Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 05/31/2025 21:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kingston, Ontario

The most recent Telus outage reports came from the following cities: Kingston.

Loading map, please wait...
City Problem Type Report Time
CanadaKingston Internet
CanadaKingston Phone
CanadaKingston Phone
CanadaKingston Wi-fi
CanadaKingston Total Blackout
CanadaKingston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WiseMade Dean Wiseman (@WiseMade) reported

    @telus made several calls to @TELUSsupport over dropped calls, bad quality of calls, finally got through with a call back.said they were doing analysis, reset connection, to restart my phone, they would follow up with a callback in an hour. It's been 3 hours now.

  • Teddibur Gerald (@Teddibur) reported

    @TELUSsupport Hey Telus, im just curious. How is someones renting movies on an inactive old Telus account of mine. Especially when I didnt have a cable box? Im getting tired of paying for things I didn't rent. And your service advisors have no idea whats going on.

  • Kodiak_CaveLion 👻KCL🎃 (@Kodiak_CaveLion) reported

    Well.. figured out why I can't seem to get any email support from @TELUS Why disable email support?! Not everyone had an hour to be on hold!! Also the Twitter support is just, we'll call you?! Why can't anyone just answer a simple question?!

  • mhoskins76 Htweelz 🇨🇦 (@mhoskins76) reported

    @boatdocksmith I was with Vivint and switched to Telus. Pretty much the same equipment, however the customer service is much better. Also price is lower with Telus.

  • LJohnsen Linda Johnsen (@LJohnsen) reported

    Fighting a bad cough and fatigue (not COVID) and did the @telus MyHealth app route… ah-may-zing! Highly recommended! Lovely dr I dealt with, subscription filled and X-ray booked, all without having to (yet) venture outside!!

  • slightlycaustic Rachel (@slightlycaustic) reported

    @Ell_Chris @lizzyinyyc @TELUSsupport They will not. Telus is the worst company to deal with.

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @GeoEdResearch @aalayna23 @TELUS We have had to fight our university to give grad students any sort of support from the beginning. Like tooth and nail fight, to the deans office/grad school. It's a joke.

  • gwichinpeterson Jordan Peterson (@gwichinpeterson) reported

    @ThatMcRider @TELUSsupport Go pick up a new Sim card from the telus store was my solution.

  • NaomiBlinick Naomi Blinick 🏳️‍🌈👩‍🔬🐠🤿🦫🧶 (@NaomiBlinick) reported

    @Rhiannon_Kirton @TELUS I am so sorry, this is heinous behavior from your advisor! 😡. Can I Venmo you some $ for support?

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!