Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 12/26/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • XXY47_Mosaic CWE (@XXY47_Mosaic) reported

    I keep getting calls from Telus support, every couple of weeks they call. How do I get on their no spam list?

  • mack3636 Miss Tammy (@mack3636) reported

    @TELUSsupport I spent 7 hours! For a tech to communicate with the "Expidition Team" lol To be told they couldnt communicate.😜😜 Due to your error...I await my 2 hour appointment time today. Known problem, telus has neglected. Promised 2 years ago it would be fixed. Liars!

  • pooielouie Obvy (@pooielouie) reported

    @TELUS wtf is this call wait time @TELUSsupport no way you are that busy at this rate just running low on worker

  • TamaraAlexis Tamara Alexis Mrs. Putin (@TamaraAlexis) reported

    It seems unrelated but it isn’t . Phones infected from providers Telus bell Google apple pie RIM blackberry white Sox bad duelling banjos guys guys it’s 19.99 & your IT Joe blows yellows pages … truth hurts you more moon walking ghosts bussed Kingston cancel Ontario LCBO hose

  • sarah_YYC Sarah 💉💉 (@sarah_YYC) reported

    @MaddieAlvrz We have this problem at work too. Telus tells me it's because the internet in the area overloaded and crashes but who actually knows 🙄

  • MITCHELLBIZZAY Word On The Beach out now (@MITCHELLBIZZAY) reported

    @egomackey Telus is the worst internet provider imo. Any time I’ve had an account with them my life is always more stressful than when I don’t have one with them. I have them for mobile because there’s not much other choice but I use Shaw for my internet service and haven’t had any issue.

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @JasonOnTheDrums @TheBlueGem3 here i go with my bad memory again but there was a tweet this morning and it looked legit the information was that the MYhealth or whatever that's called is being serviced or run by Telus, the same phone a doctor that had that 'leak' of personal data.

  • kierrobless kr (@kierrobless) reported

    @TELUSsupport @TELUS WHY IS MY INTERNET SO INCONSISTENT FOR A WEEK STRAIGHT. WENT FROM HAVING 70 DOWNLOAD SPEED TO 18 DOWNLOAD SPEED + PING SPIKES EVERYWHERE? DISPLEASED WITH THE SERVICE YOU GUYS GIVE AND THE CONTRACT WE ARE WITH

  • mahoupriest 💫 JONA 💫 @ VN Gamer (@mahoupriest) reported

    Alberta folks: are there any viable alternatives for internet service providers other than Shaw and Telus?