Telus Outage Report in Kingston, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Gozjolko
(@BGozjolko) reported
God I hope telus does not get shaw there will be no competent service available for cable for us old folks #telus
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
If you think Shaw Mobile offers good value, make sure to ask them in advance to guarantee a full refund, connection fee included, if you find, as I did, their system does not function as expected. Shaw mobile phone service was erratic where I live and work. Now, back to Telus.
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Angel Clemente-Jones
(@electro_cute) reported
@TELUSsupport can you please DM me? I cannot port my current phone number to TELUS - got new SIM cards in the mail today. Have tried calling but unable to help. Thanks!
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Hugh Leung
(@HughLeung) reported
@TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.
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Mia Finn
(@miafonthemove) reported
@TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice
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Stock Market News
(@StockMKTNewz) reported
Worst performing large cap stocks at today's open FedEx $FDX Warner Music $WMG Telus $TIXT United Parcel $UPS Adobe $ADBE Incyte $INCY UiPath $PATH Nomura $NMR Grifols $GRFS Facebook $FB Peloton $PTON Biogen $BIIB Snapchat $SNAP Twitter $TWTR Endeavor $EDR UnitedHealth $UNH
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Kerry Sauriol
(@CrunchyCarpets) reported
Omg @telus don’t come and sell “deals” at my door. Offer me same deals via email. Give me deals for being a good customer. Not at my door in 2021
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negotiator
(@afrique_soleil) reported
@TELUS help me comprehend how I am shuffled over to several depts for a simple breakdown of my daily internet usage and still come out with no info.Yet @bchydro have daily hydro use easily available.If I’m overcharged I want 2 know why #terriblecustomerserviceTelus
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
@yul_native I assumed the urban area was well covered by Shaw and their Rodgers partner. Never had a problem with Telus service anywhere in Metro Vancouver
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Bubble Tey
(@terrykhoyt1) reported
@katynotie I saw these poor buggers from telus in purple polos wandering around my neighborhood with clipboards going door to door, presumably sales of some sort. Bad timing.