Telus outages and service status in Surrey, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 23, 12:40 PM EDT.
- Internet (68%)
- Phone (16%)
- Wi-fi (12%)
- Total Blackout (4%)
The latest reports from users having issues in Surrey come from postal codes V3T , V3S , V3W , V3V , V4A and V4N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, Burnaby, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 3 days ago |
|
Surrey
|
Internet | 4 days ago |
|
Surrey
|
Internet | 5 days ago |
|
Surrey
|
Wi-fi | 5 days ago |
|
Surrey
|
Internet | 15 days ago |
|
Langley
|
Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbia@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia@telus sent me my cable bill on Christmas morning. **** you Telus!
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British ColumbiaTelus is bad. Please follow me for more Canadian Telecom info
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Mrs. Stregger (@owljustteach) reported from Langley, British ColumbiaHey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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Christian Newman 👨🏻💻 (@XianNewman) reported from Surrey, British Columbia@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Devin James (@Jamesdevo72) reported@SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?
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Moon Jay 🚀 🇨🇦 (@MoonJay589) reported@ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.
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dragonprincess (@Chifran8) reportedTelus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you
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Emmanuel Richie (@emmanuel_r90) reported@Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Big Data (@BigData16) reported@ProvoGal01 @TELUS @TELUSsupport Because it costs a fraction and every company on earth does it. There ain’t a damn thing you can do about it. Like it or not that’s the reality.
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Emmanuel Richie (@emmanuel_r90) reported@NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Scammer Defence (@ScammerDefence) reported@yourtvkingston @KingstonPolice The remote-access request is the biggest tell — Bell, Rogers, or Telus will never call you and ask to install AnyDesk or TeamViewer to fix a billing issue. If they do, hang up. Verify by calling the number on your bill. Report it at CAFC: 1-888-495-8501.
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MalcyTroll (@MalcyTroll) reported@ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.
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OrSh (@oreoshitwagon) reported@ryangerritsen I just canceled Telus internet yesterday (contract over) and I’m so relieved to be free from their overpriced garbage service. I would’ve much preferred the online route had it been available. They offered me same service at half price locked in for 5 years. *******.
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Lekari (@Lekari213766) reported@onesoccer @TELUS 50 ds away for the WC and the coach hasn't decided yet. Both may be too bad since the coach keeps rotating them. I see Dayne more focused on being the #1, but Max is better.