Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 11/16/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thatsenough17 thatsenough (@thatsenough17) reported

    @TELUS made a service appt Saturday am. Service for Monday. Received SIX texts regarding appt. Also a feedback text afterwards. Responded and now received a 2nd text asking for feedback. ANNOYING!

  • shiftkicker 🌻shiftkicker🌻 (@shiftkicker) reported

    @cherry_grant @TELUSsupport Good luck. We never managed 2 get online or phone assistance w Telus and ended up feeling "had" due to changes 2 our cable package that were made w/o notice. I'll be interested to see if they will b more responsive 2 yr very valid complaint. Cx retention does not seem 2 b a goal

  • cherry_grant cherry grant (@cherry_grant) reported

    @CP_CNC @TELUS @TELUSsupport but it’s a lot more reasonable, and telus customer support hasn’t been helpful for me and I’m not into fighting anymore.

  • cherry_grant cherry grant (@cherry_grant) reported

    I am giving @TELUS @TELUSsupport the boot today and falling into the sweet, reasonably priced, waiting arms of Shaw. imagine being charged $30/month for ages for a channel package you never ordered? and never getting proper help to iron it out? yeah, byeeeee.

  • dklein50 Dirk Klein (@dklein50) reported

    @BlackviewPhone i bought 4 bv 8800 phones . the phones work great on bell , but when we switched to telus best we can get is 4G no lte + or 5 G that really sucks i like the phone but if it wont work on telus . then theyre all going back! Blackview you need to fix this problem!

  • cherry_grant cherry grant (@cherry_grant) reported

    @shiftkicker @TELUS @TELUSsupport that kind of thing is another reason why I want out. slow, lousy customer service.

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport hi there! We have been bombed with messages about upgrading to optic fibre or you'll interrupt our service. We have had 4 different technicians coming to our condo and they all say the same thing: we don't have the fibre installed and they can't do it either.

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport We've been on the phone with 5 different departments (for longer than 80 minutes) with no solution. Is there anything or someone else we could be in contact with? We both work from home and need internet service.

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • pawbaby2 Marie 🇨🇦 (@pawbaby2) reported

    @JoJoFromJerz We have it with our regular news package through TELUS here in Alberta Canada m. I would never watch it and yes wish TELUS would not even have it in their lineup!