Telus Outage Report in Kingston, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Liannabelle
(@Liannabelle88) reported
@wesley_davidson @JustinTrudeau Unless he's looking at the new(ish) prepaid plans that Bell, Telus and Rogers have, none of them. And the prepaid plans are ****. Lower cost but throttled service everywhere you go. **** boy just wants to play the hero. He's lying.
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Bavie Sara
(@BavieAm) reported
So frustrated! How many phone calls, hours of waiting, talking, does it take to get internet and TV installed at LTC for a lifelong @TELUS customer suffering with brain cancer and wanting the distraction of @YouTube and @Netflix. My poor poor friend!
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Richard Marc Bolen
(@rickbrohd) reported
@FP_Champagne I watch my Telus fees closely. Went up in November 2020. So I call bull ****!
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Frances Auger
(@fern_60) reported
@teririch @tlshields85 I had to phone Telus for my reduction - they did not contact me, and were quite happy to continue to charge the max for my phone service.
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Ex-Sgt Mike Meins ツ 🍺🍁
(@MikeWexit) reported
@JLCWood2017 Weeeeell, I have more (unlimited) data for the same price I paid for last nine years. And this current contract was made in December. So no it didn't go down but I have a much better phone than nine years (always Samsung) and unlimited data and text and long distance. #telus
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Mike Hanlon
(@HanlonMike) reported
@TELUSsupport you have the absolute worst telephone system for support I have ever encountered. You won’t even put me in touch with a human being. #failure #TelusFail #Telus
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Fish
(@poissonish) reported
@beatrixarthur Telus seems to be less horrible, probably due to not owning any media assets haha. Note I said less horrible, not better or any cheaper
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Keenan Sutherland
(@_sudzy_) reported
@WHLHitmen @TELUS Better late then never #Hitmen1stGoal Riley Stotts