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Telus

Telus outages and service status in Saint-Faustin--Lac-Carré, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Quebec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix
    Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Quebec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • apukwa
    Scott M. (@apukwa) reported

    @mattgurney @MeeganReadCBC @judyatrinh I had to use one two years ago to figure out a problem with calls coming into work from Telus phone lines -- took me forever to find one. And now that one, too, has been removed.

  • Lidsville
    Lindsay Brown - Wear A Mask (@Lidsville) reported

    @jenwynneweb @TELUSsupport And yet Telus is denying that there's a problem. it's clearly extremely widespread.

  • adkms_05
    Sahil Babbar (@adkms_05) reported

    @TELUSsupport That’s so much wait time and inconvenience for such a small issue. This is a new low of customer service. No supervisor can take it up??? Can you put me in touch with her Manager??? #telus #poorcustomerservice

  • karenkalireigh
    karen reigh (@karenkalireigh) reported

    @TELUSsupport @TELUS …not to disconnect prior service until new services are connected,” the tech who came out made it sound like a simple hookup delay and we’d be on our way. And my old contract was expiring and I *really* don’t need to pay “extra fees and charges” right now, hence the Int 4 Good.

  • Keesh246
    _asvp_keesh (@Keesh246) reported

    @TELUS your service is terrible where I live. Brampton and 1 bar of signal? What year is this?

  • DKCKingston
    Doug (@DKCKingston) reported

    @tleehumphrey @rexglacer @JeanCharest_ Here's one question that's never been asked-Jean Charest got Huawei 5G in at Telus nationwide-Health Canada used Telus(Huawei) network to collect all of our Cell #'s-but NO ONE ASKED what else did they collect? Emails and email address books? Cloud email storage? Document files?

  • joe_g_1986
    Joe (@joe_g_1986) reported

    @TELUS I'm trying to take advantage of the FLASH sale for 300 Fiber, before it ends tomorrow. When I add to cart and use promo "FLASH", it says "customer must accept 2-year term", except, there is no place to select this plan on a a 2-year term! I tried to call but already closed

  • MattamyWatch
    Oakville Homes (@MattamyWatch) reported

    Some ppl don’t understand SERVICE. @ADT was taken over by @TELUS. They arrange an upgrade & we wait all morning. By 1:30 we make the call. They had no parts so no upgrade but, NO PHONE CALL TO CANCEL - learned this after 20 minutes on hold. Then want to put me on hold again.

  • pat_mur
    nifty mittens (@pat_mur) reported

    @TELUS you PIK tv service is terrible. I’m blocked from watching because “I have too many streams.” Nothing else even has this login, let alone running the app. There is literally no fix I can do on my end, outside waiting and hoping it works in an hour. FIX YOUR TERRIBLE APP

  • FreePasghetti
    Tenacious N (@FreePasghetti) reported

    @TrevBouds @Sportsnet @TELUS That’s stupid!!