Telus

Telus Outage Report in Kinsella, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kinsella, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinsella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kinsella, Alberta 01/25/2026 17:00

January 25: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kromski1 Polski Kanadol 🇵🇱🇨🇦 (@Kromski1) reported

    @ParodyCabinetOG @Quea_Ali I'm with bell for mobile, never had any issues, been with them for over 20 years, had Telus for 6 years (2 contracts) and went back to bell. Also haw Shaw for internet and tv, no issues there either.

  • huelladeaguaACV carole farell (@huelladeaguaACV) reported

    @TELUS @TELUSsupport no internet, tv nor phone service in Tsawwassen since yesterday. The technician fail to come to the appointment. Can you help us please?

  • allankherman Allan Herman (@allankherman) reported

    @staceykate1973 I moved from Telus due to them treating me like my account and service requests were irrelevant. I am now with Shaw. I obtained the services I wanted and saving close to 900.00 over 2 years. I use Brave, DuckDuckgo f9r browsing and GMX for secure email.

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    Anybody else thinking it's time to cancel their sports packages and just grab the games we want from... Other... sources? What number of people at $20+/month would it take for Rogers and Telus to have the blackouts lifted? #NHL

  • bertovo top 3.8% fortnite player (@bertovo) reported

    accidentally lost my cool on the phone with Telus tech support 😞

  • DaIsotopes Max (@DaIsotopes) reported

    Don’t **** with me Telus

  • canasiantl Croissant roll (@canasiantl) reported

    @Shoryia_ @SoullessOneRach "Everything is fine on our end, no problem here" for like 5 times I googled if other people were facing the exact same issue, and there were tons. Since Shaw wasnt gonna fix it. I switched to Telus, and so far. Telus has been good to me. Never trust Shaw ever Again. [2/2]

  • therealBatmom Bonnie (@therealBatmom) reported

    @Shokr73 I couldn’t believe it actually worked here. Telus sent people out to their tower to check it out and their solution was to add our house to their existing trouble area and fix nothing. We did get a better router with high device capacity and I do think that has helped.🤞for you.

  • THudson59618056 THudson (@THudson59618056) reported

    @TELUS Is anyone having trouble loading the rewards page. It just keeps taking me back to signing in. Thanks

  • whatCurtisdid_ Curtis Brown (@whatCurtisdid_) reported

    @TELUS gets away with murder... horrible internet, tv and mobility services. Sad!