Telus outages and service status in Surrey, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (67%)
- E-mail (11%)
- Wi-fi (11%)
- Phone (11%)
The latest reports from users having issues in Surrey come from postal codes V3T and V3W .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Burnaby, Langley, New Westminster, Maple Ridge, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
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Internet | 14 days ago |
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Surrey
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Internet | 16 days ago |
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Surrey
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Internet | 19 days ago |
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Surrey
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Internet | 21 days ago |
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Surrey
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Internet | 27 days ago |
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Surrey
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28 days ago |
Community Discussion
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Telus Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
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Captain Tom E. Foote (@captainfoote) reported from Surrey, British ColumbiaFor 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia@TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS how come #CustomerService is sooooo horrible
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Troy Weatherly (@troysweather) reported from Delta, British Columbia@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Marla Poirier (@marlap2) reported from Surrey, British Columbia@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bentley (@MPBentley) reported@TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment
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Dave Makay (@MakayDave) reported@Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.
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Jon Fraser (@JonFraserTF) reported@marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.
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Craig T. Miller (@cckcmiller) reported@TELUSsupport how bad is your support that I cannot find a phone number to call support. Telus assist is a joke and anytime I have gotten into your support queue it has been a joke.
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JayFarms🚜 (@JayFarmsSK) reported@JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up
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Aidan Sloan (@SluaghainO) reported@jabo_vancouver @TELUS Telus honestly just sucks in general
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ChinoAleman (@chinoalemano) reportedWhy do I compare $AMPG ($0.2B) to $KEEL ($3.5B), $DGXX ($0.6B) and $NBIS ($66B)? Fair question. And the answer is bigger than people think, because AMPG isn't just in the same trend as these. It's actually more diversified than any of them. Let me explain properly. Start with what they share. They're all plays on the same thing: the physical infrastructure of the AI era. Not the models, not the apps. The actual hardware and buildout AI runs on. That's the layer that quietly captures the money while everyone argues about chatbots. $NBIS, $KEEL and $DGXX are neoclouds. They sell AI compute out of data centers. You need somewhere to run all this AI, so they build and rent the GPU infrastructure. Picks and shovels for the cloud side. Here's how I think about $AMPG: same idea, but on the tower instead of the data center. That's what AI-RAN means. The cell tower stops being a dumb relay and becomes an intelligent edge node, computing AI right where the data is created, in real time, because some decisions can't wait for a round-trip to a distant data center. And the tower can't do any of it without a radio. AMPG makes the only American 64T64R Massive MIMO radio that open AI-RAN runs on. If a neocloud is the physical layer of cloud AI, AMPG is the physical layer of edge AI. Honest framing: today a neocloud sells recurring compute and AMPG sells radio hardware, so the analogy is about where this is heading, the tower as the next edge data center, not a claim it's already an identical business. Same megatrend, earlier in its arc. But here's where AMPG actually pulls ahead of a pure neocloud play. It isn't a one-trick bet. While the neoclouds live or die on a single thesis, AMPG has multiple real legs underneath it. ✅ Zero debt. ✅ $20M cash. ✅ $200M market cap. ✅ 48% gross margins. ➟ Leg 1, the revenue engine that exists right now: Telus. AMPG's radio is already deployed at a Tier-1 carrier, and on the last call the COO said they "continue to receive orders against that LOI" and projected Q2 "definitely much higher than Q1.". That's real, recurring, shipping revenue. A lot of these pure AI-infra names are still pre-revenue or burning cash. AMPG is selling product today at 48% gross margins. ➟ Leg 2, space. AMPG makes the low-noise amplifiers that are the "ears" of satellites. It shipped prototypes to a "Fortune 50 satellite systems provider" building a LEO constellation, and the only Fortune 50 doing that is Amazon with Kuiper, which then showed up on AMPG's customer wall. (Honest framing: the wall confirms Amazon as a customer, the LEO link is my deduction, not a disclosed deal.) With SpaceX now public, the whole space sector just got validated, and AMPG is the picks-and-shovels under it. ➟ Leg 3, quantum. AMPG makes the cryogenic amplifiers superconducting quantum computers need for qubit readout, with proof-of-concept units shipped to names like IBM and Google. Optionality, not revenue yet, but real and patented and American. ➟ Leg 4, defense. Lockheed, Northrop, L3Harris, Boeing, NASA on the customer wall. Relationships that take years of qualification to earn. So put it together. AMPG is in the exact same AI-infrastructure megatrend everyone loves the neoclouds for, except it also has real shipping revenue, a Tier-1 carrier ramping, space exposure, quantum optionality, and a defense business, all at a sub-$1B cap, debt-free, with 48% margins. That's the part that breaks the lazy argument. When someone says AMPG "already ran 135%" while cheering NBIS or DGXX up 160-190%, they're judging it by the chart, not the thesis. And on the thesis, AMPG isn't behind these names. It's the same trade, with more legs, earlier, and cheaper. They picked the data center. I'm adding the tower. And the tower happens to also touch space, quantum and defense. Not financial advice. I'm long $AMPG. DYOR. 📡
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Mattitude (@Mattitude80) reported@garymasonglobe @TELUS They are the worst I have come across. A few years back it took my countless hours on hold and 6 months of repeated calls to setup a new business land line. It's almost as if their staff get paid by making simple tasks as hard as possible
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Dexter Uda (@DexterUda1962) reported@JonFraserTF @TELUS I've been with Rogers since they were CanTel. Never had an issue. Sure, I may pay a bit more, but my service is excellent, and so is customer service (if you know how to deal with them).
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ChinoAleman (@chinoalemano) reportedEveryone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡