Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 09/18/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan65354331 Dan (@Dan65354331) reported

    @davido_ca @signalapp Same issue still as of a few minutes ago. Not working on Telus in Canada.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @burkeman78 @TELUSsupport Ill take a blank screen over TELUS over Shaw’s **** any day. Nice try though.

  • gslauber Graeme Lauber (@gslauber) reported

    @telus provides poor service and has basically stolen about $200 from me. Randomly charging that I didn't ask for or order and shrugging when I complain. #corporategreed

  • davefinito Dave (@davefinito) reported

    @signalapp Still broken in Canada. Carrier: TELUS.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @fastnblack71 @TELUSsupport I use iPlay TV for Apple TV, have about 20,000 channels (in HD) from all over the world. Been using that for a couple of years now, no issues. I install Shaw an Telus and nothing but issues with them, & it's expensive too. Good riddance. Cutting the chord on cable is best.

  • yimotun Yims (@yimotun) reported

    @TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever

  • LKeindel Laurie Keindel (@LKeindel) reported

    @EdmFootballTeam @TELUS Crap, I can't find my viking horns and Grand Poo Bah hat anywhere!

  • ellysavrr lysa (@ellysavrr) reported

    telus fix ur wifi pls its being stupid after 2am

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @mortimer_1 You want bad, no make that horrific customer service? Try @telus possibly the worst company to deal with and by far the worst customer service in Canada. It’s horrid at the best of times.

  • molstrom1985 Melissa Olstrom (@molstrom1985) reported

    @nancylec2 I think living in Lloydminster would be tough...I used to work for Telus and getting people service there was difficult...we only serviced part of the town. 🙄