Telus

Telus Outage Report in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 11/29/2025 14:15

November 29: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AKoovappady Ananth Koovappady (@AKoovappady) reported

    @ADT does ADT Canada, now under @TELUS , even bother about customer service. Call them and they state upfront average time to speak to ab agent is over an hour. Doesn't security services demand quicker response???

  • shepherd_360 Speaking for the planet (@shepherd_360) reported

    @PaulMitchell_AB That's how things function in China. The credit system allows people to access goods and services while preventing those with bad credit from the same. CCTV is used everywhere. In Canada, I often wonder if Telus is heading down that path with all the services they offer.

  • Tamjammyy Tamjams. (@Tamjammyy) reported

    I shoulda never signed up with telus. What a ******* scam

  • ValMartens Val Martens (@ValMartens) reported

    Hey @Telus we have Pik TV and the sound and video just don’t sync up! This isn’t 1980. What’s the problem? Our TV is only a year old and Netflix and Disney+ don’t have an issue. It’s a distracting problem.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    I remember leaving Telus and them telling me I won’t have service outside of the “big cities” if I switch to Shaw… I’m in ******* rural Manitoba on a long weekend and have service with no issues.

  • marrow_hisham Hisham Marrow (@marrow_hisham) reported

    Telus custome service is one of the worst people to deal with

  • KpHeaney Kevin (@KpHeaney) reported

    @FuzzyWuzzyTO I don't know what they have, and yes it's paid. But Telus has a thing (they keep bugging the crap out of me) where it's $10 for 5 months. Not sure if they have baseball or not, though.

  • Tavis_Calgary Tavis (@Tavis_Calgary) reported

    @TELUSsupport Complete failure on transferring to Pure Fiber. Service call was booked for today, but they pushed it back to the 15th, however TELUS still processed the complete service transfer. Internet, Phone, and TV all out. Now i am playing the call telus support game. FAIL

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS stop sending people to my house to harass me into signing up for your **** services. #KindlyFuckOff

  • Vale09311188 Val Álvarez (@Vale09311188) reported from Claresholm, Alberta

    @TELUS Their service is very bad, every time there is a storm we run out of internet.