Telus

Telus Outage Report in Saint-Faustin--Lac-Carré, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Faustin--Lac-Carré, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Faustin--Lac-Carré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Faustin--Lac-Carré, Laurentides, Québec 08/29/2025 21:35

August 29: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Saint-Faustin--Lac-Carré, Laurentides, Québec

The most recent Telus outage reports came from the following cities: Sainte-Agathe.

Loading map, please wait...
City Problem Type Report Time
CanadaSainte-Agathe Phone
CanadaSainte-Agathe Phone
CanadaLac-Supérieur Phone
CanadaSaint-Adolphe-d'Howard Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Faustin--Lac-Carré, Québec

Latest outage, problems and issue reports in Saint-Faustin--Lac-Carré and nearby locations:

  • LeTempsDunePaix Baloo Essentiel (@LeTempsDunePaix) reported from Saint-Faustin--Lac-Carré, Québec

    Je viens de transférer mon numéro de téléphone et mon service de Telus à Fizz. Je suis comme un peu nerveux. Ça faisait 15 ans que j'étais avec ce fournisseur. J'me sens comme si je quittais une longue relation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mutt19 Mutt 19 (@Mutt19) reported

    @GlobalEdmonton @ChrisAChacon Thank you for the story, I live in Summerside as well and have very poor cell service with Telus, they did not solve the issue!

  • timsbits Tim Conrad, APR (@timsbits) reported

    First, @TELUS Connect app issue. My account was not showing properly on their end. Hence, it wasn't working for me! After five agents I got to one who had to get me to remove the cover from new internet box. Cover wouldn't budge, until the entire unit came off. 8/This was 1:29min

  • ringneckryan Ryan (@ringneckryan) reported

    @TonyRouge Download the app on your tv or phone and try to log in. Call telus for help if you have too. It will only take 15 mins to do. You might miss the 1st period but thats ok. Good luck!!

  • timsbits Tim Conrad, APR (@timsbits) reported

    I tell the agent my two challenges - the @TELUS Connect app is not working and the security camera needs to be removed. 6/Four different agents started with "I am the person who can fix all of this for you."

  • Mc_4life_ Lamb since 1993 🦋🦋🦋 (@Mc_4life_) reported

    @telusmobility Hi, is this a legitimate number for a Koodo/Telus win back team? I'm a former customer looking to come back and I talked to someone from this number and just want to make sure they aren't a scammer - 1-866-264-2964

  • oO_Mister_E_Oo ʍɨֆȶɛʀ ɛ... (@oO_Mister_E_Oo) reported

    @PublicMobile with deteriorating 3G signals, phone call quality/reliability is now HORRIBLE on your service (central Etobicoke area). I sincerely hope VoLTE will be enabled soon with 3G being phased out (and seeing how your higher tiers Koodo and Telus BOTH have had it for a while).

  • Mc_4life_ Lamb since 1993 🦋🦋🦋 (@Mc_4life_) reported

    @TELUSsupport Hi, is this a legitimate number for a Koodo/Telus win back team? I'm a former customer looking to come back and I talked to someone from this number and just want to make sure they aren't a scammer - it's 1-866-264-2964

  • whiten0iz Felix🏳️‍⚧️ (@whiten0iz) reported

    @timsbits YES, god, Telus customer support is a ******* nightmare. We've had our internet service cut several times over the past few years because of their failure to process payments and every time it takes hours of phone tag to fix their screw-up.

  • Calculator60 Ronald Beer 🍷🇨🇦 (@Calculator60) reported

    @ryck_nancy Trudeau was going to lower our cell phone bills. The latest for Telus is to charge the customer for placing his/her costs on a credit card.

  • tryoung Mind over Matter (@tryoung) reported

    @OpenMediaOrg The @CRTCeng is incapable of producing good/positive outcomes for consumers. However Bell, Rogers and Telus benefit immensely from the CRTC's bad policies, decisions and rulings. That's why the #CRTCMustGo