Telus

Telus Outage Report in Kitwanga, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitwanga, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitwanga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitwanga, British Columbia 12/25/2025 11:50

December 25: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • blanchard_wp Blanchard_WP (@blanchard_wp) reported

    @Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported

    Anyone else having Telus internet issues right now in south Edmonton?

  • cbjerrisgaard Chris Bjerrisgaard (@cbjerrisgaard) reported

    Hey @TELUS @TELUSsupport - I just had the worst install experience I could imagine. I have a half-installed security system that doesn't work and your guy just left after pissing and moaning the entire time, telling me he "had to get to another job and good luck."

  • rock_chick Rock_Chick (@rock_chick) reported

    @shenif @TELUS @TELUSsupport 4 hrs? I waited 24 hrs for them to get back to me. I’ve waited another 24+ hrs for the promised callback. I wish I only had to wait 4 hrs. Glad you got your issue fixed eventually.

  • LindySmithMD Please protect others #StayHomeWhenSick #WearAMask (@LindySmithMD) reported

    Now, the physicians involved had likely trusted that Telus Babylon had done their due diligence. It's important that folks see where the problem here lies.

  • S_ClaytonWeber Clayton Weber (@S_ClaytonWeber) reported

    @iPhoneinCanada All these @TELUS Black Friday promos are only for NEW activations. Current people aren’t allowed to change to these promo plans. Penalize the people that have been long time customers. Shouldn’t be allowed. Customer is a customer.

  • matthughson Matt Hughson | Witch n' Wiz (NES) Out Now! (@matthughson) reported

    @mkaech Telus Fibre 1Gb. Love it. Some of the best customer service I've had from an internet company (used TekSavvy, Novus previously).

  • catmamas_ n 🤞😼 (@catmamas_) reported

    @etherealexander In Canada we only have 3 phone companies, bell, rogers, and telus, all other companies you hear about are owned by them and exist to give the illusion of more choice. Koodo is owned by telus and tells sucks but so does rogers and bell.

  • AnujVij11 Anuj Vij (@AnujVij11) reported

    Dear @TELUS @TELUSsupport Not having a call back option and making customers wait on hold for hours is the reason people leave . Instead of spending money on false ads touting your great customer service it may be better to invest in upgrading your customer support options.

  • Ashley71372661 Ashley (@Ashley71372661) reported

    @TELUS why are you charging double for a service that people are forced to get??? #fibreoptik #robbery signing with Telus is the worst choice you could make.