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Telus

Telus Outage Report in Kinsella, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kinsella, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinsella, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • holytendy
    nick (@holytendy) reported

    @TELUS you guys are the worst company ever, your customer service is ****. You guys are the worst and I can’t wait to get rid of you guys, I’ll never recommend you guys to anyone ever you guys are so terrible it’s embarrassing

  • RobertAlabaster
    Robert Alabaster (@RobertAlabaster) reported

    @arichardson_phi I'm on Shaw. They are also terrible. But I dislike Telus even more because they keep digging holes in my front yard.

  • fredthealien316
    Fred the Alien (@fredthealien316) reported

    @BigNasty6oh4 @TELUSsupport I actually just spent an hour with Telus working out a better price for the internet. I just got rid of most of my channels as well. It's to expensive. I even had to get rid of the WWE network.

  • martin_fff
    martin_fff (@martin_fff) reported

    @TELUSsupport I have tried rebooting, still red "fail" light. I need to contact telus support but I can't because that was my landline.

  • danisu87
    Dani (@danisu87) reported

    The internet saga continues Telus sent a tech to hook up internet 75 like 6 months ago....the repair guy came I've never had 75 like I've been paying. Guess who is in a ****** mood waiting on hold yet again

  • brownpaperbagzz
    brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

  • jason_gidosh
    Jason Gidosh (@jason_gidosh) reported

    @calgaryherald @TELUS Too bad they can’t achieve this

  • Berniceness
    Berniceness (@Berniceness) reported

    @jeannetix_ Telus sucks.

  • DavidTaylorNYC
    Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @Cameron60569867 @shandro @jkenney And let's not forget selling TELUS at bargain-basement prices just to minimize the debt amount. In forensic accounting, that's what's called "cooking the books". Do you want me to go on? I have bags full of stupid things Kenney and previous governments have done.

  • jeannetix_
    Jeannetix 🍍🍕 (@jeannetix_) reported

    @TELUSsupport Yes, with lanyard ID and iPad. Look, I know you gotta do what you need to do to drum up business. Person was not rude or anything. I’m just not interested in telus security or any home security at the moment.