Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 11/24/2025 14:00

November 24: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    @TELUS @TELUSsupport are The Worst. Thanks #Darrenentwhistle for training your staff, yes you are responsible for training ‘Cuz the buck stops with you, to scam your customers. I called about a $10 uptick for my ancient internet and have received 2 customer agreements.

  • madacaz Not McDavid (@madacaz) reported

    @TELUS can’t even get to internet in my house WTf ? My Rogers cell bill is an extra $400 for all the data we have to use on our phones #badwifi #sendtechagain

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS brags about community support but won’t provide rural customers with decent coverage.

  • tourneygirl NicoleD (@tourneygirl) reported

    When 1 of your alias didn’t migrate and it’s been 5 days waiting on Telus to get back to you even after spending an hour with an agent who couldn’t help you… #stilllwaiting

  • tourneygirl NicoleD (@tourneygirl) reported

    Still waiting for Telus to call me back about my migration issue it’s been a week

  • TheSouthPawDog TheSouthPaw🍁 (@TheSouthPawDog) reported

    @calgaryherald @TELUS How about northern Alberta? Our only option is Telus 6, most days we get less than 2mbps. Telus will literally lose every customer they have here when starlink becomes available, over half my workplace has already bought their starlink equipment and are just waiting.

  • aaronkowbel aaron kowbel (@aaronkowbel) reported

    @jkenney @TELUS If Alberta is in such a strong position why cut public service salaries? Both can’t be true.

  • caf_goodness J Hirtle I wish ALL #TERFS a V Pleasant DIAF. (@caf_goodness) reported

    Stories while working for @Eastlink Cx: calls because cable is out -cant find CX number -Cx irate -Finally reveals, not Eastlink CX. "so you're a telus customer" "Yes" "Call telus" "But your people..." "Call, TELUS" "WELL, I will NEVER call Eastlink again." "OK, bye"

  • BonnieTheB Bonniethe? (@BonnieTheB) reported

    Seriously, the worst place to buy a new phone is @TELUS stores. I went because I thought I needed the setting up done yet the clerk spent half an hour on the phone upgrading my package - she must have made a shitload of commission on the $5 plan bump and because of that... 1/2

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    We have been getting @TELUS phone calls EVERY night for months now trying to promote the cell phone internet service for our home. I have already talked to a great loyalty service rep and she confirmed that it would not work for us as we do not get great cell phone reception.