Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 11/23/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pmayvr Paul Antonioni (@pmayvr) reported

    @brianlilley Bell, Rogers, and Telus love it because now you have to use their roaming service on your cell phone (@$12 per day or more) when you even go the US for a couple of days.

  • OilerScout Gord Susinski 🇨🇦🇺🇦 (@OilerScout) reported

    What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport

  • LifeInThePatch Jeremy (@LifeInThePatch) reported

    @TELUS been a costumer for years, but after your recent treatment I will be changing internet, phone, security providers. Terrible service

  • RhondaN4 Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • jeans_sands jean's sands (@jeans_sands) reported

    @pnwkate @TELUS @TELUSsupport Oh no! Terrible

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    @heinrichs_helen There are four apartments here - I live in the top left one - we share the address (basement and top) - @TELUS @TELUSsupport don’t even call to check with me - they just cancel my entire service when new people move in downstairs! Freaking unbelievable!! 🤬🤬🤬

  • imjustparker parker 💞 (@imjustparker) reported

    anyone else having problems with telus cell service in the last two days? 😤💀💀

  • danifinch_ Dani Finch (@danifinch_) reported

    @RogersHelps I had better customer service and more perks as a brand new customer to @TELUS than I’ve ever had in my 15 years at @Rogers. You’ve already lost me and I’ll be encouraging all my friends to switch.

  • Les_Fraser Les Fraser (@Les_Fraser) reported

    Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?