Telus Outage Report in Kinsella, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kinsella, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinsella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Curt McNaughton
(@MdmCurt) reported
@TELUS we need to find a solution for smart hubs running off the Three Hills towers. Terrible service, can connect to Lte but absolutely no Internet. Can run on 4G at 3mbps off and on but $100/month times 2 services that don't work is getting expensive. Please help solve this
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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Michael Gibbons
(@EmJayGibbons) reported
@TELUS there’s an outage affecting internet and TV in Surrey. I had to wait 45 mins on hold to find this out because it’s not listed as an outage on your website.
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lysa
(@ellysavrr) reported
telus fix ur wifi pls its being stupid after 2am
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Brett Carpenter
(@bcarpenterafs) reported
@TELUS I’m pretty sure Elon is already solving this problem
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BB
(@Blueberry282828) reported
Worst customer experience EVER from Telus Mobility. I’ve spent 5+ hours on the phone over the last week and still no resolution. Haven’t experienced the world class service they boast about. Only thing I’ve received is frustration and broken promises. @TELUSsupport #telus
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@416ash
(@416ash) reported
@TELUSsupport I didn’t appreciate a marketing call from your TELUS home security division calling me from Vancouver repeatedly, and was obviously working off your client database. Unless you can improve my mobile plan, I’m not interested in any rude upselling. Very unlike @telus.
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Common Sense
(@CommonSenseSoc) reported
@NHLFlames @SkipTheDishes @TELUS shame on you... NEVER support #SkipTheDishes... #ShopLocal
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viewfromright
(@myCDNview) reported
@NHLFlames @TELUS Oh great.I can show my kids how the pros can play and they can’t because the communist government says so. How can people just sit back and let this happen?Myself and thousands of others will never support the NHL again unless they say how wrong it is kids can’t play but they can
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malta
(@malta75616353) reported
@TELUSsupport Have called 3 times still not working properly, this has been going on for a few weeks. This happened a few years ago, it was the Huawei hub. When I threatened to cancel, Telus finally replaced it, I suspect it is the same this time. May just switch to explornet instead