Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/02/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • me_feit feit.the.urge (@me_feit) reported

    **** you @TELUS @TELUSsupport you charge the same for data as the city, but I get ONE bar at home and can’t use my data half the time. BUT I pay the same as full service areas. Your service is unusable in rural NS. do you give a ****? About as much as I give a **** about you.

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • CrankyBastid Coby (@CrankyBastid) reported

    Im so sick of @TELUS optik freezing, with their garbage internet also. #TimeToSwitch

  • CrownRoyal22 Qing James Dynasty (@CrownRoyal22) reported

    One Soccer included in the Telus sports package now, not a bad move.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    Dear @TELUS, today construction equipment damaged power, Telus, and Shaw cables in the Malmo Plains neighbourhood in south Edmonton. I called Telus and have an appointment to fix the service to my house in 3 days time.

  • ADT ADT (@ADT) reported

    @scuba_jude @TELUS Could you assist with this customer concern?

  • ofrancishanna Owen Francis (@ofrancishanna) reported

    @NETAGOwireless Sounds like Axia support dept is now fully integrated with Telus!

  • typat686 Ty Pat (@typat686) reported

    @Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.

  • DarleneKGibson Darlene Gibson (@DarleneKGibson) reported

    Telus mobility has wasted 5 hours of my time today and tried to blame the Best Buy guy for their issue! #telussucks

  • lansy61 Its me Lansy (@lansy61) reported

    @Michell16715337 @SkipIsChris @TELUS I get them everyday, home & cell phone. Been an issue for yrs! Call control is useless, only good to a certain amount & then you have to pay. Fake Calls from hotels, credit card companies, West Jet, CRA. I had a suggestion to Telus, technology is there but they didn’t care.