Telus Outage Report in Kingston, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
-
Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
-
Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
-
Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
-
Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
-
Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
-
Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Lizzie
(@thinlizzie2015) reported
Just drove down to AL after visiting Telus to make sure my phone would unlimited data would work. An hour after crossing border Telus blocked my wifi leaving me in an ice storm with no calling, no texting and later no GPS. I called then from a hotel phone but they said too bad.
-
Kirsten Bird
(@kirstenbird116) reported
@SaraKlapstein @TELUSsupport @TELUS Hi Sara, we are having the same issue but when calling accounts/billing they said they couldn’t find our account and to try a different browser, which makes no sense if they can’t find our account in their system then a different browser won’t help. Did you find a solution?
-
TheOriginalPanda
(@UmbreonGX97) reported
@TELUSsupport My internet been down 3 days !!! Telus is the worst !!!
-
Mat Wright - MASK, BOOST AND KEEP ON MASKING
(@matpVI) reported
@GERONursing @TELUS JFC - that's definitely a **** off moment - those pricks are tedious Happy Holidays!!!! (despite all the a-holes)
-
Mike Lankin
(@mikelankin) reported
@O2 Arrived on the 17th. Got the automated SMS saying I could use voice/text/data. Have been able to use calls and SMS. I get a 4G symbol showing I’m connected, but when I open a browser I’m told I’m not connected to a mobile network. On Telus, but same with Bell or Rogers, too
-
Fred Martin
(@FastFredyfly) reported
@TELUS Was with Rogers for 10 years and finally made the switch to Telus. Went down to Miami for 2 weeks and my phone wouldn’t make a call,not even to Telus!Tried all google tricks and customer service still said too bad and still charged me full rate for everyday !Back to Rogers
-
Roxx Hunter
(@RoxxHunter) reported
**** you @TELUS for not letting someone hotspot when they are over their hi-speed data limit, yet still have unlimited (albeit stupidly slow) internet. Also, a non **** you to the person getting paid to handle the social media accounts cause you're just doing your job.
-
TheOriginalPanda
(@UmbreonGX97) reported
@TELUSsupport Telus is the worst !! Always down
-
Deborah Preuss, pcc 😷 🇨🇦
(@deborahh) reported
.@alltheinterwebs @TekSavvyCSR @johnwrbabcock yeah, I'm in East York and teksavvy (and Telus mobile) have been down-up-down this aft, now solidly down for over an hour :-( Oh. It just came back. Let's see how long it lasts...
-
Ken Schachnow 🇨🇦
(@Fit4life0628) reported
@Bell customer service reps insults my intelligence on why the last guy could offer me this deal but disconnected the line and now you can’t. “ our deals sometimes change one minute to the other” are you kidding me? Time to go to @TELUS