do I need to contact @cbcnewsbc Public for your customer service team to fix the billing issue caused on your end?
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Monte Freeman
(@montef) reported
@ShawnKing @TELUS @TELUSsupport Ahh. Your tv service is tied to your internet service. We have that same problem. Comcast doesn’t have “just internet” service. They force you to “bundle” at least one of their other crap products. 😡
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Brian Kennedy
(@BrianABCS) reported
@AlbertKamps Call Telus, their customer service is actually pretty good.
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Michael
(@MikeyB0101) reported
Second time Telus internet went down in SE #yeg today 😕
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Once again @TELUS @TELUSsupport Internet SUCKS ROCKS !!! Did a live show today and got half way through to find I wasn't broadcasting because Of My Telus wifi was so F-ing slow and not connecting And That is PURE FIBER BS ! Had to switch to Mobile data !!!
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A C P B 🦍💎🤲🏼
(@rdfppg) reported
@TELUSsupport I will also say that I'm not surprised to have a conversation about a question or concern abruptly end like this. Telus plans and customer service isn't very good, thus me heading to Shaw come the summer for my internet and mobile needs
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Colin Wager
(@wager_colin) reported
@AlbertKamps I'm on bell. Nothing bad to say. Uses the same towers as Telus in rural areas but along #2 there is probably bell towers. I changed companies because of poor customer service
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Glen Wakefield
(@gpwakefield) reported
@TELUSsupport I called with a problem with our ZTE I left the call with Erlyn (she tries hard to help) quite frustrated with full intention to migrate away from Telus after many many years and multiple devices. Upon connecting with manufacturer we learnt that the unit 1/2
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Erica Wong
(@3ryca) reported
@TELUS is there a specific area outage in New West? We need support asap. V3M area.
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SkyboxWriter
(@SkyboxWriter) reported
Well it’s not quite the miracle of miracles but despite the water damage completely turning it off the modem turned itself back on again half an hour ago and is actually fully functioning! (But definitely still “hosed” (ZING!) ergo probably dead soon anyway so Telus is replacing)