Telus

Telus Outage Report in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/16/2026 18:00

March 16: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GornofPlenty Gorn Of Plenty (@GornofPlenty) reported

    JFC! #Telus your web interface is beyond GARBAGE! Your PDF docs for voicemail operation are both ridden with blatant TYPOS ... AND ******* hard to read because your moron marketing dept uses a light green colour for text! Are you ******* stupid? HELLO contrast ratio???

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Sure glad I'm not a @TELUS fiber customer. Absolute brutal job they did to my neighbors place. Has no phone, TV, or Internet & they gave him a bill. Then there is the mess they left. Looked like amateur hour. Shaw is getting a call Monday he said.

  • ettenyl Lynette (@ettenyl) reported

    @kamhutchi After sharing your info (name blocked out), telus is looking deeper into the issue apparently

  • MrsSteak MrsSteak (@MrsSteak) reported

    So SoftBank is not the worst service provider, TELUS has them beat

  • GornofPlenty Gorn Of Plenty (@GornofPlenty) reported

    Promised callback is now 45 minutes overdue - and will never happen. Mange merde Telus.

  • CobraKidJay Jay (@CobraKidJay) reported

    Spending the day trying to sort out the cable... Wish Telus would just send someone around rather than try to fix whatever the issue is over the phone.

  • PaulHope29 Paul Hope (@PaulHope29) reported

    @carebearica @ettenyl @TELUS Will never deal with a TELUS owned provider again after what Koodo did to me last year. 11 years a happy customer and they threw it all away. They owe me about 400 bucks but won't pay up too.

  • ettenyl Lynette (@ettenyl) reported

    @carebearica @TELUS I was credited for yesterday but the problem still exists and now I'm literally paying for it

  • cat_has_tongue #BuildTheWill🌍🌎🌏 (@cat_has_tongue) reported

    @TELUSsupport Help, please. I can't make phone calls. To anyone. Including 611 from my Telus sim. Can you help? How can we connect?

  • bartkolounger Julie B (@bartkolounger) reported

    @Blibblobblib @TELUS @TELUSsupport 100% I’ve been with them 20 years and will be leaving their customer service is garbage, the rates are inflated and they totally disrespect customers loyalty