Telus Outage Report in Kingston, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott H
(@scotth26) reported
@BrowntoBure It's expensive but I like Telus. Have had no issues. Their signup promos are good. I got 15 months for 30 a month when I signed up 6 years ago
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malta
(@malta75616353) reported
@TELUS We have a Telus hub, used to work pretty well, now it is slower than dial up. Forget about asking my MP, Telus should quit using the Chinese junk and supply us with the service we pay for using quality equipment
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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kam g
(@nairmak_) reported
@BossGir55831846 @cogeco @cogecohelps Yep phones are down here in niagara too. Have to use my telus cell data. Cogeco phone numbers dont work either
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Mark huynh
(@MarkHuynh7) reported
@Shawhelp bye bye unreliable terrible service Shaw. Its time to switch to @TELUS
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Albert stettler
(@StettlerAlbert) reported
@drewfurn @cairns001 @TELUS We are supposed to be shills for a big telecom company, get lost Telus. Go on their FB page and see how they treat their customers.
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Cheryl Neathway
(@CNeathway) reported
@imnotclaire @Shawhelp Same here...and I actually had to converse with my family! But, they seem nice. Seriously though, over 24 hours, this is ridiculous! Telus has my mobile service, perhaps it's time to do a total shift. Get it together Shaw. #ShawSurreyOutage
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David Cee
(@CanucksIn4) reported
@BrowntoBure My dilemma is I’ve got Bell Satelite tv. It’s amazing I’ll never give it up. Then I’ve Shaw internet. It’s horrible. But I hear Telus has it’s own issues so for me it’s do I stay with Shaw or gamble and her Telus internet.
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BrowntoBure
(@BrowntoBure) reported
@paul_wb_wtf Yeha that's why I stay with them for cable anyways.the customer service is way better than Telus if I have ever had an issue.
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Sumit M
(@sum10101) reported
@TELUSsupport Please check my DM. Telus charged my card without authorization. I had to chase around to cancel an order and after confirmation of order, the iPhone was just dropped at my door without Signature. Now I am running around to get a refund!