Telus

Telus Outage in Surrey, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Surrey, British Columbia

Telus Outage Chart in Surrey, British Columbia 10/21/2020 10:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 62.53% Internet
  • Phone 14.86% Phone
  • TV 9.98% TV
  • E-mail 5.10% E-mail
  • Wi-fi 4.21% Wi-fi
  • Total Blackout 3.33% Total Blackout

Telus Outage Map Near Surrey, British Columbia

The most recent outage reports and issues originated from Vancouver, Burnaby, New Westminster, Maple Ridge, Surrey, Langley, Port Coquitlam, Pitt Meadows and Delta.

CanadaVancouver Internet
CanadaBurnaby Internet
CanadaNew Westminster Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaBurnaby Wi-fi

Telus in Surrey, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:
  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • CandiVanCity24 Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia

    @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • VerstraetB prettyinpink (@VerstraetB) reported

    @gordonrook @North_Resists @gilmcgowan Yes...not that useless telus crap we have...which I won't download.

  • DarthVakaryn Zach (@DarthVakaryn) reported

    @delatourGroup @ShawInfo Yeah, that tracks considering the quality of service we've been getting from them. I'm at the point where I'm going to get Telus to come out and give me a fiber connection just for my room so I can stop having the frustration of Shaw's "service."

  • delatourGroup Snow & Lawn Care (@delatourGroup) reported

    @Shawhelp why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

  • delatourGroup Snow & Lawn Care (@delatourGroup) reported

    @Shawhelp why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

  • delatourGroup Snow & Lawn Care (@delatourGroup) reported

    @ShawInfo why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

  • delatourGroup Snow & Lawn Care (@delatourGroup) reported

    @ShawInfo why I pay my bill every month to get that shitty service from Shaw ? Issue with internet and non competence of support. Swap my modem and still nothing work. I have kids that are home school and working from home. Should I switch to telus ?

  • CrazySuicider Bryan (@CrazySuicider) reported

    @SkyCorps Yeah my brother and my friend had the same problem they said it was Shaw. Because I had Telus nothing happened

  • TheEternalSuga ⁷ᴮᴱ#201021ʸᵒᵒⁿᵍᶦᵍᵘᶦᵗᵃʳˡᶦᵛᵉ (@TheEternalSuga) reported

    Never gunna stop thinking about Telus livestream

  • HaanzeR ً (@HaanzeR) reported

    Anyone have Telus internet, if so is it down?

  • horseneverlies M G Burst (@horseneverlies) reported

    @Jason92776166 @ONdigital My Telus land line went down. Spent 3 days trying to speak to a human. Finally got through. She sent me on to tec help. Put me on hold an hour sent me into a portal. Told me a call back will come through in the next 2 days to my friends cell phone. I’m without a phone one week