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Telus

Telus Outage Report in Lac-Supérieur, Laurentides, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Lac-Supérieur, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac-Supérieur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lac-Supérieur, Quebec

Latest outage, problems and issue reports in Lac-Supérieur and nearby locations:

  • LeTempsDunePaix
    Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Quebec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethGayle7
    Elizabeth (@ElizabethGayle7) reported

    @DrRayMD Telus (Canadian telecommunications giant) has a program to get smart phones in the hands of homeless/low income people. They are almost a necessity if you want to apply for jobs & be accessible for employers. It’s better than having to hunt someone down b/c a temp agency called

  • 882Ams
    Good Questions (@882Ams) reported

    @elviralount @IRPlawyer @TELUS If your landline is used for home alarm monitoring, how would you like to have TELUS customer support in Guatemala or Philippines know when there is nobody home? TELUS recently bought and integrated ADT Canada and they hold all that info.

  • DJFixIt
    DJFixit (@DJFixIt) reported

    @IRPlawyer @TELUS You do know that the vaccines do not help with transmission. It will not prevent you from getting sick. The CDC website states it will only mitigate severe symptoms. You can still get sick and still pass on any viruses regardless.

  • 882Ams
    Good Questions (@882Ams) reported

    @elviralount @IRPlawyer @TELUS The old copper landlines qualify as basic service. In BC Telus is required under provincial regs to repair them in 48 hours. When our landline aerial cracked in the back lane pre-Covid it took them two weeks to re-establish service. They would like avoid these headaches -con’t

  • unfoldpractice
    River Shannon 🕊️ (@unfoldpractice) reported

    @IRPlawyer @TELUS My experience as a customer with Telus has been consistently terrible. Still haven't managed to get them to use my name, despite being able to change it on my Driver's license, bank etc. Still getting deadnamed every time they call me.

  • robbstoddard
    Robb Stoddard (@robbstoddard) reported

    How can I be 3/4 bars LTE with @Telus at tunnel mountain #banff and not have apps load? Capacity overload? Too many users? Or is the whole network throttled? Not just right now, every time we’re here…

  • trinighyul
    Nadia G she|her TEST, TRACE, ISOLATE (@trinighyul) reported

    @Wildsau @TELUS Brutal. Loyal customer and this year is the first time I've thought about leaving because of their service :(

  • rocky_rikhi
    Rocky Rikhi (@rocky_rikhi) reported

    @entwistled Sir - I am writing this email to inform you that after Telus took over ADT, the service standards have degraded. Your support team continues to give false info. 5 days have elapsed and they didn’t resolve security issues linked with my adt system. How to trust ?

  • whydidicomeback
    Sigh (@whydidicomeback) reported

    So, as much as I hate what’s happening in this province, this Telus app really did help me. I’m not someone who runs to the ER for everything and looking at things now, maybe I should have? BUT it’s nice to know this was at least an option for me

  • B49449739
    B - 🤔 (@B49449739) reported

    @IRPlawyer @BillTieleman @TELUS No answer? If you are, what’s the issue? If you aren’t, why not?