Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/09/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mkaymads_ mads (@mkaymads_) reported

    the telus customer support INSISTED i have someone come by to fix the box and honestly i don't wanna see anyone LOL pls how do i cancel this

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    120$ a month and I can’t send a message to my sister for her birthday while I’m sitting a foot away from my internet router, what ******** @TELUS? This is ridiculous, start taking better care of your customers.

  • HomieCBigD1 Reptilian Hater (@HomieCBigD1) reported

    @gmbutts Damn right, unvaccinated will be coming for our money you guys owe us. @telus I hope I can sue your *** for $200k when the time is right

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • MistialD Mistial Developer (@MistialD) reported

    @TELUSsupport I was trying to file a ticket about Static IPs. The #telus ticket system broke. I spent nearly two hours on phone instead, transferred to multiple people who couldn’t help, and the guy who said he’d call back in 15 minutes didn’t. I think the IP allocation was wrong too.

  • AlexPowerMD Alex Power (@AlexPowerMD) reported

    @TELUSsupport When on airplane mode, you can’t access wifi to send any messages. That is non-scensical. Unless Telus is attempting to cause users to incur roaming charges, a solution should be provided.

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • badpuce sometimesSherry (@badpuce) reported

    @telus what is going on with my cell service. No call is connecting properly ! What the heck . #frustrated

  • Clay_Thompsonnn Stream #Superache (@Clay_Thompsonnn) reported

    @TELUS is easily the worst internet provider. Unless you wanna struggle to do the easiest things like send a text, don’t get Telus

  • rslade Robert Slade (@rslade) reported

    @TELUS @TELUSsupport, do not annoy grieving widowers. They are already mad at the world, and have ample time to, and no restraints any more to prevent them from, writing the most detailed and damaging reviews of your service, or lack thereof.