Telus outages and service status in Surrey, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 14, 5:22 PM EDT.
- Internet (55%)
- Wi-fi (18%)
- Phone (18%)
- Total Blackout (9%)
The latest reports from users having issues in Surrey come from postal codes V3T , V3S and V4N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Burnaby, Maple Ridge, Delta, Langley, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 2 days ago |
|
Surrey
|
Internet | 3 days ago |
|
Burnaby
|
Internet | 4 days ago |
|
Surrey
|
Wi-fi | 8 days ago |
|
Surrey
|
Wi-fi | 8 days ago |
|
Maple Ridge
|
Phone | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vodka (@VodkaFlashback) reported@BrandonWealth Telus is gonna get a fat 50% dividend cut next quarter. Once it does… I will buy it as then it’s debt financing and future become possible. Right now that thing is hot garbage. Waiting on that stock to bottom out while I ride semi’s and oil.
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Neil (@Revelat_i) reported@MarkJCarney The money telus received during covid to support federal surveillance should cover the costs.
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Cobra Flow (@WFailedsur18617) reported@BlondeBigot11 @TELUS I never open the door for them. They could be holding a giant cheque and I still wouldn't
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OlaOlu🌹 (@DRealOlaOlu) reported@zaddy_moh @richsongocrazy I can school u on this AI **** you’re crying about. See this stuff doesn’t work like that. I was a beneficiary of Telus and I made money on it but you see how we fake IDs, do a lot of **** to get in is what you all will not tell people. Most of this **** is not even for Nigerians
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😶🌫️😶🌫️ 🥲 (@KJ232590) reported@NewsroomGC **** Telus. They just want AI so they can ship jobs to India and use it to alter their accents.
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Glen Bell (@GlenBellWX) reported@TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous
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BeenThereDoneThat🇨🇦 (@Stowe48953061) reported@PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.
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Nikki (@Nikki98212136) reported@PWHL_Ottawa Can we watch the pwhl final on any TV channel in Canada? Telus and the CBC are horrid! I got off work early and can't find the game. Did Telus switch to the Center ICE mark up channel for the final?
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Nelson Gilbert (@Benefarr) reported@NorthrnPrspectv Worked for McKesson, RelayHealth, SureScripts, etc. Libs glanced at e-prescribing in the U.S. “Lets build our own Rx network”. Libs dropped $300 M on PrescribeIT. Doctors refused. Adoption rate: >5%. Will be shut down this month. TELUS gets huge check; Canadians get nothing.
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hcky123 (@dundatt1989) reported@JayJanower You are saying on Matt show you have it on authority Caps lost 40 million per year ? Aside from this year player wages were 14 m so total budget at max for caps would be 40m ish. that’s poor/lazy reporting to think they lost that much ? 🍎Tv is 8m/yr Telus is 4 m/yr