Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/26/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • abstractica Dr. Elle aime de cosmos (@abstractica) reported

    @cruise_peter Ohh that makes sense. I didn't know there was an option beyond the smartphone type. Interesting. My dr office has been trying really hard to get ppl to sign up for online accounts and I put my foot down. I don't trust Telus Babylon either. I've had enough of it all. _enough_

  • wsilverwings2 withsilverwings (@wsilverwings2) reported

    @KevinCTV I hope the media rips him a new one. Like yay new hospital (probably funded by Telus or Loblaws) but HOW DOES THAT HELP NOW? Hospitals take time to build........ The UCP are living in a fantasy world........ or are being intentionally criminally negligent

  • SharkXeyth 🌊 hey I'm Kailey (@SharkXeyth) reported

    @TELUSsupport How do I ask about upgrading DSL internet? I'm on Telus 6 right now, but hear you guys support up to Telus 25. No support phone number seems to work. Thanks bb

  • MartaSkky Marta Skky (@MartaSkky) reported

    I used to love @TELUS but then they sold me a lemon of an iPhone and refused to take it back! 2 months in and my battery dies at 3-hours on the mark. I regret pulling my staff from @Bell and @Rogers to now have to deal with this BS #corporate #fail

  • jamiebutt Jamie Butt (@jamiebutt) reported

    @TELUSsupport disney+ is not working on Telus, please fix. I get a message I get a message I am traveling in a different region and the service is not available. Tried on vpn and it works fine.

  • immasters Adam Fulford (@immasters) reported

    I'll be switching to Telus mobile service. Offered me a better deal than #bell. @bell didn't get back to me to match the offer when they said they would, and my PM to them on Twitter didn't get a response. Telus SIM card is in the mail.

  • JulianaMaraj juju (@JulianaMaraj) reported

    ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73

  • colleenbroeffle colleen broeffle (@colleenbroeffle) reported

    Trudeau keeps saying "I got your back" He hasn't got mine. Never has. Does he "got your back"? My mortgage is until ln 75, groceries for 2, no meat or Fancy food, one week- $306.00, my hydro for a modest home, 2 older people, $360. Telus, almost $400. Got my back? Not at all

  • 1000EyesCasts Tessa (@1000EyesCasts) reported

    @esports_DiA @MxL_LoL @TELUS I think the issue was she was on campus at the time so didn't really have a choice lol

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS What have you done to fix this problem?!?!