Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 11/30/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chuffcapital Chuff Capital $DBMF to 3000 (@chuffcapital) reported

    @StephenPunwasi Telus health is experiencing an exodus of MOAs. The service is horrible right now.

  • Absolome89 Dallas Cardinal (@Absolome89) reported

    My Telus internet connection keeps cutting out. @TELUS My name is Dallas Cardinal. Can you help me?

  • JahanYazdan yazdan jahan (@JahanYazdan) reported

    @TELUS Poor service! Multiple times call for correcting wrong bill, still has not resolved!!!!

  • laurawershler Laura Wershler (@laurawershler) reported

    Dear @TELUSsupport Why is it impossible to find the Telus customer service phone number on your website? Asking for everybody who ever wanted to talk to a real person and couldn't find your phone number.

  • Jennife20607486 Jennifer Alexander (@Jennife20607486) reported

    @TELUS since acquiring ADT your customer service is horrible. After 4 months our problem and upgrade is still not resolved #horribleservice

  • Lidsville Lindsay Brown (@Lidsville) reported

    @BruceTriggs I'm really curious what all these unmasked people will say when there's so much overwhelming evidence that Covid infections and reinfections are causing immune damage, thus sending more and more people crashing into our limping health system - and into the arms of Telus.

  • BobMasternak Bob Masternak (@BobMasternak) reported

    @Bananrama2 @StephenPunwasi @WrinnChris Telus International's main business is providing worldwide customer service and IT services. They have customers and operations worldwide. They bought a lot of companies outside Canada.

  • swarbric John Swarbrick (@swarbric) reported

    @TELUS When is the last time anyone called Telus when they were not “experiencing higher than normal call volumes?” After 75 minutes on hold, account issues dealt with pretty well. Equipment issues would have required transfer to another area and further wait in queue. Gave up,

  • j_ettebe (((Jesse James))) 🇨🇦🇫🇷🇮🇱 (@j_ettebe) reported

    @globeandmail If that is true, the government should look i to Telus and maybe force the company to be broken up.

  • ClinteAndrew Clint Andrew (@ClinteAndrew) reported

    it's one of those days where Telus Optik TV keeps losing signal only on the channels that I want to watch haha #TelusOptikTV