Telus Outage Report in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 8 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Devin Stewart (@DevinStewartYGK) reported 10 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Steve Coville (@SteveCoville) reported 13 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 28 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Steve Coville (@SteveCoville) reported 50 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Erin (@ErininYGK) reported 55 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LeanneScott (@LeScott45) reported 3 minutes ago

  @TELUS trying to reach your 24/7 support line but you are closed right now. Do you only offer support 23:7 or 22/7?

• 
  Ashfiq Ur Rahman (@ashfiq_supantha) reported 4 minutes ago

  Very much frustrated with @TELUSsupport & @TELUS ! Using this service for my business, home and everything. But their support & customer service for business is too bad! Remaining on call for 1 hr - no solution to my problem! Sending wrong bills everytime! Need new suggestion

• 
  jax (@wlyjax) reported 4 minutes ago

  @TELUS u guys are the worst ******* internet company of all time, my WIFI is ******* terrible I have tried everything in the book. I have reset my WIFI like 3 times, did a network reset on my pc, looked at several videos online to fix it and nothing ******* works.

• 
  Naba (@naba_nc) reported 6 minutes ago

  Called @TELUS @TELUSsupport for internet issue. 90mins! Tech1: Documented the issue and trasnsferred me to another 2nd Support. 2nd support told me that the Tech Support can provide me boosters free for charge are transferrd me to 3rd TechGuy. 3rd Tech: I can't help you.

• 
  Travel Junkie (@liv2wrk) reported 8 minutes ago

  @TELUSsupport is there a Telus internet outage in Calgary? It’s been down for a hour

• 
  AB Girl 🇨🇦🇨🇦🇺🇦🇺🇦 (@cathy_fillion) reported 10 minutes ago

  @KisBrink You would love to what? And sorry about Telus but we all have issues with vendors. Again, I don't get what your point is.

• 
  Zach F. (@FifthlinerYEG) reported 16 minutes ago

  If you have a business DO NOT use @TELUS -Poor customer service -Told a specific time only to have it changed without informing us -Internet out for a full business day and going on a second -Only response from their outsourced call centre was "I'm sorry" with no attempts.. 1/2

• 
  Manuel Prado (@CipraPrado) reported 19 minutes ago

  "Harry Potter and Robert Telus teamed up to fight against ISIS in Ukraine, while a rowerzysta named Bartka provided support."

• 
  Tracy 'Allen' Bingley (@AllenRaph) reported 20 minutes ago

  5:42am what a lovely time to go for a walk in Boring Town, Can'tada. Had to wait in ER for almost an hour just to get insulin because, Pharmacy shut down at 6pm. So instead hired a cab for almost 200.00 just to go to Castlegar. Lovely.. @TELUS hopefully nobody owns stock!

• 
  jax (@wlyjax) reported 25 minutes ago

  @TELUS I also have a ****** WIFI booster that does not even work as well as ethernet, yes u heard that right ethernet...@TELUS WIFI is that ****** not even ethernet can fix the problem. Get ur ******* **** together please.