Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/30/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrBoeing Mr Dr B (@DrBoeing) reported

    @johnshewchuk @DawnMadelene @Concern70732755 He worked for Telus, he worked as a journalist and owned a company called 3d Contact, unlike Trudeau who was part time snow board instructor, white water rafting instructor, bouncer, and teacher. Never held a full time job, has a multi million $$ trust fund etc etc

  • amanda_rigdon_ Amanda Rigdon (@amanda_rigdon_) reported

    @telus and to add to it, I am now paying for a service I do not have access to and have no set date for installation because the system overseas is down.

  • kathybatesrates kathy bates (@kathybatesrates) reported

    @TELUS the internet rn is BAD. So slow, it’s embarrassing.

  • HowSenChong How-Sen @ Toronto Environmental Alliance (@HowSenChong) reported

    @GlenWillGo It’s maddening that we don’t have cell service in the subway. Bell, Rogers, and Telus simply refuse to come to the table.

  • amanda_rigdon_ Amanda Rigdon (@amanda_rigdon_) reported

    @TELUS what horrific service. Booked over a week ago for my move, and now being told 12 hrs before I am moving a tech is required. would not have found this out if the tech who was at my current location installing the next tenants service and disconnecting mine didnt let me know

  • gshindle Garth Shindle (@gshindle) reported

    I've about had it with @Bell . Dumped our phones for Telus but still have Bell Fibe internet. Unstable connection all the time. To make it worse... TSN app is terrible. Garbage company. Absolute trash. Spent thousands per year for 20+ yrs on Bell. Can't wait to be done w/ them.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @shawhelp your #Kelowna #OrchardParkMall person knew I was an IT guy (she knew me when I worked for Shaw) and treated me like a 3 year old. I was so appalled by this treatment that we're switching everything to Telus. I've been #Shaw customer for tv internet and phone since 1999

  • not__rin1 ‏ً (@not__rin1) reported

    @Clay_Pruitt @ralphrgp @DestinyBulletn Yeah idk what he’s talking about man I downloaded all of final fantasy 15 in like 15-20 minutes this update took me around the same and I have only Telus wifi I think it’s like 150 down and 40 up

  • oilymitts ***** Quill (@oilymitts) reported

    @telus Absolutely pathetic customer service. Can't sign up for new pre paid on site so operator trys to charge me 50 extra. Cancelling my internet right now. Truly pathetic