Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/05/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shess0highh summer girl ☀️ (@shess0highh) reported

    @TELUS is actually the worst

  • stevedeleeuw Stevie D (@stevedeleeuw) reported

    Hey @TELUS. You guys are terrible at your job. None of stores can actually help me change TV packages. I have to call and wait on hold for hours??? ****. You’re trash. Customer lost

  • JunkvBird JvB 🇺🇦 (@JunkvBird) reported

    @tarcohello @cbcnewsbc 2 tier system in practice will diminish care for gen. public bc the problem is limited staff. Private care will steal away already small pool of healthcare professionals. e.g. DRs moving to Telus Health, decrease office hrs already.

  • JenniferLh1234 jennifer L hatcher (@JenniferLh1234) reported

    November 2021 made me sick and I went to the hospital and why I rented the place is to not have problems but yet I did. Considering I am not the type a person to murder people as I been watched. Ever since my frist telus sin card got stolen as front property tenants bf did it.

  • PrimeBane PrimeBane™ (@PrimeBane) reported

    @RKM17 @omegamoose I looked at t Mobil For the time I'll be there it's cheaper to pay the stupid Telus roaming charge

  • MsMoRoots Monica Roots (@MsMoRoots) reported

    Trying to access my @TELUS account online & mulitple web points simply go to "502 error bad gateway". What is up? And no, I don't want to sit waiting for @TELUSsupport through chat, I just want to review my online info please.

  • shelley_harder Shelley Harder (@shelley_harder) reported

    @TELUSsupport is telus down july 15 2022?? we have no landline? 8:47 pm july 15th 2022??

  • Shadsey Mike Shaddock (@Shadsey) reported

    @TELUS your customer service for new home owners is hot garbage!!! Day 8 no internet or WIFI! #Terrible

  • DiversiveGamers DiversiveGamer🐂🐺 🇨🇦 (@DiversiveGamers) reported

    Was able to use debit card so that’s unaffected so far but this is unacceptable! If it happens again, I’m canceling my service and switching to @TELUS or @Bell

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fanCRTCProfling data service won’t “fail over” to another carrier because it always connects to the APN of your home network. So if Rogers is down, you can’t do data because Bell or Telus can’t connect you to the Rogers APN.