Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/17/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pbkoehler PZK (@pbkoehler) reported

    @TELUSsupport impossible to get a hold of anyone for ADT Telus tech support. I am of having COVID 19 as an an excuse to provide support. Waiting over 60 minutes unacceptable 👎👎👎😡😡😡

  • RaeGun2k Neovagina Evangelion since 2018 (@RaeGun2k) reported

    No power outage on the nspower map... But what could ****** LTE and Internet both? Telus and Eastlink don't share the same infra..

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport @TELUS ..TELUS WTF OPTIKTV DOWN NET DOWN .. ITS TIME FOR REBATES

  • TommyMc37343878 Tommy Mclean (@TommyMc37343878) reported

    @mmorden @TorontoStar Yes it is Mike and that is after the Lieberals gave Bell 122.9 million dollars of tax payer money to supposedly help keep these people employed. Rogers received 82.3 million and laid off many employees. Telus received 38.6 million.

  • DanglyJK JD (@DanglyJK) reported

    @Bell_Support Thanks for nothing. Clearly no one in your company understands how to make customers satisfied with service. Next time I talk to you guys it’s to cancel service. @TELUS and @Rogers we’ll be talking soon.

  • BCLIONS_54 Alex McRae (@BCLIONS_54) reported

    @TELUSsupport 5 years ago a technician installed internet in my condo a broke my intercom. I thought @Telus repaired however I discovered from my Tenants that it was not fixed. So after a month 5 phone calls with @Telus customer service I thought that I had finally scheduled

  • BCLIONS_54 Alex McRae (@BCLIONS_54) reported

    @TELUSsupport years ago. That is likely why this problem was fixed at the time. All my family are currently in the process of cancelling their @Telus accounts.

  • therealjbr80 Jesse Dymond (@therealjbr80) reported

    @TELUS @TELUSsupport any chance you'll fix the wifi on Haida Gwaii? I don't think you can call it highspeed.

  • leafsweetie Kathy (@leafsweetie) reported

    Anyone having Telus issues this morning? Data seems to have stalled

  • sledRob Rob (@sledRob) reported

    @TELUS I have been a customer since 1989... this is unacceptable and I am getting tired of talking to your CSR’s... I see a end to our relationship coming as this is unacceptable...