Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/28/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • alyssaalyssa__ lyss 🖤 (@alyssaalyssa__) reported

    @MsCaschera THIS. I had to leave them for a couple years since I worked for Bell and wanted to take advantage of a cheaper plan but it was the worst decision ever. I’m now back with Telus and happier than evaaa ✨

  • always90four Ryan Hank (@always90four) reported

    @GraphicComments I like this one. As a Telus customer and glutton for Canucks punishment I smile

  • safedr4 safedr (@safedr4) reported

    @mbjewel @660NEWS I avoid downtown at all costs. Don't even know where Telus Convention Centre is! Take me 3 hours to get down and back 45 mins to where it was.

  • shootsfromhip Shoe 👠 🇨🇦 Quitcherbitchin' and wear a mask!! (@shootsfromhip) reported

    @bonsimax No, because you are using Telus' cell towers. I've never had an issue.

  • IVofIV1 IV of IV (@IVofIV1) reported

    @AboutRogers @Rogers It wasn’t just yesterday the service is ok at best. This past week in general has been the worst. Worst move we made switching from Telus last year.. if it wasn’t for the phone deal we would nt have.

  • DavidDpanders David Anderson (@DavidDpanders) reported

    @TELUS over an hour wait time for technical support right now, this is unacceptable. This isn’t the first time I’ve called either, technician did not fix the problem. I can’t even get through during my lunch hour. No callback option ...

  • TheMylesLive MRKN Myles (@TheMylesLive) reported

    I’ve been live for one hour and my internet has cut out 9 times. @TELUS I do not understand how you guys are a multi billion dollar corporation.

  • CappyMiss MissCappy (@CappyMiss) reported

    My husband left work today to go to Telus Convention Centre for the walk in vaccinations. He gets there, parks his car, walks to the location and he gets turned away because THEY ARE OUT OF VACCINE. Wtf!!??!!! @jkenney @shandro

  • rajmanocha Raj Manocha (@rajmanocha) reported

    Usually great service with @TELUS but super disappointed with last couple of interactions. Maybe time for a change.

  • klemmerd keeper31 (@klemmerd) reported

    @ItsDeanBlundell Yup, Rogers went to all that trouble to silence a twit who’s on the Telus network with lousy reception. 🙄