Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/31/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bornforbarn Henry the CERB Horse (@Bornforbarn) reported

    @spencerbennett1 @Frazzling @keithbaldrey Who hired Telus, Spencer? We're fully aware that the government uses private contracts to try and shift blame for their bad management. We warned them about Telus' major issues in BC. With Babylon in particular.

  • axel10691 axel1069 (@axel10691) reported

    @keithbaldrey Not a Telus problem more like an incompetent Horgan government problem

  • anathemamask anathema (@anathemamask) reported

    @maxwood I migrated from a garbage 4g LTE connection costing about the same monthly. The initial buy in was a lot (I'm canadian). Even at it's worst, starlink has been better than telus. I don't regret it. 10x faster speeds at best, 5x faster speeds when it's not. 1/2

  • 1m4ll3rg1c2bs Anthony 🇨🇦 (@1m4ll3rg1c2bs) reported

    @MKBHD @UrAvgConsumer in need of assistance. Looking for a smartphone capable of dual SIM or e-sim that will work in Canada with Rogers/Telus. Preferably a Samsung for a coworker's wife (essential worker). Any help would be appreciated. They block em here grrrr.

  • keddieff Freya Keddie 🍊 (@keddieff) reported

    @RobShaw_BC @TELUS Eligible people who called 100s of times also compounded the problem. I know that people are desperate to get the vaccine. I am too, but when my turn comes I'll wait a few days before I call. (and I'm actually at a higher risk for severe disease than others in my age group)

  • SlopeReader Slope Reader (@SlopeReader) reported

    @dogling223 @TELUSsupport Dogling, it shouldn't surprise any of us that they were so bad as, when you call Telus, you always have massive wait times. They run it like their call centers

  • RealisticCanad1 Ivan Johnson. Concerned Canadian (@RealisticCanad1) reported

    @realJeff45 Telus said they did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.

  • GNDavidson George Davidson (@GNDavidson) reported

    @rodmickleburgh @TELUS My question is what were the terms of the contract, what service levels were guaranteed, who is running the other call centres blaming telus is great, but are they doing what was agreed upon

  • djsandwiches +~☆ Dj Sandwiches ☆~+ 🇨🇦👍eh. (@djsandwiches) reported

    I heard through the grapevine some under 90s with pre-existing conditions are getting the vaccine and jumping the que....great for them....but how bout others with that same situation? Rollout fail eh? @adriandix @DrBonnieHenry Or should I be calling Telus customer service????

  • BernadetteMcEwe Bernadette McEwen (@BernadetteMcEwe) reported

    @CBCEarlyEdition the handling of this whole Covid 19 is disgraceful the first day of the rollouts was so bizarre as Telus just let us down maybe an indication of their commitment as a telecoms provider. 300 people got appointments. Developing Country?