Telus Outage Report in Kitwanga, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitwanga, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitwanga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@sledRob) reported
@imboblayton @TELUS They need to put that kind of effort into getting their equipment to actually work... had grief with my internet the other night and had even more grief when I called their help line. Buddy would ask me a question and then not let me answer it...TELUS is junk!
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Mike Hicke
(@HickeMike) reported
@TELUSsupport Sent it . It’s a long rant . If you can actually do anything I’ll be surprised cause your customer service has SUCKED so far, to deal with my simple issue that can never get solved. Ps I have talked to 20 Telus reps saying they will help me. Let’s see
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Cookie Monster's Ex
(@UrGirlSaigon) reported
As someone who has been with them SINCE 1998 so CLEARLY isn’t going anywhere, trust me when I say, do not buy cell services with @TELUS @TELUSsupport. They’re the WORST company I have ever dealt with. Your loyalty means nothing to them. You paying regularly means nothing to them.
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Stephie Jean
(@StephieJean6) reported
@TELUS At this point I'm less concerned with my initial complaint, and think this was the worst customer service ever, and terrible representation for the company. I'm so upset by how rude he was. SMH😭😭
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Brian Hogg
(@brianhogg) reported
@TELUSsupport I signed up for Telus business, and just received a request to transfer my number to telus despite not having the sim yet or asking to do so. Called number but apparently zero support on weekends by phone. How do I cancel my account?
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Just Another Account ™
(@Marr3ro66) reported
Telus internet is just CRAP!
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becca
(@vecca22) reported
from
Skidegate, British Columbia
Also I want service at my house grr, then I could at least use telus hub
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Cookie Monster's Ex
(@UrGirlSaigon) reported
@TELUSsupport Canadian phone companies are leeches. Not enough competition here like in USA/Asia, so y’all mistreat customers like GARBAGE. Nah. Not taking it anymore. I’m forever done w/telus after this. Imagine being hospitalized & Telus wants to cut you off for being 2 weeks late LOL gross.
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Jennifer Bean
(@iammrsbean) reported
@TELUS when I make 3 service calls in 1 week, and provide my phone number and account number, how do you NOT know I have fibreoptic, every single time?!?!?!?
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Cookie Monster's Ex
(@UrGirlSaigon) reported
Never seen WORSE company than @TELUS @TELUSsupport in my LIFE. I been wit these ppl since 1998 & it was clearnet. My bill due first week of April but I was in hospital having emergency surgery so me/newborn WOULDN’T DIE!! Yet Telus keeps harassing me! Isn’t even month past due!