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Telus

Telus Outage Report in Kinsella, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kinsella, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinsella, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itschiils
    chelz (@itschiils) reported

    @TELUS glad I pay out the *** for my phone plan every month to have garbageeeeee service especially with not having power the last four days.

  • nleblancmsw
    Nancy LeBlanc (@nleblancmsw) reported

    @stu_neatby Telus. No service at all until this morning and it’s spotty at best.

  • TrishaBourque
    Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • CallOnIceStands
    Jocelyn (@CallOnIceStands) reported

    Dear @Sportsnet, @TELUS, and @TELUSsupport : You know what would be REALLY cool? Showing the preseason games on your Oilers blackout station that I pay for, yet never get a game on. Just sayin..... It'd be kinda neat. #LetsGoOilers

  • Leah_Nord
    LeahN she/her/elle ⚡️✨💫 (@Leah_Nord) reported

    I have never taken to social media like this for this before, but I have to say that I received the absolute worst customer service and follow up from @TELUS over the past six months. If anyone is considering switching services I would encourage you to speak to me first!

  • 06kachow
    kachow 555 (@06kachow) reported

    how ******** did anyone ever think “this is a good gaming pc” and spew out this piece of ******* garbage that i play on a daily. also who ******** told telus they provided well? **** you

  • originaltntn
    thenottakenname (@originaltntn) reported

    Don't know if this will get out. Someone hit a pole in the Passage and thebwores went down, knocking who knows how many out of power again. With Telus, and cell signal is spotty and data either doesn't connect or is dial-up slow. Still says LTE though. Heard Bell is fine?

  • sherwhizt
    Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids (@sherwhizt) reported

    @ClaytonBurnsPhD @DeltaBCDad I use Rogers mobile because my calling plan is "grandfathered" and although I detest their business practices I won't be switching. Haven't used Bell. My kids use Telus mobile. If you are lucky enough to contact a local Telus agent, your problems get resolved satisfactorily.

  • DeltaBCDad
    DrDeltaBCDad (@DeltaBCDad) reported

    For some reason @TELUS @TELUSsupport thinks that a 1 hour wait time to resolve billing issues is good customer experience. I guess all cell companies are terrible. It would be a shame if we got real competition.

  • corymurnaghan
    Murnco (@corymurnaghan) reported

    @WinterSoldierr @TELUS @koodo As usual trying to get a proper response from Bell support is terrible. At the end of it.