Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 01/22/2026 21:40

January 22: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrodieFriesen35 Left AirPod (@BrodieFriesen35) reported

    No antenna! Wow! Traditional Telus. So, we use it as normal. It’s a family WiFi, offering 50 mbps speeds. Sadly, the best we get here is 6. 6!!! So then it dropped to 0. Yep, that **** brick doesn’t have a connection. As a result, I’ve used all my Koodo data and so has 2/3?

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • EmberUshi Ember Ushi 🐮 VTuber (@EmberUshi) reported

    @DaisaKanna OH NO HOW HORRIBLE! What provider are you with that has caps for home internet though? Shaw never enforced it's caps for me, and telus straight up doesn't have them. ... Are you using mobile or something? monkaS

  • jimmynighttime jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • davidronn David Smith (@davidronn) reported

    I don’t know if it’s a @TELUS problem or a @netflixcan problem, but at least once a week, it takes me a half hour longer to watch any movie because of how often it repeatedly stalls.

  • Benjamin_Chapel Benjamin James Chapel (@Benjamin_Chapel) reported from Winnipeg, Manitoba

    @cdnbeer I’ve been a cellular customer of Bell, of Rogers and of Telus. I’d put Telus worlds above either any day, and now that they have cellular modems (which I haven’t tried yet), I’d expect even better. Telus rents property from my dad for a tower site, they’ve been great.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • laicanthrope_ baddest bitch of breakdowns// alpha (@laicanthrope_) reported

    GEEZZ THIS WIFI SUCKS! We already paid for an upgrade and now this?! Oh come on telus -_-

  • PolishedOpinion Ms. Polished Opinion (@PolishedOpinion) reported

    @TELUS are y’all just not answering calls right now? I can’t even get it to ring when I call you! My phone is fine it’s calling others no problem!

  • AndreTheGeek Andre (@AndreTheGeek) reported

    @TELUS Question re your 5G service: Tried your 5G speeds on my new phone in Arnprior ON. Speed test to a Telus server got no more than 180Mb/s download. LTE - same spot peaked at 300Mb/s - quite good actually for LTE. Where's the high speed with the 5G? It was slower than LTE.