Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/05/2026 04:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahhpanda sarah panda🐼 (@sarahhpanda) reported

    bell next door needs to help their damn customers and not send them to Telus when it’s a bell problem. Like we can’t fix bell emails dummy

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have yet to get a technician here to fix our alarm system by @TELUS and @TELUSsupport They gave me a number to call and a case number. I called left a message as instructed and NOTHING ! They are USLESS ! Going on 3 months !!! Without our alarm ! #Useless

  • Hawaay5 Hawaay1 (@Hawaay5) reported

    @seble04587389 Ethiopian/Eritrean Canadian has to cancel the CNN package the way the cable network bundled the fake CNN along side others is ridiculous, we can unsubscribe it n let them know why!I just did,I am with TELUS!

  • revolutionvote Right of Revolution (@revolutionvote) reported

    @TELUSsupport My Boost wifi6, which I got 4 days ago intermittently powers down. I need you to send me a new one but can never talk to a live person and your automated services keep trying to troubleshoot problems I don't have. It is also undiscoverable by My Telus WiFi App.

  • vandergraafly Nick van der Graaf 🎥 (@vandergraafly) reported

    @TELUSsupport Dear Telus, you keep insisting I pay a bill for home services, but I DO NOT receive any internet services from you!! I did not knowingly sign up for any, nor was their any evidence you were providing the service.

  • MayhemMatthew Matty Matt Matt (@MayhemMatthew) reported

    @VirginPlus How can I get you lot to raise my limit for group messaging? Why is it only 10? I know more than 10 people. I would wager the average person knows or works with more than 10 people. This is **** and you don't even tell people about this! This was not an issue w Telus.

  • Casual_Chicken CasualChicken (@Casual_Chicken) reported

    @TELUS is calgary interent down?

  • justolaking Ola King (@justolaking) reported

    @typeoneerror What network? I’m currently on Shaw and considering switching to Telus

  • RobynKLaczy Robyn K Laczy (she) ❄🙆🏻‍♀️ (@RobynKLaczy) reported

    Telus is so rude!

  • KarimNagyH Karim Nagy Habashi (@KarimNagyH) reported

    @TELUS worst company in Canada COUNTRY THIEVES!!!!