Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 01/29/2026 20:05

January 29: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DKillduff Alberta1st (@DKillduff) reported

    @PaolaQP1231 @theJagmeetSingh @Rogers They like to Telus that theyre service is like no other rabbit eared liars 250 bucks a month for reboots and reminders to pay or else.

  • Rizathelord Rıza (@Rizathelord) reported

    @TELUS Hello. I am a Kodoo customer. I got a call from scammers and they said we call from Telus for promos. How can they get my information? Is that easy to steal costumers informations from you?That made me scared, I can change my operator. I see a huge security bug here.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    so imagine not being able to call 911, comms down. Imagine being shipped out to Ottawa for healthcare, u call home and Telus blocks your calls to family. Imagine going home and then the hospital there can't get your cancer scans, comms down. That's happening. #CRTC

  • coachworth Jonas Worth (@coachworth) reported

    @TELUS Officially the worst customer experience in Canada. You added a TV contract I did not order, charged me for the 4 days it was active, & now ask me to return TV equipment I don't have!!! You can't update my contact info either & I'm a mobility client!!! Abusive! #Telus

  • joelcollyer Joel Collyer (@joelcollyer) reported

    This email starts "Your password no longer meets our security guidelines." But how... do you know that!? You either: 1. Have an undisclosed security leak. 2. Discovered that you were logging raw login input. 3. Don't encrypt passwords. Either way... WTF @TELUS!?

  • coachworth Jonas Worth (@coachworth) reported

    @TELUS No. You have lost my trust and I don't think yet another CSR interaction is going to help. Just do your job right the first time and respect loyal customers. I have lost too much valuable time trying to correct your mistakes.

  • owndestined viren scrolling stars (@owndestined) reported

    @TELUSsupport Hey Telus, my calls and Data cellular service is very spotty in Gatineau area near Louis chapagne and St raymond line. Barely i can call and use internet services. I have tried to chat with agent on My telus app and later booke appointment for 4:30. 1/2

  • theogroman BellasRoman (@theogroman) reported

    @TELUS I think it’s disgusting that I am trying to inform you of a late payment and it’s the HARDEST DAMN THING TO TALK TO A LIVE PERSON LIKE HONESTLY

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUSsupport internet crashing all day speeds as low as 24 and this is suppose to be 300. I reported Telus to CCT.. if your reading this and you are fed up with paying for a service they can't provide report them. Then join a class action lawsuit against them

  • calgaryplaya Michael J. Hender (@calgaryplaya) reported

    @TELUSsupport Hi TELUS. Customer for 25+ years. Finally got Fibre and the experience has been awful. Download less than 20 Mbp/s. Asked for 2 wifi boosters, got 1. Worst part, the technicians left the outside of my home a mess. Have pics. Not happy with the experience/service