Telus

Telus Outage Report in Lac-Supérieur, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lac-Supérieur, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac-Supérieur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lac-Supérieur, Laurentides, Québec 03/28/2026 09:55

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lac-Supérieur, Québec

Latest outage, problems and issue reports in Lac-Supérieur and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @ShortsHoward @spacanpanman The press release doesn't disclose specific commercial terms like TELUS's investment amount, equity stake %, revenue share, or other financial details. It only states TELUS will invest in ground-based satellite infrastructure and become an equity shareholder in ASTS for long-term alignment. Service (text/voice/data via standard phones) planned for late 2026 in remote Canada areas. More may come in future filings.

  • mukai_yukari Yukari (@mukai_yukari) reported

    @TELUSSupport I need help. I purchased a TELUS Video Subscription + Automation Subscription and I’m being charged monthly on my Mastercard, but your support team says they cannot see any subscription or transactions on my account. Because of this, I cannot activate my TELUS camera—no SmartHome Security account number was created. I’ve spent hours on the phone and was told to dispute the charges, but I still need the service I paid for. Can you escalate this to the Digital Subscriptions team? My subscriptions show in My TELUS on my end, but not in your system.

  • mukai_yukari Yukari (@mukai_yukari) reported

    @TELUSsupport Thanks for replying. This is not an installation issue. I purchased a TELUS Video Subscription + Automation Subscription. I see both subscriptions in My TELUS and I am being charged monthly on my Mastercard. But TELUS support says they cannot see ANY subscription or transactions on my account in their system, so they cannot activate my camera or cancel the subscription. This looks like a Digital Subscriptions platform issue. Can you escalate this to the Digital Subscriptions / Digital Commerce backend team?

  • SpacBobby SpacBobby (@SpacBobby) reported

    @spacanpanman Will have to switch my carrier from Rogers to Bell/Telus soon as Starlink satellite service sucks a** when I’m in the mountains

  • SPVCETARD SPVCETVRD (@SPVCETARD) reported

    @nuke2astra @spacanpanman Glad I’m a Telus customer then

  • chris_tinaa85 Christina (@chris_tinaa85) reported

    @TELUSsupport @koodo are scamming people. I was contacted by a Telus rep about switching back (I’m currently with Freedom). I never signed anything, received any confirmation emails, or activated a SIM. Four months later, I was notified that $500 was sent to collections. #yeg

  • corn_cwm Spruce Grove Corey (@corn_cwm) reported

    We canceled our Telus tv, and subscribed to Sportsnet via Amazon. What a difference! Clearly picture, better resolution, no choppiness, stuttering or freezing. I was guaranteed getting a 20-30 second delay with Optik

  • Coffee4Life365 Coffee4Life🇨🇦❤️🇮🇱 (@Coffee4Life365) reported

    @SpaceSector001 @Rogers @Bell That’s interesting. Don’t forget Telus is the ground infrastructure and support for starlink in Canada (hence “Telus internet” on WestJet planes)

  • ilikefastintern polarissucks (@ilikefastintern) reported

    @spacanpanman Telus has a terrible network so it’ll always be on satellite lol

  • GjDale67934478 D🅰️LE (@GjDale67934478) reported

    @ASTS_Investors I am a long term Telus customer. Glad to hear they signed on. Was about to move to Bell