Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 12/21/2025 02:45

December 21: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EamonHoey Eamon Hoey (@EamonHoey) reported

    @JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.

  • garrow_elaine Elaine Garrow (@garrow_elaine) reported

    @TELUS Fix my landline instead of planting a tree

  • TankiesFTW Graf von Zippilen Correct Commentary (@TankiesFTW) reported

    @AmazingZoltan For phone landlines and Internet services: search the Internet for reviews. And remember: DON'T go with Big Providers like Bell, Telus, and Rogers (which now includes Shaw). Their customer service and technical support #STANK!

  • RobertLHeureux Robert L'Heureux (@RobertLHeureux) reported

    @TELUS I’ve been contacted twice by a representative in the past days to get me back as a customer. If you want me, have someone that speak fluently in English or French. He wasn’t friendly and the promo was too good to be true.

  • salishcanuck Kessy (@salishcanuck) reported

    Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.

  • RealAnwarAbdi Anwar Abdi (@RealAnwarAbdi) reported

    @TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.

  • MatGagnonTech Mat Gagnon (@MatGagnonTech) reported

    @evonthego @Tesla Could be the Telus network

  • LallyAd LallyA (@LallyAd) reported

    @Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.

  • MattyPlumz x - AMC Diamonds (47-28-5) (@MattyPlumz) reported

    Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb

  • AmissSaaa Abhi Chandra (@AmissSaaa) reported

    Hey @TELUSsupport — just found out there's a $150 cancellation fee buried in a long contract I was never clearly told about. I was never informed verbally, and this feels super shady. Can you explain why this wasn't disclosed upfront? #Telus #HiddenFees #UnfairBilling