Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 11/25/2025 01:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LarryWe53486866 Larry West (@LarryWe53486866) reported

    @KkfromAB Apparently it's a telus and bell issue, not sure about others

  • HopeFaithLoveAB 🌸Hope4UsAllInYYC🌸 (@HopeFaithLoveAB) reported

    @RdLessTrvled Our Telus phones dropped signal for a bit. Mine went down to 3G but my husbands wouldn’t work at all for anything for a couple minutes His is Samsung mines iPhone

  • dirtlump2 DIRTLUMP2.0 aka Les White light. (@dirtlump2) reported

    @ruralroots780 @KelliDPowers @KkfromAB My telus has been up and down like a hookers's bloomers all day. I know that much.

  • somewhatMPLS Rob (@somewhatMPLS) reported

    So far today mobile internet was down now my home internet is down. This isn't a banner day for Telus.

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @ruralroots780 @KelliDPowers @KkfromAB I heard someone else having issues and it wasn't telus...

  • blackllama Suki (@blackllama) reported

    Sigh, still no call back. I give up. I can't bring myself to wait for 2hrs on the customer support line again. I guess we'll get internet whenever @TELUS decides. I'm tired.

  • sthomas10 Sandra Thomas (@sthomas10) reported

    @YouTravel Our call display isn't working and I'm waiting for Telus to fix it.

  • BudgeTanis Tanis Budgell (@BudgeTanis) reported

    @SuzieBeeZee1 Our prehistoric landline with Telus has more issue that the wireless. They both suck...at least where we are!

  • BCBawnee 🧡🌸𝕓Ãώ~Ň€𝑒🌈🇨🇦 (@BCBawnee) reported

    @RSin78 I'm with Public... which is Telus.. Koodoo had issues too. BC and AB were affected. Someone on Bell said they had issues too.

  • dkpedewrites D. K. Pede (@dkpedewrites) reported

    Test! I can’t tweet from my computer. Telus is down in BC and AB