Telus

Telus Outage in Surrey, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Surrey, British Columbia

Telus Outage Chart in Surrey, British Columbia 05/10/2021 05:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.14% Internet
  • Phone 17.92% Phone
  • TV 9.09% TV
  • Wi-fi 8.05% Wi-fi
  • E-mail 5.19% E-mail
  • Total Blackout 2.60% Total Blackout

Telus Outage Map Near Surrey, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Burnaby, Maple Ridge, New Westminster, Delta, Port Coquitlam, Langley and Pitt Meadows.

CanadaVancouver TV
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout

Telus in Surrey, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:
  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • robbahd Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • VancitySaggu Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • JNcustoms John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • JNcustoms John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia

    @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • cheonsashua # mj ?! (@cheonsashua) reported

    MY WIFI IS SO BAD😭 WTF TELUS

  • pxtrixa pat (@pxtrixa) reported

    @TELUSsupport i switched from rogers to make my life easier only to have my new iphone not connect to the telus network so i cant get any texts or phone calls? amazing! please help!

  • Vishal05110365 Vishal (@Vishal05110365) reported

    @WazirXIndia can you please solve this problem before 3 days to banking partner start stop accepting money in your volt now can you please Telus how much time you will take to solve this problem

  • alibleedgreen Albert 🇸🇴 (@alibleedgreen) reported

    @SickerGuy @TELUS Shaw is elite man. I never had issues with them. Going back asap.

  • alibleedgreen Albert 🇸🇴 (@alibleedgreen) reported

    @SickerGuy @TELUS Their service is ABSOLUTELY putrid. Unstable internet!

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @MagooRich @TELUSsupport @StarlinkPage Already doing it. Just gotta wait for it to get shipped. The Smarthub is ****. The entire Telus internet service is ****. Hardly anyone in the area can use it anymore.

  • niclittle_yyc Nicole Little (@niclittle_yyc) reported

    Anyone else having major issue with Telus internet?

  • cherylbenson Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @nejsnave switching, how's telus wish I could change internet mine drops all the time as is as slow AF and rogers hasn;t be able to fix it over 3 years

  • cherylbenson Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @nejsnave Which ones? I am with horrible Rogers I know Telus has or had a discount for Seniors and maybe disabled. Rogers knows I’m disabled and not a word.

  • WerdEmUp Werd 'EmUp (@WerdEmUp) reported

    @Karone81 @NoFunOverlord It's on Telus network, so works everywhere, no roaming.