Telus

Telus Outage Report in Kingston, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/14/2026 15:20

March 14: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 12somamaitra Soma Maitra (@12somamaitra) reported

    Facing some nagging billing issues with TELUS @TELUSsupport @TELUS and no solution / response from CS team. Stores ask to connect with CS team! Lost! Help…have all TELUS services. Home Internet Mobility

  • loridbarker Lori Barker🇨🇦 (@loridbarker) reported

    @TELUS How do you talk to person who can help you? I have talked to numerous people, have a confirmation number from a tech and no one can help me and keeps on trying to sell me stuff. I need to know when you guys are showing up!!!!

  • Jonnyfive_05 Johnny 5 (@Jonnyfive_05) reported

    @AnthonyLacavera Telus and Rogers build our cell networks with their own money why should we allow foreign companies to come in and steal all the hard work our companies did to build this massive network?

  • Masterlawyer62 Master lawyer (@Masterlawyer62) reported

    @KalmiaLatifolia @OrangeParkBuzz @CollinRugg You obviously have never been to Canada. Telus cell phone service 120$/month. Cell phone 12OO$

  • ReinprechtB Birgit Pro-choice 🇨🇦🇩🇪🇺🇦🐭 (@ReinprechtB) reported

    @ellebelleciao It has been snowing since Friday. Mostly powder as well. But even powder builds up pretty fast if it goes on for days. Road were so bad today, tons of black ice and accidents all over the city. Damn pickup trucks mostly. One truck just about hit the Telus ***** on the Whitemud.

  • vL3GO_ vL3GO (@vL3GO_) reported

    @TELUS @TELUSsupport Holy **** can you guys do ur job and fix ur servers! I swear to god every time I get on at night my internet goes to ****! 800 ping to 3300, you guys are a joke.

  • David66786960 David (@David66786960) reported

    @TELUSsupport Telus support line is dead, I tried multiple days, wait for about 2hrs, no answer. What's going on?

  • bumbleprince bumble.prince (@bumbleprince) reported

    @TheRealTambo @TELUS @ShawInfo It’s not working for us too

  • RealAnwarAbdi Anwar Abdi (@RealAnwarAbdi) reported

    It’s funny, how @TELUS manager hung up the phone on me, @Rogers how can switch my service to you guys

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    @Telus might be getting worse, but they're still (by far) the best cellular service provider in all of #Canada.