Telus Outage in Surrey, British Columbia

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

@TELUS sucks.

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

@Mutineer8961 @TELUS Definitely Telus! Not bad diy

@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@gordonrook @North_Resists @gilmcgowan Yes...not that useless telus crap we have...which I won't download.

@delatourGroup @ShawInfo Yeah, that tracks considering the quality of service we've been getting from them. I'm at the point where I'm going to get Telus to come out and give me a fiber connection just for my room so I can stop having the frustration of Shaw's "service."

@Shawhelp why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

@Shawhelp why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

@ShawInfo why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

@ShawInfo why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

@SkyCorps Yeah my brother and my friend had the same problem they said it was Shaw. Because I had Telus nothing happened

Never gunna stop thinking about Telus livestream

Anyone have Telus internet, if so is it down?

@Jason92776166 @ONdigital My Telus land line went down. Spent 3 days trying to speak to a human. Finally got through. She sent me on to tec help. Put me on hold an hour sent me into a portal. Told me a call back will come through in the next 2 days to my friends cell phone. I’m without a phone one week