Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/21/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LunaLuck_ Luna Luck (@LunaLuck_) reported

    Mfc keeps disconnecting me think Telus is down in my area sorry for the Irish goodbye everyone

  • BuwaLegend Buwa (@BuwaLegend) reported

    @TELUS can you guys please fix your WiFi for heavens sake 🙄🙄🙄

  • WendyAirdrie tippitmax (@WendyAirdrie) reported

    @giraffami @jkenney @shandro Agreed - everytime I see that I’m furious with Telus- poor business move

  • HACK_KIN HACK_FELIX (@HACK_KIN) reported

    @steeletalk @TELUS Kindly inbox me to help you recover your hacked account

  • srhchn Sunni Chen (@srhchn) reported

    I HATE #Telus right now and how poorly they treat their paying customers. For the three near hour long phone calls, the one I’m about to make, and the unecessary stress @TELUS has put me through, I should be billing them for my hours! I don’t have all day to call @TELUSsupport.

  • fiIterdream reyna¹⁵ LIKE LIMIT (@fiIterdream) reported

    my wifi sucks don’t get Telus everyone

  • srhchn Sunni Chen (@srhchn) reported

    In past residences, I’ve used @ShawInfo and have NEVER had this sort of billing issue. @TELUS @TELUSsupport please explain why something so fundamental to your service is so royally incompetent. #TelusSucks #PoorCustomerService

  • michael18705801 Michael Charles (@michael18705801) reported

    Telus agent :WPA2 security technical support -no can do not trained enough WOW

  • Jane_McD_Taylor Jane Taylor (@Jane_McD_Taylor) reported

    @vancolour @steeletalk @TELUSsupport Telus Optik TV - as soon as we switched over to fibre - box set of super hero movies to own started showing up & multiple movies rented within seconds of each other & never watched - because we never bought or rented them! Hours on the phone to get charges reversed!

  • ExactSasquatch A Literal Sasquatch (@ExactSasquatch) reported

    Dear. @TELUS. I've been a loyal mobile customer for over a decade. I am currently looking for home internet. If you operated in Ontario for internet, I'd sign with you in a heartbeat. But you don't.