Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/05/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Len73605145 *** (@Len73605145) reported

    @TELUS 2/3 I told a CSR agent our scenario, my adult kids use competitors, no problem. His response was almost a 6th grader reply, “But I bet they won’t work in other basements!” I said, I don’t care if they don’t work in other basements, I want mine to work in MY basement!

  • Alexpantelakis2 Alex Pantelakis (@Alexpantelakis2) reported

    @garryvalk Hey @garryvalk maybe @telus should start a radio network.

  • KenCunn77721220 Ken Cunningham (@KenCunn77721220) reported

    Anyone interested in my PO saga. The Super who should have ph me 2/4 days ago phs, says, yes they sent it to Telus by mistake 8 days ago. Goods news. But it’s Cada Post, so apparently Telus is a large volume customer, so it might take a while before they give it back. Me😡

  • helloimnotaduck Courtney (@helloimnotaduck) reported

    @vicjones @TELUS I have never had anything good to say about Telus. Ever. I dislike ISPs as much as the next but Telus is the worst.

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?

  • vicjones Victoria Jones (@vicjones) reported

    What is the point of paying for @TELUS fibre optic if my internet is constantly unstable?

  • MeanMrGene Mean Mr. Gene🇨🇦 (@MeanMrGene) reported

    @telus - Wow! After maxing out my 10G “unlimited” data - you really slow my phone down, making almost unusable. I think an Etcha Sketch is faster!! After almost 30yrs of being a customer - I may have to shop around in a couple months for a better alternative. #smh

  • ShakeeSnake ShakeeSnake (@ShakeeSnake) reported

    I just new wifi and it sucks more than the old one! Is it just me or does Telus and Shaw have stupid internet connections!

  • BuresBlades Bure’s Roller Blades (@BuresBlades) reported

    3/ We decided to go talk to Telus/Koodo. Within minutes we were offered a plan that was half the price of the #bell offer, with more Gigs and no contract. We then called bell back to cancel our plans as we weren’t under contract anymore. That’s when #bell showed their nature.

  • ray_ingram32 Ray Ingram (@ray_ingram32) reported

    @drMediaPro Telus hasn't let me down yet, I work with a guy on Virgin and he doesn't get as strong a signal as I do at work! FYI I don't trust any of them lol