Telus Outage Report in Kinsella, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kinsella, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinsella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mohan
(@zelo2007) reported
@TELUS @CEMonthCanada How about you reverse the credit card fees ? Times are tougher , inflation all time high and long standing customers like me with fix income have to cut down few things
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Jenn
(@JennMillions) reported
@TELUS Had to ask your overly agressive door to door salesman to leave my property 3 times after he kept insisting on getting my personal information. Finally closed the door in his face. Don't make me be the bad guy. Train your employees better.
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Charlotte Danielle (she/her)
(@websofcharlotte) reported
Hey @TELUS — when a person changes their name with your “loyalty department,” and yet they still use the old one MULTIPLE TIMES in the call, you’ve got a training problem. SMARTEN UP, and start spending the money to improve your service and customer support.
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ΛNNΞ (she/her) 🇨🇦 @🏡,😷, 4x💉
(@toknowbeauty) reported
For anyone thinking about @TELUS #OptikTV. Go with #ShawTV instead. Nothing but problems. "On the Go" is incredibly cumbersome & lots of missing channels! Spent 15 mins trying to watch channels I paid for on my phone because I'm not in front of my TV. Waste of time & money.
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招财鱼
(@TinaYu00) reported
Today is terrible because I have a meeting and there is a Telus outage at that time. I can't use MAP to navigate and I can't contact my client to let them know what has happened, so I will be late. Yes, I was almost 35 minutes late.#telusdown
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Mohammad Movassat
(@movassat) reported
@TELUS Is this going to be extended? The internet is still shutdown and I am using this help to communicate with my family.
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Duncan Reith
(@reithd) reported
@TELUS My wife has been on the phone with your representatives for ovet 30 minutes to arrange a simple service call for our alarm system. This is a simple request and your team is making it incredibly frustrating and time consuming.
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He Who Trolls The Trolls
(@WhoTrollsTrolls) reported
@TELUS @CEMonthCanada **** you I'm keeping my old phone when my contract is up now, I'm not spending this much money to rent a phone while you charge credit card fees on top of that. *** Telus, you're going to lose a customer and I will remind you daily how ****** you are.
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Melanie PA Clarke
(@Blonde_Duchess) reported
@TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose.
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piksha
(@piksha10) reported
Bad experience with Telus international . I give my 100% with my work but they didn't give my payment .